Writing Task 1 You should spend about 20 minutes on this task.

You are putting up in a hotel where you are utterly dissatisfied at the service you have been provided with. Write a letter to be dropped into the complaint box of the hotel. In your letter include: 1. Your introduction. 2. The vile service you have received. 3. The response you expect from the authority. You do NOT need to write any addresses. Begin your letter as follows: Dear.......................,

Write at least 150 words. Writing Task 2 You should spend about 40 minutes on this task. Look at the following diagram that shows the percent of source of pollutants that affect the air around us.

Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

Write at least 250 words. Give reasons for your answer and include any relevant examples from your own knowledge or experience.