RYAN HOUCK

EXPERIENCE

Best Buy, Co.

Area Manager, Store Services Manager, Customer Experience Manager, Technology Consultant Increased sales and profitability w/ 10% + growth

Utica & Port Huron, MI 2010-Current 2002-09

Delivered record high customer & employee experience ratings Multi-channel management of 30+ direct reports Trained team-building to expand growth in all areas of business Developed essential relationships w/ key partners (e.g., HP, Comcast, Sprint) Port Huron, MI 2001-02

Ramada Inc.
Assistant Manager Effectively organized sales clerical paperwork

Controlled computer systems information and record keeping Port Huron, MI 1997-01

ACO Hardware
Department Manager Coached & trained employees on product knowledge

Trained specialty skills areas to reach customers needs

ED UC A TI ON

University of Michigan Flint

Bachelor of Business Administration

Expected Completion Fall/13 3.97 GPA

Finance Concentration Consistently named to Deans List for superior academic performance 3.89 GPA

St. Clair County Community College

Associates Degree

Studied General Business Graduated w/ Magna Cum Laude academic distinction

REL EV A N T S KILL S Able to work well in a collaborative team-based environment, Proven leadership potential, Strong research & financial reporting skills, Expert with Microsoft Office Suite, High-degree of computer literacy IN TER E ST S Finance, Sports, Outdoor activities (e.g., biking), New technology applications, Community involvement

E-MAIL: RYANHOUCK27@GMAIL.COM 7730 LAMBS RD. WALES, MICHIGAN 48027 PHONE: 810.305.2337