Kelompok 1-1 E-commerce 1-2 E-commerce 1-3 E-Business - ERP 1-4 1-5 2-1 2-2 2-3 2-4 2-5

3-1 3-2 3-3 3-4 3-5 3-6 E-Business - CRM

Topik

Code
C9 C10 C6 C7 C8 C1 C15 C2

E-Business - SCM Decision Support System GROUP DECISION-SUPPORT SYSTEMS Knowledge Management Systems Enterprise Information Portal Artificial Intelligence Technologies in Business Managing Projects Managing Global Systems Developing Business/IT Strategies Developing Business/IT Solutions Developing Business/IT Solutions Enterprise and Global Management of Information Technology

C16

C11 C12 C13 C14 C5 C4 C3

Studi Kasus The Allure of MySpace Amazon vs. Walmart Symantec's ERP Turmoil CRM Help Chase Card Service Manage Customer Calls P&G Tries To Optimize Inventory Does CompStat Reduce Crime? PILOTING VALERO WITH REAL-TIME MANAGEMENT San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management Valero Energy, Elkay Manufacturing, J&J, and Overstock.com : The Move Toward Fact-Based Decision Making Kimberly-Clark Corp. Shoping for Virtual Product in Virtual Stores JetBlue and WestJet A Tale of two IS Project Nestle Tries for All for one Global Strategy Centene, Flowserve, and Shaw Industries: Relationships, Collaboration, and Project Success JetBlue Airways, WestJet Airlines, and Others: The Difficult Path to Software Upgrades PayPal: Going Global All Languages at a Time Reinventing IT at BP

Referenesi MIS 11E, Laudon (Chapter 10) MIS 12E, Laudon (Chapter 2) MIS, Laudon MIS, Laudon MIS, Laudon MIS, O'Brien (Chapter 10 Supporting Decision Making) MIS, Laudon (Chapter 12 Enhancing Decision Making) MIS, O'Brien (Chapter 10 Supporting Decision Making) MIS, O'Brien (Chapter 10 Supporting Decision Making) MIS, O'Brien (Chapter 10 Supporting Decision Making) MIS 11E, Laudon (Chapter 14 Managing Projects) MIS 11E, Laudon (Chapter 15 Managing Global Systems) MIS, O'Brien (Chapter 11 Developing Business/IT Strategies) MIS, O'Brien (Chapter 12 Developing Business/IT Solutions) MIS, O'Brien (Chapter 12 Developing Business/IT Solutions) MIS, O'Brien (Chapter 14 Enterprise and Global Management of Information Technology)