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FACULTY PROFILE Name: Hemal Dua Age: 26 Educational Qualifications: B.

.A (Hons) English Professional Qualifications: Diploma in Mechanical Engineering Training and Certification attended: 7 day training on team building and motivation 2 day workshop on telephone etiquette 3 day workshop on CRM 6 days workshop on soft skills

Teaching/ Training Experience: One year experience in training (HR, English, Business Communication, Soft Skills) Professional Experience: 4 years with Dell as Subject Matter Expert 1 year with HCL BPO as Customer Support Officer Contact No. & Email id: 9646597323 hemal.uei@gmail.com

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