FOM Interview for:

Date:

What are you really looking for?

What makes you a good manager?

What do you find challenging about being a manager?

Previous experience with staffing issues, hire/train/fire?

Task that you needed to train individuals on using differing methods?

Feedback to a staff member who was performing poorly?

Sales experience upselling, motivating a sales team - how?

Guest Service philosophy with examples?

Multi-tasking?

Organization skills with examples?

Represent company in the community?

Example of a project you managed? Or, short term plan that you executed with a team?

Example of tough decision to be made (reference walking a specific guest, or replacing an employee)