CITIZENS CHARTER for LODGING SERVICES GUEST HOUSE, VSU, Visca, Baybay, Leyte Telefax No.

(053) 335-2647 Manager: REBECCA B. NAPIERE

Vision: Center of excellence in education and research in agriculture and allied fields in the Visayas.

Mission: Attainment of the highest quality of human capital and scientific knowledge for the sustained growth and development of agriculture, fisheries, and agro-industries. I. REQUIREMENTS A. Reservation Form II. SCHEDULE OF AVAILABILITY OF SERVICES A. All offices/ units /centers/institutes / faculty and staff and outsiders could avail of the lodging services from Monday to Sunday 6:00AM to 8:00PM III. CHARGES NO. OF ROOMS 2 rooms 3 rooms (double deck)
1 room (single

COTTAGE Guest House/Nipa Hut (NonAircon) Learning Center (NonAircon)

ROOM CAPACITY -

RATE/ ROOM P 400.00

RATE/ HEAD/DAY

20 persons

P 100.00

10 persons

P 150.00

bed)
1 room with

2 persons 4 persons 2 persons

P 300.00 P 100.00 P 100.00 P 500.00

CR Consultants Cottage 1 room 2 rooms

Governors Cottage (Aircon) 3 rooms 2 persons NOTE: Additional Folding Beds with Beddings is P 100.00/day.

IV.

CHECK-IN & CHECK-OUT PROCEDURES FOR LODGING PERSON INCHARGED Rizal Tanaid, Benito Javier & Wenifreda Pastoril Rizal Tanaid, Rebecca Napiere

STEP 1

APPLICANT/CLIENT Calls up/verifies availability of rooms.

OFFICE ACTIVITY Checks the availability of the room/s. Issues OR and conducts the client to the room. For VSU visitors/ guests, prepares the billing statement.

DURATION 10 minutes

Fills up the logbook for recording purposes and pays the lodging fees.

10 minutes

FOR COMPLAINTS: Please call Ms. REBECCA B. NAPIERE at Tel. No. (053) 3352647 or Dr. Manuel K. Palomar at Tel. No. (053)335-4726 or drop your concern in the suggestion box provided for at the University Guesthouse.