A

ATLANTIC
broadband

February 10,2014

Michael Wood l2 Cardinal Cir Aiken SC 29803-5904

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Dear Michael Wood,

Next week Atlanfic Br oadband will formally announce the kickoff of a nralor local lnitiative called "FcstFc rword Aiken." "FostForutord Aiken" is a $4.5M investment that will dramatically enhance our Aiken area lnrerner and TV services. As a customer, you will see significant benefits so we wanted to share the good news with you first.
Here are just a few of the exciting service changes coming your way:

INTERNET SPEED UPGRADES

lncreased speeds o1 all our lnternet services with our most popular levels doubling in speed effective February I 8thi>

all at no additional charge

6 r,lps

o Our top lnternet

speed

will be

120 Mbps

far and away the fastest home lnterner service available in Aiken. ln fact, our top speed

will be 40 times faster than the average Aiken AT&T DSL speed.

. . . .

Stay

tuned as we'll be sending lnternet customers more details on their new speeds in the coming weeks.

WE'RE GOING ALL HD

lf a channel is available in HD we'll bring it to you!

We'll have 100 HD channels by June and we're adding AMC HD Hallmark Movie Channel HD NBC Sports Network HD and more on February 25th!

Not an HD customer? Non-HD customers will also see improved picture quality and sound as a benefit of "FostForwordAiken."

These changes are close on the heels of ourTiVo@ sei-vice launch in lace 2C13. $JirhTi""o's latest DVP. platform, iip to 6 shows can be recorded at once and full DVR service (such as pause and rewind) can easily be delivered on everyTV in the house. Plus,you can watch your favorite shows wherever you are on your tableg smartphone or laptop.

We will be in touch in the coming weeks with more information on these exciting lncerner speed and HD changes. Some cusromers may need to change equipment in their homes to enjoy the full benefit of these enhancements but we will make this easy for you

with no disruption in your service.

lf you have any questions about our "FastForword Aiken" initiative, please feel free to call us ar 855-777-3598.
Sincerely,

-4

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ats

Sam McGill

Vice President & General Manager, Aiken

rights reserved. TiVo and the TiVo logo are trademarks or registered trademarks ol TiVo lnc. or

subsidiaries worldwide.

O 2014 Atlantic Broadband.