A Project Training On Employee Engagement AT

LIST OF CONTENT

NO. 1 INTRODUCTION

CONTENTS

PAGE NO. 3

THEORYITICAL BACKGROUND

OBJECTIVE,SCOPE

COMPANY PROFILE

QUESTIONNAIRE

INTRODUCTION

Human resource executives in India continue to struggle with talent

management issues, particularly retention. The quest to find the best way to retain employees has taken HR pundits through concepts such as employee review, employee satisfaction and employee delights. The latest idea is Employee Engagement, a concept that holds, that, it is the degree to which an employee is emotionally bonded to his organization and passionate about his work that really matters. Engagement is about motivating employees to do their best. An engaged employee gives his company his hundred percent. The quality of output and competitive advantage of a company depends upon the quality of its people. It has been proved that there is an intrinsic link between employee engagement, customer loyalty and profitability. When employees are effectively and positively engaged with their organization they form an emotional connection with the company. This impacts their attitude towards the companys clients, and thereby improves customer satisfaction and service levels. Most organizations realize today that a satisfied employee is not necessarily the best employee in terms of loyalty and productivity. It is only an engaged employee who is intellectually and emotionally bound with the organization, feels passionately about its goals and is committed towards its values who can be termed thus. He goes the extra mile beyond the basic job responsibility and is associated with the actions that drive the business.

Moreover, in times of diminishing loyalty.

THEORETICAL BACKGROUND Employee engagement is the level of commitment, involvement, satisfaction &
enthusiasm, an employee has towards their work, organization and its values. An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organization by utilizing their natural talents.

OBJECTIVE OF THE STUDY

This study focuses on measuring the employee engagement and interpreting the
individual factors that impact employee engagement in India. It intends to measure the commitment, involvement, satisfaction and enthusiasm of employees in manufacturing sector towards their work and organization. This study focuses on measuring the employee engagement and interpreting the individual factors that impact employee engagement in India. It intends to measure the commitment, involvement, satisfaction and enthusiasm of employees in manufacturing sector towards their work and organization.

SCOPE OF THE STUDY

Reduce employee turnover Pinpoint the factors that drive employee satisfaction / dissatisfaction Identify key characteristics to look for when hiring Identify gaps in employee training Capture upward feedback on managers and directors

COMPANY PROFILE
Ashok Leyland (NSE: ASHOKLEY, BSE: 500477) is a commercial vehicle manufacturing company based in Chennai, India. Founded in 1948, the company is one of India's leading manufacturers of commercial vehicles, such as trucks and buses, as well as emergency and military vehicles. Operating six plants, Ashok Leyland also makes spare parts and engines for industrial and marine applications. It sells about 60,000 vehicles and about 7,000 engines annually. It is the second largest commercial vehicle company in India in the medium and heavy commercial vehicle (M&HCV) segment with a market share of 28% (200708). With passenger transportation options ranging from 19 seaters to 80 seaters, Ashok Leyland is a market leader in the bus segment. The company claims to carry over 60 million passengers a day, more people than the entire Indian rail network. In the trucks segment Ashok Leyland primarily concentrates on the 16 ton to 25 ton range of trucks. However Ashok Leyland has presence in the entire truck range starting from 7.5 tons to 49 tons. The joint venture announced with Nissan Motors of Japan would improve its presence in the Light Commercial Vehicle (LCV) segment (<7.5 tons). Ashok Leyland's UK subsidiary Opt are has shut down its bus factory in Blackburn, UK.[2] This subsidiary's traditional home in Leeds has also been vacated in favour of a purpose built plant. For over six decades, we have been moving people and goods, touching you and millions across 50 countries worldwide. Today, we are the flagship of the Hinduja Group, one of the largest commercial vehicle manufacturers in India with a turnover of US $ 2.5 billion in 2011-12 having consistently delivered profits to our stake-holders since inception. Our buses safely carry 70 million passengers to their destinations every day. Close to 700,000 of our vehicles keep the wheels of economies turning and, as the largest supplier of logistics vehicles to the Indian Army, we play a critical role in keeping our borders safe.

For our customers, we are committed to provide transport solutions that offer the best operating economics while for users of our vehicles, comfort and safety. This has driven us to pioneer concepts that have become industry norms fueled both by our robust inherent R&D capabilities and the strength of strategic alliances forged with global technology leaders.

Headquartered in Chennai, India, our manufacturing footprint is pan-India with two facilities in Prague (Czech Republic) and Ras Al Khaimah (UAE).

To offer you more from our stable of offerings, we have inked 50:50 Joint Ventures (JV) with Nissan Motor Company (Japan) for Light Commercial Vehicles and John Deere (USA) for construction equipment. Our JV with Continental AG (Germany) is for developing automotive Infotronics while the one with the Alteams Group is for producing high press die casting extruded aluminum components for both the automotive and telecommunication sectors.

Details
Company Name: Ashok Leyland Address: No.1, Sardar Patel Road Level of Office: Guindy Phone No: 044-22206000 Website: www.ashokleyland.com

City: Chennai State: Tamilnadu Company Type: Manufacturing No. of Employees: 2030

Questionnaire
Do you know what is expected of you at work? Do you have the materials and equipment to do your work right? At work, do you have the opportunity to do what you do best every day? In the last seven days, have you received recognition or praise for doing good work? Does your supervisor, or someone at work, seem to care about you as a person? Is there someone at work who encourages your development? At work, do your opinions seem to count? Does the mission/purpose of your company make you feel your job is important? Are your associates (fellow employees) committed to doing quality work? Do you have a best friend at work? In the last six months, has someone at work talked to you about your progress? In the last year, have you had opportunities to learn and grow?

EMPLOYEE ENGAGEMENT SURVEY

Please read each statement below. Indicate to what degree you agree with each statement using the following key: 5=strongly agree 4=Agree 3=Neither agree nor disagree 2=Disagree 1=Strongly Disagree

To what extent do the following conditions exist in your organization?

I am committed, enthusiastic and passionate about my job. I am provided with the necessary materials to accomplish my work. I am proud of the work the organization does. I understand my role in the organization as a whole. My co-workers are committed to doing quality work. Poor performers are held accountable.

My leadership treats everyone with respect.

I am trusted to do my job without interference.

I have opportunities to develop new skills to do my present job.

To what extent do the following conditions exist in your organization?

mitted to doing quality work. The resources I receive are distributed fairly. I am kept well informed about organization events and issues.

My supervisor is supportive of employees. There are people at work who care about me as a person. I am proud of the organization overall. The benefits package I receive is fair. I am open to opposing views. NC state government is a good place to work. This organization champions and promotes work life balance. I am doing work that contributes to the organizations success. Hiring decisions are made impartially. I am provided information when I need it. I trust the leadership of upper management. I am involved in establishing my goals and objectives.

To what extent do the following conditions exist in your organization?

My supervisor takes an interest in me professionally. I am satisfied with the leadership of the organization. I trust my co-workers. My supervisor and I mutually agree on specific and measurable job expectation Salary increase decisions are made impartially. I am compensated fairly based on performance.

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Any suggestions / Comments

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