Egroomer v4 Issue 1 Jan 2014 Final 1

eGroomer Journal January / March 2014
January/March 2014 PetGroomer.com Publications Results of the Worlds Most Popular PetGroomer.com Surveys
STATE OF THE INDUSTRY REPORT

PetGroomer.com Publications
Opportunities Where the Groomers Are Personnel Company Marketing & Advertising Finance Mobile Grooming
2014
Tools, Equipment, Spa Career Education Health & Well-Being Independent Contractors
Results of 7,000+ Grooming Price Surveys & 3,000 Other Surveys
How Reluctant Was the Industry to Raise Prices in 2013? 63 67 Making Masterpieces Sanitation for Out of Nightmares in Pet Grooming eGroomer Journal www.egroomer.com Subscribe Free Record Time Operations 72 GroomWise Bloggers State of the Industry 2014 Find A Groomer Inc. All rights reserved Blogs
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PetGroomer.com Publications PetGroomer.com Publications
eGroomer Journal
EDITOR-IN-CHIEF Stephen Mart ADMINISTRATOR Madeline B. Ogle PUBLISHER Find A Groomer Inc.
EDITORIAL OFFICE PO Box 2489 Yelm, WA 98597 findagroomer@earthlink.net SUBSCRIPTION SERVICES

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Display advertising in eGroomer Journal is available to sponsors also advertising at PetGroomer.com. To learn more about becoming a sponsor for as little as $1 a day see: www.petgroomer.com/bannerads.htm 800-556-5131 360-446-5348 The eGroomer Journal is published quarterly by Find A Groomer Inc., PO Box 2489, Yelm, WA 98597, Madeline B, Ogle, President. Copyright 2014 All rights reserved. Reproduction in whole or in part is strictly prohibited. Made in USA. eGroomer Journal makes every effort to provide information that is reliable and practical. It is not intended to replace diagnosis or treatment from a veterinarian or other qualified pet professional. eGroomer Journal does not assume any legal responsibility. Readers should always consult qualified healthcare providers for specific diagnosis and treatment. Information provided is not intended to replace formal pet grooming training including pet safety and handling. Viewpoints and commentary expressed in eGroomer Journal do not necessarily reflect the beliefs or opinions of its advertisers, the publisher or associates. Use of any content or services of PetGroomer.com and eGroomer.com, including both digital and print copies of eGroomer Journal, is governed by additional guidelines, disclaimers and privacy policies and notices available at:
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INDUSTRY CALENDAR 2014 14
FEBRUARY 2014 February 20 to 23 Groom & Kennel Expo

Pasadena, CA www.groomerandkennelexpo.com
JUNE 2014 June 6 to 8 NDGAA DC Metro Groomfest

Vienna, VA www.ndgaa.com
MARCH 2014 March 6 to 9 Atlanta Pet Fair

Atlanta, GA www.atlantapetfair.com
June 12 to 15 PetQuest
Wilmington, OH www.pqgroom.com
JULY 2014 July 22 to 24 Groomer SuperShow & SuperZoo

Las Vegas, NV www.superzoo.org
APRIL 2014 April 5 to 7 Intergroom

Secaucus, NJ www.intetgroom.com
April 10 to 13 Northwest Grooming Show

Tacoma, WA www.nwgroom.com
AUGUST 2014 August 14 to 17 All American Grooming Show

Wheeling, IL www.aagrmgshow.com
MAY 2014 May 2 to 4 Groom Classic

Kansas City, MO www.groomclassic.com
SEPTEMBER 2014 September 18 to 21 Groom Expo 2014

Hershey, PA www.groomexpo.com
eGroomer Journal January / March 2014 eGroomer Journal January / March 2014
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PetGroomer.com Publication PetGroomer.com Publications
STATE OF THE GROOMING INDUSTRY

2014
How Reluctant Was the Industry to Raise Grooming Prices?
Results of the Worlds Most Popular Grooming Price Surveys Opportunities Company Mobile Grooming Health & Well-Being Where the Groomers Are Marketing & Advertising Tools, Equipment & Spa Independent Contractors Personnel Finance Career Education And more
2014 Find A Groomer Inc. All rights reserved 2014 Find A Groomer Inc All rights reserved
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The 16th Annual Report by PetGroomer.com

Happy New Year! It doesnt seem all that long ago we wrote the last state of the industry report.
In 2013, which best describes how the economy is affecting your business?
33% Business is better in 2013 than 2012. 46% Very little difference. 22% I hired more employees to meet demand. 7% I had to let one or more employees go.
4 0114 20 2
Speaking of which, we added new surveys in 2013 requiring us to expand the results here. We took a closer look at business owners and the changing attitudes of groomers toward their industry. Some of the responses were emotional including anguish over the issue of independent contractor status. Overall the industry was on track in 2013, but fewer reported a smooth year. There were busy periods, and then sudden drops in grooming demand. Prospects for a better 2014 are muted but the majority (74%) are not very concerned and expect about the same 2013 performance in 2014. Concerns for the effect of price increases were elevated in 2013. Finding skilled, reliable employees, always a chronic problem, has grown to record levels.
(Continued on page 19)
21% Clients are cutting back about 1 groom a year. 8% Clients are cutting back about 2 grooms a year.
19% I am selling more add-ons to boost sales. 16% I raised prices to maintain sales projections. 2% I might have to close my business.
12% Clients ask for more baths instead of grooms.
Which best describes your feelings about the prospects for 2014?
58% No reason to believe 2014 will be much better. 74% Not very concerned. Expect much the same. 4% Very concerned, I may close my business.
71% Too many unreliable employees. 38% Demand is good but short steady employees. 8% I may switch to independent contractors.
47% Will need to do a small price increase. 19% Will need to do a fairly big price increase. 7% I may have to change careers.
66% Need to watch my costs and I will be fine.

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Opportunities
(Continued from page 16)
Highest Concentration of Grooming Jobs U.S. STATE ESTIMATED JOBS
Opportunities remained steady in 2013 with the highest concentration of jobs remaining in the same states. Estimated jobs available in each state increased. There was a slight increase (4%) in the number of business owners choosing to close their businesses and return to employment. Employees complaining they are misclassified as independent contractors skyrocketed from 11% to 39%. Hairstylists for people seem to know the classification criteria better than grooming employees. However, larger numbers of business owners are being forced by the Internal Revenue Service to return to traditional employer/ employee status and pay fines and penalties. In this unfortunate way more groomers are becoming knowledgeable of prevalent misclassification in the grooming industry. Heads up employers! Sixty-six percent of all employees surveyed hope to become self-employed at some point in their career, and that
CALIFORNIA FLORIDA TEXAS NEW YORK PENNSYLVANIA OHIO ILLINOIS MICHIGAN WASHINGTON NEW JERSEY
15,094 12,745 8,944 7,505 6,220 5,857 4,800 4,703 3,911 2,408
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Where the Groomers Are

2012 # of Grooming Businesses 0.26% 1.27% 1.06% 2.07% 8.85% 2.11% 1.39% 0.04% 0.31% 8.21% 2.31% 0.13% 0.65% 1.23% 4.74% 2.53% 1.10% 1.38% 1.33% 2.35% 1.63% 0.47% 3.54% 1.69% 0.75% 2.36% 0.45% 0.68% 0.91% 0.70% 3.20% 0.69% 4.36% 0.21% 2.60% 4.71% 1.56% 1.64% 4.78% 0.39% 1.39% 0.24% 1.87% 6.45% 0.70% 0.23% 2.14% 3.78% 0.42% 1.81% 0.28% 2013 # of Grooming Businesses 90 497 375 721 3,105 778 490 16 112 2,884 795 51 241 439 1,717 858 399 470 481 813 571 167 1,296 595 267 833 167 252 329 278 1,259 270 1,549 88 932 1,755 569 591 1,759 200 505 88 654 2,402 252 85 743 1,340 168 702 88 434 362 708 3,023 721 476 15 107 2,802 788 46 222 419 1,618 865 377 472 455 803 555 161 1,209 578 255 807 152 233 312 240 1,093 237 1,489 73 887 1,609 532 559 1,633 132 476 82 639 2,201 239 79 732 1,289 143 618
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2012 - 2013 COMPARISON OF WHERE THE GROOMERS ARE

US State Alaska Alabama Arkansas Arizona California Colorado Connecticut Dist. of Columbia Delaware Florida Georgia Hawaii Idaho Iowa Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Dakota North Carolina Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin 2012 # of Grooming Businesses 2013 # of Grooming Businesses 0.25% 1.38% 1.04% 2.00% 8.60% 2.16% 1.36% 0.04% 0.31% 7.99% 2.20% 0.14% 0.67% 1.22% 4.76% 2.38% 1.11% 1.30% 1.33% 2.25% 1.58% 0.46% 3.59% 1.65% 0.74% 2.31% 0.46% 0.70% 0.91% 0.77% 3.49% 0.75% 4.29% 0.24% 2.58% 4.86% 1.58% 1.64% 4.87% 0.55% 1.40% 0.24% 1.81% 6.65% 0.70% 0.24% 2.06% 3.71% 0.47% 1.94%
Wyoming 95 eGroomer Journal www.egroomer.com Subscribe Free
99 0.27% 2014 Find A Groomer Inc. All rights reserved
Total
34,140
36,097
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Personnel
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figure has generally held steady for nearly three decades. The large majority (59%) desire more control of the time and hours they work, and 48% believe their personal incomes will increase when self-employed.
How do you pay your hired groomers? 52% Commission 32% Salaries 16% Hourly How do you pay your hired pet bathers? 85% Hourly 14% Commission 1% Salaries
Employees reliability factors continue to be the biggest 2014 challenge for employers other than finding an adequate supply of employees.
In 2013, how many job openings were available in your business for grooming positions (not management or client relations)? 51% One 38% Two 11% Three or More Do you provide job descriptions to candidates? 29% Yes 71% No Do you require employees to have one or more preventative vaccinations? 32% Yes
In 2013, how many departing employees left to become self-employed? 7% Most
74% Few 19% None What is your biggest challenge with employees? 74% Reliability 16% Skills 10% Teamwork
68% No
Compared to results in the 2012 State of the Grooming Industry Report even
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Personnel
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fewer employers in 2013 (52%) were sure of their classifying groomers as independent contractors according to I.R.S. guidelines. Facing the threat of penalties and fines that have closed many grooming businesses in the U.S., the majority of employers of I.C.s remain unsure if their groomers are legally classified. A whopping 92% did not review the matter with an attorney or the I.R.S.
Do you offer healthcare benefits to fulltime employees? 17% Yes 86% No Do you offer paid time off to full-time employees? 37% Yes
Did you review your I.C. employer compliance with an attorney or the I.R.S.? 8% Yes 92% No How many full-time employees do you have? 57% 1 or 2 37% 3 or 4 6% 5 or more
How many full-time employees do you have? 62% 1 or 2 33% 3 or 4 5% 5 or more
Do you hire new graduates of grooming schools? 76% Yes 18% Sometimes 4% Never
63% No If you are an I.C. employer how sure are you that you are in legal compliance with independent contractor classification requirements? 7% Very Sure
Do you provide new hires with an employee handbook? 13% Yes 87% No
41% Sure 52% Not Sure

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Golden Paws Owner Licensed Schools

O.C. Academy of Pet Styling Fullerton, CA Golden Paws Pet Styling Academy Miami, FL Golden Paws Pet Styling Academy Clifton Park, NY Golden Paws Pet Styling Academy Pittsburgh, PA Golden Paws Pet Styling Academy Marinette, WI Golden Paws Pet Styling Academy Chicago, IL Dapper Dawg School of Prof. Dog Grooming Stoneham, MA Just Four Paws Academy of Pet Styling Girard, PA Golden Paws School of Dog Styling Houston, TX See www.goldenpaws.com for more.
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Personnel
81% Online
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Where do you advertise for employees?
10% Local publications
2014
5% 4%
Local bulletin boards Sign at business
How often do you provide job performance evaluations for your employees? 24% Once a Year 2% Twice a Year
The large majority (74%) of business owners with staff indicated they were confused with Obamacare requirements affecting their businesses, but 61% of them believed they would not be affected because of exceptions based on their employing few staff. The average salary paid to a full-time experienced groomer was $39,000 in 2013. Commission rates averaged and weighted was 51.5%. The highest annual salary peaked at $66,500. The average hourly wage for experienced groomers was $16.72 in the U.S. (all states averaged together) and the peak hourly wage was $33.50 in both the Pacific and Atlantic regions. Few (12%) expected to increase salaries in 2014 unless they increased grooming prices, and even less (9%) planned to increase commission rates in 2014.
74% Never Do you make grooming assignments to employed pet groomers? 37% Customers choose 42% I assign some 21% I assign all Do you require employees to wear smocks, aprons or similar apparel? 11% Yes, company provided only 56% Yes, must be approved 33% No, optional
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Company
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Before self-employment were you an employed groomer? 78% Yes 22% No What is your company organization? 74% Sole Proprietor 11% Corporation (S or C) 9% 6% LLC or LLP Other
The well-known lack of skilled grooming employees detracts over 54% of business owners from hiring 2014 even one employee. In 2013 the number of self-employed groomers concerned about becoming dependent upon employees increased from 78% (2012) to 87%. Owners understand it may be difficult to replace terminated or departing employees and thereby face challenges meeting established clientele demand. Eighty-two percent of grooming business owners stated new groomers should have at least two years of employment experience prior to self-employment, and 44% recommended a S corporation organization. Most business owners (77%) indicated they are satisfied if hired groomers remain employed with them between two and three years before quitting. Thirty-six percent indicated their companies were actually themselves working as self-employed independent contractors in another business.
Did you consult with an attorney to form your corporation or LLC? 67% Yes 33% No Do you use a bookkeeper and/or CPA? 44% Bookkeeper Only 28% Bookkeeper & CPA 28% CPA only Is teamwork a part of your operation? 17% Very much 44% Some 23% Little 26% Whats that?
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Marketing & Advertising
Similar to 2012, online advertising of pet grooming services 2014 continues to be a powerful factor in 2013 by grooming business owners (90%). In 2013 the majority of grooming business owners (66%) surveyed had a web site, and listings in at least three groomer directories such as Find A Groomer Directory for Pet Owners or mass ad sites such as Craigslist. Nearly 54% were on Facebook with a page for their businesses, and 21% had marketing presence on other social media sites besides Facebook. The large majority 71% said they got 25 or less new customers from Facebook annually, and 25 or less from Craigslist. Seventeen percent indicated they got 50% of their new customers from Facebook. Seventy-three percent reported social media has not yet out done the biggest source of new customers, referrals and signage. Six percent purchased Google ads or similar online banner advertising.
Groomers (68%) responded that they read pet groomer forums and groomingrelated groups. 81% said the occasionally or regularly read groomingrelated forums outside Facebook or Google+. A large majority (84%) said they have studied marketing and advertising by reading grooming forums, and 18% read business-related books. Cat grooming was the largest growth sector with 11% more businesses adding the service in 2013, up from 9% in 2012. Cat-only groomers grew in numbers to 4.5% in 2013, up from 3% in 2012. Although few in number 2.3% of cat groomers operate mobile cat-only grooming operations, up 1% from 2012. Just a few years ago there were no responses in the cat-only mobile category. Interest in cat-only luxury spas soared to 22% in 2013.
Do you primarily groom? 21% Dogs Only 5% Cats Only
71% Both Dogs & Cats 3% Dogs, Cats & Exotics

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Marketing & Advertising

3% Yes
Do you use group-on type advertising?
Do you offer pickup and delivery? 22% Yes 78% No How much do you market add-ons? 46% Strongly 23% Modestly 15% Lightly 16% None Which best describes your competition? More than one answer allowed. 38% Corporate Stores 37% Other Shops 29% Mobile Groomers 5% Vet or Kennels
97% No How much of your gross sales income do you spend on advertising yearly? 52% Less than 5% 25% 5% to 10% 17% 11% to 15% 6% Over 15%
What retail sells best in your business? 42% Toys & Treats 13% Flea & Tick 17% Pet Foods 9% Boutique Items
19% Shampoo, Spa, Brush, Combs How many days a week are you open? 19% 6 or 7 43% 5 25% 4 13% 3 or less Do you use display ads in yellow pages? 31% Yes 69% No
(Continued on page 28) Continued on next page
19% Home Based 1% In-Home Groomers
24% All of the above 24% None of the above (no concern) Do you offer customers a brochure? 35% Yes 65% No
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Finance
28
Do you accept credit and debit cards?
groomers manage their financial risks? We asked.

Does your business insurance cover groomer malpractice professional liability and fleeing pets? 55% Yes 26% No 19% I dont know Do you use a Release and Hold Harmless Agreement or similar form? 27% Yes, all customers sign one 41% Yes, some customers sign one 32% No Do you have a business plan and financial projections? 26% Yes 74% No For staffed businesses, what do you project for 2013 gross sales of 2013? 15% Over $250K 23% $151K to $250K 27% $101K to $150K 31% $51K to $100K 4% Up to $50K
2014
78% Yes 22% No
How many hours a week are you open? 6% 80 or more
22% 60-79 56% 40-59 12% 20-39 4% Less than 20
Since the 2008 economic downturn the use of discount coupons has risen to 27%, a record for our surveys. Satisfaction with coupon ads was average, 36%. Almost 61% said only 26% of new customers sourced from discount coupons became regular clients. Over 63% said Craigslist demanded daily monitoring for bad reviews (real or not) leading many to cutback or stop using it for marketing pet owners. Craigslist worked best for selling discounted services according to 79%. Over 91% are concerned about Yelp reviews of their business. How do
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Finance
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For 1 person businesses (all types including mobile) what do you project for 2013 gross sales? 1% $151K to $250K
19% $101K to $150K 61% $51K to $100K 19% Up to $50K
doesnt mean they have 1,000 regular clients. Some may not have 2014 returned in years. We define the frequency of regular clients in our surveys, and use time references. What percentage of clients have their pets groomed at least 6 times a year? (at least every 8 to 9 weeks)
6% 0 to 25 percent of my clients
There is an old saying, Its not what you make but what you keep! So we asked business owners what they expect to keep as annual gross personal income from their businesses before taxes. What do you expect your 2013 gross personal income to be after deducting operating costs (and prior taxes)?
7% Over $100K
20% 26 to 50 percent of my clients 38% 51 to 75 percent of my clients 36% 76 to 100 percent of my clients
13% $76K to $100K 44% $51K to $75K 27% $26K to $50K 9% Up to $25K
What percentage of clients have their pets groomed at least 9 or more times a year?
16% 0 to 25 percent of my clients 39% 26 to 50 percent of my clients 23% 51 to 75 percent of my clients 22% 76 to 100 percent of my clients
Asking groomers how many clients they have is problematic. If they have been in business perhaps 4 years and have served 1,000 different pet owners that
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Mobile Grooming
31
If you are not a mobile or in the home of 2014 pet owners groomer, what type of stationary business do you own?
46% Shop or salon, commercial location 37% In my personal home / property 17% Dept in vet, kennel, daycare etc
Of those surveyed 85% were between the age of 25 and 45, and 12% were over 45 and up to 60 years of age. Only 9% were males. The large majority (81%) reported that bath-only pets account for less than 25% of their business with at least 76% being full grooms. About 15% reported a 50/50 share, 5% less than 2012. On an average work day 44% groomed 4 to 5 pets, and 47% groom 6 to 8 (significant increase over 2012). No one indicated grooming more than 10 pets daily in 2012, but 2% did in 2013. The average daily mileage for all U.S. responses was 31 to 50 miles for 57% of those surveyed, and 29% indicated under 30 miles a day. The remaining 14% travel over 50 miles a day. Vehicles equipped with inverters were driven by 19% of those surveyed. Only 8% relied solely on hook-ups at pet owner homes. A commanding majority (96%) said they always feel safe grooming in their vehicles, and 84% keep their doors
Continued (Continued on next on page page 32)
In 2013, the vast majority of mobile grooming businesses (89%) are organized as sole-proprietorships ahead of S or C corporations and LLCs. Once again the large majority (79%) started a new business when they last bought a mobile or trailer conversion. Almost 6% bought an existing mobile business with vehicle. A majority of mobile groomers (69%) worked as an employee before they purchased their mobile units. A solid (88%, highest ever in our surveys) said part of their motive to go mobile was based on dissatisfaction working in stationary locations. Also, 81% said they prefer grooming alone.
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Mobile Grooming
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locked most or all of the time. Nearly everyone (99%) said they dont sell retail other than some flea treatments, shampoos or basic tools. When buying a new mobile unit about 56% expect to keep it 4 to 5 years before trading it in and/or keeping it as a backup unit. Mobile groomers (79%) accepting credit and debit cards held the clear majority, and that was another all time high in our surveys. When asked how many regular clients it takes to keep them booked year round the answers were the majority (64%) said 150, and 27% said 100. Only 9% said 200 or more clients. Only 10% said they promote new business with coupons discounting their services, another record low in our survey history. Mobile groomers with web sites accounted for 73% of those surveyed, and 69% said they have a Facebook page. The average number of
For the first time in 2013 we asked mobile groomers what their greatest concern was about mobile grooming operations. Clearly 72% agreed that the rising costs of repair and maintenance, not fuel costs, was their top concern. Only 7% at this time are considering leaving mobile grooming because of that factor, and of those 56% said the rising cost of rent for stationary business is just as much a concern as rising costs of repair and maintenance.
Do you prefer mobile vans and trucks or trailers? 66% Vans & Trucks 34% Trailers Do you operate more than one unit? 12% Yes 88% No
2014
new customers received annually from Facebook was 18. Web sites brought in more new customers according to 66%.
Continued on next page 2014 Find A Groomer Inc. All rights reserved 2014 Find A Groomer Inc All rights reserved
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Tools, Equipment & Spa Products
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Would you recommend mobile grooming to others? 46% Very much so 51% Yes 3% No
very important to them. Over 67% of groomers surveyed use two grooming suppliers regularly, and 11% use three. Twenty-two percent use one only.
How often do you buy used tools and equipment? 12% Often 37% Not often 51% Never How many types of shampoo do you keep in regular stock? 18% 1 or 2 31% 3 43% 4 7% 1% 5 6 or more
How many days a week do you operate? 8% 3 or less
36% 4 42% 5 11% 6 3% 7
Online shopping (71%) remains the dominant shopping method for groomers taking our surveys. Trade show shopping in 2013 remains with 13% favoring it. The biggest complaint once again (46%) about trade show shopping was waiting in line to make purchases at popular trade shows. A significant 74% said they appreciate trade show specials, yet 29% said the cost of trade show registration was too high. Over 97% indicated that fast and low cost shipping cost incentives were
Which of the following do you use most often to purchase new tools, equipment and grooming supplies? 69% Online Internet 18% Mail order catalog 9% 2% 2% Trade shows Store Sales call
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Tools, Equipment & Spa Products

their reactions. Blade interchangeability is strongly desired.

How much do you plan to spend on tools and equipment (not supplies) in 2013? 5% 7% Up to $500 $501 to $1,000
4 2 0114 20
equipment) in 2013? 15% Up to $500 24% $501 to $1,000 35% $1,001 to $1,500 16% $1,501 to $2,000 5% 5% $2,001 to $2,500 Over $2,500
How much do you plan to spend on grooming supplies (not tools and
17% $1,001 to $1,500 33% $1,501 to $2,000 26% $2,001 to $2,500 8% 4% $2,501 to $5,000 Over $5,000
What is your preferred tub even if you dont own one? 75% Stainless steel 17% Porcelain 4% 4% Plastic Other
Compared to 2012 groomers wearing groomer apparel every workday is up 31%. The average number of groomer apparel owned is 4. The biggest complaint (43%) is fabric that wears quickly after multiple washings, down from 2012. Complaints about styles is down 81% since 2010. The best compliment was the increasing availability of plus sizes. Eighty-one percent were interested in the new lithium battery clippers with nearly all planning to buy one in 2014. Sixty-one percent plan to purchase one first to test
What is your preferred table even if you dont own one? 40% Hydraulic 56% Electric 3% 1% Basic four leg Other
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Grooming Career Seekers
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What is your preferred caging even if you dont own them? 64% Cage Bank 32% Individual cages 4% None, cage-free
Which best describes your dryer setup? 13% Large HV only 10% Small HV only 8% Cage dryer only
a pet grooming career. Only 5% indicated casual. As always, a good majority (66%) of them stated they intend to be employed even if they became self-employed later. Dog grooming (81%) was their primary interest and cat grooming (19%) second. However, interest in cat grooming continues to grow. In the last 5 years interest has more than doubled.
Which best describes your prior work experience? (More than one answer allowed). 16% Office worker 19% Sales 7% Management
29% Cage & HV & stand 4% Stand dryer only
34% HV & stand dryer 2% Handheld only
18% Military 20% Veterinary 5% Retail
Most (66%) plan to make about the same amount of purchases for tools and equipment in 2014 as they did in 2013. Over 2,170 grooming career seekers completed surveys in 2013 at PetGroomer.com. We continue to be the leading site taking career surveys. Our hope is that this information will assist educational providers and to serve them best. The large majority (77%) stated they have a serious or strong interest in
12% Medical (human) 14% Computer 5% Agriculture
19% Student 1% Other

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Education
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At present 69% of those 0 2 44 surveyed are 11 0 2 employed earning $29,000 to $49,000 a year. Past experience working with pets accounted for 27% of the career seekers. Almost 91% of those surveyed indicated they are females. A strong majority (70%) answered that they would like to attend an on-site only, or part onsite, grooming school. Only 14% have already purchased grooming books, DVDs, streaming or home study programs to learn more about grooming before making their final decision on which education source they will choose.
How much income do you plan to earn in your first year as a full-time pet groomer whether employed or self-employed? 9% Up to $20,000
Most career seekers had a reasonably realistic idea of what they may earn if they are talented, productive and committed to doing what it takes. Almost 27% are definitely quite optimistic to the point where they are looking more so to what they are more likely to earn after two years of full-time experience, talent and productivity. The cost of a grooming school education is a major concern for over 67% of career seekers. Over 88% are willing to finance their tuition if possible. The average career seekers would like to spend no more than 350 hours on-site and to complete any other requirements through online education. Thirty-seven percent are committed to home study training only, up from the period 2005-2012. A good majority (65%) would like to spend up to $1,750 on home study and initial toolkits. Yet 31% indicated they are willing to spend an initial amount up to $2,500. Almost 61% have an interest in streaming educational opportunities and seminars and workshops.
45% $20,001 to $30,000 23% $30,001 to $40,000 20% $40,001 to $50,000 3% Over $50,000
38
39 39

If you are planning to be self-employed someday will you write a business plan? 57% Yes 11% No 32% I dont know Are you willing to travel out of your area to attend the school of your choice? 36% Yes
4 0114 20 2
Have you considered an apprenticeship with an independent groomer?
77% Yes 22% None available 30% No 1% No 34% Maybe Have you considered working for a corporate chain offering possible educational opportunities? 65% Yes, Interested 21% Yes, no luck 14% Not Yet Would you relocate 75 or more miles away for a great grooming job? 14% Yes 86% No How important is the availability of tuition financing for grooming school? 44% Very 13% Somewhat 21% Not Very 22% Not
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Are you considering being certified by a grooming association in the future? 47% Yes 10% No 43% Maybe Which best describes your dream business if you were self-employed? 26% Mobile 12% Home-based 32% Salon/Shop/Spa 2% 1% 3% Vet office Pet daycare or boarding In-pet-owner homes / housecall
24% None, employed
40

40
Since our first year of 4 surveying 0114 20 2 career seekers (1998) the majority of them were surprised that pet grooming was not a vocationally licensed profession. In the past a majority of them responded favorably to vocational licensing. In 2013, similar to 2012, the favor once again. This time to less than a majority (34%). We believe the failed 2012 attempt to license or certify groomers in California spread unfavorable reviews of the process through trade magazines and web sites. When selecting a school to attend there are several factors that concern prospective students. Just under 45% said that the cost of tuition is their biggest concern. Other than dollars and cents the quality of the curricula concerned 19% of those surveyed, and 31% indicated the location of the institution was important. Only 3% planned to check references and the reputation of schools they consider. In a
major increase over any prior year of surveys a soaring 23% indicated a concern for the number of pets their school would provide them to groom. Most did not favor sharing pets with other students. Over 63% want DVDs or streaming reinforcement training after graduation. A large majority (72%) said they were planning on building a library. Books were the most anticipated purchased, followed by streaming media and DVDs. Over 94% had never been to grooming trade shows but virtually all 94% expressed a strong interest. Career seekers related that family and friends were skeptical about their becoming pet groomers. Nearly 47% faced the doubt of others, a new all time survey high. When asked if that was an ongoing factor in deciding if and when they would become pet groomers 84% said, No. So take that skeptics! Those experiencing the greatest skepticism were high school grads whose parents had groomed them for college. We always say, Follow your passion!
41 41
Health & Well-Being

most often:

Over 40% of groomers, a 14 14 new record for 00 22 our surveys, felt the wear and tear of grooming pets as a career issue. In fact they indicated it was the biggest bother of their careers. Getting bit (3%) was far less of a physical concern. When asked about preventative methods they use to reduce wear and tear the following responses were noted
Wearing proper shoes Not skipping lunch Using a stool while grooming Using wrist wraps No large or heavy dogs No low cages on floors Taking supplements Wearing grooming masks
What bothers you most about working as a pet groomer?

Having to work as an employee instead of being self-employed. Not getting paid enough as an employee. Not earning enough net income from the business I own. The management of the business I work for. Physical wear and tear from grooming. Having to work with other groomers instead of working alone. Lack of professional recognition and respect by the public. Getting bit by pets. Not being able to get more continuing education. Self-doubt of my grooming and/or customer skills. Pet owners that do not care properly for their pets. Lack of adequate jobs in my area.
42 42
Health & Well-Being
Skipping lunch increased in 4 2013. More 0114 20 2 than 66% said they frequently skip lunch on workdays and 22% take supplements for joint and muscle health. Up from 2012, thirteen percent see chiropractors at least once a year. Nineteen percent choose not to groom large dogs, up from 17% in 2012. Ten percent have resorted to sitting while grooming, at least occasionally. Grooming has emotional effects on groomers too. The second most popular answer to what bothers groomers was Pet owners that do not take proper care of their pets. Management tends to bother groomers more than co-workers. Virtually no one reported that working with co-workers was their primary bother. However, a strong majority of mobile groomers report they chose mobile in order to work alone. Economic issues continue to cause
stress too. Fourteen percent, up from 10% in 2012, of those self-employed indicated worrying about net income from their business was their biggest bother. Specifically the growing trend of having busy and then slow days concerned more than 27% of groomers. Music was favored by 22% as a method to soothe working stress. Nine percent preferred watching television while grooming in their homes or mobiles. In 2013, once again the number of groomers that would prefer to work four days-a-week longer hours instead of fivedays-a-week shorter hours increased. In 2012 it was 26% and in 2013 it leapt to 30%. Self-employed groomers (25%) indicated they were considering opening only for business four days-a-week yet were held back by monetary concerns if it should not work. Others (65%) said they would hire a bather to assist them before cutting back days of operation. Regardless of the stress, 92% said they would not leave grooming for any nonserious health conditions.
43 43
Independent Contractors
Do you think as an industry that overall employed pet groomers are underpaid? 21% Yes 37% Somewhat 30% Almost right 12% Not really Would vocational licensing of pet grooming would earn groomers more professional recognition? 18% Yes 41% Yes, but not sure it is worth it 39% No, probably not 7% 6% Not at all If we must license, wont groom
owners that have been approached by the IRS and forced to switch and pay severe penalties continues to grow. Unfortunately many 2014 groomers are required to accept IC for a job, or they volunteer to go along with it, and this is compounding the industry problem.
If you are an independent contractor, do you rent a table or grooming dept? 6% Yes
94% No If you are an independent contractor, are you mostly grooming the clientele of another grooming business owner who cannot groom all of the demand of their clientele or the clientele you own? 65% The clientele of the business owner 26% Some of both 9% My clientele only
Would you accept a position as an independent contractor even if you knew you were not legally classified as one? 33% Yes, I need a job 38% Yes, will pay the extra taxes 29% No
Nearly all grooming independent contractors are not legally classified and that is why the number of business
Ouch! There you have it, perhaps the greatest problem in our industry today. Huge numbers of grooming independent contractors are misclassified and actually employees. Be legal, raise prices to cover the extra expenses of being a legal employer!
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46
2013 Grooming Prices Survey Results

United States, Canada & Australia
46
How Reluctant Was the Industry to Raise Prices?

If you were hesitant to raise grooming prices in 2013 you were not alone. With over 7,000 grooming price surveys tallied and charted a clear plateau effect was evident. The average hourly grooming rate increased by just seventy-five cents for both non-mobile and mobile operations. Averaged nationwide, nonmobile operations indicated a $40.00 hourly grooming rate, and mobile operations $70.00. Much of the modest increase came from groomers in one sub-group that clearly raised their prices. These groomers increased their prices for specialty services such as handstripping and show grooming with an average increase of 5 percent. The 5% increase for specialty services is significantly more than the overall 2013 average price increase calculated at less than two percent. Regionally the plateau effect was modestly more pronounced in the Pacific, New England, Middle Atlantic and South Atlantic states. No region demonstrated a consistent moderate or
A majority of surveyed groomers indicated a stronger than usual trend to raise some of their grooming prices rather than across the board increases. Some only raised bath dog prices while others raised only full-groom prices, with fullgroom only price increases bring the choice of 67%. The majority (62%) stated their hesitation to raise prices, even if they did raise prices, was their concern that pet owners would stretch the time between grooming appointments. Fiftytwo percent indicated up to one-third of their clientele were going longer between appointments. Raising prices modestly balanced that trend. Groomers in Australia and Canada indicated a similar reluctance to raise prices in 2013. The industry definitely held its own well enough in 2013 but significant growth in groomer incomes is not expected.
2014
better tendency to raise prices. Therefore, it would be correct to say overall there was a widespread reluctance to raise grooming prices in 2013.
47 47
U.S. GROOMING PRICES 2012 - 2013 COMPARISON*

All 50 U.S. States Combined - Take a Survey at www.petgroomer.com/surveys.htm
NON-MOBILE GROOMING RESULTS BREED / SERVICE TYPE
Overall Avg. Grooming Fee Bichon Frise (Complete**) Bichon Frise (Bath-Only***) Min Poodle
(Complete/No Pattern)
MOBILE GROOMING RESULTS 2012

64.75 69.75 55.75 67.25 74.00 53.50 97.75 110.25 69.25 73.25 61.50 66.25 56.75 81.50 61.75 87.00 72.00 64.75 57.00 64.75 54.00 64.50 98.50 70.00 105.00 90.75 116.50 121.00 172.00 13.25 11.25 21.75 69.25
2012
45.75 48.50 34.25 47.25 51.00 34.00 71.50 84.50 47.25 51.25 37.00 46.50 31.00 59.75 42.25 59.00 46.00 45.50 32.00 46.00 31.00 45.50 70.25 51.75 75.25 76.25 91.00 78.25 127.75 12.75 5.25 10.75 39.25
2013
46.25 48.50 34.25 47.50 51.00 33.75 72.25 85.75 47.50 50.75 37.00 42.75 31.75 61.50 41.25 62.00 45.50 47.25 31.75 45.25 31.00 47.00 67.25 51.00 76.75 82.50 98.50 81.75 137.25 12.50 5.75 11.00 40.00
Change 2012/2013
.50 .00 .00 .25 .00 -.25 .75 1.25 .25 -.50 .00 -3.75 .75 1.75 -1.00 3.00 -.50 1.75 -.25 -.75 .00 1.50 -3.00 -.75 1.50 6.25 7.50 3.50 9.50 -.25 .50 .25 .75
2013
64.50 68.75 56.00 66.75 72.75 53.50 95.75 109.25 71.00 74.25 63.00 66.00 56.50 81.50 65.00 86.75 69.50 66.00 59.25 65.25 52.75 64.25 95.00 67.00 101.75 91.00 114.00 116.25 173.50 12.50 11.00 27.25 70.00
Change 2012/2013
-.25 -1.00 .25 -.50 -1.25 .00 -2.00 -1.00 1.75 1.00 1.50 -.25 -.25 .00 3.25 -.25 -2.50 1.25 2.25 .50 -1.25 -.25 -3.50 -3.00 -3.25 .25 -2.50 -4.75 1.50 .75 -.25 5.50 .75
Min Poodle (Complete Pattern) Min Poodle (Bath-Only) Std Poodle

Std Poodle (Complete Pattern) Std Poodle (Bath-Only) Cocker Spaniel (Complete) Cocker Spaniel (Bath-only) Min. Schnauzer (Complete) Min. Schnauzer (Bath-Only) Std. Schnauzer (Complete) Std. Schnauzer (Bath-Only) Golden Retriever (Complete) Golden Retriever (Bath-Only) Shih Tzu (Complete) Shih Tzu (Bath-Only) Sheltie (Bath-Only) Beagle (Bath-Only) Labrador (Bath-Only) Old English Shp. (Bath-Only) German Shepherd (Bath-Only) Great Pyrenees (Bath-Only) Hand Strip Medium Terrier Hand Strip Large Terrier Formal Show Min. Poodle Formal Show Std. Poodle Avg. Dematting Fee Vet Bath Treatments Add-on Avg. Nails Only Fee Hourly Grooming Rate
* Fees shown were averaged by combining responses by survey year. ** Complete Grooming service includes bath, style, ears, nails, no other add -ons, no dematting. *** Bath-Only Grooming service includes bath, ears, nails, no other add -ons, no dematting. eGroomer Journal www.egroomer.com Free eGroomer Journal www.egroomer.comSubscribe Subscribe Free 2014 Find A Groomer Inc. rights reserved 2014 Find A Groomer Inc AllAll rights reserved
48 48
2013 Grooming Prices Survey Results by Region of the United States

In 2013 more than 7,000 surveys were completed at the PetGroomer.com Survey Center operating since 1997. If you are a business owner please take a survey there today. To ensure more accurate results we separated mobile grooming prices from prices for nonmobile, including stationary salons and shops, departments and groomers operating from their home-based businesses. Three regions continue to dominate the highest average grooming prices, 1) New England, 2) Middle Atlantic and 3) Pacific. OVERALL AVG GROOM FEE
Complete Grooming Service New England Middle Atlantic South Atlantic East South Central West South Central East North Central West North Central Mountain Pacific US Average
Non-Mobile Results 2012 49.75 52.25 48.75 44.00 41.25 39.50 39.75 44.00 55.00 45.75 2013 50.25 53.00 48.75 43.75 42.00 38.75 39.00 44.50 56.00 46.25 Change .50 .75 .00 -.25 .75 -.75 -.75 .50 1.00 .25 2012
Mobile Only Results 2013 73.00 75.50 69.25 54.00 55.75 57.50 48.25 69.00 77.00 64.50 Change .50 -2.50 1.25 .50 -.25 .25 -.75 -.75 -1.50 -.25 72.50 78.00 68.00 53.50 56.00 57.25 49.00 69.75 78.50 64.75
BICHON FRISE
Complete Grooming Service
Non-Mobile Results 2012 56.00 57.50 52.00 39.25 46.00 39.75 39.00 49.50 57.00 US Average 48.50 2013 55.25 57.00 51.25 40.25 45.25 40.00 39.50 49.00 58.25 48.50 Change -.75 -.50 -.75 1.00 -.75 .25 .50 -.50 1.25 .00 2012
Mobile Only Results 2013 75.50 79.75 77.00 64.50 56.75 64.00 58.00 66.50 77.00 68.75 Change 1.50 2.75 .25 1.50 1.75 -.50 -.75 -1.50 -2.00 -.75 77.00 82.50 76.75 63.00 58.50 64.50 57.25 68.00 79.00 69.75
New England Middle Atlantic South Atlantic East South Central West South Central East North Central West North Central Mountain Pacific
BICHON FRISE
Bath-Only Service New England Middle Atlantic South Atlantic East South Central West South Central East North Central West North Central Mountain Pacific US Average
Non-Mobile Results 2012 38.75 40.00 35.00 32.25 31.25 29.00 28.00 33.00 41.00 34.25 2013 38.50 39.75 34.00 34.00 32.50 28.00 28.25 33.25 40.50 34.25 Change -.25 -.25 -1.00 1.75 .75 -1.00 .25 .25 -.50 .00 2012
Mobile Only Results 2013 65.00 66.25 58.00 47.75 52.50 47.50 49.00 54.75 62.50 56.00 Change -2.00 .25 .50 3.75 .50 -.50 1.00 -.25 -5.00 .25 67.00 66.00 57.50 44.00 52.00 48.00 48.00 55.00 63.00 55.75
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Results represent averages of actual prices both above and below the averages shown here. The higher or lower amounts could be as much as $10 to $30, and sometimes higher for large pets and specialty services such as show grooming and hand stripping. Your prices are likely to vary from those shown here.
MIN. POODLE (no pattern)

Non-Mobile Results 2012 55.00 54.25 52.00 42.00 43.25 38.00 36.50 48.00 58.00 47.25 2013 54.25 54.00 51.75 43.25 44.00 38.50 37.00 47.25 56.75 47.50 Change -.75 -.25 .25 1.25 .75 .50 .50 -.75 -1.25 .25 2012
Mobile Only Results 2013 72.50 79.75 71.75 55.00 59.50 63.00 55.00 64.25 79.50 66.75 Change -2.50 -2.25 -1.25 1.50 .75 -.25 -.50 -.75 -.50 -.50 75.00 82.00 73.00 53.50 58.75 63.25 54.50 65.00 80.00 67.25
MIN. POODLE (pattern)

Non-Mobile Results 2012 59.50 62.00 59.25 41.00 41.25 47.00 40.75 52.00 60.00 51.00 2013 59.00 61.50 59.00 43.50 42.00 46.25 40.50 49.50 58.25 51.00 Change -.50 -.50 -.25 2.50 .75 -.75 -.25 -2.50 -1.75 .00 2012
Mobile Only Results 2013 79.50 83.25 79.25 68.00 63.25 65.00 60.00 68.50 88.75 72.75 Change -.75 -1.75 -1.25 -.50 -2.50 -1.00 -1.25 .50 -1.25 -1.25 81.25 85.00 80.50 68.50 65.75 66.00 61.25 69.00 90.00 74.00
MIN. POODLE
Bath-Only Grooming Service New England Middle Atlantic South Atlantic East South Central West South Central East North Central West North Central Mountain Pacific US Average
Non-Mobile Results 2012 38.00 41.25 36.75 30.00 27.75 28.25 28.00 34.50 42.50 34.00 2013 37.50 41.00 37.00 29.50 28.00 29.00 27.50 33.75 41.00 33.75 Change -.50 -.25 .25 .50 .25 .75 -.50 -.75 -1.50 -.25 2012
Mobile Only Results 2013 59.75 62.25 58.00 49.00 48.50 48.50 46.25 49.75 60.00 53.50 Change .75 -.75 1.00 1.25 .25 .50 .25 2.25 -1.25 .00 59.00 63.00 57.00 47.75 48.25 48.00 46.00 52.00 61.25 53.50
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PetGroomer.com PetGroomer.comPublications Publications PetGroomer.com Publications NJ, NY, PA AL, KY, MS, TN IL, IN, MI, OH, WI AZ, CO, ID, MT, NM, NV, UT, WY
New England: CT, MA, ME, NH, RI, VT Middle Atlantic: South Atlantic: DC, DE, FL, GA, MD, NC, SC, VA, WV East South Central: West South Central: AR, LA, OK, TX East North Central: West North Central: IA, KS, MN, MO, ND, NE, SD Mountain: Pacific: AK, CA, HI, OR, WA Complete Grooming Service: Fee includes bathy, style, ears, nails, not matted. Results rounded to nearest quarter in US dollars. STD. POODLE No Pattern
Non-Mobile Results 2012 82.00 86.25 77.00 62.00 58.75 65.00 60.50 68.00 82.25 71.50 2013 81.00 85.25 78.25 66.75 60.50 65.00 61.00 70.25 81.50 72.25 Change 1.00 -1.00 1.25 4.75 1.75 .00 .50 2.25 -.75 .75 2012
Mobile Only Results 2013 110.25 106.75 108.00 82.50 84.00 83.00 80.00 92.50 114.00 95.75 Change -4.00 -7.50 1.50 3.50 -1.00 -2.50 .50 -6.50 -1.00 -2.00 114.25 114.25 106.50 79.00 85.00 85.50 79.50 99.00 115.00 97.75
STD. POODLE Pattern

Non-Mobile Results 2012 98.00 94.25 102.50 68.00 67.00 79.00 68.50 86.25 97.00 84.50 2013 99.75 96.00 101.50 71.50 71.25 77.00 69.00 88.75 96.25 85.75 Change 1.75 1.75 -1.00 3.50 4.25 -2.00 .50 2.50 -.75 1.25 2012
Mobile Only Results 2013 122.50 133.00 121.00 89.75 94.75 107.25 94.25 102.50 119.00 109.25 Change 1.50 -2.00 1.75 -3.50 -1.00 -5.00 2.25 .75 -2.75 1.00 121.00 135.00 119.25 93.25 95.75 112.25 92.00 101.75 121.75 110.25
STD. POODLE
Non-Mobile Results 2012 60.00 53.50 49.00 40.25 40.25 40.75 39.00 44.00 58.25 47.25 2013 58.75 54.00 48.50 41.00 41.00 42.00 41.00 42.50 59.00 47.50 Change -1.25 .50 -.50 .75 .75 1.25 2.00 -1.50 .75 .25 2012
Mobile Only Results 2013 81.00 80.00 79.50 66.00 62.00 66.00 56.50 67.00 80.25 71.00 Change 1.00 .25 1.75 3.00 1.25 .00 5.50 .50 1.25 1.75 80.00 79.75 81.25 59.00 60.75 66.00 51.00 66.50 79.00 69.25
51 51
COCKER SPANIEL
Non-Mobile Results 2012 56.00 58.00 51.75 45.25 47.00 46.00 42.50 47.50 66.50 51.25 2013 55.00 57.75 51.00 46.25 46.50 45.25 43.00 47.50 63.75 50.75 Change -1.00 -.25 -.75 1.00 -.50 -.75 .50 .00 -2.75 -.50 2012
Mobile Only Results 2013 85.25 87.50 78.00 68.00 71.00 69.25 61.00 65.75 82.75 74.25 Change 1.25 1.50 .50 1.75 3.00 3.75 3.00 4.25 -1.25 1.00 84.00 86.00 77.50 66.25 68.00 65.50 58.00 70.00 84.00 73.25
COCKER SPANIEL
Bath-Only Grooming Service
Non-Mobile Results 2012 40.00 44.50 36.00 34.00 34.25 33.50 31.25 36.50 43.00 US Average 37.00 2013 39.50 43.75 36.75 35.00 35.00 32.25 32.00 37.00 42.50 37.00 Change .50 -.75 .75 1.00 .75 1.25 .75 .50 -.50 .00 2012
Mobile Only Results 2013 73.00 71.50 66.00 59.00 59.75 55.00 54.00 61.00 68.50 63.00 Change .25 -.50 1.50 1.75 4.75 5.00 .75 1.50 -1.50 1.50 72.75 72.00 64.50 57.25 55.00 50.00 53.25 59.50 70.00 61.50
New England Middle Atlantic South Atlantic East South Central West South Central East North Central West North Central Mountain Pacific
MINIATURE SCHNAUZER
Non-Mobile Results 2012 56.00 55.25 53.50 37.25 38.50 35.75 37.50 47.00 56.75 46.50 2013 56.75 56.00 53.00 38.25 38.25 36.00 35.00 44.75 57.00 42.75 Change .00 .00 .00 .00 .00 .00 .00 .00 .00 .00 2012
Mobile Only Results 2013 72.00 73.00 72.50 59.00 60.00 59.50 54.25 64.50 79.75 66.00 Change .50 -.25 -1.50 3.75 .25 2.50 2.75 -3.25 .25 -.25 71.50 73.25 74.00 55.25 59.75 62.00 51.50 67.75 79.50 66.25
eGroomer Journal January / March 2014 eGroomer Journal October / December 2013 eGroomer Journal January / March 2014 New England: South Atlantic: West South Central: West North Central: Pacific:
52 37
52 Middle Atlantic: East South Central: East North Central: Mountain:
PetGroomer.com Publications PetGroomer.com Publications PetGroomer.com Publications NJ, NY, PA AL, KY, MS, TN IL, IN, MI, OH, WI AZ, CO, ID, MT, NM, NV, UT, WY
CT, MA, ME, NH, RI, VT DC, DE, FL, GA, MD, NC, SC, VA, WV AR, LA, OK, TX IA, KS, MN, MO, ND, NE, SD AK, CA, HI, OR, WA
Complete Grooming Service: Fee includes bathy, style, ears, nails, not matted. Results rounded to nearest quarter in US dollars. MIN. SCHNAUZER
Non-Mobile Results 2012 35.25 37.50 35.00 27.25 25.00 26.75 27.00 31.00 35.25 31.00 2013 36.00 38.00 34.00 28.00 26.75 27.00 28.25 30.75 37.00 31.75 Change .75 .50 -1.00 .75 1.75 .25 1.25 -.25 1.75 .75 2012
Mobile Only Results 2013 62.00 66.00 62.25 55.00 54.50 49.25 51.00 50.50 59.00 56.50 Change .50 1.00 1.00 -.50 2.75 2.25 1.25 -.50 .50 -.25 61.50 65.00 61.25 55.50 51.75 47.00 49.75 51.00 58.50 56.75
STANDARD SCHNAUZER
Non-Mobile Results 2012 66.50 68.00 69.00 52.25 51.50 49.00 46.75 66.00 71.00 59.75 2013 69.00 71.00 68.50 54.75 53.00 51.00 49.25 64.75 72.25 61.50 Change 2.50 3.00 -.50 2.50 1.50 2.00 2.50 -1.25 1.25 1.75 2012
Mobile Only Results 2013 91.25 91.00 93.50 77.00 73.75 72.25 70.00 74.75 89.75 81.50 Change 2.25 -2.00 1.50 3.50 3.25 1.75 1.25 -3.25 -7.25 .00 89.00 93.00 92.00 73.50 70.50 70.50 68.75 78.00 97.00 81.50
STANDARD SCHNAUZER
Non-Mobile Results 2012 48.00 48.25 49.75 40.00 37.25 36.50 35.75 40.00 43.75 42.25 2013 49.75 49.00 47.75 37.00 35.00 35.25 35.00 39.50 42.25 41.25 Change 1.75 .75 -2.00 -3.00 -2.25 -1.25 -.75 -.50 -1.50 -1.00 2012
Mobile Only Results 2013 73.00 76.00 72.25 57.00 59.00 52.00 54.50 59.75 81.25 65.00 Change 3.00 3.50 6.25 5.75 2.00 4.00 4.00 2.25 2.25 3.25 70.00 72.50 66.00 51.25 57.00 48.00 50.50 57.50 79.00 61.75
eGroomer Journal January / March 2014 eGroomer Journal October / December 2013 eGroomer Journal January / March 2014
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PetGroomer.com Publications PetGroomer.com Publications PetGroomer.com Publications
GOLDEN RETRIEVER
Non-Mobile Results 2012 66.00 66.00 67.50 49.00 51.25 53.75 49.00 58.00 70.50 59.00 2013 67.50 68.00 69.50 55.25 53.75 55.00 52.50 62.75 72.75 62.00 Change 1.50 2.00 2.00 6.25 2.50 1.25 3.50 4.75 2.25 3.00 2012
Mobile Only Results 2013 92.50 97.00 95.25 83.75 81.00 76.50 72.75 86.25 95.50 86.75 Change -5.50 -2.00 1.75 4.50 2.00 -.50 2.75 -1.75 -2.50 -.25 98.00 99.00 93.50 79.25 79.00 77.00 70.00 88.00 98.00 87.00
GOLDEN RETRIEVER
Non-Mobile Results 2012 53.00 57.25 58.50 40.75 40.00 39.25 36.25 40.50 48.00 2013 49.75 57.75 59.00 41.50 39.50 36.75 32.00 43.00 51.25 45.50 Change 3.25 .50 .50 .75 -.50 -2.50 -4.25 2.50 3.25 -.50 2012
Mobile Only Results 2013 76.00 82.00 79.00 65.50 61.00 58.50 59.75 66.75 77.50 69.50 Change 1.50 1.75 -.50 -2.75 -.75 -11.00 -5.50 -3.00 -1.75 -3.50 74.50 80.25 79.50 68.25 61.75 69.50 65.25 69.75 79.25 72.00
New England Middle Atlantic South Atlantic East South Central West South Central East North Central West North Central Mountain Pacific US Average
46.00
SHIH TZU
Non-Mobile Results 2012 52.25 54.00 54.75 44.00 38.00 37.50 35.75 44.00 50.75 45.50 2013 55.50 56.25 57.00 45.00 41.25 39.00 39.00 42.50 54.75 47.75 Change 3.25 2.25 2.25 1.00 3.25 1.50 3.25 -1.50 4.00 2.25 2012
Mobile Only Results 2013 71.25 74.00 71.50 58.50 64.00 54.75 58.00 64.75 78.00 66.00 Change 2.25 .00 3.00 -3.25 2.50 -3.00 2.75 .75 1.50 1.25 69.00 74.00 68.50 55.25 61.50 57.75 55.25 64.00 76.50 64.75
eGroomer Journal January / March 2014 eGroomer Journal October / December 2013 eGroomer Journal January / March 2014 New England: South Atlantic: West South Central: West North Central: Pacific: CT, MA, ME, NH, RI, VT DC, DE, FL, GA, MD, NC, SC, VA, WV AR, LA, OK, TX IA, KS, MN, MO, ND, NE, SD AK, CA, HI, OR, WA
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54 Middle Atlantic: East South Central: East North Central: Mountain:
PetGroomer.com Publications PetGroomer.com Publications PetGroomer.com Publications NJ, NY, PA AL, KY, MS, TN IL, IN, MI, OH, WI AZ, CO, ID, MT, NM, NV, UT, WY
Complete Grooming Service: Fee includes bathy, style, ears, nails, not matted. Results rounded to nearest quarter in US dollars. SHIH TZU
Non-Mobile Results 2012 35.50 36.00 37.50 31.00 29.00 27.00 24.00 28.00 39.25 32.00 2013 35.00 35.75 36.25 31.00 28.50 28.00 26.25 27.25 37.50 31.75 Change -.50 -.25 -1.25 .00 -.50 1.00 2.25 -.75 -1.75 -.25 2012
Mobile Only Results 2013 63.00 63.25 60.50 59.75 56.50 57.00 54.00 55.25 65.25 59.25 Change .50 2.25 -.50 2.75 4.00 6.00 3.25 1.25 1.25 2.25 62.50 61.00 61.00 57.00 52.50 51.00 50.75 54.00 64.00 57.00
SHELTIE
Non-Mobile Results 2012 51.75 55.00 52.00 42.25 39.50 39.00 37.50 42.00 54.00 46.00 2013 52.50 51.75 52.25 43.50 39.50 39.75 39.50 38.75 49.25 45.25 Change .75 -3.25 .25 1.25 .00 .75 2.00 -3.25 -4.75 -.75 2012
Mobile Only Results 2013 71.25 75.00 77.50 64.50 57.50 56.00 51.75 60.75 73.25 65.25 Change 2.25 1.00 -2.00 3.50 1.00 1.00 4.75 -1.75 -.75 .50 69.00 74.00 79.50 61.00 58.50 55.00 47.00 62.50 74.00 64.75
BEAGLE
Non-Mobile Results 2012 32.00 33.00 35.00 28.00 30.00 27.00 27.50 29.00 37.50 31.25 2013 32.00 34.00 33.50 29.25 28.00 28.50 27.50 30.50 35.75 31.00 Change .00 1.00 -1.50 1.25 -2.00 1.50 .00 1.50 -1.75 .00 2012
Mobile Only Results 2013 60.00 58.50 61.25 51.25 50.00 44.00 42.00 46.50 61.50 52.75 Change 1.00 2.00 .75 2.25 -.25 -7.00 -5.00 -1.50 -1.00 -1.25 59.00 60.50 59.50 49.00 50.25 51.00 47.00 48.00 62.50 54.00
eGroomer Journal January / March 2014 eGroomer eGroomer Journal Journal January October / March / December 2014 2013
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PetGroomer.com Publications PetGroomer.com PetGroomer.com Publications Publications
LABRADOR
Non-Mobile Results 2012 49.75 50.00 51.50 44.25 39.00 39.00 41.50 42.75 51.50 45.50 2013 50.25 52.50 53.00 46.25 41.50 40.75 42.00 43.00 53.25 47.00 Change .50 2.50 1.50 2.00 2.50 1.75 .50 .25 1.75 1.50 2012
Mobile Only Results 2013 72.50 72.50 71.00 62.50 59.50 58.00 53.50 58.75 70.00 64.25 Change -.25 -.50 -3.75 2.50 2.50 -1.00 2.25 -2.25 -2.00 -.25 72.75 72.00 74.75 60.00 57.00 59.00 51.25 61.00 72.00 64.50
OLD ENGLISH SHEEPDOG

Non-Mobile Results 2012 72.00 77.75 75.00 62.50 59.75 58.00 49.50 64.00 77.25 2013 76.75 78.00 76.25 63.00 61.25 62.00 51.50 63.00 74.00 67.25 Change 4.75 .25 1.25 .50 .50 4.00 2.00 -1.00 -3.25 -3.00 2012
Mobile Only Results 2013 110.00 111.25 106.25 86.00 86.50 79.50 81.00 88.50 104.75 95.00 Change 2.25 -1.25 -5.75 2.75 -3.25 -11.00 -5.00 -4.50 -4.50 -3.50 107.75 112.50 112.00 83.25 89.75 90.50 86.00 93.00 109.25 98.50
70.25
GERMAN SHEPHERD
Non-Mobile Results 2012 56.00 58.50 61.00 47.00 49.50 44.25 42.00 48.00 58.00 51.75 2013 55.75 59.00 64.00 48.25 39.75 42.00 41.00 48.75 59.50 51.00 Change -.25 .50 3.00 1.25 -9.75 -2.25 -1.00 .75 1.50 -.75 2012
Mobile Only Results 2013 80.25 76.25 74.25 66.50 62.75 59.50 49.50 60.00 74.00 67.00 Change -.75 -3.00 -1.75 3.25 .75 -8.50 -10.50 -3.00 -2.75 -3.00 81.00 79.25 76.00 63.25 62.00 68.00 60.00 63.00 76.75 70.00
eGroomer Journal January / March 2014 eGroomer Journal January / March 2014 New England: South Atlantic: West South Central: West North Central: Pacific:
56 56 Middle Atlantic: East South Central: East North Central: Mountain:
PetGroomer.com Publications PetGroomer.com Publications NJ, NY, PA AL, KY, MS, TN IL, IN, MI, OH, WI AZ, CO, ID, MT, NM, NV, UT, WY
Complete Grooming Service: Fee includes bathy, style, ears, nails, not matted. Results rounded to nearest quarter in US dollars. GREAT PYRENEES
Non-Mobile Results 2012 88.50 87.00 83.25 68.00 67.50 67.00 64.25 71.75 81.00 75.25 2013 92.00 90.00 85.50 71.25 68.00 70.00 59.75 69.50 84.50 76.75 Change 3.50 3.00 2.25 3.25 .50 3.00 -4.50 -2.25 3.50 1.50 2012
Mobile Only Results 2013 124.00 119.50 109.75 96.00 91.25 97.25 72.50 95.50 109.75 101.75 Change 4.00 -5.40 -6.75 2.50 1.50 .00 -.50 -6.75 -15.25 -3.25 120.00 125.00 116.00 94.50 89.75 97.25 73.00 102.25 125.00 105.00
HANDSTRIP MED TERRIER

Non-Mobile Results 2012 90.50 90.75 89.25 73.25 64.00 61.00 63.25 71.50 84.00 76.25 2013 95.00 96.00 92.50 80.75 77.25 71.25 69.50 75.50 84.50 82.50 Change 4.50 5.25 3.25 7.50 13.25 11.25 6.25 4.00 .50 6.25 2012
Mobile Only Results 2013 103.75 101.50 97.50 88.25 84.25 79.00 69.75 90.00 105.50 91.00 Change 2.00 -.50 3.50 .25 5.00 -.25 -5.25 -6.00 7.00 .25 101.75 102.00 94.00 88.00 79.25 79.25 75.00 96.00 98.50 90.75
HANDSTRIP LG. TERRIER

Non-Mobile Results 2012 112.25 103.25 97.00 75.25 73.75 79.75 84.50 92.00 103.25 91.00 2013 121.00 116.00 109.75 88.00 79.25 82.50 79.50 99.75 109.75 98.50 Change 8.75 12.75 12.75 12.75 5.50 2.75 -5.00 7.75 6.50 7.50 2012
Mobile Only Results 2013 135.00 129.50 128.75 102.00 99.75 102.00 107.75 100.00 121.50 114.00 Change 8.75 .00 -4.75 3.75 -19.50 -1.00 8.50 -2.75 -17.00 -2.50 126.25 129.50 133.50 98.25 119.25 103.00 99.25 102.75 138.50 116.50
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SHOW MIN POODLE

Non-Mobile Results 2012 82.00 85.00 91.25 72.50 76.75 64.50 67.75 72.50 92.00 78.25 2013 80.00 91.00 98.75 75.25 77.00 69.50 71.25 75.50 96.50 81.75 Change 2.00 6.00 7.50 2.75 .25 5.00 3.50 3.00 4.50 3.50 2012
Mobile Only Results 2013 128.50 127.50 124.50 99.75 102.00 121.00 111.50 109.50 121.25 116.25 Change -1.50 -1.75 3.00 -1.50 -10.75 4.75 -2.50 -15.75 -18.25 -4.75 130.00 129.25 121.50 101.25 112.75 116.25 114.00 125.25 139.50 121.00
SHOW STD POODLE

Non-Mobile Results 2012 149.00 152.00 162.75 108.50 112.00 100.25 103.00 121.00 161.25 127.75 2013 151.00 160.00 174.00 121.00 122.00 102.50 109.50 119.00 176.25 137.25 Change 2.00 8.00 11.25 12.50 10.00 2.25 6.50 2.00 15.00 9.50 2012
Mobile Only Results 2013 183.50 188.75 190.25 171.50 138.75 160.00 171.50 167.50 190.50 173.50 Change 6.25 -2.25 -9.50 5.25 -5.50 9.50 11.00 10.75 2.00 1.50 177.25 190.50 199.75 166.25 144.25 150.50 160.50 178.25 188.50 172.00
DE-MATTING AVERAGE New England Middle Atlantic South Atlantic East South Central West South Central East North Central West North Central Mountain Pacific US Average
Non-Mobile Results 2012 15.00 12.50 14.50 9.75 10.00 11.50 10.00 13.25 15.50 12.75 2013 16.00 15.25 15.75 10.00 9.75 12.25 9.75 8.50 16.00 12.50 Change 1.00 2.75 1.25 .25 -.25 .75 -.25 -4.75 .50 -.25 2012
Mobile Only Results 2013 17.25 15.00 12.75 9.00 9.00 15.75 8.50 10.00 16.00 12.50 Change 1.75 -1.25 -1.75 -3.75 -2.50 2.50 -3.50 .50 1.50 -.75 15.50 16.25 14.50 12.75 12.50 13.25 12.00 9.50 14.50 13.25
eGroomer Journal January / March 2014 eGroomer Journal January / March 2014 New England: South Atlantic: West South Central: West North Central: Pacific:
58 58 Middle Atlantic: East South Central: East North Central: Mountain:
PetGroomer.com Publications PetGroomer.com Publications NJ, NY, PA AL, KY, MS, TN IL, IN, MI, OH, WI AZ, CO, ID, MT, NM, NV, UT, WY
Complete Grooming Service: Fee includes bathy, style, ears, nails, not matted. Results rounded to nearest quarter in US dollars. VET PRESCRIBED TREATMENTS
Non-Mobile Results 2012 6.00 5.25 6.00 4.50 3.50 2.00 5.50 4.75 7.00 5.00 2013 7.00 6.00 5.50 5.00 5.25 3.75 6.00 5.50 6.75 5.75 Change 1.00 .75 -.50 .50 1.75 1.75 .50 .75 -.25 .75 2012
Mobile Only Results 2013 11.50 10.75 10.50 9.00 10.75 12.25 10.75 10.00 12.00 11.00 Change -.75 -2.00 -2.25 .50 -.25 .00 -.25 .75 2.00 -.25 12.25 12.75 12.75 8.50 11.00 12.25 11.00 9.25 10.00 11.25
NAILS ONLY
Non-Mobile Results 2012 10.00 12.75 12.25 8.50 10.00 9.25 9.50 10.50 12.25 10.75 2013 12.50 12.50 14.00 9.00 9.75 11.00 8.50 9.75 11.25 11.00 Change 2.50 -.25 1.75 .50 -.25 1.75 -1.00 -.75 -1.00 .25 2012
Mobile Only Results 2013 27.50 31.00 34.00 25.50 26.50 21.00 25.00 22.75 31.00 27.25 Change 2.25 10.50 6.50 8.25 7.50 1.25 3.50 -4.50 8.75 5.50 25.25 20.50 27.50 17.25 19.00 19.75 21.50 27.25 22.25 21.75
HOURLY RATE GROOMING

Non-Mobile Results 2012 44.25 43.00 43.75 32.00 29.75 39.00 37.75 39.50 45.50 39.25 2013 45.50 44.00 44.25 33.00 27.50 38.75 38.00 41.25 47.00 40.00 Change 1.25 1.00 .50 1.00 -2.25 -.25 .25 1.75 1.50 .75 2012
Mobile Only Results 2013 81.00 78.00 75.00 69.50 57.50 72.00 58.00 66.25 72.50 70.00 Change -1.00 .50 .75 3.00 -1.00 1.75 7.00 1.00 -4.25 .75 82.00 77.50 74.25 66.50 58.50 70.25 51.00 65.25 76.75 69.25
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IN-HOME HOUSE CALL GROOMING PRICES 2012 - 2013 COMPARISON* All 50 U.S. States Combined
BREED / SERVICE TYPE
Overall Avg. Grooming Fee Bichon Frise (Complete**) Bichon Frise (Bath-Only***) Min Poodle
2012
52.75 47.50 41.00 44.25 47.75 38.25 82.00 90.50 44.50 53.00 44.75 51.50 39.50 65.75 40.00 58.50 47.00 42.50 37.00 38.25 37.00 50.50 76.00 49.75 75.75 90.50 111.00 110.25 141.50 12.00 5.25 22.50 41.00
2013
53.00 48.00 42.25 44.00 47.00 37.50 84.00 93.00 43.00 51.25 42.00 46.00 36.00 66.00 42.50 61.00 45.25 44.00 36.25 42.75 35.50 51.00 77.00 48.50 75.25 100.50 121.25 136.50 170.75 13.00 6.00 24.00 41.25
Change 2012/2013
.25 .25 1.25 -.25 -.75 -.75 2.00 2.50 -1.50 -1.75 -2.75 -5.50 -3.50 .25 2.50 2.50 -1.25 1.50 -.75 4.50 -1.50 .50 1.00 -1.25 -.50 10.00 10.25 26.25 29.25 1.00 .75 1.50 .25
Min Poodle (Complete Pattern) Min Poodle (Bath-Only) Std Poodle

Std Poodle (Complete Pattern) Std Poodle (Bath-Only) Cocker Spaniel (Complete) Cocker Spaniel (Bath-only) Min. Schnauzer (Complete) Min. Schnauzer (Bath-Only) Std. Schnauzer (Complete) Std. Schnauzer (Bath-Only) Golden Retriever (Complete) Golden Retriever (Bath-Only) Shih Tzu (Complete) Shih Tzu (Bath-Only) Sheltie (Bath-Only) Beagle (Bath-Only) Labrador (Bath-Only) Old English Shp. (Bath-Only) German Shepherd (Bath-Only) Great Pyrenees (Bath-Only) Hand Strip Medium Terrier Hand Strip Large Terrier Formal Show Min. Poodle Formal Show Std. Poodle Avg. Dematting Fee Vet Bath Treatments Add-on Avg. Nails Only Fee Hourly Grooming Rate
* Fees shown were averaged by combining responses by survey year. ** Complete Grooming service includes bath, style, ears, nails, not matted. *** Bath-Only Grooming service includes bath, ears, nails, not matted. Prices are US Dollars and rounded to the nearest 25 ce nts.
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INTERNATIONAL GROOMING PRICES 2013*

CANADA 2013 BREED / SERVICE TYPE
Overall Avg. Grooming Fee Bichon Frise (Complete*) Bichon Frise (Bath-Only**) Min Poodle (Complete No Pattern) Min Poodle (Complete with Pattern) Min Poodle (Bath-Only) Std Poodle (Complete No Pattern) Std Poodle (Complete with Pattern) Std Poodle (Bath-Only) Cocker Spaniel (Complete) Cocker Spaniel (Bath-only) Min. Schnauzer (Complete) Min. Schnauzer (Bath-Only) Std. Schnauzer (Complete) Std. Schnauzer (Bath-Only) Golden Retriever (Complete) Golden Retriever (Bath-Only) Shih Tzu (Complete) Shih Tzu (Bath-Only) Sheltie (Bath-Only) Beagle (Bath-Only) Labrador (Bath-Only) Old English Shp. (Bath-Only) German Shepherd (Bath-Only) Great Pyrenees (Bath-Only) Hand Strip Medium Terrier Hand Strip Large Terrier Formal Show Min. Poodle Formal Show Std. Poodle Avg. Dematting Fee Vet Bath Treatments Add-on Avg. Nails Only Fee Hourly Grooming Rate
AUSTRALIA 2013 NON-MOBILE

56.00 52.25 31.00 55.75 55.50 34.25 81.25 90.00 52.25 60.50 42.00 50.25 38.25 70.75 42.00 69.50 46.25 52.25 32.25 58.50 34.00 48.25 76.25 49.00 79.25 88.00 101.75 118.25 118.00 12.50 7.50 8.75 45.25
NON-MOBILE
49.00 48.50 33.25 46.75 51.00 35.25 73.75 78.50 52.00 55.00 43.00 47.00 39.50 60.75 42.00 68.25 57.75 46.25 32.75 44.75 32.25 49.75 73.25 49.50 83.00 71.75 86.00 88.75 108.00 12.25 5.50 11.50 43.25
MOBILE
67.00 63.00 58.50 62.50 66.75 52.75 90.50 102.75 69.75 66.50 59.50 65.50 59.50 74.75 61.00 75.50 68.00 64.00 59.25 66.75 57.25 61.25 89.00 72.75 102.00 88.25 99.50 110.25 155.00 15.00 6.00 24.00 62.00
MOBILE
69.00 63.50 46.75 64.50 65.75 58.50 92.25 103.50 54.75 75.25 54.75 73.00 56.25 79.50 57.50 77.50 56.00 62.50 55.00 61.75 51.75 61.75 80.75 66.25 84.50 118.00 127.00 179.75 211.00 16.25 7.25 32.00 65.25
* Combined responses by country and then averaged. ** Complete Grooming service includes bath, style, ears, nails, not matted. *** Bath-Only Grooming service includes bath, ears, nails, not matted. eGroomer Journal www.egroomer.com Free eGroomer Journal www.egroomer.comSubscribe Subscribe Free 2014 Find A Groomer Inc. rights reserved 2014 Find A Groomer Inc AllAll rights reserved
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Making Masterpieces Out of Nightmares in Record Time! - Part One

by Dave Campanella of Best Shot Pet Products Like you, I certainly have volumes of stories to share that many groomers could relate to. My experience with matted hair dates back to when my wife and I co-owned a grooming salon & do-it-yourself pet wash back in the nineties. I worked another job full-time, but often helped out evenings, weekends and holidays with the bathing and brushing. I thought it odd that I always seemed to get the huge stinky matted messes. Hmmm. It was here I developed my appreciation for how hard and thankless of a job grooming can be at times. Back then we realized de-shedding, de-matting and detangling were the most strenuous and time-consuming activities our salon faced on a daily basis. Today groomers still struggle with these challenges while there are many varying opinions, techniques and products offering help. Too many large breed customers of ours had refused the option of having to clip their pets down, so we were determined to understand what was really going on with all this matted tangled hair and get the most accomplished with the least amount of work. Surprisingly this can be accomplished simply by using the right
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product mix and the right technique. Some folks prefer brushing before the bath, working out any mats and tangles beforehand. This always seemed excessive having to brush more hair yet again afterwards. Many years ago the founder of Best Shot Pet Products, Bill Marshall, had convinced my wife Tracy at a local trade show to bathe before she brushed and let his product do the work. She was understandably skeptical after being taught something quite to the contrary. Once she realized it worked, from that point on we put the dogs straight in the tub, treated the coat, and then completely dried it with a force blower. We always got more shedding undercoat out in the tub and released more hair with the blower following his 3 easy steps. When we finished drying very little brushing remained afterwards and the dogs were often tangle and matt free. This process genuinely saved us a ton of time and effort. Little did we know that someday it would lead me to working for Best Shot. Recently I had a unique opportunity to put this technique and process to the test. The subject was a 150-pound double-coated Newfoundland dog named Brody. He displayed all the tell tale signs of an OMG, what did I get myself into?
He was a gnarly matted mess, and put straight into the tub. My wife Tracy took hair samples from the felted matt behind his ears and tangled underbelly before she started and after she was done drying. His total grooming time took roughly an hour and 49 minutes to complete, and I must say he looked great and the product she used (Best Shots Ultra Wash, Ultra Plenish and Ultra Vitalizing Mist) did exactly what it was developed to do. But how could she bathe him first without pre-brushing? Why did this technique work? Remember those hair samples Tracy took? Well I had them analyzed at the University of Kentuckys Electron Microscopy Facility. Their findings provide profound insights as to why bathing before brushing is a more effective approach even on a matted dog. Presented are just a few of the images taken. Slides 1 & 2 Reveal the matted hair cluster taken BEFORE the bath. As you can see, the images are dramatic. The BEFORE images beg the question as to why one would attempt to pre-brush or de-shed a soiled damaged coat with open cuticles snagging undercoat like Velcro does with fabric. One begins to imagine what causes all that tugging and pulling both dog and groomer have to endure. You really get a sense of how
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the coat can fight you by hanging on to dead undercoat. Why risk further damaging the coat, aggravating the dog or injuring you? Theres got to be a better way. Slides 3 & 4 reveal the hair AFTER being fully treated and force dried. Its amazing what impact treating the coat beforehand has. The AFTER images clearly show more closed cuticles along each hairs shaft as well as the obvious absence of oil, dander and debris. This would explain why more hair is safely released in the tub and with a force dryer. Slide 4 was taken after misting the coat. The coat appears much healthier, nourished and static free. Notice how the hair shines as well. Closing the cuticle frees the dead undercoat, tangles and shedding during the bath and eliminates much of the brushing afterwards. One can see firsthand why its preferable to bathe before brushing using a product that does much of the work for you. Well, there you have it. Please bear in mind that the type of shampoo and conditioners one selects will definitely make a difference when bathing a matted or tangled dog before brushing. Using a product specifically designed for such a task greatly enhances results, so I encourage you to look around, experiment, and pick your favorite brand.
Soon youll learn how to safely release more shedding and undercoat in the tub with a lot less brushing. Youll even reduce some mental anguish; avoid muscle strain and perhaps injury to you and your client dogs. Ultimately youll earn more Making Masterpieces out of Nightmares in Record Time! I look forward to sharing more findings and techniques that will minimize your effort and maximize your results in future issues.
About the Author
Dave Campanella has been with Best Shot Pet Products for 10 years and is the company's sales & marketing manager. His experience in the grooming industry spans 20 years from co-owning and managing a grooming salon and do-it-yourself pet wash with his wife Tracy, designing and marketing grooming equipment, and working with company president Mike Gallagher. Dave has been a sales and marketing professional for over 26 years with an extensive background in mass consumer goods, sales management, product development and directresponse advertising. Visit the Best Shot Pet Products web site at www.bestshotpet.com.
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Sanitation for Grooming Operations

by Mary Oquendo, CMPTI, CCS
Back when I was a baby groomer, I was fortunate enough to have mentors who impressed upon me the importance of cleaning and sanitation. As a result, my facility looks professional because it is clean and smells nice. I work in a healthier environment because I take the time to reduce cross contamination. My equipment lasts longer as it maintained properly. What are the concerns? There are four types of infectious agents and they fall into one of two categories. They can be either a zoonosis or a contagion. A zoonosis is transmitted between species, such as between people and dogs or dog and cats. A contagion is species specific. Viruses are microorganisms that live and reproduce in living cells, as well as have the ability to mutate. It is this ability to change that may make treatment difficult. Rabies is a zoonotic agent and a contagion is kennel cough. Bacteria, as the name implies, is caused by bacterial agents. A zoonosis is cat scratch fever and a contagion is kennel cough. Different strains of kennel cough can be either bacterial or viral.
Parasites require a host to survive. A zoonosis is fleas and a contagion is lice. Fungi are created by fungal agents and are predominately zoonotic. The most common fungus to be concerned about in our industry is ringworm. How are infectious agents transmitted? In order for transmission to occur, there must be contact. 1. Direct Contact. This is the physical connection between you and the pet, or between pets. For instance, petting the client, two pets rubbing up against each other or on your pants, bites, and scratches. 2. Indirect Contact. By A biological. Biologicals include blood, urine, dander,
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feces, and hair. Intermediary spread of these may occur via brushes, combs, blades, towels, or even from open, contaminated shampoo. It is also possible that food and beverages can be contaminated. 3. Airborne. This is the hardest to control as air is all around you. 4. Waterborne. Anytime water sits, it grows bacteria. This includes the water in your recirculator, diluted shampoos and conditioners, as well as careless storing of undiluted products near the tub. 5. Your Shoes. The bottom of your shoes can track infectious agents from outside to the inside of your facility. It is why medical professionals wear shoe coverings when operating. There are some infectious agents that are transmitted by more than one means. Leptospirosis is an example, which is spread by direct contact and is airborne as well. What is the likelihood of spreading an infectious disease? There are four factors that play a role. The first is the overall health of the pet or person. If a pet or human has a suppressed immune system, they are more likely to contract an infirmity. The second factor is personal sanitary habits. Washing hands in between pets removes the biologicals. Hair, urine, dander, feces, and blood are all common vectors for transmission. The third is the cleaning and
disinfecting protocols of a facility. The fourth factor would be to have a policy in place to not groom obviously sick pets. Send them home before they have a chance to infect your facility. Keep in mind that a contagious pet may not present symptoms. The basic rule of thumb is cleaners do not disinfect well, disinfectants do not clean well, and disinfectants work better on clean surfaces. My personal choice for a cleanser, as I groom cats and felines can be very sensitive to chemical cleansing agents, is a 50/50 mix of vinegar and water. Vinegar is slightly acidic, which breaks down bacteria and dirt easily. There are no harmful chemicals. The importance of cleaning is that it removes the biologicals. My cleaning equipment includes nylon brushes, toothbrushes, paper towels, steam cleaner, HV dryer, vacuum, dehumidifier, ultrasonic units, and a long handled brush. I use the nylon brush to get into the grooves of the spray-on lining of my mobile grooming vans floor and the toothbrush for crevices and corners. I prefer paper towels to cloth as I can throw it away rather than have something else to wash. I have found that cheaper paper towels will deposit lint, so I avoid using them. The steam cleaner uses high heat and low pressure to lift dirt off of both porous and non-porous surfaces. Porous surfaces include tile grout and floor seams. Bacteria like porous surfaces. My HV dryer
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and long handled brush can remove hair from areas my vacuum cannot reach. The dehumidifier removes moisture from the air and the resulting bacteria to a minimum. I clean my blades and clip-on attachments in an ultrasonic unit. What is the difference between disinfecting and sanitizing? Sanitizing reduces bacteria on a surface that is considered safe by the medical profession, while disinfecting kills bacteria. There are many choices in products. 1. Quaternary Ammonium Compounds commonly referred to as Quats. They are broad spectrum, harsh, and very effective. You can combine them with a cleaner to cut down on workload. 2. 10% Bleach. Bleach kills everything. Keep in mind that 9.9% is not effective and higher concentrations may be dangerous. It can cause paw burn if not rinsed properly and lung damage if inhaled. You cannot combine bleach and a quat as it produces a deadly gas. 3. Chlorohexidine based products, while not as effective as a quat, is safer in the work environment. 4. Fresh air circulation and air cleaners remove bacteria from the air. The reason more people become sick in winter is because homes and business are closed tight to conserve heat.
5. Ultraviolet light. There are larger systems for a shop as well as smaller units for equipment.
6. Aerosol spray disinfectants and coolants are potent, but toxic to breathe in continually throughout the day. 7. Vinegar and rubbing alcohol have antibacterial properties. 8. Essential oil disinfecting spray. They combine essential oils with anti-bacterial, anti-viral, and anti-fungal properties. The oils need to be therapeutic grade for effectiveness. 9. Enzymatic sprays kill bacteria. They are very effective on porous surfaces. Many of these products require safety gear as per manufacturers recommendations. All should be used in the manner in which they were formulated and follow label directions. In addition, most are harmful to cats and should not be used when cats are present. Do I really need to clean and disinfect everything? No, just what comes in contact with the pet or water. That includes any tool, lead, loop, table and counter tops, hip supports, towels, mats, cages, and tub. To save myself time, I keep all towels, bows, and equipment when not in use in sealed containers. All products are stored away from the tub to prevent contamination from water. Starting a new process will initially be time consuming, but once a routine is set,
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the time you spend will reduce dramatically. My normal regimen is as follows: 1. In between pets or household. I vacuum, wipe down the wall against the table, collect tools and place in my UV sanitizer, used towels and Happy Hoodies are placed in a laundry bag. I run shampoo through my recirculator to push out any biologicals and rinse the tub at the same time. If I have used any product where the applicator tip touched the pet, as well as any lead, loop, and harness, I spray my essential oil disinfectant on it. If I used a spa product, I throw away the applicator. I buy cheap wooden sticks from the dollar store to apply spa products instead of my wet fingers. If you work in a shop, keeping the pet in the same cage will reduce clean up time in between (5-10 minutes). 2. End of day. I wipe down all product bottles. If one is emptied, then that bottle is disinfected and dried before I refill it. My combs, brushes, and mats are placed in tub and cleaned. Blades and clip-ons are cleaned in my ultrasonic cleaner and all tools are dried and oiled. I run vinegar through my water recirculator to clean and break down any soap build up. I throw out any pre-mixed products as water breeds bacteria. I empty the garbage can and vacuum canister, as well as wash the floor. Towels are washed and disinfected. Shops should add cleaning the cages including the doors (20-30 minutes).
3. End of week. In addition to the normal end of day, I wash all the filters (dryer and A/C), garbage cans, walls, windows, and ceiling. Ceilings may not be feasible in a shop. (30-45 minutes)
4. Quarterly. I totally gut out my van and thoroughly clean. I schedule it when I am going on vacation or to a trade show, as it is a good time to take inventory (one to several hours). What if you suspect a pet has a highly contagious infectious agent? I can only suspect, as I am not a veterinarian. As a precaution, I do a thorough cleaning with 10% bleach instead of my gentler essential oil disinfectant spray. In addition, I will change my clothes and inform the owners. I am grateful that my early mentors took the time to teach me the importance of keeping my facility clean and free of biologicals, not to groom sick pets, proper storage of supplies and equipment, and cleaning and disinfecting routines. Thank you!
Read Mary Oquendos Blog Pet First Aid & Care

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www.kimlaubeco.com
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State of the Industry Blogs from GroomWise.com

Danelle German CFMG CFCG National Cat Groomers Institute of America
Excerpt. Read the complete blog at www.groomwise.com
State of the Cat Grooming Industry

I remember when there wasnt actually a cat grooming industry. Sure there were dog groomers who groomed cats and even a couple feline-exclusive groomers that I knew about in the pre-2006 days when I was busy showing Persians, building a local cat clientele, and had no idea there were tradeshows and events just for grooming professionals. The first trade show I ever visited was the Hershey Groom Expo in PA in September 2006. I remember making that 10-hour drive with excitement and anticipation of all the wonderful cat grooming seminars, products, tools and more that I would surely find at such a large industry event. Only I didnt find any of that at Hershey Groom Expo that year. When I asked vendors about where their cat grooming section or their display of special cat grooming products was they often looked at me as if I had three heads. Cat grooming seminars? Nada. Okay, thenobviously this is a dogs world and, hence, a dog groomers world. I do not belong here. These were my thoughts as I drove away, heading south and filled with great disappointment.
Only I did belong there. The cats needed someone. The closet cat groomers needed someone. They needed that person to lead the charge and form a union, of sorts. We, the cat groomers, needed a path forged that would lead to recognition, knowledge, skill, sound business principles, mentoring, encouragement and the boldness to move forward as proud and brave groomers of cats. Cats were treated like second class citizens in the grooming industry (and still are in some circles!) and therefore, the groomers of the cats were not taken seriously. If you were in search of a book or instruction manual on cat grooming at that time, Sam Kohls The Cat Grooming Guide was the one and only choice. If you were looking for a useful cat grooming DVD of any kind, well, you were just plain out of luck. That was 2006. Things are a bit different now. Instead of being a side dish, feline grooming has become somewhat of a main course! In May of 2007 the National Cat Groomers Institute of America was formed, cat grooming standards were written, a certification program was put into place, and
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someone actively took charge of bringing professional cat grooming front and center. Training material was quickly developed and added to and then marketing material and grooming business management tools formed as the NCGIA membership grew worldwide and cat groomers everywhere communicated the need for such items. Today, between my own inventions and work and the work of the fabulous NCGIA team, there exists the following:
The Ultimate Cat Groomer Encyclopedia Grooming Aint for Pussies, Profits and Lessons From an 11-Cat Day Cat Handling Techniques for the Groomer Culture Book 2012 Culture Book 2013 Temperaments and Handling Skills Study Packet Breeds, Colors and Coat Types Study Packet Feline Health and Anatomy Study Packet Business Management Study Packet Breed Flash Cards Color Flash Cards Here Kitty Kitty DVD Kryptonite for Cats DVD Cat With a Mat DVD The Comb Cut DVD Get a Grip DVD
On the Road with Jodi and Danelle Part 1 & 2 DVDs (developed in partnership with Jodi Murphy) Breed Poster 7 different salon marketing posters cat-specific client record cards Groom-stickies check-in/groom forms Groom Style Flip Chart Cat-astrophe Flip Chart What is Humane? customer brochures A Groomed Cat is a Happy Cat customer brochure Got Hairballs? customer brochure Is Your Cat Clean? customer brochure 5 different breed-specific customer care brochures website content specific to a cat grooming business stock photo packages for cat grooming business websites and marketing material Cat-a-tonic finishing spray the Catty Shack Vac drying system Chubbs Bars Shampoo (specially developed for cats but also great for dogs, horses, etc) a 30+ hour webinar library (and growing!) quarterly Purrfect Pointers newsletters Salon design ideas and floor plans private consultation ANDwell, we are not done yet! More to come!
My 2014 kicked off without delay with a morning flight on New Years Day. Because of the cat grooming industry. Less than two weeks later, I awoke at 6:00 AM, drove to the
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worlds first and only feline-exclusive grooming school to teach four hours of business-related material to two Canadians and four Americans who will be the first graduates of the schools fourth year in operation. Immediately after my classes were done, I passed the baton to Lynn Paolillo, an NCGIA instructor who relocated almost two years prior from NJ to SC solely because of a job offer in the cat grooming industry. I left for the airport where I flew to Phoenix for two different meetings with major players in the pet industry solely because of their interest in the cat grooming industry. During my stay in Phoenix, I traveled down to Tucson to visit Gabi Tiefenbrunn, a CFMG with a feline-exclusive mobile business that she started less than two years prior, after attending the NCGIA. Gabi and her husband had made a seemingly crazy decision for her to leave behind her former vocation of many years and start up a mobile cat grooming business. Gabi had no prior pet grooming experience before attending the school. Upon graduating and earning her Certified Feline Master Groomer title, Gabi returned to Tucson, bought a brand new Wagn Tails mobile unit
upfitted with a compact Catty Shack Vac and custom-made stainless steel table, designed her own logo and marketing material, and set about taking Tucson by storm. Just recently Gabi added an employee to her business and keeps asking me if I know of anyone who would like to get a mobile unit and take over half of Tucson for her. Shes finding it hard to keep up with the growth. While driving the 90 miles through the Arizona desert to meet Gabi this past week, I had this article on my mind. What is the current state of the cat grooming industry? Hmmwell, maybe Gabi, by chance. And all those like her. There are many, many cat groomers I could tell you about, most of them CFMGs, who are doing marvelous things all over the world. In the week or two preceding the writing of this article I posted some general questions on Facebook and via email to assist me in gathering data. At the time of writing this article I had received 49 responses. Respondents were from the US, Canada, Australia, Singapore, Netherlands, Switzerland, and the UK.
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During the years prior to 2007 when the NCGIA was formed, only 7 of the 49 reported grooming cats in their businesses. Only 1 of those 7 reported being feline-exclusive. Of the remaining 42 respondents, nearly half (18) were new business start-ups in 2013! I was surprised by this! Of the 42 post-2007 (meaning after the start of the NCGIA) respondents, 9 said they have feline-exclusive grooming salons. Four claimed to operate a feline-exclusive mobile business and 8 reported offering felineexclusive housecall services. WOW! I can remember only two felineexclusive salons when I checked around for them in May 2007 during the time I was incorporating the National Cat Groomers Institute. Twenty-one of the 42 post-2007 businesses reporting the requested data HALF of them are feline-exclusive! And I can think of a few off the top of my head that did not send in their data and are, thus, not included in these numbers. I am amazed by this! In 2013 I logged 117,514 flight miles. Because of the cat grooming industry. It is alive and growing all over the world.
In June 2012 I flew to Zurich to teach at a workshop hosted by the Maine Coon Society of Switzerland. None of the attendees or members of the Society were professional pet groomers. They were, however, serious cat exhibitors, and wanted to perfect their cat grooming for show purposes. As a result of that workshop, one of the attendees, Helena Schmid, a Persian exhibitor from the Zurich area, later travelled to SC to invest two weeks and a chunk of money into her soon-to-be new profession as a cat groomer. Helena later opened Katzensalon, Switzerlands first (and currently only) felineexclusive grooming business. Similar stories can be told about people in Singapore, Australia, Hong Kong, Canada, the US, and other places around the globe. Little by little, cat by cat, professional feline groomers are changing the world one cat at a time. This is the current state of the industry and I rather like it! Read our next GroomWise Blog...
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Debi Hilley Grooming Smarter

While grooming a cat this week, something I rarely do, and reflecting on how easy it was (it is 9:15 AM and he is done) and thought to myself, "MAN this is easier than I was taught to do cats!" He licked my arm and I laughed thinking that this cat would have been muzzled earlier in my career. He was holding onto a soft pad I put on the table for him to grip with his claws and actually laughed at loud at the thought that we used to wrap kitties feet in vet wrap (some groomers used duct tape). I also recall ALWAYS having kitties scruffed and it took two, sometimes three groomers to safely groom a cat. Well, nowadays I use NO vet wrap, rarely use a muzzle, and hardly ever have to have assistance, except maybe for bellies. I allow kitties to lie on the table, roll them and work WITH them not against them. I rarely have kitties fight or try to hurt me anymore due to the changes I have made in my handling of them while grooming. And this random thought process got me to talking to my apprentice about the "good old
days" of old when I used to: Brush everything out before the bath, even Huskies that had not been bathed in a year, and dogs covered in urine and skunk. I mean, you HAD to get the mats out before they got wet. Dry everything using a stand or handheld dryer. HV dryers were not common when I started grooming and a Metro 4 HP was about as good at it could get. Kept all of our records on index cards (I know some people still do this but for me that has not been the case for 14 years). Every dog got roughed in.
Pluck ALL the hair in ears even if the dog screamed. Expressed Anal glands on every dog regardless of whether they needed it or not. Choose the best shampoos we could use, but many times they were human products. Now when I choose a Human product it's because I want to not because I have to.
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Clip Poodle feet with a ten blade. On every poodle I did. Poodle feet were also done while the dog was held in your lap. Many older groomers may relate to that. Use a wobbly folding table. Hydraulic tables were for rich groomers. Electric tables? NEVER in my wildest dreams! Dilute shampoo every morning. Bathing was done by hand and usually in a human tub elevated but still hard on the back because of bending over the edge. Groom all of the large dogs on the floor and even bathed them outdoors. I worked with no air conditioning in summer and no heat in winter at a vet's office. NEVER again. Use the one type of clipper most everyone used. They got hot and broke easily. Use full sized clippers for everything. Trimmers (like a Bravura or Arco) were not in use yet. Scissor anything longer than a 4 blade would leave it. Snap-on combs were for those
who could not scissor and longer than a 4 didnt exist. Have flea bites all over me after flea dogs. Fleas were a massive problem in GA and shops were infested. Wash my own hair in flea shampoo every day, sometimes twice.not kidding! Dip dogs all day long here in farm country USA. Dipping was so commonplace that those dogs that didn't have fleas got dipped in chemicals anyway. You almost had to dip dogs with no fleas to keep the fleas in the shop off the dogs. Cage dry everything you could. Heated cage dryers were the norm. Clipper without suction. Groomer Vacuum Systems were for cleaning up the hair on the floor, not for cutting hair ON the dog. Fight dogs all the time. The Groomer's Helper was person paid to help a groomer. NEVER turn down a dog because you were not allowed to.
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ITCH! Nylon grooming wear was unknown to me resulting in hairy bras, shorts and shirts and LOTS of infected hair splinters! I am sure there are many other things I used to do that these days I would never dream of doing, but this list is long enough to make my point. We have come a long way baby! I expect in the next few years we will continue to improve and grow as an industry and more things will be easier on the groomer and the pets. When I look back on the way things were I am sure glad things have changed! I would not be able to groom at this point in my life if things were still like they used to be. My body would be worn out and I would likely be suffering from pesticide exposure! The internet has made education of new and old groomers alike so easy! These days there is no reason in the world why groomers need to feel isolated or friendless. The internet allows sharing of ideas and brings the promise of friends that dont consider us the enemy. Places like Facebook forums and PetGroomer.com have made it so easy to
network and learn! No one there feels threatened by the people online and are willing to share more frequently. I have built many wonderful relationships with other groomers online that I would have never had without the internet. New equipment, like Electric tables, hydraulic lift tubs, powerful force dryers, Bravura Cordless clippers and Stainless Snap On combs, make the wear and tear on our bodies way less that we used to suffer. I still have injuries that are grooming related, like arthritis in my hands, tendonitis in my elbows and sore feet and legs from walking all day long, but I am still able to groom due to all of the advancements in equipment! I know some people wish for the olden days, but not me. Give me a clipper vacuum, a Bravura, an electric table, a bathing system and a K9III ANYDAY over the olden days. There is nothing nostalgic about them for this groomer. I am looking forward to what the future brings. I plan on being around for at least 20 more years! Read our next GroomWise Blog...
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Melissa Verplank CMG
Learn2GroomDogs.com & Paragon Pet Grooming School What Are Your Doors of Opportunity?
I was one of those difficult kids for my parents. I had no focus. My grades in school were dismal. I was rebellious. I hung out with the wrong crowd. Sound familiar? Maybe that was you. Or maybe you know someone like that right now. I was so difficult for my mom and step-dad; a school counselor contacted my father. She told him she felt I was a suicide risk. I should be removed from my current living situation if at all possible. Luckily, it was possible. I was sent off to private boarding school. Im sure the small private school in Colorado saved my life. Much of their early education was founded around the principles of Outward Bound, both inside and outside the classroom. My love of animals and the outdoors gave me the focus I needed to turn my life around. I got my start in the pet industry when I was 16 years old. My first job was scooping poop at a local kennel. I didnt have a clue what I wanted to do when I grew up. All I knew was I loved pets. For me, working at the kennel was exceptionally gratifying. I did that for three years while going to school.
Then one day the groomer got fired. I went from shoveling poop to grooming dogs overnight. I didnt have a clue what I was doing. But I had tools. I had a book. I had a ready-made clientele. And I had a boss that was willing to let me learn. My first day as a professional groomer, I had 6 dogs to groom. That was 1980. Fast forward to 2014. Thirty-four years later. The pet industry opened huge doors of opportunity for me. My education was not in the classroom. It was on the job. I was no longer rebellious. I was focused. I was able to turn my passion into a career. And I took it seriously. I may not have earned many As in school (I dont think I ever saw one of those come across a report card!) but I didnt let that stop me from achieving As in real life. In the early years, I had no idea what I would set out to accomplish but if I was going to do this I was going to be the best dog groomer I could possibly be. It has been a non-stop learning opportunity as I climbed the stairway of knowledge and business. The pet industry is limitless with what you can achieve for yourself and for others that may join you on your journey. Over the years Ive started many pet related businesses including: a fleet of mobile
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Melissa Verplank CMG
Learn2GroomDogs.com & Paragon Pet Grooming School
grooming vans, a grooming shop, a grooming school, a publishing company, a luxury pet report, and an internet based library of educational streaming videos. Ive had the chance to travel the world with the pet grooming industry, first as a top rated pet stylist then as an award winning speaker. Ive been able to share my quest of knowledge by creating top rated curriculums and by writing books. Ive watched a couple of my companies hit the million dollar mark in annual sales. Ive seen some of them grow at tremendous rates. Ive been amazed at the staying power of others. Weve weathered challenging times that would destroy most businesses but weve faced the struggles and persevered. As you look ahead to 2014, what do you plan on doing with your career? Are you happy with where you are? Are you making the type of money you are comfortable with? Are you satisfied with the quality of your work? Do you have a steady stream of regular clients? Are you booked in weeks in advanced or even a year out with repeat clients? Do you enjoy going to work each day? Here are two quotes I love. The first one is from Hall of Fame football coach Vince Lombardi. He said, "If you'll not
settle for anything less than your best, you will be amazed at what you can accomplish in your lives." The second one is from Diana Ross. She stated, "You can't just sit there and wait for people to give you that golden dream; you've got to get out there and make it happen for yourself." The pet service business is an amazing field to be in. You - alone - are responsible for your destiny. Only YOU can change your career path. If you are not thrilled with where you currently are in life change it! Only you hold the key. Once I got through my difficult phase in life I found a fabulous career path. One filled with challenges and rewards. With each step, new doors of opportunity appeared. If I chose to work hard very hard at mastering each task, I had more doors open. Its been an amazing journey that I wouldnt trade for a million years. What are you going to do to change your career path and make it the most rewarding year yet? 2014 holds many promises if you choose to open the doors. Your rewarding journey can start simply by taking the steps towards a new opportunity. Read our next GroomWise Blog...
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Mary Oquendo CMPTI CCS Pet First Aid and Care

My State of the Industry
House is quiet, which is quite unusual. So here I sit with a cup of coffee reflecting over my grooming career. If I had to use one word to sum it up, it would be camaraderie. In my first days as a groomer, I was blessed to have mentors. Beth Cristiano and Terri Tomlinson encouraged continuing education and took me to tradeshows. Both were always available to answer questions, and offered assistance unconditionally. They taught me the value of colleagues as opposed to competitors. At my first trade show, a groomer standing next to me at a booth would explain products and tools, alongside the manufacturers rep. And the speakers! I will never forget Sue Zecco taking the time out of her busy schedule to further explain a technique she taught in a seminar. How about Barbara Bird picking up her phone and spending well over an hour with me on
shampoos back when I was a newbie. I could not believe I had Barbara Bird ON THE PHONE. I almost forgot my question. Thanks to social media such as PetGroomer.com and Facebook, I am a good friend with people I have never met in person. Social media has brought groomers together from around the world. It is in gratitude to social media that we can rally to the aid of groomers impacted by disasters and medical emergencies. I have seen drama and differences put to the side whenever someone needs assistance. I am proud to a part of the Groomers Emergency Assistance Fund, a non-profit devoted to helping groomers in need. I still learn from every groomer I meet. Some more than others. (Thanks Daryl!) There is always something to share. Groomers are the kindest, and big-hearted people around. I have made life-long friendships that will continue long past my grooming days. Read our next GroomWise Blog...
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Barbara Bird CMG BBird

A Birds Eye View of the Industry 2014
One of the most exciting trends in my lens is the rapid growth of educational opportunities for groomers. Beginning groomers have more choices than ever before. They can attend a school, buy books, learn from the experts on DVDs, see grooming on YouTube, join others in a webinar, or enjoy the thrill of a trade show. I believe the expansion of Internet based education, and the de-centralization of extended education, with smaller, regional events is the wave of the future. Less encouraging is the issue of the disclosure of ingredients in our products. While on the surface there appears to be more information on labels and in marketing materials, many of these listings are faux lists. On closer inspection these ingredient lists are often more descriptive of ingredients and avoid actual identification of ingredients. Manufacturers are responding to consumer demand for more ingredient information, but many are dodging and dancing around the issue. In terms of styling, the growing interest in Asian Fusion styling is very exciting and drives the point that many groomers are
interested in grooming outside the box of breed profile styles and are looking for inspiration in creating adorable pet trims. On a personal note: I am very blessed to be in my fifth decade in this industry. When I began as a bather in 1971, education beyond mentorship was practically non-existent. We had only two or three lines of products from which to choose. There were no pet conditioners, you had to use human stuff. There was no networking amongst groomers. Products were obtained from independent distributors who traveled a region and dropped in once a month. There were no catalogues! There were no forced air dryers! Look at us now: there's almost too much stuff; the problem has gone from no choices to too many choices. I am grateful to be able to play a role in the growth and evolution of the pet grooming industry. I continue to be inspired by the voices and accomplishments of my peers, and it continues to fuel my passion to participate and offer my own humble contribution. Rock On, Groomers! Read our next GroomWise Blog...
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Jeff Andrews Northern Tails Sharpening

What is Clipp-Aid? A Great New Product for Groomers
Groomers all over the world are asking questions about the new product, Clipp-Aid. Does Clipp-Aid bring dull blades back to life? Is it harmless when exposed to humans and pets? Is it safe in to use in my salon? The answers to all these questions are Yes. In this article, Ill share with you the breadth and thoroughness of my testing of Clipp-Aid over the last few months. My conclusion is that Clipp-Aid really is a fabulous new product for groomers! Several months ago, there was a flurry of comments about Clipp-Aid on Facebook and groomer forums. In response, Clipp-Aid contacted me to try out their product in my shop to get a groomers perspective on the product. As an Organic Chemist, Blade Sharpener, and Pet Groomer for over 30 years, I was astounded by the results this small bag of
crystals did at sharpening a blade well enough that I could continue grooming more dogs after using Clipp-Aid on my dull blades. It is something groomers need in their kit in case of emergencies. Clipp-Aid is intended to bring a dull blade back to life again and can be used repeatedly as needed. Yet, at some point, I would suggest getting your blades professionally sharpened and adjusted by your local sharpener since using Clipp-Aid is not a substitute for professional sharpening. One thing I noticed when I got the product is the instructions saying to "place the cutting point of the blade into the crystals." Then "move the blade through the crystals for 45 to 60 seconds." Having assisted so many groomers these years my first thought was groomers may not use the product correctly and get discouraged at the results. Dont be discouraged! Clipp-Aid is aware of this perspective and revised the instructions accompanying the
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sale of its products. I fold the bag to make sure the depth of the crystals is sufficient to cover the cutter teeth during the sharpening process. You must have the correct bag for the size blade you are going to sharpen. Thirty years ago, groomers used salt to get by with their dull blades. At that time, you had to push the blade into the salt (covering the cutter teeth) and let it sharpen until its looked like the salt was pulverized, and then pick it out and push it into another part of the salt. The problem was that it took the whole container of salt to sharpen one blade. This happened because as soon as you put the blade into the salt, the salt instantly pulverized. This resulted is a slight sharpen before large amounts of salt became useless. You had to keep putting it in, and taking it out to get an edge back on the blade so we could do only a few more dogs. It was very tedious and far less effective compared to using Clipp-Aid. I believe that Clipp-Aid is a form of concrete
that has been crushed and sifted down to the correct size needed to sharpen dull blades. With Clipp-Aid, you do push the blade into the crystals (covering the cutter teeth), yet the crystals are designed not to pulverize so fast in contrast to salt. As a result, the dull blades are brought back to life in about one to two minutes with a small amount of Clipp-Aid crystals. Based on my testing, I was able to sharpen two blades twice using a single bag of Clipp-Aid. Clipp-Aid is 100% safe to use in your salons. It is an inert compound that doesn't react with anything. I mixed it with every liquid in my shop looking for a reaction and got nothing. I put it on a bad scrape that bled when a dog scratched me, and it didn't even burn like many medical products would. It is nice to see the product is completely safe and nonreactive. Anyway, that's Clipp-Aid in a nutshell. It is very important to use this product correctly in
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order to get the best results. Getting the cutter deep enough in the crystals, and bringing it in and out of the crystals is the key to using it properly. It is a good idea to have a dog standing by so that you can test the sharpness of your blade while using Clipp-Aid. Check out the 4 simple steps below that I recommend to every groomer using Clipp-Aid. Have a great day grooming and read those labels. Next fold the bag in half, turn it right side up, and cut the top open. Get your clipper with the blade attached. Open the top of the package, and slide the folded part of the bag so the opening is large enough to get your blade into it. Hold the bag with one hand, and your clipper in the other. Make sure your blade is clean of hair or oil. Turn the clipper ON and stick the blade into the crystals making sure the cutter teeth are below the surface of the crystals. Hold it there 5 seconds, pull it out of the crystals slightly and stick it back in. Do this 5 times. (5 seconds - 5 times ). You should see the crystals turning lighter in color. You can slightly shake the bag to mix up the crystals getting more good stuff to the surface.
Jeffs Instructions For Using Clipp-Aid

Get a dog to test your sharpness on. Its best to do it with a dog present so you can test for sharpness as you are running your blade in the crystals. If it isn't sharp on the first try, you run it again in the crystals and try it on the dog again. Get the bag and tip it on its side and get all the crystals to one side of the bag. You need the "depth" of the crystals.
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TOPICS IN PAST ISSUES - Read in archive at www.egroomer.com

American Cocker Spaniel Styling, see January-March 2012 Issue Appointment Scheduling Systems, see July-September 2013 Issue Bedlington Terrier Styling, see July-September 2013 Issue Bichon Frise Puppy Styling, see October-December 2012 Issue Building Design, see October-December 2011 Issue Buying Existing Grooming Businesses for Sale, see April-June 2012 Issue, April-June 2013 Issue Canine Hair Growth, see October-December 2011 Issue Career Paths in Grooming, see January-March 2012 Issue Cat Grooming, see July-September 2011 Issue, October-December 2012 Issue Cat Groomer Certification, see July-September 2011 Issue Client Rating Systems, see July-September 2011 Issue Client Relations, see July-September, 2011 Issue, July-September 2013 Issue Clipper Blades - Cutting Heights, see July-September 2011 Issue Commissions and Wages, see January-March 2012 Issue, October-December 2012 Issue Competition Photography, July-September 2011, October-December 2011, January-March 2012 Issues Cooling Hot Blades, see October-December 2011 Issue Cordless Batteries, see April-June 2013 Issue Creative Grooming, see April-June 2012 Issue Demographics of Groomers, see July-September 2011 Issue, January-March 2012 Issue Drying Counters, see October-December 2011 Issue Financing Mobile Grooming Vehicles, see July-September 2011 Issue Floor Plans for Grooming Businesses, see October-December 2011 Issue Grooming Business Revenue, see July-September 2011 Issue, July-September 2013 Issue Grooming Prices, see July-September 2011, October-December 2011, January-March 2012 Issues Continued on next page.

www.PetGroomer.com
GroomerTALK Community News

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88
TOPICS IN PAST ISSUES - Read in archive at www.egroomer.com

Heads & Tails Styling for Mixed Breeds, see October-December 2011, January-March 2012, April-June 2012 Independent Contractors in Grooming, see October-December 2011 Issue, January-March 2012 Issue, AprilJune 2013 Issue, July-September 2013 Issue
www.PetGroomer.com
GroomerTALK Community News
Mobile Grooming, see July-September 2011 Issue, January-March 2013 Issue Myths and Misunderstandings in the Grooming Industry, see January-March 2012 Issue National Cat Groomers Association, see July-September 2011 Issue Noise Abatement in Building Design, see October-December 2011 Issue Opening a Pet Grooming School, see April-June 2013 Issue Pet Bathers, see October-December 2012 Issue, July-September 2013 Issue Pet First Aid & Kits, see July-September 2011 Issue, January-March 2012 Issue Post Clipping Hair Alopecia - Hair Cycle Arrest, see April-June 2012 Issue pH of Shampoos, see July-September 2011 Issue Poodle, see July-September 2011 Issue Productivity Worksheets for Groomers, See January-March 2012 Issue Profitability in Grooming, see July-September 2011 Issue Pseudomonas Aeruginosa, see July-September 2011 Issue & Link Provided in Article to Dr. Brian Weeks Quality vs. Quantity, see January-March 2012 Issue Setting Grooming Time Standards, see April-June 2012 Issue Sharpening, see July-September 2011, October-December 2011, January-March 2012 Issues Silicones, see January-March 2013 Issue, July-September 2013 Issue Sinus Infection, see July-September 2011 Issue Snap-on Combs - Sizes and Cut Lengths, see July-September 2011 Issue Staff Meetings for Pet Groomers, see April-June 2012 Issue Styling Aids for Canines, see October-December 2011 Issue Surveys of Groomers, see July-September 2011, January-March 2012, October-December 2012 Issues Teddy Bear Head Styling, see January-March 2012 Issue Working Relationships in Grooming, see October-December 2011 Issue Zoonotic Diseases, see July-September 2011 Issue
The Facebook Connect feature on the Message Board adds LIKE buttons to your view of all forum messages. LIKE adds a link on your FB Wall to the messages you LIKE. Also, each time you post a reply or start a new thread you have the option to post a link to it on your FB Wall. Keep your FB Wall updated! Thousands are arriving from Facebook each week to read the board. Traffic is way up! Its FREE to list your pet grooming services business in the Find A Groomer Directory for Pet Owners. Thousands of listings. Get yours at: www.findagroomer.com
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Sponsors Only Buyers Guide 2013

DIAMOND LEVEL SPONSORS
PetEdge Supplies
Since August 2000
PetSmart Employment
Since December 1998
PETCO Employment
Since March 1999
Double K Industries
Since April 2003
All About Dog Grooming Home Study

Since July 2000
Wagn Tails Mobile Conversions

Since September 1998
Metro Air Force Dryers

Since June 2004
Groomers Choice Pet Products

Since March 1999
Golden Paws Schools & Consultation

Since January 2000
Barkleigh Productions
Since March 2003
Hitch-on Mobile Pet Salons

Since October 2007
Florida Institute of Animal Arts

Since April 1999
Paragon School of Pet Grooming & Distance Learning Program

Since June 2004
Learn2GroomDogs.com MelissaVerplank.com
Since June 2004
Quadruped Pet Care

Since January 2012
Golden Paws Distance Learning

Since January 2000
Oster Professional Products

Since May 2012
Pet Silk
Since May 2012
Manufacturers / Suppliers Mobile / Services / Software / Employment On-site Schools of Pet Grooming Home Study, DVDs, Books, Streaming Media
eGroomer Journal www.egroomer.com Subscribe Free 2014 Find A Groomer Inc. All rights reserved
MANUFACTURERS /
90
SUPPLIERS
APPAREL & MASKS

PetEdge Top Performance GCPP EZ Care Wear Jodi Murphy Grooming Apparel
CLIPPERS, BLADE, COMB

PetEdge Master Grooming Tools Double K Industries Oster Professional Products Kim Laube & Co. WAHL Clipper Corporation MDC Romani Clipper Vac
SCISSORS & SHEARS

PetEdge Master Grooming Tools GCPP Monk Colors Shears Oster Professional Products Kim Laube & Co. Element Shears
BATHING SYSTEMS
PetEdge Master Equip. ProBather GCCP The BathMaster Oster Professional Products
DRYERS & ACCESSORIES

PetEdge Master Equipment Dryers Double K Industries Metro Air Force Dryers Oster Professional Products WAHL Clipper Corporation Kim Laube & Co. Snyder Mfg. Co. MDC Romani Clipper Vac B-Air Dryers
SHAMPOO & SPA

PetEdge Double K Industries Groomers Choice Pet Products Quadruped Pet Care Pet Silk WAHL Clipper Corporation Kim Laube & Co. Soft Claws Nail Caps / SmartPractice Showseason Products Naturals Products Best Shot Pet Products Espree Products Canine Spa Therapies
BOW, POLISH, COLOGNE

PetEdge Groomers Choice Double K Industries Quadruped Pet Care Soft Claws Nail Caps / SmartPractice Bardel Bows Showseason & Naturals Elchar Dog Bows Paw-Fume Value Priced Colognes
BRUSH, COMB, DESHED

PetEdge Master Grooming Tools GCCP SureGrip Tools Kim Laube & Co. WAHL Clipper Corporation MDC Romani Clipper Vac
LOOPS & POSITIONING

Air Muzzle / SmartPractice MDC Romani Clipper Vac Groomers Helper
TABLES & ACCESSORIES

PetEdge Master Equipment Tables Groomers Choice DuraDog Tables Groomers Best Inc. Forever Stainless Steel TableHuggers Table Slipcovers
PET ORAL HYGIENE

PetEdge Top Performance ProDental PlaqClnz Oral Hygiene / Smartpractice
CAGES & ACCESSORIES

PetEdge ProSelect Cages GCPP DuraDog Cages Snyder Mfg. Co. Clark Cages Groomers Best Inc. Forever Stainless Steel
SUPPLIERS CATALOG & ONLINE

PetEdge Groomers Choice Pet Products Shampoo Lady Grooming Supplies Ryans Pet Supplies
TUBS & ACCESSORIES

PetEdge Master Equipment Tubs Kim Laube & Co. Groomers Best Inc. Forever Stainless Steel
CLIPPER VACUUM
Metro Air Force Dryers Kim Laube & Co. WAHL Clipper Corporation MDC Romani Clipper Vac
MOBILE / SERVICES / SOFTWARE / HOME STUDY

91
ASSOCIATIONS
World Pet Association / SuperZoo Natl Assn. of Prof. Creative Groomers Natl Dog Groomers Assn. of America International Professional Groomers Intl Society of Canine Cosmetologists National Cat Groomers Institute
SHARPENING & REPAIR

Groomers Choice Pet Products Ryans Pet Supplies Northern Tails Sharpening Loves Sharpening Shear Precision Sharpening & Sales Groomers Best, Inc.
HOME STUDY BOOKS, DVDs, STREAMING MEDIA and WEBINARS

All About Dog Grooming Learn2GroomDogs.com Paragon School Distance Learning Golden Paws Distance Learning JKL Pet Grooming School Jodi Murphy Instructional DVDs Mobile Grooming Book Jodi Murphy Super Styling Sessions DVDs Groomadog Academy Home Study Natl Assn. of Prof. Creative Groomers National Cat Groomer Institute Pawsitive Educational Training Grooming Business in a Box
CONSULTANTS
Golden Paws School Consultation Groomadog Consultants Animal Photography Grooming Business in a Box
SOFTWARE & FORMS

123Pet Software (DaySmart) PetLinx Software Grooming Business in a Box
TRADE EVENTS
DISTRIBUTORSHIPS Barkleigh Productions LICENSING & FRANCHISE Super Styling Sessions

Golden Paws Schools Intergroom Trade Show SuperZoo Groom Classic Trade Show U.S. Pet Pro Classic (see ISCC) Pawsitive Educational Training See also Associations top left of page
EMPLOYMENT-JOBS
PetSmart Groomer Employment PETCO Groomer Employment Pet-Valu Groomer Employment Krisers Groomer Employment PetSuperMarket Groomer Employment PetSuites of America Employment Pet Extreme Stores Employment
PetGroomer.com Sponsors See also the PetGroomer.com Resources Buyers Guide

www.petgroomerforums.com
INSURANCE
Governor Insurance (for all groomers)
MOBILE GROOMING
Wagn Tails Mobile Conversions Hitch-on Mobile Pet Salons Governor Insurance Mobile Grooming Book - Jodi Murphy
Support GroomTeam USA www.groomteamusa.com
ADVERTISE HERE www.petgroomer.com/bannerads.htm 800-556-5131 360-446-5348 findagroomer@earthlink.net
eGroomer January / Except March 2014 A to Z ListJournal of Sponsors On-Site Schools 123Pet Software A Girl and Her Dog Productions All About Dog Grooming B-Air Dryers Bardel Bows & Finishing Touches Barkleigh Productions Best Shot Pet Products Clark Cages Double K Industries Elchar Dog Bows Element Shears, Tablehuggers, Canine Spa Espree Products Forever Stainless Steel Golden Paws Consultants & Distance Learning Governor Insurance Groom Classic Trade Show Groomadog Academy Home Study Groomers Best, Inc. Groomers Choice Pet Products Groomers Helper Hitch-on Mobile Pet Salons Intergroom Trade Show Intl Professional Groomers Inc. Intl Society of Canine Cosmetologists JKL Pet Grooming School Jodi Murphy DVDs, Books, Apparel John Paul Pet Salon Employment & Products Kim Laube & Co. Krisers Groomer Employment Learn2GroomDogs.com Loves Sharpening MDC Romani / Clipper Vac Metro Air Force Dryers National Assn. of Prof. Creative Groomers National Cat Groomers Institute National Dog Groomers Association Northern Tails Sharpening Oster Professional Products Paw-Fume Value Priced Colognes Pawsitive Educational Training Pet Extreme Groomer Employment Pet Silk Products Pet Valu Employment (Canada) Petco Employment PetEdge Grooming Supplies PetLinx Software PetSmart Employment PetSuites of America Groomer Employment PetSuperMarket Groomer Employment PlaqClnz Oral Hygiene Quadruped Pet Care Ryans Pet Supplies Shampoo Lady Grooming Supplies Shear Precision Sharpening & Sales Showseason & Naturals Products SmartPractice Snyder Mfg. Co. Super Styling Sessions DVDs & Seminars SuperZoo The Successful Pet Groomer (Book) Wagn Tails Mobile Conversions WAHL Clipper Corporation WI Assn. of Professional Pet Stylists eGroomer Journal www.egroomer.com Subscribe Free
92
PetGroomer.com Publications Call 800-556-5131 or 360-446-5348
www.123petsoftware.com www.chrissertzel.com www.learntogroom.com www.b-air.com www.bardelbows.com www.barkleigh.com www.bestshotpet.com www.clarkcages.com www.doublekindustries.com www.elcharbows.com www.chrissertzel.com www.espree.com www.foreverstainlesssteel.com www.goldenpaws.com www.governorins.com www.groomclassic.com www.groomadog.com www.groomersbest.com www.groomerschoice.com www.groomershelper.com www.mygroomingtrailer.com www.intergroom.com www.ipgicmg.com www.petstylist.com www.jklgrooming.com www.jodimurphy.net www.johnpaulpetsalon.com www.kimlaubeco.com www.krisers.com www.learn2groomdogs.com www.lovessharpening.com www.mdcromani.com www.dogdryer.com www.thenapcg.com www.nationalcatgroomers.com www.nationaldoggroomers.com www.northerntails.com www.osterpro.com www.packaginggroupcorp.com/PawFume.htm www.pawsitiveeducationaltraining.com www.petextreme.com www.petsilk.com www.petvalu.com www.petco.com www.petedge.com www.petlinx.com www.petsmartjobs.com www.petsuitesamerica.com www.petsupermarket.com www.plaqclnz.com www.quadrupedpetcare.com www.ryanspet.com www.shampoolady.com www.shearprecisionsharpening.com www.showseasonproducts.com www.smartpractice.com/vet www.snydermfg.com www.caninegroomingsecrets.com www.superzoo.org www.gomobileandsucceed.com www.wagntails.com www.wahlanimal.com www.wisconsinpetstylists.org 2014 Find A Groomer Inc. All rights reserved
SCHOOLS OF PET GROOMING - ON-SITE TRAINING

93
DIAMOND LEVEL SPONSORS
Golden Paws Schools (several locations listed below in Platinum Level) Institute of Technical Arts (Florida) Paragon Pet Grooming School (Michigan)
PLATINUM PLUS LEVEL SPONSORS
Lickety Clips (Washington state)
PLATINUM LEVEL SPONSORS Pennsylvania Academy of Pet Grooming Sensational Stylings Academy of Grooming (IL) Nanhall Professional School of Grooming (NC) Texas Allbreed Grooming School Golden Paws School of Dog Styling (TX) Dapper Dawg School of Prof. Grooming (MA) Golden Paws Pet Styling Academy (KY) Golden Paws Pet Styling Academy (NY) Golden Paws Pet Styling Academy (IL) National Cat Groomers Institute of America (SC) Groomadog Academy (SC) Michigan School of K9 Cosmetology American Grooming Academy (CA) Merryfield School of Pet Grooming (FL) O.C. Academy of Pet Styling (CA) Just Four Paws Academy of Pet Styling (PA) Golden Paws Pet Styling Academy (WI) Golden Paws Pet Styling Academy (PA) Golden Paws Pet Styling Academy (FL)
GOLD PLUS LEVEL 2 SPONSORS Zoom Zoom Groom Academy of Pet Grooming (Canada)
GOLD PLUS LEVEL 1 SPONSORS Academy of Dog Grooming Arts (IL) Canine Clippers Grooming School (VA) Oregon Pet Grooming Academy South Carolina School of Dog Grooming Pets Playground Grooming School (FL) Cindys Canine Companions Grooming Classes (PA)
A to Z ListJournal of Sponsors On-Site Schools eGroomer January / Except March 2014 Academy of Dog Grooming Arts (IL) American Grooming Academy (CA) Canine Clippers Grooming School (VA) Cindys Canine Companion Grooming Classes (PA) Dapper Dawg School of Prof. Grooming (MA) Golden Paws Pet Styling Academy (FL) Golden Paws Pet Styling Academy (IL) Golden Paws Pet Styling Academy (NY) Golden Paws Pet Styling Academy (PA) Golden Paws Pet Styling Academy (WI) Golden Paws Schools Golden Paws School of Dog Styling (TX) Groomadog Academy (SC) Institute of Technical Arts (FL) Just Four Paws Academy of Pet Styling (PA) Lickety Clips Grooming School (WA) Merryfield School of Pet Grooming (FL) Michigan School of K9 Cosmetology Nanhall Professional School of Grooming (NC) National Cat Groomers Institute of America (SC) New York School of Dog Grooming (NYC) O.C. Academy of Pet Styling (CA) Oregon Pet Grooming Academy Paragon Pet Grooming School (MI) Pennsylvania Academy of Pet Grooming Pets Playground Grooming School (FL) Nanhall Professional School of Grooming (NC) Sensational Stylings Academy of Grooming (IL) South Carolina School of Dog Grooming Texas Allbreed Grooming School Zoom Zoom Groom Academy of Grooming (Canada)
94
Call 800-556-5131 or 360-446-5348 PetGroomer.com Publications
www.academyofdoggrooming.com www.americangroomingacademy.com www.canine-clippers.com www.cindyscaninecompanions.com www.thedapperdawg.com www.goldenpawsmiami.com www.goldenpawschicago.com www.pinkdogparlor.com/school.htm Outfit a Grooming Business www.goldenpawspittsburghpa.com www.goldenpawswi.com PetGroomerCD includes truly www.goldenpaws.com professional quality planners to www.goldenpaws.com www.groomadog.com easily list and organize all of www.myfiaa.com your shopping. Project and tally www.justfourpawsacademy.com the costs for your career plan, www.licketyclips.com www.merryfieldschool.com Note sources, quantities and www.k9grooming.com prices. Let it do the math! www.nanhall.com www.nationalcatgroomers.com www.nysdg.comPrint convenient shopping lists. www.academyofpetstyling.net Check-off items as you shop! www.oregonpetgroomingacademy.com www.paragonpetschool.com So flexible! Whether you're www.clippervac.com/school/ planning your education or the www.petsplayground.com build out of a home, mobile or www.nanhall.com
PetGroomerCD
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Courtesy of the professionals at Grooming Business in a Box.
PetGroomerCD PetGroomerCD
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quantities and prices. The Excel versions even do free the copy? math! When Need another done, print convenient shopping lists.www.PetGroomerCD.com Check-off items as you shop! So flexible! Whether you're planning your education or the build out of a home, mobile or commercial location business, these planners get you remarkably organized, and they are free!
Courtesy of the professionals at Grooming Business in a Box . On-Site Schools Listed on Next Page Page 3
eGroomer Journal January / March 2014 95 PetGroomer.com Publications Its commonly known that all brands of A-5 blades fit any brand of A-5 clippers. What is not commonly known relates to blade sizes. Most brands of A-5 blades have similar sizes, but how they perform varies. Manufacturers must use design differences in order to avoid patent and copyright infringement. The most common difference between brands is the blade thickness. Similar manufacturer sizes may cut at different heights. You could be in for a surprise if you change brands of the same size blade only to discover the cut is different! For your convenience Jeff at Northern Tails Sharpening prepared the multiple manufacturer reference charts below for blades and snap-ons. Be sure to check Jeffs web site at www.northerntails.com for more helpful articles, videos and descriptions of his mail-in services.
Clipper Blade Cutting Heights by Manufacturer

BLADE SIZE # 50 40 35 30 15 10 10W 9 8.5 7 5 4 3 5/8HT 3/4HT T-84 BLADE CUT Inches 1/125 1/100 3/50 1/50 3/64 1/16 3/32 5/64 7/64 1/8 1/4 3/8 1/2 5/8 3/4 3/16 MASTER GRM.TOOLS MM 0.2 0.3 0.5 1.2 1.6 2.4 2.0 2.8 3.2 6.4 9.5 12.7 15.9 LAUBE MM 0.2 0.3 0.5 1.0 1.5 2.0 2.8 3.2 6.4 9.6 13.0 16.0 WAHL MM 0.5 0.6 0.8 1.3 1.8 2.0 4.0 6.0 8.0 10.0 KLEAN CUT MM 0.2 0.1 0.2 1.0 1.5/1.6 1.5 3.2 6.3 9.5 12.0 OSTER MM 0.2 0.3 0.5 1.2 1.0 1.0/2.0 2.0 3.0 6.0 9.0 13.0 ANDIS MM 0.2 0.3 0.4 0.5 1.2 1.5 2.0 2.8 3.2 6.3 9.5 12.0 16.0 19.0 2.4
Snap-On Comb Sizes & Cut Lengths by Manufacturer

COMB SIZE # 1/16 1/8 1/4 1/2 3/4 0 1 1 1/4 1 1/2 2 3 4 5 A B C D E S 1/2 3/8 5/16 3/16 1/16 1 1 1/4 1 1/2 1 3/4 2 1 5/8 1 7/8 3/8 1/8 3/4 Both charts provided courtesy of Northern Tails Sharpening 251-232-5353 www.northerntailssharpening.com 3/8 7/16 3/8 5/16 1/4 7/8 5/8 5/8 1/2 5/8 1/2 1 1 1/4 1/2 3/8 5/16 3/16 1/16 5/8 3/4 9/16 LAUBE SELF ADJ & X-LARGE Inches WAHL STAINLESS STEEL MM MDC ROMANI MM OSTER UNIVERSAL MM 1/16 1/8 1/4 1/2 3/4 MILLERS FORGE MM

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eGroomer Journal January / March 2014

STATE OF THE INDUSTRY REPORT

Results of 7,000+ Grooming Price Surveys & 3,000 Other Surveys

eGroomer Journal January / March 2014

eGroomer Journal www.egroomer.com Subscribe Free

2014 Find A Groomer Inc. All rights reserved

eGroomer Journal January / March 2014

eGroomer Journal www.egroomer.com Subscribe Free

2014 Find A Groomer Inc. All rights reserved

eGroomer Journal January / March 2014

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2014 Find A Groomer Inc. All rights reserved

eGroomer Journal January / March 2014

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eGroomer Journal January / March 2014

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PetGroomer.com Publications PetGroomer.com Publications

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eGroomer Journal January / March 2014

INDUSTRY CALENDAR 2014 14

FEBRUARY 2014 February 20 to 23 Groom & Kennel Expo

JUNE 2014 June 6 to 8 NDGAA DC Metro Groomfest

MARCH 2014 March 6 to 9 Atlanta Pet Fair

JULY 2014 July 22 to 24 Groomer SuperShow & SuperZoo

APRIL 2014 April 5 to 7 Intergroom

April 10 to 13 Northwest Grooming Show

AUGUST 2014 August 14 to 17 All American Grooming Show

MAY 2014 May 2 to 4 Groom Classic

SEPTEMBER 2014 September 18 to 21 Groom Expo 2014

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PetGroomer.com Publication PetGroomer.com Publications

STATE OF THE GROOMING INDUSTRY

The 16th Annual Report by PetGroomer.com

PetGroomer.com Publication PetGroomer.com Publications

12% Clients ask for more baths instead of grooms.

66% Need to watch my costs and I will be fine.

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