QUICK REFERENCE GUIDE

I)

ABACUS / SABRE

Security Sign on to computer Sign off the computer Display all work areas

SI* SO* *S*

II)

Information and Help Display index of information chapters Request help

F*FOX F*FOX/CAR

III)

Encode and Decode City - encode City - decode Country - encode Country - decode Airline encode Airline decode Aircraft equipment encode Aircraft equipment decode City record

W/-CCLONDON W/*LON HCCC/INDIA HCCC/IN W/-ALKINGFISHER W/*IT W/EQ-BOEING W/EQ*744 NA

IV)

Scrolling Move down Move up Move bottom Move top

MD MU MB MT

V)

Printing Print all fields of the BF Print ticket, itinerary and MIT for all passengers Print ticket only Create electronic ticket

DITDPI WETRDPE WDPE WETR

VI)

Air Availability Display availability for today Display more availability Display availability by date & time Display availability by Airline Direct link to carrier Display more from carrier link

1STOLON 1* 110JULBOMLHR1000 110JULBOMLHRIT 110JULBOMLHRIT 1*

VII) Sell, Change and Cancel Flights Reference sell flight Reference sell all flights Direct sell flights

01K13 03C2Y3 0IT7K20JULBOMLHRNN1

Sell open segment Create ARNK segment Change segment status Change segment 2 to 3 passengers Rebook segments to F class Cancel segment 2 Cancel itinerary

0YYOPENYCPHFRADS1 /1A 01HK ,3S2 WC1C X2 XI

QUICK REFERENCE GUIDE VIII) Timetable View timetable by date and city pair Convert availability display to timetable Convert timetable to availability display IX) Name Field Add name field Add child name Add infant name Change name 3 to Reed Delete name 3 X) Phone Field Add agency phone Add business phone Change phone Delete phone XI) Timatic Display timatic menu XII) Minimum Connecting Time Display minimum connecting time XIII) Ticketing Field Add ticketing field Add ticketing field with date Change ticketing field to ticketed Delete ticketing field XIV) Form of Payment Field Add FOP field (credit card) Delete FOP field XV) Received Field Add a received from field Delete a received from field XVI) Address Field Add address Change address Delete address XVII) PNR/BF Miscellaneous Entries End transact End transact and retrieve PNR/BF Ignore Ignore and retrieve as original Retrieve PNR/BF Retrieve PNR/BF by name Redisplay PNR/BF Display history Repeat all customer data-all segments

ABACUS / SABRE S23JANZRHCPH NOT APPLICABLE NOT APPLICABLE

-2HUG/OMR/RMRS -HUG/C MSTR*C07 -I/HUG/A MSTR*I14 -3@HUG/CMR -3@

9 044 866 7755 STAR TRAVEL REF 9 044 866 88 99-B 92044 866 99 88-B 92

TIM T*CT-JFK/AA

7T-A 7TAW20DEC/TEXT 7T-A

5-AX4578909992458912/99 5LINE NO @

6HARRIS/D MR 6@

5/MR HUG.5 HAGWEG 22/ZURICH 52@/NEW TEXT 52-3@

E ER I IR *LOCATOR *-HARRIS *A *H ECAPD or ICAPD

QUICK REFERENCE GUIDE XVIII) Review PNR/BF Review all Change review date Delete review XIX) Remarks/Notepad Add remarks Delete remarks XX) OSI/SSR Fields Request (SSR) special meal Request (SSR) wheelchair by segment & passenger Delete SSR request Add OSI Change OSI Delete OSI XXI) Frequent Flyer Add frequent flyer number Delete frequent flyer number XXII) Display Fares Display fare to another city from your city Display fare by date and specific carrier Display fare rule by line number Display fare routing information XXIII) Price Itinerary/Fare Quote Price adult fare, all passengers Price passenger 2 Best Buy Quote Price child's fare Price specific selling/ticketing country View fare quote ladder View fare quote rules View fare quote rules and paragraph XXIV) Quote Fares - Fare Quote Planner To quote fare ZRH PAR round trip via YY To quote fare NCE PAR MIA on 19 JUL via AF in C class
XXV)

ABACUS / SABRE NOT APPLICABLE NOT APPLICABLE NOT APPLICABLE

5 FREE TEXT 51

3VGML 3WCHR5-3.1 45-2.1@ 3OSI YY VIP ROCK STAR 31 3 1.XX

FFIT123456-1.1 FF

FQ MAD FQHELFRA11DEC-AY RD3 RD3*RTG

WP WPN2 WPNCS or WPNCB WPPCHD WPSBOMTBOM NK RD2 RD2*5

FSNLONPARLON FSNCE PAR MIA 19JUL FQPNCE19JUL PAR MIA +AF @C

Convert Currency Convert from one currency to another Display bank selling rate (BSR) for specific currency against own country Display IATA rates of exchange (ROE) Taxes Tax information by country name (FRANCE) Tax information by country code (GB) Passenger facility charge (PFC) for Miami

DCUSD334.00/GBP DC*USD FC*

XXVI)

TXN*FRANCE TXN*GB PXC*MIA

XXVII)

QUICK REFERENCE GUIDE Seat Selection Display seat map by segment Display seat map from availability flight line Request smoking, aisle seat Request seat number by segment & passenger Cancel seat selection by segment Queuing Display queue count, all queues Display queue count on specific queue Sign into queue Ignore queue item and return to bottom of queue Sign out of queue and ignore Remove PNR/BF from queue Place PNR/BF on queue Print all PNR/BF on queue 99 Create queue message text THEN Send message to general message queue at branch

ABACUS / SABRE 4G3* 4G1* 4GA/SA 4G6/9AB-2.0 4GXALL

XXVIII)

QC/ QC/97 Q/97 I QXI

QP/99 QP/99 NOT APPLICABLE 5 MESSAGE THEN QP/G

XXIX) Building a Passenger Name Record (PNR) / Booking File (BF) Display air availability Reference sell the flight Reference sell all flights Price at best available fare Add name Add home phone Store fare Add ticketing date field Assign seats Add form of payment Add received field End the record

1STOLON 01Y1 03Y1* WPNCB -2HUG/SAMMR/ANNMRS 9044 555 44 33-R WP 7TAW/21DEC 4G69A/9C 5-AX3700000000 +11/12 6HARRIS/R MR E