Continued

MARY HECKMAN
Fort Worth, TX 76179 .
meh6599.me@gmail.com (781) 871-6599 .
www.linkedin.com/in/maryeheckman .
SUMMARY OF QUALIFICATIONS
Skilled and dedicated Executive Assistant with extensive experience in the coordination, planning, and
support of daily operational and administrative functions.
Demonstrates capacity to provide comprehensive support for senior executive-level staff including scheduling
meetings, coordinating travel, and effectively managing all essential tasks.
Proven track record of accurately completing research, reporting, and business-development efforts
within budget requirements.
Developed and maintains detailed administrative and procedural processes that reduce redundancy,
improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations, able to identify
goals and priorities and resolve issues in initial stages.
Experienced in Microsoft Office Applications, and Microsoft Outlook.
PROFESSIONAL EXPERIENCE
GID INVESTMENT ADVISERS LLC BOSTON, MASSACHUSETTS MARCH 2006 TO PRESENT
Executive Assistant
Provide high-level executive support to Chairman, Vice Chairman/President/CEO, and SVP of International Group.
Efficiently completes all administrative and special projects.
For the Chairman Maintained key aspects of personal finances to include banking, bill paying, wire
transfers, and investment portfolio balances. Organized all business and personal travel including research
of vacation destinations, restaurant reservations, event tickets, and purchase of personal items.
For Vice Chairman/President/CEO Coordination of heavy US/International business travel ensuring all
reservations and visas are secured. Assist in outside event coordination of attendees to bi-annual conferences
such as ULI, and NMHC. Administer of all business expenses for reimbursement and perform research projects
as requested.
For SVP/International Group Preparation of project books, letters of intent, and coordination of joint venture
proposals documentation. Provide coordination of both business and personal travel securing limousine services,
hotels, car rentals, and event tickets as needed.

AEW CAPITAL MANAGEMENT BOSTON, MASSACHUSETTS OCTOBER 2005 TO MARCH 2006
Administrative Assistant
Floating Administrative Assistant assigned to various departments in need of additional staff assistance with
special projects.
Responsible for all administrative and special project support efforts assigned through Human Resources.
Team member assisting in ensuring completion of various Quarterly and Annual Business reports for
distribution to clients and company officers.
Assisted in alleviation of file backlog in Records department through input of data, and creation and
filing of client files in Central Records.
Served as backup to other Assistants during scheduled time off.

MARY HECKMAN
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IMERICA FINANCIAL CORPORATION TAMPA, FLORIDA APRIL 2004 TO OCTOBER 2005
Executive Assistant/Underwriting Administration Specialist
Provide administrative support to Senior Vice President of Underwriting of a startup health insurance firm.
Perform a variety of key pre-underwriting functions, addressing inquiries of agents and proposed insured,
communicating with physician offices regarding client medical records, and maintaining pending database.
Prescreened applications, which resulted in a 15% reduction in application processing costs.
Early morning detection of system outages or performance problems reporting to appropriate entity.
Designed tracking spreadsheet for monitoring underwriting workflow and for implementing promotional
sales programs.
Mentor associates in use of Microsoft applications.
Monitor bonus and incentive programs for sales agents.
Cross-trained in agent licensing area.
RAYMOND JAMES FINANCIAL ST PETERSBURG, FLORIDA JULY 2000 TO JULY 2003
Executive Assistant Human Resources
Served as Assistant to Senior Vice President of Human Resources, Vice President of Employee Relations, and
two assistant vice presidents of a financial-services firm with over 75 nationwide locations.
Delegated responsibility of all administrative and project support efforts. Conducted in-depth review of
departmental budget and compiled results for review by SVP.
Achieved 50% savings in time management of payroll distribution process.
Managed drug screen application for pre-employment applicants and post employment associates.
Accepted responsibility for monitoring EAP phone lines and applications.
CNA PERSONAL INSURANCE DALLAS, TEXAS JUNE 1985 TO JULY 2000
Regional Executive Assistant
Responsible for high-level administrative support to Senior Vice President of Personal Lines, Senior Vice President
of Underwriting, Vice President of Sales & Marketing, and Vice President of Human Resources over a 15 year
timeframe in this successful insurance organization.
Conducted a wide variety of administrative functions whereby supporting all director-level projects and information-
management processes. Contributed additional support to human resources in the areas of employee orientation,
benefits administration, COBRA and EEOC actions as needed.
Successfully produced licensing and licensing renewals for all agents and agencies within 13 state region.
Licensed agency force expanded from 54 to 700 offices in four years with no increase in support staff.
Created and maintained database on State Insurance Complaints ensuring timely response and resolution.
Played key role as member of senior management team in coordinating and overseeing all details of
conventions and meeting from securing sites to closure of event.
EDUCATIONAL EXPERIENCE
ESS COLLEGE OF BUSINESS Dallas, Texas AS Degree 4.0 GPA 4/1999
UNIVERSITY SOUTH FLORIDA Tampa, Florida Human Resources Management Certificate 8/2005
INTERNATIONAL ASSOCIATION OF ADMINISTRATIVE PROFESSIONALS Boston, MA
Certified Administrative Professional (CAP-OM) 5/2011