EVALUATION OF

TRAINING
Topics to be covered:

Why evaluate?
Levels of evaluation
Instruments for evaluation
Elements to be evaluated
Process of evaluation

Why evaluate?
Mandate - My boss told me I had to.


Improvement How can I make my
next session even better?

Justification To defend or justify
the continuation of a program.

Levels of Evaluation
Results
Did our Training pay of?
Behavior
Are the workers performing better?
Learning
What KAS were learned?
Reaction
What did the participants say about the program?
INSTRUMENTS FOR
EVALUATION
Instrument

Pretests and posttests
Observation
Work reports
Questionnaires

Interviews

Management ratings

Measures

Learning
Change in behavior
Results on the job
Participants perception of
training or change
Interviewees perception
of change
Managements perception
of change
1. Data collection - questionnaires, interviews, tests, observation
2. Arrange and analyze the data tabulate results and
determine their significance
3. Interpret and draw conclusions from the data
What do the results mean?
4. Compare the conclusions to the stated objectives
Was the purpose of the training program accomplished based on
evaluation results?
5. Record recommendations for changes in the next
program.
Suggested Group
Exercise
Develop any of the following
training evaluation tools:

1. Learning evaluation tool
2. Reaction evaluation tool
3. Performance evaluation tool
4. Impact evaluation tool