RUP development methodology o phases interception planning/Elicitation construction translation o disciplines business modelling requirements analysis and design

design testing deployment project management o initiation o planning o executing o monitoring and control o closing o PMBOK

Business aspects/business model SWOT canvas KANO

Internet Technology structure of internet dynamics internet model o B2B o B2C o C2C revenue models o web catalogue o digital content o advertising

Tools and techniques BABOK UML o Use Cases o class diagram WebML

Creating a web presence identify goals usability information architecture

eCommerce Software basic functions advance functions software o CRM o ECM o apply to prototype project

Exam Information
1 hour exam 8 pages 14 question part A [5 minutes] o 4 multiple choice o no negative marking o 1 mark each part B [10 minutes] o 6 complete the sentence o 1 mark each part C [5 minutes] o short (bullet point) answer o 5 marks part d o case study o Q12 -> 3 marks [10 minutes] o Q13 -> 6 marks [15 minutes] o Q14 -> 6 marks [15 minutes]