Cassie M.

Edwards
3412 Toll Gate Road Junction City, OH, 43748, United States ce357709@ohio.edu

Education
Ohio University B.A. in Psychology Minor in Spanish GPA: 3.0

Work Related Experience

ATHENS BEHAVIORAL HOSPITAL Volunteer Work Participate in various activities with patients such as Bingo, crafts, or sports CAMP OHIO Counselor, 2006-2010 Advise children aged 8-12 at an overnight summer camp for five days. Lead group discussions and help participants develop social skills. Lead activities such as crafts, nature walks, etc.

Professional Experience
NELSON DINING HALL, ATHENS, OHIO General Student Staff, September 2011 - Present Serve food, beverages, and desserts to customers at one of our campus dining halls. Replenish foods at serving stations. Scrub and polish counters and other equipment, and clean glasses, dishes, and fountain equipment. HARRY AND DAVID, HEBRON, OHIO Call center employee, November 2011 January 2012 Answer calls from customers wishing to purchase from Harry and David Record all personal/business information from customers into the desired computer program for sales Answer questions and give any desired information about the company to interested customers PHYSICIANS WEIGHT LOSS CENTER, NEWARK, OHIO Telemarketer/Office Help, June 2010 - August 2010 Make telephone calls to potential customers who have been solicited through advertisements. Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase our products. Explain products, services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, and enter such information into computers. Maintain records of contacts, accounts, and orders. Record names, addresses, purchases, and reactions of prospects contacted.

Additional Skills
Proficient with computers and computer programs, such as Excel and Word Very personable Communicates effectively with diverse groups of people and individuals Currently taking classes to obtain a Spanish minor

References
Available upon request