EMOTIONAL

INTELLIGENCE
ARPITA
GIPSY
GAURVI
JYOTI
PRIYANKA

What is an Emotion?
A moving of the mind or soul;
excitement of the feelings,
whether pleasing or painful;
Disturbance or agitation of mind caused by a
specific exciting cause and manifested by
some sensible effect on the body
Types of Emotions
Happiness -Happiness is a positive emotion. It is an
expression of pleasure, contentment, good-luck or good
fortune.
Increases blood pressure
Increases heart rate
Changes breathing
Reduces levels of certain neuro chemicals
Provides a boost to the immune system

Surprise -An expression used when something unexpected
or sudden occurs. Positive
dropped jaw, with mouth open
lifted and curved eyebrows
eyes, opened wide
horizontal wrinkles spanning across the forehead
Disgust Disgust is a strong feeling of dislike. Negative
wrinkle your nose up
raise your cheeks
raise your upper lip
lower your brow
form lines below your lower eyelid
Fear -A feeling that something dreadful or dangerous is
about to happen. Negative
eyebrows become drawn and raised
lips slightly drawn back with an opened mouth
upper eyelids show
wrinkles in the middle of their forehead

Anger -Anger is a strong feeling of annoyance and
displeasure. Negative
the brows become drawn together and lower
their lips will become set in a squarish shape, and pressed
together firmly
their eyes will become bulgy
their nostrils will flare
their upper and lower eyelids will tense

Sadness : The state of being sad, unhappy, sorrowful, or
mournful. Negative
The corners of the lips droop, and the
bottom lip may tremble
The inner corners of the eyebrows are
drawn upwards
Need
Emotional Intelligence is very important for all
employees as it is one of the important
deciding factor for relationship management
resulting in motivation, retention , self
management & managing others.


Emotional Intelligence
Emotional Intelligence is,
the ability of an
individual to deal
successfully with other
people,
to manage ones self,
motivate other people,
understand one's own
feelings and
appropriately respond to
the everyday
environment
Emotional Intelligence
Emotional Intelligence doesn't mean being soft it
means being intelligent about emotions a different
way of being smart.

Bosses and leaders, in particular, need
high EQ because they represent the
organization to the public, they interact
with the highest number of people within
and outside the organization and they set
the tone for employee morale

Why Emotional Intelligence
is necessary?
Helps managers handle
adversity & set back
Teaches managers cope when
change & uncertainty hits
organisation or their personal
lives.
Why Emotional Intelligence
is necessary?
Help to manage effective
relationship.

Help them being focussed
and stay on track by
remembering purpose &
vision.
Upon graduating from college,
Debra believed that if she worked hard,
she would achieve her career success goals
She racked up a list
of accomplishments
However, just two
years into her
career she was
fired.
Example to illustrate how EQ can
positively or negatively impact
one's career and the
organization:
Working with people means
working with Emotions
When people are
working at a common place
, emotions will play a role.
Dont bring your
personal problems to
work is one variation of
the argument that
emotions are inappropriate
in the workplace.

Developing EI in the
workplace
Developing EI in the
workplace means
acknowledging that
emotions are always
present, and doing
something intelligent
with them.
People derail because
of classic emotional
failings, not the lack of
technical skills

Components of Emotional
Intelligence
There are five parts to it.
Knowing what you're feeling.
Managing your feelings, especially distressing
feelings.
Self-motivation
Empathy and
Managing relationships
Relationship Problems
Rage in the
workplace
Poor decision
making capability
failure to advance in
career
How EQ succeeds IQ
Emotional Intelligence explains why in-spite of equal
intellectual capacity, educational background,training
or experience some people excel while others of same
calibre and high educational degree lag behind.

Emotional Intelligence is the dimension of intelligence
responsible for our ability to manage ourselves and
our relationship with others.
EQ versus IQ
8 Tips to control your
emotions
Take 30 belly-breaths
Get good knowledge
Redirect your mind
Dont forget to eat
Ask yourself: is this useful?
Observe the feeling
Stay in the present
Find good ways to relax