Tracy Phutikanit

901 12 Avenue, Seattle, WA 98122 Work: (206) 296-2320 phutikan@seattleu.edu

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Education:
Master of Education - Student Development Administration Seattle University Bachelor of Science - Business Administration, Concentration: Marketing, Minor: Statistics University of California, Riverside (Expected) June 2014 Seattle, WA June 2009 Riverside, CA

St u d ent Af fai rs E xp er i en c e:
Graduate Assistant, Commuter and Transfer Student Life August 2012 - Present Seattle University Seattle, WA Actively engage with over 200 commuter, transfer, non-traditional, veteran, and student parents to discern student needs, model successful student engagement, and connect with on academic, social, and personal issues. Organize over 25 programs annually for commuter and transfer students focused on social justice, topical issues, multicultural competence and community development. Advocate with the Coordinator for Off Campus Student Life to support off campus student needs. Hire and develop a diverse group 22 undergraduate/graduate, nontraditional and international student staff. Train 22 student staff emergency response, crisis management and identifying students of concern. Exercise effective resource management with multiple tracking and handling procedures, operations and budget management for two separate community spaces and staff timesheet review and approval for nine student staff. Develop collaborative relationships with students, staff, faculty, and other campus partners. Veteran Services Graduate Intern, Commuter and Transfer Student Life September 2013 Present Seattle University Seattle, WA Create and present Understanding Student Veterans presentation focused on staff improvements on serving student veterans. Research best practices and existing literature on student veteran obstacles, appropriate services and implementable resources appropriate for a small, private university. Academic Advising & Retention Graduate Intern, Student Advising & Support Services June 2013 January 2014 Cascadia Community College Bothell, WA Actively advise students on course selection for appropriate educational goals such as transferring to 4-year institutions, Associate degrees, and Certificate Programs, individually and in groups, in person and online. Compile, assess, and report on retention data of over 80 students focusing on those who have been academically suspended and how they persist upon returning to Cascadia. Update current forms, procedures, and standards used by advisors to communicate with over 800 students regarding academic expectations and standards. Student Organization Advisor, Student Life December 2009 August 2012 University of California, Riverside Riverside, CA Directly advised student organization development, implementation, promotion and evaluation of events and programs for approximately 140 Academic, Professional, Cultural, and Honors organizations. Coordinated the application, payment, food safety training and logistics for over 100 student organizations during annual Block Party Welcome Event attended by more than 10,000 students and community members. Coordinated the Student Organization Awards Celebration including the application/review process, awards, food, and giveaways for 400 attendees, event marketing, and live student group performances. Tracked the re-registration progress and status of approximately 400 student organizations. Trained and supervised 10-20 volunteers of the Student Organization Network Peers Program. Supervised four paid student staff that act as resources to student organization members. Facilitated student organization re-registration and leadership development workshops. Coordinated operational hours and student staffing for the Student Organization Workroom.

General Program Assistant, Bear Facts Orientation December 2008 August 2009 University of California, Riverside Riverside, CA Assisted with publication updates in the UCR Student Resource Guide seen by approximately 4,200 first year students and edited the Orientation Counselor Training Manual utilized by over 70 orientation staff members. Created presentations for incoming students highlighting opportunities for student engagement. Coordinated session logistics throughout Orientation programs. Assisted the Student Organization and Orientation Advisor with applications, registration, payments, event logistics and student staff supervision during the student organization showcase featuring over 100 student organizations. Registration Staff, Bear Facts Orientation December 2007 August 2008 University of California, Riverside Riverside, CA Designated point of contact for incoming students, family members, staff and faculty regarding any questions about our Orientation programs. Composed professional letters and e-mails sent to students or families regarding orientation. Worked with confidential student information such as student identification numbers, financial aid distributions, personal identifiers and academic history. Processed and inputted cash, check, money order and credit card payments from Orientation fees. Collected and inputted student information such as communication logs, payment history, session date changes and cancellations into the Orientation Registration database. Organized the registration assistance booth during Check-In of each orientation program for any students or family members that wanted to add on into the program or had an outstanding balance on their account. Lead Orientation Counselor, Bear Facts Orientation January 2007 August 2007 University of California, Riverside Riverside, CA Facilitated various training sessions for over 60 orientation staff, focusing on their Internet self-representation through social networking sites, discovering leadership ability and igniting school spirit. Served as the coordinator for a group of 15 counselors by providing feedback, addressing concerns with performance, providing oversight of their task completion while serving as a resource for them. Respected the confidentiality of student records before, during, and after Orientation. Campus Tour Guide, Undergraduate Recruitment September 2006 - June 2009 University of California, Riverside Riverside, CA Provided general campus tours for elementary, junior high, high school, current students, transfer students and newly hired staff/faculty. Provided visitors information about UCRs and Riversides history, campus, historical facts and figures. Gave tours of various sizes from one-on-one to groups of up to 50. Orientation Counselor, Bear Facts Orientation March 2006 - August 2006 Transfer Orientation Counselor, Bear Tracks Orientation September 2006, 2007, 2008 University of California, Riverside Riverside, CA Completed over 90 hours of staff training on skills and duties necessary to perform the functions of an Orientation Counselor, including knowledge of academic requirements of all majors, program components, small and large group facilitation, and additional staff meetings. Assisted with the set-up, registration, execution and follow-up for each orientation program. Assisted with trouble-shooting and problem solving as challenges arose during the program. Assisted students one-on-one to find classes that satisfied degree and graduation requirements. Aided in the student transition by comparing/contrasting the different experiences and responsibilities students have compared to high school or another institution. Assisted students with navigating various online resources and forms necessary for enrollment.

Professional Development:
Committee member, Veteran Advisory Council, Seattle University Presenter, Universal Leadership Conference, University of Washington, Bothell Participant, Intergroup Dialogue Retreat, UCR Director of Outreach, UCR Staff Assembly 2013 2013 2011 2011 2012

Conduct Committee Member, UCR Student Conduct and Academic Integrity Programs Cluster Facilitator, LeaderShape Institute Presenter, NODA Western Regional Conference

2010 2012 2010 2007

Vo l u n t e e r E x p e r i e n c e :
Volunteer Advisor, Gamma Beta Phi Honor Society Volunteer Advisor, Epsilon Iota Sigma Academic Fraternity Outreach Committee Volunteer, UCR Staff Assembly Member, NASPA 2011 2012 2011 2012 2010 2011 2011 Present

Tracy Phutikanit
300 10 Avenue #A110, Seattle, WA 98122 (909) 418 8003 phutikan@seattleu.edu
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References:
Dr. Diane Schmitz (Current Supervisor) Director of Commuter and Transfer Student Life Seattle University (206) 296 2037 dschmitz@seattleu.edu Dr. Tonantzin Oseguera (Professional mentor) Dean of Students California State University, Fullerton (657) 278 3211 toseguera@fullerton.edu Ana Blackstad, M. Ed. (Former Supervisor) Dean of Student Success Bellevue College (425) 564 2630 ana.blackstad@bellevuecollege.edu Diane LeGree, M. Ed. (Former Supervisor) Dean of Student Affairs - Sixth College University of California, San Diego (858) 822 5953 dlegree@ucsd.edu