TR - Programming NC IV

TRAINING REGULATIONS
PROGRAMMING NC IV
INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECTOR
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

East Service Road, So t! S "er!i#!$a%, Ta# i# Cit%, Metro Ma&i'a
TABLE OF CONTENTS ICT SECTOR PROGRAMMING NATIONAL CERTIFICATE LEVEL IV Page No. SECTION 1 PROGRAMMING NC IV QUALIFICATION 1
SECTION 2
COMPETENCY STANDARDS Basic Competencies Common Competencies Co e Competencies 2 - 25 26 - 32 33 - !!
2 - 44
SECTION 3
TRAINING STANDARDS
45 - 48
SECTION 4
ASSESSMENT AND CERTIFICATION ARRANGEMENTS COMPETENCY MAP DEFINITION OF TERMS
49
50 - 51
ACKNO LEDGEMENT
TRAINING REGULATIONS FOR PROGRAMMING NC IV S!"#$%& 1 PROGRAMMING NC IV QUALIFICATIONS
T"e PROGRAMMING NC IV #$a%i&ication consists o& competencies t"at a e e'$i e( &o (e)e%oping o * iting p og am co(es $sing a pe sona% comp$te o *o +station as pa t o& a s,stems (e)e%opment team. T"e $nits o& competenc, comp ising t"is '$a%i&ication inc%$(e t"e &o%%o*ingUNIT CODE 5 .. 3// / /5 5 .. 3// / /6 5 .. 3// / /3 5 .. 3// / /5 5 .. 3// / /7 5 .. 3// / 2. C%'! ICT3/52.2 ICT3//2./ C%'! ICT3/3325 ICT3/3327 ICT3/333. ICT3/333/ BASIC COMPETENCIES 0ti%i1e specia%i1e( comm$nication s+i%%s 2e)e%op teams an( in(i)i($a%s App%, p o4%em so%)ing tec"ni'$es in t"e *o +p%ace Co%%ect6 ana%,1e an( o gani1e in&o mation P%an an( o gani1e *o + P omote en)i onmenta% p otection COMMON COMPETENCIES App%, '$a%it, stan(a (s Ope ate a pe sona% comp$te CORE COMPETENCIES 2esign p og am %ogic App%, p og am (e)e%opment app oac" App%, o48ect-o iente( p og am %ang$age s+i%%s App%, p og amming s+i%%s in a secon( %ang$age
A (!)*%& +,% ,-* -",$!.!' #,$* Q/-0$1$"-#$%& $* "%2(!#!&# #% 3!4 P P P P og og og og amme am co(e amming s$ppo t sta&& amme -ana%,st
99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5
SECTION 2
COMPETENCY STANDARDS
T"is section gi)es t"e (etai%s o& t"e contents o& t"e 4asic6 common an( co e $nits o& competenc, e'$i e( in PROGRAMMING NC IV5 BASIC COMPETENCIES UNIT OF COMPETENCY 4 COMMUNICATION SKILLS UNIT CODE UNIT DESCRIPTOR 4 4 500311115 T"is $nit co)e s t"e +no*%e(ge6 s+i%%s an( attit$(es e'$i e( to $se specia%i1e( comm$nication s+i%%s to meet speci&ic nee(s o& inte na% an( inte na% c%ients6 con($ct inte )ie*s6 &aci%itate g o$p o& (isc$ssions6 an( cont i4$te to t"e (e)e%opment o& comm$nication st ategies. UTILI6E SPECIALI6ED
ELEMENT
/. :eet common an( speci&ic comm$nication nee(s o& c%ients an( co%%eag$es
PERFORMANCE CRITERIA
Italicized te ms a e e%a4o ate( in t"e Range o& Va ia4%es
/./ ;peci&ic comm$nication nee(s o& c%ients an( co%%eag$es a e i(enti&ie( an( met /.2 2i&&e ent app oac"es a e $se( to meet comm$nication nee(s o& c%ients an( co%%eag$es /.3 Con&%ict is a(( esse( p ompt%, an( in a time%, *a, an( in a manne *"ic" (oes not comp omise t"e stan(ing o& t"e o gani1ation 2./ Strategies &o inte na% an( e<te na% (issemination o& in&o mation a e (e)e%ope(6 p omote(6 imp%emente( an( e)ie*e( as e'$i e( 2.2 C"anne%s o& comm$nication a e esta4%is"e( an( e)ie*e( eg$%a %, 2.3 Coac"ing in e&&ecti)e comm$nication is p o)i(e( 2.! =o + e%ate( net*o + an( e%ations"ip a e maintaine( as necessa , 2.5 Negotiation an( con&%ict eso%$tion st ategies a e $se( *"e e e'$i e( 2.6 Comm$nication *it" c%ients an( co%%eag$es is app op iate to in(i)i($a% nee(s an( o gani1ationa% o48ecti)es
2. Cont i4$te to t"e (e)e%opment o& comm$nication st ategies
ELEMENT
3. Rep esent t"e o gani1ation
3./ ="en pa ticipating in inte na% o e<te na% &o $ms6 p esentation is e%e)ant6 app op iate%, esea c"e( an( p esente( in a manne to p omote t"e o gani1ation 3.2 P esentation is c%ea an( se'$entia% an( (e%i)e e( *it"in a p e(ete mine( time 3.3 0ti%i1e app op iate me(ia to en"ance p esentation 3.! 2i&&e ences in )ie*s a e especte( 3.5 = itten comm$nication is consistent *it" o gani1ationa% stan(a (s 3.6 In'$i ies a e espon(e( in a manne consistent *it" o gani1ationa% stan(a ( !./ :ec"anisms *"ic" en"ance effective group interaction is (e&ine( an( imp%emente( !.2 ;t ategies *"ic" enco$ age a%% g o$p mem4e s to pa ticipate a e $se( o$tine%, !.3 O48ecti)es an( agen(a &o meetings an( (isc$ssions a e o$tine%, set an( &o%%o*e( !.! Re%e)ant in&o mation is p o)i(e( to g o$p to &aci%itate o$tcomes !.5 E)a%$ation o& g o$p comm$nication st ategies is $n(e ta+en to p omote pa ticipation o& a%% pa ties !.6 ;peci&ic comm$nication nee(s o& in(i)i($a%s a e i(enti&ie( an( a(( esse( 5./ A ange o& app op iate comm$nication st ategies a e emp%o,e( in interview situations 5.2 Reco (s o& inte )ie*s a e ma(e an( maintaine( in acco (ance *it" o gani1ationa% p oce($ es 5.3 E&&ecti)e '$estioning6 %istening an( non)e 4a% comm$nication tec"ni'$es a e $se( to ens$ e t"at e'$i e( message is comm$nicate(
!. Faci%itate g o$p (isc$ssion
5. Con($ct inte )ie*
RANGE OF VARIABLES VARIABLE /. ;t ategies /./ /.2 /.3 /.! /.5 RANGE Recogni1ing o*n %imitations Re&e a% to specia%ists 0ti%i1ing tec"ni'$es an( ai(s P o)i(ing * itten ( a&ts Ve 4a% an( non )e 4a% comm$nication
2. E&&ecti)e g o$p inte action
2./ I(enti&,ing an( e)a%$ating *"at is occ$ ing *it"in an inte action in a non 8$(gmenta% *a, 2.2 0sing acti)e %istening 2.3 :a+ing (ecision a4o$t app op iate *o (s6 4e"a)io 2.! P$tting toget"e esponse *"ic" is c$%t$ a%%, app op iate 2.5 E<p essing an in(i)i($a% pe specti)e 2.6 E<p essing o*n p"i%osop",6 i(eo%og, an( 4ac+g o$n( an( e<p%o ing impact *it" e%e)ance to comm$nication 3./ 3.2 3.3 3.! 3.5 3.6 !./ !.2 !.3 !.! !.5 Re%ate( to sta&& iss$es Ro$tine Con&i(entia% E)i(entia% Non (isc%os$ e 2isc%os$ e Esta4%is" appo t E%icit &acts an( in&o mation Faci%itate eso%$tion o& iss$es 2e)e%op action p%ans 2i&&$se potentia%%, (i&&ic$%t sit$ation
3. T,pes o& Inte )ie*
!. Inte )ie* sit$ations
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, Assessment e'$i es e)i(ence t"at t"e can(i(ate/./ 2emonst ate( e&&ecti)e comm$nication s+i%%s *it" c%ients accessing se )ice an( *o + co%%eag$es /.2 A(opte( e%e)ant comm$nication tec"ni'$es an( st ategies to meet c%ient pa tic$%a nee(s an( (i&&ic$%ties 2./ Comm$nication p ocess 2.2 2,namics o& g o$ps an( (i&&e ent st,%es o& g o$p %ea(e s"ip 2.3 Comm$nication s+i%%s e%e)ant to c%ient g o$ps 3./ F$%% ange o& comm$nication tec"ni'$es inc%$(ing3././ F$%% ange o& comm$nication 3./.2 Acti)e %istening 3./.3 Fee(4ac+ 3./.! Inte p etation 3./.5 Ro%e 4o$n(a ies setting 3./.6 Negotiation 3./.3 Esta4%is"ing empat", 3.2 Comm$nication s+i%%s e'$i e( to &$%&i%% 8o4 o%es as speci&ie( 4, t"e o gani1ation !./ Access to app op iate *o +p%ace *"e e assessment can ta+e p%ace Competenc, ma, 4e assesse( t" o$g" 5./ 2i ect o4se )ation 5.2 O a% Inte )ie* 6./ T"is $nit s"o$%( 4e assesse( on t"e 8o4 t" o$g" sim$%ation
2. 0n(e pinning >no*%e(ge
3. 0n(e pinning ;+i%%s
!. Reso$ ce Imp%ications 5. :et"o(s o& Assessment
6. Conte<t o& Assessment
UNIT OF COMPETENCY 4 UNIT CODE UNIT DESCRIPTOR 4 4
DEVELOP TEAMS AND INDIVIDUALS 500311117 T"is $nit co)e s t"e s+i%%s6 +no*%e(ge an( attit$(es e'$i e( to (ete mine in(i)i($a% an( team (e)e%opment nee(s an( &aci%itate t"e (e)e%opment o& t"e *o +g o$p.
ELEMENT
/. P o)i(e team %ea(e s"ip /./. /.2. /.3. /.!. 2./.
2. Foste in(i)i($a% an( o gani1ationa% g o*t"
2.2. 2.3. 2.!. 3./. 3.2.
3. :onito an( e)a%$ate *o +p%ace %ea ning
3.3. 3.!.
Learning and development needs a e s,stematica%%, i(enti&ie( an( imp%emente( in %ine *it" organizational requirements Lea ning p%an to meet in(i)i($a% an( g o$p t aining an( (e)e%opmenta% nee(s is co%%a4o ati)e%, (e)e%ope( an( imp%emente( In(i)i($a%s a e enco$ age( to se%& e)a%$ate pe &o mance an( i(enti&, a eas &o imp o)ement Feedback on performance o& team mem4e s is co%%ecte( & om e%e)ant so$ ces an( compa e( *it" esta4%is"e( team %ea ning p ocess Lea ning an( (e)e%opment p og am goa%s an( o48ecti)es a e i(enti&ie( to matc" t"e speci&ic +no*%e(ge an( s+i%%s e'$i ements o& competenc, stan(a (s Learning delivery methods a e app op iate to t"e %ea ning goa%s6 t"e %ea ning st,%e o& pa ticipants an( a)ai%a4i%it, o& e'$ipment an( eso$ ces =o +p%ace %ea ning oppo t$nities an( coac"ing? mento ing assistance a e p o)i(e( to &aci%itate in(i)i($a% an( team ac"ie)ement o& competencies Reso$ ces an( time%ines e'$i e( &o %ea ning acti)ities a e i(enti&ie( an( app o)e( in acco (ance *it" o gani1ationa% e'$i ements Fee(4ac+ & om in(i)i($a%s o teams is $se( to i(enti&, an( imp%ement imp o)ements in &$t$ e %ea ning a angements O$tcomes an( pe &o mance o& in(i)i($a%s?teams a e assesse( an( eco (e( to (ete mine t"e e&&ecti)eness o& (e)e%opment p og ams an( t"e e<tent o& a((itiona% s$ppo t :o(i&ications to %ea ning p%ans a e negotiate( to imp o)e t"e e&&icienc, an( e&&ecti)eness o& %ea ning Reco (s an( epo ts o& competenc, a e maintaine( *it"in o gani1ationa% e'$i ement
ELEMENT
!. 2e)e%op team commitment an( coope ation !./. !.2. !.3. 5. Faci%itate accomp%is"ment o& o gani1ationa% goa%s 5./. 5.2. 5.3.
Open comm$nication p ocesses to o4tain an( s"a e in&o mation is $se( 4, team 2ecisions a e eac"e( 4, t"e team in acco (ance *it" its ag ee( o%es an( esponsi4i%ities :$t$a% conce n an( cama a(e ie a e (e)e%ope( in t"e team Team mem4e s acti)e%, pa ticipate( in team acti)ities an( comm$nication p ocesses Teams mem4e s (e)e%ope( in(i)i($a% an( 8oint esponsi4i%it, &o t"ei actions Co%%a4o ati)e e&&o ts a e s$staine( to attain o gani1ationa% goa%s
RANGE OF VARIABLES VARIABLE /. Lea ning an( (e)e%opment nee(s /./ /.2 /.3 /.! /.5 /.6 /.3 /.5 /.7 2./ 2.2 2.3 2.3 2.! 2.5 2.6 2.3 3. Fee(4ac+ on pe &o mance 3./ 3.2 3.3 3.! 3.5 !. Lea ning (e%i)e , met"o(s !./ !.2 !.3 !.! !.5 !.6 !.3 !.5 RANGE Coac"ing6 mento ing an(?o s$pe )ision Fo ma%?in&o ma% %ea ning p og am Inte na%?e<te na% t aining p o)ision =o + e<pe ience?e<c"ange?oppo t$nities Pe sona% st$(, Ca ee p%anning?(e)e%opment Pe &o mance app aisa%s =o +p%ace s+i%%s assessment Recognition o& p io %ea ning #$a%it, ass$ ance an(?o p oce($ es man$a%s @oa%s6 o48ecti)es6 p%ans6 s,stems an( p ocesses Lega% an( o gani1ationa% po%ic,?g$i(e%ines an( e'$i ements ;a&et, po%icies6 p oce($ es an( p og ams Con&i(entia%it, an( sec$ it, e'$i ements B$siness an( pe &o mance p%ans Et"ica% stan(a (s #$a%it, an( contin$o$s imp o)ement p ocesses an( stan(a (s Fo ma%?in&o ma% pe &o mance app aisa%s O4taining &ee(4ac+ & om s$pe )iso s an( co%%eag$es O4taining &ee(4ac+ & om c%ients Pe sona% an( e&%ecti)e 4e"a)io st ategies Ro$tine an( o gani1ationa% met"o(s &o monito ing se )ice (e%i)e , On t"e 8o4 coac"ing o mento ing P o4%em so%)ing P esentation?(emonst ation Fo ma% co$ se pa ticipation =o + e<pe ience In)o%)ement in p o&essiona% net*o +s Con&e ence an( semina atten(ance In($ction
2. O gani1ationa% e'$i ements
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, Assessment e'$i es e)i(ence t"at t"e can(i(ate/./. I(enti&ie( an( imp%emente( %ea ning oppo t$nities &o ot"e s /.2. @a)e an( ecei)e( &ee(4ac+ const $cti)e%, /.3. Faci%itate( pa ticipation o& in(i)i($a%s in t"e *o + o& t"e team /.!. Negotiate( %ea ning p%ans to imp o)e t"e e&&ecti)eness o& %ea ning /.5. P epa e( %ea ning p%ans to matc" s+i%% nee(s /.6. Accesse( an( (esignate( %ea ning oppo t$nities 2./. Coac"ing an( mento ing p incip%es 2.2. 0n(e stan(ing "o* to *o + e&&ecti)e%, *it" team mem4e s *"o "a)e (i)e se *o + st,%es6 aspi ations6 c$%t$ es an( pe specti)e 2.3. 0n(e stan(ing "o* to &aci%itate team (e)e%opment an( imp o)ement 2.!. 0n(e stan(ing met"o(s an( tec"ni'$es &o e%iciting an( inte p eting &ee(4ac+ 2.5. 0n(e stan(ing met"o(s &o i(enti&,ing an( p io iti1ing pe sona% (e)e%opment oppo t$nities an( options 2.6. >no*%e(ge o& ca ee pat"s an( competenc, stan(a (s in t"e in($st , 3./. A4i%it, to ea( an( $n(e stan( a )a iet, o& te<ts6 p epa e gene a% in&o mation an( (oc$ments acco (ing to ta get a$(ienceA spe%% *it" acc$ ac,A $se g amma an( p$nct$ation e&&ecti)e e%ations"ips an( con&%ict management 3.2. Comm$nication s+i%%s inc%$(ing ecei)ing &ee(4ac+ an( epo ting6 maintaining e&&ecti)e e%ations"ips an( con&%ict management 3.3. P%anning s+i%%s to o gani1e e'$i e( eso$ ces an( e'$ipment to meet %ea ning nee(s 3.!. Coac"ing an( mento ing s+i%%s to p o)i(e s$ppo t to co%%eag$es 3.5. Repo ting s+i%%s to o gani1e in&o mationA assess in&o mation &o e%e)ance an( acc$ ac,A i(enti&, an( e%a4o ate on %ea ning o$tcomes 3.6. Faci%itation s+i%%s to con($ct sma%% g o$p t aining sessions 3.3. A4i%it, to e%ate to peop%e & om a ange o& socia%6 c$%t$ a%6 p",sica% an( menta% 4ac+g o$n(s
!. Reso$ ce Imp%ications
T"e &o%%o*ing eso$ ces MUST 4e p o)i(e(!./. Access to e%e)ant *o +p%ace o app op iate%, sim$%ate( en)i onment *"e e assessment can ta+e p%ace !.2. :ate ia%s e%e)ant to t"e p opose( acti)it, o tas+s Competenc, ma, 4e assesse( t" o$g"5./. O4se )ation o& *o + acti)ities o& t"e in(i)i($a% mem4e in e%ation to t"e *o + acti)ities o& t"e g o$p 5.2. O4se )ation o& sim$%ation an( o o%e p%a, in)o%)ing t"e pa ticipation o& in(i)i($a% mem4e to t"e attainment o& o gani1ationa% goa% 5.3. Case st$(ies an( scena ios as a 4asis &o (isc$ssion o& iss$es an( st ategies in team*o + 6./. Competenc, ma, 4e assesse( in *o +p%ace o in a sim$%ate( *o +p%ace setting 6.2. Assessment s"a%% 4e o4se )e( *"i%e tas+ a e 4eing $n(e ta+en *"et"e in(i)i($a%%, o in-g o$p
5. :et"o(s o& Assessment
10
APPLY PROBLEM SOLVING TEC8NIQUES IN T8E ORKPLACE 500311119 T"is competenc, co)e s t"e +no*%e(ge6 s+i%%s an( attit$(es e'$i e( to app%, t"e p ocess o& p o4%em so%)ing an( ot"e p o4%ems 4e,on( t"ose associate( (i ect%, *it" t"e p ocess $nit. It inc%$(es t"e app%ication o& st $ct$ e( p ocesses an( imp o)ement too%s. T"is competenc, is t,pica%%, pe &o me( 4, an e<pe ience( tec"nician6 team %ea(e o s$pe )iso . PERFORMANCE CRITERIA
ELEMENT
/. Ana%,1e t"e p o4%em
/./. Iss$es?conce ns a e e)a%$ate( 4ase( on (ata gat"e e( /.2. Possi4%e ca$ses o& p o4%em a e i(enti&ie( *it"in t"e area of responsibility as 4ase( on e<pe ience an( t"e $se o& p o4%em so%)ing too%s?ana%,tica% tec"ni'$es /.3 Possi4%e ca$se statements a e (e)e%ope( 4ase( on &in(ings 2./ A%% possi4%e options a e consi(e e( &o eso%$tion o& t"e p o4%em in acco (ance *it" safety an( ope ating p oce($ es 2.2 ;t engt"s an( *ea+nesses o& possi4%e options a e consi(e e( 2.3 Co ecti)e action is (ete mine( to eso%)e t"e p o4%em an( its possi4%e &$t$ e ca$ses 3./ Repo t?communication o documentation a e p epa e( 3.2 Recommen(ations a e p esente( to app op iate pe sonne% 3.3 Recommen(ations a e &o%%o*e(-$p6 i& e'$i e( !./ :eas$ a4%e o48ecti)es a e i(enti&ie( !.2 Reso$ ce nee(s a e i(enti&ie( !.3 Time%ines a e i(enti&ie( in acco (ance *it" p%an 5./. P ocesses an( imp o)ements a e i(enti&ie( 4ase( on e)a%$ati)e assessment o& p o4%em 5.2. Recommen(ations a e p epa e( an( s$4mitte( to s$pe io s.
2.
I(enti&, possi4%e so%$tions
3.
Recommen( so%$tion to "ig"e management
!.
Imp%ement so%$tion
5.
E)a%$ate?:onito es$%ts an( o$tcome
11
RANGE OF VARIABLES VARIABLE /. A ea o& esponsi4i%it, RANGE Va ia4%es ma, inc%$(e 4$t a e %imite( to/./. =o + en)i onment /.2. P o4%em so%$tion p ocesses /.3. P e)entati)e maintenance an( (iagnostic po%ic, /.!. Ro%es an( tec"nica% esponsi4i%ities 2./. As pe compan,6 stat$to , an( )en(o e'$i ements. E gonomic an( en)i onmenta% &acto s m$st 4e consi(e e( ($ ing t"e (emonst ation o& t"is competenc,. Va ia4%es ma, inc%$(e 4$t a e not %imite( to= itten comm$nication can in)o%)e 4ot" "an( * itten an( p inte( mate ia%6 inte na% memos6 e%ect onic mai%6 4 ie&ing notes an( 4$%%etin 4oa (s. A$(it t ai%s Naming stan(a (s Ve sion cont o%
2. Occ$pationa% "ea%t" an( sa&et,
3. Comm$nication
3./. 3.2.
!. 2oc$mentation
!./. !.2. !.3.
12
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, Assessment e'$i es e)i(ence t"at t"e can(i(ate/./. /.2. /.3. /.!. /.5. Ana%,1e( t"e p o4%em I(enti&ie( possi4%e so%$tions Imp%emente( so%$tions Recommen(e( so%$tions to "ig"e management O$tcome e)a%$ate(?monito e(
E)i(ence o& satis&acto , pe &o mance in t"is $nit can 4e o4taine( 4, o4se )ation o& pe &o mance an( '$estioning to in(icate +no*%e(ge an( $n(e stan(ing o& t"e e%ements o& t"e competenc, an( pe &o mance c ite ia. 2. 0n(e pinning >no*%e(ge 2./. B oa( $n(e stan(ing o& s,stems6 o gani1ationa% s,stems an( &$nctions 2.2. B oa( +no*%e(ge o& "e%p (es+ an( maintenance p actices 2.3. C$ ent in($st , accepte( "a (*a e an( so&t*a e p o($cts *it" 4 oa( an( (etai%e( +no*%e(ge o& its gene a% &eat$ es an( capa4i%ities 2.!. B oa( +no*%e(ge o& t"e ope ating s,stem 2.5. B oa( +no*%e(ge o& t"e c%ient 4$siness (omain 2.6. B oa( +no*%e(ge 4ase( inco po ating c$ ent in($st , p actices e%ate( to esca%ation p oce($ es 2.3. B oa( +no*%e(ge 4ase( o& (iagnostic too%s 2.5. @ene a% p incip%es o& OB; 2.7. 2i)isiona%?$nit esponsi4i%ities 3./. 2ecision ma+ing *it"in a %imite( ange o& options. 3.2. Comm$nication is c%ea 6 p ecise an( )a ies acco (ing to t"e t,pe o& a$(ience 3.3. Team*o + in e&e ence to pe sona% esponsi4i%it, 3.!. Time management as app%ie( to se%&-management. 3.5. Ana%,tica% s+i%%s in e%ation to o$tine ma%&$nctions. 3.6. @ene a% c$stome se )ice s+i%%s (isp%a,e(. 3.3. #$estioning an( acti)e %istening is emp%o,e( to c%a i&, gene a% in&o mation
13
!./. Assessment *i%% e'$i e access to an ope ating p%ant o)e an e<ten(e( pe io( o& time6 o a s$ita4%e met"o( o& gat"e ing e)i(ence o& ope ating a4i%it, o)e a ange o& sit$ations. A 4an+ o& scena ios?case st$(ies?*"at i&s *i%% 4e e'$i e( as *e%% as 4an+ o& '$estions *"ic" *i%% 4e $se( to p o4e t"e easoning 4e"in( t"e o4se )a4%e actions. Competenc, ma, 4e assesse(5./. T" o$g" (i ect o4se )ation o& app%ication to tas+s an( '$estions e%ate( to $n(e pinning +no*%e(ge 5.2. 0n(e gene a% g$i(ance6 c"ec+ing )a io$s stages o& ope ation an( at t"e comp%etion o& t"e acti)it, against pe &o mance c ite ia an( speci&ications
6./. Competenc, ma, 4e assesse( in t"e *o + p%ace o in a sim$%ate( *o + p%ace setting 6.2. Assessment s"a%% 4e ca ie( o$t t" o$g" TE;2ACs Acc e(ite( Assessment Cente s?Ven$es *"i%e tas+s a e $n(e ta+en eit"e in(i)i($a%%, o as pa t o& a team $n(e %imite( s$pe )ision
14
UNIT OF COMPETENCY 4 COLLECT: ANALY6E AND ORGANI6E INFORMATION UNIT CODE UNIT DESCRIPTOR . ELEMENT /. ;t$(, in&o mation e'$i ements PERFORMANCE CRITERIA
4 500311118 4 T"is $nit co)e s t"e o$tcomes e'$i e( to p ocess6 ana%,1e6 inte p et an( o gani1e *o +p%ace in&o mation an( ot"e e%e)ant (ata.
/./ Nee(s a e i(enti&ie( $sing esta4%is"e( research procedures /.2 Re%e)ant forms an( eco (ing s,stems a e $se( to gat"e t"e in&o mation. /.3 Respon(ents a e se%ecte( to imp%ement s$ )e, ? esea c" 4ase( on esta4%is"e( p oce($ es. 2./ Data a e co%%ecte( an( co%%ate( 4ase( on t"e p esc i4e( met"o(. 2.2 Re%e)ant (ata a e $se( as e&e ences in acco (ance *it" t"e o48ecti)es o& t"e p og am. 2.3 Information is compi%e( acco (ing to t"e e'$i e( &o m. 3./ 2ata a e ana%,1e( $sing e%e)ant methodologies 3.2 ="e e app%ica4%e6 statistical analysis/methods a e emp%o,e( acco (ing to t"e o48ecti)es o& t"e p og am 3.3 @ ap"s an( ot"e )is$a% p esentations a e p epa e( to &aci%itate ana%,sis ? inte p etation o& in&o mation !./ Fin(ings? ecommen(ations s$mma i1e( an( p esente(?pac+age( in $se -& ien(%, manne !.2 Re%e)ant inp$ts gat"e e( to &ina%i1e epo t !.3 2 a&t epo t p epa e( 4ase( on stan(a ( &o mat. !.! Tec"nica% epo ts a e s$4mitte( an( (isseminate( to conce ne( o&&ices.
2. P ocess (ata
3. Ana%,1e6 inte p et an( o gani1e in&o mation gat"e e(
!. P esent &in(ings? ecommen(ations
15
RANGE OF VARIABLES VARIABLE /. Resea c" p oce($ es RANGE :a, inc%$(e 4$t a e not %imite( to/./ TNA /.2 F ont-en( ana%,sis /.3 ;$ )e,s /.! Inte )ie*s /.5 F$nctiona% ana%,sis /.6 2AC0: esea c" :a, inc%$(e 4$t a e not %imite( to2./ ;$ )e, &o ms?#$estionnai es 2.2 Pe sona% in&o mation?P o&i%e 2.3 Acci(ent epo t &o m 2.! Re'$isition s%ip 2.5 Do4 o (e s 2.6 P$ c"ase e'$est &o m 2.3 Inci(ent epo t &o m 3./ #$a%itati)e met"o(s 3.2 #$antitati)e met"o(s !./. A)e ages E:ean6 :e(ian6 :o(eF !.2. Pe centage !.3. Ran+s !.!. F e'$enc, 2ist i4$tion !.5 ;tatistica% test 5./. Ra* 2ata
2. Fo ms
3. :et"o(o%ogies
!. ;tatistica% ana%,sis?met"o(s
5. 2ata
6. In&o mation
6./. P ocesse( an( pac+age( (ata
16
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, Assessment e'$i es e)i(ence t"at t"e can(i(ate /./ 2ete mine( in&o mation e'$i ements 4ase( on o gani1ationa% goa%s an( o48ecti)es. /.2 0se( e%e)ant &o ms an( eco (ing s,stems to gat"e (ata /.3 P ocesse( (ata 4ase( on t"e o48ecti)es o& t"e p og am /.! 0ti%i1e( e%e)ant esea c" met"o(s 4ase( on t"e o48ecti)e o& t"e p og am /.5 Ana%,1e( an( o gani1e( in&o mation gat"e e( /.6 ;$4mitte(?2isseminate( tec"nica% epo ts to conce ne( o&&ices
2./ 2ata p ocessing6 In&o mation ana%,sis an( inte p etation 2.2 Resea c" met"o(s 2.2./ #$a%itati)e 2.2.2 #$antitati)e 2.2.3 ;tatistica% 2.3 Repo t * iting 2.! 0se o& e%e)ant so&t*a e 2.!./ ;p ea(s"eets 2.!.2 P esentation g ap"ics 2.!.3 =o + p ocesso 2.!.! ;tatistica% pac+age 3. 0n(e pinning ;+i%%s 3./ Comm$nicating e&&ecti)e%, 3.2 Pe &o ming esea c" an( ana%,sis 3.3 Rea(ing ? inte p eting (ata an( in&o mation 3.! P o4%em so%)ing !. Reso$ ce T"e &o%%o*ing eso$ ces MUST 4e p o)i(e(Imp%ications !./ =o +p%ace o assessment %ocation !.2 Access to o&&ice e'$ipment an( &aci%ities e%e)ant to t"e $nit !.3 Case st$(ies?scena ios 5. :et"o(s o& Competenc, ma, 4e assesse( t" o$g"Assessment 5./ = itten? O a% E<amination 5.2 Inte )ie*s 5.3 Po t&o%io 6. Conte<t o& Assessment 6./ Competenc, ma, 4e assesse( in act$a% *o +p%ace o TE;2A Acc e(ite( Assessment Cente
17
PLAN AND ORGANI6E 500311119
ORK
T"is $nit co)e s t"e o$tcomes e'$i e( in p%anning an( o gani1ing *o +. It ma, 4e app%ie( to a sma%% in(epen(ent ope ation o to a section o& a %a ge o gani1ation.
ELEMENT
/. ;et o48ecti)es /./
b!ectives a e consistent *it" an( %in+e( to *o + acti)ities in acco (ance *it" o gani1ationa% aims /.2 O48ecti)es a e state( as meas$ a4%e ta gets *it" c%ea time & ames /.3 ;$ppo t an( commitment o& team mem4e s a e e&%ecte( in t"e o48ecti)es /.! Rea%istic an( attaina4%e o48ecti)es a e i(enti&ie( 2./ Tas+s?*o + acti)ities to 4e comp%ete( a e i(enti&ie( an( p io iti1e( as (i ecte( 2.2 Tas+s?*o + acti)ities a e 4 o+en (o*n into steps in acco (ance *it" set time & ames ac"ie)a4%e components in acco (ance *it" set time & ames 2.3 "esources a e a%%ocate( as pe e'$i ements o& t"e acti)it, 2.! Schedule of work activities is coo (inate( *it" pe sonne% conce ne( 3./ #ork methods and practices a e i(enti&ie( in cons$%tation *it" pe sonne% conce ne( 3.2 #ork plans a e imp%emente( in acco (ance *it" set time & ames6 eso$ ces an( standards !./ =o + acti)ities a e monito e( an( compa e( *it" set o48ecti)es !.2 =o + pe &o mance is monito e( !.3 2e)iations & om *o + acti)ities a e epo te( an( ecommen(ations a e coo (inate( *it" app op iate pe sonne% an( in acco (ance *it" set stan(a (s !.! Repo ting e'$i ements a e comp%ie( *it" in acco (ance *it" ecommen(e( &o mat !.5 O4se )e time%iness o& epo t !.6 Fi%es a e esta4%is"e( an( maintaine( in acco (ance *it" stan(a ( ope ating p oce($ es
2. P%an an( sc"e($%e *o + acti)ities
3. Imp%ement *o + p%ans
!. :onito *o + acti)ities
18
ELEMENT
5. Re)ie* an( e)a%$ate *o + p%ans an( acti)ities
5./ =o + p%ans6 st ategies an( imp%ementation a e e)ie*e( 4ase( on acc$ ate6 e%e)ant an( c$ ent in&o mation 5.2 Re)ie* is 4ase( on comp e"ensi)e cons$%tation *it" app op iate pe sonne% on o$tcomes o& *o + p%ans an( e%ia4%e &ee(4ac+ 5.3 Res$%ts o& e)ie* a e p o)i(e( to conce ne( pa ties an( &o me( as t"e 4asis &o a(8$stments?simp%i&ications to 4e ma(e to po%icies6 p ocesses an( acti)ities 5.! Pe &o mance app aisa% is con($cte( in acco (ance *it" o gani1ation $%es an( eg$%ations 5.5 Pe &o mance app aisa% epo t is p epa e( an( (oc$mente( eg$%a %, as pe o gani1ation e'$i ements. 5.6 Recommen(ations a e p epa e( an( p esente( to appropriate personnel/authorities 5.3 Feedback mechanisms a e imp%emente( in %ine *it" o gani1ation po%icies
19
RANGE OF VARIABLES VARIABLE /. O48ecti)es /./. ;peci&ic /.2. @ene a% 2. Reso$ ces 2./. Pe sonne% 2.2. E'$ipment an( tec"no%og, 2.3. ;e )ices 2.!. ;$pp%ies an( mate ia%s 2.5. ;o$ ces &o accessing specia%ist a()ice 2.6. B$(get 3. ;c"e($%e o& *o + acti)ities 3./. 2ai%, 3.2. =o +-4ase( 3.3. Cont act$a% 3.!. Reg$%a 3.5. 3.6. 3.3. !. =o + met"o(s an( p actices Con&i(entia% 2isc%os$ e Non-(isc%os$ e RANGE
!./. =o + met"o(s an( p actices ma, inc%$(e 4$t not %imite( to!.2. Legis%ate( eg$%ations an( co(es o& p actice !.3. In($st , eg$%ations an( co(es o& p actice !.!. Occ$pationa% "ea%t" an( sa&et, p actices
5. =o + p%ans
5./. 2ai%, *o + p%ans 5.2. P o8ect p%ans 5.3. P og am p%ans 5.!. O gani1ation st ategic an( est $ct$ ing p%ans 5.5. Reso$ ce p%ans 5.6. ;+i%%s (e)e%opment p%ans 5.3. :anagement st ategies an( o48ecti)es
VARIABLE
RANGE 20
6. ;tan(a (s
6./. Pe &o mance ta gets 6.2. Pe &o mance management an( app aisa% s,stems 6.3. Nationa% competenc, stan(a (s 6.!. Emp%o,ment cont acts 6.5. C%ient cont acts 6.6. 2iscip%ine p oce($ es 6.3. =o +p%ace assessment g$i(e%ines 6.5. Inte na% '$a%it, ass$ ance 6.7. Inte na% an( e<te na% acco$nta4i%it, an( a$(iting e'$i ements 6./.. T aining Reg$%ation ;tan(a (s 6.//. ;a&et, ;tan(a (s
3. App op iate pe sonne%?a$t"o ities
3./. App op iate pe sonne% inc%$(e3.2. :anagement 3.3. Line ;ta&&
5. Fee(4ac+ mec"anisms
5./. Fee(4ac+ mec"anisms inc%$(e5.2. Ve 4a% &ee(4ac+ 5.3. In&o ma% &ee(4ac+ 5.!. Fo ma% &ee(4ac+ 5.5. #$estionnai e 5.6. ;$ )e, 5.3. @ o$p (isc$ssion
21
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, Assessment e'$i es e)i(ence t"at t"e can(i(ate/./. /.2. /.3. /.!. /.5. 2./. ;et o48ecti)es P%anne( an( sc"e($%e( *o + acti)ities Imp%emente( *o + p%ans :onito e( *o + acti)ities Re)ie*e( an( e)a%$ate( *o + p%ans an( acti)ities O gani1ationCs st ategic p%an6 po%icies $%es an( eg$%ations6 %a*s an( o48ecti)es &o *o + $nit acti)ities an( p io ities O gani1ations po%icies6 st ategic p%ans6 g$i(e%ines e%ate( to t"e o%e o& t"e *o + $nit Team *o + an( cons$%tation st ategies P%anning Lea(ing O gani1ing Coo (inating Comm$nication ;+i%%s Inte -an( int a-pe son?moti)ation s+i%%s P esentation s+i%%s Too%s6 e'$ipment an( &aci%ities app op iate to t"e p opose( acti)ities :ate ia%s e%e)ant to t"e p opose( acti)ities =o + p%an sc"e($%es 2 a*ings6 s+etc"es o 4%$ep int 2i ect o4se )ation?'$estioning P actica% e<e cises on P%anning an( ;c"e($%ing =o + Acti)ities T"i ( Pa t, Repo t Eco%%ection o& competenc, e)i(enceF Competenc, ma, 4e assesse( in t"e *o +p%ace o in sim$%ate( *o +
2.2. 2.3. 3. 0n(e pinning ;+i%%s 3./. 3.2. 3.3. 3.!. 3.5. 3.6. 3.3. !./. !.2. !.3. !.!. 5. :et"o(s o& Assessment 5./. 5.2. 5.3. 6. Conte<t o& Assessment 6./.
T"e &o%%o*ing eso$ ces MUST 4e p o)i(e(
Competenc, ma, 4e assesse( t" o$g"-
22
UNIT OF COMPETENCY 4 UNIT CODE UNIT DESCRIPTOR 4
PROMOTE ENVIRONMENTAL PROTECTION 500311120
4 T"is $nit co)e s t"e +no*%e(ge6 s+i%%s an( attit$(es e'$i e( in a("e ing to en)i onmenta% p otection p incip%es6 st ategies an( g$i(e%ines PERFORMANCE CRITERIA
ELEMENT /. ;t$(, g$i(e%ines &o en)i onmenta% conce ns.
/./ En)i onmenta% 0!;$*0-#$%&*<"%&.!&#$%&* an( %oca% o (inances a e i(enti&ie( acco (ing to t"e (i&&e ent environmental aspects/impact. /.2 Industrial standard/environmental practices a e (esc i4e( acco (ing to t"e (i&&e ent en)i onmenta% conce ns. 2./ $rograms/%ctivities a e i(enti&ie( acco (ing to o gani1ations po%icies an( g$i(e%ines. 2.2 In(i)i($a% o%es? esponsi4i%ities a e (ete mine( an( pe &o me( 4ase( on t"e acti)ities i(enti&ie(. 2.! P o4%ems? const aints enco$nte e( a e eso%)e( in acco (ance *it" o gani1ationsC po%icies an( g$i(e%ines 2.5 ;ta+e"o%(e s a e cons$%te( 4ase( on compan, g$i(e%ines. 3./ Acti)ities a e periodically monito e( an( e)a%$ate( acco (ing to t"e o48ecti)es o& t"e en)i onmenta% p og am 3.2 Fee(4ac+ & om sta+e"o%(e s a e gat"e e( an( consi(e e( in p oposing en"ancements to t"e p og am 4ase( on cons$%tations 3.3 2ata gat"e e( a e ana%,1e( 4ase( on e)a%$ation e'$i ements 3.! Recommen(ations a e s$4mitte( 4ase( on t"e &in(ings. 3.5 :anagement s$ppo t s,stems a e set?esta4%is"e( to s$stain an( en"ance t"e p og am 3.6 En)i onmenta% inci(ents a e monito e( an( epo te( to conce ne(?p ope a$t"o ities.
2. Imp%ement speci&ic en)i onmenta% p og ams.
3. :onito acti)ities on en)i onmenta% p otection ?p og ams
23
RANGE OF VARIABLES VARIABLE RANGE
:a, inc%$(e 4$t a e not %imite( to/. Legis%ations?Con)entions /./ C%ean Ai act /.2 C%ean =ate Act /.3 ;o%i( =aste :anagement /.! :ont ea% P otoco% /.5 >,oto P otoco% 2. En)i onmenta% aspects?impacts 2./ Ai po%%$tion 2.2 =ate po%%$tion 2.3 Noise po%%$tion 2.! ;o%i( *aste 2.5 F%oo( cont o% 2.6 2e&o estation?2en$(ation 2.3 Ra(iation?N$c%ea ?Ra(io F e'$enc,? :ic o*a)es 2.5 ;it$ation 2.7 ;oi% e osion Ee.g. #$a ,ing6 :ining6 etc.F 2./. Co a% ee&?ma ine %i&e p otection 3./ ECC stan(a (s 3.2 I;O stan(a (s 3.3 compan, en)i onmenta% management EE:;F !./ "o$ %, !.2 (ai%, !.3 *ee+%, !.! mont"%, !.5 '$a te %, !.6 ,ea %, 5./ =aste (isposa% Eon-site an( o&&-siteF 5.2 Repai an( maintenance o& e'$ipment 5.3 T eatment an( (isposa% ope ations 5.! C%ean-$p acti)ities 5.5 La4o ato , an( ana%,tica% test 5.6 :onito ing an( e)a%$ation 5.3 En)i onmenta% a()ocac, p og ams
3. In($st ia% stan(a (s? En)i onmenta% p actices
s,stems
!. Pe io(ic
5. P og ams?Acti)ities
24
EVIDENCE GUIDE
/. C itica% Aspects o& Competenc, Assessment e'$i es e)i(ence t"at t"e can(i(ate/./ 2emonst ate( +no*%e(ge o& en)i onmenta% %egis%ation an( %oca% o (inances acco (ing to t"e (i&&e ent en)i onmenta% iss$es?conce ns. /.2 2esc i4e( in($st ia% stan(a ( en)i onmenta% p actices acco (ing to t"e (i&&e ent en)i onmenta% iss$es?conce ns. /.3 Reso%)e( p o4%ems? const aints enco$nte e( 4ase( on management stan(a ( p oce($ es /.! Imp%emente( an( monito e( en)i onmenta% p actices on a pe io(ic 4asis as pe compan, g$i(e%ines /.5 Recommen(e( so%$tions &o t"e imp o)ement o& t"e p og am /.6 :onito e( an( epo te( to p ope a$t"o ities an, en)i onmenta% inci(ents 2./ Feat$ es o& an en)i onmenta% management st ateg, 2.2 En)i onmenta% iss$es?conce ns 2.3 Inte nationa% En)i onmenta% P otoco%s E:ont ea%6 >,otoF 2.! =aste minimi1ation "ie a c", 2.5 En)i onmenta% p%anning?management 2.6 Comm$nit, nee(s an( e<pectations 2.3 Reso$ ce a)ai%a4i%it, 2.5 En)i onment-& ien(%,?en)i onmenta% a()ocates 2.7 5; o& @oo( Bo$se+eeping 2./. 3Rs G Re($ce6 Re$se H Rec,c%e 2.// ;anita , Co(e 2./2 En)i onmenta% Co(e o& p actice 3./ Comm$nicating e&&ecti)e%, 3.2 Pe &o ming esea c" an( ana%,sis 3.3 Rea(ing ? inte p eting (ata an( in&o mation 3.! P o4%em so%)ing T"e &o%%o*ing eso$ ces MUST 4e p o)i(e(!./ =o +p%ace?Assessment %ocation !.2 Legis%ation6 po%icies6 p oce($ es6 p otoco%s an( %oca% o (inances e%ating to en)i onmenta% p otection !.3 Case st$(ies?scena ios e%ating to en)i onmenta% p otection Competenc, ma, 4e assesse( t" o$g"5./ = itten? O a% E<amination 5.2 Inte )ie*?T"i ( Pa t, Repo ts 5.3 Po t&o%io Ecitations?a*a (s & om @Os an( N@Os6 ce ti&icate o& t aining G %oca% an( a4 oa(F 5.! ;im$%ations an( o%e-p%a,s 6./ Competenc, ma, 4e assesse( in act$a% *o +p%ace o at t"e (esignate( TE;2A cente .
3. 0n(e pinning ;+i%%s !. Reso$ ce Imp%ications
25
COMMON COMPETENCIES UNIT TITLE UNIT CODE UNIT DESCRIPTOR 4 4 4 APPLY QUALITY STANDARDS 507315202 T"is $nit co)e s t"e +no*%e(ge6 s+i%%s6 attit$(es an( )a%$es nee(e( to app%, '$a%it, stan(a (s in t"e *o +p%ace. T"e $nit a%so inc%$(es t"e app%ication o& e%e)ant sa&et, p oce($ es an( eg$%ations6 o gani1ation p oce($ es an( c$stome e'$i ements. PERFORMANCE CRITERIA
ELEMENT /. Assess '$a%it, o& ecei)e( mate ia%s
/./. =o + inst $ction is o4taine( an( *o + is ca ie( o$t in acco (ance *it" stan(a ( ope ating p oce($ es. /.2. Recei)e( materials a e c"ec+e( against *o +p%ace stan(a (s an( speci&ications. /.3. Fa$%t, mate ia%s e%ate( to *o + a e i(enti&ie( an( iso%ate(. /.!. Faults an( an, i(enti&ie( ca$ses a e eco (e( an(?o epo te( to t"e s$pe )iso conce ne( in acco (ance *it" *o +p%ace p oce($ es. /.5. Fa$%t, mate ia%s a e ep%ace( in acco (ance *it" *o +p%ace p oce($ es. 2./. Documentation e%ati)e to '$a%it, *it"in t"e compan, is i(enti&ie( an( $se(. 2.2. Comp%ete( *o + is c"ec+e( against *o +p%ace stan(a (s e%e)ant to t"e tas+ $n(e ta+en. 2.3. &rrors a e i(enti&ie( an( iso%ate(. 2.!. In&o mation on t"e '$a%it, an( ot"e in(icato s o& p o($ction pe &o mance a e eco (e( in acco (ance *it" *o +p%ace p oce($ es. 2.5. In cases o& (e)iations & om speci&ic quality standards6 ca$ses a e (oc$mente( an( epo te( in acco (ance *it" t"e *o +p%aceC s stan(a (s ope ating p oce($ es. 3./. P ocess imp o)ement p oce($ es a e pa ticipate( in e%ati)e to *o +p%ace assignment. 3.2. =o + is ca ie( o$t in acco (ance *it" p ocess imp o)ement p oce($ es. 3.3. Pe &o mance o& ope ation o '$a%it, o& p o($ct o& se )ice to ens$ e customer satis&action is monito e(.
2. Assess o*n *o +
3. Engage in '$a%it, imp o)ement
26
RANGE OF VARIABLES VARIABLE / :ate ia%s /./ :ate /././. /./.2. /./.3. RANGE ia%s ma, inc%$(e 4$t not %imite( to:an$a%s Do4 o (e s Inst $ctiona% )i(eos
2 Fa$%ts
2./
Fa$%ts ma, inc%$(e 4$t not %imite( to2././. :ate ia%s not to speci&ication 2./.2. :ate ia%s contain inco ect?o$t(ate( in&o mation 2./.3. Ba (*a e (e&ects 2./.!. :ate ia%s t"at (o not con&o m *it" an, eg$%ato , agencies O gani1ation *o + p oce($ es :an$&act$ e Cs inst $ction man$a% C$stome e'$i ements Fo ms E o s ma, 4e e%ate( 4$t not %imite( to t"e &o%%o*ing!././. 2e)iation & om t"e e'$i ements o& t"e C%ient !./.2. 2e)iation & om t"e e'$i ement o& t"e o gani1ation #$a%it, stan(a (s ma, 4e e%ate( 4$t not %imite( to t"e &o%%o*ing5././. :ate ia%s 5./.2. Ba (*a e 5./.3. Fina% p o($ct 5./.!. P o($ction p ocesses 5./.5. C$stome se )ice Co-*o +e ;$pp%ie ?Ven(o C%ient O gani1ation ecei)ing t"e p o($ct o se )ice
3 2oc$mentation
3./ 3.2 3.3 3.! !./
! E os
5 #$a%it, stan(a (s
5./
6 C$stome
6./ 6.2 6.3 6.!
27
EVIDENCE GUIDE / C itica% Aspects o& Competenc, Assessment m$st s"o* t"at t"e can(i(ate/./ Ca ie( o$t *o + in acco (ance *it" t"e compan,Cs stan(a ( ope ating p oce($ es /.2 Pe &o me( tas+ acco (ing to speci&ications /.3 Repo te( (e&ects (etecte( in acco (ance *it" stan(a ( ope ating p oce($ es /.! Ca ie( o$t *o + in acco (ance *it" t"e p ocess imp o)ement p oce($ es 2./ 2.2 2.3 2.! 2.5 2.6 2.3 3 0n(e pinning ;+i%%s 3./ 3.2 Re%e)ant p o($ction p ocesses6 mate ia%s an( p o($cts C"a acte istics o& mate ia%s6 so&t*a e an( "a (*a e $se( in p o($ction p ocesses #$a%it, c"ec+ing p oce($ es =o +p%ace p oce($ es ;a&et, an( en)i onmenta% aspects o& p o($ction p ocesses Fa$%t i(enti&ication an( epo ting #$a%it, imp o)ement p ocesses
2 0n(e pinning >no*%e(ge
Rea(ing s+i%%s e'$i e( to inte p et *o + inst $ction Comm$nication s+i%%s nee(e( to inte p et an( app%, (e&ine( *o + p oce($ es 3.3 Ca , o$t *o + in acco (ance *it" OB; po%icies an( p oce($ es 3.! C itica% t"in+ing 3.5 ;o%$tion p o)i(ing an( (ecision-ma+ing T"e assesso m$st se%ect t*o o& t"e &o%%o*ing to o48ecti)e%, e)a%$ate t"e can(i(ate!./ O4se )ation an( o a% '$estioning !.2 T"i ( pa t, epo t !.3 Po t&o%io !.! P actica% (emonst ation :ate ia%s6 so&t*a e an( "a (*a e to 4e $se( in a ea% o sim$%ate( sit$ation Assessment ma, 4e con($cte( in t"e *o +p%ace o in a sim$%ate( en)i onment
! :et"o( o& Assessment
5 Reso$ ce Imp%ication
6 Conte<t o& Assessment
28
UNIT TITLE UNIT CODE UNIT DESCRIPTOR
OPERATE A PERSONAL COMPUTER ICT 311201 T"is $nit (e&ines t"e competenc, e'$i e( to ope ate a pe sona% comp$te 4,- sta ting t"e PC6 %ogging in6 $sing an( *o +ing *it" &i%es6 &o%(e s an( p og ams6 sa)ing *o +6 an( c%osing (o*n t"e PC. PERFORMANCE CRITERIA
Italicized terms are elaborated in the "ange of 'ariables
ELEMENT /. ;ta t t"e comp$te
2. A ange an( c$stomi1e (es+top (isp%a,? @0I settings
3. =o + *it" &i%es an( &o%(e s Eo (i ecto iesF
!. =o + *it" $se app%ication p og ams 5. P int in&o mation
6. ;"$t (o*n comp$te
/./ T"e peripheral devices a e p ope %, connecte( /.2 Po*e is c"ec+e( an( t"e computer an( pe ip"e a% (e)ices a e s*itc"e( on /.3 P ope %ogging in an( %ogging o&& is s$ccess&$%%, (one /.! T"e operating system &eat$ es an( &$nctions a e accesse( an( na)igate( /.5 Ba (*a e con&ig$ ation an( ot"e system features a e c"ec+e( 2./ T"e (es+top sc een o @0I e%ements a e c"ange( as nee(e( 2.2 2es+top icons a e a((e(6 ename(6 mo)e(6 copie( o (e%ete( 2.3 T"e online help functions a e accesse( o $se( as nee(e( 2.! 2es+top icons o& application programs a e se%ecte(6 opene( an( c%ose( 2.5 $roperties o& icons a e (isp%a,e( 2.6 Comp$te o (es+top settings a e sa)e( an( esto e( 3./ A &i%e o &o%(e is c eate(6 opene(6 mo)e(6 ename( o copie( 3.2 Fi%es a e %ocate(6 (e%ete( an( esto e( 3.3 2etai%s an( p ope ties o& &i%es an( &o%(e s a e (isp%a,e( o )ie*e( 3.! 'arious files a e o gani1e( &o eas, %oo+$p an( $se 3.5 Fi%es an( in&o mation a e sea c"e( 3.6 Disks a e c"ec+e(6 e ase( o &o matte( as necessa , !./ %pplication program* a e a((e(6 c"ange(6 emo)e( o an !.2 0se so&t*a e o app%ication p og am a e insta%%e(6 $p(ate( an( $pg a(e( !.3 In&o mation?(ata a e mo)e( 4et*een (oc$ments o &i%es 5./ P inte is a((e( o insta%%e( an( co ect printer settings is ens$ e( 5.2 2e&a$%t p inte is assigne( acco (ing%, 5.3 In&o mation o (oc$ment is p inte( on t"e insta%%e( p inte 5.! P og ess o& p int 8o4s a e )ie*e( an( (e%ete( as e'$i e( 6./ A%% open app%ication p og ams a e c%ose( 6.2 Comp$te an( pe ip"e a% (e)ices a e p ope %, s"$t (o*n
29
RANGE OF VARIABLES VARIABLE /. Pe ip"e a% (e)ice /./ /.2 /.3 /.! /.5 2. Comp$te 2./ 2.2 2.3 2.! 3. App%ication p og ams RANGE T"is ma, inc%$(e 4$t is not %imite( tomo$se +e,4oa ( monito o )is$a% (isp%a, $nit p inte scanne :a, inc%$(eLaptops?note4oo+s =o +stations ;e )e s ot"e pe sona% comp$te (e)ices Can inc%$(e$se p og ams (ata4ase p og ams *o ( p ocesso s emai% p og ams Inte net 4 o*se s s,stem 4 o*se s sp ea(s"eets :a, inc%$(e 4$t is not %imite( to t"e )a io$s )e sions an( )a iants o& ope ating s,stems $nning on pe sona% comp$te s an( se )e s6 s$c" as=in(o*s NT :ac O; Lin$< ;o%a is 0ni< :a, inc%$(e 4$t is not %imite( to t"e ope ating s,stem &eat$ es an( "a (*a e &eat$ es %i+ememo , si1e (is+ capacities )i(eo ca (s 0;Bs :o(ems /37! an( LAN connecto s ;2 an( PC ca (s *i e%ess an( in& a e( connections.
3./ 3.2 3.3 3.! 3.5 3.6 3.3
!.
Ope ating s,stem
!./ !.2 !.3 !.! !.5 !.6 5. ;,stem &eat$ es 5./ 5.2 5.3 5.! 5.5 5.6 5.3 5.5
30
VARIABLE 6. On%ine "e%p &$nctions P ope ties 3./ 3.2 3.3 3.! 3.5 5. Va io$s &i%es 5./ 5.2 5.3 5.! 5.5 6./
RANGE An inst $ction man$a%6 o a po tion o& t"e man$a%6 integ ate( an( accessi4%e & om *it"in t"e p og am o so&t*a e 4eing $se(. In(icates t"e (esc iption o& t"e &i%e o &o%(e to inc%$(e t"e&i%e name t,pe o& &i%e &i%e si1e (ate c eate( an( mo(i&ie( att i4$tes E"i((en6 ea(-on%,F. 2oc$ments Reco (s Pict$ es :$sic Vi(eo :a, inc%$(e 4$t is not %imite( toF%opp, (is+s C2s C2-R= ECompact (iscs-Rea(?= iteF 2V2 R= 1ip (is+s &%as" ( i)es memo , stic+s "a ( ( i)es T"e p ope ties o& t"e p inte t"at ena4%es it to *o + inc%$(espage %a,o$t pape si1e in+?ca t i(ge t,pe n$m4e o& copies page o ientation.
3.
7.
2is+s 7./ 7.2 7.3 7.! 7.5 7.6 7.3 7.5
/.. P inte settings /../ /..2 /..3 /..! /..5
31
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, 0n(e pinning >no*%e(ge /./ Assessment m$st con&i m t"e a4i%it, to $ti%i1e so&t*a e6 na)igate t"e (es+top6 $sing s,stem &eat$ es to pe &o m tas+s an( sa)e es$%ts o& *o +.
2.
3.
0n(e pinning ;+i%%s
!.
Reso$ ce Imp%ications
5.
:et"o(s o& Assessment
>no*%e(ge inc%$(es2./ >e,4oa ( %a,o$t an( &$nctions 2.2 Comp$te &$nctions 2.3 Basic pa ts o& a comp$te an( )a io$s "a (*a e components 2.! ;to age (e)ices an( &i%e concepts 2.5 Basic so&t*a e ope ation an( &$nctiona%ities ;+i%%s inc%$(e3./ ;a)ing an( et ie)ing &i%es to an( & om )a io$s &o%(e s o (is+ sto age 3.2 :o$se an( +e,4oa (ing s+i%%s &o $nning so&t*a e app%ications 3.3 Rea(ing an( * iting at a %e)e% *"e e 4asic *o +p%ace (oc$ments a e $n(e stoo( 3.! C%ea a4i%it, to comm$nicate *it" pee s an( s$pe )iso s 3.5 Inte p etation o& $se man$a%s an( "e%p &$nctions 3.6 T"e a4i%it, to ca , o$t * itten an( )e 4a% inst $ctions $sing a pe sona% comp$te *"et"e stan(a%one o in a net*o +e( en)i onment To (emonst ate competence in t"is $nit access to t"e &o%%o*ing eso$ ces *i%% 4e e'$i e(!./ A pe sona% comp$te !.2 A p inte !.3 :o$se an( +e,4oa ( !.! Basic s,stems so&t*a e Competenc, ma, 4e assesse( t" o$g"5./ O4se )ation in a *o +p%ace o sim$%ate( en)i onment 5.2 T"i ( pa t, epo ts 5.3 E<ams an( tests 5.! 2emonst ation o& e'$i e( s+i%%s 5.5 Inte )ie*s 6./ Competenc, ma, 4e assesse( in t"e *o +p%ace o in a sim$%ate( *o + en)i onment.
6.
Conte<t o& Assessment
32
CORE COMPETENCIES UNIT TITLE UNIT CODE UNIT DESCRIPTOR DESIGN PROGRAM LOGIC ICT 313328 T"is $nit (e&ines t"e competenc, e'$i e( to (esc i4e t"e )a io$s p ocesses in a p og am to ens$ e t"at t"e e is $n(e stan(ing o& $se an( (esign e'$i ements. PERFORMANCE CRITERIA
ELEMENT /. ;e%ect t"e p og am %ogic (esign app oac"
/./. Design documentation is o4taine( an( t"e e'$i ements &o t"e p og ams a e e)ie*e( an( c%a i&ie(. /.2. T"e design approach to 4e ta+en in co(ing an( t"e mo($%es an( %in+s e'$i e( is (ete mine(
2.
2oc$ment t"e p og am %ogic o (esign
2./. 2iag ams o& p og am &%o* an( mo($%es a e st $ct$ e( acco (ing to pro!ect standards 2.2. P og am scope an( %imits a e (oc$mente( acco (ing to p o8ect stan(a (s 2.3. ;pecia% o$tines o p oce($ es a e (oc$mente( o e&e ence( acco (ing to p o8ect stan(a (s 2.!. Re&e ences &o ta4%es6 &i%es6 inp$ts6 o$tp$ts6 an( ot"e p og am &$nctiona%ities a e i(enti&ie( an( e)ise( acco (ing to p og am e'$i ements 2.5. Temp%ates a e $se( as app%ica4%e
3.
Va%i(ate t"e (esign
3./. P og am &%o*6 states o con(itions a e c"ec+e( &o inte &aces an( comp%iance to (esign (oc$mentation e'$i ements 3.2. Fee(4ac+?inp$t is gaine( & om appropriate person as nee(e(
33
RANGE OF VARIABLES VARIABLE /. 2esign app oac" RANGE T"e )a io$s p og am %ogic (esign app oac" ma, inc%$(e6 4$t not %imite( to t"e $se o&/./ pse$(o co(es /.2 &%o*c"a ts /.3 (iag ams /.! ER2s /.5 BIPO C"a ts /.6 (ata &%o* (iag ams /.3 (ata st $ct$ es /.5 RA2 /.7 case too%s /./. p otot,ping /.// mo($%a p og amming T"is ma, inc%$(e2./ An, &o m o& * itten (oc$mentation o& t"e s,stem o p og am e'$i ements ecei)e( 4, a p og amme & om t"e s,stems ana%,st6 p o8ect manage o s$pe )iso . T"is ma, 4e t"e3./ s,stems ana%,st 3.2 s$pe )iso 3.3 anot"e p og amme 3.! teac"e 3.5 $se T"is ma, inc%$(e6 4$t not %imite( to!./ C%ient impose( s,stems (e)e%opment stan(a (s met"o(o%ogies !.2 A)ai%a4%e comme cia% too%s %i+e- Visio6 ;ma t( a*6 o case too%s
2.
2esign (oc$mentation
3.
App op iate pe son
!.
P o8ect stan(a (s
34
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, /./ Assessment m$st con&i m s$&&icient +no*%e(ge o& p og amming an( p og am %ogic &o m$%ation o (esign s+i%%s. Assessment m$st con&i m t"e a4i%it, to meet tec"nica% e'$i ements 4, s$ccess&$%%, p o($cing t"e e'$i e( p og am (esign.
/.2
2.
0n(e pinning >no*%e(ge
>no*%e(ge inc%$(es2./ 0n(e stan(ing o& s,stem speci&ication an( e'$i ements 2.2 >no*%e(ge o& p og amming o co(ing 2.3 >no*%e(ge o& p og amming $sing const $cts? mo($%es? o48ects 2.! Concepts o& )a io$s p og am an( s,stem %i&ec,c%e options 2.5 >no*%e(ge o& p og am (esign an( st $ct$ e ;+i%%s inc%$(e3./ 0se an( app%ication o& )a io$s (esign (oc$mentation too%s 3.2 Co(ing p og ams 3.3 2esigning an( (e4$gging p og am %ogic an( &%o* To (emonst ate t"is $nit o& competence t"e &o%%o*ing eso$ ces *i%% 4e e'$i e(!./ P og am o (esign speci&ications !.2 2oc$mentation too%s !.3 Pe sona% comp$te o *o +station Competenc, ma, 4e assesse( t" o$g"5./ O4se )ation o& ea% o sim$%ate( *o + p ocesses 5.2 T"i ( pa t, epo ts 5.3 Po t&o%io assessment 5.! Inte )ie*s 6./ Competenc, ma, 4e assesse( in t"e *o +p%ace o in a sim$%ate( *o + en)i onment.
3.
0n(e pinning ;+i%%s
!.
5.
6.
35
APPLY PROGRAM DEVELOPMENT APPROAC8 ICT 313329 T"is $nit (e&ines t"e competenc, e'$i e( to app%, a p og amming (e)e%opment app oac" *"en * iting o co(ing p og ams. PERFORMANCE CRITERIA
ELEMENT /. 2ete mine an( se%ect app op iate p og am (e)e%opment app oac" App%, t"e se%ecte( (e)e%opment app oac"
/./. P og am acti)ities a e (ete mine( an( app op iate program development approach se%ecte( /.2. An initia% p%an to g$i(e t"e p og am (e)e%opment p ocess is c eate( 2./. Documentation tool &o p og am (e)e%opment is $se( 2.2. P og am st $ct$ e an( o gani1ation is ( a*n 2.3. P ope naming con)entions a e (e&ine( an( $se( 2.!. Inp$t an( o$tp$t &o ms a e (oc$mente( acco (ing%, 2.5. P og am &%o* an( p ocesses a e (oc$mente( acco (ing%, 2.6. Reso$ ces &o co(ing an( testing p og ams a e i(enti&ie( 2.3. P og am acti)ities a e monito e( an( c"ec+e( against p%an 2.5. Oppo t$nities &o imp o)ement6 an, %essons %ea ne( an( possi4%e ecommen(ations &o &$t$ e p o8ects a e e)ie*e( an( (oc$mente( 2.7. $rogram deliverables a e s$4mitte( to appropriate person &o app o)a%
2.
36
RANGE OF VARIABLES VARIABLE /. P og am (e)e%opment app oac" RANGE T"e met"o(o%og, *i%% (epen( on t"e stan(a (s o& t"e *o +p%ace an( ma, inc%$(e t"e $se o& one o com4inations o&6 4$t not %imite( to6 t"e &o%%o*ing/./ st $ct$ e( p og amming /.2 ER2 /.3 F%o*c"a ting /.! 2iag amming /.5 2ata&%o* (iag ams /.6 CA;E too% /.3 0:L /.5 Pse$(o-co(e 2oc$menting a p og am ma, inc%$(e $se o& one o a com4ination o& t"e &o%%o*ing too%s2./ =o ( p ocessing so&t*a e 2.2 Visio 2.3 ;ma t( a* 2.! Case too% 2.5 C%ient (oc$mentation stan(a ( T"is ma, inc%$(e 4$t not %imite( to3./ P og am o o48ect co(es 3.2 P og am (oc$mentation 3.3 Test p%ans an( es$%ts 3.! Acceptance c ite ia T"is can inc%$(e !./ ;$pe )iso !.2 s,stems ana%,st !.3 p o8ect %ea(e !.! teac"e !.5 c%ient
2.
2oc$mentation too%
3.
P og am (e%i)e a4%es
!.
App op iate pe son
37
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, 0n(e pinning >no*%e(ge Assessment m$st con&i m t"e a4i%it, to/./ 0n(e stan( a )a iet, o& p og am (e)e%opment app oac"es an( app%, t"is +no*%e(ge to a p og amming assignment o p o8ect. >no*%e(ge inc%$(es2./ >no*%e(ge o& app oac"es to * iting o (e)e%oping p og ams 2.2 2.3 3. 0n(e pinning ;+i%%s >no*%e(ge o& p og amming >no*%e(ge o& )a io$s (oc$mentation too%
2.
;+i%%s inc%$(e3./ P%anning )a io$s p og amming acti)ities 3.2 3.3 3.! P epa ing p og am (oc$mentation Rea(ing an( * iting at a %e)e% *"e e 4asic *o +p%ace (oc$ments a e $n(e stoo( Inte p etation o& p og am speci&ication an( $se e'$i ements
!.
To (emonst ate t"is $nit o& competence t"e &o%%o*ing eso$ ces *i%% 4e e'$i e(!./ P og amming stan(a (s !.2 !.3 2oc$mentation stan(a (s an( too%s Pe sona% comp$te o *o +station
5.
Competenc, ma, 4e assesse( t" o$g"5./ O4se )ation o& ea% o sim$%ate( *o + p ocesses 5.2 5.3 5.! T"i ( pa t, epo ts Po t&o%io assessment Inte )ie*s Competenc, ma, 4e assesse( in t"e *o +p%ace o in a sim$%ate( *o + en)i onment.
6.
6./
38
APPLY OB=ECT-ORIENTED PROGRAMMING LANGUAGE SKILLS ICT 313330 T"is $nit (e&ines t"e competenc, e'$i e( to $n(e ta+e p og amming tas+s $sing an o48ect o iente( p og amming %ang$age. Competence inc%$(es too% $sage6 (oc$mentation6 (e4$gging an( testing tec"ni'$es in s$ppo t o& t"e p og amming acti)it,. PERFORMANCE CRITERIA
ELEMENT /. App%, 4asic %ang$age s,nta< an( %a,o$t
/./. Basic language s,nta< $%es an( 4est p actices a e o4se )e( /.2. Language (ata-t,pes6 ope ato s an( e<p essions a e $se( /.3. T"e app op iate language s,nta< &o se'$ence6 se%ection an( ite ation const $cts is $se(. /.!. A mo($%a p og amming app oac" is $se( /.5. A a,s an( a a,s o& o48ects a e $se( 2./. A c%ass t"at contains p imiti)e mem4e ?instance )a ia4%es is imp%emente( 2.2. A c%ass t"at contains m$%tip%e options &o o48ect const $ction is imp%emente( 2.3. A c%ass $ses $se (e&ine( agg egation 2.!. In"e itance is imp%emente( to at %east 2 %e)e%s o& (ept" 2.5. Po%,mo p"ism is $se( at a simp%e %e)e% t" o$g" in"e itance to ena4%e eas, co(e e<tension 3./. An integrated development environment is $se(6 pa tic$%a %, t"e %ang$age (e4$gging &aci%ities 3.2. P og am (e4$gging tec"ni'$es a e $se( to (etect an( eso%)e e o s. !./. @$i(e%ines &o (e)e%oping maintaina4%e co(e a("e ing to a set o& co(ing stan(a ( is &o%%o*e( !.2. Inte na% (oc$mentation stan(a (s an( too%s a e &o%%o*e( an( $se( 5./. ;imp%e tests a e (e)e%ope( an( con($cte( to con&i m t"e co(ing p ocess meets (esign speci&ication 5.2. T"e tests pe &o me( a e (oc$mente( 5.3. Co ections a e ma(e to t"e co(e an( t"e (oc$mentation as nee(e(
2.
App%, 4asic OO p incip%es in t"e ta get %ang$age
3.
2e4$g co(e
!.
2oc$ment acti)ities
5.
Test co(e
39
RANGE OF VARIABLES VARIABLE /. Integ ate( (e)e%opment en)i onment /./ /.2 /.3 /.! /.5 /.6 RANGE T"is ma, inc%$(e 4$t not %imite( toVis$a% CII Vis$a% ;t$(io s$ite Ec%ipse D-E(it Co(e =a io D4$i%(e T"is ma, 4e an, o& t"e &o%%o*ing %ang$ages6 4$t is not %imite( toVis$a% Basic Da)a CII ;ma%%Ta%+ Ei&&e%
2.
Lang$age 2./ 2.2 2.3 2.! 2.5
40
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, Assessment m$st con&i m t"at/./ App%ication p og ams a e (esigne( an( 4$i%t in acco (ance *it" s,stems an( p og amming e'$i ements an( stan(a (s. /.2 2. 0n(e pinning >no*%e(ge App%ication o p og ams (e)e%ope( $sing o48ecto iente( %ang$age meets e'$i e( $se speci&ications
3.
0n(e pinning ;+i%%s
!.
5.
>no*%e(ge inc%$(es2./ 0n(e stan(ing o& O48ect o iente( p og amming concepts 2.2 O48ect o iente( p og amming %ang$age 2.3 ;ma%% si1e app%ication (e)e%opment 2.! 0sing a @0I to inte act *it" ope ato ;+i%%s inc%$(e3./ Rea(ing an( inte p eting p og am speci&ications6 t ans%ating e'$i ements & om p o4%em space to mac"ine space 3.2 Integ ate( 2e)e%opment en)i onment $sage 3.3 P og amming tec"ni'$es 3.! Inte na% Eco(eF (oc$mentation tec"ni'$es 3.5 Testing an( (e4$gging tec"ni'$es 3.6 2oc$mentation tec"ni'$es To (emonst ate t"is $nit o& competence t"e &o%%o*ing eso$ ces *i%% 4e e'$i e(!./ P og amming %ang$age an( (e)e%opment en)i onment !.2 0se e'$i ements an( speci&ication !.3 P og am an( (oc$mentation stan(a (s !.! Pe sona% comp$te o *o +station Competenc, ma, 4e assesse( t" o$g"5./ 2emonst ation o& ea% o sim$%ate( *o + p ocesses 5.2 Re)ie* o& *o + o$tp$t 5.3 Po t&o%io assessment 5.! Inte )ie*s 6./ Competenc, ma, 4e assesse( in t"e *o +p%ace o in a sim$%ate( *o + en)i onment.
6.
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APPLY PROGRAMMING SKILLS IN A SECOND LANGUAGE ICT 313331 T"is $nit (e&ines t"e competenc, e'$i e( to $n(e ta+e int o($cto , p og amming tas+s $sing a p oce($ a% app oac" to p og amming. An o48ect o iente( %ang$age ma, 4e $se( in t"is app oac". PERFORMANCE CRITERIA
ELEMENT /. App%, 4asic %ang$age s,nta< an( %a,o$t
2.
Co(e $sing stan(a ( a%go it"ms
3.
2e4$g co(e
!.
2oc$ment acti)ities Test co(e
5.
/./. Basic language s,nta< $%es an( 4est p actices a e o4se )e( /.2. Lang$age (ata-t,pes6 ope ato s an( e<p essions a e $se( /.3. T"e app op iate %ang$age s,nta< &o se'$ence6 se%ection an( ite ation const $cts is $se(. 2./. (asic programming constructs a%go it"ms a e $se( 2.2. :o($%a p og amming app oac" is $se( 2.3. A4i%it, to c eate se'$entia% sea c"6 inse tion an( (e%etion a%go it"ms to ope ate on one (imensiona% a a, is (emonst ate(. 2.!. ;tan(a ( se'$entia% access a%go it"ms &o te<t an( 4ina , &i%es a e co(e( an( $se( 2.5. ;#L o %ang$age &aci%ities a e $se( to access (ata4ases 3./. Co(e is e)ie*e( )is$a%%, o 4, $se o& (e4$gging too%s p o)i(e( 4, t"e s,stem o t"e o gani1ation 3.2. A (e4$gge to t ace co(e e<ec$tion an( e<amine )a ia4%e contents to (etect an( co ect e o s is $se( !./. @$i(e%ines &o (e)e%oping maintaina4%e co(e a("e ing to a set o& coding standard is &o%%o*e( !.2. Inte na% (oc$mentation stan(a (s an( too%s a e &o%%o*e( an( $se( 5./. ;imp%e tests a e (e)e%ope( an( con($cte( to con&i m t"e co(ing p ocess meets (esign speci&ication 5.2. T"e tests pe &o me( a e (oc$mente( 5.3. Co ections a e ma(e to t"e co(e an( t"e (oc$mentation as nee(e(
42
RANGE OF VARIABLES VARIABLE /. Basic p og amming const $cts RANGE Re&e s to t"e t" ee mo($%a app oac" o& a anging co(e as &o%%o*site ation o epetition (ecision o c"oice se'$ence T"is ma, inc%$(e 4$t is not %imite( toC COBOL Fo t an Pasca% A matte o& o gani1ing6 in(enting an( &o matting co(e so t"at it &o%%o*s gene a%%, accepte( co(ing p actice. :a, inc%$(e3././. Da)a co(ing stan(a ( 3./.2. @N0 co(ing stan(a ( 3./.3. c%ient co(ing stan(a ( 3./.!. B$nga ian notation
/./ /.2 /.3
2.
Lang$age 2./ 2.2 2.3 2.!
3.
Co(ing stan(a (
3./
43
EVIDENCE GUIDE /. C itica% Aspects o& Competenc, Assessment m$st con&i m t"at/./ App%ication p og ams a e (esigne( an( 4$i%t in acco (ance *it" s,stems an( p og amming e'$i ements an( stan(a (s. /.2 2. 0n(e pinning >no*%e(ge App%ication o p og ams (e)e%ope( a e teste( an( meets s,stems an(?o $se speci&ications
3.
0n(e pinning ;+i%%s
>no*%e(ge inc%$(es2./ 0n(e stan(ing o& p og amming concepts 2.2 P og amming %ang$age 2.3 ;ma%% si1e app%ication (e)e%opment 2.! 0sing a @0I to inte act *it" ope ato ;+i%%s inc%$(e3./ Rea(ing an( inte p eting p og am speci&ications6 t ans%ating e'$i ements & om p o4%em space to mac"ine space 3.2 3.3 3.! 3.5 3.6 Integ ate( 2e)e%opment en)i onment $sage P og amming tec"ni'$es Inte na% Eco(eF (oc$mentation tec"ni'$es Testing an( (e4$gging tec"ni'$es 2oc$mentation tec"ni'$es
!.
To (emonst ate t"is $nit o& competence t"e &o%%o*ing eso$ ces *i%% 4e e'$i e(!./ P og amming %ang$age an( (e)e%opment en)i onment !.2 !.3 !.! 0se e'$i ements an( speci&ication P og am an( (oc$mentation stan(a (s Pe sona% comp$te o *o +station
5.
Competenc, ma, 4e assesse( t" o$g"5./ 2emonst ation o& ea% o sim$%ate( *o + p ocesses 5.2 5.3 5.! Re)ie* o& *o + o$tp$t Po t&o%io assessment Inte )ie*s Competenc, ma, 4e assesse( in t"e *o +p%ace o in a sim$%ate( *o + en)i onment.
6.
6./
44
SECTION 3 TRAINING STANDARDS T"ese stan(a (s a e set to p o)i(e tec"nica% an( )ocationa% e($cation an( t aining ETVETF p o)i(e s *it" in&o mation an( ot"e impo tant e'$i ements to consi(e *"en (esigning t aining p og ams &o ce tain '$a%i&ications. T"e, inc%$(e in&o mation on c$ ic$%$m (esignA t aining (e%i)e ,A t ainee ent , e'$i ementsA too%s an( e'$ipmentA t aining &aci%itiesA an( t aine Cs '$a%i&ication. 351 CURRICULUM DESIGN
T"e C$ ic$%$m (esign &o TVET s"a%% 4e o$tcome-4ase( in(icating t"e competencies t"at %ea ne s a e e<pecte( to (emonst ate a&te co$ se (e%i)e ,. T"e (esign s"o$%( s"o* a p%an inco po ating a st $ct$ e( se ies o& inten(e( %ea ning o$tcomes an( associate( %ea ning e<pe iences Ei.e. t"e o48ecti)es6 st $ct$ e6 content6 assessment an( se'$encing o& *"at "as to 4e %ea ne(6 gene a%%, o gani1e( as e%ate( com4inations o se ies o& mo($%es an( e%ementsF. T"e (esign s"a%% 4e 4ase( on t"e nationa% '$a%i&ications as p om$%gate( 4, TE;2A. T"e pac+age o& '$a%i&ication is a co%%ection o& $nits o& competenc, meeting ce tain 8o4 o%es t"at a e meaning&$% in t"e *o +p%ace. T"e (esign o& t"e c$ ic$%$m s"a%% inc%$(e t"e &o%%o*ing components- Co$ se tit%e6 Nomina% 2$ ation o& t"e Co$ se6 #$a%i&ication Le)e%6 Co$ se 2esc iption6 Lea ning O$tcomes6 2e%i)e , :o(es6 Assessment App oac"es an( Reso$ ces. 2etai%s in t"e p epa ation o& t"e competenc,-4ase( c$ ic$%$m can 4e &o$n( in t"e TE;2A Competenc,-4ase( C$ ic$%$m ECBCF 0se Cs @$i(e. TE;2A s"a%% come $p *it" (esign e<emp%a s o& competenc,-4ase( c$ ic$%a 4$t instit$tions ma, a%so (e)e%op t"ei o*n c$ ic$%a p o)i(e( t"e components mentione( a4o)e a e inc%$(e(.
352
TRAINING DELIVERY
T"e (e%i)e , o& t aining s"a%% a("e e to t"e (esign o& t"e c$ ic$%$m. 2e%i)e , s"a%% 4e g$i(e( 4, t"e /. 4asic p incip%es o& competenc,-4ase( TVET. T"e t aining is 4ase( on c$ ic$%$m (e)e%ope( & om t"e competenc, stan(a (sA Lea ning is mo($%a in its st $ct$ eA T aining (e%i)e , is %ea ne -cente e( an( s"o$%( accommo(ate in(i)i($a%i1e( an( se%&-pace( %ea ning st ategiesA T aining is 4ase( on *o + t"at m$st 4e pe &o me(A 45
T aining mate ia%s a e (i ect%, e%ate( to t"e competenc, stan(a (s an( t"e c$ ic$%$m mo($%esA Assessment is 4ase( in t"e co%%ection o& e)i(ence o& t"e pe &o mance o& *o + to t"e in($st , e'$i e( stan(a (A T aining p og am a%%o*s &o ecognition o& p io %ea ning ERPLF o c$ ent competenciesA T aining a%%o*s &o m$%tip%e ent , an( e<itA an( T aining p og ams a e egiste e( *it" t"e 0TPRA;.
T"e competenc,-4ase( TVET s,stem ecogni1es )a io$s t,pes o& (e%i)e , mo(es6 4ot" on an( o&&-t"e-8o4 as %ong as t"e %ea ning is ( i)en 4, t"e competenc, stan(a (s speci&ie( 4, t"e in($st ,. T"e &o%%o*ing t aining mo(a%ities ma, 4e a(opte( *"en (esigning t aining p og ams T"e ($a%i1e( mo(e o& t aining (e%i)e , is p e&e e( an( ecommen(e(. T"$s p og ams *o$%( contain 4ot" in - sc"oo% an( in-in($st , t aining o &ie%(*o + components. 2etai%s can 4e e&e e( to t"e 2$a% T aining ;,stem E2T;F Imp%ementing R$%es an( Reg$%ations. :o($%a ?se%&-pace( %ea ning is a competenc,-4ase( t aining mo(a%it, *"e ein t"e t ainee is a%%o*e( to p og ess at "is o*n pace. T"e t aine 8$st &aci%itates t"e t aining (e%i)e ,. Pee teac"ing?mento ing is a t aining mo(a%it, *"e ein &ast %ea ne s a e gi)en t"e oppo t$nit, to assist t"e s%o* %ea ne s. ;$pe )ise( in($st , t aining o on-t"e-8o4 t aining is an app oac" in t aining (esigne( to en"ance t"e +no*%e(ge an( s+i%%s o& t"e t ainee t" o$g" act$a% e<pe ience in t"e *o +p%ace to ac'$i e speci&ic competencies p esc i4e( in t"e t aining eg$%ations. 2istance %ea ning is a &o ma% e($cation p ocess in *"ic" ma8o it, o& t"e inst $ction occ$ s *"en t"e st$(ents an( inst $cto a e not in t"e same p%ace. 2istance %ea ning ma, emp%o, co espon(ence st$(,6 o a$(io6 )i(eo o comp$te tec"no%ogies. P o8ect-4ase( inst $ction is an a$t"entic inst $ctiona% mo(e% o st ateg, in *"ic" st$(ents p%an6 imp%ement an( e)a%$ate p o8ects t"at "a)e ea% *o %( app%ications.
46
353
TOOLS AND EQUIPMENT
T"e '$antit, o& too%s an( e'$ipment to 4e $se( &o t"e con($ct o& t aining &o t"is '$a%i&ication s"a%% (epen( on t"e n$m4e o& st$(ents6 si1e o& t"e c%ass6 an(?o mo(a%it, o& t aining. T"e most impo tant consi(e ation is to ma+e s$ e t"at too%s an( e'$ipment a e a(e'$ate%, p o)i(e( to a%% t ainees *"en nee(e(. T"e act$a% %ist o& too%s6 e'$ipment6 mac"ines6 s$pp%ies an( ot"e mate ia%s to 4e $se( s"a%% 4e i(enti&ie( an( (etai%e( in t"e Competenc, Base( C$ ic$%$m ECBCF to 4e s$4mitte( 4, t"e TVET p o)i(e *"en egiste ing a co$ se o t aining p og am *it" TE;2A. 2$e to t"e &ast-c"anging nat$ e o& t"e In&o mation an( Comm$nications Tec"no%og, EICTF secto 6 TVET p o)i(e s a e emin(e( to $se an( p o)i(e t"ei t ainees *it" t"e %atest tec"no%og, too%s6 e'$ipment an( mate ia%s *"e e app op iate an( app%ica4%e. In cases *"e e t"e e a e specia%i1e( too%s6 e'$ipment an( &aci%ities t"at a e not gene a%%, consi(e e( stan(a ( e'$i ements o not a4so%$te e'$isites &o t aining6 t"e in($st , *o +ing g o$p o TE;2A ma, p o)i(e g$i(e%ines o speci&ic a()ice on s$c" matte s.
354
TRAINING FACILITIES
T"e *o +s"op o t aining &o an, co$ se is (ictate( 4, t" ee impo tant &acto sEaF t"e nat$ e an( t,pe o& co$ se to 4e con($cte(A E4F t"e n$m4e o& t ainees an( EcF t"e t,pe an( si1e o& e'$ipment an( mac"ines to 4e insta%%e( o $se(. App op iate consi(e ation s"o$%( 4e gi)en in p o)i(ing an( a%%ocating *o + space6 comm$nications &aci%ities6 an( t"e $s$a% *o +p%ace amenities to ens$ e a p ope %ea ning en)i onment. ="e e app%ica4%e6 t aining s"a%% 4e "e%( o con($cte( in %ea ning &aci%ities in acco (ance *it" gene a%%, accepte( in($st , stan(a (s an( p actice.
355
TRAINERS> QUALIFICATION
T"e e a e #$a%i&ication Le)e%s I to IV6 & om T aine I to :ento ?:aste T aine (e&ine( an( (esignate( 4, TE;2A. Eac" '$a%i&ication %e)e% is a com4ination o& competencies in Tec"no%og, an( :et"o(o%og, ? P o&essiona% st eams. T"e tec"no%og, %e)e%s &o%%o* t"e PT#F6 a s,stem o& assessment an( ce ti&ication &o *o +e s. A T aine s"a%% "a)e Nationa% Ce ti&icate "ig"e t"an o e'$a% to t"e '$a%i&ication %e)e% o& t"e t a(e "e?s"e is teac"ing.
47
357
INSTITUTIONAL ASSESSMENT
Instit$tiona% Assessment is $n(e ta+en 4, t ainees to (ete mine t"ei ac"ie)ement o& $nits o& competenc,. A ce ti&icate o& ac"ie)ement is iss$e( &o eac" $nit o& competenc,. T"e instit$tiona% assessment is a(ministe e( 4, t"e t aine ?assesso .
48
SECTION 4
NATIONAL ASSESSMENT AND CERTIFICATION ARRANGEMENTS
!./
To attain t"e Nationa% #$a%i&ication o& P og amming NC IV6 t"e can(i(ate m$st (emonst ate competence in a%% t"e $nits t" o$g" p o8ect-t,pe assessment co)e ing a%% t"e $nits %iste( in ;ection /. ;$ccess&$% can(i(ates s"a%% 4e a*a (e( a Nationa% Ce ti&icate signe( 4, t"e TE;2A 2i ecto @ene a%. In(i)i($a%s aspi ing to 4e a*a (e( t"e '$a%i&ication o& P og amming NC IV m$st ac'$i e Ce ti&icate o& Competenc, in a%% t"e &o%%o*ing in(i)i($a% co e $nits o& t"e #$a%i&ication. Can(i(ates ma, app%, &o assessment in an, acc e(ite( assessment cente . !.2./2e)e%oping o48ect-o iente( app%ication !.2././ 2esign p og am %ogic !.2./.2 App%, p og am-(e)e%opment app oac" !.2./.3 App%, OOP %ang$age s+i%%s !.2.22e)e%op app%ications $sing p oce($ a%-p og amming %ang$age !.2.2./ 2esign p og am %ogic !.2.2.2 App%, p og am-(e)e%opment app oac" !.2.2.3 App%, p og amming s+i%%s in a secon( %ang$age ;$ccess&$% can(i(ates s"a%% 4e a*a (e( Ce ti&icates o& Competenc, ECOCF.
!.2
!.3
0pon acc$m$%ation an( s$4mission o& a%% COCs ac'$i e( &o t"e e%e)ant $nits o& competenc, comp ising a '$a%i&ication6 an in(i)i($a% s"a%% 4e iss$e( t"e co espon(ing Nationa% Ce ti&icate. Assessment s"a%% &oc$s on t"e co e $nits o& competenc,. T"e 4asic an( common $nits s"a%% 4e integ ate( o assesse( conc$ ent%, *it" t"e co e $nits. T"e &o%%o*ing a e '$a%i&ie( to app%, &o assessment an( ce ti&ication!.5./ @ a($ates o& &o ma%6 non-&o ma% an( in&o ma% inc%$(ing ente p ise-4ase( t aining p og ams. !.5.2 E<pe ience( *o +e s E*age emp%o,e( o se%& emp%o,e(F
!.! !.5
!.6
T"e g$i(e%ines on assessment an( ce ti&ication a e (isc$sse( in (etai% in t"e JP oce($ es :an$a% on Assessment an( Ce ti&icationJ an( J@$i(e%ines on t"e Imp%ementation o& t"e P"i%ippine TVET #$a%i&ication an( Ce ti&ication ;,stem EPTO#;FJ.
49
DEFINITION OF TERMS GENERAL /F C!)#$1$"-#$%& - is t"e p ocess o& )e i&,ing an( )a%i(ating t"e competencies o& a pe son t" o$g" assessment 2F C!)#$1$"-#! %1 C%2(!#!&"? @COCA G is a ce ti&ication iss$e( to in(i)i($a%s *"o pass t"e assessment &o a sing%e $nit o c%$ste o& $nits o& competenc, 3F C%22%& C%2(!#!&"$!* - a e t"e s+i%%s an( +no*%e(ge nee(e( 4, a%% peop%e *o +ing in a pa tic$%a in($st , !F C%2(!#!&"? - is t"e possession an( app%ication o& +no*%e(ge6 s+i%%s an( attit$(es to pe &o m *o + acti)ities to t"e stan(a ( e<pecte( in t"e *o +p%ace 5F C%2(!#!&"? A**!**2!&# - is t"e p ocess o& co%%ecting e)i(ence an( ma+ing 8$(gements on *"et"e competenc, "as 4een ac"ie)e( 6F C%2(!#!&"? S#-&'-)' @CSA - is t"e in($st ,-(ete mine( speci&ication o& competencies e'$i e( &o e&&ecti)e *o + pe &o mance 3F C%&#!B# %1 A**!**2!&# - e&e s to t"e p%ace *"e e assessment is to 4e con($cte( o ca ie( o$t 5F C%)! C%2(!#!&"$!* - a e t"e speci&ic s+i%%s an( +no*%e(ge nee(e( in a pa tic$%a a ea o& *o + - in($st , secto ?occ$pation?8o4 o%e 7F C)$#$"-0 -*(!"#* %1 "%2(!#!&"? - e&e s to t"e e)i(ence t"at is essentia% &o s$ccess&$% pe &o mance o& t"e $nit o& competenc, /.F E0!"#$.! C%2(!#!&"$!* - a e t"e a((itiona% s+i%%s an( +no*%e(ge e'$i e( 4, t"e in(i)i($a% o ente p ise &o *o + //F E0!2!&#* - a e t"e 4$i%(ing 4%oc+s o& a $nit o& competenc,. T"e, (esc i4e in o$tcome te ms t"e &$nctions t"at a pe son pe &o m in t"e *o +p%ace /2F E.$'!&"! G/$'! - is a component o& t"e $nit o& competenc, t"at (e&ines o i(enti&ies t"e e)i(ences e'$i e( to (ete mine t"e competence o& t"e in(i)i($a%. It p o)i(es in&o mation on c itica% aspects o& competenc,6 $n(e pinning +no*%e(ge6 $n(e pinning s+i%%s6 eso$ ce imp%ications6 assessment met"o( an( conte<t o& assessment /3F L!.!0 - e&e s to t"e catego , o& s+i%%s an( +no*%e(ge e'$i e( to (o a 8o4 /!F M!#,%' %1 A**!**2!&# - e&e s to t"e *a,s o& co%%ecting e)i(ence an( *"en e)i(ence s"o$%( 4e co%%ecte(
99999999999999999999999999999999999999999999999999999999999999999999999999999999 P og amming NC IV
50
/5F N-#$%&-0 C!)#$1$"-#! @NCA G is a ce ti&ication iss$e( to in(i)i($a%s *"o ac"ie)e a%% t"e e'$i e( $nits o& competenc, &o a nationa% '$a%i&ication (e&ine( $n(e t"e T aining Reg$%ations. NCs a e a%igne( to speci&ic %e)e%s *it"in t"e PT#F /6F P!)1%)2-&"! C)$#!)$- - a e e)a%$ati)e statements t"at speci&, *"at is to 4e assesse( an( t"e e'$i e( %e)e% o& pe &o mance /3F Q/-0$1$"-#$%& - is a c%$ste o& $nits o& competencies t"at meets 8o4 o%es an( a e signi&icant in t"e *o +p%ace. It is a%so a ce ti&ication a*a (e( to a pe son on s$ccess&$% comp%etion o& a co$ se in ecognition o& "a)ing (emonst ate( competencies in an in($st , secto /5F R-&;! %1 V-)$-30!* - (esc i4es t"e ci c$mstances o conte<t in *"ic" t"e *o + is to 4e pe &o me( /7F R!"%;&$#$%& %1 P)$%) L!-)&$&; @RPLA G is t"e ac+no*%e(gement o& an in(i)i($a%Cs s+i%%s6 +no*%e(ge an( attit$(es gaine( & om %i&e an( *o + e<pe iences o$tsi(e egiste e( t aining p og ams 2.F R!*%/)"! I2(0$"-#$%&* - e&e s to t"e eso$ ces nee(e( &o t"e s$ccess&$% pe &o mance o& t"e *o + acti)it, (esc i4e( in t"e $nit o& competenc,. It inc%$(es *o + en)i onment an( con(itions6 mate ia%s6 too%s an( e'$ipment 2/F T%%0 C%2(!#!&"$!* - a e t"e s+i%%s an( +no*%e(ge t"at e)e ,one nee(s &o *o + 22F T)-$&$&; R!;/0-#$%&* @TRA G e&e s to t"e (oc$ment p om$%gate( an( iss$e( 4, TE;2A consisting o& competenc, stan(a (s6 nationa% '$a%i&ications an( t aining g$i(e%ines &o speci&ic secto s?occ$pations. T"e TR se )e as 4asis &o esta4%is"ment o& '$a%i&ication an( ce ti&ication $n(e t"e PT#F. It a%so se )es as g$i(e &o (e)e%opment o& competenc,-4ase( c$ ic$%a an( inst $ctiona% mate ia%s inc%$(ing egist ation o& TVET p og ams o&&e e( 4, TVET p o)i(e s 23F U&'!)($&&$&; K&%+0!';! - e&e s to t"e competenc, t"at in)o%)es in app%,ing +no*%e(ge to pe &o m *o + acti)ities. It inc%$(es speci&ic +no*%e(ge t"at is essentia% to t"e pe &o mance o& t"e competenc, 2!F U&'!)($&&$&; SC$00* - e&e s to t"e %ist o& t"e s+i%%s nee(e( to ac"ie)e t"e e%ements an( pe &o mance c ite ia in t"e $nit o& competenc,. It inc%$(es gene ic an( in($st , speci&ic s+i%%s 25F U&$# %1 C%2(!#!&"? G is a component o& t"e competenc, stan(a (s stating a speci&ic +e, &$nction o o%e in a pa tic$%a 8o4 o occ$pationA it is t"e sma%%est component o& ac"ie)ement t"at can 4e assesse( an( ce ti&ie( $n(e t"e PT#F
99999999999999999999999999999999999999999999999999999999999999999999999999999999 P og amming NC IV
51

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TR - Programming NC IV

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TRAINING REGULATIONS

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

COMPETENCY STANDARDS Basic Competencies Common Competencies Co e Competencies 2 - 25 26 - 32 33 - !!

ASSESSMENT AND CERTIFICATION ARRANGEMENTS COMPETENCY MAP DEFINITION OF TERMS

TRAINING REGULATIONS FOR PROGRAMMING NC IV S!"#$%& 1 PROGRAMMING NC IV QUALIFICATIONS

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

2. Cont i4$te to t"e (e)e%opment o& comm$nication st ategies

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

!. Faci%itate g o$p (isc$ssion

5. Con($ct inte )ie*

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

2. E&&ecti)e g o$p inte action

3. T,pes o& Inte )ie*

!. Inte )ie* sit$ations

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

2. 0n(e pinning >no*%e(ge

3. 0n(e pinning ;+i%%s

!. Reso$ ce Imp%ications 5. :et"o(s o& Assessment

6. Conte<t o& Assessment

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

UNIT OF COMPETENCY 4 UNIT CODE UNIT DESCRIPTOR 4 4

2. Foste in(i)i($a% an( o gani1ationa% g o*t"

2.2. 2.3. 2.!. 3./. 3.2.

3. :onito an( e)a%$ate *o +p%ace %ea ning

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

2. O gani1ationa% e'$i ements

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

2. 0n(e pinning >no*%e(ge

3. 0n(e pinning ;+i%%s

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

5. :et"o(s o& Assessment

6. Conte<t o& Assessment

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

UNIT OF COMPETENCY 4 UNIT CODE UNIT DESCRIPTOR 4 4

I(enti&, possi4%e so%$tions

Recommen( so%$tion to "ig"e management

E)a%$ate?:onito es$%ts an( o$tcome

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

2. Occ$pationa% "ea%t" an( sa&et,

!./. !.2. !.3.

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

3. 0n(e pinning ;+i%%s

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

5. :et"o(s o& Assessment

6. Conte<t o& Assessment

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

3. Ana%,1e6 inte p et an( o gani1e in&o mation gat"e e(

!. P esent &in(ings? ecommen(ations

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

6./. P ocesse( an( pac+age( (ata

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

2. 0n(e pinning >no*%e(ge

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

UNIT OF COMPETENCY 4 UNIT CODE UNIT DESCRIPTOR 4 4

PLAN AND ORGANI6E 500311119

2. P%an an( sc"e($%e *o + acti)ities

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

3. App op iate pe sonne%?a$t"o ities

3./. App op iate pe sonne% inc%$(e3.2. :anagement 3.3. Line ;ta&&

99999999999999999999999999999999999999999999999999999999999999999999999999999999 TR - P og amming NC IV P om$%gate( 99999999999999 2..5

2. 0n(e pinning >no*%e(ge