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R.D.

MANOHARI 1ST YEAR MBA ANNA UNIVERSITY OF TECHNOLOGY-MADURAI

Six

Sigma stands for Six Standard Deviations from mean. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process. Today you can apply Six Sigma to many fields such as Services, Medical and Insurance Procedures, Call Centers.

The

core of Six Sigma was born at Motorola in the 1970s out of senior executive Art Sundry's criticism of Motorolas bad quality. As a result of this criticism, the company discovered a connection between increases in quality and decreases in costs of production.

Continuous

efforts to achieve stable and predictable process results are of vital importance to business success.

clear focus on achieving measurable and quantifiable financial returns from any Six Sigma project. special infrastructure of "Champions", "Master Black Belts", "Black Belts", "Green Belts", etc. to lead and implement the Six Sigma approach

Six

Sigma projects follow two project methodologies inspired by Deming's PlanDo-Check-Act Cycle. These methodologies, composed of five phases each, bear the acronyms DMAIC and DMADV.

Pareto chart Business Process Mapping Cause & effects diagram Check sheet Taguchi methods

Executive

Leadership includes the CEO and other members of top management. They are responsible for setting up a vision for Six Sigma implementation. They also empower the other role holders with the freedom and resources to explore new ideas for breakthrough improvements.

Benefits

of Six Sigma in the healthcare

industry

Creates methods/trains members within organization how to effectively decrease costs per procedures; generates high savings for hospitals and health industry.

EFFICIENT, ORGANIZED, AND RELIABLE INTERNAL OPERATIONS


Leads

to greater market share and satisfied shareholders . Cost effectiveness and higher processes quality Six Sigma yields long term benefits as an indicator of future performance and growth

CONCLUSION

Thus the Six Sigma improve any existing business process by constantly reviewing and re-tuning the process. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process.

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