Activation of Blackberry Probing: Check on Package > Phone Model System Navigation: KENAN > SI > Mobile Number

> Pre aid SI > Check !alance Advise: "ial #$%%& > select akage > S'A ()hrs > Advise on charges * auto rene+al ,or monthly ackage > advise that data ca ing volume * charges i, e-ceeded CMSS .easoning: /otlink > En0uiry > !lackberry > A Deactivation of Blackberry Advise: "ial #$%%& > S'A (hrs > Advise balance +ill not be re,unded CMSS .easoning: /otlink > En0uiry > !lackberrry > Actn1"eactn Unable to Activate Im sorry to hear that you are unable to activate your !lackberry re aid service2 Probing: check !lackberry model > "evice signal > error message * duration System Navigation: check Kenan > SI > mobile number > Pre aid SI > account status * check KENAN > SI > Mobile number > com onent * check in E!PS on activation charges CMSS .easoning: /otlink > Com laint > !lackberry > Actn1"eactn GPRS/EDGE: small letter Provide in,o : turn 3N +ireless > using manage connection > select mobile connection > check mobile net+ork > o tion > net+ork > net+ork o tion > change o tion > select manual > scan ,or available net+ork > select myMa-is Unable to send/receive email Provide in,o: the +ireless service roviders net+ork is not ,unctioning correctly or the +ireless transclever on the !! smart hone is turned o,,2 .esolution: 4 make sure that the +oreless transclever is turned on2 ,rom the !! home screen5 click turn +ireless 3N2 lication