INES L.

VAZQUEZ
7304 Talbot Drive, 201 Lansing, MI 48917 (517) 862-9347 nezzie216@yahoo.com

QUALIFICATIONS:
I am an innovative, dedicated leader with excellent interpersonal, communication and quality writing skills. My outstanding problem-resolution skills and motivation has made me an asset to any team.

WORK HISTORY:
Sparrow Health System 2004-Present Medical Billing Specialist Lansing, Michigan

Review outgoing bills daily for accuracy; Review and correct errors daily through Blue Cross and Blue Care Network websites; Follow-up on claims over 30 days old and track until finalized with payment or denial: Respond to phone correspondences from patient or insurance carriers requesting additional information with billing issues; Track trends in billing errors to assist in internal billing systems; Follow-up and make corrections to resolve rejections; Review patient insurance information with patient to ensure accuracy; Bill and pursue secondary and tertiary claims for exactness and completion. Blue Cross Blue Shield of Michigan Southfield, Michigan 2000-2004 Unit Leader Assisted claims processors with procedural and claims issues; Identified claims processing trends to develop and improvements; Distributed and recorded daily claims inventory reporting. Blue Cross Blue Shield of Michigan Lansing, Michigan 1998-2000 Performance Evaluation Specialist Obtained random samples for quality assessment; Identified and assisted with performance material; Logged findings of samples on statistical reports; Performed training functions to claims processing area; Developed and updated process manuals.
EDUCATION: 2012 - BA in Community Services/Family Systems Siena Heights University

**Completed practicum at Northwest Initiative (NWI) Non-Profit Organization Practicum work focused on the interaction with children and emphasizing healthy practices including gardening, cooking and the promotion of physical fitness.