ASHLEY H. WALLBERG 2269 E Gregson Ave. Millcreek, Uta !"#$9 a%all&erg'#on#.co( as le).%all&erg'*s.ar().(il +!$#,6--.!

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Career Overview
" )ears in retail an0 c*sto(er service. Soli0 tea( 1la)er %it *1&eat, 1ositive attit*0e.. 2e0icate0 c*sto(er service re1resentative. Motivate0 to (aintain c*sto(er satis3action an0 contri&*te to co(1an) s*ccess. Han0s.on, Har0%orking, Reso*rce3*l, Hig .1er3or(ing, 2e0icate0, A(&itio*s, 4nnovative, Mat*re, M*lti.task.oriente0, 5rgani6e0, 7er3or(ance 0riven, 7ositive, 7ro0*ctive, 7ro3icient, Relia&le, Res1onsi&le,

Core Strengths:
Strong organi6ational skills Active listening skills S ar1 1ro&le( solver 8o*rteo*s 0e(eanor Energetic %ork attit*0e 4nventor) control 3a(iliarit) 9ele1 one in:*iries s1ecialist 8*sto(er service e;1ert A0a1tive tea( 1la)er 51ening<closing 1roce0*res

Work Experience:
7revente0 store losses *sing a%areness, attention to 0etail an0 integrit). 8reate0 ne% 1rocesses an0 s)ste(s 3or increasing c*sto(er service satis3action. 2evelo1e0 ig l) e(1at etic client relations i1s. Worke0 as a tea( (e(&er 1er3or(ing cas ier 0*ties, 1ro0*ct assistance an0 cleaning. E;1resse0 a11reciation an0 invite0 c*sto(ers to ret*rn to t e store. Assiste0 c*sto(ers %it store an0 1ro0*ct co(1laints. G*arantee0 1ositive c*sto(er e;1eriences an0 resolve0 all c*sto(er co(1laints. Res1onsi&le 3or ringing *1 c*sto(ers in a ti(el) (anner, an0 g*aranteeing ig level o3 c*sto(er service.

Training in: 36 Credit Hours Generals Sociolog! "utoC"# #ra$ting Ha%&at 'icroso$t (ower(oint 'icroso$t Excel

'icroso$t Word Education )ackground *ocation

Ric 3iel0, Uta

Enrolled
2$$!.2$$9

Course o$ Stud!
Generals

#egree Earned
Hig Sc ool 2i1lo(a

Cedar +idge High School Salt *ake Co&&unit! College

So*t =or0an Uta 2$#-.2$#" Generals<Sociolog) Still Atten0ing

C)+, Training
>t. Leonar0%oo0, M5 2$#$ 8BR?<Ha6(at Ha6(at 8erti3ie0

Work Histor!
U.S. ARMY 2$$9.8*rrent =oel H*tc ings +!$#,"2$.$##2 West =or0an, Uta 8BR? S1ecialist 8all >loor

5ne on 5ne Marketing 2@<$-<2$#-. 8*rrent Le i, Uta Bra0 8all +!$#,6#6.22@Ho*rs @.- Mon.>ri 7ilot<>l)ing = 9ravel 8enters Ai( Mclain +!$#,9-6.#"#/ Ross Stores 2ress 3or Less Mar) Lo* +!$#,"9/."!2$ Big Rock 8an0) Mo*ntain Resort<Hotel Angela +"-/, -26.2$$$

$9<2$##.#2<2$## Salt Lake 8it), Uta Reason >or Leaving B 2e1lo)(ent 9o A3g anistan $!<2$#$.$-<2$## 2ra1er, Uta Reason >or Leaving B 2e1lo)(ent to 4ra: $6<2$$9.$#<2$#$ Mar)sville, Uta Reason 3or LeavingB Move0 to t e cit).