Professional Documents
Culture Documents
Tip: Clean the filter and fan for dust and make sure that
all air inlets are free. If you have a laptop, you can try to
uninstall and reinstall your sound drivers. If it is a
desktop, it may be that the sound card needs
replacement.
CANNOT BOOT INTO WINDOWS
Blue screen of death also known as BSOD is a blue screen error and the worst type of error a
computer can experience, unlike an application crash which doesn’t bring down the whole
system, BSOD error appear when Windows encounters a critical error it can’t recover from and cause
total shutdown of the system.
What Causes Blue Screens of Death ? A BSOD have been present in all Windows-based operating
systems, Blue screen of death can be cause as a result of low level software
crashing , faulty/malfunctioning hardware , poorly written device drivers such as faulty
memory, power supply issues, overheating of components, or hardware running beyond its
specification limits.
Attack of the Blue Screen of Death
The usual suspect is the Portable Document File (.pdf) file, for which
you can download a free PDF reader. If your problem involves a
different file format, a quick search on the attachment’s file
extension (the three letters after the period in the filename) should
tell you what type of program you need. If the attachment lacks a file
Missing
Taskbar Icons
If icons have disappeared from the Taskbar's notification area, there are two
things to try: first, press the Windows key and [R], type "regedit" and press
[Enter].
Browse to HKEY_CURRENT_USER\ Software\Classes\Local
Settings\Software\Microsoft\Windows\ CurrentVersion\TrayNotify, and delete
both IconStreams and PastIconsStream values.
Reboot, or log off and back on again. If the problem persists in XP, and you can
live without it, open the Add or Remove Programs Control Panel, click
Add/Remove Windows Components, expand Networking Services, and untick
"UPnP User Interface". Then click OK > Next.
PC wont
sleep
Version: XP,
Vista, 7
If your PC won't stay asleep it's often because a device is configured to bring it
out of standby when triggered. Identify the culprit by pressing the Windows key
and [R], type "cmd" and press [Enter].
Type the following line and press [Enter]: powercfg –devicequery wake_armed
Now press the Windows key and [R] again, but this time type "devmgmt.msc"
to open Device Manager. Find any devices listed earlier, then double-click them
and look for an Advanced or Power Management tab.
Check if the device is allowed to bring the PC out of standby – if it is, untick all
the boxes that wake it. Click OK, close Device Manager and test it worked;
repeat the process if necessary.
Quick fixes
Version: XP, Vista, 7
Microsoft has developed the Fix It Center tool, which
includes all of the automated fixes for various
Windows problems it has released over the last few
years. Download and install it from
http:// fixitcenter.support.microsoft.com, then launch
the tool from its desktop shortcut.
A list of available troubleshooters for your version of
Windows will be listed; if one describes the problem
you're having then click the Run button next to it and
see if it can resolve your problem.
Verify System Files
Version: Vista and Windows 7
Click Start, type "cmd", then right-click cmd.exe and
choose Run as Administrator > Continue. Type "sfc
/scannow" and press [Enter] to check your entire drive.
Scan and replace
Tracks missing from Windows Media Player? Try clicking Start > All
Programs > Accessories. If you're using XP you should select the
Command Prompt, or in Vista or Windows 7 right-click it and
choose Run as Administrator.
Switch to the folder containing your music using the cd command
(for example, cd music cd my documents\my music), then type
"attrib -s *.* /d /s" and press [Enter].
Once complete, open Media Player and press [F3], or choose Tools
> Advanced > Restore Media Library (in Windows 7) to access all
your music again.
Action Center
Version: Windows
7
Click the flag icon in the Taskbar's notification area to access the
Action Center. Here you can get an at-a-glance look at problems,
plus launch a series of troubleshooters to help quickly fix the
problems that plague you, without getting your hands dirty.
Fix Windows
Driver Problems
Version: XP, Vista,
7
When playing back video on your PC, does the screen appear too light or dark,
or is the colour balance all wrong? That's because the video uses special
"overlay" settings in place of Windows' own.
To resolve this, right-click the desktop and look for an Nvidia or ATI option; if it's
not there, choose "Personalization" or "Properties" instead. Choose Settings or
Display Settings and look on the tabs for a video or advanced option.
Once located, make sure the video settings are set to that of the player, and not
your graphics adaptor. When this is done, save your settings to resolve the
problem.
Clear print queue
Version: XP, Vista, 7
To clear the print queue try double-clicking your printer under
Printers and Faxes (Devices and Printers in Windows 7) and
choosing Printer > Cancel all Documents (or Purge all Documents);
if that doesn't work, and neither does switching the printer off for
a few minutes, try the following.
Press the Windows key and [R], type "services.msc" and press
[Enter]. Right-click Print Spooler, and select Stop. Open
C:\Windows\ System32\spool\PRINTERS and delete its contents.
The fix is mercifully simple: click Start > Run, type "regsvr32/i
shell32.dll" and press [Enter].
CD/DVD drive problems
Version: XP, Vista, 7
Save this to your hard drive, reboot into Safe Mode and attempt to
install the update from there. In most cases the update will now
install successfully and you'll not be prompted for it again.
PC Won’t Shutdown
Version: XP, Vista, 7
If it starts with Windows, disable it. If you can't identify the culprit,
visithttp://support.microsoft.com/kb/308029 for an advanced
guide; the instructions are written for XP, but many can be applied
to Vista and Windows 7 too.
Error: Windows failed to start. A recent hardware or software change might
have caused the issue after you install Windows Updates
After you install the latest Windows Updates and reboot your computer, you
may get the error below. To fix this, follow the steps in the Resolution section
below.
To Fix this, follow the steps in method 1, it that doesn’t fix the issue, follow the
steps in method 2.Method 1: Use the Last Known Good Configuration to start
Windows
When starting the PC using the Last Known Good Configuration, your computer
starts with the configuration from the last time your PC booted successfully. To
do this, follow these steps: Click the Start button, then click the arrow next
to Shut Down, then click Restart.
As your computer starts, press and hold the F8 button. If the Windows logo
appears, you'll need to try again by shutting down and restarting your
computer. On the Advanced Boot Options screen, use the arrow keys to
highlight Last Known Good Configuration (advanced), and then press Enter.
Windows will start normally. If you still can’t boot into windows successfully,
proceed to Method 2. (@next slide)
Method 2: Use the Startup Repair feature
Startup Repair can detect and fix certain types of system problems that might prevent Windows
from starting.
On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then
press Enter.
Select a keyboard layout, and then click Next.
On the System Recovery Options menu, click Startup Repair, and then follow the on screen instructions.
To run Startup Repair using the Windows installation disc or a system repair disc:Insert the Windows 7 or
Windows Vista installation disc or a system repair disc, and then shut down your computer.
Restart your computer using the computer's power button.
If prompted, press any key and then follow the instructions that appear.
On the Install Windows page, or on the System Recovery Options page, choose your language and other
preferences, and then clickNext.
If you're using the Windows installation disc, click Repair your computer.
Select the Windows installation you want to repair, and then click Next.
On the System Recovery Options menu, click Startup Repair, and then follow the on screen instructions.
TYPE OF BEEP CODES
AMI BIOS beep codes
Below are the AMI BIOS Beep code s that can occur. However, because of the wide variety of different computer manufacturers with this BIOS, the beep codes may vary.
American Megatrends Inc. (AMI)BIOS is one of the original brands of basic input/output system (BIOS) chip
and is probably the most commonly installed BIOS chip in today's personal computers. The "AMIBIOS" name is
one of the messages that may flash across your screen when you turn your computer on.
Beep Code Descriptions
1 short DRAM refresh failure
2 short Parity circuit failure
3 short Base 64K RAM failure
4 short System timer failure
5 short Process failure
6 short Keyboard controller Gate A20 error
7 short Virtual mode exception error
8 short Display memory Read/Write test failure
9 short ROM BIOS checksum failure
10 short CMOS shutdown Read/Write error
11 short Cache Memory error
1 long, 3 short Conventional/Extended memory failure
1 long, 8 short Display/Retrace test failed
two-tone siren Low CPU Fan speed, Voltage Level issue
TYPE OF BEEP CODES
IBM BIOS beep codes
Below are the AMI BIOS Beep code s that can occur. However, because of the wide variety of different computer manufacturers with this BIOS, the beep codes may vary.
Below are general IBM BIOS Beep codes that can occur. However, because of the wide variety of models
shipping with this BIOS, the beep codes may vary.
Beep Code Descriptions
3 beeps Motherboard failure