1.

1 INTRODUCTION:

1.2 Objectives of the study: 1.2.1 Primary objectives: 1.2.2 Secondary Objectives: 1.3 Scope of the study: 1.4 Research design: 1.5 Limitations of the study: 1.6 Research methodology 1.7 Tools and techniques of data collection

2.1 INTRODUCTION:

2.2 Consumer Electronics 2.3 Home Appliances 2.4 IT Division and GSM 2.5 FMCG

CHAPTER - 3
PRODUCT PROFILE

3.1 Washing Machine 3.2 Type of Washing machine: 3.3 Most Selling Washing Machine Brands:

3.4 ORGANISATION STRUCTURE

3.5 LG has the following segments (Consumer electronics) in its products:3.5.1 Washing Machines:

3.6 INDIAN SCENARIO OF THE INDUSTRY

3.6.1 Introduction to the consumer electronics Industry: 3.6.2 Major findings of the industry:

CHAPTER - 4

DISTRICT PROFILE
GENERAL PROFILE OF CHITRADURGA DISTRICT 4.1 INTRODUCTION 4.2 HISTORY 4.3 PHYSICAL FEATURES 4.4 ECONOMY AND INFRASTRUCTURE

CHAPTER - 5
CUSTOMER SATISFACTION 5.1 MEANING 5.2 DEFINITION 5.3 SEVEN STEPS: 5.4 SIX COMPETITIVE ADVANTAGES THROUGH CUSTOMER SATISFACTION: 5. 5 ADVANTAGE 5.6 DISADVANTAGE 5.7 IMPORTANCE 5.8 BENEFITS

CHAPTER - 6 ANALYSIS AND INTERPRETATION

First grade