TESCO PRELIMINARY RESULTS 2012/13 OUR YEAR IN NUMBERS

KEY FACTS BUILDING A BETTER TESCO DIGITAL

COLLEAGUES & SERVICE

72.4bn
Group sales inc VAT up 1.3%

CLICKS & BRICKS

NOW 1500 CLICK & COLLECT DESKS

48b

Group underlying profit before tax

NEW!

3.5bn

UK sales up 1.8%

8,000

New colleagues in our stores

16m
Clubcard TV launched for 16 million Clubcard holders New digital services blinkboxmusic and blinkboxbooks being developed

488m
To be invested in digital technology in 2013

6,784
Stores across the Group

Colleagues in store have received customer training

250,000

DOTCOM

12.8%

Online grocery sales up 12.8% to 2.3bn

DOTCOM SERVICE NOW IN 9 COUNTRIES

INTERNATIONAL

PRICE & VALUE

Europe trading profit

BRAND & MARKETING

GROUP SALES OF OVER 3BN FOR THE FIRST TIME
Warmer and friendlier customer communication

LAUNCHING SOON

329m

661m STORES Asia trading

profit

2,131

1,507 STORES

LAUNCH OF TESCO PRICE PROMISE

TELECOMS

TESCO BANK

32million
Additional highly personalised Clubcard mailings rewarding our most loyal customers

SUCCESSFUL CHRISTMAS ADVERTISING CAMPAIGN

3.5m
OUR COMMUNITIES

Tesco Mobile subscribers

6.6m
Accounts with us

over

RANGE & QUALITY

STORES & FORMATS

300
New charity partnership

In-store phone shops

LAUNCH OF MORTGAGE RANGE

MIGRATION TO NEW, MODERN PLATFORM

3,500

OVER

Own-label products re-launched or improved

850
OVER

IMPROVED BAKERY IN OVER STORES

Food bank collections across the Group One of Britains Top Employers 2013

OVER 6%
Everyday Value like-for-like sales

300

OUR CORE PURPOSE

REFRESHED STORES IN 2012/13

WE MAKE WHAT MATTERS BETTER, TOGETHER