PREPARED AND SUBMITTED BY:

PULKIT CHAWLA 37
VARUN GULATI 56
VARUNESH MITRA NC.

UNDER GUIDANCE OF:

MRS. BRINDA BALAKRISHNAN

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 Index:

S.
Pages Topic
No.

1 Page 3 : Acknowledgement

2 Page 4 : Company’s Profile

3 Page 5 : Vision, Mission & Core Values.

4 Page 6 : Derivative Analysis 1: Congruency between Mission, Vision & Core Values

Derivative Analysis 2: Congruency between Mission, Vision & Core Values with
5 Page 7-9 :
reference to a product advertisement.

Derivative Analysis 3: Congruency between Mission, Vision & Core Values with
6 Page 10 :
reference to a recruitment advertisement.

Derivative Analysis 4: Based on job Specifications in Recruitment advertisement

7 Page 11-12 : identify the importance of (i) Ability Job Fit (ii) Personality Job Fit and (iii) Values in
sync with Core values of company or functional requirements of job

Derivative Analysis 5: Perception created through Product advertisement/ Tag line of

8 Page 13-14 :
Company etc

9 Page 15-16 : Derivative Analysis 6: Identify relevance of the 9 organizational processes

Derivative Analysis 7: Identify organizational changes that demand change in attitude of

10 Page 17 :
employees
Derivative Analysis 8: Identify and analyze the motivational tools used by the
11 Page 18-19 : organization to (i) attract employees (ii) to trigger high performance and (iii) retain
employees etc.
Derivative Analysis 9: Opportunities provided by the organization for learning and
12 Page 20-22 :
development of individual

Derivative Analysis 10: Does the organization show characteristics of a working group
13 Page 23-24 :
or working team. How & Why?

14 Page 25 : Bibliography

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Acknowledgement:
We would like to express immense gratitude to Mrs. Brinda Balakrishnan Mam for assisting
& guiding us all in bring up a focused approach towards our subject “Organizational
Behavior” by means of this project.

We as a part of research now have gained immense exposure of the subject by means of
various Derivative Analyses that form a group, team or an organization.

We would like bring this collective effort to light by presenting various case study analyses
which are relevant to the subject by means of example stated.

Thanking again for once and all to Mrs. Brinda Mam.

Pulkit Chawla
Varunesh Mitra
Varun Gulati

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Company’s Profile

SUBSIDIARIES:

Larsen & Toubro Komatsu Limited

L&T Infotech
Larsen & Toubro EmSyS
Larsen & Toubro Finance
Larsen & Toubro Infrastructure
Finance
Larsen & Toubro e-Engineering
Solutions
Larsen & Toubro Valves Business
Group

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Vision, Mission and Core values
Note : L&T Mumbai, July 28, 2008:. Performance for the quarter ended June 30, 2008. Profit after
Tax grows by 33%.

VISION
The L&T vision reflects the collective goal of the company. It was drafted through a large scale
interactive process which engaged employees at every level, worldwide.

STRATEGIC MISSION - LAKSHYA

To compete and grow in a globalised business environment, L&T is implementing a strategic plan
(LAKSHYA) for 2005-10. The plan has been drawn up in consultation with a leading international
strategy consultant. It has set ambitious growth targets for each business. Create long-term value for
our customers through superior product structuring by capitalizing on our knowledge pool. Also
included are opportunities for diversification of L&T's business portfolio.

CORE VALUES
Performance Driven
Innovation
Integrity
Excellence
Customer Focus
Mutual Respect

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Derivate Analysis 1: Congruency between Vision,
Mission and Core values
There is clear accord & harmony among Vision, Mission & Core Values:

Let’s take Performance: All 3 below focus on putting up performance, in one or the other way.

Core Value: Performance Driven

Vision: Attaining global benchmarks, constantly creating value, meeting expectations of
employees, stakeholders and society, total customer satisfaction, enhancing
shareholder value.
Mission: To complete and grow, ambitious target setting for each sector, strategic planning.

Let’s take Innovation & Excellence: All 3 reflect company’s ability to be innovative & its
excellence by diversifying & creating value.

Core Value: Innovation & Excellence.

Vision: Indian Multinational, professionally managed, Entrepreneurial and empowered team,
L&T-ites shall be innovative, shall foster a culture of caring, continuous learning, high
corporate governance standards & constantly creating value.
Mission: Included are opportunities of diversification, create long term value by setting new
standards & through superior product structuring, capitalizing on our knowledge pool
& consultation with leading international strategy consultant.

Let’s take Integrity: All 3 below shows company’s uprightness, wholeness & unity.

Core Value: Integrity

Vision: Entrepreneurial and empowered team, professionally managed and committed, foster a
culture of caring, trust (shows uprightness & honesty as an important part for integrity).
Mission: Capitalizing on our knowledge (this clearly shows company’s integrity and the
knowledge it has attained over the years).

Let’s take Customer Focus & Mutual Respect: All 3 below shows company’s uprightness,
wholeness & unity.

Core Value: Customer Focus & Mutual Respect

Vision: Customer satisfaction, enhancing shareholder value, fostering a culture of caring, trust,
meeting expectation of society, employees and shareholders (shows mutual respect
and customer focus)
Mission: Create long-term value for our customers through superior product structuring,
partnering our customers by offering solutions, deep understanding of Indian sector
and full range of financial products.

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 Derivate Analysis 2: Congruency between Vision,
Mission and Core values with reference to a product
advertisement
L&T Products are its offerings as both (products & services) which are:
1. Turkey Projects: Hydrocarbon, Power, Water, Cement & Allied Machinery
2. Construction: Specialized Services, Infrastructure concessions, Building Products, Engineering
services & international projects
3. Engineered Products & Systems: Refinery, Oil &Gas, Petrochemicals, Fertilizer, Coal Gasification,
Aerospace, Thermal Power plant, Nuclear Power plant, Defense, Cement
4. Electrical and Electronic Products & Systems: Switchgear products, electrical systems, metering
solutions and relays, medical equipment, control and automation, petroleum dispensers and solutions&
tooling systems.
5. IT and Engineering Services: It services, Engineering Services, Embedded Services.
6. Machinery Valves and Industrial Consumable:
7. Financial Services: Infrastructure Finance, Equipment Finance.
8. Shipbuilding:

Let’s take look at few product Ads of L&T:

Ad focus in sync with Vision

& Core Values:

The line US$5 billion clearly

reflects an essential core value
i.e. excellence of the company

The line that “company has

long term agreements with key
EPC contractors across the
globe” reflects the vision of
the company in terms of
upcoming projects which has
a customer needs as focus
which is an essential core
value.

Line “The company is

approved by global majors”
reflects another core value of
the company i.e. integrity
which has got recognized
Ad focus in sync with Mission & Core Values: around the world as a
The words like “Product Spectrum for power industry” professionally managed
clearly reflects that company offers customized products with a planned MNC & has set global
strategy & multi utility which offer long term value to its customers as per the benchmarks which is its
mission statement of the company plus customer focus in terms of providing them established vision.
7 | P a g e solutions. And creating value is one of its long term vision.
with comprehensive
 Ad focus in sync with Co. Values:
Ad focus in sync with Mission:
Here if we look carefully in Features
The words in red ribbon are as follows:
1st point: Tells about two things
“Used in a wide range of applications
a.) Triple Offset Geometry: which reflects the core value
including petroleum, chemicals and tank
innovativeness
farms”
b.) High Life Cycle: which also discusses 2 more core values.
i.e. performance & customer focus.
This clearly reflects that company offers
customized products with a planned
2nd , 3rd , 4th , 5th & 6th point reflects all reflects how much
strategy & these offer long term value to
company respects its core values in terms of customer focus
its customers as per the mission statement
(with safety & handling as a feature), plus performance of the
of the company.
product & its design innovativeness.

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L&T : Hydrocarbon-
40 seconds TV Commercial starts like:

1st clip: Our finest achievement are not always seen

2nd clip: …..but felt
3rd clip: Giant Offshore Platforms (with a giant offs shore structure pic)
4th clip: to tap riches of ocean
5th clip: Refinery projects (with a huge refinery plant pic)
6th clip: to fuel progress
7th clip: Petrochemical projects (with huge pipelines &lightening structure)
8th clip: that enrich lives
9th clip: L&T Logo + Tagline (It’s all about Imagineering)

The first two clips clearly give us an idea that company is customer focused plus it has achieved excellence
(core value) over the years through its finest achievements (as attaining global benchmarks of performance
– which is its vision)
Now as its achievements are actually felt (as per 2nd clip) it means that organization fostered a culture of caring
& it has gained trust amongst it customers (which also signifies vision of company)

Clip 3rd, 4th, 5th, 6th , 7th and 8th clearly shows that company is moving in direction of its vision by completing
& achieving individual missions & projects
1st Offshore platforms >>>>2nd Refinery projects >>> 3rd petrochemical projects

7th clip reflects that company the attained customer satisfactory & enhanced their value which is the first &
prior vision of the company as mentioned in Vision Statement.

Offshoring Refineries

Petrochemical

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Derivate Analysis 3: Congruency between Vision,
Mission and Core values with reference to a
recruitment advertisement
Recruitment advertisements on Naukri .com & MonsterIndia.com
Vision
Mission
Core Values

A. COMPANY PROFILE (L&T Infotech)

We are one of the leading global organization providing IT consulting, software services & solutions to the world's finest
organizations. L&T Infotech is a full function software services organization based Mumbai, having development centers
at Powai, Pune, Chennai, Mysore, Bangalore & Navi Mumbai. We are proud to have an impressive client list supported
by 23 international offices across USA, UK, Asia Pacific, Middle East Countries etc. Our global operations are supported
by a committed work force of about 5900 employees. We offer end-to-
end complete range of software solutions and consulting services in various domain & technology areas.
Job Profile Recruiter
Experience 0 year - 1 year
Functional Area IT-Software
Location Karnataka - Bangalore
Job Description
- Graduate in any discipline or a Diploma holder (MBA holders need NOT apply).
- Minimum 1 year of exp. (preferably in HR, Admn. or marketing coordination etc).
- Command on MS packages and ability to interact with people with ease.
- Good personality with communication skill.
- Bangalore based candidates preferred.

B. LARSEN & TOUBRO LIMITED CIVIL-STRUCTURAL ENGG

Posted on: 18th Jul 2008

Job Description
Adequate knowledge and experience in General Civil, Structural and Building works in Refinery/ Petrochemical
projects. Exposure to 3D PDS / PDMS environment desirable. Selected candidates will be required to lead
engineering teams.

Additional Information
Experience: 8 - 15 years
Job Category: • Oil & Gas • Construction
Job Location: Mumbai, Baroda
Key Skills: Civil, Structural, 3D PDS/PDMS
Job Ref code: LTC /CVL /436
Role: • Engineering - Civil &Structural • Civil Engineer • Structural Designing

From above two recruitment advertisements we can clearly see that there is complete accord &
congruency among the vision, mission and core values which is even reflected through their
recruitment advertisements.

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Derivate Analysis 4: Based on job Specifications in
Recruitment advertisement identify the importance of (i)
Ability Job Fit (ii) Personality Job Fit (iii) Values in sync with
Core values of company or functional requirements of job
AD Focus Ability Job Fit
AD Focus on Values in Sync with core values of company
AD Focus on Personality Job Fit

A. LARSEN & TOUBRO LIMITED Corporate Risk Manager

Job Profile:
You will strengthen the team at Corporate Risk Management Dept. by working in the following areas.
Understanding risk profiles of various businesses of the Company
Helping them to quantify and manage the risks
Managing Risk MIS for reporting to the Corporate Management
Usage of risk analysis tools,
Knowledge management
Bench marking with the latest and best practices
Risk evaluation of large project bids
Risk analysis of ongoing projects .
Facilitate Development of corporate Risk Managemnt Policies .
Educational Qualification :
MBA (Finance) with Graduation in Engg. / Commerce. Engineers without management qualifications who are interested
in the above profile can also apply.
Experience: 3-10 years.
No. of openings: 2
Job Location: Howai (Mumbai )

About Company Larsen & Toubro Limited (L&T), see or website

Additional Information

Experience: 3 - 10 years
Education: B.Com, B.E/B.Tech
Job Category: • Finance & Accounts • Financial Services
Job Location: Mumbai
"risk profiling" ," risk analysis"," risk mitigation" ," risk evaluation" ,"risk", "projects ", "project
Key Skills:
bids" ,"risk MIS"
Industry: Construction
Role: • Financial/ Business Analyst • Risk Manager/ Analyst

From Ability we can easily infer here that:

Qualification Essential – Engineering
Desirable - MBA Finance

From Personality point of view

A person require must be an extrovert to handle Corporate Risk etc. plus introvert
at the same time to mange knowledge & anaylse ongoing projects etc.
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 AD Focus Ability Job Fit
AD Focus on Values in Sync
AD Focus on Personality Job Fit

B. LARSEN & TOUBRO LIMITED Officer - Accounts & Costing

Job Description:
Primary Duties / Responsibilities:
Analysis & Upload of budget Actuals,
Raising Inter unit Advices,
Internal orders control, quarterly provisions,
Verification of Capital PR`s, NBDN Control (PGM) etc.
Secondary Duties / Responsibilities:
Assist in compilation of budgets, control of capex spending etc
Analysis of service costs.

Educational Qualification: A)B.Com /M.com B)Inter ICWAI c) Final ICWAI

No. of years of Experience: In case of a) 10 years b) 7 to 8 years c) 2 to 3 years
Computer Skills: MS Officer , ERP exposure will be an added advantage.
Behavioral Competencies : Good Analytical ability , interest to acquire new skills/knowledge , flexible
Good personality with communication skill.
Job Location: Powai (Mumbai)
About Company Larsen & Toubro Limited (L&T) visit our website.
Additional Information

Experience: 3 - 10 years
Education: B.Com, ICWA, M.Com
Job Category: Finance & Accounts
Job Location: Mumbai
ERP ,budget Actuals,Inter unit Advices,NBDN Control,Capital PR`s,budgets,Inter ICWAI ,B.Com
Key Skills:
/M.com ,Final ICWAI
Industry: Construction
Role: • Book Keeper/ Accounts Assistant • Accountant • Cost Accountant / ICWA • Finance Assistant

From Ability point of view the above ad shows:

Qualification Essential – Computer Skills- MS Office
Desirable - ERP exposure

From personality point of view they are looking for an extrovert person who can
communicate well, ready to acquire knowledge & is flexible to things taught.

As from the website of Larsen &Toubro, they look in for people with:
Value System Match
Knowledge Base
Skill To Apply Concepts
Self-motivation & Commitment
Passion for Excellence

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Derivate Analysis 5: Perception Created through
Product Advertisement / Tag Line of Company etc.

FIRST PERCEPTION ABOUT THE COMPANY FROM ITS TAGLINE

The first perception that anyone gets from the tag line of LARSEN AND TOUBRO is that the
company is quite innovative & directive in terms of its approach towards engineering (planned
designing) and construction.

It simply means just imagine and we are there to make (engineer: design & plan) that for you.
This simultaneously reflects at least two core values:
1. Being Innovative
2. Customer Focus & Development Focus

PERCEPTION CREATED THROUGH PRODUCT ADVERTISEMENT

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The ad uses very few lines but creates a tremendous perception about its worth & value amongst its
customers.

The lines used in above AD are:

FOR ENGINEERS : A benchmark in innovation
FOR A TRAVELLER : Fewer hours travelled, more hours lived.
FOR THE RECORD : Asia’s highest
FOR KONKAN RAILWAY : Accolades
FOR US : Imagineering as usual

The company gives its message in a very clear & delightful way

As how it has achieved the excellence of being Asia highest.

How it has a created a level of performance and innovation through its engineering.
How it is serving to the needs of its customers & consumers by providing them with revenues
generated plus consumer satisfaction.
More over for Konkan Railways, the project achieved -- is a matter of pride but >>
For L&T it is merely Creative & Innovative & planned design based on what started with an
imagination & now has taken a practical shape.

So the perception it has been able to create of its ability to enhance customer satisfaction &
create value plus attaining global standards & benchmarks of innovation.

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Derivate Analysis 6: Relevance of the 9
organizational processes.
Let’s see how L&T structure is based upon the 9 Organizational Processes & how much relevant are
these processes in day to day functioning:

1) The person: Existential processes

In L&T person self actualization & attainment of individual goals is taken well care of by:
a. People who join as trainees rose to the top based entirely on merit.
b.“L &T offers multiple career options across all its business lines. Every career avenue reflects the Company’s
strong people orientation. People are our most valuable resource. We invest in them. We believe in them.”
These lines from their website clearly reflect their individual focus.

2) The interperson : Emphatic processes

In L&T it is taken care that individuals working in the organization interact & communicate with
each other plus also they are assigned such roles & tasks so that they form a relationship of
collaborative efforts and at times competition. This is generally done through:
a. Team & group building - done under various Team & Group leaders.
b. Group & individual targets are set as a means to provide competition amongst individuals
& groups.
c. This can clearly be seen on L&T website.

3) The Role : Coping processes

L& T offers vast no of roles available at the time recruitment, plus it also keeps on switching job
profiles as per the aptitude & inclination of the employee, so that individual finds himself
involved and it also offers challenges to individuals to cope up with certain job profiles &
responsibilities.
Following lines shows how L&T does it:
“Employee participation is encouraged by inviting suggestions & opinions. This is coupled with competitive
compensation & rewards& job modeling & shifting and training through Core Development & Behavior
Development Programmes to enable them to unleash their full potential & cope up with existential processed”

4) The Group : Building Processes

Group dynamics are formed on the principle of cohesion among group members which make the
group strong. At L&T, if we take a precise look in organizational chart various groups are formed
such as Institutional & Commercial building group, hydrocarbon group, power sector group,
Building products group, transportation group etc. The group building is done and they are placed
hierarchal in the organization and members of these group works as a single entity and act under a
code of conduct.

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 5) The Intergroup: Collaborative Processes

Taking a close look at the organization like L&T group dynamics in terms of both competition &
collaboration exists (which may be +ve or –ve), however L&T ensure that various groups compete &
collaborate on a positive platform which in turn lead to successful & timely completion of its projects.

“The Forbes Global 2000 Ranking list for the year 2008 ranked Larsen & Toubro at 961. Plus Business Today
in 2008 has rated it as the best organization in terms of quality standards offered and gave it 7 th rank for
Asia’s best managed companies”

This clearly is a parameter which shows that positive competition and collaboration exists in L&T.

6) The organization: Growth processes

L&T clearly shows the growth parameter on basis of its two distinctive qualities:
a. Laurels- This has been attained by accomplishing huge &large scale projects successfully
and setting global benchmarks which are looked upon in various countries.
b. Self Renewal - This has achieved by means of successful diversification and moving up the
customer value chain by creating value in various sectors as mentioned in company profile.

7) The organization-Environment Interface: Influence Processes

L&T environment characteristics can be classified:
a. Influential to its customer – by enhancing the value & income created, by its projects.
b. Influential to society – through its developments & CSR (Corporate Social Responsibility)
c. Influential to various organizations. – Support systems
d. Coping up competition offered by other organization and making a distinctive place for
itself by offering Solutions (be it is goods or services)

8) The Community: Processes of social awareness

L&T has created goodwill for itself by acting consciously towards CSR (Corporate Social
Responsibility). The various initiative which company has done to strengthen this field are:
a. Relief and assistance at the time of natural calamities
b. Social initiative like in health (HIV awareness, setting up clinics, orphanages, laboratories
etc.), education (schools, children training modules summer camps etc.), environment (water
saving, treatment & recycling and global warming protection measures, natural calamities
(flood relief in Surat, food supply ,water, clothes, medical camps etc.) and involving
employees in these activities)

9) The society: Value processes

L&T vision, mission, core values, tagline, social responsibility and all its project accomplishment over
the year reflects in true sense its value which it likes to share with its society. L&T has been successful
in terms of conceiving the same. A strong brand recognition of L&T is only complemented by
successful & socially beneficial accomplishment of its projects towards social welfare.

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Derivate Analysis 7: Identify organizational changes
that demand change in attitude of the employees.
L& T clearly justifies the organization changes which have change the attitude of the employees.

1. Reinforcement Theory: L&T provides various rewards and incentive as the employee moves up the
chain and also delegates responsibilities & listening to employee suggestions & opinions to
strengthen this theory.

2. Balance Theory: As in L&T special care is taken then employees develop & foster under a culture
of caring. This often is done so that a balance exists between the sentiments & unity& quality of
beliefs among employees.

3. Cognitive Consistency Theory: As per this theory & its implication in L&T, employees are tested
to their potential by giving them challenges. Plus over the years L&T has developed certain standards
& norms which are offered to its employees. The employees adapt to these norms & prove
themselves taking these as inputs & later put up their own suggestions as they move up the chain.

4. Cognitive Dissonance: L&T has distinguishing & changing the attitude of its employees by means
of taking:
a. Contrasting suggestions from employees
b. Different performance incentives
which bring about change in attitude to do better and come up with more logical and reasonable
suggestions and thinking in prospects of a company.

5. Comprehensive Theory: L&T successfully operates on underlying principles of this theory as well:
Where in aspects of attitude change are considered.
a. attention
b. comprehension
c. yielding
d. retention
e. action

These however are brought about through various stages starting from paying attention to accepting
its influence and acting accordingly.
Five modes of attitude change which involves 5 processes :
1. Source
2. Message
3. Channel
4. Receiver
5. Destination
All these are incorporated by L&T.

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Derivate Analysis 8: Identify and analyze the
motivational tools to (i) attract employees (ii) to
trigger high performance and (iii) retain employees
To Attract Employees:
1. As from webpage:
http://careers1.larsentoubro.com/sap(bD1lbiZjPTYwMA==)/bc/bsp/sap/zhr_erec_banner/main.do

“If you are looking for a career that offers both professional growth and personal fulfillment, you have come
to the right place. If you are looking for a company that believes in challenging its people, and at the same
time, in caring for them, you have made the right choice.
L&T offers multiple career options across all its business lines. Every career avenue reflects the Company’s
strong people orientation. People are our most valuable resource. We invest in them. We believe in them.
L&T is different from other large corporates. There is no ownership overhang. It is a company that is
managed by its employees. The leadership team is formed by L&T-ites who joined as graduate trainees and
rose to the top based entirely on merit. The high road of opportunity is open to all. You could be one of them to
reach to the top.
At L&T you shape your own career. We provide the framework in which you will set your goals, test the limits
and win recognition and reward for your performance. When you join L&T, your career roadmap is charted,
but you will be able to remap it to higher levels based on your skills and performance.
So take that first step and turn it into a giant leap. Join the company that is committed to building a better
India, a better world. “

2. Other than this the company offers various learning opportunities and job profiles which is
discussed under Derivative Analysis: 8 as Roles and Opportunities, also acts a attraction .
3. Plus L&T recruitments ads & product Ads, which gives a nice brief about job profile and
working culture & company’s profile.
4. The website design plus its focus on empowering employees puts an extra element to attract
employees but at the same time focus on talented people.
5. Every career avenue reflects the Company's strong people orientation.
6. YOY increasing performance also attracts talented employees to join the company.

To Trigger Performance:

1. Company considers a separate section of CSR (corporate social responsibility) in which it

encourages its employees to volunteer, to act as productive citizens, empowering women &
providing social relief to weaker sections by involving them.
2. Various training programs for continuous growth through diverse learning of subjects & easy
availability.
3. At L&T the employees are set targets & the better they achieve the handsomely they are
offered packages.
4. L&T through challenging tasks as well as care for its employees to trigger performance.

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To retain its employees:

1. Providing innumerable growth & learning opportunities.

2. Involving people in business, social and extracurricular activities to propel their performance
loyalty & attachment towards the organization.
3. Encouraging support activities.
4. Performance Appraisal.
5. Ongoing staff training
6. Employee Motivation
7. Frequent /consistent rewards and recognition for performance
8. Changing & reviewing goals & targets & area of expertise.
9. Set goals, review, evaluate, feedback.
10. Be sensitive to personal issues
11. Keep your promises
12. Build employees self-esteem
13. Staff events / Team building
14. React on employee suggestions
15. Regular staff meetings, parties Everyone is equal to each other
16. Medical Facilities & Perks
17. Flexi hours to senior officials
18. Various beneficiary schemes to its employees + bonuses + allowance etc.

Like this there are various other activities through which it encourages its employee retention.

Latest in the ET Newspaper Columns was :

Company was Offering Volkswagen Cars to its highly experience staff who has been working for
around 12-14 years in their company plus even better compensation and CAR to retain its valuable
staff.

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Derivate Analysis 9: Opportunities provided by L&T
for learning and development of individual.
Learning Opportunities by means of various Training:
Product Training: Technical Training for all current l&t product offerings is available in a
number of formats. Instructor-led classes are taught in l&t Education Centers throughout. The
l&t Channel delivers a series of regularly scheduled interactive satellite broadcasts on l&t
product training at Headquarters, field offices, education centers, and 3rd party sites. Course-
in-a-Box is up-to-the-minute video-based training for new products, new releases, and product
overviews. More than 300 CBT (Computer-based Training) programs are available via the l&t
University virtual campus, a Web-based learning system.
Related Technologies Training: Related Technologies training courses include more advanced
technology and much more.
Product Development Training: A number of classes specifically developed for l&t Product
Development organizations are available. These include: technical foundation, architecture
etc..
Support Training: The Worldwide Support organization delivers a complete schedule of
classes exclusively for its employees to develop product and customer skills.
Sales Training: Sales skills, product sales and positioning, and business practices training
programs are available for sales reps and sales consultants.
Management Training: The L&T Management Training curriculum offers courses for both
new and experienced managers. Course titles include: The L&T Manager, Leadership Forum,
Managing within the Law, Coaching for Sales Managers, Leading Teams, Targeted Selection,
Performance Management, and Managing Change.

Learning & Growth Opportunities at L&T for different workforce (employees at lower level &
middle managerial level):

<A> For Graduate Trainees

L&T's amazing growth story has been possible because of the fresh talent that flows in from engineering
campuses. The top management believes in transforming fresh graduate engineers into future leaders by
making them go through the crucible of challenging assignments.
Most of the business leaders in L&T have joined as trainees; they have learnt and proved themselves and have
grown up the ladder. Their scenario for the future is very positive with businesses growing at a steady pace &
the demand for fresh talent is on the increase and we are looking for bright engineering talent to partner them.

Roles in L&T: L&T offers many opportunities. A few indicative roles are given below:
Business services
Sales & Marketing
Construction Management
Project management
Manufacturing engineering
Technical services

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Training for campus recruits:
The objective of this 'finishing school' is to successfully on-board the campus recruits in L&T so that they can
have an overview of the breadth of work. It also helps him/her in getting acclimatized to the work ethos and
start delivering from day one.
The 35-day programme consists of an orientation about L&T, its businesses, and projects undertaken. The
trainees have to work on technical projects, individual assignments, product simulations, and have to undergo
various technical as well non-technical exercises on-line. This program is a good mix of technical & non-
technical activities with lot of fun-filled activities such as In-basket exercises, Games, Activities, Contests and
Cultural Programs.

<B> For MBA Trainees

L&T offers employees more than a job – it offers them a lifetime career with challenging opportunities for
continuous development and growth in diverse fields of business. The company has a culture that fosters
positive and healthy competition between individuals and provides opportunity to learn and grow with the
organization.
For management recruits, diverse opportunities are available in HR, Finance & Accounts and Marketing. The
company recognizes and builds leadership by giving its recruits focused attention in terms of growth
opportunities, leadership development programmes, value compensation and challenging roles and
assignments.

Roles & Opportunities in L&T

Roles in Corporate HR & Personnel - Corporate HR & Personnel offers a combination of design
and execution functions. These involve developing policies, while working closely with the
top management.
o Generalist Corporate HR Role
o New Initiatives
o Performance Management
o Recruitment & Selection
o SAP HR

Roles in OD HR - L&T’s Divisional HR functions lay a strong emphasis on execution. The

employees gain a good working knowledge of current systems while working with business
managers and line people.
o Training & Development
o Recruitment & Selection
o Compensation & Benefits
o SAP HR
o Performance Management

Roles in Mergers & Acquisitions – L&T’s Mergers & Acquisitions functions offer multiple
opportunities in project management, strategy, finance and marketing, helping employees
develop interpersonal and leadership skills. It involves various functions.

Roles in Treasury - As L&T is expanding its international operations, it places a strong

emphasis on central management of funds and risks. L&T’s Treasury offers opportunities in
system implementation and up gradation, cash management, trade finance, bid support,
coordination with L&T’s Operating Divisions (ODs) and with Subsidiary & Associate (S&A)
companies. It has three divisions:

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 o The Front Office: helps the employee to gain an understanding of the financial markets
in India and abroad, learn about financial products and develop deal execution and
negotiation skills.
o The Mid Office: carries out the compliance function. It generates reports from SAP on
limit utilization, MTM and other matters of relevance to top management.
o The Back Office: carries out settlement of transactions, documentation, accounting,
reconciliation, etc.

Roles in Risk Management - Corporate Risk Management is evolving and involves a great deal
of interaction between consultants, industry forums and subject experts. Employees are
required to leverage and build upon this network. It involves the following opportunities:
o Risk Profiling
o Policy Articulation
o Risk Analytics
o Management Information System (MIS)
o Knowledge Management
 Statistical Modeling:
 Trends in Risk Management:
 Pre-bid Risk Evaluation support:

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Derivate Analysis 10: Does L&T show characteristics
of a working group or working team. How & Why?
Group: Two or more individuals interacting and interdependent, who have come together to achieve
particular objective.

The organization shows clear characteristics of a formal working group. The follows points explain
how L&T is a group and there are various teams working amongst it.

1. The organization has a definite hierarchy which shows Organizational & Business structure,
through which leaders or managers interact with subordinates, subordinates with subordinates,
under specific protocols & code of conduct which is characteristic of a working group.
HIERARCHY
a. Executive Directors
i. Headed by Mr. A.M. Naik
ii. Followed by Subordinates
b. Non Executive Directors
i. Headed by Mr. S. Rajgopal
ii. Followed by Subordinates

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 2. Also another characteristic which defines this as working group is that it is headed by a
Focused Leader, Mr. A.M. Naik (who is in-charge as well as accountable for the
performance of the organization).

3. Each and every individual is working towards achievement of organizational goals, targets &
objectives (vision & mission of organization), through a set of predefined rules, regulations,
norms and standards which is a important feature of a work group.

4. As an organization, segmenting of various branches is done in L&T -- like L&T Infra, L&T
InfoTech, L&T finance etc. Delegation of authority is there as seen from organizational chart
plus people are working to achieve individual goals and targets assigned, which is a
characteristic of a work group.

5. The company has been continuously achieving increasing turnover over the years, which
shows high level of motivation among its employees and which is a very important
characteristic of work group.

6. Each individual plays its part in offering different or contradicting or diverse views which
decides for Quality Decision making, in turn growth which is of high importance in a work
group. L&T Stats are complementary of such processes.

7. Lines from L&T Careers Link

“L&T is a team of more than 29000 L&T-ites spread across multiple locations across the
globe, having proven track record and professional skills, woven together with a common
culture of trust & caring. L&T offers its people freedom at work, unmatched leadership &
the opportunity to grow at a rapid pace. It provides them challenging, interesting &
motivating assignments which brings a sense of professional fulfillment. The company
encourages entrepreneurial skills thus, enabling and empowering employees to take
appropriate risks. Employee participation is encouraged by inviting suggestions & opinions.
This is coupled with competitive compensation & rewards and training through Core
Development & Behavior Development Programs, to enable them to unleash their full
potential.”

Above lines clearly indicate the presence of work group in L&T, which is interlinked
(effectively and efficiently), interacting and interdependent.

Besides all above, L&T has received many awards since it establishment.
Latest being that L&T was ranked first in India's Best Managed Companies in a 2008 survey
published by Business Today (India's leading business periodical)

All achievements & characteristics undoubtedly reflect L&T as a successful & evolving work group.

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References& Bibliography
1. www.larsentoubro.com
2. www.larsentoubro.com/lntcorporate/common/ui_templates/homepage_news.aspx?res=P_CORP
3. naukri.com
4. monsterindia.com
5. inflow-outflow.com/page/5/
6. www.larsentoubro.com/lntcorporate/common/ui_templates/HtmlContainer.aspx?res=P_CORP_E
MID_DCOR

+ Article in ET on attrition

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