Problem

Media Manager status code 187: VxSS authentication failed

Solution
Message: VxSS authentication failed Explanation: The parties on either end of a socket connection cannot mutually authenticate each other. Recommended action: Ensure that the Veritas Security Services is installed and configured. For complete installation instructions please see the Veritas Security Services Installation Guide. Check that both parties have a valid certificate by examining the listed expiry date from a bpnbat -WhoAmI. For example:
bpnbat -WhoAmI Name: JDOGDomain: MYCOMPANY Issued by: /CN=broker/OU=root@machine1.mycompany.com/O=vx Expiry Date: Sep 19 12:51:55 2003 GMT Authentication method: Microsoft Windows Operation completed successfully. Shows an expiry date of September 19th, 2003. After 12:51:55

GMT this

credential is no longer valid and a new credential is required. If you are running from the NetBackup Administration console, close and reopen the console. The console automatically obtains a credential for the currently logged in identity, if possible. By default these certificates are valid for 24 hours. To set a longer default time please consult the Veritas Security Services Administrator's Guide. Ensure that the certificates for both sides either use the same broker, are children of the same root broker, or have trusts established between them. See the Veritas Security Services Administrator's Guide for more information on broker hierarchies and how to establish trust relationships between brokers. Ensure that connectivity is possible between the physical systems in question. If general sockets cannot connect between the machines (such as ping and telnet), network issues unrelated to NetBackup may be the cause of this problem. Ensure that the system has sufficient swap space and the following directories are not full: /home/username /user/openv/netbackup/logs /tmp