IT Essentials 5.

0 Overview
February 2013

Contents
Overview

1 2 3 4

5 6

Instructor Trainin"

Course %esi"n

&irtual 'earnin" Tools

(co)e and (e*uence

E*ui)+ent

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

Overview

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

IT Essentials 5.0

(ubtitle- (i.e 2,/ 'e t !li"ned and so tware wit# an introduction to advanced conce)ts

0 ! co+)re#ensive overview o co+)uter #ardware

0 %esi"ned or students )ursuin" careers in IT w#o

want )ractical 1nowled"e o #ow di erent ty)es o co+)utin" devices wor1 labs/ assess+ents t#at )rovide i++ediate dia"nostic eedbac1/ Cisco $ac1et Tracer si+ulation activities/ and virtual learnin" tools students )re)are or latest Co+)TI! !6 certi ication e2a+s learnin" and teac#in" ca)abilities

0 Interactive learnin" e2)erience wit# #ands3on

0 Co+)TI! !))roved 4uality Content5 #el)s

0 !vailable in Cisco 7et()ace wit# i+)roved

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

Content C#an"es in ITE 5.0

0 7ew course desi"n ali"ns wit# Co+)TI! !6 e2a+ to)ics 0 7ew and u)dated content
7ew +obile device content 7ew client side virtuali.ation s1ills E2)anded 8indows 9 O( to)ics Increased troubles#ootin" s1ills Increased networ1in" and security s1ills :)dated s1ills review e2a+ 7ew c#ec1)oint e2a+ and )ractice inal e2a+ ;e)orted errors in )rior version corrected

0 :)dated Cisco $ac1et Tracer activities

$ac1et Tracer<s ric# si+ulation environ+ent allows students to e2)eri+ent wit# networ1 be#avior and develo) )roble+ solvin" and troubles#ootin" s1ills

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

ITE 5.0 on Cisco 7et()ace

0 ITE 5.0 is available on Cisco 7et()ace
:sers +ust u)"rade to Cisco 7et()ace to access course +aterials Instructor trainin" classes are only available on 7et()ace

0 >ene its o 7et()ace course delivery

Curriculu+ can be accessed t#rou"# +obile devices I+)roved user inter ace e2)erience
!bility to control si.e o ont/ c#a)ter te2t area/ and +edia area

Course +ana"e+ent le2ibility or instructors

!bility to add course content/ includin" videos/ docu+ents/ and lin1s !bility to add assi"n+ents and add or +odi y *ui..es !bility to reorder course c#a)ters

Co++unication and collaboration tools/ includin" "rou)s/ discussion t#reads/ and course calendar wit# auto+atic noti ications

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

7et()ace Course 7avi"ation

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

ITE in 7et()ace
0 Clic1 c#a)ter lin1s to access c#a)ter content

0 Clic1 s#aded )art o scroll bar to e2)and or +ini+i.e te2t and +edia screens

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

!ssi"n+ents
Clic1 1- 'aunc# Course

0 Instructors can add lin1s or content as assi"n+ents wit# due dates 0 !ssi"n+ents also a))ear in Ay Tas1s area on t#e #o+e)a"e

Clic1 3- 'aunc# Content

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

Course (yllabus
0 Instructors can use t#e Course (yllabus to )resent t#e overall course low %ue dates set by t#e instructor are clearly dis)layed in t#e low %ue dates can be re lected on t#e course calendar as well

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

10

E2a+s

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

11

>ene its or (tudents

0 O ers a co+)re#ensive introduction to t#e IT industry 0 $rovides interactive e2)osure to )ersonal co+)uters/

#ardware/ +obility/ and o)eratin" syste+s

0 'earnin" by doin"- #ands3on activities and labs #el)

students beco+e a+iliar wit# #ow to sa ely and securely install/ con i"ure/ +aintain/ u)"rade/ and troubles#oot co+)uter syste+s
0 !nyti+e learnin"- course te2t/ assi"n+ents/ *ui..es/

and discussions are su))orted on +obile devices

0 I++ediate eedbac1 on assess+ent *uestions #el)s

students +onitor )ro"ress and rein orces learnin"

0 Bel)s students )re)are or Co+)TI! !6 certi ication

e2a+s
0 (u))orts develo)+ent o career s1ills needed to

succeed in entry3level IT Cobs

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

12

8#o (#ould EnrollF

0 (tudents see1in" career3oriented/ entry3level #ardware and so tware s1ills to )re)are

or careers in tec#nical su))ort roles and in or+ation and co++unications tec#nolo"y DICTE
0 (tudents w#o want to "ain s1ills and wor1in" 1nowled"e o #ow co+)uters wor1/ #ow

to asse+ble co+)uters/ and #ow to troubles#oot #ardware and so tware issues

0 (tudents at +any education levels and ty)es o institutions includin" #i"# sc#ools/

secondary sc#ools/ universities/ colle"es/ career and tec#nical sc#ools/ and non3 traditional learnin" environ+ents suc# as co++unity or"ani.ations

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

13

7etwor1in" !cade+y Curricula $ort olio

7etwor1 $ro essional 7etwor1 ()ecialist 7etwor1 !ssociate 7etwor1 Tec#nician IT Tec#nician

CC7$ Bealt# Bealt# In In or+ation or+ation 7etwor1in" 7etwor1in" CC7! %iscovery IT Essentials CC7! E2)loration

CC7! (ecurity

!ssess+ents/ $ac1et Tracer/ !s)ire/ $ass)ort21 to Entre)reneurs#i)

Student Networking Knowledge and Skills

2013 Cisco and/or its a iliates. !ll ri"#ts reserved. Cisco $ublic 1,

Course %esi"n

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

15

7ew Co+)TI! !6 Certi ication E2a+s

2009 Edition
!6 Essentials 2203901

2012 Edition
220-801

!6 $ractical !))lication 2203902

220-802

0 7ew certi ication e2a+s were announced in October 2012 0 2203900 series e2a+s will be available until !u"ust 31/ 2013 0 >ot# t#e 2203?01 and 2203?02 e2a+s +ust be )assed or Co+)TI! !6

certi ication
0 (tudent vouc#ers are available or ?003series e2a+s t#rou"# t#e

Co+)TI! !ut#ori.ed $artner $ro"ra+

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

1=

Co+)TI! !6 Certi ication E2a+ To)ics

220-801
0 $C Bardware 0 7etwor1in" 0 'a)to)s 0 $rinters 0 O)erational $rocedures

220-802
0 O)eratin" (yste+s 0 (ecurity 0 Aobile %evices 0 Troubles#ootin"

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

19

!li"n+ent wit# Co+)TI! !6 Certi ication

ITE 5.0 C#a)ter 1. $ersonal Co+)uter 2. 'ab $rocedures 3. Co+)uter !sse+bly ,. $reventive Aaintenance 5. O)eratin" (yste+s =. 7etwor1s 9. 'a)to)s ?. Aobile %evices @. $rinters 10. (ecurity 11. T#e IT $ro essional
2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

2203?01 e2a+

2203?02 e2a+

12. !dvanced Troubles#ootin"

Cisco $ublic

1?

IT Essentials 5.0 Course %esi"n

0 %elivered in Cisco 7et()ace/ wit# i+)roved user inter ace

and learnin" environ+ent eatures and unctionality

0 12 c#a)ters and c#a)ter e2a+s 0 !))ro2i+ately =00 assess+ent ite+s 0 1 s1ills review e2a+/ 1 c#ec1)oint e2a+/ 1 )ractice inal/ 1

inal e2a+/ 1 s1ills3based assess+ent/ and 2 )ractice e2a+s or Co+)TI! !6 certi ication
0 !))ro2i+ately 1?0 #ands3on labs and activities 0 ? Cisco $ac1et Tracer activities and new +obile o)eratin"

syste+ DO(E si+ulator tool

0 Co+)TI! !))roved 4uality Content 3 ali"ns wit# Co+)TI!

!6 certi ication e2a+s

0 7ew translated versions will be based on 5.0

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

1@

(co)e and (e*uence

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

20

IT Essentials 5.0 Course Outline

Course Cha ters and !oals
Ch" 1 #ntrodu$tion to the %ersonal Co& uter Goal--%escribe a )ersonal co+)uter syste+

Ch" '

(a to s Goal- %escribe #ow la)to)s are constructed/ basic con i"uration/ +aintenance/ and troubles#ootin" ,o)ile -e.i$es Goal- %escribe o)eratin" syste+s/ basic con i"uration/ +aintenance/ security/ and re)air or +obile devices %rinters Goal- %e+onstrate ran"e o )rocedures re*uired or )rinters Se$urit0 Goal- E2)lain i+)ortance o security/ describe )rocedures/ and )er or+ security +easures *he #* %ro2essional Goal- %escribe t#e co++unication and related s1ills needed by an IT )ro essional /d.an$ed *rou)leshooting Goal- $er or+ advanced troubles#ootin" )rocedures on co+)uters/ o)eratin" syste+s/ la)to)s/ )rinters/ and networ1s

Ch" 2

(a) %ro$edures and *ool +se Goal- %e+onstrate sa e lab )rocedures and )ro)er tool use

Ch" 8

Ch" 3

Co& uter /sse&)l0 Goal- !sse+ble a des1to) co+)uter ro+ co+)atible co+)onents and u)"rade a co+)uter syste+ to +eet re*uire+ents 1.er.iew o2 %re.entati.e ,aintenan$e and *rou)leshooting Goal- E2)lain t#e basic rules o )reventive +aintenance and t#e troubles#ootin" )rocess 1 erating S0ste&s Goal- Install/ u)"rade/ navi"ate/ and troubles#oot various o)eratin" syste+s Networks Goal- %escribe/ create/ and +aintain a networ1

Ch" 9

Ch" 4

Ch" 10

Ch" 5

Ch" 11

Ch" 6

Ch" 12

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

21

IT Essentials 5.0 Course ObCectives

/2ter $o& leting the $ourse3 students will )e a)le to er2or& the 2ollowing tasks4
%e ine in or+ation tec#nolo"y DITE and describe t#e co+)onents o a )ersonal co+)uter %escribe #ow to )rotect )eo)le/ e*ui)+ent/ and t#e environ+ent ro+ accidents/ da+a"e/ and conta+ination $er or+ a ste)3by3ste) asse+bly o a des1to) co+)uter E2)lain t#e )ur)ose o )reventive +aintenance and identi y t#e ele+ents o t#e troubles#ootin" )rocess Install and su))ort t#e 8indows 9 o)eratin" syste+ :)"rade or re)lace co+)onents o a la)to) and )rinter/ based on custo+er needs %escribe t#e eatures/ c#aracteristics/ and o)eratin" syste+s o +obile devices Con i"ure co+)uters to connect to an e2istin" networ1 I+)le+ent basic #ardware and so tware security )rinci)les !))ly "ood co++unications s1ills and )ro essional be#avior w#ile wor1in" wit# custo+ers $er or+ )reventive +aintenance and basic troubles#ootin" !ssess custo+er needs/ analy.e )ossible con i"urations/ and )rovide solutions or reco++endations or #ardware/ o)eratin" syste+s/ networ1in"/ and security

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

22

For Aore In or+ation

0 'atest docu+ents are )osted on t#e IT Essentials ;esources )a"e on

Cisco 7et()ace
IT Essentials (co)e and (e*uence IT Essentials F!4s IT Essentials %atas#eet IT Essentials !t3!3Glance IT Essentials Overview $resentation

0 $ro+otional video available on IT Essentials course overview )a"e 0 &isit Co+)TI! or !6 certi ication in or+ation

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

23

E*ui)+ent

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

2,

ITE 5.0 E*ui)+ent ;e*uire+ents

0 Bardware
One "i"abyte DG>E ;!A D8indows 9 323bitE or Two G> ;!A D8indows 9 =,3bitE D2 2 512 A> or 2 2 1G> su""estedE
(o+e labs will re*uire one +odule o ;!A to be uninstalled or t#e si+ulation o a aulty +odule or troubles#ootin" )ur)oses. 1 G> is t#e +ini+u+ re*uire+ent to run t#e ull unctions o 8indows 9 $ro essional

0 (o tware
Aicroso t 8indows 9 $ro essional DAedia C%E

0 !dditional Ite+s/;esources
One Internet connection or Internet searc#es and driver downloads Dt#is could be t#e instructorHs wor1stationE One )rinter or inte"rated )rinter/scanner/co)ier or t#e class to s#are One 'in1sys wireless router/switc# or e*uivalent or t#e class to s#are/ 'in1sys +odel 8;T E2500

0 7%G 7ET'!>6 can be used to co+)lete t#e +aCority o labs 0 Co+)lete list available on E*ui)+ent 'ists by Curriculu+ )a"e
2013 Cisco and/or its a iliates. !ll ri"#ts reserved. Cisco $ublic 25

Ty)ical 'ab 'ayout

0 'ab si.e o 12315 students or #ands3on lab activities
;eco++end ratio o 1 'ab $C )er student

0 (o+e lab activities re*uire t#e student 'ab $Cs to be connected

to a local networ1
0 2 instructor wor1stations
1 connected to Internet to searc# or and download iles Ot#er instructor wor1station used or #ands3on lab de+onstrations

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

2=

Instructor Trainin"

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

29

ITE 5.0 Instructor Trainin" ;e*uire+ents

0 ITE ,.0 or ,.1 instructors
7o instructor trainin" re*uired ;eview o instructor resources reco++ended

0 7ew ITE instructors

;e*uired to co+)lete trainin" t#rou"# an Instructor Trainin" Center DITCE Aust success ully )ass s1ills3based assess+ent Instructor Fast Trac1 o)tion available to t#ose wit# )rior subCect +atter 1nowled"e Fast Trac1 enroll+ent )rere*uisites Done or +ore o ollowin"EBold a current/ valid Co+)TI! !6 certi ication For+al evidence o one year o recent e2)erience in co+)uter re)air ield For+al evidence o #avin" tau"#t two classes in t#e subCect area
2013 Cisco and/or its a iliates. !ll ri"#ts reserved. Cisco $ublic 2?

Instructor ;esources
#nstru$tor 5esour$es
5esour$e Instructor ;esource ()otli"#t !re Jou ;eady or ITE 5.0F Overview $$T ;elease 7otes ITE 5.0 Teac#in" $$T ITE 5.0 $lannin" $$T Instructor C#ec1list (1ills3>ased !ssess+ent
2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

-es$ri tion 8eb)a"e wit# lin1s to #el) ul instructor resources !ctivity to brin" awareness to tec#nolo"y c#an"es in ITE 5.0 $resentation e2)lainin" #i"# level conce)ts/ c#an"es/ and site navi"ation %etailed descri)tion o c#an"es ro+ )revious version E2)lanations and ti)s or teac#in" course to)ics One )resentation or eac# c#a)ter coverin" obCectives/ teac#in" analo"ies/ and best )ractices C#ec1list to assist instructors as t#ey )re)are to teac# a course 1 .i) ile wit# eleven se)arate assess+ents or instructors to assi"n as one e2a+ or individually

(o$ation O erin"s I IT Essentials I IT Essentials 5.0 Instructor ;esource ()otli"#t 7et()ace Bo+e I &iew Instructor Courses

IT Essentials resources older Dlin1 available on IT Essentials )a"e and Instructor ;esource ()otli"#tE

Cisco $ublic

2@

$re)arin" or ITE 5.0 in Cisco 7et()ace

1" %re are 2" 6e$o&e /ware 3" *ea$h

0 Tutorials 0 Instructor $ower$oints 0 $artner co++unications 0 Co++unities

Co+)lete K!re Jou ;eadyFL activity to learn about tec#nolo"y u)dates

O)en classes and start teac#in" ITE 5.0

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

30

&irtual 'earnin" Tools

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

31

&irtual 'earnin" Tools

0 Two standalone tools are )rovided wit# t#e curriculu+ in t#e IT Essentials resources older
&irtual %es1to) &irtual 'a)to)

0 %esi"ned to su))le+ent classroo+ learnin" and )rovide interactive learnin" o))ortunities 0 >ot# )rovide a virtual K#ands3onL e2)erience w#ere )#ysical e*ui)+ent access is li+ited 0 Enable students to virtually disasse+ble and reasse+ble des1to)s and la)to)s 0 T#e ollowin" slides de+onstrate t#e &irtual 'a)to) introductory tutorial

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

32

&irtual 'a)to) Tutorial

1r $li$k the Ski )utton to go dire$tl0 to using 7irtual (a to

Cli$k the arrow to .iew the )rie2 tutorial

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

33

T#e T#ree Aodes

(earn &ode Ste -)0-ste instru$tions 2or re&o.ing and installing $o& onents

Sel2-$he$k 2or understanding *est &ode E8 lore &ode

2013 Cisco and/or its a iliates. !ll ri"#ts reserved. Cisco $ublic 3,

#n2or&ation a)out la to 2eatures and $o& onents

!li"nin" and Installin" Co+)onents

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

35

'earn Aode- E2ternal Cables 'ayer

2013 Cisco and/or its a iliates. !ll ri"#ts reserved.

Cisco $ublic

3=

T#an1 you.