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Snay

Snay

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Published by snayhil

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Published by: snayhil on Aug 31, 2008
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06/15/2009

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S
NAYHIL
 ANA 
B-27
 
,
 
P
ANDAV NAGAR
C
OMPLEX GANESH NAGAR
,
 
Cont
- 91-9810403855 N
EW
D
ELHI
,
 
D
ELHI
-110092,
 
-snayhil@gmail.com I
NDIA
 
EDUCATION
B.Sc (Hones) Bio-Technology (2006-2009)MI
MT, CCU university,
Greater Noida, UP, IndiaCourse Relevant to major:
Core Bio-Technology
Bio-informatics
Clinical Research
Healthcare informatics
Clinical data management
Detail Computer application
MS-Excel, Power-point, Word
Medical Coding
Allied Healthcare
Medical Informatics
CERTIFICATION
Several Online Certification on Clinical Trial & Research Management, Clinical InvestigationRegulatory Process from
FDA/NCI/NIH/CMS
.
 
Green Belt (Train and Tested).
 
 
Lean Certified.
 
Several soft skill certifications.
 
 
Many Technical skills certified
.
DOMAIN EXPERTIES
 
Healthcare data management
 
P&C Policy Services.
 
US Worker’s compensation knowledge.
 
US Health care database development & Management.-Developing Medical Fee Schedulefor Providers & Payers for
Ingenix
.
 
Adequate knowledge of 
CMS
(Center of Medicare & Medicaid) policies & rules.
 
Clinical Research and Trial data management.
 
Medical coding.
ACCOMPLISHMENT
 
Recognized for Process Re-engineering with Lean and Six-Sigma Implementation.
 
Won Silver Award for ‘Best Lean Idea and Six Sigma Implementation’.
 
Designing Process Workflow tool as Green Belt Project.
 
Green Belt (Train and Tested).
Lean ‘CAP’ Certified.
 
Single Point of contact for Happiness and Fun in the department.
 
Represent Genpact Volunteer for Teach India Volunteer program.
 
Developed several concept to accelerate employee satisfaction and team work.
 
 
Work with Sr. Knowledge manager to get some new Clinical Trial Project.
 
 
LEGAL
 
EXPERIENCEEXPERIENCE-1
 
GENPACT
 
:
 
F
EB
2007-
 
P
RESENT
.
 
Transition and stabilization of a SFS (State fee schedule) from Salt Lake city, Utah, US, Ingenix,to Genpact.*SFS-
Ingenix is the exclusive publisher of the official Workers Compensation Fee Schedule for severalstates. As a P&C specialist I need to refer this information to determine correct reimbursements. Specificdata varies state by state, these comprehensive references generally include state-specific rules andguidelines, fees or relative value units, CPT® codes, and applicable state-specific codes for servicesrendered.
**SFS Database-
The Ingenix State Fee Schedule Plus Module is a database of timely andconsistent fee schedule data arrayed to serve organizations that adjudicate or review workers’compensation and auto medical bills. This module helps payers and providers to obtain timely andconsistent state medical fee schedule data and Advance optimal bill review efficiently.
***SFS and Powertrak 
-Data is stand alone payable application and the main feeder of 
Powertrak(
covering the 25% market share of USA Medical bill review application)
 
K
EY RESPONSIBILITIES
C
LIENT
I
NTERACTION
 
 
Interact with client coordinators for process related issues.
 
Maintain and report MIS of activity (output) for individual team member.
 
Serve as process ambassador and represent team during client facility visits.
 
Conduct Conference calls with the overseas client.
 
Be in regular email contact and ensure all problems are ironed out on a timely basis.
 
Resolving escalated queries through online
CRM
portal (
Onyx and Dev-track
).T
EAM
R
ESPONSIBILITIES
-
 
Actively manage staff on a regular basis to ensure all issues are dealt with effectively andefficiently.
 
Conduct weekly meetings, Monthly KAT (knowledge assessment test) with the team member.
 
Resolve escalated Client queries.
 
Support and assist the Sr. Manager Operations.Q
UALITY
C
ONTROL
-
 
Implement service standard parameters for all business processes and customer touch points.
 
Measure and monitor against benchmarks, to ensure all quality standards are adhered to;data collation, mining, measurement and reporting.
 
Implement and follow a quality audit process for the assigned functions to identify and track errors, process gaps; establish feedback mechanism to capture voice of customer.
 
Recommend and implement change for procedure, systems, and training.
 
Assist in coordinating, conducting training programs for implementing and improving servicestandards.
EXPERIENCE-2
I-ENERGIZER: Dec-2006 to Feb-2007
 
Solely responsible for getting Inpatient Medical Coding Project.
 
 EXPERIENCE-3
PACIFIC INDIA VENTURE Ltd.: Nov-2003 to Dec-2006
Responsible for Medical coding and Auditing Surgery outpatient/ inpatient /ER//, CPT,ICD-9/10 CM, APC, DRG coding.
Denial Management Audits.
Providing training for Medical Terminology, Anatomy and Surgery.
EXPERIENCE-4
RANBAXY : Aug-2002 to Feb-2003
6 Month of Educational Internship Experience in Clinical Research Process and clinical datamanagement.
ACTIVITIES/SKILL
COMPUTER
 
SKILL:
MS-Window, MS-Excel (advanced), MS-Pwerpoint (advanced), MS-Word.
Statistical software – SPSS, Minitab.
Healthcare Software – Medical Manager, Powertrak, Encoder-pro, Code Manager.
Online CRM tool – Onyx, Dev-Trak COMMUNICATION
 
SKILL
Team Management, Team Leadership, Organizational behavior, Time management, Changemanagement, Presentation skill certified.
Proficient command over English and Hindi.ACTIVITY & HOBBY
Tarot Reading, Bike Riding, Philosophical reading, Cooking , Photography.
PERSONAL DEMOGRAPHICS
Date of Birth 15
th
September 1986
Nationality Indian
Sex Male
Marital Status Never Married
Mailing Address:
Residential
: B-27, Pandav Nagar complex Ganesh Nagar, New Delhi-110092, India.
Official
: Genpact, Building No- 4, DLF Phase-II, Cyber city, Gurgaon,Haryana-122002, India
Contact No- 91-9810403855
E-mail –snayhil@gmail.com snayhil.rana@genpact.com Date:
SEP/05/2008
Place:
 New Delhi
 
 INDIA
 
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