Professional Documents
Culture Documents
Course Outline TRW & PS
Course Outline TRW & PS
Technical Report Writing: Definition, Elements, Purpose. Informational Reports, Analytical Reports: Types. Formal/Informal Reports. Presentation Skills: Purpose, Kinds, Ways. Interviewing Skills: Types, Blunders, General Interview Questions. Business Telephone Courtesy. Negotiation Skills. Assertiveness Skills. Leadership Qualities.
Reference Books: 1. Technical Report Writing Today - Daniel Riordan, Steven E. Pauley 2. Effective Business Communication Herta A. Murphy