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November 29, 2012

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NEILL-WYCIK CO-OPERATIVE COLLEGE GENERAL MEMBERS' MEETING -------------------------------- - This is the GENERAL MEMBERS' MEETING

conducted in the Cafeteria of Neill-Wycik Co-operative College, 96 Gerrard Street East, Toronto, Ontario, M5B 1G7, on Thursday, the 29th day of November, 2012, commencing at 7:07 p.m. and concluding at 10:36 p.m.. -------------------------------A P P P E A R A N C E S BOARD OF DIRECTORS: Kevin Bailey - Chair Peter D. Allen - General Manager Melissa Wilkes - Finance & Administration Manager Lisa Gillanders - Recording Secretary Brandon Arkinson Charlie Osborne Adam Pells ALSO PRESENT: Robert Turnpenny - Introtel Communications, Inc. Jon Nistor - TorIX (The Toronto Internet Exchange) Dave Burtnik - Allstream Michael Brunet - consultant with Mr. Burtnik MEETING FACILITATORS ON BEHALF OF WEILL-WYCIK GENERAL MEMBERS: Eugene Lovelock - Member Paul Tirimacco - Neill-Wycik Security Staff Trevor Lachapalle - Member Security Supervisor Rod Murray

REPORTED BY:

Bonnie Lynn van der Meer, CSR

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---Upon commencing at 7:07 p.m. SPEAKER: Okay. It seems like we are about to start. I just wanted to make one more announcement and I'm going to turn it over to whoever is going to chair this. We've got a lot of people in here, so over that way is a fire exit. The other one is the where you came in. If there's a fire alarm, go to the nearest exit; either this way, you will go out to the garage or that way, out to the front or the alley, okay. Security will direct you, so just follow their directions. The only reason I say that is because there are so many people in here right now, so thanks for coming out. CHAIR KEVIN BAILEY: Good evening -oh. Good evening, everybody. My name is Kevin. I'm going to be chairing the meeting tonight. So I think we have quorum. Yeah. (Laughter) I don't know. Does everybody want to stand or sit on the floor? SPEAKER: Sit on the floor. CHAIR KEVIN BAILEY: I don't know how we are going to do this. I want to sit in this chair, but if I do, then nobody is going to see me.
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future, like near future? CHAIR KEVIN BAILEY: We kind of talked about that, Cory. MR. CORY SWICK: Or post it? CHAIR KEVIN BAILEY: Yeah. What we're going to do is we are going to put it here for everybody to take a look at here, and anybody that wants to go and see it after, because obviously there's a lot of people here tonight, so anybody who wants see this contract can go up and see Peter, and is free to go and make an appointment to go see Peter. It's a contract. We don't usually hand out contracts, you know what I mean? It's a whole thing about business. MR. CORY SWICK: And to save paper, too. But if someone wants to go up on an individual basis, could they get a photocopy of -CHAIR KEVIN BAILEY: I don't know if we would hand out photocopies. Basically, we would allow anybody to view it because essentially, Cory, it's... You know, it's a contract and we don't really hand them out. But we don't have a problem with anybody taking a look, if ----(Interruption caused by security
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1 2 3 Okay. 4 So since we have quorum, we will call 5 the meeting to order. I really don't know how to 6 proceed on this. 7 So the information that was requested 8 for to call this meeting is right here, for anyone 9 to come up and take a look at it. What we'll do is 10 we'll put it on the desk there and we'll take it 11 down and people can come, take a look at it. 12 So this is the contract with Introtel 13 that was requested. It's all been certified by the 14 lawyers, to be true. Meeting adjourned. 15 SPEAKER: No. CHAIR KEVIN BAILEY: I'm just kidding. 16 17 (Laughter) Somebody got that. All righty. Okay. 18 So who wants to talk? Mr. Swick had his hand up. 19 Go ahead, Mr. Swick. 20 MR. CORY SWICK: Is there any chance 21 that people who want to have a personal copy of 22 that information could get a personal photocopy if 23 they put their name and unit number-CHAIR KEVIN BAILEY: You know what? 24 25 MR. CORY SWICK: --now or in the

SPEAKER: Fine. CHAIR KEVIN BAILEY: You're fine?

guard's radio.) CHAIR KEVIN BAILEY: Eugene, can you stay still? I'm kind of bouncing back and forth. So, yeah. Anybody can come and view it, look at it and stuff like that instead, Cory. MR. CORY SWICK: So if we're able to come and look at it, then -CHAIR KEVIN BAILEY: Yeah. MR. CORY SWICK: -- then the information is free to us. CHAIR KEVIN BAILEY: Yeah. MR. CORY SWICK: It's understandable if there's a paper restriction in the office. So can members then, one by one, give their member card, sign it out for five minutes, ten minutes, and photocopy it? Do you know? (Laugher) If it's free information, we should maybe have a copy. MR. CHARLIE OSBORNE: Sorry. Cory, I guess, like, the question is kind of... In terms of photocopying, there's obviously some kind of, like, privacy issue or confidentiality issue, right. So I think, like -MR. CORY SWICK: Is this information available to us now? MR. CHARLIE OSBORNE: Yeah. You're

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welcome to have it for as long as you want. You can, you know, take it and read it and, and, you know, take your time in the office, no problem. Like, stay there for a day, if you want, right. SPEAKER: But -MR. CHARLIE OSBORNE: I don't know if... It's not that it's free information. It's that there's a confidential contract between our building and another party, right, so -SPEAKER: But we're free to read it? MR. CHARLIE OSBORNE: Of course, exactly. Free to read it any time. CHAIR KEVIN BAILEY: Anybody can read it. You can come up and read it right now; you can go and see the office tomorrow. What about this gentleman over here? Okay. Travis. Hold on, guys. Let Travis speak. MR. TRAVIS TAYLOR: I move to allow members to have photocopies of the contract at their discretion. SPEAKER: I second it. SPEAKER: Second that. CHAIR KEVIN BAILEY: So we have a motion to allow members to have a copy of the contract if they want. We have a seconder. Any
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have a question. Ask your question. SPEAKER: Sorry, man. Where are the folks that called the meeting and went to all this trouble to do it? How come they're not up there, first of all, explaining to us what we're here for? MR. CHARLIE OSBORNE: Come on up and speak and tell us what you want to say. MR. TRAVIS TAYLOR: Hi, everybody. The members who called the meeting are everybody who signed the petition. That's what the petition was for. So there's no individual who decided to call the meeting tonight. There was a few members who decided to come forward with this petition, so you're here tonight because the members decided to bring you here tonight to talk and discuss about this, this Internet situation. SPEAKER: Okay. If you want to explain to us, someone from that side, you know. So we have the Board here. Now I want somebody who organized the whole thing to go up there and say what it is that they're trying to, the idea they're trying to get across to everybody here. CHAIR KEVIN BAILEY: Paul? Mr. Paul Tirimacco. (Applause) MR. PAUL TIRIMACCO: All right. I
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further discussion on that? ---(No verbal response.) CHAIR KEVIN BAILEY: All in favour of allowing members to have photocopies of the contract; all against allowing members to have photocopies of the contract. The motion passes. ---MOTION PASSES. CHAIR KEVIN BAILEY: Gentleman at the back. SPEAKER: Thank you, by the way. Can we have the general manager at the front to ask him questions? CHAIR KEVIN BAILEY: Yes. We're going to have all kinds of questions. We've got all kinds of important people here tonight. We've got a representative from Allstream. We've got a representative from Introtel. We've got the... SPEAKER: Where's the people who-SPEAKER: TorIX. SPEAKER: --actually called the meeting? CHAIR KEVIN BAILEY: TorIX. SPEAKER: What about the people who actually called the meeting? Where are they? CHAIR KEVIN BAILEY: Who are the -- we

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really want to thank everyone that's come tonight. It means a heck of a lot to me and it actually means a heck of a lot to you guys. Those of you that signed the petition know why the petition was signed, why we drafted the petition. And what we're going to, what we're going to demonstrate here tonight is that the Internet solution that was provided to the building did not meet the requirements of the membership as they were promised to the membership at the Annual General Meeting. For those members that are new to Neill-Wycik this year, Neill-Wycik holds an Annual General Meeting, so once a year, and we present a summary of the numbers and books, we present a whole bunch of different, you know..., mostly the books, and then we go over things like what cost increases are coming up. Last year, I approached the Board and I asked them if we could pursue this project, Wi-Fi on every floor throughout the whole building. And what ended up happening is, I brought them three proposals. And one of those proposals was selected by the Board. Louder? One of the, one of the proposals out of

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the three was selected by the Board. And unfortunately, that proposal -- well, I presented the details of that proposal to the membership in March of 2012, and then we did not receive what that proposal entailed. SPEAKER: Point of information. What did that proposal entail? MR. PAUL TIRIMACCO: For sure. The proposal was from a company called Allstream. And for those of you that don't know, Allstream is a large business-class carrier in Canada and the U.S.. They were going to bring fibre to our door, fibre to the building. For those of you that... Fibre, it's a little technical, but it is the way the Internet... It's at the backbone of the Internet. This is how all the major data centres connect to one another. And any serious Fortune 500 company, you know, has their connection to the Internet over fibre. It is has a tidal wave of information coming. You know, if you have a pipe, if you have an analogy with the pipe, right - people who've seen the video would have seen this - what ends up happening is, you can only trickle so much through a pipe. And the fibre to the Internet, to the backbone, is like a tidal
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SPEAKER: Eugene, can I just...? MR. EUGENE LOVELOCK: Yeah. SPEAKER: Okay? Yeah? MR. EUGENE LOVELOCK: Share. SPEAKER: Share that -CHAIR KEVIN BAILEY: Yeah. That's kind of difficult, Clay. When you call a General Members' Meeting, essentially what you -- the part that has been called for -SPEAKER: Can you repeat his question? CHAIR KEVIN BAILEY: Clay, can you repeat your question, so that everybody can hear it? SPEAKER: Could you repeat it into the microphone? SPEAKER: No. You've got the microphone, so... CHAIR KEVIN BAILEY: Oh. Clay has asked, can we vote for a...? CLAY: Can we vote for a separate Internet solution? CHAIR KEVIN BAILEY: ...a separate Internet solution-SPEAKER: Or a faster -CHAIR KEVIN BAILEY: --or a separate -Page 13

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wave. Nonetheless, that was one thing. A promise on the speed of 300 Megabits per second as well as toll-free technical support; something that many members told me before and after the fact that they voted based on that information alone, that they wanted toll-free tech support. No bandwidth cap on the Internet use, so, you know, you could use it as much as you want. And... Yeah. We did not receive that and we are going to ask why we did not receive that tonight. And I know a number of you who are here are experiencing problems with the, with the Internet, so, you know, perhaps we could get a speakers' list and we can, you know, get a few of those, those issues out in the open, now that we've got everyone here who made those decisions. Yes Clay? CLAY: Is it possible tonight to vote for a different Internet solution? Is that something that's on the table? MR. PAUL TIRIMACCO: Well, if the membership wants, the membership can certainly... I think we will hear from all parties and perhaps that's what we will do. I do have --

SPEAKER: Tonight. CHAIR KEVIN BAILEY: ...tonight? So what happens is, with the General Members' Meeting, this meeting has been called for, as you can -- I don't know if it's written up on there. It's basically, someone, they called it for, to receive the documents that they have asked for. So by doing something like this, going for a change in -- asking to vote on a new Internet solution, you haven't asked the rest of the building. You haven't informed the rest of the building. It's not -- you can't just change the agenda for the meeting. We are speaking specifically to -SPEAKER: Go ahead. CHAIR KEVIN BAILEY: Go ahead. SPEAKER: We've got, we've got quorum here, so... SPEAKER: We can pass whatever we want if we have quorum. CHAIR KEVIN BAILEY: No, you can't. You've called -- it's like at the, it's like at the Annual General Meeting. You have an agenda and you don't put on things that you didn't ask to be

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talked about. SPEAKER: Can we motion to put things on the agenda? (Laughter) CHAIR KEVIN BAILEY: No. You have not called this meeting properly -SPEAKER: Yes, we can. CHAIR KEVIN BAILEY: You haven't called this meeting properly to address those issues -SPEAKER: We have called the meeting properly. CHAIR KEVIN BAILEY: Can I get -- is Melissa in the room? MS. MELISSA WILKES: Yeah. CHAIR KEVIN BAILEY: Melissa? MS. MELISSA WILKES: Yeah? CHAIR KEVIN BAILEY: Could you give us your wealth of experience? MS. MELISSA WILKES: The purpose of the meeting needs to be stated on the requisition. If it's not stated on the requisition, that means that the members who may choose to be here for another purpose weren't given that option. It's a legal requirement for calling a meeting. CHAIR KEVIN BAILEY: It's essentially, we can call the meeting again, if you want to talk
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CHAIR KEVIN BAILEY: Anybody can call a General Members' -- yeah. Anybody can call a General Managers' Meeting. MR. CORY SWICK: No. My question is, when is the soonest date that that meeting could be -SPEAKER: It would be some time in January -THE COURT REPORTER: Can't quite hear. MR. CORY SWICK: And considering the fact that we are now going into winter exams, winter holidays, so even if the soonest day is hypothetically nine days, it would be inappropriate. CHAIR KEVIN BAILEY: Yeah. You have to give a certain amount of time of notice. MR. CORY SWICK: Right. CHAIR KEVIN BAILEY: And then you have to give the notice to the..., so it would be some time in January, I imagine. Beginning of January; some time around there. MR. CORY SWICK: Thank you, sir. CHAIR KEVIN BAILEY: All right. The girl that was jumping up and down beside you. Go ahead.
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about that specific thing. But to do it tonight, when you've called a meeting for something specific, there's... I don't know how many people we have here tonight. I don't know. 100, 150. Well, there's another 650 people in the building that aren't here tonight. You haven't essentially told them that that's what you were wanting to talk about tonight. That's what Melissa is saying. It's a legal requirement why, just to call a meeting for one specific thing and then change the meeting, it's against proper form. SPEAKER: That's not changing it. That's just adding new business. MR. CHARLIE OSBORNE: Can you imagine, at the AGM, if they put on, like, an entire second budget as new business? It's not, it's not right. CHAIR KEVIN BAILEY: I've got some hands, so... Cory? MR. CORY SWICK: I was one of the first persons to-CHAIR KEVIN BAILEY: Go ahead. MR. CORY SWICK: --put my hand up. When, then, is the first date at which we could hold another General Members' Meeting?

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SPEAKER: Okay. So in my knowledge, I feel that all of us here tonight have some similar feelings towards calling a vote, to vote for a separate Internet. So would it be appropriate to vote on that now and give other members that are here tonight the option to, to go against what we voted on and state their case at a later date in some formal manner because, obviously, a large population of the building is here and has, has Internet issues. And they all... Well, in my knowledge - obviously, we would take a vote - but they all would like some sort of a solution to their problem. CHAIR KEVIN BAILEY: The answer would be no. I know I'm being the mean person here, but essentially to do something like that, you're going against the proper procedures for conducting these meetings. If you do something like that, this whole meeting could basically be called null and void because you haven't called it properly to inform the rest of the people to come here. And to -SPEAKER: But I thought you didn't need

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the entire building to be here. I thought -CHAIR KEVIN BAILEY: No, you don't. You only need, you only need 10 per cent. SPEAKER: ...a percentage. Well, don't we have that percentage? CHAIR KEVIN BAILEY: Again, what I've explained is that you had to tell the rest of the building what was going to be voted on and discussed. Like I say, if you wanted to vote on bidding for another contract -- sorry? MR. CHARLIE OSBORNE: The agenda is given out before the AGM, right. SPEAKER: So who's, who's -MR. CHARLIE OSBORNE: That's, they're available at the front desk for a month until the AGM. SPEAKER: Well, what constitutes giving information to everyone -SPEAKER: And whose job is it to give, give the-SPEAKER: They put up posters in the entire building. SPEAKER: --information. CHAIR KEVIN BAILEY: No. Okay. Like I say, like I say, just to clarify, what these
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but you're dealing with contracts here, guys, that are in the $300,000 range. To just call -- to say you want to get rid of it without telling the rest of the-SPEAKER: A point of information. CHAIR KEVIN BAILEY: --building here is, is irresponsible. Go ahead. SPEAKER: A point of information. When did the Board see this contract? CHAIR KEVIN BAILEY: We were discussing this contract back in -MR. CHARLIE OSBORNE: July. SPEAKER: When did the Board see the contract that you just gave us? CHAIR KEVIN BAILEY: This contract here? MR. PETER ALLEN: In March. MR. CHARLIE OSBORNE: I think it was July,-MR. PETER ALLEN: July. MR. CHARLIE OSBORNE: --just off the top of my head. I'm not sure. MR. PETER ALLEN: I'm not sure. MS. MELISSA WILKES: June, July. SPEAKER: When was it signed?
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gentlemen did or the people that signed the agreement or the -SPEAKER: Petition. CHAIR KEVIN BAILEY: -- the petition to call a meeting was, they did everything right. They -- I don't know. Do we have that petition around here? MR. PETER ALLEN: Yes. CHAIR KEVIN BAILEY: Essentially, what it states is what they're asking for. That's what we put out and what is put out to the whole building. That's what was required; that if they got quorum - that's why I joked at the beginning, you know what I mean; 'Quorum met, here's copies of the contract, what was required, meeting adjourned.' We are not going to stop there, but that's essentially the end of the meeting. Yes, we're going to have a lot of discussion here tonight. We've got representatives from both companies here. We've got Peter here. We've got all kinds of questions. What you're asking me, and I -- you know, go ahead, but all I can say is, I'll just have to walk away from it and you can vote that,

CHAIR KEVIN BAILEY: When was it signed? MR. PETER ALLEN: Oh. It's got the date on it. CHAIR KEVIN BAILEY: There's a date on it? ---(Discussion off the record.) MR. CHARLIE OSBORNE: Yeah. So it was... Yeah. Sorry. It was actually June. It was June 7th. SPEAKER: Why did the Board see the contract after it was signed? Isn't the Board responsible for -MR. CHARLIE OSBORNE: So maybe you will remember, I said, 'Off the top of my head, I think it was in July.' So it actually was in June, but... Yeah. SPEAKER: Do you have that in your Board minutes? MR. PETER ALLEN: Yeah. There's a motion to approve going ahead which would have had that attached to it, yeah. I've got that here, as well. SPEAKER: Okay. Can you find that date for me?

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1 2 3 MR. PETER ALLEN: Yes, sure. 4 SPEAKER: Yeah. Could we get the mic 5 to the general manager -- could we get the mic to 6 the general manager, so that he could explain. 7 SPEAKER: He wants to know why you 8 didn't go with the original proposal. 9 SPEAKER: Yeah. CHAIR KEVIN BAILEY: Oh. You wanted to 10 11 see why that -12 SPEAKER: And he wants the general 13 manager. 14 CHAIR KEVIN BAILEY: Sure. 15 MR. PETER ALLEN: So, can I answer one 16 question at a time? 17 So the motion was on May the 30th. 18 SPEAKER: Can you speak up? 19 MR. PETER ALLEN: Yes. 20 SPEAKER: Stand. 21 MR. PETER ALLEN: Hi. Sorry about 22 that. The reason -- sorry. Do you want a 23 question? Sorry. 24 SPEAKER: Yeah. Well, first of all, I 25 mean, if this is a self-run co-op and, I mean, it's

CHAIR KEVIN BAILEY: Gentleman at the

back.

big issue like this, I mean -SPEAKER: What was your reasoning -SPEAKER: -- supposed to be self-run. Why, why don't we hear more people approaching us saying, 'What do you want?' MR. PETER ALLEN: Right. So... SPEAKER: Yeah. How can you approve something that was presented to you from everyone, that was agreed upon by everyone, and that was what was, that was the agreement, and then you did something else? MR. PETER ALLEN: In the annual general meeting -SPEAKER: How can you do that, like,-MR. PETER ALLEN: Okay. SPEAKER: --legally or whatever, right? MR. PETER ALLEN: In the annual general meeting, it doesn't reference a company, at all. It just says to proceed with an Internet solution. MR. PAUL TIRIMACCO: But it did promise certain things. MR. PETER ALLEN: Oh, yeah. Yeah. I'm... Like -MR. CHARLIE OSBORNE: That's what we're going to get into, right.
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an apartment building, it's not a meeting between the States and Iraq about weapons. (Laughter) It's an apartment building. MR. PETER ALLEN: Yeah. SPEAKER: If the members at an AGM have voted for a very, very significant change for in a new Internet system to be put in, and for there to be any sort of controversy for change theretoward, considering again it's a self-run co-op apartment building by the people who live here, why did the Board secretly deal with the changing of this company among themselves? Why did they not, of their own accord, if they're faithful to us, promote a General Members' Meeting like we have done today? (Applause) MR. PETER ALLEN: I mean, in hindsight, I agree. We could have had another meeting. SPEAKER: And met -- with self-respect, I mean, we could have met with the Board-MR. PETER ALLEN: Yeah. No, I'm with you. Yeah. SPEAKER: --to, you know, in trust. But at the-MR. PETER ALLEN: Yeah. SPEAKER: --same time, when there's a

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MR. PETER ALLEN: Yeah. So... SPEAKER: So get into it. (Laughter) CHAIR KEVIN BAILEY: Stop the questions for a second. Just -MR. PETER ALLEN: Okay. So part of the discussion - it included Paul and everybody else was the question of whether we could do this in budget and whether it would work in the building. And one of the issues that came up and one of the Board Members works in IT and had a real concern, and we also called in an outside consultant, that the number of APs that were being recommended by Allstream would be insufficient to provision the building. And so there were no other alternatives, except to try to see if there was an alternative, which was Introtel. And Introtel had been trying to get everything together. We've had a lot of issues with the structure of the building which nobody anticipated, including -- I mean, I'm not speaking for Allstream, but I think they would agree that there were issues with signal strength throughout the building. SPEAKER: Point of information. How

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many installations has Introtel done before this building? MR. PETER ALLEN: Well, actually, the gentleman sitting next to me. MR. ROBERT TURNPENNY: 2-, 300. SPEAKER: I highly doubt that. MR. ROBERT TURNPENNY: Who said that? Who said that? You have no idea what you're talking about. SPEAKER: Sure. SPEAKER: Well, then why were there so many problems for three months after it was installed? MR. ROBERT TURNPENNY: Okay. All right. So let's talk about two things. We have two issues here. Actually, we have one. SPEAKER: Take the microphone. THE COURT REPORTER: What's your name? MR. ROBERT TURNPENNY: Rob Turnpenny. THE COURT REPORTER: Pardon? MR. PETER ALLEN: Turnpenny. Rob Turnpenny. MR. ROBERT TURNPENNY: Turnpenny. We have two issues, and one's really not an issue. The one you're all talking about is
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SPEAKER: Point of information. MR. ROBERT TURNPENNY: --in this business 35 years. SPEAKER: Point of information, point of information. SPEAKER: Does the Internet come in wirelessly or via fibre? MR. ROBERT TURNPENNY: Via wireless. SPEAKER: Thank you. MR. ROBERT TURNPENNY: We've been doing both for years. Our own business is served by a TeraGo wireless Internet connection. The problem that we have is access points. We have graphs - and you can see them, we can send them out - of what the usage here is on the Internet. There is 200 Megabits of bandwidth that you can use. Right now, the maximum that is being used is about 160 to 170. We've got 40 Megabits free that is not being used. SPEAKER: Because we can't connect. SPEAKER: Yeah. (Laughter) MR. ROBERT TURNPENNY: There you go. That's the problem. Okay. So the problem is an access point issue, not an Internet issue. SPEAKER: Well, when we can connect,

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not the issue. Internet is not the issue. I have the graphs today -- (Laughter) SPEAKER: Oh. MR. ROBERT TURNPENNY: And you laugh because you don't understand. SPEAKER: We understand -MR. ROBERT TURNPENNY: No, you don't understand. It's not the Internet that's the problem. SPEAKER: What Internet? (Laughter, applause) MR. ROBERT TURNPENNY: You know, guys, you stand up and you say you want something solved. There's a methodology to do it. Now, you can make noise or you can listen, so I can explain to you what the issue is and what we are doing. SPEAKER: Okay. SPEAKER: Woo. MR. ROBERT TURNPENNY: Okay. So we've got two issues, two concerns. You have Internet. The Internet comes into the building. It happens to come in wirelessly or fibre; it doesn't make any difference. SPEAKER: Yes, it -MR. ROBERT TURNPENNY: I've been--

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often it's slow. Very, very slow. MR. ROBERT TURNPENNY: Well, not now, it's not. SPEAKER: Yes, it is. SPEAKER: Yes. ---(Multiple speakers interject.) MR. ROBERT TURNPENNY: Okay. So that's interesting because the band--, you're not using the bandwidth. SPEAKER: We can't connect to use it. SPEAKER: We can't connect. ---(Multiple speakers interject.) MR. ROBERT TURNPENNY: No, no, no. No. What I'm saying to you is, either the data that's being generated that shows the usage on the pipe is not accurate, okay, or there's something else. But I can tell you right now, the biggest issue here is access points. We've recognized it and we are in the process of solving it. It can't be done overnight. SPEAKER: How is it going to be done? MR. ROBERT TURNPENNY: Well, the first things we're going to do to is change -- take two floors, change the access points to a different

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type of access point. As soon as I get those access points, they will go in. We will determine what the issue -- whether it solves the issue. If that's not the issue, we'll add access points. SPEAKER: How do those access points differ from the ones that are installed now? MR. ROBERT TURNPENNY: I'm not a bits-and-bytes guy. SPEAKER: In general terms? MR. ROBERT TURNPENNY: I'm a big-picture guy. SPEAKER: In general terms? SPEAKER: Why wouldn't ----(Multiple speakers interject.) MR. ROBERT TURNPENNY: Okay. It's greater -- it's a multidirectional-SPEAKER: Why are you -SPEAKER: 35 years. He's been doing it for so long. ---(Multiple speakers interject.) SPEAKER: Shh. MR. ROBERT TURNPENNY: --access point. Yes? Go ahead. SPEAKER: -- 35 years of doing this, why are you.
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forth as to what the issue is. I can tell you, I'm no happier than you are that this is an issue. SPEAKER: And you're not paying. MR. ROBERT TURNPENNY: Excuse me. This is going to cost me a lot of money to fix it and I will be solving it. SPEAKER: It costs -SPEAKER: It's your fault. SPEAKER: It costs us, too. SPEAKER: It's a two-way street. SPEAKER: We're broke. SPEAKER: So what happens ----(Multiple speakers interject.) MR. ROBERT TURNPENNY: I accept that. You're right. I accept that. I'm going to solve it and I'm going to spend the money that's required to make this work. I can't, I can't do anything else. SPEAKER: So what about-SPEAKER: Can I -- sorry. Just -SPEAKER: --the months we've already not had any Internet? Like, I can't do any of my schoolwork, I can't talk to my friends or family over the Internet, and I'm paying for it and I have not had any Internet for months. So that's
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1 2 3 SPEAKER: -- these problems? 4 MR. ROBERT TURNPENNY: --Wi-Fi IP, 5 Wi-Fi IP hasn't been around for 35 years. 6 SPEAKER: In 300 cases of doing it. 7 SPEAKER: You said you'd been doing 8 this for 35 years and you were talking down to all 9 of us. 10 MR. ROBERT TURNPENNY: I'm not talking 11 down. 12 SPEAKER: Not now, but when you 13 started, you were very condescending. 14 MR. ROBERT TURNPENNY: No, I'm not 15 talking down. I'm trying to get somebody to listen 16 to understand what we're doing to fix it. 17 SPEAKER: So -18 ---(Multiple speakers interject.) 19 SPEAKER: Wasn't the last meeting 20 called to solve that problem? MR. ROBERT TURNPENNY: Okay. Number 1, 21 22 first of all, I wasn't the guy that was involved in 23 the design of this, all right. 24 We can do a whole bunch of things. I 25 can focus on solving this or we can go back and
MR. ROBERT TURNPENNY: Well, first of all,--

stealing, then, if you're... SPEAKER: Do we get that money back? SPEAKER: I'm paying for a service I don't get. SPEAKER: Yeah. SPEAKER: How do I get my money? SPEAKER: That's my question. ---(Multiple speakers interject; applause.) SPEAKER: That's my question. SPEAKER: Woo. (Laughter; applause.) MR. PETER ALLEN: I think that according to the survey that they did two or three weeks ago, there are, I think he said 70 rooms that don't get it. SPEAKER: There are a lot. There are a number of -SPEAKER: I don't get it in my room and haven't the whole time. MR. PETER ALLEN: Yeah. No. That's okay. I'm asking a question. SPEAKER: Okay. Just letting you know. MR. PETER ALLEN: The rooms that have been isolated, that they don't get a signal at the moment, we can probably do some sort of a rebate on

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that. That's not a big deal. So, but like ----(Multiple speakers interject.) MR. PETER ALLEN: Yeah. But I mean -I don't have a list. This gentleman has a list of them, so that can be done. SPEAKER: Fix our nets. SPEAKER: Someone write that down. MR. JON NISTOR: So I have a quick question for people. Just more of a raise of hands. How many people here have cell phones? SPEAKER: How many people have what? SPEAKER: What? MR. JON NISTOR: Cell phones. How many people have cell phones with Wi-Fi capability? SPEAKER: Oh. ---(Multiple speakers interject; hands raised.) MR. JON NISTOR: Okay. How about tablets? SPEAKER: Guys. SPEAKER: What? MR. JON NISTOR: Anybody with a tablet? ---(Hands raised.) SPEAKER: Not with Wi-Fi capability. MR. JON NISTOR: Okay. Barely any.
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may or may not have heard of that. But I do a lot of work with schools, specifically K to 12 and higher eds. There's always an issue with wireless and the issue comes down to how many APs. There are some installations where I have two APs per, per classroom, just because of the number of people. But the other issue I run into is, in this case, this building is concrete, right. It's poured concrete. You'd have better luck with cinderblock. Unfortunately, that's not what's happening here. You're stuck with poured concrete, metal. Metal mesh is inside. That's going to cause a problem. You've got filing cabinets. Those things are a disaster to wireless; anything to do with paper. SPEAKER: But I don't have a signal problem, but I do have an Internet problem. SPEAKER: We've -SPEAKER: Yeah. MR. JON NISTOR: Okay. So that -that's a separate -SPEAKER: Can I rephrase this? He said that we are not getting the full access of
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Laptops? ---(Hands raised.) MR. JON NISTOR: Gaming consoles? ---(Hands raised.) MR. JON NISTOR: Okay. Okay. So where to start. SPEAKER: Who are you? SPEAKER: Hold on. MR. JON NISTOR: Okay. So who am I. (Laughter) I, I have no affiliation with this building whatsoever. I was asked to sort of come in and-SPEAKER: Who by? MR. JON NISTOR: --add some information, type of thing. I do a lot of work with a lot of universities and colleges. SPEAKER: Who are you? SPEAKER: Yeah. But who are you? MR. JON NISTOR: So my name is Jon Nistor. I work for TorIX. THE COURT REPORTER: Sorry. Your name? MR. JON NISTOR: Jon Nistor. Who was speaking there? It's spread out. So I do a lot of work at TorIX, which is The Toronto Internet Exchange for anybody who

Internet, of our Internet. Like -MR. ROBERT TURNPENNY: You're not using it, no. SPEAKER: Yeah. MR. JON NISTOR: Okay. SPEAKER: We're not using it, apparently. MR. JON NISTOR: Right. SPEAKER: Okay. So I always have five bars. It's not a problem. Me accessing it is not a problem. My room -MR. JON NISTOR: Okay. First problem. Five bars doesn't mean shit. SPEAKER: Well, yeah. I know, but -(laughter) Okay. You said that, like, dead spots are the issue. MR. JON NISTOR: Dead spots are part of the issue, but having five bars-SPEAKER: Okay. MR. JON NISTOR: --doesn't necessarily mean you get your wireless. SPEAKER: Just -- I know. Let me get through this question. MR. JON NISTOR: Okay. SPEAKER: If my actual amount of

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available use, like, I say I... I can use YouTube at one moment and I can't five minutes later. Is that a problem...? Just, I don't understand why that is, like why it -- the delivery issue -MR. JON NISTOR: So there can be a multitude of problems. I mean, look at your cell phone, for example, right. You may have five bars on your cell; you may have three bars, but you're not actually getting phone call through. You can hear the tower off your device. Same thing with your laptop. But when your laptop speaks back, it's not outputting the power to get to that AP. Again, you are going to have to get through all these walls and metal piping and everything like that. In the situation that you're in where maybe it works one minute and maybe another, there are a couple of factors in the way. Who knows? Somebody could have turned on a - and this is sound a little weird, but a cordless phone that could be bleeding a ridiculous amount of RF, causing interference at that time. There was a condo that I lived in a couple of years ago where we actually had Industry
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is a problem with our spot; that, like, someone just has a phone that supposedly drains my Internet or -MR. JON NISTOR: Into that type of machinery? Probably not. SPEAKER: Okay. MR. JON NISTOR: Yeah. MR. ROBERT TURNPENNY: Can I ask, can I ask a question? Can we get your room-SPEAKER: Matt -SPEAKER: Oh. 43. MR. ROBERT TURNPENNY: --and we can see -SPEAKER: 4D. SPEAKER: 4D. MR. ROBERT TURNPENNY: 4D? SPEAKER: Yeah. MR. JON NISTOR: So just to make this simple, I'm going to start on this side and work that way because I don't know anybody. The lady...? SPEAKER: Oh. I was just wondering, are we paying the same amount that we would have paid? Like, are we paying more than the plan actually costs?
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Canada show up because somebody had purchased a phone in the U.K., brought it back over here because it was a fancy phone, used it and was actually causing blackouts for emergency services, and that's at the point that Industry Canada gets involved. So there's a lot of bleeding that happens for RF. That's a huge problem. At the end of the day, this building has an AP number problem, just because of the structure of this building. SPEAKER: So would interference come from -- like, we have one router hooked to the roof, basically, for our unit, right. Is -MR. JON NISTOR: Sorry? Like one...? SPEAKER: Well, there's, like, one hub. Like, you know, on the roof, they wired into the access points. MR. JON NISTOR: Oh. Point-to-point wireless. SPEAKER: Yeah. MR. JON NISTOR: Right. SPEAKER: On the, on the ceiling, yeah. MR. JON NISTOR: Right. Yeah. SPEAKER: So would that be, then, there

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MR. JON NISTOR: I have no clue. I don't deal with cash. SPEAKER: Well, can I ask -MR. PETER ALLEN: No. It... You are paying the same amount, yeah. SPEAKER: Sorry. I didn't hear the answer. MS. LISA GILLANDERS: You're paying the same amount. MR. PETER ALLEN: The same amount. There's no difference from what was proposed. SPEAKER: But did the contract cost the same? MR. JON NISTOR: No, no. The Introtel contract was more expensive than the Allstream contract, but it's still within our budget that we put together. SPEAKER: What? SPEAKER: Are we going to have a price increase if -SPEAKER: Point of increase, point of interest, point of interest. MR. PETER ALLEN: No. Sorry. SPEAKER: Let her finish. MR. PETER ALLEN: Sorry. So, no. I

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mean, there will be no change in the cost to you. The only time that there would be a change in the cost to you is if we had to have way more bandwidth to, to support the members. SPEAKER: Point of interest. MR. PAUL TIRIMACCO: Point of interest. MR. PETER ALLEN: Okay. MR. PAUL TIRIMACCO: Just so you know, the general manager claimed, to me, that he had to find an alternative solution because he had to find one that was cheaper-MR. PETER ALLEN: I don't think that's -MR. PAUL TIRIMACCO: --than the Allstream solution. MR. PETER ALLEN: I don't believe -that has never been cheaper, so I would never have said that. MR. PAUL TIRIMACCO: As a matter of fact, those are the words you said to me in your office on March 29th. You said, 'Paul, I have to find a competitive alternative solution.' I asked you why and you said-SPEAKER: Give him the mic. MR. PAUL TIRIMACCO: --'I have to, I
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MR. PAUL TIRIMACCO: I will definitely get that gentleman to address your question, Scott. I just want to make a point of interest known to the membership. SPEAKER: Information. MR. PAUL TIRIMACCO: A point of, point of information known to the membership. With the three proposals that were brought forward by myself, they all included fibre and they all included toll-free tech support. So the general manager's offer, be it cheaper or the same or whatever, does not meet those requirements that a quorum of the membership voted on at the AGM. So, so with all due respect, this amounts to a bait-and-switch. Do you know what a bait-and-switch is? SPEAKER: Yes. MR. PAUL TIRIMACCO: Yes, okay. So, you know, there are some things that you've got to put into context, right. Why weren't you told? I think a few of you were blurting this out over here. 'Why weren't we told that they were going to change the terms of the deal?' And that's very important for you guys to consider, right. ---(Interruption caused by security
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have to find something is that's cheaper.' SPEAKER: Repeat all that, Paul. ---(Mr. Tirimacco takes the microphone.) MR. PAUL TIRIMACCO: Let's just go over this one more time. SPEAKER: I think the pertinent question is, if there was fibre, notwithstanding anyone's issues, whatever -- and whatever the problems might be - concrete and metal meshing and all that - the pertinent question, I believe to be - and I want opinions from Allstream, as well; not just this gentleman whom I still don't know who he actually represents. (Laughter) I'm not trying to be facetious. I'm just saying that I think the real question is multiple opinions here - does fibre coming to the building, we've heard one side say that would not alleviate the problems. Now I want to hear from Allstream. If a fibre, direct fibre line came from outside and came to our building, would that make a difference? And I want -MR. PAUL TIRIMACCO: I'll -SPEAKER: -- professional opinion.

guard's radio.) MR. PAUL TIRIMACCO: Yes? SPEAKER: Yeah. I was just wondering, why is it -- like, I remember watching the video for this; that they checked the numbers three times, the figures three times for it. Why is it afterwards, that it was recognized to be a problem? SPEAKER: Exactly. MR. PAUL TIRIMACCO: Yeah. That's, that is a very good question. SPEAKER: Paul, yeah. Why would we go forward with something before knowing what the possible...? If you've been in business for so long, wouldn't you check the situation out to, to know what the potential issues might be before implementing a $300,000 thing that you said you invested in? (Applause) Why wouldn't you test something, so you knew what you were dealing with? (Applause) MR. PAUL TIRIMACCO: And we should also -- that's a very great point. That's a great point. I don't think this is... You know, it's not disclosed in the contract that, another number here it's looking at.

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Introtel has provided the phone service in your rooms for, it's got to be going on 15 years, right. So that's, that's their primary business. That's their primary business. MR. ROBERT TURNPENNY: Really, your point you make is so valid and I can't, I can't, I can't justify, I can't say why it wasn't done. But at the end of the day, I'm dealing with what I have to deal with and that is to solve it. SPEAKER: So maybe we should -SPEAKER: Point of information. SPEAKER: Can we please hear the gentleman -MR. ROBERT TURNPENNY: One, one person at a time. Go ahead. SPEAKER: Point of information. MR. ROBERT TURNPENNY: No. This young lady wasn't finished. SPEAKER: Well, it's okay. No. MR. ROBERT TURNPENNY: Okay. Go ahead. SPEAKER: Go ahead. SPEAKER: Can we hear what the Allstream representative-SPEAKER: Yes. SPEAKER: --had to offer?
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MR. CHARLIE OSBORNE: And you can show me -MR. PAUL TIRIMACCO: I was at all Board meetings. You rejected two proposals and you accepted one-MR. CHARLIE OSBORNE: No. MR. PAUL TIRIMACCO: --as the proposal to move forward with. MR. CHARLIE OSBORNE: You can show me the motion, then. MS. CAROLINE ROY: I second Charlie. SPEAKER: You show us the motion. MR. CHARLIE OSBORNE: Yeah. Sorry. Caroline, you were on the Board on the time, as well, right? MS. CAROLINE ROY: Yeah. I second Charlie. MR. CHARLIE OSBORNE: Do you remember us hearing three proposals and choosing one to go forward with? MS. CAROLINE ROY: No. MR. CHARLIE OSBORNE: This... You know -MR. PAUL TIRIMACCO: Well, maybe we'll just have to get that released. But they certainly
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MR. ROBERT TURNPENNY: Absolutely. SPEAKER: Ow. (Laughter) MR. PAUL TIRIMACCO: I'm going to hand the mic to Dave Burtnik from Allstream. He was instrumental putting together the information that I brought forward. Again, there were three proposals. Their proposal was deemed the best by the Board of Directors and the general manager had checked the figures multiple times, three times before the AGM. I asked the general manager, you know, 'Let's please be sure I won't go before the membership and get you guys excited, umm, to, to vote on this.' MR. CHARLIE OSBORNE: Sorry. Another, just a point of information, guys. The Board never voted on three proposals and chose Paul's as the best one. This is..., completely-MR. PAUL TIRIMACCO: I really don't -MR. CHARLIE OSBORNE: --did not happen remember that. MR. PAUL TIRIMACCO: I really don't remember that. MR. CHARLIE OSBORNE: I -MR. PAUL TIRIMACCO: You rejected two proposals. I was at all the Board meetings.

rejected two proposals. MR. CHARLIE OSBORNE: I certainly remember Paul, Paul coming with ideas. There was never proposals, hard proposals given with numbers and, and -MR. PAUL TIRIMACCO: What? MR. CHARLIE OSBORNE: -- facts. This is... Sorry. MR. EUGENE LOVELOCK: Can we hear from the Allstream representative, please? MR. PAUL TIRIMACCO: Yeah. I just... A point of information. SPEAKER: So who made the decision, then? MR. CHARLIE OSBORNE: See, this was, it was, it was made the decision to bring forward to the AGM in general sense. SPEAKER: What happened -SPEAKER: Exactly. That's what we're going to find out. SPEAKER: What's the point -MR. EUGENE LOVELOCK: Excuse me for a second. I would just like to ask a quick question of the Introtel representative. MR. ROBERT TURNPENNY: Yes.

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MR. EUGENE LOVELOCK: You either know or you don't. That's fine. Can you tell me why, that Introtel didn't quote 300 Megabits per second? They quoted 100 and 200 Megabits per second. In different versions, they quoted it dedicated and burstable, both. But do you know why they didn't quote 300 Megabits per second? MR. ROBERT TURNPENNY: Well, I'm going to tell you straight up, I was not involved with the quoting process, okay. SPEAKER: Why are you here? SPEAKER: Then why are you here? MR. ROBERT TURNPENNY: I thought -- I'm not blind to it; just not directly involved. It's not my responsibility, but I am aware of it. But at the end of the day, what we're sitting with, it's not the pipe coming -SPEAKER: Pass him the mic, Eugene. MR. ROBERT TURNPENNY: It's not the pipe coming into the building-SPEAKER: Pass him the mic. MR. ROBERT TURNPENNY: --that's the problem. MR. EUGENE LOVELOCK: No. And I accept
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gaming, who's Skype-ing, who's doing whatever, right. You could throw a dart at a wall and pick a random number, start there. But to crank up the bandwidth is five minutes of somebody's work; not even. So whether or not it's 100 Meg or 300 Meg or a Gig, you can see, it doesn't matter. You can always change that number. SPEAKER: Point of order. SPEAKER: Yeah. SPEAKER: Can we go with the -- have Dave Burtnik here present his -SPEAKER: Yeah, yeah. I just wanted to throw that in. SPEAKER: Thank you. SPEAKER: Can I just clarify something? MR. DAVE BURTNIK: Sure. SPEAKER: Are you the gentleman, then, who we originally voted to do this Internet service at the AGM? MR. PAUL TIRIMACCO: This was the proposal under which I was... Okay. So Allstream's proposal was the proposal that we were moving forward with. SPEAKER: Mic. MR. PAUL TIRIMACCO: Allstream's
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that. I'm not saying that it is the pipe coming into the building. MR. ROBERT TURNPENNY: But -- well, I'll be straight up with you, also, as I have been with Peter. I'm actually surprised that you're not ex--, not hitting the roof at 200 Megabits all the time. It was a surprise. I had... I had, I had a meeting with Peter, saying I was concerned until I was able to get the appropriate hourly charts showing bandwidth usage. And I told him I was surprised because when I found out that there are 700 students, as many as four and five devices per student, my concern is not that 300 was the right number; that it might have to go as much as 1 Gigabit. Your usage here is astronomical, but ----(Multiple speakers interject.) MR. JON NISTOR: One quick comment. Because this building never had wireless - and again, I don't carry phones here cause... (Inaudible) But doesn't really matter because when you first put in wireless, you have no idea how much usage you're going to have, right. You don't know how many laptops are going to be connected, how many i-Phones are connected, who's doing online

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proposal was the proposal that we were, you know, we -- okay. Let's be a hundred per cent accurate. The Motion did not read "Allstream". The motion did read... In fact, this is not the motion either, okay. CHAIR KEVIN BAILEY: That's the AGM motion. MR. PAUL TIRIMACCO: That's doctored, okay. (Laughter) It says here: To pursue a high-speed phone Internet solution to be implemented before September 1st, 2012 move-in at a cost of $17 or better per month. This amount will be made part of the housing charge for the multi-units. Access will be optional for "A", "B" and "K" units at the same rate. And I remember something a little different, okay. It said to pursue a high-speed wireless Internet solution at a cost of no more than $17 per multi-unit per -- per multi-unit unit member per month. So there was no phone Internet in there and the other line is extraneous, but
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nonetheless... And definitely, okay, definitely there's Board Members or former Board Members here that can attest to the fact that they were at meetings where I did present, and I would ask them to come forward if they are here,-MR. CHARLIE OSBORNE: Sure. MR. PAUL TIRIMACCO: --where I did present numbers. All three proposals had numbers. They knew the monthly cost on a lease. Like, you're denying that I brought forward numbers? MR. CHARLIE OSBORNE: No, I'm not denying. Maybe you want to let me... MR. PAUL TIRIMACCO: Yeah. ---(Multiple speakers interject.) MR. CHARLIE OSBORNE: Oh. Yeah. Sorry. So Paul is telling the truth. He did come to the Board meeting. He gave us a lot of ideas and, and proposals that we could consider moving forward with. MR. PAUL TIRIMACCO: And you never saw numbers? MR. CHARLIE OSBORNE: He wasn't, he wasn't actually asking for us to approve an individual proposal because the idea itself wasn't approved. It has to be kind of voted to be moved
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MR. PAUL TIRIMACCO: Both, both can't be true. Which one is true? MR. CHARLIE OSBORNE: Sorry, guys. Yeah. Maybe it's, like, semantics here. Okay. So Paul didn't actually give us, like, proposals ready for the Board to sign or for the Board to pass a motion to say, 'We're going to move forward with Proposal Number 1.' He brought ideas from different companies; sure, of course. And we did, and we did see numbers and, and those numbers were actually not really feasible. They were based on all "A", "B" and "K" units paying money. SPEAKER: If you're talking about numbers, show the numbers. SPEAKER: Point of order. SPEAKER: Yeah. And who voted to have this system? Did we vote to have this system and did we see what the numbers were going to be and what -MR. CHARLIE OSBORNE: See, we voted to have a high-speed Internet solution. That's what we voted for. SPEAKER: Excuse me. ---(Multiple speakers interject.)
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forward with at the AGM. So he did bring proposals and some of them looked better than others, for sure. One thing -SPEAKER: Point of -SPEAKER: Did he give you numbers? MR. CHARLIE OSBORNE: One thing about those proposals; the numbers that they included was actually -SPEAKER: So they included numbers. MR. CHARLIE OSBORNE: Sorry. Guys. The numbers that they included cost-wise was including the "A", "B" and "K" units paying into them, as well. So it wasn't only with the multi-unit rent, and there were some other kind of funny things with the numbers, as well. SPEAKER: So they ----(Multiple speakers interject.) MR. CHARLIE OSBORNE: Sorry? SPEAKER: You told us just ten minutes ago that you had not, not have received any proposals. MR. CHARLIE OSBORNE: No, no, no. We received reports. SPEAKER: Yeah. (Applause)

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SPEAKER: We voted on the details presented. SPEAKER: We voted on the details presented. MR. PAUL TIRIMACCO: This contract is a bait-and-switch. SPEAKER: Can we hear from Allstream? SPEAKER: Point of order. SPEAKER: Thank you. SPEAKER: Isn't the point of this meeting to resolve the issue? The issue here is simple. We get our money back and they fix the fucking Internet problem. That's all they have to do. SPEAKER: Right. We get our money back because we haven't had the Internet that we were promised. SPEAKER: Exactly. MR. ROBERT TURNPENNY: Thank you. SPEAKER: Then we just don't pay the Internet. MR. PETER ALLEN: Exactly. SPEAKER: Why are we nit-picking about shit that's already happened? It's happened. Now we've got to fix it. Let's get our fucking money

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back and then move on with it. MR. PETER ALLEN: Well said. Yeah. SPEAKER: All this is doing is dragging it out. SPEAKER: Language. MR. ROBERT TURNPENNY: Thank you very much. That's what my job is. That why I'm here. SPEAKER: Exams are coming. SPEAKER: Question. SPEAKER: I have -MR. PAUL TIRIMACCO: Point of order. Point of order, guys. Point of order. I'm really sorry that this is dragging on and-MR. PETER ALLEN: Make the motion, make the motion. MR. PAUL TIRIMACCO: --we will table the motion for a second. I want to award every--, a motion on the floor to award everyone here who has attended thus far their hours for the month. ---(Multiple speakers interject with applause and cheering.) MR. PAUL TIRIMACCO: And can we vote? Every... Show of all in favour; show of hands. SPEAKER: Yeah.
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our money back and then the people who actually inputted the system work on it to resolve it. In the meantime, we can use our money that we got back to get better Internet ourselves. SPEAKER: Second. SPEAKER: There you go. ---(Multiple speakers interject.) SPEAKER: I would have gone with Rogers. SPEAKER: Point of order. Can we hear from the Allstream representative? MR. PETER ALLEN: No. There's a motion on the floor. CHAIR KEVIN BAILEY: So, guys -SPEAKER: But that's more than one motion. CHAIR KEVIN BAILEY: Hold on a second, guys. We have a motion on the floor. Sorry. What is your name? SPEAKER: Sarah. CHAIR KEVIN BAILEY: Sarah...? SPEAKER: Do you need a last name? CHAIR KEVIN BAILEY: Please. SPEAKER: Fullick (ph). CHAIR KEVIN BAILEY: Thank you. Can
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---(Hands raised; applause and cheering.) MR. PAUL TIRIMACCO: Okay. SPEAKER: I make a motion that we get our frigging money back -MR. PAUL TIRIMACCO: Now, I realize a number of you have a bunch of questions. SPEAKER: All opposed? MR. PAUL TIRIMACCO: All opposed? All opposed? SPEAKER: To what? MR. PAUL TIRIMACCO: To getting their hours. SPEAKER: Motion passed. (Laughter) SPEAKER: Hold on, hold on. What about the people that didn't know that it was the hour; that they could get their hours? They would have came. That's bullshit. SPEAKER: Aw. ---(Multiple speakers interject.) SPEAKER: It wasn't advertised. SPEAKER: Next point of order, please. CHAIR KEVIN BAILEY: Okay, guys. Hold on a second. SPEAKER: I make a motion that we get

you say your motion again? SPEAKER: I motion that we get our money back, the people who inputted the system work to fix and, in the meantime, we can get our own bloody Internet from someplace else. SPEAKER: No. MR. PETER ALLEN: And it was seconded. SPEAKER: Didn't we discuss this before? Can we hear -CHAIR KEVIN BAILEY: Do I have a seconder? SPEAKER: Second. CHAIR KEVIN BAILEY: Can I get your name, for the seconder? SPEAKER: We should probably hear from the Allstream guy before we do this. CHAIR KEVIN BAILEY: Seconder? SPEAKER: Yeah. CHAIR KEVIN BAILEY: We will have discussion. We will have discussion. We won't just, we won't just vote on it. We'll have discussion. SPEAKER: Can I clarify something, please? So within -- if we enact Sarah's motion, are we going to lose the Internet that we currently

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have until you guys fix whatever problem you can decide on? How is this going to work? Are we going to get our money back for the past four months? CHAIR KEVIN BAILEY: Again, guys... SPEAKER: We are all going to vote on something that we don't understand. MS. SARAH FULLICK (ph): Point of clarification. SPEAKER: Quiet, please. CHAIR KEVIN BAILEY: Hold on, guys. We have a point of clarification from Sarah. MS. SARAH FULLICK: Okay. In terms of the motion, there are really a number of separate instances. We get our money back for the months that you have paid for; you no longer have to pay for Internet until it's -SPEAKER: Can't hear you. MS. SARAH FULLICK: First motion: You get your money back for any Internet that you have already paid for. Second motion: You don't... You no longer have to pay for Internet until it is actually fixed and up to the satisfactory standards that we want.
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---(Multiple speakers interject.) SPEAKER: Yes. We want to hear from them. ---(Multiple speakers interject.) MR. PAUL TIRIMACCO: Okay. Guys, guys. A point of information. I have a question for Mr. Turnpenny of Introtel. If... Okay. Have you been paid on this cash purchase, the deposit? MR. PETER ALLEN: Yes, they have. SPEAKER: As I say, that's a question you might ask Peter. MR. PAUL TIRIMACCO: Okay. So they've been paid 155,000... MR. PETER ALLEN: And 93,000. MR. PAUL TIRIMACCO: ...and 93,000 here, due upon staging, delivery of equipment. Okay. So just keep in mind that over two hundred, you know, thirty thou--, yeah, what is that? SPEAKER: Two-forty -MR. PAUL TIRIMACCO: Two hundred and forty, $240,000 has already been signed away. And again, I do agree that nothing was, no company was voted on at the AGM. I'm not going to falsify
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SPEAKER: Yeah. SPEAKER: Yeah. MS. SARAH FULLICK: Third: The people who instigated this system work to fix it. Fourth: If you want, go get your own bloody Internet until such a time as it's actually fixed. SPEAKER: Can I ask a question? Does this mean that we're locked into the card Internet provider; we can't pursue other options with other providers? SPEAKER: No. I have my own Internet. I don't use the building's Internet. SPEAKER: Will you please speak up? SPEAKER: Then why are you motioning for everybody else? SPEAKER: Because this is taking too damn long. SPEAKER: Then leave. ---(Multiple speakers interject.) CHAIR KEVIN BAILEY: So we have a motion and now we are going to discuss this motion. SPEAKER: But it's premature to make a decision before hearing from the other company. SPEAKER: Yes.

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that; however, certain facts, certain items, certain details, like I said, the toll-free tech support. And you have to wonder why they can't offer us toll-free tech support. You guys deserve that. SPEAKER: We're paying more. MR. PAUL TIRIMACCO: And -- sorry? SPEAKER: We're paying more -MR. PAUL TIRIMACCO: And the 300 Megabits per second on fibre; I mean, don't forget the fact that this, to me - you make up your own minds - is a bait-and-switch. They could have come to us, yeah, and, and let us know about this. So I'm going to pass the mic to David Burtnik finally-SPEAKER: Thank you. MR. PAUL TIRIMACCO: --and, okay, from Allstream. SPEAKER: Yes. Let's hear -SPEAKER: What about the motion? SPEAKER: No. SPEAKER: Let's hear from him. ---(Multiple speakers interject.) SPEAKER: Point of order. SPEAKER: I want to hear him.

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SPEAKER: I want to listen to him first. SPEAKER: Point of order. We've asked for David to speak before the motion was brought. MR. DAVID BURTNIK: Hello. I must admit, I've never been in a situation like this before. (Laughter) And I've also never been on the reverse. I've never been in a situation like this before, having to defend why something that I've sold and kind of installed didn't work to a bunch of people like this, so -- (Applause) So forgive me if I'm not -- I may not be the most comfortable in this kind of situation because it's, it's new to me. First of all, the... Several questions have been thrown out; one about, let's say, the bandwidth, the pipe to the building. It's possible that, you know, that the usage is whatever they say it is. Bottom line is, though, that if people aren't getting on, if half of the building isn't getting on, well, then obviously if 80 per cent of the bandwidth is used up, if 100 per cent of the building does get on when they want to get on, there won't be enough
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THE COURT REPORTER: Can't hear. ---(Microphone provided to Mr. Burtnik.) MR. DAVE BURTNIK: Yeah. Now, I have with me tonight who I would consider an expert in the wireless industry. His name is Michael Brunet. And I work for Allstream, but seeing the scope of your building and what would be involved, I said, 'No. I'm bringing in a partner who I've done, dealt with on a number of occasions, someone who is awesome with wireless, knows what he's doing.' And I brought him in because he knows wireless more than I -- he knows wireless more than I do, and they will do, they would do a great job. So I'm partnering with him. So the solution that we were talking to Neill-Wycik about is actually a small fraction of what I would have, you know, an involvement of. I'm more of a coach of the, of the solution being brought to the table by Allstream because there's -- really, there's three or four elements, right. There's the wireless access points and the system that's, that's allowing you to access the Internet. Then there's the pipe to the building which would be provided by Allstream,
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bandwidth; correct. That's just a thought. So if, if 160 is okay for whatever number of people, if there's 400 people getting on, if the rest of them try and get on, probably 200 isn't going to be enough. That was one question I think somebody had earlier about, 'Is that enough bandwidth?' SPEAKER: Will fibre make a difference? That's the main question. MR. DAVID BURTNIK: Fibre is the way that people would go, I think, if they had their choice. Allstream, as a company, that's our bread-and-butter right now is installing fibre to buildings and building out our fibre optic network. We are the largest company in Canada with fibre. We have fibre from coast to coast. But that doesn't really concern you. You're interested in accessing just the Internet here in Toronto, so fibre is the way to go, I would say. I mean, that's something where you can turn it on and you don't have to worry about, you know, access or anything. SPEAKER: Clarification. And that is exactly what we -- (Inaudible)

which we would deliver by fibre. Then there's the 24-by-7 support line that you need to have to call to get on with your Xbox or hook up with your phone or whatever the case may be, right. So, so I'm kind of like a coach bringing all the pieces of the puzzle together to deliver you an ultimately solution. And the biggest piece, as far as the access points goes, is actually delivered by our partner, and Michael Brunet is here and he has got a few things to say about access points and wireless and why the solution that we brought to the table, we think will work better. MR. MICHAEL BRUNET: The problem you're having is, is 100 per cent normal for what we could predict before this was even undertook was going to take place. I mentioned this quite a few times in all the presentations that we do. You're experiencing what's called "contention loss". If you understand a little bit about wireless and Wi-Fi, you have multiple devices trying to access, at the same time, one, two, three or multiple access points, okay. And unfortunately, even companies as good as Cisco are - and as some of you know, Cisco is a huge company.

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We sold a lot of Cisco access points in the beginning. We've been doing wireless for over 20 years. And unfortunately, they didn't understand contention loss. And "contention loss" is, as soon as you get more than three or four devices at the same time talking to one access point, you have what's called the available amount of bandwidth from that access point. And as soon as you get over or close to that number -- and I'm talking three or four. You have a lot more than three or four if you divide the amount of people in this building by how many access points that was proposed, so you're going to run into contention loss. You're not even getting near the pipe yet, okay. So you're just trying to get onto your network. One of the things that Allstream was providing as part of the quote was a new network with new data cabling, so that the access points had a strong network to the building network first, before you can even get to the Internet. Forget the Internet. We've got to get to the network first, okay. You're experiencing -that's why you can connect sometimes to YouTube and
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for five minutes and then someone else comes on and then it just drops off, okay. Contention loss happens for two reasons. One, you have multiple devices to one AP. And the protocol, if you understand a little bit of wireless, the IEEE, the Institute of Electronics, Electrical Engineers, they devised the protocol of Wi-Fi and it's a, it wasn't designed for this size of a network, okay, so the manufacturers had to come up with better solutions to make it work. What happens, too, is you have channels and frequencies in wireless, so we only have so many channels we can use. And this protocol with Wi-Fi with 2.4 Gigahertz, and there's also a 5.8 Gigahertz band; those are two band frequencies. We only have three channels. So if you only have three channels with this many APs, you're going to have channel conflict. We eliminate that with single channel. So the access point that we deliver, that we've found that works in this, we eliminate the contention loss for devices and we've eliminated the contention loss for the channels. So it's important to understand, it's
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five minutes later, you can't get onto YouTube because all of a sudden, three or four devices got onto that access point. Boom, boom, boom and you're knocked off, okay. We have seen this. We know this. It exists and unfortunately, even large manufacturers, as good as I love Cisco for their network switches and I'll recommend them 'til the cows come home, but I can't use and I will not sell their access points anymore because they have the same contention loss issues. We found an access point that solves it. It's a single-channel type of device and it has videos and, you know, there's videos available to show you that 500 devices in a 500 square-foot room all can use the Internet, all -- can use wireless. Forget the Internet. Internet is just a network place you're going to, okay. It could be a server here on the building. It could be somewhere on Front Street. It doesn't matter. You've got to first get onto your network for your device to connect, okay. So when you understand that, you're not even getting to the device. And it could be good

not your pipe. Your pipe is getting to 170. You should be accessing a lot more, but it has to do with what device is going to solve your access, okay. And our company, we're -- if you can look us up on the Internet, you know, we provide good connections. If you want a good connection, you need juice in the air, so we connect with air and we, the company called AirJuice. And we have lots of schools and colleges and hotels that have tons of people. And we did a conference room back, you know, a few years ago and this is where we learned, you know, with 2- or 300 people in the same room, accessing the same access at once without a problem. You have a question in the back? SPEAKER: Yeah. It's more for the general interest. I just want to know, what would be the price difference? Like, what's the...? Tell us what the price difference was between installing Allstar (sic) and installing, uh -SPEAKER: Allstream. SPEAKER: Allstream, sorry, Allstream and Introtech (sic). I want to know what the -(Inaudible) MR. DAVE BURTNIK: Okay. Well, maybe

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Allstar's, but that's not our name. (Laughter) Now, pricing is a sensitive issue. Now, it's an awkward situation. You purchased a system from another company for a price that I don't know. I'm not privy to their information. I feel a bit awkward talking to you about the information, about what we could deliver with the other company sitting here. It might be advantageous for him to leave, for me to then talk about that because I don't see the point of, you know, giving him information about how we present. So -SPEAKER: Motion to ask the Introtel representative to leave the room. SPEAKER: Oh. ---(Multiple speakers interject.) MR. DAVE BURTNIK: Just, just 'til I finish, you know, numbers. Would that make sense? SPEAKER: Wasn't -- weren't you here when he was telling his price? MR. DAVE BURTNIK: Pardon me? SPEAKER: Weren't you here when they were just quoting his price? MR. DAVE BURTNIK: He just asked about the deposit, but -Page 75

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just means the power is getting this from the switch on the same data cable that's transmitting the data. So a data cable has eight conductors in it, four pairs. You only need two to operate data, so there's two spare. One is being used right now for POE, so for DC current. So that has nothing to do with your issues. It's just the device needs power. The access points that we provide are also POE. It makes it a lot less expensive to install the access point because you don't need a plug where every AP is going to be for, every access point. SPEAKER: Thank you for the clarification. MR. MICHAEL BRUNET: You're welcome. MR. DAVE BURTNIK: Yes? SPEAKER: My next question is about this list of rooms that are known to have Internet issues. When was this list made? MR. PETER ALLEN: Three weeks ago. SPEAKER: Three weeks ago where? MR. PETER ALLEN: In the building. They went to every room in the building.
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SPEAKER: Yeah. But the contract's right there. I don't -MR. DAVID BURTNIK: I'm not -- I didn't -- I'm not looking at his contract. If you want to, if you want to give me a copy of his contract, but I'm not... (Laughter) That's not my point. That's not why I drove an hour-and-a-half to be here, you know, on my night off, but -SPEAKER: But if you're here to sell us your Internet,-SPEAKER: Thank you. (Applause) SPEAKER: --then why don't you just speak up? MR. DAVE BURTNIK: Yes? SPEAKER: Could you pass the mic to the other gentleman beside you? MR. DAVE BURTNIK: Sure. SPEAKER: I've got a question about access points. The system we have here appears to be powered over Internet. Would an actual powered system be more efficient or solve the problem? MR. MICHAEL BRUNET: Power over the Internet is just referring to the actual device access point needs electrical power to turn itself on. So we devised another protocol, POE, and that

SPEAKER: Okay. I wasn't sure if some people signed up on this list or not. MR. PETER ALLEN: No, no, no. They went to every single room in the building. SPEAKER: Okay. Thank you. SPEAKER: Point of order. Let's continue. SPEAKER: Oh, yeah. So is, is -- are you leaving? MR. ROBERT TURNPENNY: You know, I've -SPEAKER: Let's vote on it. MR. ROBERT TURNPENNY: I've seen their prices every day for years. There's no surprises. I'll cover my ears if you are concerned. SPEAKER: Well, there's, there's a motion -SPEAKER: Motion for ----(Multiple speakers interject.) SPEAKER: There's a motion on the floor. CHAIR KEVIN BAILEY: Sorry. Who moved it? SPEAKER: Just a question. CHAIR KEVIN BAILEY: One second, one

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second. Hold on. I've got a question. Yeah? SPEAKER: I'm just saying, like usually you have a contract between two parties. The other party doesn't deliver, then wouldn't they be responsible for, like, we have to cancel the contract or something, or they have to pay you back? The most important question is, why were they paid before they actually delivered what they promised? Like, why would you pay them 250,000 before they actually delivered what they promised? SPEAKER: Yeah. (Applause) SPEAKER: And why are they given so much time to fix this thing? You know, when you talk to Rogers and you're like, 'Oh, my Internet is not working,' next day you have a person in your room or whatever, fixing your stuff. I understand it's a big problem, but, I mean, come on. MR. CHARLIE OSBORNE: I guess maybe you can help me out here a bit, too. But really, I guess what we would have gotten with that Allstream contract that was, everyone was kind of talking
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MR. CHARLIE OSBORNE: No, no. We haven't -- this is a deposit we're talking about, right. We are not talking about paying the whole contract up front. SPEAKER: But it's not working. Why -MR. CHARLIE OSBORNE: Yeah, exactly. SPEAKER: Why are you paying them? MR. CHARLIE OSBORNE: And this is the thing. Because that's the term of our contract. SPEAKER: And why were they given so much time? MR. CHARLIE OSBORNE: And they're going to get it working for us. This is -SPEAKER: It's been four months. MR. CHARLIE OSBORNE: This is the perfect solution; otherwise, you would say, 'The contract's over. That's it. They're gone. We have the access points. We got the equipment. That's it. Deal with it.' SPEAKER: No. They can tell you that. I mean, they're useless anyways. MR. CHARLIE OSBORNE: No. Well, that's it. Like, you know... MR. ROBERT TURNPENNY: I understand what you're saying and why you're saying it. And
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about in the beginning was where we were actually just paying for the physical equipment, for the access points that you see already up, and then on top of that, a monthly service fee. So that was my understanding, when that contract was brought to the Board, when that proposal was brought to the Board, that, you know, that was what we would be paying for. It was the actual just physical access points in the building. So once they're here, they've delivered on their contract and that's it. My understanding from the Board was, the difference with the Introtel contract was we were actually paying for, like, a level of, of service. So if the level of service, like you guys are saying, is poor, then it's their responsibility to bring it up to is to what is acceptable. SPEAKER: So this -MR. CHARLIE OSBORNE: Now, and this is why this is a perfect, you know, thing, right, because, okay, so we have problems. SPEAKER: Actually -- why would you pay somebody to deliver something to you and like, 'Okay. Here. Here you go. Here's your money and goodbye.'

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if I was in your position,-SPEAKER: Yeah. MR. ROBERT TURNPENNY: --I would be saying the same thing. All right. I'm not happy with where we sit. He may have driven an hour-and-a-half. I have a two-and-a-half hour drive -SPEAKER: Boo. ---(Multiple speakers interject.) SPEAKER: Am I supposed to be, to feel sympathy for you, to be -MR. ROBERT TURNPENNY: No. I'm not, I'm not asking for sympathy. The thing is, I can't change history and there's nobody in this room that can change history. We can continue to go around and around and around. The only thing I can do-SPEAKER: Uh-huh? MR. ROBERT TURNPENNY: --is I can give you what you thought you bought, and you're entitled to that. ---(Multiple speakers interject.) SPEAKER: Give me a date, give me a, 'By a week, I'm going to give you this.' MR. ROBERT TURNPENNY: Okay. If you

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can give me until middle of next week, first of all, I have to have the product, all right. So we have ordered product, all right, and we're in the process -- sorry. SPEAKER: Sorry. No. Just when you're done, I just want to table a motion to listen to the representatives-SPEAKER: Can you speak up? SPEAKER: --of, umm, is it Allstream-MR. PETER ALLEN: Allstream. SPEAKER: --without interrupting them and not tabling any more motions because I really want to hear what they have to say. SPEAKER: I'll second that. SPEAKER: I second it. ---(Multiple speakers interject.) CHAIR KEVIN BAILEY: How about if we just let these guys finish their presentation. No more questions, no asking questions 'til they ask for questions. Sound good? (Applause) SPEAKER: Need a wireless mic. (Laughter) MR. DAVE BURTNIK: Hello, again. Just a little bit about... As I mentioned, I'm... My name is Dave Burtnik. I'm from Allstream.
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MR. DAVE BURTNIK: Probably, right. There you go. There's a good example or a good analogy of why the solution, well engineered, the right technology can deliver more with less. As Michael Brunet, he got maybe a little too technical for you. Apologize for that. He's not apologizing, but I will apologize. (Laughter) He mentioned a video. There's a video that we brought in during one of our presentations that shows, is it 500 devices? MR. MICHAEL BRUNET: In 500 square feet. MR. DAVE BURTNIK: There's 500 devices in 500 square feet, so I don't know. Maybe that's about the size of this piece here. SPEAKER: How much concrete's in the room? MR. DAVE BURTNIK: Sorry. SPEAKER: How much what? SPEAKER: ...concrete's in the room? MR. DAVE BURTNIK: Yeah. The point is that it's a matter of accessing an access point, so if you can see the access point. In your situation, you can see the
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Allstream is a -SPEAKER: Guys. SPEAKER: Shh. MR. DAVE BURTNIK: We are a national provider/carrier. Our parent company is Manitoba Telephone, so we're like the Bell Canada in Manitoba, so we are a large company. We have been around. This is our second century and, like I say, when we were brought into this to look at this as a solution, they called us in to look at the Wi-Fi access or Internet access which we were proposing and I saw this was a great opportunity to bring in AirJuice because they do deliver a, a unique wireless solution that can actually work for facilities like this; high-density facilities like this. And it's strange that a solution with fewer access points can do the job of something with a lot of access points. It's like, if you had a... Well, let's just stick to the PC world. You know, if you had a Pentium, one Pentium, can you do more with it than a 286 processor? Can you do more than ten 286 processors? SPEAKER: Yes.

access point, but you've got too many people on the access point. Doesn't work too well. So here, we've got an access point with 500 users on it and they're all doing something-SPEAKER: Can you keep it down? SPEAKER: Shh. MR. DAVE BURTNIK: --multiple. Anyway, so the point is that it is technology that works well in this kind of situation. SPEAKER: And do you need fibre for it; yes or no? MR. DAVE BURTNIK: The fibre is -- no, you don't need fibre. SPEAKER: Stop interrupting. MR. DAVE BURTNIK: The fibre is the pipeline to the outside world that allows, you know, the amount of connectivity. SPEAKER: How compatible is -MR. CHARLIE OSBORNE: Sorry. I thought the motion said no questions. I thought we were going to let him finish -SPEAKER: Yes. SPEAKER: We haven't voted on that motion. (Laughter) MR. CHARLIE OSBORNE: To be honest, I

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have tons of questions, as well, so... SPEAKER: We haven't voted on it. SPEAKER: Yes, we did. CHAIR KEVIN BAILEY: I just asked everybody, please, let's just let him finish and he will answer questions afterwards, okay? SPEAKER: Thank you. MR. DAVE BURTNIK: So we had proposed a 300 Meg fibre connection to the building from Allstream. We had proposed 7-by-24 support with an organization that just does 7-by-24 support for Internet access for hotels and university, college residents like yourself. One of their big customers is a residence down in Texas. I think they have 12,000 students in the residence and they service that company. They service that organization. So we feel comfortable that we're bringing experience to the table and knowledge of how to service an organization like yourselves. AirJuice, as we mentioned, has the technology, from a wireless point of view, to deliver a solution that will work here. SPEAKER: Can you guys keep it down, please?
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would go in for free and it's guaranteed to work. So there wouldn't be a question of, you know, 'And have they done this before?' Yes, they've done this before. So anyway, the point is that 100 per cent coverage is guaranteed as part of our proposal. We have a server that we included in the solution. That gives you a lot of other feature functionality in a situation like this; something that we use all the time in hotel deployments, which is similar to this, where people login and logout all the time. It's even worse, actually, than this because people are coming in and going every day, right. So it's built for this kind of environment. And we had other options, increased flexibility options, but... So bottom line was, total installation for the wireless and the server and the access points was around $168,000. And then, at one point, we were told that our price was too high and we had to get our pricing down because we needed to, to get to your budgets. So we were tweaking it a bit. We were still around 168-and-change, but we -- at one
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MR. DAVE BURTNIK: And when it comes to coverage, it wasn't a matter of a question of whether it will work because AirJuice guarantees in the contract 100 per cent coverage for the area specified, meaning the building. At one point during the conversation, there was a question about covering another area in the building, and so we added a couple more access points to cover that area. But the building, as outlined to us, which is everything where everybody lives -MR. MICHAEL BRUNET: It's specific to -MR. DAVE BURTNIK: It's specific to where you are, 100 per cent coverage. MR. MICHAEL BRUNET: The furnace room's not covered, the elevators aren't covered, the outside stairwells aren't covered; those type of things, but it's all very specific. MR. DAVE BURTNIK: So with our solution, with our recommendation, the question was -- if the question came up, 'How come this doesn't work,'-MR. MICHAEL BRUNET: We'd make it work. MR. DAVE BURTNIK: --more access points

point, we were told that we had to drop our access perhaps. Maybe we didn't need 300 Megs. So we also offered the 100 Meg access and the 300 Meg access. Now, these rates for the access are a little cheaper than when we first proposed by about 1,000 or something like that. MR. PAUL TIRIMACCO: Point of information. Who requested you to lower that access because the access was agreed upon prior to the Annual General Meeting, right. Peter, the general manager, knew everything that was -- Peter, the general manager, knew everything that was on the table from Allstream proposal and saw the 300 Megabits per second, so I would like to know, you know, not to make a big deal, but who, who asked you to lower that speed? SPEAKER: I thought no questions. MR. CHARLIE OSBORNE: Yeah, exactly. SPEAKER: I just want -MR. DAVE BURTNIK: Well, you know, I don't think it really matters because the point is that, I'm just saying that there's another option. It's 100 Meg or 300 Meg.
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SPEAKER: Sorry. Which one of you answered Paul's question? MR. CHARLIE OSBORNE: I think, Paul, you're kind of making all these accusations. MR. JON NISTOR: Getting back to my original point, screw the access part. That's a five-minute job by somebody sitting at a desk, to change the number. Take that out of the equation. MR. MICHAEL BRUNET: It costs money to change the amount of bandwidth. MR. JON NISTOR: You're absolutely right, but it's a five-minute job. MR. MICHAEL BRUNET: That's not what he was concerned about. We were told to lower the price and present a better option -MR. JON NISTOR: I -- no. I totally understand what you're saying, but nobody knows how much bandwidth an entire residence would use, right. MR. MICHAEL BRUNET: Well, we do. We have calculations. We know what -SPEAKER: -- speculations. MR. MICHAEL BRUNET: -- we knew, based on your size -SPEAKER: You're smart people. You can
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SPEAKER: You can't answer ----(Multiple speakers interject.) SPEAKER: Peter, if you have more information on the contracts... MR. PETER ALLEN: Yeah. There was a couple of things that came up. One is that with the people moving in and out of the building, we need to be able to enroll and take people off as they move in and out, and I don't recall that you had something to address that because it's a big problem from our point of view. And also, I think when we talked -MR. DAVE BURTNIK: 7-by-24 support. MR. PETER ALLEN: No, no, no. It's nothing to do with the -MR. MICHAEL BRUNET: We're hoping to give you a slide on the, on the screen. "P". Just press "P"... For people that go -- right? MR. PETER ALLEN: Okay. Yeah. So I -THE COURT REPORTER: Sorry. I couldn't hear you. MR. PETER ALLEN: We talked about the whole thing, that we have a bunch of people coming here in September and literally, we need to turn
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figure it out. We're all students here who -- it's a student-run co-op. MR. JON NISTOR: And you know what? SPEAKER: Sorry, sorry. (Laughter) MR. JON NISTOR: If the majority of people are using iPhones as opposed to-SPEAKER: Hello. MR. JON NISTOR: --laptops, your (inaudible) is not going to be as much,-SPEAKER: Point of information. MR. JON NISTOR: --so... SPEAKER: Is there any benefits that we receive from Introtel that we would not have received from Allstream? MR. JON NISTOR: I can't answer that. It's not mine. SPEAKER: Then, then don't pick up the phone. SPEAKER: Don't pick up the mic. (Laughter) SPEAKER: There are not any benefits that we -SPEAKER: Yeah. Really selling your products. SPEAKER: No.

them on or off on the 1st of September. MR. MICHAEL BRUNET: That's not a problem. MR. PETER ALLEN: Well, that's not what we were told originally; that you didn't have a -well, but how would you do it, then? This was, this would -- I think you said you'd have to go with a company, not with software. MR. DAVE BURTNIK: I don't understand the question. MR. PETER ALLEN: Okay. We need -MR. DAVE BURTNIK: You're saying that we didn't -- you're saying we didn't have the ability to have people logon, all at once? MR. PETER ALLEN: No, no, no. That when we turn them over and give them new passwords and everything else, there was no part of the software that would accommodate that and also allow the "A's", "B's" and "K's" to come on or off. And also, with the hotel solution, it wouldn't work with our reservation system. MR. DAVE BURTNIK: No. CHAIR KEVIN BAILEY: Sorry, sorry. You included interfacing costs and everything in

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our system in these numbers? Is that right? MR. DAVE BURTNIK: If you want to pass me the mic, I will tell everybody. Actually, our solution had a PMS interface option, so we could actually interface it to the... You probably don't know this, but you've got a 5-star property management system that works for your hotel guests that come here during the summer while the schools are on break. So we a big player in the hospitality market in Canada and we, we probably have about 25 per cent of the national hotel market, so no one does more hotels than Allstream across Canada or Southern Ontario, especially, so we know the hospitality industry very well, and we explained all that to the people here when we talked about that. So we would be very well positioned to interface to the property management system as they're saying. And we did have an option that we could add, but they said to take that out; that they didn't need it. MR. CHARLIE OSBORNE: And, sorry, what was the cost because -MR. DAVE BURTNIK: $660, one-time charge. We were told that it wasn't necessary.
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options money-wise; they were just features. SPEAKER: Printer fees. MR. DAVE BURTNIK: That was maybe 1,000 bucks, 1,200 bucks or something. It was -- we were told it was too expensive and we were, we had to cut our costs back. We couldn't include that. That would be too expensive. MR. PETER ALLEN: No, no. I don't think that's true. We wanted to have an interface with the hotel system. We wanted to have an interface with the residence database system. SPEAKER: Do you have now an interface? MR. PETER ALLEN: And, and it was not seamless. As you said, like, you wanted us to be printing tickets out every time -MR. DAVE BURTNIK: No. That was an option that you could have on it. MR. PETER ALLEN: Well, yes. But I mean, we still have to, we still have to register people. I mean, people, when they come on the 1st, they -SPEAKER: Shouldn't the Student Co-Op be a priority; not the hotel? SPEAKER: Exactly. MR. PETER ALLEN: Sorry. No, no. It's
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MR. CHARLIE OSBORNE: Sorry. A one-time charge to permanently interface with our, our system? MR. DAVE BURTNIK: Correct. MR. PETER ALLEN: Yeah. But what about the residents? MR. CHARLIE OSBORNE: Yeah. Only for the hotel system. MR. DAVE BURTNIK: The residents? MR. CHARLIE OSBORNE: Yeah. MR. PETER ALLEN: Yeah. MR. CHARLIE OSBORNE: We need it for -we have mostly residents. MR. DAVE BURTNIK: Yes. I know have you mostly residents, yes. MR. CHARLIE OSBORNE: Yeah. MR. DAVE BURTNIK: So... And also, there was another item that you could easily assign passwords, generate passwords on the fly. You can have passwords go for one day, one week, one month, nine months, whatever the case may be. We had a whole range of options that you could do just, just at a snap of a button, so we had, we had -MR. MICHAEL BRUNET: They weren't

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-- I'm not saying the hotel is a priority. The residence is a, is the priority, I a hundred per cent agree with you. But it wasn't, it wasn't a seamless situation to do it. Like, we would have had to have had this peripheral stuff. SPEAKER: The Internet was for the residents. MR. PETER ALLEN: Yeah. Absolutely. Yeah, yeah. No, but I mean -CHAIR KEVIN BAILEY: Right. But would you want to go to the office and get, like, a ticket with a paper -- you know, number on it every time, to login? MR. DAVE BURTNIK: Oh. You wouldn't have to do that. CHAIR KEVIN BAILEY: Get a password for the day or something? MR. DAVE BURTNIK: You wouldn't have had to do that. No, no. You're taking that totally out of context. Excuse me. You're taking that totally out of context. I'm trying to explain that it would be totally flexible and you could have everything from a day, a week, a month, nine months, and you could do it online. And we went through several... I

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don't know. Is your, your current setup is set up so you can log online and pay with your credit card now, I guess? SPEAKER: No. SPEAKER: It's included in our ----(Multiple speakers interject.) MR. DAVE BURTNIK: Oh. So we --but we went through, we went through great trials and discoveries with your credit card company to ensure that our solution would do that. So we were told that it needed to do that and we checked and we can do that because of the server and the capabilities that we're providing with our solution. MR. PETER ALLEN: Actually, your -that's not true. MR. DAVE BURTNIK: Yes, it is, actually. Raven Anderson was the person at your credit card company that we talked to and we confirmed it all would work. SPEAKER: Okay. MR. PETER ALLEN: But I, I thought there was a problem with the credit card company; that they wouldn't -MR. DAVE BURTNIK: Not at all. MR. PETER ALLEN: Where we had to
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now, but I know it's there. I mean, it was a couple of conversations with, the woman's name way Raven Anderson who works at your credit card clearing company. So we went through that and did e-mail, confirming that we could do all that. But somebody raised a good question about what features does that system give over this, of what we do. And now we've already heard at least three, not to mention lack of contention issues with the access points. SPEAKER: How fast? Would it be the same amount we would pay monthly? MR. PETER ALLEN: Yes. MR. DAVE BURTNIK: I'm not privy to -well, I know you had a target. SPEAKER: $17. MR. DAVE BURTNIK: $17. I know our target -- well... I heard a, I heard a number floated around here about your deposit on your solution that you had installed was like 150K or something,-SPEAKER: Yeah. MR. DAVE BURTNIK: --and our total solution was 160-. SPEAKER: Oh.
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SPEAKER: Your total solution? MR. DAVE BURTNIK: Yeah. ---(Multiple speakers interject.) SPEAKER: What's the total price for the system we have? MR. DAVE BURTNIK: Sounds like they were about twice our price. I can't remember. SPEAKER: $311,000, $311,000. MR. DAVE BURTNIK: And ours was around 170- or something like that. SPEAKER: Wow. MR. ROBERT TURNPENNY: We did a lot more than put in a wire. We upgraded your phone system, made it an IP ----(Multiple speakers interject.) SPEAKER: That has nothing to do with anything. SPEAKER: We asked for Internet. MR. ROBERT TURNPENNY: Our company was asked to do that. SPEAKER: So then it's Management's problem for making decisions for the membership. A democracy is a democracy, but not behind closed doors. And all of these decisions that they have made has been behind closed doors. (Applause)

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change our -MR. DAVE BURTNIK: Not at all. MR. PETER ALLEN: Okay. MR. DAVE BURTNIK: No. We confirmed that to you as, in an e-mail. I can send you another copy of the e-mail. MR. PETER ALLEN: Okay. SPEAKER: Point of information. Why were you guys not clear on these details? SPEAKER: Yeah. Why -MR. PETER ALLEN: I was clear. SPEAKER: Apparently you weren't. SPEAKER: You're not. MR. PETER ALLEN: No, because, like, you know, this is part of the problem I had with them. This is salesmanship. I don't think this was discussed. SPEAKER: It was sent in an e-mail. MR. PETER ALLEN: Okay. But they're saying an e-mail, because I know for sure that there was no enrolling seamless -SPEAKER: Pull up the e-mail. ---(Multiple speakers interject.) MR. DAVE BURTNIK: I probably won't find it right now. I probably can't find it right

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MR. PETER ALLEN: Well, that's how -SPEAKER: At double the price. SPEAKER: Right. SPEAKER: At double, double the price. MR. PETER ALLEN: The Board was given -SPEAKER: Double the price. MR. PETER ALLEN: The Board was given a directive from the members of the AGM. We went through it. The Board discussed it, we got outside advice, and then they made a decision. That's how it works. We could have come back to everybody, but we don't -- no, we didn't come back with a plumbing project or anything like that. SPEAKER: How can we trust you to implement further decisions for the building when you fucked up so hard? SPEAKER: Woo. SPEAKER: Yeah. (Applause) MR. PETER ALLEN: But I still believe we have a good system and I think the number of access points and everything else will give us the system once they get a chance to get it running. SPEAKER: We're telling you we don't want it.
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SPEAKER: I motion for that. SPEAKER: No confidence. SPEAKER: When was -SPEAKER: Let Paul do -SPEAKER: Everybody be quiet. SPEAKER: Second. SPEAKER: Second. SPEAKER: Second. SPEAKER: It seems like you're on their side; not on ours. SPEAKER: We need new management. MR. PETER ALLEN: Can you read the paper-SPEAKER: I motion to that. MR. PETER ALLEN: --about a motion they're making here? SPEAKER: Can I ask a question? MR. PETER ALLEN: Why don't you speak? SPEAKER: Okay. When was this Internet solution, the current one that we have; when was it supposed to be up and running, completely, like, you know, 100 per cent. MR. PETER ALLEN: Oh. It was meant to be 100 per cent on the 1st of September, so... SPEAKER: So, like, our company hasn't
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1 2 3 us. 4 MR. PETER ALLEN: Okay. If you don't 5 want it, then give me a solution. 6 ---(Multiple speakers interject.) 7 MR. PETER ALLEN: We don't have the 8 money to do that. 9 SPEAKER: Yes, there is. 10 ---(Multiple speakers interject.) 11 MR. PETER ALLEN: We don't -- no because the money -- part of the money is paid and 12 13 we have to pay another hundred and -14 SPEAKER: Get it back -15 ---(Multiple speakers interject.) 16 SPEAKER: If the courts say they didn't 17 do the work, give the money back. I don't know. 18 MR. PETER ALLEN: Well, I mean, you 19 know, that would involve legal side and I'm not a 20 legal person, so who knows. SPEAKER: Maybe we need a new Board. I 21 22 don't know. We should vote those -23 SPEAKER: Yes. 24 SPEAKER: Right. Vote of no 25 confidence.

MR. PETER ALLEN: Sorry? SPEAKER: We don't want what you gave

fulfilled that. Umm. SPEAKER: Their contract. SPEAKER: They haven't fulfilled their contract. SPEAKER: Yeah. SPEAKER: If they were supposed to be up and running 100 per cent by September 1st, like, they haven't fulfilled it, so what then? MR. PETER ALLEN: But they are trying to complete it. ---(Multiple speakers interject.) SPEAKER: It's not fair. MR. EUGENE LOVELOCK: Listen, this is a really hard thing to do, but I would like to put a motion of nonconfidence on the floor for the Board, to dissolve the Board based on their apparent lack of understanding of this deal that was put through, lack of understanding of the details that were presented by Allstream, and the fact that we spent double. We spent double. SPEAKER: That's all that this meeting is for. MR. PETER ALLEN: Eugene, could I just hold it there a second. Can I ask Melissa to come and read from the...?

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SPEAKER: Might as well do it now. We'll just make another petition. SPEAKER: The whole building has to be here. That's not what this meeting is for. SPEAKER: No. We represent the building. We have quorum. SPEAKER: Well, then where's the 600 rest of you guys? ---(Multiple speakers interject.) SPEAKER: If you don't show, you don't care, buddy. That's, that's how it works. SPEAKER: Us, everybody has to -SPEAKER: You need everybody -continue this meeting. ---(Multiple speakers interject.) MS. MELISSA WILKES: Okay. So the wording that I have in front of the minutes -SPEAKER: Shh. SPEAKER: Guys. SPEAKER: Quiet, please. MS. MELISSA WILKES: "The members may, by resolution passed by a majority of votes cast at a general meeting duly called for that purpose, remove any director?
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trying to deny us to do our democratic process. MS. MELISSA WILKES: No, no, no. You can call another meeting. SPEAKER: Hey. SPEAKER: You haven't answered her question. Can you please answer her question? SPEAKER: New business. SPEAKER: Point of information. MS. MELISSA WILKES: You cannot bring new business to this meeting. SPEAKER: Point of information. SPEAKER: Robert's Rules. SPEAKER: Point of information. MS. MELISSA WILKES: You can bring it up, you can discuss it, but you cannot vote on it. It's not valid. I'm sorry. SPEAKER: Can you show me in the ----(Multiple speakers interject.) MR. DAVE BURTNIK: Excuse me. SPEAKER: On the mic. SPEAKER: Guys. ---(Multiple speakers interject.) MR. DAVE BURTNIK: I had... Someone had asked me a question earlier about the credit card question. While I had some time to sit over
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This meeting wasn't called to remove directors. You'll have to call another one. SPEAKER: Point of information. MR. TRAVIS TAYLOR: The motion is to dissolve the Board, not to remove any specific member. MR. PETER ALLEN: It's the whole Board. It talks about the whole Board there. SPEAKER: Motion has been duly presented. SPEAKER: Weren't told to give MCP hours either. SPEAKER: Yeah, exactly, yeah. ---(Multiple speakers interject.) SPEAKER: This is new business. SPEAKER: There's a question over here. SPEAKER: Please. SPEAKER: Go ahead. SPEAKER: What are we allowed to do at this meeting? MS. MELISSA WILKES: The reason that the meeting was called was to have the contract released. That's what the requisition said. MR. PAUL TIRIMACCO: -- satisfied with the contract, and then we'll change it. You're

here,-SPEAKER: Oh. You found something? MR. DAVE BURTNIK: --I found an e-mail where it says: Hi. Thanks for this. I also understand that our credit card gateway works for you, as well. Will there be a charge to set this up? I guess the only reduction cost is going to be a reduction in access from 300 to 100 Meg. If you can, send me their latest quote. So I think that's confirmation that he knew about the interface capability with your credit card. (Laughter) SPEAKER: Oh. ---(Multiple speakers interject with applause and cheering.) MR. DAVE BURTNIK: There was one other item. I, I feel compelled to speak on this is because the person that's still in the room who volunteered this information about why the price went up, and think that fortunately he was here to share that information with us about the phone system being upgraded because we had proposed

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upgrades to the phone system, as well, but we were told, no, not to do that. 'Do not take that into account. We want to stick strictly to the wireless,' and that there was no money for that, so to take out our upgrade to the Mitel system that you have currently. As a point interest or information, as well, your system is a Mitel system. Allstream is Mitel's largest dealer in Canada. Up until a couple of years ago, we were the largest dealer in North America. There was some merging going on in the States and we're no longer Number 1 in North America, but we're still the Number 1 dealer in Canada from a size point view. So we are well positioned to take care of your phone system here, as well, and that's one of the things that we had been discussing during the process, as well. But we were told to not provide any. And we provided pricing, but we were told to not bother quoting that because that was something not -- that was not going to be done. SPEAKER: This is a question for Charlie and maybe the, the one at the front there. MR. CHARLIE OSBORNE: Sure. SPEAKER: So anybody here that was at
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SPEAKER: What's the line of demarcation between the two, between minor and major? MS. MELISSA WILKES: Well, if it's not in the Act, if it's something about, you know, weights in the weight room or something like that, that's not something that's that significant. Now-SPEAKER: Sure, it is. ---(Multiple speakers interject.) MS. MELISSA WILKES: --somebody asked me about what section of the Act. It is Section 104 is the removal of directors, and that's just, you know, all directors or one director; it doesn't matter. ---(Multiple speakers interject.) MS. MELISSA WILKES: A meeting has to be called for that purpose. SPEAKER: Could you read it out loud, please? MS. MELISSA WILKES: It's right here. SPEAKER: Could you read it out loud? MS. MELISSA WILKES: I'll read it again. SPEAKER: Out loud.
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the general annual meeting last year, I just want to know, what's the difference between how we can ask other questions here, we can make motions here that weren't, like, originally addressed just 'cause, like, I'm -- I don't know what the difference is between this and the annual general meeting where it was called -- like, we had certain issues on the table, but at any time when you talk about, 'Hey. I think we should get, like, new weights put in the weight room,' that wasn't addressed in the original -MR. CHARLIE OSBORNE: Yeah. That's, that's sort of true. You can, you know, put minor other business on -- you know, discuss it at the -SPEAKER: What's "minor"? SPEAKER: What's "minor"? ---(Multiple speakers interject.) SPEAKER: Where does it say "minor"? SPEAKER: Where does it say that? SPEAKER: Quiet, please. Let her talk. MS. MELISSA WILKES: You can bring up other issues at the AGM, but if it's something substantial to be budgeting or something that's in the Act, you can't vote on it unless it's been on the agenda.

MS. MELISSA WILKES: The members may, by resolution passed by a majority of the votes cast at a general meeting duly called for that purpose, remove any director before the expiration of his or her term of office and may, by a majority of the votes cast at the meeting, elect any qualified person in his or her stead for the remainder of his term. SPEAKER: Where does it prohibit new business at a general meeting? SPEAKER: It doesn't say -SPEAKER: Where does the Act prohibit new -MS. MELISSA WILKES: You can talk about it. You can't -- you just can't pass a motion -SPEAKER: It doesn't say that we can't. SPEAKER: Show us where it says that. MS. MELISSA WILKES: It says "duly called for that purpose". SPEAKER: It says we can if we call a meeting, duly called -MS. MELISSA WILKES: Absolutely. If you call a meeting for that purpose -MR. PAUL TIRIMACCO: Let's adjourn this meeting and call a new meeting right now.

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SPEAKER: Exactly. ---(Multiple speakers interject with applause and cheering.) MR. PAUL TIRIMACCO: I call a new meeting right now. They don't represent us. They don't represent your best interests. They don't represent your best interests. ---(Multiple speakers interject with applause and cheering.) SPEAKER: I would like to adjourn the meeting. ---(Multiple speakers interject.) SPEAKER: A question over here. SPEAKER: Hey. I have a suggestion. I suggest we adjourn this meeting. Calm down. Don't say anything. I suggest that we are presented with written information, clearly and concisely, which we're obviously not able to get at this meeting because it's chaos, in a written form from your company and your company and the Board. We all read it and figure out something, and then we come back once we're educated. SPEAKER: And then we vote and it's our decision.
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SPEAKER: Let her finish, please. MR. PAUL TIRIMACCO: --have to offer and they have to offer. SPEAKER: Shh. SPEAKER: Somebody motion for Members to make the decision. MR. PAUL TIRIMACCO: To make the decision; not to make the plan. SPEAKER: No. We'll decide. Like, come back in two weeks, show us theirs, show us theirs. We decide at a meeting, just like this. SPEAKER: We decide after they make the options available? SPEAKER: They present to us, yeah, in two weeks. SPEAKER: All right. Cool. (Laughter; applause.) CHAIR KEVIN BAILEY: Guys, that sounds good, but we do have to still follow procedure. We have to post it to the rest of the building. There are timelines that we have to follow. Like, there's a certain amount of time that something has to be brought forward, and it has to be posted for, I think, the 20 days or something like that. SPEAKER: So we'll, so we'll post.
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SPEAKER: Yes. But we need to be educated about it. SPEAKER: This has been very dishonest. They can't waste our money on a system that's not effective when they knew that there was a better option. SPEAKER: Motion to make it the Members' job to decide the next Internet plan. SPEAKER: Second it. SPEAKER: Second that. SPEAKER: For? (Indicating) All against? I shouldn't have to do that, but... ---Discussion off the record at 8:36 p.m. ---On resuming at 8:38 p.m. CHAIR KEVIN BAILEY: Okay. Hello. This lady over here wants to put a suggestion out and then Scott MacDonald (ph) has a suggestion. SPEAKER: Okay. I'm not very good at this, but as opposed to the Members coming up with different plans for Internet and then, like, bringing it to -MR. PAUL TIRIMACCO: No. That's what was suggested. We want to hear what they--

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Let's, let's come back in two weeks, look at the two things. CHAIR KEVIN BAILEY: No, no. The time... ---Discussion off the record at 8:39 p.m. ---On resuming at 8:40 p.m. SPEAKER: Everybody, hold on a second. Hold on. One sec, sorry. ---(Multiple speakers interject.) SPEAKER: Just wanted to bring some calm to this meeting or whatever. It's not a witch-hunt here, right. The Board of Directors volunteer their time and have, you know, to the best of their abilities. SPEAKER: Huh. SPEAKER: So this is -- hey. This is not a subjective opinion. Total objective, okay, as far as they're doing their best job, and try to, you know, make decisions based on their level of experience and the whole process of learning about it anyways. But some of the folks have been here for quite a while, volunteering thousands, countless of hours, whatever. So the main point
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is, we are not here to get anyone fired or anyone to dissolve a Board because -SPEAKER: Why not? SPEAKER: Well, what are we going to -how are we going to solve our problems with nobody at the helm? SPEAKER: Have an election immediately after. SPEAKER: Okay. Well, like -- okay. So first, you have to get volunteers for an interim board. Then they have to get voted on. Then they have -SPEAKER: That happens in half an hour. SPEAKER: I'm just -- no. It actually probably takes a little bit longer. And then, the other thing is that there's, you know, there's an experience gap or whatever -- so I think what we are here for is to solve our Internet problems, not, you know, get anybody fired or dissolve any board or anything like that. ---(Multiple speakers interject.) SPEAKER: We could go on, like, with that after. That's not a, that's not a prudent way to proceed with this meeting in all the chaos, the
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SPEAKER: No. MR. ADAM PELLS: Okay. ---(Multiple speakers interject.) MR. ADAM PELLS: I tried, I tried. ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: There's some debate about the Motion on the floor for dissolving the Board. I think the prudent thing to do is for me to withdraw the Motion to dissolve the Board today, take that off the floor, and to put a further Motion on that we reconvene in two weeks -pardon me. SPEAKER: A lot of people are going home -SPEAKER: January -MR. EUGENE LOVELOCK: Janu--, thank you. To reconvene January 24th, so I believe that fits within the Act; to have another General Members' Meeting to talk about, to deal with the Internet solution, to talk about it and approve a contract that we want and, at the same time, to decide on the Board. SPEAKER: I think that's -SPEAKER: Also, to refund the money. SPEAKER: Yeah. Can we have a motion
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din, the cacophony of all this. I think we should just find out right now, clearly, a solid foundation of how we're going to move forward on our Internet right now with the Board of Directors and the present Management. ---(Multiple speakers interject.) SPEAKER: Pardon me? SPEAKER: We don't trust the Board of Directors to do that. I don't. SPEAKER: Well, and here is another Member. MR. ADAM PELLS: My name is Adam Pells. I'm on the Board. I believe one of the things that we can do is make a committee. We can make an Internet Committee. We can appoint some people in charge of that committee right now. We, as the Board, will work with those people who will work with you guys. You guys, as an Internet Committee, can have as many meetings down here as you guys want and hash stuff out. And then, what we need to do is we need to minimize the amount of point people that we're dealing with. There's too much unclarity going on. I feel like that would be a good way to move forward.

to refund the money? SPEAKER: Second that. SPEAKER: Second that. SPEAKER: Second. SPEAKER: Second. MR. EUGENE LOVELOCK: All in favour? (Indicating) Motion carries. SPEAKER: Clarification, please. I would just like a recap on exactly what we have decided at this meeting. MR. EUGENE LOVELOCK: In terms of...? SPEAKER: What we voted on and what the actual extent we're taking. MR. EUGENE LOVELOCK: Okay. So I guess the clarification you're looking for is what the motion means that I brought forward. SPEAKER: Well, actually, this is in general, how many motions have we done? How many motions have been carried? MR. EUGENE LOVELOCK: Motions have been thrown on the floor and I went through one and there's been a lot of people throwing motions out. We probably shouldn't be doing all that. We should probably be a little more orderly than that. But the final motion, I can tell you,

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the final motion that I put out is to withdraw the nonconfidence vote on the Board, to reconvene January 24th to choose the contract that we want based on the numbers that were presented. So we could maybe spend an extra 10 or 15 minutes for David, to let him finish, okay. And when we reconvene on January 24th, we will decide on the Internet solution that we want, and also we will determine the question on the Board. SPEAKER: And refund the money. SPEAKER: What about the money? SPEAKER: Is there anything else that we...? MR. EUGENE LOVELOCK: Well, we did approve hours for Members that came in. That's one that I do remember. I lost track of a few other ones. SPEAKER: Did we approve refunding our money for the months passed? MR. EUGENE LOVELOCK: I am unclear on that myself. SPEAKER: I definitely want that -SPEAKER: I thought that was going to be free. ---(Multiple speakers interject.)
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concise. Everything is done at the same time. SPEAKER: We already said -- but the issue that I have is, not only do I not have faith in the building getting the Internet because for months and months I've heard, 'Okay. We're doing the best we can.' I have had no Internet. I can't do the things I need to do and I'm going to have to buy Internet. I have zero faith. I need to go out and buy Internet and then I'm going out to sign a contract. I don't want your Internet after. I don't want to pay for your Internet. MR. PETER ALLEN: Okay. Well, this is -SPEAKER: I want to opt out of it. MR. PETER ALLEN: Okay. Well, this is something that would have to be discussed at that meeting in whole budget. I mean -SPEAKER: But I'm going to buy the Internet before that meeting. I need Internet now. I can't wait. MR. PETER ALLEN: I don't have a solution to that -SPEAKER: We passed a motion to get our money back, didn't we? So why is there -SPEAKER: Well, why are we having a
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MR. PETER ALLEN: But if you're going to decide in January, you should finish everything in January. MR. EUGENE LOVELOCK: Is Trevor correct that it would be free until it's fixed, but no actual refunds to the Members? SPEAKER: Better be. SPEAKER: Pass the microphone along. MR. PETER ALLEN: You're having a meeting. If you're going to decide everything, decide it all at the meeting. SPEAKER: We can't hear. SPEAKER: We can't ----(Multiple speakers interject.) MR. PETER ALLEN: Sorry. No. I'm thinking that if this is the direction you're going in, which is fine, that you, when the meeting is requisitioned, that somebody could - and probably you; if you can do that, work with Melissa, so that all of these details are in there, so there's no question about it. I mean, they can be voted down or voted up, whatever. And then everything is decided in January. I mean, like, if you -another extra month's money back doesn't make any difference, as long as -- because then it's

meeting now, then, if there's no solution now? Like, I respect that things take a very long time and that, of course, like, I understand that 'til January is reasonable. People are going to go away. And then, of course, switching over our contract, even if we decide we want to go with Allstream-MR. PETER ALLEN: No, I know. There's a -SPEAKER: --switching the contract, by the time all that happens, the people living here now are going to be moved out, right. It's the thing -- like, the thing is that we are here with the representative from Introtel who could be telling us right now what we need to do to fix the Internet because it's, like, we can't wait for a month, really, because it takes so long. MR. PETER ALLEN: Right. Well, I think -- I'm not speaking for him, but I think he said that the middle of next week, they will be putting in new access points anyway, regardless ----(Multiple speakers interject.) SPEAKER: So then, what was the point of having a meeting today, then? SPEAKER: I have an access point in my
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roof. SPEAKER: Because if there's no information to share and to progress on the situation now -SPEAKER: They released the contracts today. MR. PETER ALLEN: Okay. But what I can do is I can work with him and I can notice it in the building when it's all going to happen. That's not a problem. ---(Multiple speakers interject.) SPEAKER: Is this going to cost us money? MR. PETER ALLEN: No. ---(Multiple speakers interject.) SPEAKER: I have a question. MR. EUGENE LOVELOCK: May I make a point? At this point in the game, I put a motion on the floor that seems to have been approved and carried; that we adjourn the meeting and come back on January 24th. SPEAKER: Wait, wait, wait. SPEAKER: It sounds like there's some interest in pursuing this now. MR. EUGENE LOVELOCK: Okay.
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that we all have issues with the Management and the different proposals that have been put on the floor and their ability to decide on them, right? SPEAKER: Yeah. SPEAKER: Okay. So -SPEAKER: Can my question please be answered? SPEAKER: She was before you. You just didn't know. SPEAKER: I just want to say that, would it be better if we got a third party person who doesn't get paid, like, based on who gets paid if there's a contract, like a broker who deals with all of the different vendors who could get the best prices for us? ---(Multiple speakers interject.) MR. CHARLIE OSBORNE: Sorry. Guys, I have an answer. This is, this is exactly what the Board of Directors did do, so I mean we heard Paul's solution where he gave us this Allstream quote. We also heard from Introtel, and then we looked at a third party, like outside consultant who had no interest whatsoever in any of this, but who is definitely an expert in his field, to give us some additional information on these, on these
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SPEAKER: Can we take a vote to see if we want to look at the two plans right now and make a decision -MR. EUGENE LOVELOCK: Well, and that's a really good point. Can we take a -- I think I know what you're going to say, but you can interrupt me if I'm wrong, okay. I'll give you that. SPEAKER: Okay. MR. EUGENE LOVELOCK: All right. What I think we should do is take a few minutes and just let David finish. We can also talk to the Introtel person and we can get their, both their perspectives. SPEAKER: Honestly-MR. EUGENE LOVELOCK: Yes? SPEAKER: --it has nothing to do with what you just said. MR. EUGENE LOVELOCK: Okay. Go ahead. SPEAKER: Okay. Can the Management please comment on that e-mail that you showed us? MR. EUGENE LOVELOCK: Oh. Okay. MR. PETER ALLEN: I mean ----(Multiple speakers interject.) SPEAKER: Okay. So I think it's clear

contracts and to provide a little bit of advice, so this is something that's already been done. One thing, I mean, guys I know, like, I think everybody is upset here because you think that, that there was this, like, perfect, perfect contract on the table and then this, like, sneaky Board just came in and, and, you know, disregarded what would be the best for all of us and -SPEAKER: Yeah. ---(Multiple speakers interject.) MR. CHARLIE OSBORNE: Hey. No. Guys. Guys. The Board of Directors, the Board of Directors lives here, too. I mean, you guys have all seen this YouTube video, apparently, I guess, that was put out by some people that has tons of factual errors in it. You -- like, honestly -MR. PAUL TIRIMACCO: Oh, really. ---(Multiple speakers interject.) SPEAKER: I didn't see the video. MR. CHARLIE OSBORNE: I would actually, I would actually love to go through the video and point out every single-SPEAKER: I didn't see it. MR. CHARLIE OSBORNE: --error for error.

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SPEAKER: I didn't see it and based on what happened today, I can tell that this is shit, this is good, and you guys made a mistake. MR. CHARLIE OSBORNE: We could do that tonight. You can't say what the other system would have been like. You don't know. SPEAKER: These guys didn't tell us ----(Multiple speakers interject.) SPEAKER: You're corrupt. MR. PAUL TIRIMACCO: Price. Half the price. MR. EUGENE LOVELOCK: Moathe would like to ----(Multiple speakers interject.) THE COURT REPORTER: Can't hear. Can't hear you. SPEAKER: Okay. This is the only way questions work, apparently; grabbing the mic. Can you please comment on his e-mail regarding the credit card issue because what you said right before he showed us the e-mail was exactly the opposite of what he showed us. SPEAKER: Yeah. ---(Multiple speakers interject.) SPEAKER: And it's proven, so please
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the membership at that meeting; four sworn Affidavits, and I can go get them. SPEAKER: Yeah. That's what we need. MR. PAUL TIRIMACCO: Yeah. So... SPEAKER: In the meantime, can we do the round of questions? MR. PAUL TIRIMACCO: Oh. MR. EUGENE LOVELOCK: Your questions; correct? SPEAKER: Can we retry that because I, I didn't get my answer yet. MR. EUGENE LOVELOCK: Okay. So just speak it in the mic for us. SPEAKER: Can I please ask the same question again? Can we have a direct comment as to why you said the credit card wasn't working or whatever, and then he had proof-SPEAKER: ...that it was. SPEAKER: --directly against what you said,-SPEAKER: You said the exact opposite. SPEAKER: --without sidestepping this time. SPEAKER: Yeah. No changing the subject.
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comment on that, please. SPEAKER: Woo. MR. PETER ALLEN: I believe that you sent the e-mail, but I still think that the credit card company - I just asked Melissa if we had -but I'd check it out, as well. But that was one of -- it's not so much the credit card. It's more the enrollment than anything else that we had a problem with. ---(Multiple speakers interject.) MR. PAUL TIRIMACCO: I would like to throw in something here. SPEAKER: You changed what you were arguing. You changed the point. SPEAKER: Boo. SPEAKER: Doesn't answer. SPEAKER: It's a sidestep. SPEAKER: Bait-and-switch. SPEAKER: Woo. MR. PAUL TIRIMACCO: So Charlie said something here that was very pertinent; that there are factual, a lot of factual incorrect, things that are incorrect about the video. And I know, here tonight, there's three, maybe four, we have four sworn Affidavits about what was promised to

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MR. PETER ALLEN: No. I got, I got the e-mail. All I'm saying is that I believe, when we checked into it, it didn't work through our bank, but I can check -SPEAKER: Why did you contradict yourself, like, directly before he showed the e-mail? MR. PETER ALLEN: No. I, I -SPEAKER: You said the exact opposite. MR. PETER ALLEN: This has all happened a long time ago-SPEAKER: Oh. MR. PETER ALLEN: --and I know that the end result was, I believe, that the credit cards didn't work. We had to go to a-SPEAKER: Should have came prepared. MR. PETER ALLEN: --U.S. clearer, not our local clearer with Meridian, right. So I, I will check it out. SPEAKER: To be honest, when you're dealing with that much money, it's kind of hard to forget the fact that it didn't work or it worked. That's just in my personal opinion, though. MR. PETER ALLEN: There's no money involved in that. It's just an interface.

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SPEAKER: But that still doesn't explain why you said -- if you have been working for so long in this business, then... SPEAKER: We trusted you and you fucked up. SPEAKER: Yeah. (Laughter) Basically. SPEAKER: We trusted you and you fucked up; bottom line. SPEAKER: Oh. SPEAKER: Seems like you made a really bad judgment call. SPEAKER: So just leading from my point, clearly there's an issue with who is controlling this whole membership thing. The Board, the Management and, quite frankly, we need another solution than waiting that long. Like, that's, like, perfect, but someone here brought up the point that by the time everything gets changed, we're all going to be out of here anyways. And I'm sorry, I can't deal with the fact, like, for two more months, at least, that there's people controlling this whole building that have holes in them. Yeah. SPEAKER: Yeah. SPEAKER: Like, we need full, like...
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valid points. So what I think we should do is follow the original motion and reconvene on January 24th, and really think about the other people that have to live here and the long-term solution that actually needs to go in place. I would like to spend a little bit more time, but not too much because we've been here a long time, and Tim Horton's doesn't go that far, okay. Let's let David finish his presentation and then we'll adjourn and then come back. But we will need a motion to adjourn - well, we passed it - so we'll need to give him another 10 or 15 minutes and then go. But this is very important to understand that the motion to have the meeting is already done, so we do not have to petition the Board again. We passed it. Okay. MR. DAVE BURTNIK: I'm not really sure what else I'm going to present on, other than, as I said, we brought forward a solution which was, I'm still not fully clear on what their pricing was. That's not the point, but our point, our system does seem to be quite a bit less expensive and we did guarantee 100 per cent that it would work. And we do provide, as part of the solution that we
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MR. PAUL TIRIMACCO: Confidence, disclosure, transparency. SPEAKER: Confidence, disclosure, transparency. Someone else want to pull out a dictionary? (Laughter) SPEAKER: Good words, good words. ---(Multiple speakers interject.) SPEAKER: I think that even though a lot of us aren't going to be here by the time the Internet is perfect, it still needs to be perfected for people who are going to come live here. SPEAKER: Yeah. SPEAKER: Yeah. SPEAKER: Thank you. SPEAKER: Yeah. I think that's really important now. (Applause) SPEAKER: Woo. SPEAKER: But we're going to have to pay for a solution and we're going to have to sign a contract, so we're going to have to keep paying for our own Internet, even if you do finally figure out what the hell you're doing when we're here. MR. EUGENE LOVELOCK: Well, I think now I understand where you're coming from, and I hear where you're coming from, and they're both very

brought in, features that were sought after, but not delivered; credit card interface, possible e-mail interface, and... SPEAKER: 24/7 support. MR. DAVE BURTNIK: And 24/7 support and... Sorry. SPEAKER: At half the price. MR. DAVE BURTNIK: At half price. And, if requested, certainly --well, I mean, your phone system is already upgraded, apparently. The term used earlier this evening was, it was upgraded for Voice over IP. SPEAKER: Guys, could you keep it down, please? SPEAKER: Shh. MR. DAVE BURTNIK: So now, I'm not sure if you're actually... During the process, we were told that one of the reasons why we shouldn't pursue Voice over IP is because the building already had certain contracts in place for your phone lines with, I think it was Rogers. SPEAKER: Bell. MR. DAVE BURTNIK: No, no, no. For the actual phone lines to the building. So because there was a contract still, that was one of the

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reasons why that was totally off the table, because one of our solutions was, because Allstream's a carrier, as I mentioned earlier, with the fibre that we'd be able to provide, we would also be able to provide phone lines to the building at a much less, much lower price, providing SIP trunking. So, and that, SIP trunking would be a reason to go to Voice over IP. Your system was already Voice over IP. If I'm allowed, after this session, I will go and look at your equipment to see what was upgraded, to give you an opinion on what is now versus what it was before because our proposal at one point, like I said, did include upgrading the system. I think that would be to your, to the Members' benefit to know, I guess. SPEAKER: Motion to do that; make that information available to the membership. SPEAKER: Oh, yeah. Definitely second. SPEAKER: Not just to see the offers, but have photocopies -SPEAKER: Umm. I second. SPEAKER: Yeah. SPEAKER: Second it. SPEAKER: Vote in favour. SPEAKER: All in favour.
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Trevor has a point to make so, let's give him the mic. MR. TREVOR LACHAPELLE: Okay. So there was some discussion before about the fate of the Board, and we were talked into rescheduling that. I was looking at the CMHC Guide to Co-op Housing website and there is one other option, if you guys are interested. It's called a "special resolution" and it's a resolution that's submitted to a meeting of the co-op or a meeting of Directors - this would be a meeting of the co-op and passed at that meeting by more than a simple majority, so like two-thirds or three-quarters, umm, and... Yeah. So that's, that's what it says; two-thirds or three-quarters, depending on the, the Province. So Melissa would be able to tell us what Ontario law requires here, whether it's two-thirds or three-quarters, and so if you guys are still interested in that, and there seems to be a lot of interest around here, we could pass a special resolution to open this meeting up to other, other motions, as you're interested. SPEAKER: Can we take a brief, brief dinner and come back? (Laughter)
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SPEAKER: Favour. ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: Okay. So I see we passed a motion. I don't know what we passed, but apparently we passed a motion. (Laughter) ---(Multiple speakers interject.) SPEAKER: -- we have access to see what up, upgrades that the other company made -MR. EUGENE LOVELOCK: Oh. I understand the motion. Okay. Let me repeat the motion. The motion that was put out from, that was just explained to me was that David Burtnik and his Allstream technical team have full and complete access to see all the equipment, to know what was upgraded, what is old, what they can work with, and come up with a solution. May I add to the motion that once they found it, they have a report; that the written report doesn't have to contain dollar figures on the contract, but the actual written report that they have is circulated into every Member's mailbox. SPEAKER: Yes. (Applause) Seconded. SPEAKER: Second. MR. EUGENE LOVELOCK: Passes, I guess.

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SPEAKER: No. Let's get it over with. Get it over with. MR. TREVOR LACHAPELLE: I don't think so. MR. EUGENE LOVELOCK: One more question. Feel free to scarf on all the Timmy's you want because they're just going to go to waste if you haven't eaten them. SPEAKER: There's Timbits? James, bring some. ---(Multiple speakers interject.) SPEAKER: Okay. So many of these motions have been presented and then passed. I've been watching this whole area and nothing is being written down. Is it being recorded somewhere? MR. PETER ALLEN: No. There's a lady at the end here. SPEAKER: Yeah. SPEAKER: Nothing has been typed out. I've been watching. ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: There's a reporter at the end. SPEAKER: There's a reporter. MR. PETER ALLEN: There's a reporter.

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MS. LISA GILLANDERS: She's taking minutes. ---(Multiple speakers interject.) SPEAKER: We have a stenographer here. MR. TREVOR LACHAPELLE: So... SPEAKER: There is an audio voice recording. SPEAKER: There's two audio recordings and the stenographer's notes. MR. TREVOR LACHAPELLE: Based on what the CMHC has on their website, are you guys interested in looking at a special resolution? SPEAKER: Yes. MR. TREVOR LACHAPELLE: Show of hands. ---(Indicating) MR. TREVOR LACHAPELLE: Looks like a majority to me. Okay. So we're going to stay? SPEAKER: Yeah. SPEAKER: Yeah. MR. TREVOR LACHAPELLE: Okay. SPEAKER: I have a question. If we did go to, umm, all, All -- I'm going to call you "Allstars" (ph). (Laughter) I know it's Allstream, but I call you "Allstars". Okay. If we did go with you, how quickly
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worthwhile. SPEAKER: And then, we'd also want to know, how long would it take Intel (sic), Introtel to, to make their changes. And then -- but in the long term, it seems obvious that if we went with, umm, well, sorry, All... SPEAKER: Allstream. SPEAKER: Allstream. SPEAKER: ...Allstream in the future, even if it took four weeks and these guys took three weeks, which I don't think they would. I think they would take longer. I don't know that for sure -(laughter)- but that Allstream would have better options in the long run anyways for the building and for the people here, so... SPEAKER: Yes. MR. ROBERT TURNPENNY: Based on, on what information? SPEAKER: Based on everything we've discussed tonight. SPEAKER: You said yourself, there was no benefits from your plan. MR. ROBERT TURNPENNY: No, no, no, no. No, no, no. MR. CHARLIE OSBORNE: Who's -Page 145

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could we implement your system, so that we would have a solution? How quickly would we have a solution? MR. DAVE BURTNIK: Well, first, we would need to look and see the situation. If, if the cabling is reasonable -- now, obviously you've have got a commitment, a contractual commitment on what you've, what you've -- and what you've paid so far. So if your... If that cable is going to remain in place, then if it's reusable in, in the correct locations for the access points we'd want to install, that would definitely cut down on the ramp-up time to install. Michael is saying it might be about four weeks to get something going. Like I said, there's a number of components. Initially, you are using this TeraGo wireless. You know, you could leave that in place until the fibre was installed. I'm assuming you wanted to make the fibre, go for the fibre install, assuming you can get out of that TeraGo contract and assuming there's a contract for that. I mean, there's too many questions in my mind to give any, you know, a serious answer to that. Yeah. We have to go the research first, but it has to be

MR. ROBERT TURNPENNY: No, no, no. MR. CHARLIE OSBORNE: Who's actually telling you this? MR. ROBERT TURNPENNY: No, no. That's not what I said. SPEAKER: You did say this. SPEAKER: He was asked that. ---(Multiple speakers interject.) MR. ROBERT TURNPENNY: You asked me what we didn't have against their, their proposal; what we didn't have. There's a, there's great difference between that company and this company. SPEAKER: I asked what benefits we receive from the Introtel plan as opposed to -MR. ROBERT TURNPENNY: May I apologize? I misunderstood your question. SPEAKER: With all due respect to yourself, but it seems like you don't care enough for this contract to bring some specialty people to answer questions. You, yourself, every damn question we asked you is like, 'I'm not sure. I wasn't even involved in this. I don't know, I don't know, I don't know, I don't know.' SPEAKER: 'I'm not a bits-and-bytes guy.'

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---(Multiple speakers interject.) SPEAKER: You were sleeping a minute, ago, too. Several of us -SPEAKER: So, so if you really cared about this $300,000 contract, you would have a team there, defending your position of the company -(Applause) MR. ROBERT TURNPENNY: CEO. SPEAKER: -- to, to, to promise to provide what your contract says -- (Applause) ---(Multiple speakers interject.) SPEAKER: Can everybody hear me? SPEAKER: Yes. ---(Multiple speakers interject.) SPEAKER: -- standing up -SPEAKER: Therefore, everything you say -SPEAKER: Shh. SPEAKER: -- you have no credibility because you don't have a team. You have nobody to answer our questions. You're sitting down. You don't know... SPEAKER: And you spent three months installing a plan that doesn't work. SPEAKER: You said you did research and
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MR. ROBERT TURNPENNY: I became, I became----(Multiple speakers interject.) SPEAKER: Shh. MR. ROBERT TURNPENNY: --aware of this three weeks ago. SPEAKER: Why didn't -SPEAKER: What? ---(Multiple speakers interject.) SPEAKER: Now he's saying -SPEAKER: Why has he only been declared that three weeks ago when it has been more than three months? SPEAKER: When I've been e-mailing you for over two months. SPEAKER: -- been complaining for the past three months. SPEAKER: Like, I'm not blaming you. I'm not blaming -MR. ROBERT TURNPENNY: I know. It's my -- it, it -- listen. SPEAKER: Can the GM-MR. ROBERT TURNPENNY: We, as a -SPEAKER: --answer that question? MR. ROBERT TURNPENNY: We, as a
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you just -MR. ROBERT TURNPENNY: Like I said, I can't change history, all right. ---(Multiple speakers interject.) SPEAKER: Oh, no. SPEAKER: We don't expect you to. We just want you to be accountable. SPEAKER: Shh. SPEAKER: -- accountable for your history. MR. ROBERT TURNPENNY: What I said to you is, by next Wednesday, I can have a plan in place to have this resolved. ---(Multiple speakers interject.) SPEAKER: How long will it take to implement that plan? MR. ROBERT TURNPENNY: As soon as -excuse me. As soon as I know what we're going to have to do to resolve this. SPEAKER: You've been here four months and you still don't know what you have to do. SPEAKER: What have you been doing for four months? MR. ROBERT TURNPENNY: Your -SPEAKER: What have you been doing?

company, okay, that information should have come to me two months ago, okay. SPEAKER: Yes. MR. ROBERT TURNPENNY: Within my own organization,-SPEAKER: Point of information. MR. ROBERT TURNPENNY: --it should, it should -SPEAKER: Point of information. Can the GM clarify why this information was only brought to you three weeks ago? MR. ROBERT TURNPENNY: It's not his fault. SPEAKER: Okay. ---(Multiple speakers interject.) SPEAKER: You answer the question. MR. ROBERT TURNPENNY: It's my fault. SPEAKER: Oh. SPEAKER: Okay. Then now, that puts your company at fault. ---(Multiple speakers interject.) SPEAKER: Then stop trying to protect yourself by saying you only found out about it ----(Multiple speakers interject.) MR. ROBERT TURNPENNY: I only found out

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about this three weeks ago. SPEAKER: Then that's your fault. MR. ROBERT TURNPENNY: It is. SPEAKER: So why are you-MR. ROBERT TURNPENNY: Somebody within our organization should have -SPEAKER: --using it to excuse yourself? SPEAKER: Why, you are using it as an excuse? MR. ROBERT TURNPENNY: There is no excuse. SPEAKER: They cut you off and then get away from the contract and have someone else do it. MR. ROBERT TURNPENNY: That would be a mistake for you. SPEAKER: Would it? MR. ROBERT TURNPENNY: Yeah. SPEAKER: I don't think so. ---(Multiple speakers interject.) SPEAKER: I would like to know how it is your fault that the information has only come to you a couple of weeks ago. MR. ROBERT TURNPENNY: Because whenever I --

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copy, but I don't know if... ---(Multiple speakers interject.) SPEAKER: How long is it for? MR. PETER ALLEN: The contract with these guys has no term, but we do have a contract for the bandwidth. ---(Multiple speakers interject.) SPEAKER: How long? MR. PETER ALLEN: Three years. SPEAKER: Wow. MR. PETER ALLEN: So that's why -(inaudible)- agree to sign up for a certain amount of time. SPEAKER: But if they didn't provide the services they claimed they would provide by September 1st, then they are in breach of contract. MR. EUGENE LOVELOCK: Cory, hang on. I would like to make a motion, so what I would like to is do enter for a motion of special resolution of the Members that we vote upon, to open the meeting to new business and new motions to be put on the floor. SPEAKER: Seconded. (Indicating) SPEAKER: In favour. SPEAKER: In favour.
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SPEAKER: A point information -MR. ROBERT TURNPENNY: As far as I'm concerned, when -- any time this company makes a mistake, it's my fault. SPEAKER: All right. But if the information did not get to you, then that is not your fault. MR. ROBERT TURNPENNY: But if it didn't get to me, it is my fault. I should have got it earlier. SPEAKER: So I'm just going to say, say we do want to break the contract. How do we go about looking into breaking it? THE COURT REPORTER: Can't hear you. MR. EUGENE LOVELOCK: So this is a good question about how much it's going to cost us to break our contract and what that would mean in terms of rent. SPEAKER: How long is the contract for? MR. EUGENE LOVELOCK: I'm sorry? How long, what? SPEAKER: How long is the contract for? SPEAKER: How long is the contract for? What's the contract term? MR. EUGENE LOVELOCK: Yeah. We have a

---(Multiple speakers interject.) SPEAKER: Woo. MR. EUGENE LOVELOCK: I believe we have a pass. SPEAKER: I also have a question after that. MR. EUGENE LOVELOCK: Oh. We have a question. Hang on. SPEAKER: This is whoever wants to answer it. How much -- okay, I know it's 17 a month or something like that, but how much is it monthly for the whole building, with what we have right now? MR. PETER ALLEN: For the bandwidth? SPEAKER: Yeah. For the Internet, like, for the whole service. MR. PETER ALLEN: $6,000. SPEAKER: 6,000 a month? MR. PETER ALLEN: Yeah. SPEAKER: Okay. And how much did they say it was? MR. DAVE BURTNIK: So at the time, like, our pricing has come down by since then, but at the time when we proposed, the Internet was a little over 5,000 a month for 300 Meg on fibre.

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MR. ROBERT TURNPENNY: But fibre could not be delivered. SPEAKER: Sounds like a better deal. MR. ROBERT TURNPENNY: Fibre could not be delivered. SPEAKER: Why? SPEAKER: What? MR. ROBERT TURNPENNY: We would have brought fibre in here for $4,000. Because you have to get a building permit from the City. The, the cable company ----(Multiple speakers interject.) SPEAKER: Guys, quiet. SPEAKER: Shh. MR. DAVE BURTNIK: As a carrier, Allstream, as a carrier, we have our, our own people, I guess, doing installs. I'm not on that side of the business. As I mentioned, I'm more of a coach in this. On the network side, the woman that was involved in that part, her name is Nancy Wyborn, and we provided those, pricing as part of the package, like I say, back in the spring. Normal delivery time frame on that is, I think it's 75 days to 90 days. So that was done
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said. SPEAKER: He wants to know, if the Allstream plan was cheaper, why did you go with Introtel? MR. PETER ALLEN: Well, we talked about that. We said the Board and our advisor felt that we should have a system that -SPEAKER: Why? SPEAKER: What is the reasoning? Not because somebody told you. What is your opinion? MR. PETER ALLEN: My opinion is that we needed more access points and theirs was a better system, and that's still our opinion. SPEAKER: The Introtel system was a-MR. PETER ALLEN: Yes. SPEAKER: --better system -SPEAKER: How can you, how can you -SPEAKER: He just explained earlier-SPEAKER: Wait. Wait, wait, wait. SPEAKER: Shhh. SPEAKER: --how you can use less access points ----(Multiple speakers interject.) MR. CHARLIE OSBORNE: You guys, if you want a technical opinion, let's get, let's get the
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in April or May when we thought it was going to be going. It probably would have been realistic to get you up and running for September, but I, I can't, you know, clarify because that's not my department. But we had also provisioned things when, when orders escalate through the system, when a salesperson like Nancy put it in, that looked fairly positive. We had already started the process. Allstream had already invested some plant work money to have this survey done. I can't remember the date. But that was kind of a mistake on her part for us to do some work without any kind of contract, but we had already started the process, so I -- from my understanding from Nancy was that we would have hit your commitment of having the fibre installed for September, but again, that would be her to answer that for sure, but... MR. EUGENE LOVELOCK: A question. SPEAKER: So now that we've heard that that was $6,000 a month; now it's $5,000 a month, what does the general manager have to say as to why it will be $6,000 a month? MR. PETER ALLEN: I didn't hear what he

guy who runs the Internet for Toronto to give a technical opinion. MR. EUGENE LOVELOCK: Hang on. ---(Multiple speakers interject.) MR. CHARLIE OSBORNE: Like, we have -guys -SPEAKER: Point of order. MR. EUGENE LOVELOCK: Hang on. I think I have a way out this, if you're interested. We have put a special, a motion for a special resolution on the floor, to open the floor to new motions and business. That was seconded and passed, so it's passed. SPEAKER: Yeah. MR. EUGENE LOVELOCK: Now I would like to put a motion of confidence (sic) of the Board on the floor and I'm looking for a seconder. SPEAKER: Second. SPEAKER: Second. ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: Can we have a vote? ---(Multiple speakers interject.) SPEAKER: Motion of nonconfidence. MR. EUGENE LOVELOCK: Nonconfidence.

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SPEAKER: Let's see your hands. MR. EUGENE LOVELOCK: A motion of nonconfidence. SPEAKER: All opposed? MR. EUGENE LOVELOCK: Motion carries. ---(Multiple speakers interject with applause and cheering.) MR. EUGENE LOVELOCK: I, I have to apologize. I missed a very key thing. The key thing is, now we have to have elections. So what I'm going to suggest is, we go fetch the ballot box and the ballots. SPEAKER: Can we have Security? MR. EUGENE LOVELOCK: And, yes. We'll get Rod or whoever Rod determines to get the ballot box, and now we will conduct the election for an interim board. ---(Multiple speakers interject with applause and cheering.) SPEAKER: I wanted to ask the general manager ----(Multiple speakers interject.) SPEAKER: Everybody. SPEAKER: Shh. SPEAKER: So for those students or
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SPEAKER: Is there even quorum in this room still? SPEAKER: Yes. SPEAKER: Now? I left and I came back. Is there still quorum in here to dissolve the bloody Board-SPEAKER: Yes. SPEAKER: --without a head count? Is that a vote we just did, just now? ---(Multiple speakers interject.) SPEAKER: Okay. So what's quorum? SPEAKER: Seventy-six. SPEAKER: And there's more than 76 votes in here still? SPEAKER: Yes. SPEAKER: Looks like it. ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: All right. So hang on, hang on. Peter's going to explain to you what we'll actually do. MR. PETER ALLEN: (Inaudible). ---(Multiple speakers interject.) SPEAKER: Guys, guys. SPEAKER: Quiet. MR. PETER ALLEN: What I believe you
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residents who have not had Internet, at all, besides just refunding us our money, we can't wait 'til whenever you guys figure it out -(Security radio interrupts)- so I think that what you should do is, for those people, take it out of the rent. We should not have to pay it because we're going to have no choice but to go get our own contract somewhere else. SPEAKER: Take it out of the rent, yeah. SPEAKER: --so take it out of the rent for next semester as well as refunding it. Yes? MR. PETER ALLEN: Well, I mean, I can check it out, yeah. SPEAKER: No. MR. PETER ALLEN: No. I can't say 'yes' like that. SPEAKER: You can't say 'yes' to -MR. PETER ALLEN: You need a Board to do that. SPEAKER: They're not the Board. Let's hold the elections. SPEAKER: Okay. So let's hold the election and then we'll move ----(Multiple speakers interject.)

should do is that if you're going to elect a board, that's fine. Then, the next scheduled Board meeting will be the 12th of December, so that would be the first meeting of that -SPEAKER: Internal board. MR. PETER ALLEN: -- board, I guess, yeah. SPEAKER: When a new board is elected, after a general meeting, the board is allowed to have -MR. PETER ALLEN: Oh, yeah, yeah. I'm not -- I'm just saying -SPEAKER: No. But I'm saying, for the purpose of advertising because the Board does have to advertise their meeting, so that Members can attend. SPEAKER: Yeah. So we'd put an agenda -MR. PETER ALLEN: Oh, yeah. No. Okay. Well, Cory actually the other day, pointed out that the agendas haven't been going up because we don't have a corporate secretary. But if somebody liaises with me, I will make sure that the agenda is up on the wall for the 12th. Does that work? SPEAKER: Yes.

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SPEAKER: Point of information. This is a General Members' meeting -- (Inaudible) --(Coughing.) SPEAKER: -- requested formally in writing through you to the Board to have a General Members' meeting as soon as possible. It was exactly since then that there have been no Board agendas posted. MR. PETER ALLEN: I mean -- okay. Like, a lot of things are -- a lot of things are my responsibility, but the corporate secretary's meant to do that. SPEAKER: No. And he explained that he -- (Inaudible) MR. PETER ALLEN: Yeah, okay. Yeah. And you brought it up before and I think -SPEAKER: Point to be made, nonetheless. MR. PETER ALLEN: Yeah. Well, it's something for the new corporate secretary to bear in mind, that that's part of his respons--, or her responsibility, which, I mean, it should have. I mean, somebody's doing the agenda -- it should be up. ---(Multiple speakers interject.)
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MR. PETER ALLEN: Now, he said -- just so I get it clear because I'm going to play a role in this as well. So you want to have the Board meeting in the cafe? SPEAKER: Yes. MR. PETER ALLEN: Okay. Fine. And then you're going to give me an agenda which we'll post throughout the building. SPEAKER: Yes. MR. PETER ALLEN: Yeah. Okay. That's fine. SPEAKER: Let's have the election. MR. PETER ALLEN: Sorry? SPEAKER: Why don't we just hold elections? MR. EUGENE LOVELOCK: Yeah. That's the next -- we're just waiting for the ballot box. May I make a suggestion, though? Have a coffee, get some energy, pump some more doughnuts into you. Let's, let's proceed. Oh. We have someone who wants to make a comment. I'm sorry. SPEAKER: Hi, everyone. My name is Patricia. I live in an "A" unit, so actually, this doesn't directly affect me in the sense that we
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MR. EUGENE LOVELOCK: Oh. Just a point. Just -SPEAKER: Guys. SPEAKER: Shh. MR. EUGENE LOVELOCK: Listen, folks. Folks, let's proceed with the election. Let's nominate some people. Let's get the ballot box going. Let's do the whole thing. We need all the people here for the election, okay, because we want to have quorum the entire time that we're doing it, okay. Then we will have a, we'll take a recess. We'll break for the next scheduled meeting. Yes? ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: We will post an agenda, as Cory has pointed out. We'll put on that agenda what we intend to do, and we will... Everybody comes and we will hold the first, that meeting right here in the cafe, for everybody to come in and witness that, okay. SPEAKER: And participate. MR. EUGENE LOVELOCK: And participate. That's important. Participate. SPEAKER: What date? ---(Multiple speakers interject.)

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have just decided to dissolve our Board. So I recognize that everyone is extremely frustrated. I just wanted to make a few points that I'm not even sure if our dissolving of our Board is legal, given that the question was only for people who were in favour. There was no question of who was opposed to it or -SPEAKER: Yes, there was. ---(Multiple speakers interject.) SPEAKER: Yes there was. SPEAKER: Oh, was there? Okay. ---(Multiple speakers interject.) SPEAKER: Okay. I just wanted kind of to make that, make the point that in choosing to dissolve the Board as opposed to creating a certain number of committees to actually work together with them, that actually will create a huge challenge for us. From personal experience, I am heavily involved in a number of committees, and in terms of transferring information over on very insignificant things, it's very, very difficult. And----(Multiple speakers interject.) SPEAKER: --I mean, in terms of having a Board of Directors, if you have a lot of people that are on the Board of Directors, newly elected,

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that do not have any experience or knowledge of how the building runs, I'm just pointing out that there is going to be a significant amount of challenges involved. SPEAKER: That's a very, very prudent point, people. Very prudent. SPEAKER: I am just telling you guys. SPEAKER: Dissolving the Board was counterintuitive. MR. EUGENE LOVELOCK: You raise a good point. We'll deal with it. SPEAKER: I also wanted to make another point, that everyone is complaining about how much they think -- (Inaudible) ---(Multiple speakers interject.) SPEAKER: Quiet down. SPEAKER: Shh. THE COURT REPORTER: Couldn't hear you. SPEAKER: Part of the advantage of living here is that rent is so affordable. Yes, it is very, very frustrating that we are paying for a service that we are not getting; however, also recognize that, that by proposing something as "easy" as refunding Internet -(inaudible)- that will actually take away from any other-Page 167

---(Multiple speakers interject with applause and cheering.) MR. TRAVIS TAYLOR: Hi, everybody. Thank you for sticking around. My name is Travis Taylor----(Multiple speakers interject.) SPEAKER: Shh. MR. TRAVIS TAYLOR: --and I would love your vote. I've put a lot of hard work into getting us to where we are today and I would really appreciate it if you'd help the whole membership out ----(Multiple speakers interject.) SPEAKER: Shh. THE COURT REPORTER: Your name? What's your name? SPEAKER: What's your name? MR. TRAVIS TAYLOR: It's Travis. Travis, T-r-a-v-i-s. SPEAKER: Hang on, hang on. ---(Multiple speakers interject.) SPEAKER: Point of order. If you're going to go on the Board,-MR. EUGENE LOVELOCK: We are going to elect 12 people.
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SPEAKER: Shh. SPEAKER: --possible maintenance fees. So, like, if you're complaining of, like, bugs in your building, if you're complaining -- or in your unit or mice in your unit, whatever money it is you're dipping into rent to reimburse people in the multi-units for not getting our Internet, that is going to affect you negatively. SPEAKER: The money should come from the company, not from the rent. The company will reimburse us for what happened here. ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: Yes. I think choosing a Board to now deal with this -SPEAKER: Guys, will you keep it down, please? MR. EUGENE LOVELOCK: I think choosing a Board to now act as an interim Board and be open with everybody here is probably a very good way of achieving that. MR. SAM ICETON: Hey, everybody. My name is Sam. I am running for the Board. I will not ever let any kind of shit like this happen again. SPEAKER: Woo.

SPEAKER: --you have to ask yourself, somebody has to nominate you and somebody has to second it first. MR. EUGENE LOVELOCK: Absolutely. So all we are really doing by people putting our names out is so people can nominate us, okay. SPEAKER: I second that. MR. EUGENE LOVELOCK: Okay. So we can stand, but we need to be seconded and voted in, okay? SPEAKER: Okay. I second Travis's motion. MR. EUGENE LOVELOCK: My name's -- hang on. My name's Eugene Lovelock and I would like very much to run for the Board. I am going to run for the Board and I would like your vote. MR. SAM ICETON: I second -SPEAKER: Second -SPEAKER: Second nomination. MR. EUGENE LOVELOCK: Perfect. MR. MOATHE EL-RABBANY: Hi, everyone. I'm Moathe. SPEAKER: Woo. MR. MOATHE EL-RABBANY: I want to run for the Board, as well.

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---(Multiple speakers interject with applause and cheering.) MR. EUGENE LOVELOCK: Folks, folks. When you're voting and you're choosing a candidate, on your ballot, please put your Member Number ----(Multiple speakers interject.) SPEAKER: Can everybody quiet down, please? This will go ten times faster if we just listen and then do it all. MR. EUGENE LOVELOCK: When you're voting and your choosing your candidates, please write on your ballot, your Member Number. Okay. SPEAKER: At the top? MR. EUGENE LOVELOCK: At the top of the ballot. Thank you. ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: L-o-v-e-l-o-c-k. It's Eugene, E-u-g-e-n-e. ---(Multiple speakers interject.) MR. JEREMY KROEKER: Hello, everyone. My name is Jeremy Kroeker. SPEAKER: Guys, can we keep it down? MR. JEREMY KROEKER: I formerly was a Board of Director and due to a lot of frustration on my part -- or not on my part; that I
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voted twice. MR. TREVOR LACHAPELLE: My name is Trevor Lachapelle and I've been a Member here for a while. I currently manage the -SPEAKER: Guys, can we keep it down, so we can hear him? Sorry. MR. TREVOR LACHAPELLE: And I've been on the Board before and, like a lot of you, I've been really frustrated by this, so I want to make sure-SPEAKER: Can't see. MR. TREVOR LACHAPELLE: --you guys vote in an accountable Board, a Board that answers to and listens to the membership because, as you can see up there, it's the membership that runs the building, okay. The Board takes direction from the membership. That's why there was some discussion about having the first Board meeting down here. I think that's a great idea because that way-SPEAKER: We can't see. MR. TREVOR LACHAPELLE: --people can come and state their piece. SPEAKER: Seconded. MR. CHRISTOPHER REID: Seconded. My name is Christopher Reid. I didn't
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experienced, I stepped down as a Board of Director -(inaudible)- and I would just like to, I would like to put out there that I would fully fight for transparency and none of this happens again, right. I felt like I was talking to a brick wall often when I was fighting my points on the Board. Without going into too much detail, I just would like to be able to work with people that I can talk to and hear me out and I could fully be on the same page as them. SPEAKER: Second. SPEAKER: Your name? MR. JEREMY KROEKER: Jeremy Kroeker, J-e-r-e-m-y. SPEAKER: Louder. MR. JEREMY KROEKER: It's on the board. SPEAKER: We can't see, though. You guys are blocking it. MR. EUGENE LOVELOCK: Okay, guys. There are some pens floating around. There's going to be some pens on the table up here and the ballot box is on the table. Make sure you put your Member Number on the top bar of your ballot. That way, we'll keep the ballots until the next AGM and it allows us to scrutinize that, make sure nobody has

expect to be doing this tonight; however, I've lived in this building for quite a number of years and experienced a number of injustices and witnessed a number of injustices; certainly personally experienced some myself and am aware of a lot of inefficiencies and a lot of rules that can be tweaked and adjusted for a responsible group that's prepared to be progressive and efficient. I'm actually a consultant and, and my title is Solutions Architect, so I'm very much focused on solutions. And having the experience in living here for so long, I'm very excited to be a part of the progressive change. Christopher Reid. MR. SAM ICETON: Seconded. MR. MOATHE EL-RABBANY: Hey, guys. Here's a random idea. Could I please nominate Paul for Management? ---(Multiple speakers interject with applause and cheering.) MR. MOATHE EL-RABBANY: Paul, wherever you are. SPEAKER: Paul has another job. SPEAKER: Paul. MR. PAUL TIRIMACCO: You know what? I really, I really appreciate you guys coming out

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tonight. And people have been leaving. We want to make sure that we keep quorum here at the meeting. SPEAKER: A few more minutes. MR. PAUL TIRIMACCO: A few more minutes, all we need. I'm staff of the building, so I would have to resign my post as staff before I can work or sit on the Board. Management and the Board are two different things, so perhaps you... SPEAKER: Oh. It has to be Board of Director -- okay. MR. PAUL TIRIMACCO: Yeah. So we could always look at Management another time. (Laughter) ---(Multiple speakers interject.) MR. PAUL TIRIMACCO: So in the future perhaps, but we'll talk about some other things soon. Soon. MR. PAUL WILLIAMS: I'm also Paul. I've been in the building since 2001. I study Politics and Public Admin at Ryerson. SPEAKER: What's your last name? MR. PAUL WILLIAMS: Williams. And I've sat on the Board at Ryerson. You're probably familiar with, with CESAR, right?
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MR. CORY SWICK: My name is Cory Swift. I have lived in the building for an embarrassing too long of a time; at least 14 years. I've served on the Board, Social Activity Committee, I've worked for Maintenance as well as Housekeeping. I've always been a very, very strong supporter of what is supposed to have been a co-operative -(Inaudible) THE COURT REPORTER: Can't hear you. MR. CORY SWICK: There was one time -SPEAKER: Speak louder, please. MR. CORY SWICK: Thank you. There was one time, actually, where -- I've heard so many people in this building who have encountered endless frustration, tried to make things better, and have hit a brick wall, basically. There was one time in particular where... First of all, you have to be a full-time student to move into this building. There was a gentleman who was evicted for deactivating the entire building's fire alarm system, let back into the building, wasn't even a student, and he was paired up in a two-bedroom apartment with myself, one of the Board Members who evicted him. (Laughter)
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SPEAKER: Yeah. SPEAKER: Woo. MR. PAUL WILLIAMS: Yeah. So I've been in the building for a while and I've seen a lot of different things. What I propose is, I kind of want to go towards more of -- I, I agree with accountability. I also think a certain amount of reform might be needed, as well. But I, my idea I proposed it to Paul - is having some kind of, kind of a portal, like, that you can actually, people, people can actually communicate via the web. So, you know, things that up on the board, an online -SPEAKER: Okay. An online suggestion -MR. PAUL WILLIAMS: An online, yeah, social network, and I've been working on one. I have some contacts in the community for that, as well, so I, that's what I propose. And I think that would have helped with, because technology -it's suggested that technology is the way forward. I think we could be very innovative in that way, and that's my kind of platform and solution, that I can see that can actually happen, so, yeah. I'm going for the Board.

---(Multiple speakers interject.) MR. CORY SWICK: When I informed the then-and-current Housing Coordinator, she literally giggled and said, 'Well, that's too bad. He's already signed a lease.' I then informed the building's administrator, the then-and-now one, who said, 'Well, I have no written documentation to support what you're claiming.' It was a terrible, it was a terrible thing. But at any rate, I didn't run away from the building at that point. That was just further reason for me to stay here and sacrifice more of my years where I should be moved out of the building with kids and stuff, and that's the type of person I am. I like to commit myself to you, so thank you. SPEAKER: Good. Okay. Next. MR. BRANDON ARKINSON: Hi, everyone. Sorry. My name is Brandon Arkinson. Sorry. Arkinson. I'm currently on the Board. I moved in, in the summer. I wasn't here when the Internet was decided on. I've done my best to work for the Board, for the building. SPEAKER: Is it Arkinson?

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MR. BRANDON ARKINSON: With a "k". Okay. Thanks. I've tried to educate myself as much as I can into Board activities. I ran for the Board at Ryerson unsuccessfully, proposed a number of things that were communally based. I tried to advocate for lower transit fares, for accountable (ph) exams that were posted beforehand, so that people could schedule their, their trips home or their trips around the Christmas holidays properly. I've tried to get as much Internet information as possible----(Multiple speakers interject.) SPEAKER: Shh. MR. BRANDON ARKINSON: --and I would like to remain on the Board and do the best job I can for you guys, so I hope you consider me. MR. EUGENE LOVELOCK: Well, let's do a tally. We've got one, two, three, four, five, six, seven, eight, nine people, so we have room for four more people. SPEAKER: Four more? SPEAKER: Three. MR. EUGENE LOVELOCK: Pardon me? ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: Yeah. More
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MR. KUMAR WILSON: I'm done, I'm done. Just-MR. TREVOR LACHAPELLE: Thank you. MR. KUMAR WILSON: --I'll help you. If you want my name, there it is. MR. TREVOR LACHAPELLE: Please, nobody leave for the next five, ten minutes. MR. EUGENE LOVELOCK: Yes. Please don't leave the next five, ten minutes. MR. TREVOR LACHAPELLE: We're getting close to quorum. MR. EUGENE LOVELOCK: We're very close to quorum and we'd like to finish. SPEAKER: Even if you've already voted, please stay. MR. EUGENE LOVELOCK: Even if you've already voted. MR. TREVOR LACHAPELLE: If we go below quorum, this is all over. MR. EUGENE LOVELOCK: Right. So let's, let's continue on and let's stick around, please. Is there anyone else who wants to come forward and run for the Board? MR. ADAM PELLS: I do. I'd like to stay on the Board if I can.
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people are allowed, so... SPEAKER: Need at least 12. ---(Multiple speakers interject.) MR. KUMAR WILSON: All right. Well, hello, I suppose. My name is Kumar Wilson. I'm new. Came here in September. I don't really know much about all this other stuff. Basically, as a new resident, I come here and I see these smarmy-assed people running our building. Makes me really pissed. The fact is, we still need people to step forward and help run this thing. This building has ridiculous amounts of potential; the location, the price. Like, oh, my... It's why we're here, obviously. Like, do you want to go live at Primrose where they charge you 1,500 bucks a month for a freakin' meal plan, to harass you when you're trying to light a dube and just freakin' chill? (Laughter) SPEAKER: Woo. MR. KUMAR WILSON: Like, you know what I mean? Like, do you want to go live at Campus Common? Have you seen their rooms? You want to pay more for less space? SPEAKER: We're -(inaudible)- so let's move.

I'm Adam. I was on the Board before. I would like to stay on. I think I'm one of the good guys. MR. EUGENE LOVELOCK: Yeah. Okay. SPEAKER: Okay. MR. EUGENE LOVELOCK: Adam, spell your name, please. MR. ADAM PELLS: A-d-a-m P-e-l-l-s. MR. EUGENE LOVELOCK: Okay. All the candidates are up. Is anyone else willing to put themselves forward? MR. MAHDI KHADER: One more, one more. MR. EUGENE LOVELOCK: Okay. MR. MAHDI KHADER: My name is Mahdi. I'm going to be the best. ---(Multiple speakers interject with applause and cheering.) MR. EUGENE LOVELOCK: Wait, wait, wait, wait, wait. Calm down, please. Say your name clearly, so we can get it on the -MR. MAHDI KHADER: Mahdi Khader, M-a-h-d-i, Khader, K-h-a-d-e-r. ---(Multiple speakers interject.) SPEAKER: Can you guys just move a bit

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from the screen, so we could see it, the names? SPEAKER: Can you move? MR. EUGENE LOVELOCK: All right. SPEAKER: Can you guys -MR. EUGENE LOVELOCK: Everyone, can we just calm down for a second? MR. SAM ICETON: Everybody behind the table, can you guys all, like, get out of the way of the screen, so everybody can know the names of the people that you're voting... All right. Now, one by one, all of us are going go through and say our first names. Our last names are up there. Write it down. And hopefully, this will take five more minutes and we're done. My name is Sam Iceton. MR. EUGENE LOVELOCK: My name is Eugene Lovelock. MR. KUMAR WILSON: My name is Kumar Wilson. MR. PAUL WILLIAMS: My name is Paul Williams. MR. JEREMY KROEKER: My name is Jeremy Kroeker. MR. BRANDON ARKINSON: My name is

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Someone just raised a very good point. You might want to stick around to see the results because once you deposit your ballots, Security is going to scrutinize them and we're going to put the results up for you, okay. SPEAKER: Don't have time for this. SPEAKER: You don't have to. MR. EUGENE LOVELOCK: You don't have to. You don't have to. It will be posted, but if you're interested, stick around. Just vote, please. That's the most important thing. ---(Multiple speakers interject.) MR. EUGENE LOVELOCK: The results will be posted on all the bulletin boards. MR. SAM ICETON: Thanks so much for coming and saying your piece. It was awesome. Thanks, everybody, for coming out and just saying your piece and giving your opinion. I would just like to say thank you to everyone who came out here and stuck around for the whole thing. Really appreciate it. (Applause) We're actually making a difference. ---(Multiple speakers interject with applause and cheering.) MR. EUGENE LOVELOCK: Okay. I hear
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that the entire ballot has to be filled out, so ----(Multiple speakers interject.) MR. EUGENE LOVELOCK. ...we're good. So we're going to go, folks, vote and let's get the results out on the board as soon as possible. SECURITY SUPERVISOR RODNEY: Ladies and gentlemen, once everyone is done casting their votes, I'm going to be bringing out the ballot box. Me and other Security will be calculating all those ballots. THE COURT REPORTER: Can't hear you. SECURITY SUPERVISOR RODNEY: It will take approximately 20 minutes, so grab a coffee, go grab something to eat and come back in 20 minutes. Then we'll give you the results. MR. EUGENE LOVELOCK: Thank you very much, Rodney. SPEAKER: Can you repeat that to the court reporter? SECURITY OFFICER RODNEY: So, point of order. My name is Rod, Head of Security. ---(Multiple speakers interject.) SECURITY OFFICER RODNEY: Basically, what I'm stating is that the votes will be tallied in roughly 20 minutes or so.

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Brandon Arkinson. MR. MOATHE EL-RABBANY: My name is Moathe El-Rabbany. MR. ADAM PELLS: Adam Pells. MR. CORY SWICK: My name is Cory Swick. MR. CHRISTOPHER REID: My name is Christopher Reid. MR. TREVOR LACHAPELLE: Trevor Lachapelle. MR. MAHDI KHADER: My name is Mahdi Khader. SPEAKER: Don't forget your Member Number on the top of your ballot. SPEAKER: Everybody make sure you have your Member Number on your ballot. MR. EUGENE LOVELOCK: Yes. That's a wonderful point. Everyone, please make sure you write your Member Number on the top of your ballot, okay. And I believe we now can start our vote and deposit our ballots. SPEAKER: Enter your ballots up here and then you can go. ---(9:37 p.m.) MR. EUGENE LOVELOCK: Security...

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---(Ballots cast 9:40 p.m. - 9:52 p.m.) ---(Security Supervisor Rodney removes ballot box at 9:52 p.m.) MR. TREVOR LACHAPELLE: Be back in 10 minutes. ---Recess at 9:53 p.m. ---On resuming at 10:34 p.m. MR. TREVOR LACHAPELLE: Okay. Got the results. Can everybody hear me? (Laughter) okay. Eugene Lovelock, Travis Taylor, Sam Iceton, Jeremy Kroeker. Hope I said that right. Moathe... MR. SAM ICETON: Yep. There's only one Moathe. (Laughter) MR. MOATHE EL-RABBANY: Trust me, I've been looking. (Laughter) MR. TREVOR LACHAPELLE: Trevor Lachapelle, Christopher Reid, Cory Swick, Brandon Arkinson, Kumar Wilson. MR. PAUL TIRIMACCO: We don't have any girl staff on. MR. TREVOR LACHAPELLE: Stand by. SPEAKER: Somebody had mentioned that, actually. MR. TREVOR LACHAPELLE: Okay.
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SPEAKER: It was me. MR. TREVOR LACHAPELLE: Adam Pells, Paul Williams. That should be 12. That's your new Board of Directors. Mahdi Khader. MR. PAUL TIRIMACCO: He's not even here. SPEAKER: Mahdi Khader. MR. TREVOR LACHAPELLE: Okay. That was the 13th person. SPEAKER: He was the guy who was like, 'I'm going to run,' and then didn't -MR. TREVOR LACHAPELLE: Lowest numbers of votes, so he's off. SPEAKER: But we met -MR. TREVOR LACHAPELLE: So-SPEAKER: How many did we -MR. TREVOR LACHAPELLE: --we had quorum. I don't know what the number was. Security has the number. SECURITY SUPERVISOR RODNEY: You guys, it was lower, but it was quorum. MR. TREVOR LACHAPELLE: Okay. So we have the new Board, once again, just first names: Paul, Adam, Eugene, Travis, Sam, Jeremy, Moathe,

Trevor, Christopher, Cory, Brandon, and Kumar. Congratulations, you all. SPEAKER: Congratulations. ---(Applause.) MR. TREVOR LACHAPELLE: Thanks again for everybody coming out. And can the Board please meet over here? THE COURT REPORTER: Trevor, do you need this recorded? MR. TREVOR LACHAPELLE: No. I think we're good. THE COURT REPORTER: Okay. MR. SAM ICETON: Thanks so much for all of your time. ---[ Whereupon the General Members' Meeting concluded at 10:36 p.m. ] -----------------------------------SUMMARY OF THE NOVEMBER 29, 2012 ELECTION RESULTS APPOINTING A NEW BOARD OF DIRECTORS AS FOLLOWS: NOMINEE NUMBER OF VOTES POSITION Trevor Lachapelle 19 votes President Eugene Lovelock 20 votes Vice-President Jeremy Kroeker 20 votes Secretary Adam Pells 19 votes Treasurer Christopher Reid 19 votes Liaison Officer Brandon Arkinson 20 votes Moathe El-Rubbany 20 votes Sam Iceton 19 votes Mahdi Khader 12 votes Cory Swick 18 votes Travis Taylor 20 votes Paul Williams 17 votes Kumar Wilson 20 votes ----------------------------------

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REPORTER'S CERTIFICATE I, BONNIE LYNN VAN DER MEER, C.S.R., Certified Shorthand Reporter, hereby certify; That the foregoing proceedings were taken before me at the time and place therein set forth; That the proceedings were recorded stenographically by me and were thereafter transcribed by me; That the foregoing is a true and correct transcript of my shorthand notes so taken.

Dated this 7th day of December, 2012.

------------------------------------NEESON & ASSOCIATES COURT REPORTING AND CAPTIONING, INC. per: BONNIE LYNN VAN DER MEER, C.S.R.

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A abilities 117:15 ability 93:15 128:3 able 5:6 51:9 92:8 114:19 138:4,4 140:17 171:8 absolutely 47:1 90:11 97:8 113:22 169:4 accept 32:14,15 50:25 acceptable 79:17 accepted 48:5 access 28:13,24 29:19 29:25 30:1,2,4,5,22 36:25 39:18 53:16 67:22 68:22,23 69:8 69:11,22,23 70:1,7 70:9,13,20 71:3,9 71:12 72:21 73:3,14 75:19,24 76:10,12 76:14 79:3,9 80:18 83:11,11,18,19 84:23,24 85:1,2,3 86:12 87:8,25 88:20 89:1,3,4,5,10,10 90:6 100:10 102:22 109:10 125:21,25 139:7,14 143:11 156:12,21 accessing 37:10 67:19 73:2,13 84:23 accommodate 93:19 accord 23:13 account 110:3 accountability 175:7 accountable 147:7,9 172:13 178:6 accurate 29:16 53:2 accusations 90:4 achieving 167:20 act 111:24 112:5,12 113:12 120:18 167:18 activities 178:3 Activity 176:4 actual 37:25 75:20,23 79:9 121:13 123:6 137:24 139:20 Adam 1:16 119:12,12 120:2,4 180:24 181:1,6,8 183:4,4 187:2,25 188:20 add 30:4 35:14 94:20 139:17 added 87:8 adding 15:14 additional 128:25 address 14:8 44:2 92:10 addressed 111:4,11 adjourn 113:24 114:10,15 126:20 136:11,12 adjourned 3:14 19:16 adjusted 173:7 Admin 174:21 Administration 1:14 administrator 177:7 admit 66:6 advantage 166:19 advantageous 74:9 advertise 161:15 advertised 59:21 advertising 161:14 advice 102:11 129:1 advisor 156:6 advocate 178:6 affect 164:25 167:8 Affidavits 131:25 132:2 affiliation 35:10 affordable 166:20 agenda 13:14,24 14:3 18:11 111:25 161:18,23 162:23 163:16,17 164:7 agendas 161:21 162:8 AGM 15:16 18:12,16 23:5 44:14 47:10 49:17 52:19 53:6 55:1 64:25 102:9 111:22 171:24 ago 33:14 38:25 55:21 73:12 76:22,23 110:10 133:11 146:3 148:6,12 149:2,11 150:1,23 agree 23:17 25:22 64:24 97:3 152:12 175:6 agreed 24:9 89:10 agreement 19:2 24:10 ahead 3:19 13:16,17 15:22 16:25 19:24 20:7 21:21 30:23 46:15,20,21 107:18 127:19 air 73:7,7 AirJuice 73:8 83:13 86:21 87:3 alarm 2:8 176:21 Allen 1:13 19:8 20:17 20:20,23 21:3,20 22:3,15,19,21 23:4 23:16,20,24 24:6,12 24:15,17,22 25:1,5 26:3,21 33:12,20,23 34:3 41:4,10,23,25 42:7,12,16 57:22 58:2,14 60:12 61:7 64:10,15 76:22,24 77:3 82:10 92:5,14 92:20,23 93:4,12,16 95:5,11 96:8,13,18 96:25 97:8 98:14,21 98:25 99:3,7,11,14 99:19 100:13 102:1 102:5,8,20 103:1,4 103:7,11,18 104:12 104:15,18,23 105:9 105:23 107:7 123:1 123:9,15 124:12,15 124:21 125:8,18 126:7,14 127:23 131:3 133:1,8,10,13 133:17,24 141:16 141:25 152:4,9,11 153:14,17,19 155:25 156:5,11,15 159:13,16,19 160:21,25 161:6,11 161:19 162:9,15,19 164:1,6,10,13 alleviate 43:19 alley 2:11 allow 4:21 6:18,24 93:19 allowed 107:19 138:9 161:9 179:1 allowing 7:4,5 68:23 allows 85:16 171:25 Allstar 73:20 Allstars 142:23,24 Allstar's 74:1 Allstream 1:19 7:16 10:9,10 25:13,22 41:15 42:15 43:12 43:20 46:23 47:4 49:10 53:3 57:7 60:11 61:16 65:18 67:13 68:7,20,25 70:18 73:21,22,22 78:24 82:9,10,25 83:1 86:10 89:15 91:14 94:13 105:19 110:8 125:7 128:20 139:13 142:24 144:7,8,9,13 154:16 155:10 156:3 Allstream's 52:22,25 138:2 alternative 25:17 42:10,22 alternatives 25:16 America 110:11,13 amount 16:16 37:25 38:22 40:23 41:5,9 41:10 53:14 70:8,12 85:17 90:10 100:12 116:22 119:22 152:12 166:3 175:7 amounts 44:14 179:13 analogy 10:21 84:3 Anderson 98:17 100:3 announcement 2:4 annual 9:10,13 13:24 24:12,17 89:11 111:1,6 answer 17:15 22:15 41:7 86:6 91:15 92:1 108:6 128:18 131:16 132:11 143:24 145:20 146:21 148:24 149:16 153:10 155:18 answered 90:2 108:5 128:7 answers 172:13 anticipated 25:20 anybody 4:7,9,21,24 5:4 6:13 16:1,2 34:22 35:25 40:20 110:25 118:20 anymore 71:10 anyone's 43:9 anyway 85:7 88:5 125:21 anyways 80:21 117:22 134:20 144:14 AP 38:13 39:10 72:4 76:13 apartment 23:1,3,9 176:23 apologize 84:6,7 145:15 158:9 apologizing 84:7 apparent 105:16 apparently 37:7 99:12 129:14 130:18 137:10 139:5 appears 75:19 applause 8:24 23:15 27:11 33:9,11 45:17 45:19 55:25 58:22 59:1 66:12 75:11 78:14 82:20 101:25 102:19 109:18 114:3,9 116:17 135:16 139:23 146:7,10 158:7,19 168:2 170:2 173:19 181:17 184:21,24 188:4 appoint 119:16 APPOINTING 188:17 appointment 4:11 appreciate 168:11 173:25 184:21 approached 9:19 approaching 24:4 appropriate 17:5 51:10 approve 21:21 24:7 54:23 120:20 122:15,18 approved 54:25 126:19 approximately 185:13 April 155:1 APs 25:12 36:5,6 72:18 Architect 173:10 area 87:4,7,9 141:14 arguing 131:14 Arkinson 1:15 177:19 177:20,21,25 178:1 178:14 182:25 183:1 186:19 188:21 asked 9:20 12:19 13:7 13:11 35:11 42:22 47:10 66:3 74:24 86:4 89:17 101:18 101:20 108:24 112:11 131:5 145:7 145:9,13,21 asking 13:10 19:10,23 33:21 54:23 81:13 82:19 assign 95:18 ASSOCIATES 189:21 assuming 143:19,21 143:22 astronomical 51:16 attached 21:22 attend 161:16 attended 58:19 attest 54:3 audio 142:6,8 available 5:24 18:15 38:1 70:8 71:14 116:13 138:17 Aw 59:19 award 58:18,19 aware 50:16 148:5 173:5 awesome 68:11 184:16 awkward 74:3,6 A's 93:20 A-d-a-m 181:8 B B 53:17 55:13 56:12 back 5:3 7:9 20:11 22:2 31:25 33:2 38:12 39:2 57:12,15 58:1 59:5 60:1,3 61:3 62:3,15,20 73:11,15 78:8 90:5 96:6 102:12,13 103:14,17 114:23 116:10 117:1

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123:24 124:24 126:20 136:11 140:25 154:23 160:4 176:21 185:14 186:4 backbone 10:16,25 bad 134:11 177:4 Bailey 1:13 2:15,23 3:2,16,24 4:2,5,19 5:2,8,11 6:13,23 7:3 7:8,13,22,25 8:23 12:6,11,18,22,25 13:2,17,22 14:4,7 14:11,14,16,24 15:18,22 16:1,15,18 16:23 17:15 18:2,6 18:24 19:4,9 20:6 20:10,15 21:1,5 22:1,10,14 25:3 53:6 59:23 60:14,17 60:21,23,25 61:10 61:13,17,19 62:5,11 63:21 77:22,25 82:17 86:4 93:24 97:10,16 115:17 116:18 117:3 bait-and-switch 44:15 44:16 57:6 65:12 131:18 ballot 158:11,15 163:7 164:17 170:5 170:12,15 171:21 171:23 183:13,15 183:19 185:1,8 186:3 ballots 158:12 171:24 183:21,22 184:3 185:10 186:1 band 29:8 72:15,15 bandwidth 11:7 28:16 29:9 42:3 51:10 52:4 66:18,23 67:1 67:7 70:8 90:10,18 152:6 153:14 bank 133:3 bar 171:23 Barely 34:25 bars 37:10,13,18 38:7 38:8 based 11:5 56:12 90:23 105:16 117:20 122:4 128:12 130:1 142:10 144:17,19 178:5 basically 4:20 13:6 17:21 39:14 134:6 176:16 179:8 185:23 basis 4:18 bear 162:20 beginning 16:20 19:13 70:2 79:1 BEHALF 1:20 believe 42:16 43:11 102:20 119:14 120:17 131:3 133:2 133:14 153:3 160:25 183:20 Bell 83:6 137:22 benefit 138:15 benefits 91:12,21 144:22 145:13 best 47:7,17 114:6,7 117:15,19 124:6 128:14 129:8 177:23 178:15 181:15 better 36:11 53:13 55:3 60:4 69:13 72:10 90:15 115:5 123:7 128:11 144:14 154:3 156:12,16 176:15 bidding 18:10 big 24:1 34:1 78:20 86:14 89:17 92:10 94:10 biggest 29:19 69:8 big-picture 30:11 bit 69:20 72:5 74:6 78:23 82:24 88:24 118:15 129:1 136:6 136:23 181:25 bits-and-bytes 30:8 145:24 blackouts 39:4 blaming 148:18,19 bleeding 38:22 39:7 blind 50:15 blocking 171:18 bloody 61:5 63:6 160:6 blurting 44:21 board 1:12 8:19 9:19 9:24 10:1 20:9,13 21:11,12,19 23:11 23:19 25:10 47:8,15 47:25 48:3,14 54:2 54:2,17 56:6,7 79:6 79:7,12 102:5,8,10 103:21 105:15,16 107:5,7,8 114:21 117:13 118:2,11,20 119:4,8,13,17 120:8 120:9,22 122:2,9 128:19 129:7,12,12 134:15 136:17 140:5 156:6 157:16 158:17 159:19,21 160:6 161:1,2,5,6,8 161:9,14 162:5,7 164:3 165:1,4,15,24 165:25 166:8 167:14,18,18,22 168:23 169:15,16 169:25 170:24 171:1,7,16 172:8,13 172:13,16,18 174:8 174:9,11,24 175:12 175:25 176:4,24 177:21,24 178:3,4 178:15 180:23,25 181:1 185:5 187:4 187:24 188:6,17 boards 184:14 Bonnie 1:25 189:3,23 Boo 81:8 131:15 books 9:15,17 boom 71:3,3,3 bother 110:20 bottom 66:20 88:18 134:8 bought 81:20 bouncing 5:3 box 158:11,16 163:7 164:17 171:22 185:8 186:3 Brandon 1:15 177:19 177:20 178:1,14 182:25 183:1 186:18 188:1,21 breach 152:16 bread-and-butter 67:14 break 94:9 151:12,17 163:12 breaking 151:13 brick 171:5 176:16 brief 140:24,24 bring 8:15 10:12 49:16 55:2 79:17 83:13 108:9,14 111:21 117:11 141:10 145:19 bringing 68:9 69:6 86:18 115:23 185:8 broke 32:11 broker 128:13 brought 9:22 39:2 44:9 47:6 54:10 56:8 66:4 68:12,20 69:12 79:6,7 83:9 84:10 116:23 121:16 134:18 136:20 137:1 149:11 154:9 162:16 Brunet 1:19 68:6 69:10,14 75:22 76:17 84:5,12 87:12 87:16,24 90:9,13,20 90:23 92:16 93:2 95:25 bucks 96:4,4 179:16 buddy 106:11 budget 15:17 25:8 41:16 124:17 budgeting 111:23 budgets 88:24 bugs 167:3 building 6:9 9:8,21 10:13 13:12,13 15:6 17:10 18:1,8,22 19:12 20:6 23:1,3 23:10 25:8,14,20,24 26:2 27:21 35:11 36:10 39:9,11 43:18 43:22 50:21 51:2,19 66:18,22,24 67:15 68:8,25 70:12,21 71:20 76:24,25 77:4 79:9 86:9 87:5,8,9 92:7 102:16 106:3,6 116:20 124:4 126:9 134:22 137:19,24 138:5 144:15 153:12 154:10 164:8 166:2 167:4 172:16 173:2 174:6 174:20 175:4 176:2 176:14,19,22 177:12,14,24 179:10,12 buildings 67:15 building's 63:13 176:21 177:6 built 88:15 bulletin 184:14 bullshit 59:18 bunch 9:16 31:24 59:7 66:11 92:24 burstable 50:6 Burtnik 1:19,19 47:4 52:11,16 65:15 66:5 67:10 68:3,4 73:25 74:17,21,24 75:3,14 75:17 76:18 82:23 82:25 83:4 84:1,14 84:19,22 85:7,12,15 86:8 87:1,14,20,25 89:22 92:13 93:10 93:13,23 94:2,24 95:4,9,14,17 96:3 96:16 97:14,18 98:7 98:16,24 99:2,4,24 100:14,17,23 101:2 101:6,9 108:19,23 109:3,19 136:18 137:5,8,16,23 139:12 143:4 153:22 154:15 business 4:15 15:14 15:17 28:3,11 45:13 46:4,4 107:15 108:7 108:10 111:14 113:10 134:3 152:21 154:18 157:12 business-class 10:11 button 95:23 buy 124:8,9,18 B's 93:20 C C 1:11 cabinets 36:15 cable 76:2,4 143:9 154:11 cabling 70:20 143:6 cacophony 119:1 cafe 163:19 164:4 Cafeteria 1:5 calculating 185:9 calculations 90:21 call 3:4,8 8:11 12:7 14:25 15:10 16:1,2 19:5 20:3 38:9 69:2 107:2 108:3 113:20 113:23,25 114:4 134:11 142:22,24 called 7:20,24 8:3,9 10:9 12:9 13:4,6,23 14:5,7,9 15:2 17:21 17:22 25:11 31:20 69:19 70:8 73:8 83:10 106:24 107:1 107:22 111:7 112:18 113:3,19,21 140:8 calling 14:23 17:3 calm 114:15 117:12 181:19 182:6 Campus 179:21 Canada 10:11 39:1,5 67:16 83:6 94:11,13 110:9,14 cancel 78:6 candidate 170:4 candidates 170:11 181:10 cap 11:7 capabilities 98:12 capability 34:14,24 109:14 CAPTIONING 189:22 card 5:14 63:9 98:2,9 98:18,22 100:3 108:25 109:6,15 130:20 131:5,7 132:16 137:2 cards 133:14 care 106:11 110:15 145:18 cared 146:4 Caroline 48:11,14,16 48:21 carried 121:19 126:20 carrier 10:11 138:3

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154:15,16 carries 121:7 158:5 carry 51:20 case 17:8 36:10 69:4 95:21 cases 31:6 cash 41:2 64:9 cast 106:23 113:3,6 186:1 casting 185:7 cause 36:15 51:20 111:5 caused 4:25 44:25 causing 38:22 39:4 ceiling 39:23 cell 34:10,13,14 38:6 38:8 cent 18:3 53:2 66:23 66:24 69:15 87:4,15 88:6 94:12 97:3 104:22,24 105:7 136:24 centres 10:17 century 83:8 CEO 146:8 certain 16:16 24:21 65:1,1,2 111:7 116:22 137:20 152:12 165:15 175:7 certainly 11:23 48:25 49:2 137:9 173:4 CERTIFICATE 189:1 certified 3:13 189:4 certify 189:4 CESAR 174:25 chair 1:13 2:5,15,23 2:25 3:2,16,24 4:2,5 4:19 5:2,8,11 6:13 6:23 7:3,8,13,22,25 8:23 12:6,11,18,22 12:25 13:2,17,22 14:4,7,11,14,16,24 15:18,22 16:1,15,18 16:23 17:15 18:2,6 18:24 19:4,9 20:6 20:10,15 21:1,5 22:1,10,14 25:3 53:6 59:23 60:14,17 60:21,23,25 61:10 61:13,17,19 62:5,11 63:21 77:22,25 82:17 86:4 93:24 97:10,16 115:17 116:18 117:3 chairing 2:17 challenge 165:17 challenges 166:3 chance 3:20 102:23 change 13:10,13 15:11 23:6,8 29:24 29:25 42:1,2 44:23 52:7 81:14,15 90:8 90:10 99:1 107:25 147:3 173:13 changed 131:13,14 134:19 changes 144:4 changing 15:13 23:11 132:24 channel 72:18,20 channels 72:11,13,16 72:17,24 chaos 114:20 118:25 charge 53:15 94:25 95:2 109:8 119:16 179:16 Charlie 1:16 5:18,25 6:6,11 8:6 15:15 18:11,14 20:12,18 20:21 21:8,14 24:24 47:14,19,23 48:1,6 48:9,11,13,17,18,22 49:2,7,15 54:6,11 54:15,22 55:7,11,19 55:23 56:3,21 78:22 79:19 80:1,6,8,12 80:15,22 85:19,25 89:20 90:3 94:22 95:1,7,10,12,16 110:23,24 111:12 128:17 129:11,20 129:24 130:4 131:20 144:25 145:2 156:24 157:5 charts 51:10 cheaper 42:11,17 43:1 44:11 89:6 156:3 check 45:14 131:6 133:4,19 159:14 checked 45:5 47:9 98:11 133:3 cheering 58:22 59:2 109:18 114:3,9 158:7,19 168:2 170:2 173:19 181:17 184:24 chill 179:18 choice 67:12 159:7 choose 14:21 122:3 choosing 48:19 165:14 167:14,17 170:4,11 chose 47:16 Christmas 178:9 Christopher 172:24 172:25 173:13 183:6,7 186:18 188:1,20 cinderblock 36:12 circulated 139:21 Cisco 69:24,25 70:1 71:7 City 154:10 claimed 42:9 152:15 claiming 177:9 clarification 62:9,12 67:24 76:16 121:8 121:15 clarify 18:25 52:15 61:23 149:10 155:4 classroom 36:7 Clay 11:18,19 12:7,11 12:18,20 clear 99:9,11 127:25 136:21 164:2 clearer 133:17,18 clearing 100:4 clearly 114:18 119:2 134:13 181:20 close 70:9 180:11,12 closed 101:23,25 clue 41:1 CMHC 140:6 142:11 coach 68:19 69:5 154:19 coast 67:17,17 coffee 164:19 185:13 college 1:1,6 86:12 colleges 35:16 73:10 come 3:9,11 5:4,7 6:14 8:4,6,13 9:1 17:23 27:22 28:6 35:11 39:12 54:5,16 65:12 71:8 72:10 78:21 87:22 93:20 94:8 96:20 102:12 102:13 105:24 114:22 116:10 117:1 126:20 135:11 136:11 139:16 140:25 149:1 150:22 153:23 163:20 167:9 172:22 179:8 180:22 185:14 comes 27:21 36:5 72:1 87:1 163:18 comfortable 66:14 86:18 coming 2:14 9:18 10:20 43:17 49:3 50:18,21 51:1 58:8 88:14 92:24 115:21 135:24,25 173:25 184:16,17 188:6 commencing 1:8 2:1 comment 51:18 127:21 130:19 131:1 132:15 164:22 commit 177:16 commitment 143:7,7 155:16 committee 119:15,16 119:17,19 176:4 committees 165:16,19 Common 179:22 communally 178:5 communicate 175:11 Communications 1:18 community 175:18 companies 19:21 56:9 69:24 company 10:9,18 23:12 24:18 63:24 64:24 67:13,16 69:25 73:4,8 74:4,8 83:5,7 86:17 93:8 98:9,18,22 100:4 101:19 104:25 114:21,21 131:5 139:8 145:12,12 146:6 149:1,20 151:3 154:11 167:10,10 compatible 85:18 compelled 109:20 competitive 42:22 complaining 148:16 166:13 167:3,4 complete 105:10 139:13 completely 47:17 104:21 components 143:16 concern 25:11 51:13 67:18 concerned 51:9 77:15 90:14 151:3 concerns 27:20 concise 124:1 concisely 114:18 concluded 188:15 concluding 1:9 concrete 36:10,11,13 43:10 concrete's 84:17,21 condescending 31:13 condo 38:24 conduct 158:16 conducted 1:5 conducting 17:18 conductors 76:4 conference 73:11 confidence 103:25 104:2 135:1,3 157:16 confidential 6:8 confidentiality 5:21 confirmation 109:13 confirmed 98:19 99:4 confirming 100:5 conflict 72:19 Congratulations 188:2,3 connect 10:17 28:20 28:25 29:10,11 70:25 71:23 73:7 connected 51:24,25 connection 10:19 28:12 73:6 86:9 connections 73:6 connectivity 85:17 consider 44:24 54:18 68:5 178:16 considering 16:10 23:9 consoles 35:3 constitutes 18:17 consultant 1:19 25:12 128:22 173:9 contacts 175:18 contain 139:19 contention 69:20 70:4 70:5,14 71:11 72:3 72:23,24 100:9 context 44:20 97:20 97:21 continue 77:7 81:15 106:14 180:21 contract 3:12 4:10,13 4:22 6:8,19,25 7:5,6 18:10 19:15 20:9,11 20:14,15 21:12 41:12,15,16 45:24 57:5 75:4,5 78:4,7 78:25 79:6,11,13 80:4,9 87:4 105:2,4 107:22,25 120:21 122:3 124:10 125:6 125:10 128:13 129:6 135:20 137:25 139:20 143:21,22 145:19 146:5,10 150:14 151:12,17,19,22,23 151:24 152:4,5,16 155:14 159:7 contracts 4:14 20:1 92:4 126:5 129:1 137:20 contractual 143:7 contract's 75:1 80:17 contradict 133:5 controlling 134:14,22 controversy 23:8 conversation 87:6 conversations 100:2 Cool 116:16 Coordinator 177:3 copies 19:14 copy 3:21 5:17 6:24 75:5 99:6 152:1 cordless 38:21 corporate 161:22 162:11,20

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correct 67:1 95:4 123:4 132:9 143:11 189:12 corrupt 130:9 Cory 3:20,25 4:3,4,16 4:21 5:5,6,9,12,18 5:23 15:19,20,23 16:4,10,17,22 152:17 161:20 163:16 176:1,1,10 176:12 177:2 183:5 183:5 186:18 188:1 188:23 cost 9:17 32:5 41:12 42:1,3 53:13,21 54:9 94:23 109:9 126:12 151:16 costs 32:7,9 40:25 90:9 93:25 96:6 cost-wise 55:12 Coughing 162:3 count 160:8 counterintuitive 166:9 countless 117:25 couple 38:19,25 87:8 92:6 100:2 110:10 150:23 course 6:11 56:9 125:3,5 court 16:9 26:18,20 35:21 68:1 92:21 130:15 151:14 166:18 168:15 176:9 185:11,19 188:8,12 189:21 courts 103:16 cover 77:15 87:9 coverage 87:2,4,15 88:6 covered 87:17,17,18 covering 87:7 cows 71:8 co-op 22:25 23:9 91:2 96:22 140:7,10,11 co-operative 1:1,6 176:7 crank 52:3 create 165:17 creating 165:15 credibility 146:19 credit 98:2,9,18,22 100:3 108:24 109:6 109:15 130:20 131:4,7 132:16 133:14 137:2 CSR 1:25 current 76:7 98:1 104:20 currently 61:25 110:6 172:4 177:21 customers 86:14 cut 96:6 143:12 150:13 C.S.R 189:3,23 D D 1:13 damn 63:18 145:20 dart 52:2 data 10:17 29:15 70:20 76:2,3,4,5 database 96:11 date 15:24 16:5 17:8 21:4,5,24 81:23 155:12 163:24 Dated 189:15 Dave 1:19 47:4 52:11 52:16 68:4 73:25 74:17,21,24 75:14 75:17 76:18 82:23 82:25 83:4 84:1,14 84:19,22 85:7,12,15 86:8 87:1,14,20,25 89:22 92:13 93:10 93:13,23 94:2,24 95:4,9,14,17 96:3 96:16 97:14,18 98:7 98:16,24 99:2,4,24 100:14,17,23 101:2 101:6,9 108:19,23 109:3,19 136:18 137:5,8,16,23 143:4 153:22 154:15 David 65:14 66:4,5 67:10 75:3 122:6 127:12 136:10 139:12 day 1:8 6:4 16:12 39:9 46:8 50:17 77:14 78:18 88:15 95:20 97:17,24 161:20 189:15 days 16:13 116:24 154:25,25 DC 76:7 deactivating 176:20 dead 37:15,17 deal 23:11 34:1 41:2 44:23 46:9 80:19 89:17 105:17 120:19 134:20 154:3 166:11 167:14 dealer 110:9,10,13 dealing 20:1 45:18 46:8 119:23 133:21 deals 128:13 dealt 68:10 debate 120:7 December 161:3 189:15 decide 62:2 115:8 116:9,11,12 120:22 122:7 123:2,10,11 125:6 128:3 decided 8:11,13,14 121:10 123:23 165:1 177:23 decision 49:13,16 63:24 102:11 114:25 116:6,8 127:3 decisions 11:17 101:22,24 102:16 117:20 declared 148:11 dedicated 50:6 deemed 47:7 defend 66:10 defending 146:6 definitely 44:1 54:1,1 122:22 128:24 138:18 143:12 deliver 69:1,7 72:21 74:7 78:5 79:23 83:13 84:4 86:23 delivered 69:9 78:10 78:12 79:10 137:2 154:2,5 delivery 38:4 64:17 154:24 demarcation 112:2 democracy 101:23,23 democratic 108:1 demonstrate 9:7 deny 108:1 denying 54:10,12 department 155:5 depending 140:15 deployments 88:12 deposit 64:9 74:25 80:2 100:19 183:20 184:3 der 1:25 189:3,23 deserve 65:4 design 31:23 designed 72:8 desk 3:10 18:15 90:7 detail 171:7 details 10:3 57:1,3 65:2 99:9 105:18 123:20 determine 30:2 122:9 determines 158:15 device 38:10 71:13,23 71:25 73:3 75:23 76:8 devices 51:13 69:21 70:6 71:2,15 72:4 72:23 84:11,14 devised 72:7 75:25 dictionary 135:5 differ 30:6 difference 27:23 41:11 43:22 67:8 73:18,19 79:13 111:2,6 123:25 145:12 184:22 different 9:16 11:20 29:25 50:5 53:20 56:9 115:22 128:2 128:14 174:10 175:5 difficult 12:7 165:21 din 119:1 dinner 140:25 dipping 167:6 direct 2:11 43:21 132:15 direction 123:16 172:16 directions 2:12 directive 102:9 directly 50:15 132:19 133:6 164:25 director 106:25 112:14 113:4 170:24 171:1 174:12 directors 1:12 47:8 107:2 112:13,14 117:13 119:4,9 128:19 129:12,13 140:11 165:24,25 187:4 188:17 disaster 36:16 disclosed 45:24 disclosure 135:2,3 discoveries 98:9 discretion 6:20 discuss 8:15 61:8 63:22 108:15 111:14 discussed 18:9 99:17 102:10 124:16 144:20 discussing 20:10 110:17 discussion 7:1 19:19 21:7 25:6 61:20,20 61:22 115:14 117:5 140:4 172:17 dishonest 115:3 disregarded 129:7 dissolve 105:16 107:5 118:2,20 120:9 160:5 165:1,15 dissolving 120:7 165:4 166:8 divide 70:12 doctored 53:8 documentation 177:8 documents 13:7 doing 13:9 27:16 28:10 30:18,24 31:6 31:7,16 51:25 52:1 58:3 68:11 70:2 85:4 117:19 121:23 124:5 135:22 147:22,25 154:17 162:23 163:11 169:5 173:1 dollar 139:19 door 10:12 doors 101:24,25 double 102:2,4,4,7 105:20,20 doubt 26:6 doughnuts 164:19 drafted 9:5 dragging 58:3,13 drains 40:2 drive 81:7 driven 81:5 drop 89:1 drops 72:2 drove 75:7 dube 179:18 due 44:14 64:17 145:17 170:24 duly 106:23 107:9 113:3,18,21 E E 1:11,11 earlier 67:7 108:24 137:11 138:3 151:10 156:18 ears 77:15 easily 95:18 East 1:6 easy 166:24 eat 185:14 eaten 141:8 eds 36:3 educate 178:2 educated 114:23 115:2 effective 115:5 efficient 75:21 173:8 eight 76:4 178:19 either 2:9 29:14 50:1 53:5 107:12 elect 113:6 161:1 168:25 elected 161:8 165:25 election 118:7 158:16 159:24 163:6,10 164:12 188:16 elections 158:10 159:22 164:15 electrical 72:7 75:24 Electronics 72:6 elements 68:21 elevators 87:17 eliminate 72:20,22 eliminated 72:23 El-Rabbany 169:21 169:24 173:15,20

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183:2,3 186:15 El-Rubbany 188:21 embarrassing 176:2 emergency 39:4 enact 61:24 encountered 176:14 ended 9:22 endless 176:15 ends 10:23 energy 164:19 engineered 84:3 Engineers 72:7 enroll 92:8 enrolling 99:21 enrollment 131:8 ensure 98:9 entail 10:7 entailed 10:5 enter 152:19 183:22 entire 15:16 18:1,22 90:18 163:11 176:21 185:1 entitled 81:21 environment 88:16 equation 90:8 equipment 64:17 79:2 80:18 138:10 139:14 error 129:24,25 errors 129:16 escalate 155:7 especially 94:14 essentially 4:21 12:8 14:24 15:7 17:17 19:9,18 Eugene 1:21 5:2 12:1 12:2,4 49:9,22 50:1 50:19,25 105:13,23 120:6,16 121:6,11 121:14,20 122:14 122:20 123:4 126:17,25 127:4,10 127:16,19,22 130:12 132:8,12 135:23 139:3,9,25 141:5,22 151:15,20 151:25 152:17 153:3,7 155:20 157:3,8,15,21,25 158:2,5,8,14 160:18 163:1,5,15,22 164:16 166:10 167:13,17 168:24 169:4,8,13,14,20 170:3,10,14,17,18 171:19 178:17,23 178:25 180:8,12,16 180:20 181:4,6,9,13 181:18 182:3,5,17 182:17 183:16,25 184:8,13,25 185:3 185:16 186:10 187:25 188:19 evening 2:15,16 137:11 everybody 2:16,20 4:7 8:8,9,22 12:12 25:6 63:16 86:5 87:10 94:3 102:12 104:5 106:12,13 117:8 129:4 146:12 158:23 163:18,19 167:19,21 168:3 170:7 182:7,9 183:14 184:17 186:9 188:6 evicted 176:20,24 ex 51:6 exact 132:21 133:9 exactly 6:12 45:8 49:19 57:18,22 67:25 80:6 89:20 96:24 107:13 114:1 121:9 128:18 130:22 162:7 example 38:7 84:2 exams 16:11 58:8 178:7 Exchange 1:18 35:25 excited 47:12 173:12 excuse 32:4 49:22 56:24 97:20 108:19 147:18 150:7,10,12 exists 71:6 exit 2:7,9 expect 147:6 173:1 expensive 41:15 76:11 96:5,7 136:23 experience 14:17 86:18 117:21 118:17 165:18 166:1 173:11 experienced 171:1 173:3,5 experiencing 11:13 69:19 70:24 expert 68:5 128:24 expiration 113:4 explain 8:17 22:6 27:15 97:22 134:2 160:19 explained 18:7 94:15 139:12 156:18 162:13 explaining 8:5 extent 121:13 extra 122:5 123:24 extraneous 53:25 extremely 165:2 e-mail 99:5,6,18,20 99:22 100:5 109:3 127:21 130:19,21 131:4 133:2,7 137:3 e-mailing 148:14 E-u-g-e-n-e 170:18 F facetious 43:15 FACILITATORS 1:20 facilities 83:15,15 fact 11:5 16:11 42:20 53:4 54:3 65:11 105:19 133:22 134:21 179:10 factors 38:19 facts 49:7 65:1 factual 129:16 131:22 131:22 fair 105:12 fairly 155:9 faith 124:3,8 faithful 23:13 falsify 64:25 familiar 174:25 family 32:23 fancy 39:3 far 58:20 69:8 117:19 136:8 143:9 151:2 fares 178:6 fast 100:11 faster 12:24 170:8 fate 140:4 fault 32:8 149:13,17 149:20 150:2,22 151:4,7,9 favour 7:3 58:24 121:6 138:24,25 139:1 152:24,25 165:6 feasible 56:11 feature 88:10 features 96:1 100:7 137:1 fee 79:4 feel 17:2 74:6 81:10 86:18 109:20 119:24 141:6 feelings 17:3 fees 96:2 167:2 feet 84:13,15 felt 156:6 171:5 fetch 158:11 fewer 83:18 fibre 10:12,13,14,19 10:24 27:22 28:7 43:8,17,21,21 44:9 65:10 67:8,10,14,15 67:16,17,20 69:1 85:10,12,13,15 86:9 138:3 143:19,20,20 153:25 154:1,4,9 155:17 field 128:24 fight 171:3 fighting 171:6 figure 91:1 114:22 135:21 159:3 figures 45:6 47:9 139:19 filing 36:15 filled 185:1 final 121:25 122:1 finally 65:15 135:21 Finance 1:14 find 21:24 42:10,10 42:22 43:1 49:20 99:25,25 119:2 fine 3:1,2 50:2 123:17 161:2 164:6,11 finish 41:24 74:18 82:18 85:21 86:5 116:1 122:6 123:2 127:12 136:10 180:13 finished 46:18 fire 2:7,8 176:21 fired 118:1,20 first 8:5 15:20,24 22:24 29:23 31:1,22 37:12 51:22 62:19 66:2,16 70:21,24 71:22 82:1 89:6 118:10 143:4,25 161:4 163:18 169:3 172:18 176:18 182:12 187:24 fits 120:18 five 5:15 37:9,13,18 38:2,7 51:13 52:4 71:1 72:1 178:18 180:7,9 182:14 five-minute 90:7,12 fix 31:16 32:5 34:6 57:12,25 61:4 62:1 63:4 78:16 125:15 fixed 62:24 63:7 123:5 fixing 78:19 flexibility 88:18 flexible 97:23 floated 100:19 floating 171:20 floor 2:21,22 9:21 58:19 60:13,18 77:21 105:15 120:7 120:10 121:21 126:19 128:2 152:22 157:11,11 157:17 floors 29:25 fly 95:19 focus 31:25 focused 173:11 folks 8:3 117:23 163:5 163:6 170:3,3 185:4 follow 2:12 116:19,21 136:2 FOLLOWS 188:17 foregoing 189:5,11 forget 65:10 70:23 71:18 133:22 183:12 forgive 66:13 form 15:12 114:20 formal 17:9 formally 162:4 former 54:2 formerly 170:23 forth 5:3 32:1 189:7 fortunately 109:23 Fortune 10:18 forty 64:23 forward 8:13 44:9 45:12 47:6 48:8,20 49:16 52:23 54:5,10 54:19 55:1 56:8 116:23 119:3,25 121:16 136:20 175:21 179:11 180:23 181:11 found 51:12 71:12 72:22 109:2,3 139:18 149:23,25 foundation 119:3 four 51:13 62:3 68:21 70:6,10,11 71:2 76:5 80:14 131:24 131:25 132:1 143:15 144:10 147:20,23 178:18 178:19,21 Fourth 63:5 fraction 68:17 frame 154:24 frankly 134:15 freakin 179:16,18 free 4:11 5:10,16 6:7 6:10,12 28:19 88:1 122:24 123:5 141:6 frequencies 72:12,15 friends 32:23 frigging 59:5 front 2:10 7:12 18:15 71:21 80:4 106:17 110:23 frustrated 165:2 172:9 frustrating 166:21 frustration 170:24 176:15 fucked 102:17 134:4,7 fucking 57:13,25 fulfilled 105:1,3,8 full 36:25 134:25 139:13 Fullick 60:24 62:8,13 62:19 63:3 fully 136:21 171:3,9 full-time 176:18

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functionality 88:10 funny 55:16 furnace 87:16 further 7:1 102:16 120:11 177:12 future 4:1,1 144:9 174:16 G game 126:18 gaming 35:3 52:1 gap 118:17 garage 2:10 gateway 109:7 general 1:2,4,13,21 7:11 9:11,14 12:7 13:3,24 15:25 16:2 16:3 22:5,6,12 23:14 24:12,17 30:9 30:12 42:9 44:11 47:8,10 49:17 73:17 89:11,12,13 106:23 111:1,6 113:3,10 120:18 121:18 155:23 158:20 161:9 162:2,5 188:15 generate 95:19 generated 29:15 gentleman 6:16 7:8 22:1 26:4 34:4 43:13 44:2 46:13 52:17 75:16 176:20 gentlemen 19:1 185:7 Gerrard 1:6 getting 36:25 38:9 59:12 66:21,22 67:3 70:15 71:25 73:1 76:1 90:5 124:4 166:22 167:7 168:10 180:10 Gig 52:6 Gigabit 51:15 Gigahertz 72:14,15 giggled 177:4 Gillanders 1:14 41:8 142:1 girl 16:24 186:21 give 5:14 14:16 16:16 16:19 17:6 18:19,20 42:24 55:6 56:5 75:5 81:19,23,23,24 82:1 92:17 93:17 100:7 102:22 103:5 103:17 107:11 127:7 128:24 136:13 138:11 140:2 143:23 157:1 164:7 185:15 given 14:22 18:12 49:4 78:15 80:10 102:6,8 165:4 gives 88:9 giving 18:17 74:11 184:18 GM 148:22 149:10 go 2:8,9 3:19 4:8,10 4:11,12,17 6:15 8:20 9:17 13:16,17 15:22 16:24 17:7 19:24 20:7 22:8 28:22 30:2,23 31:25 43:5 45:11 46:15,20 46:21 47:11 48:19 51:15 52:10 60:6 63:5 67:11,20 79:24 81:15 84:2 88:1 92:19 93:8 95:20 97:11 107:18 118:23 124:8 125:4 125:6 127:19 129:21 132:2 133:15 136:5,8,14 138:7,10 141:7 142:22,25 143:20 143:25 151:12 156:3 158:11 159:7 168:23 170:8 175:6 179:15,21 180:18 182:12 183:23 185:4,13 goes 69:8 going 2:4,5,17,24,25 4:6,6 7:13 9:6,7 10:12 11:10 13:9 16:11 17:17 18:8 19:17,19 21:21 24:25 29:22,24 32:5 32:15,16 36:14 38:14 40:19 41:19 44:22 46:2 47:3 49:20 50:9 51:23,24 56:7,19 61:25 62:2 62:3,6 63:22 64:25 65:14 67:5 69:16 70:14 71:19 72:18 73:3 76:13 80:12 81:24 85:21 88:15 91:9 109:10 110:11 110:21 118:4,5 119:3,24 120:13 122:23 123:1,10,16 124:7,9,18 125:4,12 126:9,12 127:6 134:19 135:9,11,18 135:19,20 136:19 141:7 142:17,22 143:9,15 147:18 151:11,16 155:1,2 158:11 159:6 160:19 161:1,21 163:8 164:2,7 166:3 167:8 168:23,24 169:15 171:7,20 175:25 181:15 182:12 184:3,4 185:4,8 187:12 good 2:15,16 45:10 69:24 71:7,25 73:5 73:6 82:20 84:2,2 100:6 102:21 115:20 116:19 119:25 127:5 130:3 135:6,6 151:15 166:10 167:19 177:18 181:3 184:1 185:3 188:11 goodbye 79:25 gotten 78:24 grab 185:13,14 grabbing 130:18 graphs 27:2 28:14 great 45:21,21 68:14 83:12 98:8 145:11 172:19 greater 30:16 group 173:7 guarantee 136:24 guaranteed 88:1,6 guarantees 87:3 guard's 5:1 45:1 guess 5:19 78:22,24 98:3 109:9 121:14 129:14 138:15 139:25 154:17 161:6 guests 94:8 Guide 140:6 guy 30:8,11 31:22 61:16 145:25 157:1 187:11 guys 6:17 9:3 20:1 27:12 34:20 44:24 47:12,15 55:11 56:3 58:12 59:23 60:14 60:18 62:1,5,11 64:5,5 65:4 79:15 82:18 83:2 86:24 99:9 106:8,19 108:21 116:18 119:18,19,20 128:17 129:3,11,12 129:13 130:3,7 137:13 140:8,19 142:11 144:10 152:5 154:13 156:24 157:6 159:3 160:23,23 163:3 166:7 167:15 170:22 171:18,19 172:5,12 173:15,25 178:16 181:3,25 182:4,8 187:21 H half 66:21 118:13 130:10 137:7,8 hand 3:18 4:13,20,23 15:23 47:3 hands 15:19 34:10,16 34:23 35:2,4 58:24 59:1 142:14 158:1 hang 152:17 153:8 157:3,8 160:19,19 168:20,20 169:13 happen 47:19 126:9 167:23 175:24 happened 49:18 57:24,24 130:2 133:10 167:11 happening 9:22 10:23 36:13 happens 13:3 27:21 32:12 39:8 72:3,11 118:13 125:11 171:4 happier 32:2 happy 81:4 harass 179:17 hard 49:4 102:17 105:14 133:21 168:9 hash 119:21 head 20:22 21:15 160:8 185:21 hear 11:24 12:12 16:9 24:4 38:10 41:6 43:20 46:12,22 49:9 57:7 60:10 61:9,15 62:18 64:2 65:19,22 65:25 68:1 82:13 92:22 115:25 123:12 130:15,16 135:24 146:12 151:14 155:25 166:18 171:9 172:6 176:9 184:25 185:11 186:9 heard 36:1 43:18 100:8,18,18 124:5 128:19,21 155:21 176:13 hearing 48:19 63:24 heavily 165:18 heck 9:2,3 hell 135:22 hello 66:5 82:23 91:7 115:17 170:20 179:5 helm 118:6 help 78:23 168:11 179:11 180:4 helped 175:20 hey 108:4 111:9 114:14 117:17 129:11 167:21 173:15 Hi 8:8 22:21 109:5 164:23 168:3 169:21 177:19 high 88:22 higher 36:3 highly 26:6 high-density 83:15 high-speed 53:10,20 56:22 hindsight 23:16 history 81:14,15 147:3,10 hit 155:16 176:16 hitting 51:6 hold 6:17 15:25 35:8 59:15,15,23 60:17 62:11 78:1 105:24 117:8,9 159:22,23 163:18 164:14 holds 9:13 holes 134:23 holidays 16:12 178:9 home 71:8 120:14 178:8 honest 85:25 133:20 honestly 127:15 129:16 hook 69:3 hooked 39:13 hope 178:16 186:11 hopefully 182:14 hoping 92:16 Horton's 136:8 hospitality 94:10,15 hotel 88:11 93:21 94:8,12 95:8 96:10 96:23 97:1 hotels 73:10 86:12 94:13 hour 59:16 81:6 118:13 hourly 51:10 hours 58:20 59:13,17 107:12 117:25 122:15 hour-and-a-half 75:7 81:6 Housekeeping 176:5 housing 53:15 140:7 177:3 hub 39:16 huge 39:8 69:25 165:17 Huh 117:16 hundred 53:2 64:19 64:22 97:2 103:13 hypothetically 16:13 I Iceton 167:21 169:17 173:14 182:7,16 184:15 186:11,13 188:13,22

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idea 8:21 26:8 51:22 54:24 172:19 173:16 175:8 ideas 49:3 54:17 56:9 IEEE 72:6 imagine 15:15 16:20 immediately 118:7 implement 102:16 143:1 147:16 implemented 53:11 implementing 45:16 important 7:15 44:24 72:25 78:9 135:16 136:14 163:23 184:11 inappropriate 16:14 inaudible 51:21 67:25 73:24 91:9 152:12 160:21 162:2,14 166:14,24 171:2 176:8 179:24 include 96:6 138:13 included 25:6 44:9,10 55:8,10,12 88:8 93:25 98:5 including 25:21 55:13 incorrect 131:22,23 increase 41:20,21 increased 88:17 increases 9:18 Indicating 115:11 121:7 142:15 152:23 individual 4:18 8:11 54:24 industry 38:25 39:5 68:6 94:15 inefficiencies 173:6 inform 17:23 information 3:7,22 5:10,17,23 6:7 10:6 10:20 11:6 18:18,23 20:5,8 25:25 28:1,4 28:5 35:15 44:5,7 46:11,16 47:5,15 49:12 64:6 74:5,7 74:12 89:9 91:10 92:4 99:8 107:3 108:8,11,13 109:22 109:24 110:7 114:18 126:3 128:25 138:17 144:18 149:1,6,9,10 150:22 151:1,6 162:1 165:20 178:11 informed 13:12 177:2 177:6 Initially 143:17 injustices 173:3,4 innovative 175:22 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53:17 55:13 56:12 178:1 keep 64:18 85:5 86:24 135:20 137:13 167:15 170:22 171:24 172:5 174:2 Kevin 1:13 2:15,16,23 3:2,16,24 4:2,5,19 5:2,8,11 6:13,23 7:3 7:8,13,22,25 8:23 12:6,11,18,22,25 13:2,17,22 14:4,7 14:11,14,16,24 15:18,22 16:1,15,18 16:23 17:15 18:2,6 18:24 19:4,9 20:6 20:10,15 21:1,5 22:1,10,14 25:3 53:6 59:23 60:14,17 60:21,23,25 61:10 61:13,17,19 62:5,11 63:21 77:22,25 82:17 86:4 93:24 97:10,16 115:17 116:18 117:3 key 158:9,9 Khader 181:12,14,22 181:22,23 183:10 183:11 187:5,8 188:22 kidding 3:16 kids 177:15 kind 4:2 5:3,19,20 12:6 54:25 55:15 66:11,14 69:5 78:25 85:9 88:16 90:4 133:21 155:12,13 165:13 167:23 175:5,9,10,23 kinds 7:14,15 19:22 knew 45:18 54:9 89:12,14 90:23 109:14 115:5 knocked 71:4 know 2:20,23 3:5,24 4:14,19,22 5:16 6:2 6:3,6 8:18 9:5,16 10:10,18,20 11:8,12 11:14,15 13:5 15:3 15:4 17:16 19:6,14 19:24 22:7 23:22 27:12 33:22 37:14 37:22 39:17 40:20 42:8 43:13 44:15,19 45:15,23 47:11 48:23 50:1,7 51:24 53:1 59:16 64:19 65:13 66:19 67:22 68:18 69:25 71:5,14 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meetings 17:19 47:25 48:4 54:4 119:20 Meg 52:5,5 86:9 89:3 89:3,25,25 109:11 153:25 Megabits 11:2 28:16 28:19 50:4,5,8 51:6 65:10 89:15 Megs 89:2 Melissa 1:14 14:12,13 14:14,15,18 15:9 20:24 105:24 106:16,21 107:21 108:2,9,14 111:21 112:4,11,17,21,23 113:1,14,18,22 123:19 131:5 140:17 member 1:21 5:14 53:23 107:6 119:11 170:5,12 171:22 172:3 183:12,15,19 members 1:2,4,21 5:14 6:19,24 7:4,5 8:9,12,14 9:12 11:4 12:8 13:4 14:21 15:25 16:2 17:6 23:5,14 25:10 42:4 54:2,2 102:9 106:21 113:1 115:8,21 116:5 120:19 122:15 123:6 138:15 152:20 161:15 162:2,6 176:24 188:15 membership 9:9,10 10:3 11:23,23 44:4 44:7,13 47:12 101:22 132:1 134:14 138:17 168:11 172:14,15 172:17 Member's 139:21 mention 100:9 mentioned 69:17 82:24 84:9 86:21 138:3 154:19 186:23 merging 110:11 Meridian 133:18 mesh 36:14 meshing 43:10 met 19:14 23:18,19 187:15 metal 36:14,14 38:15 43:10 methodology 27:14 mic 22:4,5 42:24 47:4 50:19,22 52:24 65:14 75:15 82:21 91:19 94:3 108:20 130:18 132:13 140:2 mice 167:5 Michael 1:19 68:6 69:9,14 75:22 76:17 84:5,12 87:12,16,24 90:9,13,20,23 92:16 93:2 95:25 143:14 microphone 12:15,17 26:17 43:4 68:2 123:8 middle 82:1 125:20 mind 64:18 143:23 162:21 minds 65:12 mine 91:16 minimize 119:22 minor 111:13,15,16 111:18 112:2 minute 38:18 146:2 minutes 5:15,15 21:19 38:2 52:4 55:20 71:1 72:1 106:17 122:5 127:11 136:14 142:2 174:3 174:5 180:7,9 182:14 185:13,14 185:25 186:5 missed 158:9 mistake 130:3 150:16 151:4 155:12 misunderstood 145:16 Mitel 110:5,8 Mitel's 110:9 Moathe 130:12 169:21,22,24 173:15,20 183:2,3 186:12,14,15 187:25 188:21 moment 33:25 38:2 money 32:5,16 33:2,6 56:13 57:12,15,25 59:5 60:1,3 61:3 62:3,15,20 79:24 90:9 103:8,12,12,17 110:4 115:4 120:24 121:1 122:10,11,19 123:24 124:24 126:13 133:21,24 155:11 159:2 167:5 167:9 money-wise 96:1 month 18:15 53:14,23 58:20 95:20 97:24 125:17 153:11,18 153:25 155:22,22 155:24 179:16 monthly 54:9 79:4 100:12 153:12 months 26:12 32:21 32:25 62:4,15 80:14 95:21 97:24 122:19 124:5,5 134:21 146:23 147:20,23 148:13,15,17 149:2 month's 123:24 motion 6:24 7:6,7 14:2 21:21 22:17 48:10,12 53:3,3,4,7 56:7 58:14,15,17,18 59:4,14,25 60:12,16 60:18 61:1,2,24 62:14,19,22 63:22 63:22 65:20 66:4 74:13 77:17,18,20 82:6 85:20,24 104:1 104:14,15 105:15 107:4,9 113:15 115:7 116:5 120:7,9 120:11,25 121:7,16 121:25 122:1 124:23 126:18 136:2,12,15 138:16 139:4,5,10,10,11,17 152:18,19 157:10 157:16,24 158:2,5 169:12 motioning 63:15 motions 82:12 111:3 121:18,19,20,22 140:23 141:13 152:21 157:12 move 6:18 48:8 56:8 58:1 92:9 119:3,25 159:24 176:19 179:25 181:25 182:2 moved 54:25 77:22 125:12 177:14,21 move-in 53:12 moving 52:23 54:18 92:7 multidirectional 30:16 multiple 29:6,12 30:14,20 31:18 32:13 33:8 34:2,16 43:17 47:9 51:17 54:14 55:18 56:25 58:21 59:20 60:7 63:20 64:1,4 65:23 69:21,23 72:4 74:16 77:19 81:9,22 82:16 85:7 92:2 98:6 99:23 101:3,15 103:6,10,15 105:11 106:9,15 107:14 108:18,22 109:17 111:17 112:10,16 114:2,8,12 117:10 118:22 119:6 120:3 120:5 122:25 123:14 125:22 126:11,15 127:24 128:16 129:10,18 130:8,14,24 131:10 135:7 139:2,6 141:11,21 142:3 145:8 146:1,11,14 147:4,14 148:3,9 149:15,21,24 150:20 152:2,7 153:1 154:12 156:23 157:4,20,23 158:6,18,22 159:25 160:10,17,22 162:25 163:14,25 165:9,12,22 166:15 167:12 168:1,6,13 168:21 170:1,6,16 170:19 173:18 174:15 177:1 178:12,24 179:3 181:16,24 184:12 184:23 185:2,22 multitude 38:6 multi-unit 53:22,22 55:15 multi-units 53:16 167:7 M-a-h-d-i 181:23 M5B 1:7 N N 1:11 name 2:16 3:23 26:18 35:19,21 60:19,22 61:14 68:6 74:1 82:25 100:2 119:12 154:21 164:23 167:22 168:4,15,16 168:17 170:21 171:12 172:2,25 174:22 176:1 177:20 179:5 180:5 181:7,14,20 182:16 182:17,19,21,23,25 183:2,5,6,10 185:21 names 169:5 182:1,9 182:12,13 187:24 name's 169:13,14 Nancy 154:21 155:8 155:15 national 83:4 94:12 near 4:1 70:15 nearest 2:9 necessarily 37:20 necessary 94:25 need 17:25 18:3,3 60:22 69:2 73:7 76:5,12 82:21 85:10 85:13 89:2 92:8,25 93:12 94:21 95:12 103:21 104:11 106:13 115:1 119:21,22 124:7,8 124:19 125:15 132:3 134:15,25 136:12,13 143:5 159:19 163:9 169:9 174:5 179:2,11 188:9 needed 88:23 98:11 156:12 175:8 needs 14:19 75:24 76:8 135:10 136:5 NEESON 189:21 negatively 167:8 Neill-Wycik 1:1,5,22 9:13,13 68:17 nets 34:6 network 67:15 70:17 70:19,21,21,24 71:7 71:19,22 72:9 154:20 175:17 never 42:17,17 47:15 49:4 51:19 54:20 66:6,8,9 new 9:12 13:10 15:14 15:17 23:7 66:15 70:19,20 93:17 103:21 104:11 107:15 108:7,10 111:9 113:9,13,25 114:4 125:21 152:21,21 157:12 161:8 162:20 179:6 179:8 187:3,24 188:17 newly 165:25 night 75:8 nine 16:13 95:21 97:24 178:19 Nistor 1:18 34:8,13 34:18,22,25 35:3,5 35:9,14,19,20,22,22 36:22 37:5,8,12,17 37:20,24 38:5 39:15 39:19,22,24 40:4,7 40:18 41:1,14 51:18 90:5,11,16 91:3,5,8 91:11,15 nit-picking 57:23 noise 27:15 nominate 163:7 169:2 169:6 173:16 nomination 169:19 NOMINEE 188:18 nonconfidence 105:15 122:2 157:24,25 158:3 normal 69:15 154:24 North 110:11,12 notes 142:9 189:12 notice 16:16,19 126:8 notwithstanding 43:8 November 1:8 188:16 null 17:21

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169:5 puzzle 69:6 P-e-l-l-s 181:8 p.m 1:8,9 2:1 115:15 115:16 117:6,7 183:24 186:1,1,3,6 186:7 188:15 Q qualified 113:7 question 5:19 8:1,1 12:10,12 16:4 22:16 22:23 25:7 33:7,10 33:21 34:9 37:23 40:9 43:8,11,16 44:2 45:10 49:23 58:9 63:8 64:6,11 67:6,9 73:15 75:18 76:19 77:24 78:1,9 87:2,7,21,22 88:2 90:2 93:11 100:6 104:17 107:16 108:6,6,24,25 110:22 114:13 122:9 123:21 126:16 128:6 132:15 141:6 142:21 145:16,21 148:24 149:16 151:16 153:5,8 155:20 165:5,6 questions 7:12,14 19:22 25:3 59:7 66:16 82:19,19,20 85:20 86:1,6 89:19 111:3 130:18 132:6 132:8 143:23 145:20 146:21 quick 34:8 49:23 51:18 quickly 142:25 143:2 quiet 62:10 104:5 106:20 111:20 154:13 160:24 166:16 170:7 quite 16:9 69:17 117:24 134:15 136:23 173:2 quorum 2:18 3:4 13:18,21 19:13,14 44:13 106:6 160:1,5 160:11 163:10 174:2 180:11,13,19 187:19,22 quote 50:4,7 70:19 109:12 128:21 quoted 50:4,6 quoting 50:11 74:23 110:20 R R 1:11 radio 5:1 45:1 159:4 raise 34:9 166:10 raised 34:17,23 35:2,4 59:1 100:6 184:1 ramp-up 143:13 ran 178:3 random 52:3 173:16 range 20:2 95:22 rate 53:18 177:11 rates 89:5 Raven 98:17 100:3 read 6:2,10,12,13,14 53:3,4 104:12 105:25 112:19,22 112:23 114:22 ready 56:6 real 25:10 43:16 realistic 155:2 realize 59:6 really 3:5 4:23 9:1 26:24 46:5 47:18,21 51:21 56:11 58:12 62:14 67:18 68:21 78:23 82:12 89:23 91:23 105:14 125:17 127:5 129:17 134:10 135:15 136:3,18 146:4 168:10 169:5 172:9 173:25,25 179:6,10 184:21 reason 2:12 22:22 107:21 138:7 177:13 reasonable 125:4 143:6 reasoning 24:2 156:9 reasons 72:4 137:18 138:1 rebate 33:25 recall 92:9 recap 121:9 receive 10:4 11:9,10 13:7 91:13 145:14 received 55:21,24 91:14 recess 163:12 186:6 recognize 165:2 166:23 recognized 29:20 45:7 recommend 71:8 recommendation 87:21 recommended 25:13 reconvene 120:11,17 122:2,7 136:2 record 21:7 115:14 117:5 recorded 141:15 188:9 189:8 recording 1:14 142:7 recordings 142:8 reduction 109:9,10 reference 24:18 referring 75:23 reform 175:8 refund 120:24 121:1 122:10 refunding 122:18 159:2,12 166:24 refunds 123:6 regarding 130:20 regardless 125:21 register 96:19 Reid 172:24,25 173:13 183:6,7 186:18 188:20 reimburse 167:6,11 rejected 47:24 48:4 49:1 released 48:25 107:23 126:5 remain 143:10 178:15 remainder 113:8 remember 21:15 45:4 47:20,22 48:18 49:3 53:19 101:7 122:16 155:12 removal 112:13 remove 106:24 107:1 107:5 113:4 removes 186:2 rent 55:15 151:18 159:5,9,11 166:20 167:6,10 repeat 12:10,12,14 43:2 139:10 185:18 rephrase 36:24 report 139:18,19,20 REPORTED 1:25 reporter 16:9 26:18 26:20 35:21 68:1 92:21 130:15 141:23,24,25 151:14 166:18 168:15 176:9 185:11,19 188:8,12 189:4 REPORTER'S 189:1 REPORTING 189:21 reports 55:24 represent 106:5 114:5 114:6,7 representative 7:16 7:17 46:23 49:10,24 60:11 74:14 125:14 representatives 19:20 82:7 represents 43:14 requested 3:7,13 89:9 137:9 162:4 required 19:12,15 32:16 requirement 14:23 15:10 requirements 9:9 44:12 requires 140:18 requisition 14:19,20 107:23 requisitioned 123:18 rescheduling 140:5 research 143:25 146:25 reservation 93:22 residence 86:15,16 90:18 96:11 97:2 resident 179:8 residents 86:13 95:6,9 95:13,15 97:7 159:1 resign 174:7 resolution 106:22 113:2 140:9,9,22 142:12 152:19 157:11 resolve 57:11 60:2 147:19 resolved 147:13 respect 44:14 125:2 145:17 respons 162:21 response 7:2 responsibility 50:16 79:16 162:11,22 responsible 21:13 78:6 173:7 rest 13:11,12 17:23 18:7 20:4 67:4 106:8 116:20 restriction 5:13 result 133:14 results 184:2,4,13 185:5,15 186:9 188:16 resuming 115:16 117:7 186:7 retry 132:10 reusable 143:10 reverse 66:9 RF 38:22 39:8 rid 20:4 ridiculous 38:22 179:12 right 2:14 3:8 5:22 6:4,9,14 8:25 10:22 15:17 16:17,23 18:12 19:5 24:6,16 24:25 26:15 28:17 29:18 31:23 32:15 36:10 37:8 38:7 39:14,22,24 44:20 44:24 46:3 48:15 51:14,23 52:2 57:15 67:14 68:21 69:4 75:2 76:6 79:20 80:3 81:4 82:2,3 84:1,4 88:15 89:11 90:12,19 92:19 94:1 97:10 99:25,25 102:3 103:24 112:21 113:25 114:5 116:16 117:13 119:2,4,17 125:12,15,18 127:2 127:10 128:3 130:21 133:18 147:3 151:5 153:13 160:18 163:19 171:4 174:25 179:4 180:20 182:3,11 186:11 righty 3:17 Rob 26:19,21 Robert 1:18 26:5,7,14 26:19,23 27:4,7,12 27:19,25 28:2,8,10 28:22 29:2,7,13,23 30:7,10,15,22 31:1 31:4,10,14,21 32:4 32:14 37:2 40:8,12 40:16 46:5,14,17,20 47:1 49:25 50:9,14 50:20,23 51:3 57:19 58:6 77:10,13 80:24 81:3,12,19,25 101:12,19 144:17 144:23 145:1,4,9,15 146:8 147:2,11,17 147:24 148:1,5,20 148:23,25 149:4,7 149:12,17,25 150:3 150:5,11,15,18,24 151:2,8 154:1,4,8 Robert's 108:12 Rod 158:15,15 185:21 Rodney 1:23 185:6,12 185:17,20,23 186:2 187:21 Rogers 60:9 78:17 137:21 role 164:2 roof 39:14,17 51:6 126:1 room 14:12 33:18 37:11 40:9 71:16 73:11,13 74:14 76:25 77:4 78:19 81:14 84:18,21 109:21 111:10 112:6 160:2 178:19 rooms 33:14,23 46:2 76:20 179:22 room's 87:16 roughly 185:25 round 132:6 router 39:13 ROY 48:11,16,21 rules 108:12 173:6

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172:10 174:2 183:14,18 surprise 51:7 surprised 51:5,11 surprises 77:14 survey 33:13 155:11 Swick 3:18,19,20,25 4:4,16 5:6,9,12,23 15:20,23 16:4,10,17 16:22 176:1,10,12 177:2 183:5,5 186:18 188:23 Swift 176:1 switch 76:2 switches 71:7 switching 125:5,10 sworn 131:25 132:1

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35:20,24 Toronto 1:7,18 35:25 67:19 157:1 total 88:19 100:23 101:1,4 117:18 totally 90:16 97:20,21 97:23 138:1 tower 38:10 track 122:16 transcribed 189:10 transcript 189:12 transferring 165:20 transit 178:6 transmitting 76:2 transparency 135:2,4 171:4 Travis 6:17,17,18 8:8 107:4 168:3,4,8,18 168:18,19 186:10 187:25 188:23 Travis's 169:11 Treasurer 188:20 Trevor 1:15 123:4 140:1,3 141:3 142:5 142:10,14,16,20 172:2,3,7,12,21 180:3,6,10,18 183:8 183:8 186:4,8,17,17 186:22,25 187:2,9 187:13,16,18,23 188:1,5,8,10,18 trials 98:8 trickle 10:24 tried 120:4,4 176:15 178:2,5,10 trips 178:8,9 trouble 8:4 true 3:14 56:2,2 96:9 98:15 111:13 189:11 trunking 138:6,7 trust 23:22 102:15 119:8 186:15 trusted 134:4,7 truth 54:16 try 25:16 67:4 117:19 trying 8:21,22 25:18 31:15 43:15 69:22 70:16 97:22 105:9 108:1 149:22 179:17 turn 2:4 67:21 75:24 92:25 93:17 turned 38:20 Turnpenny 1:18 26:5 26:7,14,19,19,21,22 26:23,23 27:4,7,12 27:19,25 28:2,8,10 28:22 29:2,7,13,23 30:7,10,15,22 31:1 31:4,10,14,21 32:4 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NEESON & ASSOCIATES COURT REPORTING 416.413.7755

November 29, 2012

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NEESON & ASSOCIATES COURT REPORTING 416.413.7755

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