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Table Of Contents

1 - The Pyramid of Leadership
I - Leadership Competencies
2 - Leadership Abilities
Leadership Framework – Be, Know, & Do
Two Most Important Keys of Leadership
Factors of leadership
Leadership Styles
Leader Use of Consideration and Structure
The Process of Great Leadership
Power and Leadership
3 - Visioning
Getting To the Future
The Six Steps of Goal Setting
Inspiring Your Employees
4 - Create and Lead Teams
Developing Teams
Elements of a Team
Six Steps to Team Problem Solving
Team-player Styles
Team Leadership
Are you ready to be a team leader?
Problems Team Face
When To Build Teams
5 - Foster Conflict Resolutions (win-win)
A Motivation
Performance Appraisals
Workplace Violence
Final Thoughts
Problem Solving
7 - Coaching and Training
Steps to Training and Coaching:
Training and Coaching Tips
8 - Implement Employee Involvement Strategies
Employee Involvement
CPI Procedure
Analysis Phase
Design Phase
Development Phase
Implementation Phase
Evaluation Phase
9 - Teamwork
Team Verses Group
Working With Other Team Members
Team Checklist
10 - Communicating
Barriers to Communication
Active Listening
Nonverbal Behaviors of Communication
Hints on Effective Communication
11 - Self –Direction
Time Wasters
Time Savers
A Simple Time Management Plan
The Big Picture
Organization and Task Focus
12 - Creative problem Solving
Brainstorming Steps
Brainstorming variations
Selecting a Solution
Delphi Decision Making
Dialectic Decision Making
A Three-Step Radical Thinking Approach
13 - Interpersonal Skills
The Challenge of Embracing Diversity
Becoming the Best
Diversity and Leaders
How We Tend to Categorize People
Diversity Goals
Training Diversity
Attitudes and Diversity
Diversity Team Building
14 - Manage Client Relationships
Maslow's Hierarchy of Needs
Herzberg's Hygiene and Motivational Factors
Theory X and Theory Y
Keirsey Temperament Sorter
Existence/Relatedness/Growth (ERG)
Expectancy Theory
15 - Build Appropriate Relationships
Elements of Organizational Behavior
Models of Organizational Behavior
Social Systems, Culture, and Individualization
Organization Development
Quality of Work Life
16 - Flexibility
Change Acceptance
Hawthorne Effect
Group Belonging
Leading the Change Effort
17 - Professionalism
Leadership Traits
Perspectives of Character and Traits
18 - Financial Awareness
Return On Investment (ROI) –
Tangible Benefits
Holy Grails
Capital Spending
Federal Regulations
Improve Efficiency
Employee Developmental Programs
III - Professional Competencies
19 - Business Acumen and Technical Competency
Receiving Feedback
Final Thoughts11
Appendix A
Steps for Conducting the AAR
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Published by Anantaram Kandukuri

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Published by: Anantaram Kandukuri on Mar 16, 2011
Copyright:Attribution Non-commercial


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