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Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in t Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front. T lights can be "off" or green. When the computer starts normally, the lights flash. If the computer malfunctions, pattern of the lights and also that of the power button help to identify the problem. These lights also indicate sle states.

Diagnostic Light Codes Before POST


Diagnostic Lights Power Light off Problem Description Suggested Resolution

The computer is in a Press the power button to turn the computer on. normal off condition or in Windows Hibernation If the computer does not turn on, ensure that the fron mode. panel power light is on. If the power light is off, ensu that the computer is connected to a working electrica outlet and then press the power button. If the problem is still not resolved, contact Dell for technical assistance (see Contacting Dell).

blinking green

The computer is in a Use one of the appropriate methods to "wake up" the reduced power or "sleep" computer. See Advanced Features. state. If the problem is not resolved and you are trying to w the computer with a USB mouse or keyboard, substit the mouse or keyboard with a working PS/2 mouse o keyboard and then try to wake the computer. None.

green

The system hardware appears to be operating normal Any issues seen may be related to the operating syste or software.

amber (blinking) blinking amber (blinking)

The BIOS is not executing.

Ensure that the processor is seated correctly and resta the computer (see Processor). If the problem is still not resolved, contact Dell for technical assistance (see Contacting Dell).

A possible power supply Perform the procedure in Power Problems. or power cable failure has occurred. If the problem is still not resolved, contact Dell for technical assistance (see Contacting Dell).

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