Zinab Allie

3 Ashby Lane
Dearborn, Michigan, 48120
313-207-8105
zoubba@aol.com
OBJECTIVE: A position in the field of HUMAN SERVICES requiring an effective
communicator with excellent counseling skills, a proactive style of management, and the ability
to work with diverse populations.
HIGHLIGHTS OF QUALIFICATIONS:
Exceptional organizational and problem solving skills
Increased parent involvement by making personal contact with parents to encourage
parental engagement.

Effective team player but able to work independently with little or no supervision
Increased student success by providing support, motivation, and successfully
accomplishing goals set forth by myself and student.

I modeled and coached professionalism, enthusiasm to students

Conversant in Arabic

PROFESSIONAL EXPERIENCE:
Dearborn Public Schools
Dearborn, MI
June 2010 to Present
Fordson Highschool Community Liaison
Directed the activities of the Liaison Office for the 10 th grade of 450 students.
Managed Parent, Student and District communication for struggling students.
Resolved disputes and mediated stakeholder issues with the ability to remain
poised .
Developed and incorporated policies and procedures for the department
Managed resources of students for career and high school education opportunities
Elite Enterprises
Dearborn, MI
April 1995 to June 2012
Customer Service Manager
Expedited completion of customer orders and resolved customer complaints
Training Supervisor- recruited and trained employees in the execution of daily
tasks and functions to maintain a successful establishment.

Accounts payable/receivable book keeping and daily sales report

Mentored new customer service associates

Administrative skills
Training Supervisor- recruited and trained service and sales
Accounts payable/receivable book keeping and daily sales report
File System Maintenance

Communication/Marketing Skills
Excellent communication and verbal skills
Bilingual, fluent in English and Arabic
Eager to work directly with customers
Proficiency in Microsoft Office, internet and other relevant web-based applications
Profound ability to remain tactful and courteous in stressful situations to provide prompt
service to customers for their utmost satisfaction

Highly organized and efficient in fast paced multi-tasking environments, able to prioritize
effectively to accomplish objectives with creativity and enthusiasm.

COMPUTER SKILLS:
Microsoft Office, including Word, Excel, and PowerPoint