NAME: ________________________________ MATRIX NO: ________________________

EXECUTIVE BACHELOR
BUSINESS COMMUNICATION QUIZ (10%)

Please answer all questions.

Question1

Business communication is the form of communications that occurs within an organization.
However, barriers of communication often lead to conflict of understanding between the
sender and the receiver. List down several ways that organization can use to overcome
barriers in communication.

(15 marks)



Question 2

Reports function as the written documents to present information as cleared and convenient
as possible to readers on what they need to know in a way geared to their needs. What are
the characteristics of a good report?

(15 marks)