Kristen Garofalo

54 Brook Meadow Circle Shrewsbury, PA 17361 Tel: 717 7930105 Email: kristengarofalo@yahoo.com

EDUCATION -Robert Morris University, Honors College, Moon Township, PA -Concentration: Public Relations, B.A. Communication, May 2014 expected -Minor: Sport Management -Overall QPA: 3.61 SPECIAL PROJECTS Professional Athletes on Social Media -Honors program thesis requirement -Analyze data and draw conclusions from primary research on the most followed professional athletes on Twitter -Create social media best practices document for professional athletes, sports teams, and other sport-related entities Social Media Policy Research at Robert Morris University -Volunteer -Assist the Academic Technology Committee in conducting research about the use of social media at the university -Create and distribute a survey to the student population as well as conduct a focus group for qualitative data -Analyze data and draw conclusions to develop a social media policy at Robert Morris University PROFESSIONAL EXPERIENCE National Kidney Foundation Development/Special Events Intern, Pittsburgh, PA -Plan the Kidney Gift of Life Gala and assist with other events, such as the Pittsburgh Kidney Walk -Develop content for the Gala Facebook Event Page -Research and solicit for advertisements in the event program Sep. 2013-Current

Pittsburgh Steelers Experience Staff Member, Pittsburgh, PA April 2012-Current -Coordinate pre-game activities for over 200 fans and provide in-game customer service to premium buyers -Assist the Youth Football/Marketing Manager with increasing youth fan base development Planit Social Media Intern, Baltimore, MD -Create unique and engaging content for four different clients -Assist with pulling analytics and monthly reporting -Manage clients engagement on Twitter, Facebook, Pinterest, Instagram and other social networks May 2013-Aug. 2013

Robert Morris University Sports Medicine Assistant, Moon Township, PA Aug. 2012-May 2013 -Manage and update athletes insurance information in Presagia -Assist the eight Athletic Trainers in other secretarial duties, such as organizing and ling important documents

Pittsburgh Riverhounds Intern, Pittsburgh, PA -Lead my group in planning a soccer game and reached the goal of having over 2,000 fans in attendance -Work on several projects including videos, press releases, advertising strategies, and game-day operations -Make over 50 calls per day and manage incoming ticket orders Robert Morris University Colonial Ambassador, Moon Township, PA -Give tours to prospective students and assist at open house events that reach over 100 students -Assist in secretarial duties, including answering phone calls, and ling important documents

Mar. 2011-Aug. 2011

Aug. 2011-May 2012

York Revolution Seasonal Game-Day Ticket Sales, York, PA Mar. 2012-Aug. 2012 -Conduct game-day responsibilities of selling tickets to over 100 customers per game and communicating with clientele -Direct assistance to three Ticket Sales Representatives with various seasonal tasks as well as game-day responsibilities

Robert Morris University Colonial Caller, Moon Township, PA May 2011-Aug. 2011 -Contact over 150 high school students to provide information about the university and answer any questions -Provide a detailed prole for admissions counselors to assist in building relationships with prospective students
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Kristen Garofalo


54 Brook Meadow Circle Shrewsbury, PA 17361 Tel: 717 7930105 Fax: Home Fax Phone kristengarofalo@yahoo.com

AWARDS -Deans List: 2010, 2011, 2012, 2013 SKILLS -Computer: Microsoft Ofce, Adobe Photoshop, Presagia, Glitnir Ticket System -Procient in Social Media: Facebook, Twitter, LinkedIn, Instagram, Pinterest, Blogger, Houzz, YouTube, Vine ACTIVITIES -National Society of Leadership and Success, 2010-Current -National Society of Collegiate Scholars, 2010-Current -National Society for Collegiate Journalists, 2010-Current -Robert Morris University Honors Student Advisory Counsel, 2011-Current -Lambda Pi Eta, National Communication Association Honor Society, 2012-Current -Sport Management Association, 2012-Current -Crons Campus Director Assistant, 2012-Current -Zeta Tau Alpha, Think Pink Chair (2011), 2011-2012 -Robert Morris University Club Soccer, Captain, 2010-2012 -Robert Morris University Division I Club Hockey Manager, 2010-2011 SOCIAL MEDIA ACCOUNTS -Personal Twitter: @Kristen_g6 -Personal Facebook Page: https://www.facebook.com/KristenGarofalo6 -The Crons Brand at Robert Morris University Facebook Page: http://www.facebook.com/CRONSatRobertMorrisUniversity REFERENCES References available upon request