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  • Complaining Letter

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    Rini Serlikasari
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    In your letter dated 29 february 2012, at the latest they will be here on 5 march. But in fact, the goods had just arrived on 10 march. This delay would have a major impact for our company because our customers expressed to divert its cooperation with other companies. This kind of thing is a huge loss for us obviously, because if you can not keep the agreement again with a heavy heart we have to find another company as our business partners.

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    In your letter dated 29 february 2012, at the latest they will be here on 5 march. But in fact, the goods had just arrived on 10 march. This delay would have a major impact for our company because our customers expressed to divert its cooperation with other companies. This kind of thing is a huge loss for us obviously, because if you can not keep the agreement again with a heavy heart we have to find another company as our business partners.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    14 views2 pages

    Complaining Letter

    Uploaded by

    Rini Serlikasari
    In your letter dated 29 february 2012, at the latest they will be here on 5 march. But in fact, the goods had just arrived on 10 march. This delay would have a major impact for our company because our customers expressed to divert its cooperation with other companies. This kind of thing is a huge loss for us obviously, because if you can not keep the agreement again with a heavy heart we have to find another company as our business partners.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    PT. TUNGGAL JAYA ABADI Jln. Pangeran Diponegoro No.

    24 Palembang 10012 Sumatera Selatan

    26th March, 2012

    Mr. Damon Salvator Marketing Manager PT. Makmur Selalu 12 Jln. Gunung Mulia Jakarta 10000

    Dear Mr. Salvator, Subject : Our Order No. 23CC We regret to have to inform you that our orders No. 23CC didnt arrive within the time agreed in advance. In your letter dated 29 february 2012, at the latest they will be here on 5 march. But in fact, the goods had just arrived on 10 march. This means, the delivery of our orders is 5 days late from the date specified in your letter. This delay would have a major impact for our company because our customers expressed to divert its cooperation with other companies. This kind of thing is a huge loss for us. We do not expect the delay will be repeated in the future obviously, because if you can not keep the agreement again with a heavy heart we have to find another company as our business partners. Yours Sincerely,

    Austin Ames Purchase Manager

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