Cadi Ayyad University ENCG Teacher: Mr.

BENLAHCEN Hicham Class: S2

Teleph ne En!lish " Leavin! Messa!es

Telephone English refers to the type of language used when speaking on the telephone in English. There are many specific verbs and phrases used when speaking on the telephone in English. This is a step by step guide to leaving a message that will make sure that the recipient returns your call and / or receives necessary information.
Leavin! a Messa!e

Sometimes, there may not be anyone to answer the telephone and you will need to leave a message. Follow this outline to make sure that the person who should receive your message has all the information he/she needs.
1. #ntr d$cti n !ello, this is "en. #$ !ello, %y name is "en &eare 'more formal(. ). State the time % day and y $r reas n % r callin! *t+s ten in the morning. *+m phoning 'calling, ringing( to find out if ... / to see if ... / to let you know that ... / to tell you that ... ,. Ma&e a re'$est -ould you call 'ring, telephone( me back. / /ould you mind.... / %y number is.... / 1ou can reach me at.... / -all me at ...

0. Leave y $r teleph ne n$m(er 2. )inish

Thanks a lot, bye. / *+ll talk to you later, bye.

Here*s an e+ample % messa!e Teleph ne: (Ring... Ring... Ring...) !ello, this is Tom. *+m afraid *+m not in at the moment. 3lease leave a message after the beep..... '&eep( ,en: !ello Tom, this is "en. *t+s about noon and *+m calling to see if you would like to go to the %ets game on Friday. -ould you call me back. 1ou can reach me at ,45 67)2 until five this afternoon. *+ll talk to you later, bye. 8s you can see, leaving a message is pretty simple. 1ou only need to make sure that you have stated all the most important information9 1our :ame, The Time, The $eason for -alling, 1our Telephone :umber