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Business Process Re-Engineering

Business Process Re-Engineering

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Published by: api-3860630 on Oct 19, 2008
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05/09/2014

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ASSIGNMENT
ON
BUSINESS PROCESSS
RE-ENGINEERING
PREPARED BY:

KALPESH PATEL (221121) SHRINIVAS PATIL (221125) AVRADIP PAUL (221127)

GUIDED BY:
PROF. T. K. GANGULY
NATIONAL INSTITUTE OF CONSTUCTION
MANAGEMENT & RESEARCH
NICMAR
TABLE OF CONTENTS

1.0 INTRODUCTION..................................................................................................................... 3 2.0 HISTORY.......................................................................................................... . . . . . . . . . . . . . . . . . . . . . . . . 6 3.0 DEFINITIONS:......................................................................................................................... 8 4.0 ROLES OF INFORMATION TECHNOLOGY...................................................................... 10 5.0 NEED FOR RE-ENGINEERING \u2013 WHEN AND WHY:....................................................... 11 6.0 METHODOLOGY:................................................................................................................. 12 7.0 SUCCESES:............................................................................................................................ 15 8.0 CRITICS VIEW ON BPR:...................................................................................................... 18 9.0 DEVELOPMENT AFTER 1995:............................................................................................ 20 10.0 CASE STUDY- M & G PENSIONS:.................................................................................... 21 11.0 CONCLUSION:.................................................................................................................. . . . 24 12.0 REFERENCES:..................................................................................................................... 252

NICMAR
1.0 INTRODUCTION

Business processes are simply a set of activities that transform a set of inputs into a set of outputs (goods or services) for another person or process using people and tools. We all do them, and at one time or another play the role of customer or supplier.

You may see business processes pictured as a set of triangles as shown below. The purpose of this model is to define the supplier and process inputs, your process, and the customer and associated outputs. Also shown is the feedback loop from customers.

Business process reengineering (BPR) is a management

approach aiming at improvements by means of elevating efficiency and effectiveness of the processes that exist within and across organizations. The key to BPR is for organizations to look at their business processes from a "clean slate" perspective and determine how they can best construct these processes to improve how they conduct business.

Business process reengineering is also known as BPR, Business Process Redesign, Business Transformation, or Business Process Change Management.

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