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2010 SAP AG 1
ERP Evaluation Survey
Questionnaire
Applies to:
SAP Business Suite 7 and SAP Products like Business Objects and so on. For more information, visit the
Enterprise Resource Planni ng homepage.
Summary
This paper outlines the survey that can be used by the Client Organizations, ERP Implementati on Part ners
and Service providers to evaluate the ERP Applications. This will hel p to demonstrate different SAP
Application product capabilities at prospecti ve customers.

Author: Sambhaji Chawale
Company: PRIMUS Techsystems Pri vate Limited
Created on: 27 October 2010
Author Bio
Sambhaji Chawale is a Director of PRIMUS Techsystems Pvt Ltd. PRIMUS is engaged in
service deli very in SAP Applications. Sambhaji is a Solutions Architect on SAP Enterprise
Applications with 12 Years of SAP Experi ence in the verticals like Manufacturi ng, Utilities,
Infrastructure, Services etc., providing IT enabled solutions. He specializes in Supply Chai n
Management and expertise in SAP SRM, MM, WM, MDM, Solution Manager and / SAP SCM. He
has extensi ve experience on designing Solutions in and around SAP and nonSAP applications.
ERP Evaluation Survey Questionnaire
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2010 SAP AG 2
Table of Contents
Section 1 Organization Structure ........................................................................................................... 3
Section 2 Legacy Soft ware and ERP Scope ........................................................................................... 3
Section 3 Organizational Goal and ERP selection Criteri a ....................................................................... 4
Relat ed Content ...................................................................................................................................... 5
Disclaimer and Li ability Notice.................................................................................................................. 6

ERP Evaluation Survey Questionnaire
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2010 SAP AG 3
Section 1 Organization Structure
This section is focused on understanding the Organization Industry Sector, geographical presence and
primary information on the employees and turnover of the organization.
1. How many Legal Entities/Companies, Plants and Distribution Centers does your organizati on have?
2. Is your organization Proprietary/Pri vat e Ltd/ Publicly Listed?
3. List down the certifications that your organization has like ISO / TS / CMMI? Or any other
certification?
4. Which industries sector your organizati on bel ongs to? e.g. automobil e, manufacturing,
pharmaceutical, Infrastructure, process, Food & beverages
5. What is the turnover of your Company?
6. Does your have plants/Distribution Center exists abroad? Specify the country names. Specify the
Location of your Organization Units.
7. Are these all locations connected through the communication link? Please provi de the connecti vity
details?
8. What is the employee strength of your organization?
9. Do you want to impl ement a centralized ERP system across the organization?
Note: These are limited set of questions and should not be taken as benchmark for complete study.
Section 2 Legacy Software and ERP Scope
This section is focused on understanding the present software application getting used within the
organization and business functions that are covered through the same.
1. Which legacy software system are you using for present business transactions?
2. What is the Infrastructure your companies have? (Servers, Networking, Internet, Hardware, Legal
Softwares )
3. Which Business Functions are currently supported through Legacy Software systems?
4. Are these systems devel oped in-house or are they packaged off-the-shel f applications? If they are
packaged applications, what is the level of customization that has been carried out? Is this
application supports all the locations?
5. Are you in touch with any ERP Software Vendor like Oracle, SAP, RAMCO, PC Soft and so on?
Please specify the names of the ERP softwares under evaluation?
6. If SAP is identifi ed as the future ERP, Who are you talking with in SAP India?
7. Which Business Functions (Accounting, Purchase, Invent ory, Planni ng, Production, Sales, Quality,
Payroll, Plant Maintenance) are under considerati on for ERP implementation?
8. How many locations will the implement ation cover?
9. What is your estimated time line for the implementation? Has the ERP System Li ve date been
though about?
10. Will customers and suppli ers be provided access to their respecti ve ledger information f rom internet?
Note: These are limited set of questions and should not be taken as benchmark for complete study.

ERP Evaluation Survey Questionnaire
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2010 SAP AG 4
Section 3 Organizational Goal and ERP selection Criteria
This section focuses on Organizational Goal and to understand the willingness of the client for knowing the
SAP Product in detail before evaluating any other ERP applications.
1. What are the key business dri vers behind the ERP impl ementation?
2. What are your ERP Application Selection criterias?
3. Are there any of your customers, Vendors or Busi ness Partners using SAP Application? List down
the names of the same.
4. Are you aware of the SAP Business Suite and the different applications available in this Business
Suite?
5. Do you want SAP or any of SAP Partner to visit your organization and demonstrate the capabilities
of vari ous application that SAP Provides through Business Suite and others?
Note: These are limited set of questions and should not be taken as benchmark for complete study.
ERP Evaluation Survey Questionnaire
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2010 SAP AG 5
Related Content
For more information, visit the Enterprise Resource Planning homepage.
ERP Evaluation Survey Questionnaire
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2010 SAP AG 6
Disclaimer and Liability Notice
This document may discuss sample coding or other inf ormation that does not include SAP off icial interf aces and theref ore is not
supported by SAP. Changes made based on this inf ormation are not supported and can be overwritten during an upgrade.
SAP will not be held liable f or any damages caused by using or misusing the inf ormation, code or methods suggested in this document,
and anyone using these methods does so at his/her own risk.
SAP off ers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or
code sample, including any liability resulting f rom incompatibility between the content within this document and the materials and
services off ered by SAP. You agree that you will not hold, or seek to hold, SAP responsible or liable with respect to the content of this
document.