Brittany Rajala

520 Michigan Avenue | Gladstone, MI 48937

(229) 449-0438 | brrajala@gmail.com

Summary of Skills
Communication Skills
Ability to communicate effectively and overcome communication barriers
Worked with to resolve conflicts, especially over communication differences
Informed others of important information, tasks, and deadlines in timely and appropriate manner
Leadership Skills
Worked with and lead groups responsible for selection processes
Served as main resource for new students living in area
Worked cooperatively with groups to set and achieve goals
Teamwork Skills
Participated in groups and collaborated with other departments to host a variety of different programs
Worked closely with supervisors and colleagues to solve and prevent problems
Administrative Skills
Managed confidential records in a sensitive manner
Handled time-sensitive paperwork and administrative processes in a well-timed manner
Relevant Experience
TEAM Wireless
Escanaba, MI
Sales Consultant
Served as consultant to provide polite and mannered customer service to all customers
Followed and reported marketing trends of various products to company
Obtain and present accurate information to customers in a constantly changing environment
Increase sales through up selling, cross selling, and add on selling
Meet/exceed monthly sales quotas

June 2015 - Present

NMU Housing and Residence Life

Marquette, MI
Community Adviser
May 2014 - May 2015
Member of staff development team, creating training and programs to improve staff dynamic and knowledge
Worked with other campus departments to provide programs beneficial to tenants
Developed professional relationships with tenants, coworkers, and supervisors
Resident Adviser
August 2012 - May 2014
Organized and implemented programs relating to a variety of requested topics
Handled conflicts between roommates throughout the year in an effective and unbiased manner
Worked with colleagues and supervisor to create a safe environment for all residents
Additional Experience
NMU Concessions
Bobs Clothing Store

Marquette, Michigan
Bedford, New Hampshire

August 2011- May 2012

August 2008 October 2009

Education
Wayne State University
Detroit, Michigan
MA in Sports Administration
o Concentration: Professional Sports Administration
Northern Michigan University
Marquette, Michigan

Expected 2016

BA in Sports Science
o Graduated Summa cum Laude

2010-2015

References available upon request

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