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BusinessEmailExercise

AMatchtheusesintheboxwiththephrasesinthetable.
Payments

Complaints

Orders

Clarifications

Attachments Suggestions Apologising


Meetings

Thanks

Requests

Closing

Openings

Congratulations

USES
............................ Wewouldliketoofferoursincereapologiesforourmistake
............................ Pleasefindthedocumentattached
............................ Thereareseveralpointswedontquiteunderstandwefeeltheremayhavebeena
misunderstandingbetweenus
............................ WelookforwardtoreceivingyourreplyRegards,JoeBlunt
............................ Wewereverysurprisedanddisappointedbythis
............................ Wewouldliketocongratulateyouonyourrecentgoodnews
............................ WouldTuesday26Octoberbeconvenientforyou?Woulditbepossibletopostponethe
meetinguntilnextweek?
............................ Wearewritingtoenquireabout...Iamwritingonbehalfof...
............................ Reorderno.XJ8103goodsshippedtoday
............................ Wehavenotyetreceivedpaymentfororderno.XJ8103.Couldyoupleaseattendtothis
matterassoonaspossible
............................ Wewouldbeverygratefulifyoucouldsendusyourcatalogueandcurrentpricelist
............................ Anotheroptionwouldbeto...
............................ Wewouldjustliketoexpressourgratitudeforallyourhelpinthismatter

BUsethephrasesinAtowriteanemailaskingforacatalogueandcurrentpricelist.
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www.autoenglish.org

WrittenbyBobWilsonRobertCliffordMcNairWilson2008

Answers
Apologising
Attachments
Clarifications
Closing
Complaints
Congratulations
Meetings
Openings
Orders
Payments
Requests
Suggestions
Thanks

wewouldliketoofferoursincereapologiesforourmistake
pleasefindthedocumentattached
thereareseveralpointswedontquiteunderstandwefeeltheremayhavebeenamisunderstanding
betweenus
welookforwardtoreceivingyourreplyRegards,JoeBlunt
wewereverysurprisedanddisappointedbythis
wewouldliketocongratulateyouonyourrecentgoodnews
wouldTuesday26Octoberbeconvenientforyou?Woulditbepossibletopostponethemeetinguntil
nextweek?
wearewritingtoenquireabout...Iamwritingonbehalfof...
Reorderno.XJ8103goodsshippedtoday
wehavenotyetreceivedpaymentfororderno.XJ8103.Couldyoupleaseattendtothismatterassoonas
possible
wewouldbeverygratefulifyoucouldsendusyourcatalogueandcurrentpricelist
anotheroptionwouldbeto...
wewouldjustliketoexpressourgratitudeforallyourhelpinthismatter

www.autoenglish.org

WrittenbyBobWilsonRobertCliffordMcNairWilson2008

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