DON AL D T AT E

11 Herman Drive ~ Battle Creek, MI 49037

(269)-358-9032 ~ dnldtate@live.com
LinkedIn Profile: http://www.linkedin.com/pub/donald-tate/36/560/55a
Online Portfolio: donaldtate.weebly.com


SU MMAR Y OF QU AL I F I C AT I ON S


Mature, motivated and team-oriented professional with valuable, hands-on experience working with others.
Experienced building and maintaining relationships with clients, colleagues, vendors and others.
Strong listening, verbal communication and interpersonal skills.
Demonstrated ability to work well in a team environment as well as independently.
Self-starter who proactively addresses problems and implements solutions.
Solid time management, organizational and attention to detail skills.
Proven ability to multi-task, prioritize and perform well under pressure.
Proficient with Microsoft Office suite (Word, Excel, PowerPoint).


ED U C AT I O N


Bachelor of Applied Science (BAS) General Studies, The Robert B. Miller College Battle Creek, MI; earned
May 2014

Associate in Arts (AA) General Studies, Kellogg Community College Battle Creek, MI; earned May 2004


PR OF E S S I ON AL EX P E R I E N C E


KFC Restaurant Battle Creek, MI May 2005-Present
Food/Customer Service Associate

Ensure guests of this leading fast-food restaurant have a pleasant and enjoyable dining experience.
Work effectively with other co-workers to process customer orders in a timely and efficient manner.
Demonstrate flexibility and a willingness to learn different areas of the restaurant.
Listen effectively to record customer orders and recommend special items or promotions.
Answer customer questions regarding menu items and maintain a thorough knowledge of all products for sale.
Safely handle cash and debit or credit cards, as well as food and other cooking materials.
Operate a point of sale machine accurately and efficiently.
Maintain poise and professionalism while communicating with frustrated or upset customers.
Proactively address customer complaints and share with management to implement favorable solutions.
Maintain a clean and safe work environment at all times.
Stock items necessary to process customer orders.