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Table Of Contents

1 - The Pyramid of Leadership
I - Leadership Competencies
2 - Leadership Abilities
Leadership Framework – Be, Know, & Do
Two Most Important Keys of Leadership
Factors of leadership
Environment
Leadership Styles
Forces
Leader Use of Consideration and Structure
The Process of Great Leadership
Power and Leadership
3 - Visioning
Getting To the Future
The Six Steps of Goal Setting
Supervising
Inspiring Your Employees
4 - Create and Lead Teams
Developing Teams
Elements of a Team
Six Steps to Team Problem Solving
Team-player Styles
Team Leadership
Are you ready to be a team leader?
Problems Team Face
When To Build Teams
5 - Foster Conflict Resolutions (win-win)
Performance
Motivation
A Motivation
Counseling
Performance Appraisals
Workplace Violence
Final Thoughts
Problem Solving
7 - Coaching and Training
Learning
Steps to Training and Coaching:
Training and Coaching Tips
8 - Implement Employee Involvement Strategies
Employee Involvement
CPI Procedure
Analysis Phase
Design Phase
Development Phase
Implementation Phase
Evaluation Phase
9 - Teamwork
Team Verses Group
Working With Other Team Members
Team Checklist
10 - Communicating
Barriers to Communication
Active Listening
Feedback
Nonverbal Behaviors of Communication
Hints on Effective Communication
Meetings
Presentations
11 - Self –Direction
Time Wasters
Time Savers
A Simple Time Management Plan
The Big Picture
Organization and Task Focus
12 - Creative problem Solving
Brainstorming Steps
Brainstorming variations
Selecting a Solution
Delphi Decision Making
Dialectic Decision Making
A Three-Step Radical Thinking Approach
13 - Interpersonal Skills
The Challenge of Embracing Diversity
Becoming the Best
Diversity and Leaders
How We Tend to Categorize People
Culture
Diversity Goals
Training Diversity
Attitudes and Diversity
Diversity Team Building
14 - Manage Client Relationships
Maslow's Hierarchy of Needs
Herzberg's Hygiene and Motivational Factors
Theory X and Theory Y
Keirsey Temperament Sorter
Existence/Relatedness/Growth (ERG)
Expectancy Theory
15 - Build Appropriate Relationships
Elements of Organizational Behavior
Models of Organizational Behavior
Social Systems, Culture, and Individualization
Organization Development
Quality of Work Life
16 - Flexibility
Change Acceptance
Hawthorne Effect
Group Belonging
Leading the Change Effort
17 - Professionalism
Leadership Traits
Attributes
Perspectives of Character and Traits
18 - Financial Awareness
Return On Investment (ROI) –
Tangible Benefits
Holy Grails
Capital Spending
Federal Regulations
Improve Efficiency
Riders
Employee Developmental Programs
III - Professional Competencies
19 - Business Acumen and Technical Competency
Receiving Feedback
Mentoring
Experience
Final Thoughts11
Appendix A
Steps for Conducting the AAR
Glossary
Reference
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Leadership

Leadership

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Published by Anantaram Kandukuri

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Published by: Anantaram Kandukuri on Mar 16, 2011
Copyright:Attribution Non-commercial

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