PRANABANANDA SAHOO

Post graduate in logistics & SUPPLY CHAIN MANAGEMENT INDIA

Vision and Mission of Gati

Be a globally preferred provider of India-centric supply chain services and solutions, and a leader in the Asia Pacific region.

Delight customers with quality service by setting new trends through innovation and technology . Be the most preferred organization for all stakeholders.

Be a responsible corporate citizen with unwavering commitment to environmental protection and conservation They are based on a desire to achieve sustainable heights in business and encompass a set of customer sensitive corporate values on attitude, behavior, action and delivery.

GATIs commitment is to be a type of business which is different from others and to play a distinctive role in the marketplace.

A pioneer and a leader in Express Distribution & Supply Chain Solutions, Gati has reinvented itself once again! Youthful, trendy and market driven, Gati is ready to take up new challenges. Gatis first of its kind offers and services have created benchmarks in the industry. The new mechantronic Express Distribution Centres have revolutionised logistics and distribution systems across the country. Gatis Domino Discipline has revolutionised the way Gati works and has aligned everyone in

Gati is characterized by its:

Speed Reliability Discipline

The key issues include.

Customer Satisfaction. Ability to give right service at right time. Product /service Presentation. Traffic Building. Layout of the services. Keeping Pace With Technology.

GATI is divided into 5 Zones

EAST KOLKATTA WEST MUMBAI NORTH DELHI SOUTH SECUNDERABAD CENTER INDORE

1989 14 Nov : The Birth of new revolution in the India Cargo Industry 1989 - Committed delivery- Ontime & intact , else money back 1996 - Alliance with India Airlines 1997 - Introduced the concept of 3PL 5 - Launches courier services- Suvidha now known as ZIPP 1999 1. Expanded to SAARC Countries - Gati International ,

2. Smt Kumudben Joshi, the Honorable Governor of AP flagged off the first Gati Vehicle in 1999 3. ISO Certification to Gati
2000 - First logistics company to get ISO Certification ISO 9000-2000 2001 - Gati Millennium Parcel Express- First Cargo train MUM to CCU 2003 - Award The Best Logistics Company , Launch of Gati@web 2004 - Launched Mechanized Automated Logistics centre at Panvel 2005 - Award Champion CIO Award 2006 - Award The Amity HR Excellence Award

Attract and retain high-calibre talent Achieve RS 1000/- crore by 2009 Trigger for global premiumness in service, profit & growth by adopting world-class business particles. Be a responsible corporate citizen Be among the top 100 companies in INDIA & the best admired company in the service industry.

First logistics company in India to be awarded ISO 9001 certification In 2003 Gati was voted The Best Logistics Company Awarded the 'Best Logistics Partner' by HCL Infosystems for 2005 -2006 For the second time in a row, Gati was recognised as a Consumer Superbrand in the Logistics category of 2006 2007.

Amity International Business School awarded Gati the HR Excellence Award 2006 - 2007 at their 9th International Business Horizon (INBUSH 2007) for their best business practices and corporate excellence. NDTV nominated Gati for the Business leadership Awards in the logistics category. Gati Singapore office was awarded the Regional Headquarter (RHQ) status by the Economic Development Board (EDB), Ministry of Trade And Industry, Republic of Singapore

 2750 Trained
Professionals

1200 Gati Associates

500 Vendors

1200 Trained Handlers 1500 Trained Drivers

Coverage in a month: Carries 20,000 tonnes of Express cargo Carries 1.2 million packages Carries 300,000 Shipments Carries 700 tonnes of Priority cargo Covers 3 times the distance of all National Highways.

Today, Gati has become the face of Retail Express Cargo. Providing quality service and value for money. Over the years Gati has gained expertise in handling various industry verticals- healthcare/clothing/white goods/ electronics/engineering/IT/Telecom/high -value/ cargo, etc. Gati has more than 2,000 vehicles at its disposal which cover 3,20,000 kms.

Gati Priority is the result of an exclusive tie-up with Indian Airlines, the largest airline network in India.
strategic alliance with Indian Airlines Assured space on IA flights 24-72 hour Service Flexible Pickup & Delivery Options Containers & Pallets for Safety & Security Same day service to select destinations. Multimode network - Air & Surface

Gati has now extended its horizons in the Asia-Pacific & SAARC countries. Gati has opened offices in Singapore, Hong Kong, China, Sri Lanka, Nepal and Myanmar to strategically focus on India-centric business
Freight Forwarding in Air & Sea shipment. Strategic tip-up with Global player. Coverage of more then 200 countries. More then 500 pick-up point in India. Custom Clearance Services.

Express Courier Services. All Metro with committed AM delivery. Web Base Track n Trace facility. Mass Mailing Solution. Pre-Paid envelop. Air Parcel Services. Holiday delivery It provides your own choice of price, and

An affordable surface product especially designed for your noncommercial packages. It makes easy to send noncommercial personal / corporate gifts, news magazines, catalogues, directories, study materials & brochures across India. Flat rate of Rs. 89 per package (up

Gati Coast to Coast (CTC) is Gati's shipping division. Set up way back in 1986, the CTC vision was to become the preferred service provider for all sea bound cargo in the Bay of Bengal, Andaman Islands and Malacca Straits. In the two decades of its existence, Gati CTC has followed this vision with diligence and determination and has emerged as a complete solutions provider for the Indian seas. 4 vessels providing liner service between

FOD (Freight-on-delivery) COD (Cash-on-delivery) DOD (Draft / Cheque-on-delivery) Inbound Rate Agreement: Ensures hasslefree, convenient supplies from your vendors. Holiday & Sunday Pick-up/Delivery Octroi Clearing Facility: Octroi clearance on behalf of customers Tamper-proof packing: Special bags for safe handling of high value cargo

Pharma & Pharma Samples Electronics & Electronic Components Automotives, Auto Spares Engg Products, Machinery, Spares Other in Mfg (Heavy Engg) Computer, Computer Peripherals Electrical Appliances, Products, Components Apparel Industry Fast Moving Consumer Products (FMCG) C & F, Courier and Cargo

List of major customers of Gati

Online line tracking on www.gati.com

e-POD-Scanned copy of Proof Of Delivery through e-mail

e-mail Updates - Tracking your consignment is just a click away

Toll Free Number

A 24 x 7 service

SMS Updates Messages on your mobile

Gati Enterprise Management System (GEMS)

Custom developed software to cater to the needs of GATI operations

Oracle Financials - Business Accounting Oracle CRM - Customer Relation Management gati@Web

Terrestrial Links / RF connecting 120+ sites Other locations have Dial-up / Broad band / Cable / ISDN connectivity Widest IP Phone connectivity from Jammu to Trivandrum Implemented Wide Area Network (WAN) 3 yrs ago VTS Vehicle Tracking System

Warehouse Management System (WMS) Human Resource Information System (HRIS) Shipping System IT Help Desk System IT Inventory Management System Gatishipper Zipp data upload and Docket printing tool

HR Department Marketing Department Finance Department Logistic department Service department IT Department Legal department Facility Department Operation Department

Aboard
Caring for our customers precious objects with domino discipline, we promise to stay ahead in reach in service quality, wide network, high caliber responsible people, technology & automation.

Recruitment
We shall recruitment those candidates who have a passion& skill for providing disciplined & customized service to our customers

Training
Disciplined training for employees to increase their quality delivery We shall continuously access employees attitude, behaviour, action & delivery in line with the organizations customers promise.

Employee Bonding
Create discipline amongst employees. Opportunities for employees to gain functional expertness

Brand Building

Position the brand in such a way that the brand benefits & customer sensitivity are communicated.

Direct Marketing
Maintain a database of all customers & intimate them about our offerings. Communication in direct materials should be direct to the point, so interest is generated to the customers.

Designing & development of Promotional issues

Design promotional material that are attractive & customized Come up with innovative ideas & Provide promotional offers to our customers.

Media & Outdoor Advertisement

Brand communication through these media should be cost effective

Exhibitions & Events

We shall organize / participate in various exhibitions & events Work towards communicating the benefits of our service to customers through our exhibition & make our event profitable for customers as well as us

PR activities
Develop a PR strategy that is along the lines of current trends & project the company

Raising Funds
Plan our process effectively to raise funds & make available for business needs We will follow domino discipline in fund management & ensure that fund availability does nt affect customer value delivery

Controlling Expenditure
Build a disciplinary system that ensure that our methods of monitoring expenditure are reliable

Dealing with banks / Financial institutions

Maintain strict discipline while maintaining records of all transactions with our Banks & financial institutions. Relationship with our financial institutions should be long term

Transaction accounting & control

Upgrade latest accounting procedure to make accounting transactions speedy for the customers

New technology Introduction

Introducing newer technologies through comprehensive training & focus on improving cost efficiency. We will adopt those technologies which help us to stay Ahead in Reach in the industry

IT infrastructure & Maintenance

Global & local trends to enable elegant & hassle free methods Engage in partnership to create best IT infrastructure in the industry

Comprehensive & customized IT solutions for business Process & MIS Continuous tracking technology trends for customized IT solution Comprehensive IT solutions that are friendly & cost effective & benchmark in the industry Continuous feed back system for providing customer sensitive IT solution

Interact with the marketing & sales departments to understand what customers want & prepare the contract accordingly, the contracts brief & to the point & prepare the agreements within 48 hrs Check for any existing trademarks before the company starts development of any IP & keep the relevant department informed Alert & watch all the time to keep any

Keep all documents & valid IP certificate & in safe custody. Protection of companies immovable property by timely payment of property tax & changing respective properties in companies name. Watch the legal changes & industry laws in domestic & international markets & update materials accordingly. Co-ordinate with relevant departments to organize the training workshops on legal matters, like legal issues & DEPS for all the employees & business partners twice a year.

We shall always look out for good locations which will suit our business purpose & purchase land, vehicles at affordable cost which will be profitable for the organization in future & alert about the contract status of all the rental premises. Always be proactive in timely rent payments & settle issues, regularly check the rent agreements & make renewals on time Maintaining the vehicles & company assets, if any problems in the vehicles / company assets then immediate action to repairs

Monitoring arrival & delivery service levels Understand customer needs & monitor service level to provide a fool proof delivery plan. Create responsible teams of service providers & vendors for creating technology driven service levels. 24/7/365 service level monitoring system.

Statutory Law & regulation & be alert to the statutory changes Follow the laws & inform customers of all the relating requirements in advance. Prepare guideline book on all the statutory requirements & upgrade it regularly. Use the least documentation for

Customer Problems resolution Understand customer problem to his business & social requirements. Try to resolve the issue before the stipulated time & reduce customers business loss. Communicate regularly to the customer.

Vehicle routing Provides a cost effective delivery Continuously reaching on newer & alternative routes. Evaluation & modification of the route plans to enable a disciplined & quality delivery. Deploying newer route plans, ahead our competitors to ensure timely & quality delivery for enabling customers

Vendor Management Identify & partner with competent vendors to extend the best service experience for our customers. Responsible & integrated vendor management system. Continuously monitor the performance of the vendors

Call centre is divided in to 2 types

Front Hand: - Queries of the customers Back Hand: - Answers of this quarries

There are 9 call centers of Gati all over India. Zonewise, we have call centers @
EAST: ~ Calcutta CENTRAL: ~ Nagpur NORTH: ~ Delhi SOUTH: ~ Chennai, Bangalore & Hyderabad

Gati International, the global operations wing, provides us with strategic USP an international reach, along with a highly focused expertise in India centric operations. This ensures that Gati remains the undisputed leader not just in Indian operations, but also in India - focused operations.

They have an alliance with Jubilee Commercial, an IATA accredited freight forwarder that started operations in 1998 as Air Cargo Agent. Today Jubilee Commercial is a member of the Federation of Freight Forwarders Associations of India, Federation of Indian Chamber of Commerce and Industry and International Federation of Freight Forwarders. Jubilee is now set to become a one-stop solution provider for all freight forwarding services including customs clearance for International cargo

They are the first to offer a moneyback guarantee on their express cargo services. Keeping customer satisfaction in mind, they launched the cash-ondelivery scheme and are also the first to announce a toll-free number to look into complaints and requests.

Plan to do more Road shows. Plan to participate and organized events in fairs and exhibitions.to create awareness. Sponsorship in various events (including cultural, corporate) Brand promotion through Direct Marketing tools. Product presentations in front my target customers (common people).

GATI can be classified based on their general pricing strategy. GATI must decide whether their approach is to use price as a competitive advantage or to seek competitive advantage in non-price ways. Discount Pricing Competitive Pricing Full Price Pricing

There are many ways GATI can be categorized depending on the characteristics being evaluated. For their purposes they separate services and products based on six factors directly related to major marketing decisions: Target markets served. Product offerings. Pricing structure. Promotional emphasis. Distribution method. Service level.

Set up of Gati Nagar in Bhuj District in the year 2001(for Gujarat Earthquake victims) Gati Government School in Hyderabad started in the year 2003 30 lakhs donation by Gati Family to Tsumani victim

The company posted its highest net profit of Rs. 10.37 crore, recording a growth of 87% from the previous year profit of Rs. 5.55 crore. The income for the year at Rs. 361 crore was up 17% from the previous year's income of Rs. 309 crore. The market capitalization of the company has grown to Rs. 263 crore, post rights issue, compared to Rs. 65 crore last year.

EARNING PER SHARE(EPS)

SHARE PRICE OF GATI

MARKET CAPITALIZATION OF GATI

Create awareness of the company and companys products and services among the common people by undertaking promotional activities. Conduct customers meet every year Show to customers companies new technologies, new products, new procedures for delivering materials & launching of new promotional materials like broachers, banners & pamphlets etc.

Mumbai, January 11, 2007: GATI Limited, a pioneer in the logistics sector in India, today announced the signing of a comprehensive Memorandum of Understanding (MoU) with China Railway Express International Logistics Company Ltd (CREIL), a market leader in China for rail and road cargo and package delivery. This unique tie up will

Gati in India has delivery capability in 594 out of 602 districts in India and China Railway Express International Logistics (CREIL) has presence in 500 Cities in all 31 provinces of China. This MoU would result into end-to-end distributions solutions from anywhere in India to everywhere in China and vice versa . The two companies will cooperate in the development of freight forwarding,

Gati in India has a large fleet of 2000+ vehicles and CREIL had 3500+ vehicles covering even the remotest corner of respective country ...Gati today offers 1.0 million sq ft of warehousing space with a plan to double up in next 3 years ,and CREIL has 2.0 million sq ft of warehousing space in China . Therefore bringing a perfect synergy in

GATI must develop Relationship Retailing for development of Retail Business Which will help the company To establish and maintain long-term bonds with customers, rather than act as if each sales transaction is a completely new encounter. Company must concentrate on the total retail experience and which will helps in generating more business. Stay in touch with customers. Promotional Focus. (Advertising Direct Mail Personal Selling ,Direct marketing)

THANK YOU