MISIInternship Report Management Information Systemson VIVOHydro Technologies

Internship Report [Husnain Afzal] mc060401747
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Management Information Systems
Internship Report
On
Vivo Hydro
Technologies
Pure water for pure life
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Submitted by
ame! Husnain "f#al
I$! mc%&%'%()')
Session! *all +%%,-
Submission $ate! .%/%(/%0
Virtual 1niversity of Pa2istan3
$efense Road off Raiwind Road3
4ahore-
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$edication
I dedicate my pro5ect to my Parents3 to
my Teachers and to my *riends-
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"c2nowledgement
All praises to A##AH Almight$% &ho gui'es us &hen &e fin' no 'irection an' light in
the trac(less 'esert of life) I am grateful to Almight$ A##AH% the *eneficent an' the
merciful for His (in'ness to me in e+er$ sphere of life an' &ho *lesse' me &ith the
opportunit$% courage an' 'etermination to accomplish this hum*le contri*ution to&ar's
(no&le'ge)
I face' a lot of 'ifficulties 'uring the 'e+elopment of internship report) ,ut A##AH ga+e
me a lot of patience an' 'ue to the continuous encouragement of m$ frien's an' other
people concerne'- I &as a*le to complete this tas()
.nl$ the Almight$ A##AH (no&s ho& much 'ifficulties an' har'ships I ha+e face'
'uring m$ 'egree program) ,ut I am confi'ent an' I ha' a +er$ firm *elief in A##AH
that the Almight$ can ne+er &aste m$ har' &or()
I &ish to e/press m$ gratitu'e to m$ instructors &ho generousl$ helpe' me to complete
this Internship report)
I am highl$ than(ful to the +alua*le suggestions% comments an' s(ilful thoughts gi+en *$
the concerne' authorities of 0H1 for the achie+ement of our goal) It is not possi*le to
e/press m$ appreciation of the help an' gui'eline affor'e' me *$ the management of
0H1) 1his is onl$ 'ue to their gui'ance an' encouragement that I ha+e *een a*le to
complete m$ internship) 1heir a'+ice an' suggestions helpe' me to impro+e the 2ualit$
of m$ report)
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67ecutive Summary
Internship &as m$ first step in practical life% through &hich I learnt a lot an' it has ai'e'
me in *eing &ell e2uippe' &ith +alua*le e/perience that &oul' help me once I enter the
professional life almost after the completion of m$ stu'ies) 3In the last semester of
4,A5 from 1
th
of the 6o+em*er !007 to 10
th
of the 8anuar$ !009)I &or(e' in 0i+o
H$'ro 1echnologies as an internee) 4$ association &ith this compan$ &as *eing a part
of the Information 1echnolog$ :epartment) It &as a great e/perience for me an' it
helpe' me in realizing &here m$ potential lies) ;hat I learnt at 0H1 o+er the &ee(s &as
ho& to get along &ith the people that I ha+e to &or( &ith e+er$'a$% *uil'ing
relationships &ith people% *uil'ing confi'ence an' impro+ing m$
communication s(ills) 1his internship has also prepare' me for m$ future career in
Information 1echnolog$ so this internship has helpe' me a great 'eal) 1he e/perience
has taught me responsi*ilit$% team&or( an' ho& to han'le people in tough social
situations) <+en though the nature of &or( &as 2uite *asic as an internee *ut I learnt a
lot for m$ upcoming professional life an' fin' the internship in the *est *enefit of
m$self) I got training in the I1 'epartment an' 'e+elop an I= first time in m$ life so that
&as the mai'en attempt to&ar's m$ future in I1)
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Internship 8ertificate
The Internship 8ertificate has been sent to Instructor MISI&(0
via postal mail on (.
th
of the 9anuary-
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6valuation *orm
The 6valuation *orm has been sent to Instructor MISI&(0 via
postal mail on (.
th
of the 9anuary-
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Table of 8ontents
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Sr. # Topic. Page. #
(- Introduction of the sector- ((
+- Overview of the organi#ation- (,
+-( :rief history of the organi#ation- (,
+-+ ature of the organi#ation- +(
+-. :usiness volume- +&
+-' Product lines- +,
+-; 8ompetitors- ;'
.- Organi#ational structure- ;;
.-( Organi#ational hierarchy chart- ;&
.-+ umber of employees- ;)
.-. Main offices- ;)
.-' Introduction of all departments- ;,
.-; 8omments on the organi#ational structure- &(
'- Plan of internship program- &.
'-( :rief introduction of the branch- &.
'-+ Starting and ending dates of internship- &'
'-. $escription of the department in which I wor2ed- &,
;- Training program- )%
&- Structure of the MIS/IT department- )+
&-( $epartment hierarchy- )+
&-+ MIS/IT department- ).
&-. MIS/IT operations- ).
)- *unctions of the MIS/IT department- )'
)-( Ma5or functions- )'
)-+ Support to other departments- ,&
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(- Introduction of the sector
1he sector introduction phase of m$ report constitutes the fact sheet of &ater in
Pa(istan) It inclu'es ho& &e the people spoil it) Ho& our factories contaminates it) Ho&
our leather tanneries a''s to/ins to it) 1he organization in &hich I 'o m$ internship is
relate' to the &ater sector of Pa(istan) 1he secon' phase of intro'uction is a*out the
organization)
>resh &ater is fun'amental to the sur+i+al of humans an' most other lan'?*ase' life
forms) 6inet$ se+en per cent of the earth@s &ater is the salt &ater of oceans an' seas)
4ost of the remaining " per cent is in polar ice caps% glaciers% the atmosphere or
un'ergroun' an' har' to reach) .nl$ 0)4 per cent is a+aila*le for use) 1his &ater suppl$
is maintaine' *$ &ater e+aporating from oceans an' la(es an' then falling to the earth as
rain in a process calle' the A&ater c$cleB create' *$ the Almight$ A##AH) Ho&e+er%
gro&ing population% increase' economic acti+it$ an' in'ustrialization has resulte' in an
increase' 'eman' for fresh &ater) In a''ition% rapi' ur*anization is changing patterns of
consumption) 1his has cause' a se+ere misuse of &ater resources) :ischarging untreate'
se&age an' chemical &astes 'irectl$ into ri+ers% la(es an' 'rains has *ecome a
tra'itional ha*it) ;ater *o'ies can no longer cope &ith the increasing pollution loa') In
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Pa(istan% &ater is mainl$ use' for in'ustrial% agricultural an' 'omestic purposes)
1he follo&ing ta*le sho&s percentage of &ater consumption for e+er$ use)
Purpose Percentage
"griculture &0<
Industry +.<
$omestic ,<
=ince most &ater is *eing use' *$ the agricultural sector% irrigation can cause &ater
logging an' salinit$) 1his happens &hen the &ater ta*le rises close to the surface of the
soil) If plants 'o not use this &ater% it e+aporates% lea+ing salts *ehin') <+en in
unculti+ate'% *arren lan's% a &ater ta*le &ithin ! meters of the surface can cause salinit$
in the soil) If irrigation &ater containing high le+els of contaminants e+aporates% it can
result in 'amage to the soil) 1he PunCa* pro+ince 'ra&s its maCor share of 'rin(ing &ater
from the natural groun' &ater a2uifer) Droun' &ater *ecomes contaminate' &hen
chemicals from surface &ater seep into soil an' come in contact &ith the flo&ing
groun'&ater) 1he mo+ement of groun'&ater is through open spaces in soil an' roc(
la$ers% &hich is usuall$ +er$ slo&% in'icating a +er$ lo& 'ilution of contaminants)
Accor'ing to ;H.% groun'&ater of #ahore up to 700?ft 'eep has *een seriousl$
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contaminate' an' shoul' not *e use' for human consumption) In 1979% pollution &as
foun' to a 'epth of "00?ft% an' to 00?ft in 199!)
The ground water pollution!
Municipal Sewage!
4unicipal se&age is a maCor source of pollution) A*out ! million &et tones of human
e/creta are annuall$ pro'uce' in the ur*an sector of &hich aroun' 0E go into &ater
*o'ies to pollute them) 6ational Fonser+ation =trateg$ 36F=5 states that almost 40E of
'eaths are relate' to &ater *orne 'iseases) :omestic &aste&ater collects on the streets
an' in lo&?l$ing areas) 1he situation is further aggra+ate' *$ the a''ition of untreate'
&astes from small?scale in'ustries) In Pa(istan% 'rin(ing &ater suppl$ lines an' open
se&age 'rains in the streets are lai' si'e *$ si'e) As a result% &ater is fre2uentl$
contaminate' &hen pipes ero'e) 4ost main se&ers are *et&een "0?0ft *elo& groun'
le+el an' are ma'e of 10ft cement sections lin(e' &ithout proper safet$ seals) Poor
connections com*ine' &ith 'eteriorating lo& 2ualit$ se&er pipes cause a lot of lea(age)
1his outflo& from se&er mi/es &ith the &ater ta*le an' the contamination is carrie' to
'eeper le+els) Hence the groun' &ater &hich is consi'ere' safe *ecomes a'ulterate'
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&ith e+er$thing from PF,s% lea'% c$ani'es% mercur$% sol+ents% h$'rocar*on compoun's%
hospital an' pharmaceutical in'ustr$ &aste) Ra+i teems &ith to/ic in'ustrial effluent an'
untreate' 'omestic se&age as soon as it enters Pa(istan) 1his has ma'e it literall$ a large
open se&er)
Industries!
In'ustrial &aste&ater contains to/ic chemicals) It is alarming that most in'ustries ha+e
*een starte' &ithout proper planning an' &aste treatment plants) 1he$ Cust 'ispose of
untreate' to/ic &aste into near*$ 'rains% canals or ri+ers) #ahore% >aisala*a'% Garachi%
=ial(ot contri*ute maCor pollution loa's into their &ater *o'ies)
Accor'ing to an <P: source% 9000 million gallons of &aste&ater ha+ing !0%000 tons of
,.: loa'ing are 'ail$ 'ischarge' into &ater *o'ies from the in'ustrial sector)
[Procee'ings of International =$mposium *$ F<;R in 199"% Paper *$ 4)A) =aleem])
Automo*ile ser+ice stations are another maCor contri*utor to surface &ater pollution)
Hntreate' oil% grease an' 'irt fin' its &a$ into near*$ canals an' ri+ers &here it 'amages
the ecos$stem)
1he uncontrolle' 'ischarge of untreate' effluent from tanneries is a gro&ing pro*lem in
Pa(istan@s leather in'ustr$) ;ith e/ports of tanne' leather increasing as a conse2uence of
more stringent en+ironmental controls curtailing the process in ;estern countries% se+ere
en+ironmental 'egra'ation is occurring as untreate' effluent is release' into near*$
&ater reser+oirs an' the sea) ;ith scarce lan' resources% pollution also affects large
num*ers of people &ho li+e close to the tanneries) 1he effluent contaminates the sea as
&ell as the inlan' &ater suppl$% an' pollution of the &ater suppl$ in turn affects the foo'
suppl$ for the population) 4oreo+er% much of the countr$ is su*Cecte' to the air pollution
cause' *$ *urning tanner$ resi'uals into the atmosphere) All these forms of pollution
ha+e 'etrimental effects on the health of the Pa(istan population) #eather tanneries in
Pa(istan pro'uce three categories of &asteI &aste&ater% soli' &aste an' air emissions% of
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&hich &aste&ater is *$ far the most important en+ironmental challenge)
Although the e/act 2uantit$ +aries &i'el$ *et&een tanneries% a normal re2uirement of
aroun' 0?60 liters of &ater per (ilogram of hi'e is suggeste') =ome tanneries in
Pa(istan consume as much as three times this amount of &ater) 1he current practice is to
'ischarge the &ater into the local en+ironment &ithout an$ treatment)
4andfills = 4eaching!
#eaching is the process &here chemicals from a material 'issol+e into &ater &hile it is
*eing filtere' through that material) 1he resulting mi/ture is calle' leach ate consisting
of resi'ues from 'ecompose' organic matter an' metals) 4aCor contri*utors to leach ate
are municipal soli' &aste% hospital &aste% chemical fertilizers% pestici'es% stagnant
pon's% to/ic in'ustrial &aste% an' se&age) Rusting cans% 'iscar'e' *atteries an'
appliances% paints% pestici'es% cleaning flui's% ne&spaper in(s% an' other chemicals ma$
also a'' to the to/ic mi/ture of leach ate)
"griculture!
</cessi+e an' uncontrolle' use of chemical fertilizers an' pestici'es promotes
contaminate' agricultural run off) 1his not onl$ pollutes the surface 'rains *ut the &ater
tric(ling 'o&n to lo&er la$ers of soil causes a se+ere contamination of the natural
a2uifer) .+er a*straction of groun'&ater prompts recharge from the surface &ater
'rains% &hich themsel+es are se+erel$ contaminate')
>ater pollution and the humans!
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1he ;H. reports that !?"0E of all hospital a'missions are connecte' to &ater *orne
*acterial an' parasitic con'itions% &ith 60E of infant 'eaths cause' *$ &ater infections)
1he long?term effects on human health of pestici'es an' other pollutants inclu'e colon
an' *la''er cancer% miscarriage% *irth 'efects% 'eformation of *ones% an' sterilit$)
Fontamination of fresh &ater &ith ra'ionucli'e% &hich can result from mining% testing%
'isposal an' manufacturing of ra'ioacti+e material% as &ell as transportation acci'ents%
has le' to increase' inci'ences of cancer% 'e+elopmental a*normalities an' 'eath)
Fesspools of stagnant 'irt$ &ater% *oth in rural an' ur*an areas% account for a large
num*er of 'eaths cause' *$ potentiall$ fatal 'iseases li(e cholera% malaria% '$senter$
an' t$phoi') 6itrate concentration in &ater a*o+e 4mgJl ma(es it unfit for 'rin(ing *$
infants) 1he nitrates are re'uce' in *o'$ to nitrites an' cause a serious *loo' con'ition
calle' the K,lue ,a*$ =$n'romeK) Higher concentrations of nitrate cause gastric cancer)
Hntreate' an' highl$ to/ic in'ustrial se&age is also use' for irrigation near maCor cities)
1his can contaminate crops an' conse2uentl$ affect consumers)
>ater pollution and our environment!
GarachiBs untreate' &aste&ater from 'omestic se&age an' in'ustrial estates is
'ischarge' into the #a$ari an' 4alir ri+ers% &hich fall into the Ara*ian =ea) 1his &aste
has *egun to pose a serious threat to the marine en+ironment% as the channel &ater is
contaminate' not onl$ &ith *acteria *ut also &ith to/ic chemicals) ;ater pollution also
e/ten's a sa+age threat to &il'life of Pa(istan) Animals 'rin( &ater out of pollute' &ater
*o'ies% ailing pon's% ri+ers an' streams) 1his sic(ens the animals an' some ma$ e+en
'ie) .il spills (ill thousan's of fish in oceans) </treme pollution of ri+er Ra+i has
'estro$e' the once e/isting 4! species of fish an' the *ir' life aroun' the ri+er has
migrate' to other areas) =ur+i+al of small in+erte*rates% micro fauna an' flora is also
threatene')
>HO?s point of view!
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;H. has focuse' its attention on the issues of ur*an an' in'ustrial pollutionL It
pro+i'es assistance to the in'ustrial sector in re'ucing pollute' 'ischarges into air% &ater
an' soil) 1he &orl' health organization enhances capacit$ of in'ustrial sector so that
the$ can implement en+ironmental solutions) In this regar'% training &or(shops ha+e
*een organize' on the su*Cects of in'ustrial &aste management an' &aste minimization
technolog$) 1o promote en+ironmental a&areness of &ater pollution issues% a &ater
pollution monitoring (it 3mo*ile la*orator$5 &as 'e+elope' *$ ;H. an' launche' in
the four pro+inces of Pa(istan) 1he (it is eas$ to use an' is fa*ricate' using cost
effecti+e material) It is capa*le of monitoring 14 pollutants)
@asur Tanneries Pollution 8ontrol Pro5ect!
1he Gasur 1anneries Pollution Fontrol ProCect is helping to re'uce the en+ironmental
'amage cause' *$ tanner$ &aste) It also aims to impro+e tanners@ technical an'
managerial s(ills an' promote en+ironmental a&areness among the population to ensure
the long?term sustaina*ilit$ of the in'ustr$) In Gasur &aste 'ischarge from tanneries
pollutes the air% soil% surface &ater an' un'ergroun' &ater% causing serious health
pro*lems *ecause the$ lie &ithin an' aroun' resi'ential areas) Respirator$ 'isor'ers%
'iarrhea% '$senter$ an' t$phoi') Are the most serious illnesses among the communit$L
1he presence of to/ic compoun's especiall$ compoun's of chromium% represents real
'anger to the health of the population near*$) 1he ;orl' Health .rganization 3;H.5
sets the stan'ar' permitte' to/ic le+el in 'rin(ing &ater at 0)0 parts per million or ppm)
In Gasur% the le+el &as foun' to *e o+er ! ppm% representing a serious health ris( to the
local communit$) ;ater in the local ri+er consists of 'omestic se&age an' &aste&ater
from the tanning in'ustr$% &hich farmers use for irrigation% &atering the *uffaloes an'
&ashing clothes) In or'er to sa+e the en+ironment% pre+ent the sprea' of 'iseases an'
remo+e the stench% in'ustrial &aste from !"0 tanneries in the cit$ is no& *eing treate')
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+- Overview of the organi#ation
+-( History of the >ater Treatment Industry and VHT!
History of >ater treatment industry in Pa2istan!
1he histor$ of &ater treatment in'ustr$ in Pa(istan is not so ol') It &as
intro'uce' in almost 1997) The 6uropean 1nion and >-H-O?s A>orld
Health Organi#ationB Restrictions on Pa2istani leather industry3 Sports
industry and surgical industry gave birth to this industry in northern
Pun5ab- 1he northern PunCa* inclu'es =ial(ot% #ahore% Gasur% 6aro&al etc)
In this particular scenario the <uropean Hnion onl$ allo&e' those in'ustries
to e/port their finishe' goo's to <urope &ho ha+e &aste &ater treatment
units) ,efore this no*o'$ (ne& a*out the &ater treatment in'ustr$) So at the
end of (00) the water treatment industry was introduced in Pa2istan- ,ut
it starte' its operations in 1997)1he name of the compan$ &as =o =afe) =ince
1997 man$ &ater treatment in'ustries &ere *orn) At present there are almost
(+; registered companies in Pa2istan operating at different levels) 6o&
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at present time there is also a great a&areness of 'rin(ing pure an' clean
&ater in general pu*lic)
>rom 1997?!007) 1he &ater treatment in'ustr$ has gaine' its importance
across the countr$) ,ut the pro*lem is still there that currentl$ Pa(istan is
not a*le to pro'uce ;ater >iltration s$stems such as re+erse osmosis%
ultra+iolet ra$s etc) 1hese a'+ance instruments are importe' from 'ifferent
countries of the &orl' such as 8apan% 4ala$sia% Derman$% H)=)A% <nglan'%
an' >rance) 1hus it is too e/pensi+e) =o the cottage in'ustr$ in PunCa*
3=ial(ot% DuCran&ala% Gasur% >aisala*a' etc)5 is not a*le to purchase it) 1he
Do+ernment of Pa(istan has ta(en man$ steps to re'uce the cost of filtration
s$stem such as *$ remo+ing import 'uties on >iltration an' 1reatment
e2uipment)
Pa(istan@ s leather in'ustr$ is one of the maCor foreign e/change earners for
the countr$) "bout 0%< of its products are e7ported in finished form-
$uring (00&C0)3 the production of leather was about ('-. million m
+
and
e7port earning amounted to 1SD &'+ million- There are some &%%
tanneries in the formal sector and an eEually large number of tanneries
in the informal sector- 1he chrome tanning metho' is the most &i'el$ use'
process in Pa(istan@ s leather sector) Ho&e+er% the +egeta*le tanning metho'
an' a com*ination of chrome an' +egeta*le tanning is also applie') 1he
process inclu'es a num*er of 'ifferent steps 'uring &hich large 2uantities of
&ater an' chemicals are applie' to the s(ins) A*out 1"0 'ifferent chemicals
are use' in leather processing% 'epen'ing on the t$pe of ra& material use'
an' finishe' pro'uct) 1hese ma$ *e 'i+i'e' into four maCor classesI
pretanning chemicals% tanning chemicals% &et finishing chemicals an'
finishing chemicals) Droun'&ater is use' as the maCor source of &ater in
Pa(istan@ s leather in'ustr$)
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#eather tanneries in Pa(istan pro'uce all three categories of &asteI
&aste&ater% soli' &aste an' air emissions) Ho&e+er% &aste&ater is *$ far
the most important en+ironmental challenge *eing face' *$ Pa(istan@ s
tanneries) ;aste&aterI Although the e/act 2uantit$ +aries &i'el$ *et&een
tanneries% a normal reEuirement of around ;%C&% liters of water per
2ilogram of hide is suggested- 6TPIFs sample audits of tanneries in
Pa2istan show that in some cases the consumption of water is as high as
three times the suggested reEuirement- 1he o+erall &ater 'ischarge also
'emonstrates a high 'egree of seasonal an' 'ail$ fluctuation) >or most part%
the current practice is to 'ischarge this &ater into the local en+ironment
&ithout an$ treatment) 1anner$ &aste&ater is highl$ pollute' an' the
contamination o*ser+e' is man$ times *e$on' the limits)
Another &hich also pro'uces contaminate' &ater is surgical sector of
=ila(ot &hich also pro'uces a great amount of untreate' &aste &ater) In
surgical sector the most 'angerous chemicals &hich are use' 'uring
processing are Triclone3 H
+
SO
'
ASulphuric "cidB etc) ,ut the surgical
sector remains unaffecte' from the <uropean Hnion restrictions) It is the
nee' of the hour that Do+ernment of Pa(istan pa$s attention to&ar's this
sector also) As there is a lot of co+erage in me'ia a*out tanneries *ut the
surgical factories are still un+eile')
=o to treat this is +er$ e/pensi+e) At present there is goo' ne&s for the
leather sector that Fhina has also intro'uce' its &ater filtration s$stem
&hich &or(s e2uall$ to all other filtration e2uipments *ut its cost is +er$
cheep) 1he 'ifference is a*out 1)7 million rupees) Price of &ater treatment
s$stem importe' from Derman$ is a*out Rs-';%%3 %%%) An' the price of
&ater filtration s$stem importe' from Fhina is a*out Rs)(,%%3 %%%- 1his is
amazing)
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The Ma5or companies which are operating in Pa2istan that provide
services for water treatment at various levels are So Safe3 Vivo Hydro
Technologies3 "Eua Safe3 Pearl >ater Treatments3 Pure it3 >ater
>orld3 PureInc- AOrigin 1-S-"B Igloo >ater Treatment- "rctica Pure
water AOrigin ew#ee 4andB3 *luid Technologies international-
At present the &ater treatment in'ustr$ in Pa(istan is a*out !)9 *illion
'ollars)
Garachi the *iggest in'ustrial cit$ of Pa(istan has also the same pro*lems as
in PunCa*) 1he 'rin(ing &ater pro*lems are more se+ere in =in'h rather than
PunCa*) ,ut the goo' ne&s is that no& our go+ernment in Pa(istan
consi'ere' this pro*lem a maCor pro*lem of Pa(istan an' 'ifferent
organizations of Pa(istan are no& &or(ing &ith the Do+ernment to ma(e the
situation *etter) 1he Do+ernment of Peoples Repu*lic of Fhina also helpe' a
lot Pa(istan to mitigate this pro*lem) 6o& the pu*lic% in'ustries an' man$
other organizations relate' to &ater are more a&are a*out this pro*lem)
;e can also ma(e an assessment that from 1997 to !007 &e ha+e more than
a hun're' companies &or(ing in this fiel') An' &e can sa$ that if &e the
people% the pri+ate sector an' the Do+ernment &ill continue to &or( in this
Area one 'a$ &e &ill *e in a position to tell the &orl' that our leather
in'ustries pro'uces treate' &ater an' &e are a responsi*le nation)
+-+ VHT and the ature of VHT!
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0i+o H$'ro 1echnologies &as foun'e' in !00 &ith the motto of MPure
;ater for Pure #ifeN) :y nature it is a private services providing
company foun'e' *$ 4r) 4oazzam <lahi 3F<.5 of the compan$) 1he
compan$ is *ase' on &ater engineering)
0i+o H$'ro 1echnologies carries a &i'e +ariet$ of point of entr$ filter units ranging
from ;ater softeners% car*on filtration% an' iron remo+al filters as &ell as point of use
'rin(ing &ater s$stems for resi'ential% commercial an' in'ustrial applications) 1his
inclu'es the *est selling resi'ential Re+erse .smosis units) 1he compan$ caters to the
&ater a&are consumers &ho ha+e the nee' for pure clean &ater) .ur professional staff
&ill help $ou match $our nee's to our high 2ualit$ an' competiti+el$ price' pro'ucts)
1he compan$ uses 'ifferent *ran's for installation such as Phillips% #)D) <tc) A complete
list is gi+en *elo&)
1he Fompan$ has three 'i+isions)
$omestic-
8ommercial-
Industrial-
1he :omestic 'i+ision is responsi*le for home filtration s$stems such as
'rin(ing &ater filtration s$stem% an' R. 3Re+erse .smosis5 s$stems for
s&imming pools) 1he s$stems installe' in this categor$ pro+i'e "0 DP: to
1000 DP:) .f &ater)
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1he Fommercial 'i+ision is responsi*le for larger filtration s$stems an'
these are installe' in Hotels% =chools% Folleges an' >actories etc) 1he filters
at commercial le+el ha+e capacit$ of 100 DP: to "000 DP:)
An' finall$ the in'ustrial 'i+ision is responsi*le for the installation of
&aste &ater treatments) 1his inclu'es &aste &ater treatment in in'ustries)
In'ustries pro'uces thousan's of gallons 'uring pro'uction process so for
this area in'ustrial &ater treatments are installe' &hich ha+e a capacit$ of
000 DP: to 100%000 DP:)
In'ustrial &ater treatment is the maCor area of *usiness for the compan$)
0i+o H$'ro 1echnologies has three *ranches an' a hea' office)
A list of *ranches is gi+en *elo&)
Vivo Hydro Technologies @asur :ranch-
Vivo Hydro Technologies Sial2ot :ranch-
Vivo Hydro Technologies 4ahore :ranch-
Vivo Hydro technologies arowal :ranch-
1he Hea' office of the compan$ is locate' in =ial(ot &here I complete' m$
internship) Gasur *ranch installs &ater treat plants in in'ustries an' the
other three *ranches are responsi*le for :omestic an' Fommercial as &ell
as in'ustrial treatment s$stems)
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8orporate Strategy of the company!
We at Vivo Hydro Technologies provide different types of water treatment services
consistently with high quality, according to the demanding requirements of the water
treatment industry. Our strategy is to be competitive in the market through quality and
efficient operations. s a responsible member of the community, we are committed to
serve the interest of all our stakeholders and contribute towards the prosperity of the
country.
Mission Statement of the company!
Our mission is to offer advanced, convenient, and money saving equipment for water
filtration operations with the implementation of distinctive ideas and e!pertise. Our
foundation of survival is based on providing valued clients a convenient and affordable
source for water filtration equipment. "roducts provided by us consumers a way to
eliminate impurities from water with convenience and to improve the taste of drinking
water.
Vision Statement of the company!
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To enhance the value for our customers, and strengthen our name while providing the
finest and most advanced water treatment technology available is principal in our
vision. #n addition, we aim to support a corporate environment that is innovative,
respectful, and fun. $or our employees to believe in the quality of our products and
services and en%oy their work environment are fundamental in order to promote a
healthy company that seeks to be a highly profitable and foster our longevity.
8ommitment to Total Guality Management ATGMB
We are committed to provide e!cellence services to our customers and never
compromise on quality)
Messages
Moa##am 6lahi A8hief 67ecutiveB!
We value shared decision&making, teamwork and partnerships and seek opportunities to
build relationships that will create greater value across functions, businesses and
locations.
Ri#wan "2ram AResearch 67ecutiveB!
'ontinuous (earning and #mprovement we believe that improvement is a continuous
process. We are always open to change in order to discover new and creative ways to
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meet the changing needs of our customers.
Samir Hussain ASales 67ecutiveB!
)espect for #ndividuals we value each individual in the company, suppliers and service
providers for their contribution and respect our relationship with them.
1sman Gadir AHeneral ManagerB!
The Vivo Hydro Technologies offers me the ability to e!pand my hori*ons in the business
world. +ach day we have different tasks with the opportunity to learn from it. # en%oy the
fact that we never need to pretend who we are not. We can still be ourselves, be helpful,
and still assist clients in a proper and appropriate manner. # believe that in order for
people to do a %ob well one must like what they do and VHT gives me that chance.
+-. :usiness Volume!
0H1 &as foun'e' in !00) =o it is a ne&l$ entere' compan$ in the
corporate &orl') ,ut its sale figures are out stan'ing) 1he compan$ has
sales of o+er "7) million Pa(istani rupees in the financial $ear !007?!007)
1he o+erall sales +olume is generate' from three areas 'omestic%
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commercial% an' In'ustrial) 1he prices of the pro'ucts of the compan$
ranges from Rs) "0%0003:omestic =$stems5 to Rs) ") million 3In'ustrial
Re+erse .smoses Plants)5
1he 4aCor portion of the re+enue of 0H1 is In'ustrial ;ater 1reatment
Plants) 1his costs rupees 1!00%000 to "00%000)
The partition of sales to total sales graph is given below-
7%
18%
75%
Domestic
Commercial
Industrial
Accor'ing to the figures companies 7E sales are from In'ustrial =ector)
7E an' 17E are from :omestic an' Fommercial =ector respecti+el$)
Although 0H1 &as foun'e' in !00 *ut it remaine' successful in getting its
share in the mar(et in a +er$ short time 3!00?!0075 an' through its lo$al%
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'e+ote'% professional an' har'&or(ing management it is e/pecte' that the
compan$ &ill e/pan' its sales to a*out 40 million 'uring !007?!009)
,esi'e that compan$ has also earn an impressi+e goo'&ill in the mar(et
through its 2ualit$ ser+ices)
+-' Products and services offered by VHT!
,asicall$ 0H1 is a ser+ices pro+i'ing compan$ *ut it has its o&n assem*l$
line &here 'ifferent e2uipments are assem*le') As most of the parts use' *$
0H1 are not a+aila*le in Pa(istan so these are importe' from 'ifferent
multinational companies) 1hese materials inclu'e 4em*ranes% Hltra+iolet
Ra$s generator% High 2ualit$ Far*on% #aser Pins% an' man$ other
accessories)
Preferred :rands!
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0H1 is a ser+ices pro+i'ing compan$) It uses 'ifferent international *ran'Bs
e2uipment to pro+i'e its ser+ices) =ome of the most preferre' *ran's% their
*rief 'escription is gi+en *elo&)

" brief Introduction of :rands used by Vivo Hydro Technologies!
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Philips!
Philips is a glo*al lea'er in healthcare% lighting an' consumer lifest$le% 'eli+ering
people?centric% inno+ati+e pro'ucts% ser+ices an' solutions through our *ran' promise of
Msense an' simplicit$)N ;e emplo$ appro/imatel$ 1!7%100 emplo$ees in more than 60
countries &orl'&i'e) ;ith sales of "4 *illion H=: in !006% &e are a mar(et lea'er in
me'ical 'iagnostic imaging an' patient monitoring s$stems% energ$ efficient lighting
solutions% as &ell as lifest$le solutions for personal &ell*eing)
Philips has four pro'uct 'i+isionsI Fonsumer <lectronics- :omestic Appliances O
Personal Fare- #ighting an' 4e'ical =$stems) <ach operates in'epen'entl$% $et
coor'inates closel$ in sharing technologies an' in 'e+eloping pro'ucts for the consumer
an' *usiness?to?*usiness mar(etplaces) Hn'er the lea'ership of the Forporate Fenter in
Amster'am% this colla*oration is re2uire' to unloc( the full potential of the Philips
*ran')
Philips 8onsumer 6lectronics
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Philips Fonsumer <lectronics is the thir' largest consumer electronics compan$ in the
&orl' an' a lea'er in the 'e+elopment of 'igital tele+ision s$stems an' compact 'isc
applications)
Philips $omestic "ppliances = Personal 8are
Philips :omestic Appliances O Personal Fare 3:AP5 inclu'es the 4ale =ha+ing an'
Drooming% ,o'$ O ,eaut$% >oo' O ,e+erage% Home <n+ironment Fare an' .ral
Healthcare lines of *usiness) 1he 'i+ision manufactures an' mar(ets sha+ers% electric
tooth*rushes% &omen@s *eaut$ an' health care pro'ucts% as &ell as 'omestic appliances
aroun' the &orl')
Philips 4ighting 8ompany
Philips #ighting Fompan$ is the &orl'Bs largest lighting pro'ucer% manufacturer an'
mar(eter of pro'ucts for in'ustrial% commercial an' consumer mar(ets)
Philips Medical Systems
Philips 4e'ical =$stems% a glo*al lea'er in the gro&ing me'ical 'e+ice an' 'iagnostic
in'ustr$% is committe' to pro+i'ing inno+ati+e technolog$ an' ser+ices that ena*le
health care pro+i'ers to achie+e clinical e/cellence)
Other :usinesses
Philips has se+eral specialt$ *usinesses inclu'ing Assem*le on Americas% A'+ance'
4etrolog$ =$stems% an' Philips@ Fenter for In'ustrial 1echnolog$) All &or(
s$nergisticall$% sharing inno+ations an' 'e+eloping pro'ucts an' solutions for the
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consumer an' *usiness?to?*usiness mar(etplaces
>eston = Sampson
;eston O =ampson has *een pro+i'ing 2ualit$ engineering ser+ices for &ater suppl$
'e+elopment% treatment% an' 'istri*ution proCects) .ur foun'ers achie+e' a num*er of
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KfirstsK for a &ater treatment compan$% inclu'ing one of the first rapi' san' filtration
plants in the Hnite' =tates) 1he$ also pioneere' chemical treatment to pre+ent the
corrosion of &ater 'istri*ution s$stems) ;or(ing &ith 'ifferent &ater sources an'
2ualities% ;eston O =ampson has gaine' +alua*le e/perience in the 'esign an' operation
of +arious t$pes of &ater treatment plants) .ur commitment to 2ualit$ is 'emonstrate'
*$ our a&ar'?&inning 'esigns) ;eston O =ampson also pro+i'es a &i'e range of
ser+ices in the areas of &ater suppl$ 'e+elopment% pumping% storage% an' 'istri*ution)
.ur engineers ha+e e/tensi+e e/pertise &ithI
;ater resource stu'ies
Pilot plant stu'ies
;ater s$stem planning% 'esign% construction% an' operation
;ater s$stem impro+ements
H$'raulic anal$sis an' master plans
;ater storage tan( 'esign an' construction
A''itionall$% our staff pro+i'es cost estimating% assists &ith regulator$ permitting issues
an' in o*taining state an' fe'eral fun'ing% performs construction o+ersight% an' pro+i'es
relia*le an' competent a'+ice to our clients)
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4H 6lectronics!
#D <lectronics% Inc)3#D5 is a glo*al lea'er an' technolog$ inno+ator in consumer
electronics% home appliances an' mo*ile communications% emplo$ing more than 7!%000
people &or(ing in 114 operations inclu'ing 7! su*si'iaries aroun' the &orl') ;ith
annual &orl'&i'e re+enues e/cee'ing P40 *illion% #D <lectronics comprises fi+e
*usiness unitsI Home <ntertainment% Home Appliance% Air Fon'itioning% ,usiness
=olutions an' 4o*ile Fommunications) #D is one of the &orl'@s lea'ing pro'ucers of
mo*ile han'sets% flat panel 10s% air con'itioners% front?loa'ing &ashing machines%
optical storage pro'ucts% :0: pla$ers an' home theater s$stems)
#D@s efforts continue to enhance the glo*al presence of the #D *ran' an' to ma/imize
profita*le gro&th) In particular% #D <lectronics &ill focus on achie+ing profita*le an'
sustaina*le gro&th in the mo*ile communications an' 'igital 'ispla$ sectors to
strengthen its lea'ership in the I1 in'ustr$% &hile at the same time increasing its mar(et
share in the home appliance an' 'igital me'ia sectors)
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#D <lectronics is pursuing its !1st centur$ +ision of *ecoming a true glo*al 'igital
lea'er that can ma(e its customers happ$ throughout the &orl' *$ means of its
inno+ati+e 'igital pro'ucts an' ser+ices)
#D <lectronics has set a ne& mi'?term an' long?term +ision% aiming to achie+e a
position as one of the top three electronics% information% an' telecommunication firms in
the &orl' *$ !010)
As such% the$ are em*racing the philosoph$ of KDreat Fompan$% Dreat People%K &here*$
onl$ great people can create a great compan$% an' pursuing t&o gro&th strategies
in+ol+ing Kfast inno+ationK an' Kfast gro&th)K #i(e&ise% the$ see( to secure three core
capa*ilitiesI pro'uct lea'ership% mar(et lea'ership% an' people?centere' lea'ership)
"ppliance
#D is a glo*al lea'er in the home appliance in'ustr$% 'e'icate' to creating total home
solutions through a'+ance' pro'ucts)
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H6!
D<@s 'i+isions inclu'e D< Fapital 3inclu'ing D< Fommercial >inance an' D< 4one$
an' D< Fonsumer >inance5% D< 1echnolog$ Infrastructure 3inclu'ing D< A+iation% the
former =miths Aerospace an' D< Healthcare5% D< <nerg$ Infrastructure% an' 6,F
Hni+ersal% an entertainment compan$) 1hrough these *usinesses% D< participates in a
&i'e +ariet$ of mar(ets inclu'ing the generation% transmission an' 'istri*ution of
electricit$ 3eg) 6uclear gas an' solar5% lighting% in'ustrial automation% me'ical imaging
e2uipment% motors% rail&a$ locomoti+es% aircraft Cet engines% an' a+iation ser+ices) It
&as co?foun'e' an' is 70E o&ner 3&ith 0i+en'i5 of 6,F Hni+ersal% the 6ational
,roa'casting Fompan$) 1hrough D< Fommercial >inance% D< Fonsumer >inance% D<
<2uipment =er+ices% an' D< Insurance it offers a range of financial ser+ices as &ell) It
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has a presence in o+er 100 countries) Deneral <lectric gauges to control a rail&a$
locomoti+e since o+er half of D<@s re+enue is 'eri+e' from financial ser+ices% it is
argua*l$ a financial compan$ &ith a manufacturing arm) It is also one of the largest
len'ers in countries other than the Hnite' =tates% such as 8apan) <+en though the first
&a+e of conglomerates 3such as I11% #ing?1emco?0ought% 1enneco% etc5 fell *$ the
&a$si'e *$ the mi'?1970s% in the late 1990s% another &a+e 3consisting of ;estinghouse%
1$co% an' others5 trie' an' faile' to emulate D<@s success) It &as announce' in 4a$
!007 that Deneral <lectric &oul' auction off its appliances *usiness for an e/pecte' sale
of P?7 *illion)
Pure!
Pure ;ater &as forme' to pro+i'e state of the art filtration e2uipment to Pa(istan) ;ith
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our 8oint 0enture partner% the Dlo*al ;ater Droup of :allas% 1e/as% H=A% &e are in the
process of setting up a most mo'ern plant for the manufacturing an' assem*l$ of
Dlo*al@s proprietar$ &ater filtration e2uipment) ;e can suppl$ a &i'e range of top
2ualit$ e2uipment that can co+er the entire spectrum of &ater filtration re2uirements
Ra& se&age enters the unit through the influent line an' passes through a *ar screen%
&hich (eeps out an$ large soli's) A 'iffuser s$stem intro'uces air into the aeration
cham*er) 1he air *u**les that are generate' pro+i'e the o/$gen necessar$ to sustain the
*acteria an' also pro+i'e the agitation necessar$ to re'uce soli's to small particles) After
a suita*le retention time% the solution is 'isplace' from the aeration cham*er to the
clarifier cham*er) 1here the remaining soli's settle to the *ottom in the form of
acti+ate' slu'ge) 1he slu'ge is returne' to the aeration cham*er to maintain a high
acti+e *acteria count) 1he clear li2ui' at the top of the clarifier cham*er flo&s into the
#=" &aste&ater purification s$stem to (ill an$ 'isease?carr$ing *acteria that remain)
1he effluent is then purifie' into polishe' 2ualit$ 'rin(ing &ater) A2ua ;aste&ater@ s
proprietar$ e/ten'e' aeration s$stems are applica*le for flo&s of a fe& hun're' gallons
to tens of millions of gallons per 'a$ 3or from one house to a cit$5)1he$ are applica*le
for municipalities% +illages% con'ominiums% schools% restaurants% motels% hotels% mo*ile
home par(s% processing plants% in'ustrial plants% animal farms% oilfiel' platform rigs%
oilfiel' Cac(?up rigs% oilfiel' poste' an' inlan' 'rilling *arges% fi/e' structures offshore
or an$&here se&age collection is re2uire') 1hese mo'els can *e constructe' of
stan'ar' configurations or engineere' for custom 'esigne' special configurations)
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"tlantic 1ltraviolet
Atlantic Hltra+iolet Forporation &as esta*lishe' as a 6e& Qor( Forporation on
6o+em*er !!% 196" to assume operation of a pre'ecessor compan$ follo&ing the 'eath
of its o&nerJoperator) 1he *usiness starte' in #ong Islan' Fit$ as a manufacturer of
germici'al ultra+iolet fi/tures an' e2uipment utilizing germici'al ultra+iolet lamps to
'estro$ *acteria% mol' an' +irus in air an' on surfaces) In 1970 the compan$ *egan
pro'uction of its o&n line of germici'al lamps in competition &ith ;estinghouse an'
Deneral <lectric% &ho &ere the primar$ pro'ucers at the time) 1he =ter?#?Ra$R
germici'al lamp *ran' pro'uce' *$ Atlantic Hltra+iolet Forporation are short &a+e lo&
pressure mercur$ +apor tu*es that pro'uce ultra+iolet &a+elengths that are lethal to
micro?organisms) Appro/imatel$ 9E of the ultra+iolet energ$ emitte' is at the mercur$
resonance line of !4 nanometers) 1his &a+elength is in the region of ma/imum
germici'al effecti+eness an' is highl$ lethal to +irus% *acteria an' mol' spores) =ter?#?
Ra$R germici'al lamps are pro'uce' in =lim line% Fol' Fatho'e or Preheat t$pe% &ith
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either .zone?Pro'ucing or 6on .zone?Pro'ucing capa*ilities) In 197" the compan$
release' the =anitronS Hltra+iolet ;ater Purifier pro'uct line% a uni2ue an' rapi'
metho' of &ater 'isinfection &ithout the use of heat or chemicals) =ince this time%
Atlantic Hltra+iolet Forporation has intro'uce' other *ran's of &ater 'isinfection
e2uipment% un'er the tra'emar( names 4ight$?PureS% 4inipureS% 4egatronS% an'
4agnumR) In a''ition the air an' surface sanitizer lines e/pan'e' to inclu'e the
=anitaireS% H$geaireS% 6utripureR% =ani#ightS% =aniRa$S% AerologicS% an'
=ani'$neS% an' ha+e enCo$e' increase' sales since intro'uction) In 197 Atlantic Hltra
+ioletBs corporate offices an' manufacturing facilities mo+e' to a ne& location in ,a$
=hore% 6e& Qor() 1he ne& %000 s2uare foot facilit$ &as constructe' an' soon
e/pan'e' to 7%000 s2uare feet in 1970) Fontinuing research an' 'e+elopment maintains
Atlantic Hltra+iolet Forporation@s lea'ership in applie' ultra+iolet technolog$) </acting
proce'ures an' stringent 2ualit$ control measures insure pro'ucts of consistentl$ high
2ualit$) <ngineering stu'ies of pro'uct 'esign an' materials are con'ucte' &ith an e$e
to enhancing pro'uct usefulness an' +alue) </isting an' potential ne& pro'ucts are
su*Cecte' to rigorous test protocols in or'er to insure the highest stan'ar's of
performance an' relia*ilit$) Atlantic Hltra +ioletBs staff continues to gro& to inclu'e
ultra+iolet application specialists an' an engineering 'epartment &ith +ast (no&le'ge of
ultra+iolet technologies) 1he staff assists customers in the selection of germici'al lamps
an' ultra+iolet e2uipment to suit specific applications) Atlantic Hltra+iolet continues to
formulate effecti+e an' cost?conscious ultra+iolet solutions)
,$ 1994 another mo+e &as necessar$ to house the e+er gro&ing corporate offices%
manufacturing facilities an' e/pan'ing in+entor$) 1he mo+e ta(es Atlantic Hltra+iolet
Forporation to its current location in Hauppauge% 6e& Qor( to a !%000 s2uare foot
*uil'ing &hich &as 2uic(l$ e/pan'e' to "7%00 s2uare feet in 1997) Atlantic Hltra+iolet
Forporation continues to stri+e for gro&th &ith e/tensi+e &or( in Research an'
:e+elopment) 1he compan$@s conser+ati+e management philosoph$ has resulte' in
stea'il$ increasing financial strength% profita*ilit$ an' gro&th of mar(et share) ;ith the
internet transforming the &a$ *usiness is 'one% Atlantic Hltra+iolet (no&s the
importance of presenting a clear% eas$ to use% content rich &e*site) As !007 procee's our
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focus is on pro+i'ing more pro'uct information% customer support an' ser+ices for *oth
'omestic an' international customers ali(e) Atlantic@s goals are to continue 'e+eloping
strong *usiness to *usiness an' *usiness to consumer relationships an' continuing its
lea'ership in applie' ultra+iolet technolog$% &ith the 'e+elopment of ne& pro'uct lines
to *e release' shortl$)
Mr- >ater
4r) ;ater Professional ;ater 1reatment is a local &ater con'itioning compan$
specializing in the maintenance an' repair of Resi'ential% Fommercial% an' In'ustrial
Hltra+iolet 3germici'al5 #ights in 4ar$lan' an' the surroun'ing 1ri?=tate area) ;e
ser+ice =terilight% A1=% I'eal HorizonsJ;e'eco% A2uafine% 1roCan% Atlantic% an' PHRA
ultra+iolet lights ? Cust to name a fe&) >or our resi'ential customers% &e are an authorize'
=terilight :istri*utor an' carr$ parts an' supplies in stoc( or can get the *ul*s% 2uartz
slee+es% *allasts an' other H)0) components for $our light in a reasona*le time) ;e
a'here to the strict installation re2uirements for germici'al lights T unli(e most of our
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competitors) 6ot installing $our ne& H)0) light in the proper manner &ill onl$ +oi' the
manufacturers &arrant$- it &ill e+entuall$ ren'er it ineffecti+e against the *acteria an'
+iruses for &hich it &as originall$ installe') All manufacturers of ultra+iolet lights ha+e
similar influent &ater 2ualit$ re2uirements that must *e met at the time of installation
an' maintaine' throughout the ser+ice life of the unit)
Products!
Here is a *rief list of Pro'ucts)
$omestic Products
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$omestic 9umbo RO System
$omestic 4ight RO System

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1ltraviolet Membrane used embedded in RO?s to provide (%%< pure
water
>ater Softeners
Simple *ilter
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8ommercial *iltration System!
8ommercial RO System
1ltra Pure RO system
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4ight RO System
Mineral >ater RO
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Industrial >ater treatment Plant
ano *iltration!
1he ne&est an' most lea'ing e'ge technolog$ in &ater treatment is 6A6. filtration
&hich has *een a''e' in the catalogue of 0H1 currentl$ for its customers)
6ano >iltration =$stem
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Terminologies and 67planations of Some Technical
terms about >ater treatment Systems!
1ltraviolet rays and their *unctions!
1his (in' of H0 3Hltra+iolet5 1echnolog$ is use' in most of the purification s$stem) ;e
can inacti+ate the *acteria +iruses *$ passing the ultra +iolet 3H05 ra$s to&ar's the &ater
flo&) 1he *acteria +iruses in the &ater goes into comma stage% *ut those inacti+ate'
*acteria +iruses &ill *e in the &ater &e get from the output) 1he inacti+ation is onl$ for
the perio' of 7 hours an' again the *acteria +iruses get acti+ate') 1he mem*rane is ma'e
of thin film composite material an' the size of the mem*rane is 0)0001 micron) 1his
mem*rane is use' to separate the un&ante' impurities such as *acteria% +iruses% e/cess of
salt% e/cess of iron content% e/cess of calcium from the input &ater) It &or(s li(e a
sugarcane Cuice machine) 1here are t&o rollers in the machine% if sugarcane is inserte'
into that roller the Cuice comes through one &a$ an' the rest in other &a$) 1he same
proce'ure is applie' in this stage) ;hen the &ater is force' to&ar's the mem*rane
through the pressure of the pump% the pure &ater foes to the ne/t stage as steam an' the
reCecte' &ater comes outsi'e the machine) 1he reCecte' &ater can *e use' for other
purpose li(e &ashing clothes% cleaning purposes% etc)
The RO System!
In R. s$stem &ater pressure is use' to force &ater molecules through a +er$ fine
mem*rane lea+ing the contaminants *ehin') Purifie' &ater is collecte' from the KcleanK
or MpermeateN si'e of the mem*rane% an' &ater containing the concentrate' contaminants
is flushe' 'o&n the 'rain from the Kcontaminate'K or MconcentrateN si'e) 1he a+erage R.
s$stem is a unit consisting of a se'imentJchlorine pre filter% the re+erse?osmosis
mem*rane% a storage tan(% an' an acti+ate'?car*on post filter) Re+erse osmosis remo+es
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salt an' most other inorganic material present in the &ater% an' for that reason% R. len's
itself to use in places &here the 'rin(ing &ater is *rac(ish 3salt$5% contains nitrates or
other 'issol+e' minerals &hich are 'ifficult to remo+e *$ other metho's) Hsing a 2ualit$
car*on filter to remo+e an$ organic materials an' chemicals that get through the se'iment
pre?filter% the purit$ of the treate' &ater approaches that pro'uce' *$ 'istillation)
4icroscopic parasites 3inclu'ing +iruses5 are usuall$ remo+e' *$ R. units% *ut an$
'efect or micro?tear in the mem*rane &ill allo& these organisms to pass into the AcleanN
&ater) 1his is &h$ R. s$stems are not rate' to remo+e microorganisms e/cept &hen an
Hltra+iolet #ight filter is incorporate' into the s$stem% such as in the case of the 1ap
4aster H0 an' the 1ap 4aster H#1RA) 1hough slo&er than a &ater filter% R. s$stems
can t$picall$ purif$ more &ater per 'a$ than 'istillers) Also% the$ 'o not use electricit$%
*ut R. s$stems 'o &aste &ater) >our or more gallons of concentrate &aste&ater are
flushe' 'o&n the 'rain for each gallon of filtere' &ater pro'uce') Uero &aste R. units
are a+aila*le% ho&e+er pro*lematic% as the$ can re?inCect the concentrate &aste&ater *ac(
into the &ater fee'ing the R. thus forcing the R. to &or( har'er an' shortening its
ser+ice life) .ther t$pes of Uero ;ater R. units &ill inCect the &aste&ater into the hot
&ater line &here it is 'ispense' out of the (itchen faucet on $our han's or 'ishes) A *etter
option for re'ucing re+erse osmosis s$stem &ater &aste is to fit it &ith a permeate pump%
&hich &ill re'uce &ater &aste *$ up to 70E) 1&o common t$pes of househol' R.
mem*ranes are the 1hin >ilm Fomposite 31>F or 1>45 mem*rane an' the Fellulose
1riacetate 3F1A5 mem*rane) 1he main 'ifferences *et&een the t&o t$pes are filtration
a*ilit$ an' chlorine tolerance) 1he F1A mem*rane is chlorine tolerant% *ut is more
suscepti*le to fouling from *acteria% an' it onl$ reCects 9"E of stan'ar' contaminants)
1he 1>FJ1>4 mem*ranes reCect 97E of stan'ar' contaminants on a+erage% are less
suscepti*le to organic fouling% *ut it can onl$ treat chlorine free &ater) Far*on pre?
treatment must *e use' &ith a 1>FJ1>4 mem*rane &hen purif$ing chlorinate'
municipal &ater supplies) 1hese contains High 2ualit$ acti+ate' car*on filter cartri'ges
are a+aila*le in man$ size an' soc(et t$pe &ill fit most stan'ar' filter housings)
Fartri'ges are in'i+i'uall$ shrun( &rappe' an' la*ele') Purimate se'iment filters ha+e
the micron rating em*osse' on the si'e of e+er$ cartri'ge for eas$ i'entification)
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$omestic RO filters!
1his R. s$stem is 'esigne' un'er the gui'ance of e/perts an' pro+i'es a completel$
*acteria free safe &ater) 1his s$stem can *e installe' in offices% homes% foo' corners%
e'ucational institutes an' hospitals &ith great ease) 1his is i'eal for installation un'er
(itchen counter &ith the focus mounte' on sin() Perfect for &ater coolers too) 1he R.
s$stem is not onl$ superior in 2ualit$ an' 'ura*le *ut can easil$ *e customize'
accor'ingl$
Technical $etails
1) Fapa*le of 1 #iters J hr) purifie' &ater pro'uction
!) :ut$ c$cle of 7 #iters J'a$)
") #iters R. &ater storage capacit$ in h$'ro?pneumatic tan(
4) :imensionI 470 V !10 V 40 mm
$omestic RO 8artridges
(- Remo+es 99E of chlorine an' 96E of lea')
+- Hse' &ith resi'ential R. s$stems
.- High 2ualit$ acti+ate' coconut shell car*on significantl$ impro+es the taste an'
smell of &ater *$ a'sor*ing chlorine an' other chemical contaminants)
'- 4a'e of >:A appro+e' materials
;- Foconut shell car*on has larger num*er of acti+e a'sorption centers thus re'ucing
its nominal &eight)
&- Fartri'ge has se'iment cartri'ge insert protecting car*on granulate)
8ommercial RO systems!
Fommercial J in'ustrial R. =eries commercial reverse osmosis systems are a+aila*le from
"%000 to 1%000 gallons per 'a$) All reverse osmosis 3R.5 is manufacture' in the H=A
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locate' in 0ista% Falifornia) <ach ha+e as stan'ar' features a stainless steel frame% multi?
stage centrifugal pump% large area pre?filter% t&o pre?treatment pressure gauges% an operating
pressure gauge% panel mounte' 'rain an' re?circulation +al+es% panel mounte' 'rain an'
permeate flo& meters% a'Custa*le lo& pressure safet$ s&itch% four unit status lights% lo&
+oltage control s$stem for safet$ an' a permeate chec( +al+e for element protection)
Popular Reverse Osmosis options inclu'e &ater 2ualit$ measurement instruments% high
pressure safet$ s&itch% silent running &ater coole' pump% multiple tan( s&itches for re?
pressure pump lo& &ater control% pre or post treatment ultra+iolet light% pre?treatment
interloc(% P#F Fontroller% alarms% stainless steel element +essels an' electronic pump motor
controls for economical running) 6ot all commercial re+erse osmosis s$stems or &ater
chemistr$ are the same) .ur re+erse osmosis &ater filters are computer 'esigne' utilizing
the latest up?'ate' element 'ata from all maCor mem*rane manufacturers) 1his insures
ma/imum reco+er$ an' optimum &ater 2ualit$ &hile minimizing capital an' operating
costs) ;e pro+i'e e/pecte' &ater 2ualit$ information along &ith pump operating cost an'
proCections on future pro'uction an' &ater 2ualit$) In a''ition &e pro+i'e custom *uilt pre?
treatment as re2uire' to pro+i'e the most economical an' en+ironmentall$ frien'l$
operation of the entire re+erse osmosis s$stem)
4ight 8ommercial RO Systems!
#ight commercial :R. =eries reverse osmosis systems start at 10gp' up to 1000gp')1he
:R.?10% "0% 00% O 1%000 are *uilt on open stainless steel frames &ith horizontall$
mounte' elements) 1hese re+erse osmosis s$stems utilize a rotar$ +ane pump &ith *all
*earing pump motor% t&o pre?filter stages% t&o pre?treatment pressure gauges% an operating
pressure gauge% a'Custa*le 'rain an' re?circulation +al+es &ith color co'e' an' loc(a*le
settings% lo& pressure safet$ s&itch an' 'ura*le *rass high pressure fittings)
1he :R.?00== reverse osmosis s$stem is enclose' in a Polished Stainless Steel 8abinet
&hich is 'esigne' for use in harsh en+ironments% foo' ser+ice applications% or in areas &here
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tampering is a possi*ilit$) Fommercial an' in'ustrial reverse osmosis an' water treatment
systems are computer 'esigne' utilizing the latest up?'ate' element 'ata from all maCor
mem*rane manufacturers) 1his insures ma/imum reco+er$ an' optimum &ater 2ualit$ &hile
minimizing capital an' operating costs) ;e pro+i'e e/pecte' &ater 2ualit$ information
along &ith pump operating cost an' proCections on future pro'uction an' &ater 2ualit$) In
a''ition &e pro+i'e custom *uilt pre?treatment as re2uire' to pro+i'e the most economical
an' en+ironmentall$ frien'l$ operation of the entire re+erse osmosis s$stem)
ano *iltration!
1he ne&est an' most lea'ing e'ge technolog$ in &ater treatment is no& a+aila*le for
practical use in $our home% *usiness or manufacturing facilit$)
6ano filtration is a pressure 'ri+en separation process) 1he filtration process ta(es place on a
selecti+e separation la$er forme' *$ an organic semi permea*le mem*rane) 1he 'ri+ing
force of the separation process is the pressure 'ifference *et&een the fee' 3retenti+e5 an' the
filtrate 3permeate5 si'e at the separation la$er of the mem*rane) Ho&e+er% *ecause of its
selecti+it$% one or se+eral components of a 'issol+e' mi/ture are retaine' *$ the mem*rane
'espite the 'ri+ing force% &hile &ater an' su*stances &ith a molecular &eight W !00 : are
a*le to permeate the semi permea*le separation la$er) ,ecause 6an filtration mem*ranes
also ha+e selecti+it$ for the charge of the 'issol+e' components% mono+alent ions &ill pass
the mem*rane an' 'i+alent an' multi+alent ions &ill *e reCecte')
>ater Softening Process!
1he ;ater =oftening process is primaril$ 'esigne' to remo+e calcium ions from the &ater)
1he calcium har'ness of the &ater causes scale in heaters an' pipes 'e+elop soap scum an'
create un&ante' precipitates in man$ &ater ? *ase' pro'ucts) Ho&e+er% *ecause the action
resin that is use' for this process is not selecti+e to calcium% the resin &ill also remo+e
magnesium% ferrous 3clear as 'ra&n5 iron% an' traces of metals such as copper% aluminum%
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zinc an' ra'ium) :uring the remo+al process the a*o+e liste' ions are replace' or e/change'
for so'ium if so'ium chlori'e is use' as a regenerating chemical or potassium if potassium
chlori'e is use') ,$ their nature% neither so'ium nor potassium &ill cause scale% interfere
&ith soap or normall$create precipitates) ;hen a &ater softener is regenerate' &e normall$
empl$ the steps of *ac(&ash% *rine 'ra&% slo& rinse an' rapi' rinse) 1he *ac(&ash
'ischarge is chemicall$ the same as the ra& &ater% the *rine 'ra& an' slo& rinse &aters
contain the ions remo+e' 'uring the softening process plus some so'ium or potassium an'
are high in chlori'es) 1he rapi' rinse &ater is softene' &ater) >ull (no&le'ge of the
chemistr$ of the &ater to *e softene' as &ell as the application of the softene' &ater
3laun'r$% *oiler fee'% process &ater% con'ensate polishing% etc))5 ena*les us to fine tune the
'esign for ma/imum salt use efficienc$% minimum pressure 'rop% minimum regeneration
&aste &ater 'ischarge)
>aste water treatment Plant!
1he first unit operation encountere' in &aste&ater?treatment plants is screening) A screen
is a 'e+ice &ith openings% generall$ of uniform size that is use' to retain the coarse
soli's foun' in &aste&ater) 1he screening element ma$ consist of parallel *ars% ro's or
&ires% grating% &ire mesh% or perforate' plate% an' the openings ma$ *e of an$ shape *ut
generall$ are circular or rectangular slots) A screen compose' of parallel *ars or ro's is
calle' a rac() Although a rac( is a screening 'e+ice% the term MscreenN shoul' *e limite' to
the t$pe &ith &ire cloth or perforate' plate) Ho&e+er% the function performe' *$ a rac( is
calle' screening an' the materials remo+e' *$ it are (no&n as screening or ra(ing) ,ar rac(s
normall$ ha+e clear openings *et&een *ars of 1mm)
Oil Separation!
In this unit the oil particles are separate' from the &ater)
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Sedimentation!
=e'imentation is the separation from &ater% *$ gra+itational settling% of
suspen'e' particles that are hea+ier than &ater) It is one of the most &i'el$
use' unit operations in &aste&ater treatment) 1he terms se'imentation an'
settling are use' interchangea*l$) A se'imentation *asin ma$ also *e
referre' to as a se'imentation tan(% settling *asin% or settling tan()
*iltration!
An' finall$ the filtration ta(es place &here &ater is purifie' an' rec$cle' for
again use)
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+-; 8ompetitors!
The Ma5or 8ompetitors which are 8ompeting in Pa2istan that provide
services for water treatment at various levels are So Safe3 "Eua Safe3
Pearl >ater Treatments3 Pure it3 >ater >orld3 Igloo >ater Treatment-
*luid Technologies International-
These are the main competitors of Vivo Hydro Technologies in Sial2ot3
@asur and 4ahore-
The competition in Pa2istani water treatment industry is at its pea2
despite that the hardwor2ing management of the VHT had decided to
open its offices also in @arachi to provide its services to people and the
industry of @arachi-
The VHT also had a competitive advantage over all these companies i-e-
the support of the 8hamber of 8ommerce and Industry Sial2ot-
The management of VHT had also decided to launch a media campaign in
Pa2istan in the collaboration of 8hamber of 8ommerce and Industry
Sial2ot to create awareness of water treatment in the society-
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.- Organi#ational structure
.-( Organi#ational Hierarchy chart!
1he management Hierarch$ at 0H1 is an e/cellent one *ecause here in 0H1
the polic$ ma(ing an' 'ecision ma(ing is 'ecentralize') 1he selecte'
mem*ers from each 'epartment participate in the meetings con'ucte' in
0H1) 1he management Hierarch$ Fhart of 0H1 =ial(ot 3Hea' .ffice5 is
gi+en *elo&)
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8-6-O
Heneral Manager "ccounts
Mar2eting
Purchase dept- IT dept-
Sales dept-
8hemical
6ngineer
Receiving
Payroll
Technicians and other
members
"ssembly 4ine Team
8hec2ing Team
Installation Team
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.-+ umber of employees!
0H1 currentl$ emplo$ees are !79 in all *ranches *esi'es ! *iologists &ho
are emplo$e' on contract)
.-. Main offices!
Head Office is located in Sial2ot-
Office! ';,/./+3 asir Road3 Sial2ot C ;(.(% Pa2istan-
Ph! I 0+ ;+ ';&),%%
*a7! I 0+ ;+ ';&))%%
6Cmail! infoJvivo-com-p2

1here are three *ranches of 0H1 operating in Gasur% 6aro&al% an' #ahore
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mentione' a*o+e in the intro'uction portion of m$ report) I 'i' m$
internship at Hea' .ffice =ial(ot)
.-' Introduction of all departments!
1here are +arious 'epartments &or(ing in 0H1) A *rief intro'uction of all 'epartments is
gi+en *elo&I
"dministration $epartment!
An a'ministration 'epartment *asicall$ has the control of all 'epartments) Deneral
4anager D4 controls all the 'epartments an' transfers this information to F)<).) 1his
'epartment has the authorit$ to hire or fire an$ emplo$ee) D4 controls all the issues
relate' to Purchase 'ept)% I1 'ept)% >inance 'ept) etc) D4 ta(es e+er$ necessar$ action
&hich is for the *etterment of the compan$ an' assure a*le to F)<).)
Mar2eting e7ecutive!
4ar(eting e/ecuti+e communicate &ith the customer an' sen' satisfactor$ ans&ers after
getting the confirmations from the rele+ant 'epartments) 4ain purposes of the mar(eting
'epartment areI
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1) Forrespon'ence using communicational &a$s)
!) 1o (eep in?touch &ith 'ifferent 'epartments)
") :eals &ith the compan$Bs customers)
4) 4ar(et the compan$Bs pro'ucts
) Geep an up?to?'ate recor' of all pro'ucts)
6) 4a(ing strategies to promote compan$Bs pro'ucts)
7) 4a(e strategies to turn its customers as regular *u$ers)
7) 4aintains team &or( spirit an' colla*oration &ith other 'epartments)
9) Geep a complete recor' of all e/hi*itions)
The 6ngineer!
1he chemical engineer at 0H1 is the hea' of a +er$ a'+ance &ater test la*orator$ at
0H1) 1he engineer issues necessar$ instructions to assem*l$ unit for the preparation of
the plants or R. s$stems) 4ainl$ he is responsi*le for all &ater relate' functions)
Sales $epartment!
=ales 'epartment (eeps a complete recor' of in+oices an' pac( lists) After recei+ing the
or'er% it enters the or'er in the la$out an' chec(s the co'es% 'escription% prices an' then
confirms the or'er) After that it issues planning to the Assem*l$ 'epartment for further
issuance of the pro'uct to the supplier) After completing all the re2uire' steps the pro'uct
is issue' to the customer &ithin the time limit)
Purchase $epartment!
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:epen'ing upon the planning issue' *$ the =ales 'epartment% the purchasing manager
issues the or'ers to the +en'ors to fulfill the customerBs nee' an' to maintain the stoc()
Purchase 'epartment (eeps a complete chec( an' *alance of incoming an' outgoing
items) It (eeps the recor' of purchasing ne& items or ra& material for ma(ing items)
The "ssembly 1nit!
0H1 uses e2uipment of 'ifferent t$pes from +arious international *ran's so &hene+er
an$ item is recei+e'% Assem*l$ unit in charge transfer this stoc( to the material fiel' store
(eeper for counting an' milling) 1he e2uipment thus assem*le' as per re2uirements)
8hec2ing $epartment!
1he chec(ing 'epartment chec(s the 'ifferent instruments that &hether the instruments
are accor'ing to the certifie' stan'ar's or not% &hether those items are accor'ing to the
'ra&ing an' the specifications or not) Fhec(ing =taff chec(s the 2ualit$ of the material
use') In final inspection if an$ item is not up to the nar( then it is reCecte' *$ the
Fhec(ing 'epartment) If an$ complaints are raise' *$ the customer after the installation
of e2uipment then chec(ing staff in+estigates the complaint an' ta(es necessar$ action
against the complaint)
Installation Team!
After the appro+al of chec(ing 'epartment the installation team fit out the plants or R.Bs
at customer place) 1he installation team consists of s(ille' &or(ers an' technicians
&hose are responsi*le for 2ualit$ fitting) 1he installation team &or(s un'er the engineer
at 0H1 *ecause of complications in+ol+e' in the s$stems) 1he I1 'epartment has also got
role in the Installation team) 1he main purpose of I1 'epartment here is to gui'e the
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technicians to operate the mo'ern computerize' s$stems)
The IT $epartment!
1he I1 'epartment at 0H1 starte' its ser+ices in 4arch !007 for the purpose of gi+ing
assistance to all the 'epartments at 0H1 such as finance 'epartment% mar(eting
'epartment etc)
1) 1he main functions of I1 'epartment at 0H1 areI
!) 1o maintain the HRI= of 0H1
") 1o maintain the &e*site of the compan$)
4) 1o pro+i'e training to the technicians to operate computerize' plants)
) 1o pro+i'e its assistance to the finance 'epartment)
6) 1he I1 'epartment also hol's the pa$roll s$stem at 0H1 in colla*oration of
finance 'epartment)
7) 1he I1 'epartment at 0H1 hea' office also maintains the recor's of atten'ance of
emplo$ees &or(ing at 'ifferent *ranches of 0H1 &or(ing in 'ifferent cities)
7) 1he I1 'epartment also pro+i'es !4J7 help 'es( for technical support a*out the
'e+ices to the customers)
1he I1 'epartment &as esta*lishe' ! $ears later after the esta*lishment of the compan$)
*uture Pro5ects of IT $epartment!

In near future the I1 'epartment at 0H1 is going to launch its online shopping &e* portal
for the customers of 0H1) =o that people can *u$ porta*le home filtration appliances
through internet)
1he I1 'epartment &ill also start 'ata *ase sharing for other *ranches of the compan$ in
'ifferent cities)
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.-; 8omments on the organi#ational structure!
0H1 is *asicall$ a team *ase' structure) Its hea' office is situate' in =ila(ot an' the main
assem*ling unit is situate' in Gasur% Pa(istan) 0H1Bs main segment mar(et is in Gasur
that is &h$ the maCor concentration of F)<). is in Gasur) D)4 has the full control o+er
the Assem*ling unit) Fompan$ &or(s on matri/ structure) D4 assigns specialists from
'ifferent functional 'epartments li(e Assem*ling% =ales% Installation% etc) the 2ualit$
chec(ing staff an' *iologists to &or( on proCects *$ the proCect managers) D4 ensures
that organization has the right num*er an' right (in' of people in the right places) It is
thus possi*le that the capa*le emplo$ees perform their 'uties &ithin the prescri*e' time
&ith full efficienc$ an' accurac$)
.rganization full$ supports their &or(ers an' la*or *$ all means) 1here is a la*or union
&hich represents the &or(ers an' protects their la*or interests)
4anagement 'ecisions are regulate' *$ the terms of collecti+e agreements 'epen'ing
upon the influence of rules an' regulations to ensure e2ual emplo$ment opportunities)
=uch actions ta(en *$ the D4 an' F)<). ensure that 'ecisions an' practices enhance the
emplo$ment% upgra'ing the s$stem an' protecting oneBs interests)
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'- The Internship Program
'-( Introduction of the branch!
0H1 is a =er+ices pro+i'ing an' consultanc$ compan$ of all (in's of &ater treatments%
filtration s$stems% Re+erse .smosis s$stems an' other ultra+iolet s$stems) I 'o m$
internship at the hea' office) It is situate' at 6asir Roa' =ial(ot) 1he hea' office is
mainl$ controlle' *$ the Deneral 4anager 4r) Hsman Xa'ir) ;ho is a +er$ passionate
an' a 'e'icate' an' 'e+ote' person) 4r) Hsman as most senior officer after the F<. in
the hea' office not onl$ pro+i'e me a chance for the internship *ut he also 'irecte' the I1
'epartment to pro+i'e me comprehensi+e training in the 'epartment) 1he I1 'epartment
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at =ial(ot operates un'er the I1 manager 4r) Xaiser Imtiaz) 4r)Xaiser Imtiaz helpe' me a
lot on m$ proCect of 'ata*ase 'e+elopment of in+entor$ of 0H1 at hea' office)
0H1 is a pri+ate ser+ice pro+i'ing compan$ has no& e/pan'e' in a mo'ern 1000
s2uare ft) 1he assem*l$ line at =ial(ot ha' emplo$e' "0 technicians *esi'e other staff
mem*ers) 1he compan$ 'e+elope' its *usiness *$ the commitment to customer
satisfaction *$ strenuous efforts an' stri+ing har' to achie+e a *est% &ith a +ie& to
esta*lish out mutual *usiness relationship &ith the customer on a permanent *asis) 1he$
pro+i'e the instruments *$ precise super+ision of manufacturing processes into finish
shape in easil$ &or(ing con'ition in the han's of en' users) =uccess of 0H1 is also 'ue
to the satisfaction of the customers) 1he maCor part of the success comes from *eing a*le
to 2uic(l$ complete most or'ers from their huge stoc( hol'ing of finishe' instruments)
1he s(ille' a'ministration team is traine' to 2uic(l$ han'le an$ customer or'er an' to
ensure that e+er$ or'er is complete' an' 'eli+ere' &ith minimum 'ela$) 4o'ern
communication s$stems ensure that 0H1 is in constant touch &ith its precious customers
an' is a*le to respon' imme'iatel$ to an$ mar(et change) 0H1 is also +er$ prou' of its
highl$ s(ille' &or(force)
1he compan$ uses guarantee' instruments pro+i'e' *$ internationall$
reno&ne' companies such as Philips an' #D) 0H1 is an accre'ite' an'
appro+e' *$ 'ifferent institutions of Pa(istan such as Fham*er of Fommerce
an' In'ustr$ =ial(ot% 1he #eather Association of =ial(ot% an' the =urgical
Association of =ial(ot)
1he hea' office locate' at =ial(ot is continuousl$ in+ol+e' in creating
a&areness of &ater treatment in the societ$) As the nature of in'ustr$ in
=ial(ot is e/port t$pe) 1he cit$ of =ial(ot has pro+en its 2ualit$ in surgical
instruments an' leather &ears all o+er the &orl') 1he F<. 4r) 4oazzam
<lahi often +isits international e/hi*itions on surgical instruments an'
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leather &ears to con+e$ to the &esterns that Pa(istanis are &ell a&are of
their en+ironment an' the$ are no& treat their &ater &astes in the &ell *eing
of en+ironment) 1he hea' office of 0H1 in =ial(ot also pla$s a +ital role in
mar(eting of the compan$) I must sa$ here that the main *ranch of 0H1
consists of +er$ &ell mannere' staff an' all of them helpe' me a lot 'uring
m$ proCect) It is *ecause of har'&or( of the emplo$ees that a ser+ices
pro+i'ing compan$ has a sale figure of "7) million 'uring !007?07)
'-+ Starting and ending dates of internship!
The internship program A(;/((/%,C(%/%(/%0B!
I starte' m$ internship in the hea' office of 0i+o H$'ro 1echnologies on 1
t h
6o+em*er !007) 1he hea' office is *asicall$ responsi*le for Recor'
Geeping% 4ar(eting of the compan$ an' =trateg$ >ormulation) 1he
Performance of all *ranches is also e+aluate' here)
I &or(e' in I1 'epartment of 0i+o h$'ro technologies &here I &or(e' un'er
the super+ision of 4r) Xaiser Imtiaz) Hn'er his super+ision I &or(e' on the
'ata *ase of a compan$ first time in m$ life) It &as amazing e/perience of
mine) I complete' m$ internship on 10J01J09)
6nvironment at Vivo Hydro Technologies!
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I &as assigne' to &or( in the I1 'epartment of 0i+o &here m$ imme'iate
super+isor &as 4r) Xaiser Imtiaz 3I1 4anager5) I ha' a +er$ goo' learning
e/perience in 0i+o &hich &oul' *e of enormous help to me in the future)
1he staff &as +er$ helpful an' frien'l$% &hich ma'e the &or(ing
en+ironment a'apti+e an' pleasant) 1he people there ma(e 0i+o a great
compan$ an' an e/citing place to &or( &ith a share' 'esire to learn lea'ing
e'ge s(ills an' stretch *e$on' their limits)
I too( a 'eep interest in o*ser+ing ho& emplo$ees in the compan$ &or(
together to o+ercome challenging situations) 1he en+ironment in the
compan$ is so &elcoming that it forces people to Coin han's together to
&or( as a team)
A*out integrit$% mutual respect% team&or(% creati+it$ an' empo&erment)
=ometimes m$ super+isors ena*le' me to ma(e m$ o&n 'ecisions &ith
responsi*ilit$ &hich moti+ate' an' encourage' me)
1he Information 1echnolog$ 'epartment of 0i+o is a source of goo'
inspiration) It is +er$ 'e'icate'% committe' an' har' &or(ing) 8ust *$
o*ser+ing the team ga+e me a sense of responsi*ilit$ an' it ga+e me
confi'ence that I am a part of this strong team) ;or(ing in 0i+o H$'ro
1echnologies is an e/perience that I &ill al&a$s cherish)
Ob5ective of the Study!
Internship is a part of our 4),)A program an' it is man'ator$) Internship is a
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source of goo' learning an' it is a *asic element of a stu'entBs career &hich
applies the theoretical (no&le'ge into practical &or() Internships are a
great &a$ to learn a*out an occupation an' get &or( e/perience at the same
time) Internship ena*les a person to 'e+elop his s(ills an' a*ilities that are
'irectl$ applica*le to his career) Internships gi+e an insight from a stu'entBs
career to a professional career) I &ante' to see for m$self &hether m$
aca'emic progress relates to official &or( or not% an' so it lea' me to 0i+o
h$'ro 1echnologies)
,ecause it is a '$namic organization &ith a po&erful culture that allo&s
people to ma(e the most of their s(ills% personalit$ an' ,areer) I 'e+elope'
such (no&le'ge an' s(ills &hich 'irecte' to m$ career) 1he internship
program at 0i+o is 'esigne' in such a &a$ that it ensures ma/imum learning
in ones chosen career area an' pro+i'es the person &ith an insight into the
compan$% &or( an' people)
Significance!
:uring m$ aca'emic $ears in the 4,A program I got e/pose' to man$ terms &hich are
applica*le in a professional career) >rom the *eginning of m$ 'egree I &as taught a*out
the organizational structures% organizational hierarch$ 3chain of comman'5 etc) At 0H1 I
got a chance to e/perience m$ stu'ious learning in relation to practical &or() I *ecame a
part of the organizational hierarch$ as I ha' to report to m$ super+isors an'
the$ ha' to report to their super+isors) A chain of comman' follo&e' from the
4anager through the </ecuti+es to the Internees)
I stu'ie' 4anagement Information =$stem that is all a*out pro+i'ing information an'
connects the 'epartments in or'er to &or( properl$% Automation an' retrie+ing of
'ata) At 0i+o I o*ser+e' the 'ata in companies manipulate an' &hat is its
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importance) I also learnt 'ifferent automate' processes) 1here at 0H1 I appl$
'ifferent techni2ues &hich I stu'ie' 'uring m$ semesters) ;hen I loo( at the
'ata*ase of 0H1 I &as surprise' *ecause in our course F=?40"3:ata ,ase
4anagement =$stem5 I stu'ie' onl$ e/amples carr$ing ma/imum recor' of 4
or entities *ut &hen I &or(e' at 0H1Bs 'ata*ase un'er the super+ision of I1
manager I feel great &hile a''ing recor's to e/isting 'ata*ase an' then
manipulating them)
4$ fiel' is I1 relate' an' I stu'ie' 'ifferent courses in &hich I stu'ie' a*out recor'
(eeping through an Information =$stem) 1here is a profile of each an' e+er$ emplo$ee
in a 'ata*ase &hich can *e easil$ accesse' &hen nee'e') 1his 'ata*ase is (no&n as
Human Resource Information =$stem 3HRI=5) In 0H1 I &as traine' to use 4icrosoft
=X# ser+er &hich &as of great a'+antage as this soft&are is essential in
e+er$'a$ office use)
'-. $etailed $escription of the department in which I
wor2ed!
I &or(e' in the I1 'epartment of the 0i+o H$'ro 1echnologies) 1he I1
'epartment of 0i+o H$'ro 1echnologies &as esta*lishe' in !007 accor'ing to
the nee's of the compan$) 1his 'epartment no& maintains the pa$roll s$stem
of 0i+o H$'ro 1echnologies along &ith the recor' maintenance of
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emplo$ees) 1he I1 'epartment at 0i+o H$'ro 1echnologies is also
responsi*le for the 'e+elopment an' maintenance of the &e*site of the
compan$) In colla*oration &ith the 2ualit$ chec(ing 'epartment it also
con+e$ the fee'*ac( of the customers of the compan$ to the other
'epartments)
1he I1 'epartment also helps the other 'epartments of the compan$) It helps
the Accounts 'epartment in maintenance of pa$roll s$stem of 0i+o H$'ro
1echnolog$) 1he secon' function of I1 'epartment is to pro+i'e training to
the assem*ling unit of the compan$ as in assem*ling of HI?1ech automate'
'e+ices) 1he I1 'epartment of the compan$ also issues user manuals for
'ifferent filtration s$stems to the help the en' users in operating the s$stems
installe' at their places)
1he 'epartment also ha+e a !4J7 help 'es( for technical support a*out the
pro'ucts for the customers of the compan$)
In I1 'epartment a special team of t&o soft&are 'esigners is 'e'icate' to
'e+elop soft&ares for 'ifferent offices of the compan$)
I &or(e' for t&o months in the I1 'epartment of the 0H1) ;hat I fin' is that
it is a ne&l$ esta*lishe' 'epartment &hich starte' its ser+ices onl$ one $ear
*ac( so I thin( it ta(es t&o or three $ears to 'e+elop it as an professional I1
'epartment) At present the functions of I1 'epartment are not so much *ut
still it is +er$ useful for the compan$) 1he I1 'epartment runs the =X#
ser+er to main the recor's of the compan$)
*uture Pro5ects of the IT department!
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1he I1 'epartment of the compan$ &ill going to launch a &e* portal for the
compan$ from &hich the customers &ill got the facilit$ to 'o shopping
online through cre'it car's or *$ using other sources such as online pa$ment
transfer) .n &e*site 'ifferent home an' commercial appliances &ill *e
place' for online customers)
;- Training program
:uring the t&o months of internship at 0H1 I also performe' man$ 'uties
apart from the I1 'epartment) ;hich a''e' to m$ e/perience an' learning)
All the tas(s that I e/ecute' ga+e me a sense of responsi*ilit$) =ometimes
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there &as too much responsi*ilit$ on me% too much *ur'en &as there) At
times things &ere slo&% $et I &ante' to &or( more *ecause I ha' *lurre'
the lines *et&een &or( an' fun) Along &ith the tas( I ha+e *een gi+en to
'e+elop I also perform some e/tra 'uties &hich I &ant to put here)
4$ premier tas( &as to 'e+elop a smart 'ata*ase for the in+entor$ room of
the compan$) =o *esi'es 'e+eloping the proCect I also 'o the follo&ing Co*s)
1he 'etaile' 'escription of m$ proCect is gi+en in the MFritical anal$sisN
portion of the report)
As I mentione' earlier that in 0H1 a 'ata*ase e/ists at Hea' office &hich
contains the recor' of all the0H1 emplo$ees in 'ifferent cities) 1he I1
:epartment 'ail$ recei+es applications% me'ical reim*ursement
forms% e/pense claims an' other 'ocuments of all the 0H1 emplo$ees)
1hroughout m$ internship at 0H1 I maintaine' the 'ata*ase *$
putting all those 'ocuments in their 'esire' files)
0H1 is a ser+ices pro+i'ing organization an' I &or(e' in hea' office in
&hich e+er$ 'ecision has to go through) =o a lot of letters% applications an'
recommen'ations &ere 'ispatche' 'ail$ throughout man$ cities such as
#ahore *ranch% Gasur *ranch% etc) 1hese are the *ranches of 0H1) 4$
super+isor onl$ mentione' the cit$ an' it &as m$ Co* to &rite the postal
a''ress of 0H1 office on an en+elope containing the 'ocument an' 'eli+er
it at the reception to *e 'ispatche')
.ne another e/tra 'ut$ &as to manage the +isitors) 4an$ people came to
+isit the Hea' office of the organization for *usiness purpose) 1he mangers
coul' onl$ atten' one person at a time an' the rest of the people ha' to &ait)
It &as m$ responsi*ilit$ to set the priorit$ of meetings) If a person ha' to
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&ait for a long perio' of time% I use' to ma(e him sit in the cafeteria)
4an$ other people also +isite' the hea' office for 'ifferent purposes)
.ffice &or( &as also the e/tra 'ut$ on me) Its all a*out papers an'
'ocuments) 4$ super+isor al&a$s re2uire' arranging an' rearranging
'ocuments) I helpe' them in their &or( *$ stapling an' unclipping
'ocuments) I also ma(e man$ photocopies of 'ocuments) =ometimes
secret 'ocuments &ere to *e shre''e' after the$ ha+e *een use') I
shre''e' the 'ocuments using a Paper =hre''er 4achine) I also fa/e'
papers an' 'ocuments all other *ranches an' sometimes outsi'e the countr$)
=canning &as also an e+er$'a$ Co* for me% I use' to scan 'ocuments an'
papers an' sometimes those 'ocuments &ere to *e fa/e' to other offices of
0H1)
:uring m$ internship at 0H1 I face' a lot of pro*lem as a massi+e &or(
loa' &as put on me 'uring t&o months) =o I &ant to sa$ here that I
like the Job but the work spoils it.
&- Structure of the MIS/IT
$epartment
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&-( $epartment hierarchy!
&-+ umber of employees wor2ing in the MIS
department!
1here are total 6 emplo$ees are &or(ing in I1 'epartment plus one contractor soft&are
'esigner)
&-. MIS/IT operations!
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Mr- Gaiser Imtia#
Manager IT
"abid "li
Software $esigner
Omer :aig
"ssistant
"bdul Gadoos
"ssistant
Ms- "yesha
$ata entry
*aheem awa#
Help des2
Asfan' Ali Fontractor
=oft&are :esigner
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1he I1 'epartment at 0H1 maintains the pa$roll s$stem of 0i+o H$'ro
1echnologies along &ith the recor' maintenance of emplo$ees in
colla*oration &ith the accounts 'epartment) 1he I1 'epartment at 0i+o
H$'ro 1echnologies is also responsi*le for the 'e+elopment an' maintenance
of the &e*site of the compan$) In colla*oration &ith the 2ualit$ chec(ing
'epartment it also con+e$ the fee'*ac( of the customers of the compan$ to
the other 'epartments) 1he I1 'epartment also helps the other 'epartments of
the compan$) It helps the Accounts 'epartment in maintenance of pa$roll
s$stem of 0i+o H$'ro 1echnolog$) 1he secon' function of I1 'epartment is
to pro+i'e training to the assem*ling unit of the compan$ as in assem*ling of
HI?1ech automate' 'e+ices) 1he I1 'epartment of the compan$ also issues
user manuals for 'ifferent filtration s$stems to the help the en' users in
operating the s$stems installe' at their places) 1he 'epartment also ha+e a
!4J7 help 'es( for technical support a*out the pro'ucts for the customers of
the compan$) In I1 'epartment a special team of t&o soft&are 'esigners is
'e'icate' to 'e+elop soft &ares for 'ifferent offices of the compan$)
)- *unctions of the MIS $epartment
)-( Ma5or functions!
1o'a$ information s$stems are a foun'ation for con'ucting *usiness) In man$ in'ustries
the sur+i+al an' e+en e/istence is 'ifficult &ithout e/tensi+e use of information s$stems)
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6o& organizations are tr$ing to *ecome more competiti+e an' efficient *$ transforming
themsel+es in to the 'igital firms):r) Dreenspan in his article M1he re+olution in
information technolog$N has 'iscusse' the responsi*ilities an' roles of mo'ern 'a$Bs
4I=JI1 'epartment as)
1he purpose to a'' this article in the report is to anal$ze the mo'ern 'a$ functions of
4I=JI1 'epartments in 'ifferent organizations) A comparati+e stu'$ has also *een ma'e
*elo& to compare the mo'ern 'a$ 4I=JI1 'epartment functions &ith the 'epartment in
&hich I got training)
,The source has also been added in the references portion of the )eport-
Application Development Management Team: 1his 1eam is ma'e up of the I1 4anager%
Assistant 4anagers an' the 1echnical staff) 1heir responsi*ilities inclu'eI
Pro+i'e the strategic 'irection for the 4I=JI1 JI1 'epartment
4anage I= resources an' assignments
<sta*lish an' e+aluate 4I=JI1 'e+elopment policies% metho'ologies% an'
proce'ures
Re+ie& ProCect ;or(*oo(s)
8ustomer! 1he Fustomer is the person or 'epartment re2uesting &or( from 4I=JI1 )
1he FustomerBs responsi*ilities &ill +ar$ throughout the proCect phases) 1heir primar$
responsi*ilities &ill inclu'eI
Partner &ith the 4I=JI1 Practice 4anager to create the ProCect ;or(*oo(
Partner &ith the 4I=JI1 Practice 4anager to manage the proCect inclu'ing the
timeline% &or( plan% testing% resources% training an' 'ocumentation of proce'ures
;or( &ith the Practice an' Program 4anager to i'entif$ the technical approach
to *e use' an' the 'eli+era*les to *e furnishe' at the completion of the proCect
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Pro+i'e a clear 'efinition of the *usiness nee'
=ign?off on proCect 'eli+era*les
1a(e o&nership of the 'e+elope' process an' soft&are)
Customer Feedback Evaluation Team: 1he Fustomer >ee'*ac( <+aluation 1eam
consists of +arious mem*ers of the 4I=JI1 'epartment) 1heir responsi*ilities inclu'eI
Re+ie& the complete' ProCect Performance <+aluation >orms
Highlight ratings *elo& Msatisfie'N so the 4I=JI1 Practice 4anager can contact
the customer for a''itional 'etails
>or&ar' copies of all forms to the 4I=JI1 :irector an' the 4I=JI1 Practice
4anager for re+ie& an'Jor follo&?up
>ollo&?up &ith 4I=JI1 Practice 4anager on resolution of those *eing re+ie&e'
&ith the customers
1rac( the results of the forms for general tren's an' areas to impro+e)
Design evie! Team: 1he :esign Re+ie& 1eam &ill consist of the 1echnical Architect%
the Program 4anager for Infrastructure an' the Program 4anager for :e+elopment)
1heir responsi*ilities inclu'eI
Re+ie& an' appro+e all :esign .+er+ie& :ocuments
Re+ie&% prior to the meeting% 'esign pac(ages to *e presente' an' *e prepare'
&ith 2uestions an' comments
Perform au'it re+ie&s on teste' pac(ages)
,e a+aila*le to pro+i'e consultati+e support to an$ 'e+eloper or 'e+elopment
team on 2uestions of stan'ar's% proce'ures% techni2ues% etc)
E"ecutive Sponsor: 1he </ecuti+e =ponsor is t$picall$ a high?le+el e/ecuti+e &ho acts
as the proCect a'+ocate from Hni+ersit$ A'ministration) 1heir primar$ responsi*ilities
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inclu'eI
Fhampion the proCect% proCect manager an' proCect team
4anage the proCect scope an' change re2uests
Appro+e the ProCect sche'ule
Fommunicate proCect goals to all management le+els
Pro+i'e appropriate an' timel$ resources for efficient an' effecti+e proCect
completion
<nsure sustaine' a'herence to sche'ule commitments
Pro+i'e on?going gui'ance an' 'irection to the proCect team
Pro+i'e regular fee'*ac( to the proCect team on performance +s) e/pectations
>ollo& up to ensure proCect *enefits 'efine' in the ProCect ;or(*oo( are realize'
<scalate issues an' proCect scope changes
Act as the final 'ecision ma(er on unresol+e' proCect issues)
Functional esources: 1he >unctional Resources represent the *usiness areas for &hich
&or( is *eing performe' an' are usuall$ mem*ers of that *usiness area) 1he primar$
proCect acti+ities of the >unctional Resources inclu'eI
=hare their in?'epth un'erstan'ing of the *usiness an' s$stem processes an' their
(no&le'ge of fe'eral regulations
Pro+i'e *usiness e/pertise on the s$stem functionalit$ relate' to their Co*
functions
Participate acti+el$ in all phases of the proCect inclu'ing planning an' anal$sis%
'esign% 'e+elopment% testing an' implementation% relate' to their area of e/pertise
,e a+aila*le for the in'icate' percentage of their time allotte' for the proCect)
Functional #ead: 1he >unctional #ea' represents the customerBs *usiness area for &hich
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&or( is *eing preforme') 1he >unctional #ea's responsi*ilities inclu'eI
Pro+i'e e/pertise on the o+erall *usiness processes aroun' &hich the proCect is
focuse' an' pro+i'e nee'e' *usiness e/pertise in those areas
Pro+i'e 'irection to the functional resources on managing 'a$?to?'a$ acti+ities
an' a'hering to proCect 'eli+era*le 'ue 'ates
Participate acti+el$ in the 'e+elopment of the ProCect ;or(*oo( 3in conCunction
&ith the Program 4anager an' Practice 4anager5 inclu'ing &h$ the proCect &as
re2ueste'% as &ell as the proCect re2uirements an' scope inclu'ing the ris(% time%
an' cost
Participate acti+el$ in all phases of the proCect inclu'ing planning an' anal$sis%
'esign% 'e+elopment% testing an' implementation% relate' to their area of e/pertise
Help i'entif$ change *arriers &ithin the *usiness areas
Pro+i'e t&o &a$ communication *et&een the affecte' *usiness area an' the
ProCect 1eam
,e a+aila*le for the in'icate' percentage of their time allotte' for the proCect)
$elp Desk % End &ser Computing 'roup: 1he Help :es( an' <n' Hser Fomputing
Droup pro+i'e training an' support 'uring the implementation an' pro'uction support
phases of the proCect) 1his team is le' an' manage' *$ the =$stems 4anager responsi*le
for <n' Hser Fomputing Acti+ities) 1he Help :es( an' <n' Hser Fomputing Droup
responsi*ilities inclu'eI
Pro+i'e team an' en' user training 'uring implementation
Pro+i'e help 'es( support after implementation
Assist in the 'istri*ution an' configuration of &or(stations for the 0an'er*ilt
communit$
Pro+i'e support for net&or( pro*lems% fire&all pro*lems% securit$ pro*lems% an'
access issues)
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Maintenance and En(ancement 'roup: 1he 4aintenance an' <nhancement Droup
pro+i'es on?going support for s$stems after implementation occurs) 1here are t&o 4 O
< Droups currentl$ 'efine'I ,usiness .perations an' =tu'ent =$stems) 1he 4 O <
Droups are le' an' manage' *$ the =$stems 4anager responsi*le for either ,usiness
.peration acti+ities or =tu'ent =$stem acti+ities) Primaril$% the 4 O < Droups
Pro+i'e 'a$?to?'a$ technical support in maintaining the information s$stem%
inclu'ing responsi*ilit$ for ensuring processes an' outputs are complete an'
error?free
:e+elop an in?'epth un'erstan'ing of the *usiness processes supporte' *$ the
s$stem
Fonsult &ith customers 3in'epen'entl$ or in partnership &ith other mem*ers of
4I=JI1 5 to e+aluate% 'esign% test an' install re2ueste' enhancements to the ne&
s$stem
Run pro'uction?le+el programs to o*tain output &hen necessar$
I'entif$% anal$ze% an' resol+e pro*lems &ith pro'uction applications
in'epen'entl$ or in partnership &ith other 4I=JI1 teams an'Jor functional
resources
:e+elop an' maintain technical 'ocumentation an' operational proce'ures on the
ne& information s$stem
Pro+i'e support for the legac$ s$stems
4anage the =$stem <nhancement Re2uest >orm process)
M)S*)T Functional Consultant: 1he 4I=JI1 >unctional Fonsultant is a support role to
the 4I=JI1 Practice 4anagers an' ProCect Implementation 1eam 'uring a proCect
implementation) 1heir responsi*ilities inclu'eI
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4a(e &ritten an' oral presentations to proCect teams an' groups outsi'e the
'epartment
<+aluate% esta*lish an' maintain 4I=JI1 'e+elopment policies% metho'ologies%
an' proce'ures
Plan% sche'ule% an' coor'inate acti+ities relate' to s$stem 'e+elopment proCects
Fontact 'epartment hea's an' +arious le+els of staff in user 'epartments to
pro+i'e functional support in 'ocumenting% 'esigning% an' implementing
proCect3s5
Assist &ith customer ser+ice an' communication
Perform some planningJsche'ulingJprioritizingJcoor'ination of proCect?relate'
acti+ities for proCect team mem*ers)
+perations group: 1he .perations Droup monitors the operations of all a'ministrati+e
information s$stems) 1he .perations Droup is le' an' manage' *$ the =$stems 4anager
responsi*le for .perations) 1heir responsi*ilities inclu'eI
4onitor an' o+ersee the 'ail$% &ee(l$ an' monthl$ operations of all
a'ministrati+e information s$stems
<nsure 'ea'lines are met
<n'ure the processing an' printing of forms% reports an' chec(s an' the
processing of other interfaces% 'uring an' after *usiness hours)
Perform 'ail$ sche'ule' tas(s% such as <:I an' other *atch processing
Assistant Manager: 1he Practice 4anager is a liaison *et&een 4I=JI1 an' the
customer) 1he Practice 4anager performs a +ariet$ of functions that inclu'eI
Pro+i'e lea'ership an' management to 4I=JI1 'e+elopment teams an' proCects
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Fonsult &ith customers 3in'epen'entl$ or in partnership &ith 4I=JI1 Fonsultant%
4I=JI1 =enior Fonsultant an'Jor Program 4anager5 to un'erstan' an' anal$ze
operational proce'ures an' information generation or utilization nee's% inclu'ing
&h$ the proCect &as re2ueste'% as &ell as the proCect re2uirements an' scope
inclu'ing the ris(% time% an' cost
.+ersee an' acti+el$ participate in the 'e+elopment of the ProCect ;or(*oo( 3in
conCunction &ith the Program 4anager an' Fustomer5
:e+elop the proCect plan inclu'ing the resource% s(ill an' s(ill le+el re2uirements
:e+elop proce'ures for changing scope an' proCect acceptance proce'ures
:e+elop re+ie& sche'ules an' acceptance criteria at each phase of the proCect
;or( &ith the Program 4anager an' Fustomer to i'entif$ the technical approach
to *e use' an' the 'eli+era*les to *e furnishe' at the completion of the proCect%
inclu'ing the 'e+elopment of a strategic plan% s$stems anal$sis% technical 'esign%
co'ing% testing% an' turno+er to pro'uction of the application
.+ersee an' 'irect% in conCunction &ith a Program 4anager% the strategic I= plan%
'e+elopment of *usiness re2uirements% 'e+elopment of functional an' program
specifications% relational 'ata*ase 'esign% programming% testing% implementation
an' 'ocumentation for applications
:e+elop the proCect management approach inclu'ing training nee'e' for the
proCect team% reporting structure of the proCect% fre2uenc$ of interaction *et&een
managers an' resources% the num*er an' fre2uenc$ of team meetings% an' the
nee' for an' the e/tent of in+ol+ement of e/ternal proCect sta(ehol'ers
.utline the responsi*ilities of 'ifferent parties inclu'ing customers% management%
proCect team% +en'ors% an' other sta(ehol'ers
;or( &ith customers an' proCect teams to integrate ne& s$stems into the en'?user
en+ironment)
Program Manager: 1he Program 4anager pro+i'es lea'ership an' management of
4I=JI1 'e+elopment teams an' proCects) Program 4anagers perform a +ariet$ of
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functions that inclu'eI
.+ersee an' 'irect% in conCunction &ith a Practice 4anager% the strategic I= plan%
'e+elopment of *usiness re2uirements% 'e+elopment of functional an' program
specifications% relational 'ata*ase 'esign% programming% testing% implementation
an' 'ocumentation for applications
.+ersee an' acti+el$ 'e+elop the ProCect ;or(*oo( 3in conCunction &ith the
Practice 4anager an' Fustomer5 inclu'ing &h$ the proCect &as re2ueste'% as &ell
as the proCect re2uirements an' scope inclu'ing the ris(% time% an' cost
;or( &ith Practice 4anager an' Fustomer to i'entif$ the technical approach to
*e use' an' the 'eli+era*les to *e furnishe' at the completion of the proCect
=che'ule an' assign resources to ensure that applications satisf$ usersB nee's an'
are complete' &ithin agree' upon time parameters
4onitor the status of the technical resources an' tas(s using tools such as the
4I=JI1 ;or( :ata*ase
;or( &ith the Practice 4anager to manage an' o+ersee the s$stem 'e+elopment
process inclu'ing s$stems anal$sis% technical 'esign% co'ing% testing% an' turno+er
to pro'uction of the application
:e+elop an' maintain technical 'ocumentation on computer?*ase' information
s$stems- compile 'ocumentation for 'esign changes or creation criteria)
Tec(nical Arc(itect: 1he 1echnical Architect is a mem*er of the 4I=JI1 'epartment
&ho manages the o+erall technical architecture of the 'epartment) 1heir responsi*ilities
inclu'eI
Fontinuall$ research the information technolog$ mar(etplace for ne& an'
inno+ati+e technologies an' application 'e+elopment practices) Proacti+el$
propose these ne& technologies as solutions to *usiness pro*lems)
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Re+ie& propose' proCects to ensure that the$ a'here to 4I=JI1 strategic
technolog$ +ision
Re+ie& on?going an' propose' proCects to i'entif$ opportunities for reuse%
process impro+ement
=er+e as a resource to all teams in e+aluating an' proposing technical alternati+es
for resol+ing proCect issue
Tec(nical #ead: 1he 1echnical #ea' pro+i'es lea'ership to the technical resources an'
&or(s in conCunction &ith the Program 4anager an' Practice 4anager to ensure that
proCect milestones are met) 1he 1echnical #ea' performs a +ariet$ of functions that
inclu'eI
Pro+i'e technical lea'ership to technical resources an' customers to meet proCect
'ea'lines an' ensure proCect o*Cecti+e are met
Plan% sche'ule% an' coor'inate acti+ities relate' to s$stem 'e+elopment proCects
Fonsult an' mentor technical resources concerning metho's% proce'ures% an'
stan'ar's to *e use' 'uring 'esign% 'e+elopment% an' unit testing phases of
s$stem 'e+elopment proCects
Pro+i'e s$stem or technical 'e+elopment e/pertise to the technical resource team
Fommunicate issues an' status information to the Program 4anager an' Practice
4anager concerning s$stem 'e+elopment acti+ities)
Tec(nical esources: 1echnical Resources ma$ *e either 0an'er*ilt emplo$ees or
e/ternal consultants specificall$ hire' to 'o 'e+elopment &or() 1he 1echnical Resources
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Fonsult &ith mem*ers of the proCect team to anal$ze operational proce'ures an'
information generation or utilization nee's% &hich ma$ inclu'e anal$ze% 'esign%
test% an' implement enhancements to comple/ pro'uction information s$stems
Pro+i'e consultation on *usiness process 'esign% 'ata*ase a'ministration
functions for proCect implementation teams% maintenance an' enhancement teams%
an' training teams
:esign computer programs% forms% reports% an' interfaces
Freate inno+ati+e soft&are applications from scratch using state?of?the?art
languages% protocols% an' soft&are metho'ologies
Perform unit testing on computer programs% forms% reports% an' interfaces
Freate an' maintain technical 'ocumentation on computer?*ase' information
s$stems- compiling 'ocumentation for 'esign changes or creation criteria
Hp'ate s$stems 'ata an' prepare con+ersion re2uirements
Pro+i'e assistance to users &ith soft&are?relate' issues or pro*lems)
Tec(nical )n,rastructure Team: 1he 1echnical Infrastructure 1eam is the group
responsi*le for supporting the har'&are an' soft&are components re2uire' *$ a s$stem
implementation) 1his inclu'es the ser+ers% net&or( printers% operating s$stem% 'ata*ases%
user securit$% an' net&or( connecti+it$) 1he primar$ responsi*ilities of this team
inclu'eI
<nsure the application soft&areJhar'&are is consistent &ith the technical
en+ironment an' stan'ar's
Pro+i'e technical s$stem an' 'ata*ase support forI
Fapacit$ an' planning
=pace management
,ac(up an' reco+er$
Performance tuning an' monitoring
Pro+i'e application soft&are change control across the 'ifferent en+ironments
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Install an' upgra'e ser+er an' application soft&are
Assist technical resources &ith 'ata*ase 'esign
Pro+i'e 'ata*ase a'ministration support for s$stems 'e+elopment an' upgra'es)
;hile &or(ing at 0H1 it &as m$ first e/perience to &or( in the I1 'epartment of an
organization an' here for the first time I anal$ze the importance of 4I=JI1 'epartment in
the organization) An' I feel that to'a$ $ou cannot operate $our organization &ith Cust a
computer 'epartment an' some 'ata entr$ personals) 6o& the &orl' has change' &here
technolog$ is transforming the &a$s of 'oing *usiness)
:uring m$ internship program I fin' that this internship helps me to *etter un'erstan' the
&or(ing en+ironment of the organization *$ fin'ing the relationship *et&een &hat is
&ritten in the *oo(s an' &hat is actuall$ going on in fiel's) 1he theor$ &ritten in the
*oo(s in cases is not implemente' as it is) In some cases theor$ is implemente' &ith a
little mo'ification *ut in other cases theor$ has nothing to 'o &ith practice)
1o me% 1heor$ gi+es $ou the 'irection to un'erstan' the processes an' the terminologies
going across the ;orl' using *est *usiness practices in a *roa'er +ie& co+ering each an'
e+er$ aspect of possi*le *usiness scenarios) .n the contrar$ practical life is specific%
enclose' in a Car) In practical professionalism an' firmBs en+ironment is each an' e+er$
thing) Professional life onl$ *uil's on the (no&le'ge *ase' on *oo(s e+en though it ma$
onl$ use 1E of the theoretical (no&le'ge) :uring m$ internship I also anal$ze that the
concepts in *oo(s are &ritten on i'eolog$ *asis &here e+er$ thing &or(s fit an' fine *ut
in practical life it is not necessar$ that e+er$ thing &or(s li(e as $ou thin()
ow here is comprehensive list of almost all the functions that the IT department of
VHT performs-
(- Provide endCuser support in a friendly3 comforting and prompt manner
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+- 67plore and recommend alternatives to current implementations and
technologies
") $ocumentation of the records-
4) $evelop usage instructions for endCusers of products-
) Testing and acEuiring new technology for getting an edge over competitors-
&- Installation of software in computers of other departments-
7) Provide troubleCshooting / consultation in any case of problem-
,- Maintaining the data networ2
9) Implementation of new technology standards in the instruments-
(%- Perform server maintenance / bac2ups
11) 6nsuring compliance of eEuipment usage with company?s guidelines-
(+- Setting up IT resources for new and current employees
(.- 8ontribute to the company?s technicalCsupport 2nowledge database
('- Placing orders for new software or updates if necessary-
(;- Inventory trac2ing and recordCmaintenance
16) +'/) technical support help des2 for customers-
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)-+ Support to other departments!
1he I1 'epartment at 0H1 currentl$ pro+i'es support to the mar(eting
'epartment such as the 'e+elopment of *roacher Bs maintenance of the
&e*site etc) secon'l$ it pro+i'es its ser+ices to the assem*l$ 'epartment in
'ealing &ith hi tech instruments such as ultra+iolet ra$s generator s$stems
etc) 1hir'l$ it pro+i'es user manual gui'es of filtration s$stems for the
customers of the 0H1) 1he I1 'epartment also helps the account 'epartment
in maintaining the recor's of the compan$)
1he I1 'epartment is li(e a main hu* for the compan$ as this 'epartment
connects 'ifferent 'epartments of the 0H1 &ith each other)
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,- 8ritical "nalysis
,-( ReEuirement "nalysis
Introduction and Scope!
1he gro&ing popularit$ of :ata*ase an' Information s$stem intro'uce' ne& terms of
recor' (eeping such as II= 3In+entor$ Information =$stem5) It might *e possi*le that in
near future there &oul' *e no nee' of man$ cler(s in an office for the purpose of recor'
(eeping) .nl$ a single 'ata entr$ person can 'o the &or( of man$ people at a time) 1he
'ata thus recor'e' in the 'ata*ase &oul' ser+e e2uall$ all the 'epartments of the
organization) 1he concept of information s$stem 'efines a s$stem &here all recor's of
the organization are collecte' an' the$ can *e assesse' *$ an$ relate' 'epartment of the
organization) 1his proCect is inten'e' to gi+e *oth stoc( room an' other 'epartments the
a*ilit$ to 'o their Co*s effecti+el$ an' efficientl$ &ithout e+en lea+ing their places) 1he
proCect is simpl$ 'escri*e' as mo'eling a real &orl' o*Cect 3i)e) :ata*ase s$stem for the
stoc( room of 0H15 into computer &orl') As in the real life &e can see that there are
man$ cler(s &or(ing in an office an' maintaining recor's of in+entor$)
;hen I in+estigate the current II= proCect that I choose for m$ self I o*ser+e that it can
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*e groupe' mainl$ in t&o Phases) In the first phase the proCect is 'esigne' to &or( on
small #A6 &here the hea' office has a complete recor' of all the components in its
stoc( room) 1he secon' phase of proCect is 'esigne' to &or( through Internet that allo&s
it to *e use' more commonl$)
>or m$ internship I chose the first phase *ecause the secon' phase nee's man$ more
technical s(ills an' a goo' comman' on mo'ern computer languages such as A=P)6<1%
0I=HA# ,A=IF etc) As a stu'ent currentl$ I can onl$ 'esign a simple =X# 'ata*ase
for Cust #A6 operating insi'e the hea' office)
Ob5ective!
4$ o*Cecti+e here in 0H1 is to 'esign a simple *ut a +er$ helpful information s$stem
for the In+entor$ room of the 0H1)
Actuall$ the I1 'epartment at 0H1 ha' got the facilit$ of HRI= *ut there is no recor'
hol'ing of the in+entor$ s$stem) 1he$ &ere Cust rela$ing on the ol' paper &or( &here
the$ much of their time in fin'ing the re2uire' parts of the instruments)
As I ha+e mentione' in m$ reports that 0H1 is a ser+ices pro+i'ing compan$ it has its
o&n assem*l$ line &here the 'ifferent parts of a treatment unit R. s$stem or a simple
filter are assem*le' as per or'er re2uirement) It is estimate' that compan$ uses almost
600 'ifferent parts in assem*l$ units &hile a assem*ling 'ifferent pro'ucts for their
customers)
The e7isting System!
1he e/isting s$stem at 0H1 isI
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1he purchase ma'e purchases throughout the $ear as per the or'ers of the
engineer an' +arious other technicians)
=ome of the material purchase' 3or parts purchase'5 are *eing consume' *$ the
assem*l$ line instantl$ *ut the remaining of them &ere goes to the storeroom)
1he pro*lem &ith the store room is that there is no proper recor' s$stem for the
store room)
6o& on this *asis the purchase 'epartment% the sales 'epartment% the Deneral
4anager% the assem*l$ line 'oes not ha+e an$ information a*out their stoc(
although the$ ha+e ha' a comprehensi+e an' a +er$ *ig store room)
6o& pro*lem is that in 0H1 to assem*le each categor$ filter or a treatment unit
re2uires a 'e'icate' list of parts 'uring assem*ling)
1he compan$ has a large range of pro'ucts so ultimatel$ the range for parts use'
in these pro'ucts &ill also ha+e a comprehensi+e list or num*er)
=o there is an emergenc$ nee' of an information s$stem &hich can help them to
o+ercome the pro*lem)
1o o+ercome this pro*lem I &as assigne' a tas( to prepare an information s$stem &hich
is capa*le of helping the assem*l$ line% the purchase 'epartment% the finance 'epartment%
an' also the sales 'epartment) ,ecause if these 'epartments can got *etter (no&le'ge
then it &oul' help them to sol+e man$ pro*lems)
The ew system and its contributions!
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1he ne& s$stem &hich is going to 'e+elop for the compan$ is the 'ata*ase of the
storeroom) 1his can help the 'ifferent 'epartments at 0H1 in 'ifferent &a$s) =uch
that)
1he purchase 'epartment an' assem*l$ no& *$ using the s$stem can no& 'o
*etter capacit$ planning)
1he finance 'epartment can use the s$stem for *etter forecasting of the financial
statements)
Another a'+antage that this s$stem &ill pro+i'e to the compan$ is that compan$
can maintain a large stoc( of spare parts in the storeroom so that he pro*lem of
imme'iate increase in the prices of 'ifferent parts in the international mar(et can
*e sol+e')
In e/isting s$stem &hen sales 'epartment get an or'er for a treatment plant it
informs a*out the or'er to other 'epartments of the compan$ such as purchase
'epartment 3to purchase ra& materials5 an' to the assem*l$ line to *e prepare' for
the assem*ling of the plant)
It ta(es t&o to three &ee(s to reach the ra& e2uipment or unassem*le' parts to
assem*l$ line from 'ifferent countries)
<ach treatment unit ta(es more than 4 parts to *e assem*le' an' the assem*l$
line &or(s on a patron &here the$ assem*le the plant step *$ step)
6o& thin( if the$ got e+er$ thing in their store room relate' to the plant *ut onl$
one part is missing an' the$ 'o not ha+e an$ (no&le'ge of that so at the mi''le of
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Page 9! of 11
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the assem*ling process the$ ha+e to stop their &or( for t&o to three &ee(s so that
the relate' missing part can *e purchase')
1he a*o+e &ritten pro*lems encourage' me to 'e+elop a s$stem for the in+entor$ s$stem
of the 0H1) 1he I1 'epartment of the compan$ ha' alrea'$ starte' the 'ata collection
process for that s$stem) After I got internship at 0H1 the manager of I1 'epartment
as(e' me to atten' that tas() =o as an internee I starte' &or(ing on that proCect)
People who helped me at various levels!
As I &as a ne& comer in that information =$stem >iel' so ultimatel$ I nee' some
encouragements an' some practical training of the 'ata*ase) :uring m$ stu'ies I &as also
stu'$ing m$ 'ata*ase 'e+elopment course F=?40" an' the information s$stems F=?07
an' another +er$ helpful course name' as =oft&are ProCect management)
,ut along &ith the *oo( (no&le'ge I also nee' some practical an' professional
(no&le'ge a*out all these courses) =o the I1 'epartment helpe' me in that regar')
1he manager I1 4r) Xaiser Imtiaz taught me =X# at practical le+el an' I got practical
training of =X# ser+er !00 enterprise e'ition at HRI= of the 0H1)
After getting training at =X# ser+er no& I &as in a position to 'e+elop a s$stem for the
compan$) ,ut still I nee' assistance so m$ super+isor as(e' me to &or( un'er the
soft&are 'esigner an' 'e+eloper of the compan$)
I starte' &or( on the proCect at 10?1!?!007 an' I complete' the tas( I ha+e *een gi+en on
0?01?!009 un'er the super+ision of I1 'epartment)
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Pro5ect ReEuirements!
ProCect re2uirements areI
A Fomputer =$stem
4icrosoft =X# ser+er)
4icrosoft ProCect)
1sers of the new system!
>inance :epartment
I1 'epartment
Purchase :epartment
An' the Assem*l$ line

8ollaboration of the department with my pro5ect!
1he I1 'epartment)
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Page 94 of 11
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1he Purchase 'epartment)
1he assem*l$ line)
,-+ $ata Hathering
After 'oing a careful anal$sis of m$ proCect re2uirements I &as in nee' of the 'ata so I
'e+elope' a 2uestionnaire for the purpose of 'ata collection &hich is inclu'e' in the
Anne/es portion of m$ report)
1he 'ata I nee' to 'e+elop the s$stem &as that)
1he name of the part)
I: of the part)
1he name of the plant)
I: of the plant)
Fategor$ of the plant)
An' finall$ the 2uantit$ of the parts)
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67planation!
At 0H1 each part has got an i' an' each plant has also got an i' so this &ill 'o a lot of
help to me) 1he other 'ata mem*ers such as categor$ of the plant 'etermines the categor$
on numerical +alues such as 'lro01 tells us that M'omestic light re+erse osmosis s$stem
01N similarl$ the e/planation of some plant names an' plant i'Bs an' also the parts name
an' parts i'Bs of some parts are gi+en at the en' of m$ report in the anne/es portion) After
the 'e+elopment of the 2uestionnaire it &as gi+en to the assem*l$ 'epartment to fill it)
1he 2uestionnaire &as also gi+en to the purchase 'epartment an' the store (eeper for the
+erification of the information pro+i'e' *$ the assem*l$ line) After three 'a$s I got the
fille' 2uestionnaire *ac( I starte' m$ &or( on =X# un'er the super+ision of 4r) Xaiser
Imtiaz)
.- System design AThe $*$ for the SystemB
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Page 96 of 11
=en'ing re2uest an' pa$ment
=en'ing O
a''ing info)
Recei+ing $es or no)
"ssembly 1nit Inventory House
for raw parts
=en'ing Re2uest for Parts
Recei+ing Parts
.-%
8hec2
databas
Parts $atabase
Purchase
$epartment
(-%
Purchasin
g
Parts
Int- :rands
Recei+ing <2uipment)
Recei+ing re2uest
=en'ing Instruments
+-%
purchase
ReEuest
Re2uesting
Parts
Pur) Re2)
Parts
'-%
"s2ing
for money
Appro+al
*inance $ept-
Re2uest
Appro+e'J6ot appro+e'
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The 6ntity Relationship $iagram for store room database system!
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Page 97 of 11
Plan
t_Pa
rt_=t
Plant
6ame
I:)
Parts for plants
6ame
I:)
Store
Room
6o)
Xuantit$
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The Tabular representation of the database
Table name Store
Separation of the Table !
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Page 97 of 11
Part I$ Part ame Plant I$ Plant ame Guantity Room
DAF001 Dranular acti+ate'
car*on
AA47 :omestic R. 4 R6
) ) ) ) ) )
) ) ) ) ) )
) ) ) ) ) )
) ) ) ) ) )
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1he separation of the a*o+e ta*le has *een 'one in three parts to remo+e re'un'ancies from
the 'ata *ase)
Table name Store +
Part I$ Plant I$ Part ame
DAF001 AA47 Dranular acti+ate' car*on
) ) )
Table name Parts
Part I$ Part ame
DAF001 Dranular acti+ate' car*on
) )
Table name Plants
Plant I$ Plant ame
AA47 :omestic R.
) )
Table name Guantity
Part I$ Guantity Room Part name
DAF001 4 R6 Dranular acti+ate'
car*on
1he ta*les Cust sho&s the formation an' st$le of the 'ata *ase s$stem
,-'- Implementation
1he 'ata thus o*taine' &as transforme' to logical schema so that the implementation
phase can *e complete' successfull$) 1he 'ata &as collecte' in the form of 2uestionnaire
from 'ifferent 'epartments &as entere' in to our 'ata*ase) 1he 'ifferent plant names
plant I:Bs part names an' part I:Bs &ere an' also all the relate' information &as
entere&' into the 'ata *ase)
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1he 'ata entr$ phase &as a 'ifficult an' time consuming &or() =o the assistant managers
also pro+i'e some help in this regar') 1he 'ata &as entere' in the forms in =X# ser+er)
>orm &as create' through form &izar') 1he I1 manager also pro+i'e his +alua*le
suggestions in this process) After the successful enter$ of recor's the 'ata of store room
&as accesse' successfull$)
The relational representation of the $atabase!
=tore!3PartI:% Plant I:% Part6ame5
Plant3PlantI:% Plant6ame5
Part3PartI:% Part6ame5 1he (e$s &ere mentione' as un'erline')
1he =X# =er+er !00 enterprise e'ition &as use' for the 'ata*ase 'esign an' I use
'ifferent 2ueries in the 'ata*ase &hich not onl$ helps me in m$ stu'ies *ut I ha+e also
got e/perience in =X#)
"bout SG4 Server!
1he co'e *ase for 4= =X# =er+er 3prior to +ersion 7)05 originate' in =$*ase =X# =er+er%
an' &as 4icrosoft@s entr$ to the enterprise?le+el 'ata*ase mar(et% competing against
.racle% I,4% an'% later% =$*ase itself) 4icrosoft% =$*ase an' Ashton?1ate originall$
teame' up to create an' mar(et the first +ersion name' =X# =er+er 1)0 for .=J! 3a*out
19795 &hich &as essentiall$ the same as =$*ase =X# =er+er ")0 on Hni/% 04=% etc)
4icrosoft =X# =er+er 4)! &as shippe' aroun' 199! 3a+aila*le *un'le' &ith 4icrosoft
.=J! +ersion 1)"5) #ater 4icrosoft =X# =er+er 4)!1 for ;in'o&s 61 &as release' at the
same time as ;in'o&s 61 ")1) 4icrosoft =X# =er+er +6)0 &as the first +ersion 'esigne'
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for 61% an' 'i' not inclu'e an$ 'irection from =$*aseBs =er+er !00% release' in .cto*er
!00% is the successor to =X# =er+er !000) It inclu'e' nati+e support for managing Y4#
'ata% in a''ition to relational 'ata) >or this purpose% it 'efine' an xml 'ata t$pe that coul'
*e use' either as a 'ata t$pe in 'ata*ase columns or as literals in 2ueries) Y4# columns
can *e associate' &ith Y=: schemas- Y4# 'ata *eing store' is +erifie' against the
schema) Y4# is con+erte' to an internal *inar$ 'ata t$pe *efore *eing store' in the
'ata*ase)
0- S>OT "nalysis
Strengths!
1he Fompan$Bs In'ustrial unit or *ranch is situate' in 'istrict Gasur) 1his location is
rich &ith the mar(et for &ater treatment plants that is re2uire' *$ the leather
tanneries for the purpose of treating the contaminate' &ater)
0H1 is gro&ing &ith a +er$ high spee' an' the strateg$ the$ follo& is that the$ set
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goals for e+er$ $ear) 1he$ e/pan' their sales +olume to Rs) ")7 million in Cust ")
$ears &hich is a great achie+ement in a sector &here people ha+e no a&areness of
'rin(ing pure &ater)
1he information s$stem of 0H1 is +er$ e/tensi+e an' helps them a lot in managing
their customer nee's)
1he Fompan$ uses *est an' most truste' *ran'Bs e2uipment in its plants &hich is
importe' from 'ifferent a'+ance' countries of the &orl') 1he compan$ uses
guarantees of &orl'Bs most truste' *ran's)
1he Fompan$ has currentl$ importe' special instruments for its a'+ance' &ater test
la*orator$) 1his is a great achie+ement for the compan$ as their competitors 'o not
ha+e this facilit$)
In Pa(istan there are Cust a fe& companies &hich ha+e the technolog$ of installation
an' 'e+elopment of large scale in'ustrial &ater treatment plants)
It also has 'e+elope' a place in the mar(et *$ *eing the onl$ compan$ &hich
pro+i'es the fa*rication facilit$ for &ater tan(s in Pa(istan)
0H1 is one of the pioneers of &ater treatment in'ustr$ in Pa(istan &hich has got a
+er$ honora*le place in the &ater treatment mar(et in Cust 4 $ears)
0H1 also got strength of 'i+ersifie' e2uipment use' in &ater treatment units) 1he
compan$ uses Hi?1ech &ater treatment instruments *oth cheap 3importe' from
Fhina5 an' e/pensi+e 3importe' from H=A an' Derman$ etc)5 so that the compan$
can negotiate to almost all (in's of customers)
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1he price of treatment units at 0H1 is high in the mar(et as compare' to its
competitors *ecause 0H1 prefera*l$ uses e/pensi+e an' truste' parts in its filtration
units so people truste' them)
1he compan$ uses &ater treatment s$stems of internationall$ recognize' *ran's such
as Philips- #D) etc) =o 0H1 also ta(e a'+antage of names of international *ran's as
their competitors use cheap 2ualit$ an' lo& price' Fhinese e2uipment)
:ifferent institutions such as *an(s% =chools% an' 'omestic people trust the name of
0H1)
1he compan$ is going to get I=. 9001 certification from 1H0 &hich &ill also help
them to get a'+antage ma(ing it a relia*le ser+ice pro+i'er compan$) 1his &ill help
them to 'o mar(eting more relia*l$)
0H1 along &ith its one competitor has got the colla*oration &ith =FFI &hich
pro+i'es them a lot of facilities in 'oing their *usiness)
0i+o H$'ro 1echnologies compensates its emplo$ees% *etter than all the other
in'ustries)
1he *asic salar$ of the compan$ emplo$ees is higher than e+en the salar$ pac(age
offere' in the in'ustr$)
>ea2nesses!
1he location &here the 0H1 hea' office is locate' is outsi'e the in'ustrial estate in
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=ila(ot &hich in m$ +ie&s not goo' for the compan$ *ecause it &ill *e the priorit$ of
ser+ices pro+i'ing companies to open their offices in the in'ustrial estates)
1he 0H1 also faces pro*lems in hiring goo' 2ualit$ of emplo$ees 'ue to non
a+aila*ilit$ of HR4 'epartment 'espite that the$ offers *est salaries)
1he compan$ also has one chemical engineer for its all *ranches) In m$ +ie&s if the
engineer lea+es the Co* for an$ reason than there is a possi*ilit$ that compan$ &ill
face pro*lems)
1he compan$ 'i' not use non *ran'e' materials for their filtration s$stems &hich
causes in purchase of e/pensi+e materials from 'ifferent countries thus ultimatel$
increasing its costs for 'e+ices in the mar(et as compare' to its ri+als)
1he compan$ also *ears the freight charges as most of the cases the$ import material
'irectl$ from other countries hampering the profita*ilit$ of the compan$) An' also the
price of its 'e+ices increases) Hence 0i+o H$'ro 1echnologies is e/traor'inaril$
sensiti+e to the changes in the price of materials)
1he location of the compan$ limits the a*ilit$ of the compan$ to 'istri*ute its
ser+ices all o+er Pa(istan)
1he main assem*l$ lines an' stores are situate' in =ial(ot so to 'eli+er the e2uipment
to other *ranches is a 'ifficult &or()
1his pro*lem has affecte' *oth the local an' countr$ &i'e sales of the compan$)
0i+o H$'ro 1echnologies is short of in transportation facilit$ to 'istri*ute their
pro'uct in mar(ets)
Garachi is a +er$ *ig mar(et for them *ut far a &a$ from =ial(ot also creats
pro*lems)
1he compan$ has *orro&e' hea+$ loans from the ,an(s% further increasing the 'e*t
*ur'en o+er the compan$)
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Opportunities!
At present the ;H. has impose' some allegations on the leather in'ustr$ of Pa(istan
so that &ill ultimatel$ a chance for 0H1 to e/pan' its *usiness more)
If the ;H. an' <uropean Hnion restricts their imports from Pa(istan on a con'ition
of en+ironmental guarantee than that &ill pro+e gol' fore the compan$)
1he compan$ is going to get I=. 9001 certification from 1H0 &hich &ill also help
them to get a'+antage ma(ing it a relia*le ser+ice pro+i'er compan$) 1his &ill help
them to 'o mar(eting more relia*l$)
0H1 can ta(e *enefit from its I=. 9001 certification as there are onl$ a fe& I=.
9001 certifie' companies in Pa(istan)
1he 'eman' of &ater treatment units has *een increasing rapi'l$ pro+i'ing 0H1 a
goo' chance to e/pan' in the ne& mar(ets)
0H1 is going to launch online shopping for &ater treatment solutions so this &ill also
an opportunit$ to gro& in the mar(et using I1)
0H1 along &ith its one competitor has got the colla*oration &ith =FFI &hich
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pro+i'es them a lot of facilities in 'oing their *usiness in near future)
Threats!
1he compan$ is highl$ +ulnera*le to price competition since it faces higher cost of
pro'uction as a result of increase' cost of importe' parts)
1he roc(eting increase in prices of electricit$% Das% an' other e2uipments has *een
affecting *a'l$ to compan$Bs profita*ilit$)
Pa(istani o+erall In'ustr$ is facing a horri*le situation as in sense of electricit$ loa'
she''ing an' increase in the prices of electricit$ causes the in'ustries to close so
ultimatel$ affecting all ser+ices pro+i'ing companies)
1he 'a$ after 'a$ terrorist attac(s an' the suici'al *om*ing ha+e cause' the unrest in
the &hole Pa(istan thus creating challenges for Pa(istanis to get *usiness)
Intimation of the go+ernment of Pa(istan to increase the 'ut$ on electronic 'e+ices
3inclu'ing 'e+ices use' in treatment units5 in the *u'get !007?!009 can also create
pro*lems for the 0H1 to maintain its pro'uction costs)
(%- 8onclusion = Recommendations
Suggestions and Recommendations!
0H1 Cust ha' one chemical engineer for all *ranches &hich is strange so I recommen' at
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least chemical engineers for the compan$)1he salar$ pac(age shoul' *e re+ise' for the
emplo$ees )It &oul' not onl$ raise the efficienc$ of the emplo$ees *ut also 'ecrease the
turno+er rate of the +alue' emplo$ees)
,$ minimizing the inconsistenc$ in the policies% consistenc$ must *e impro+e' in the
policies to reap long?term *enefits of the policies)
Acti+ities of the la*or union must *e *anne' &ith imme'iate effect Apart from the
political pressure- the unionism is the main cause of the 'eterioration of in'ustr$)
1he staff must *e traine' an' s(ille' properl$) =econ'l$% the right person shoul' *e put to
the right Co* so that the customer ma$ *e satisfie' &ith the con'uct an' mo'us operan'i
of the staff)
Performance *ase re&ar' s$stem must *e intro'uce') It is the *est &a$ to 'eci'e a*out
the efficienc$ of the emplo$ees)
>a+oritism an' union pressures a*out the hiring% promotion an' re&ar' s$stem shoul' *e
minimize' rather eliminate' as inCustice 'iscourages e+er$ 2ualifie'% har'&or(ing an'
conscientious emplo$ee) <+er$ eligi*le emplo$ee shoul' *e re&ar'e' accor'ing to his
merit)
1he 0H1 alrea'$ has *etter schemes for *u$ers) ,ut there is a nee' to launch some more
an' attracti+e schemes for the people in or'er to facilitate them)
1here is a nee' for continuous a'+ertisement to a&are the people a*out the compan$ in
or'er to attract the customers to&ar's it)
1he receptionJcounter of the compan$ is consi'ere' as the alpha an' omega of in'ustrial
*usiness) Fustomer satisfie' &ith the counter ser+ice pro+es an asset to the organization)
1herefore% utmost care shoul' *e ta(en &hile 'ealing &ith the customers at the counter)
1he staff at the counter must *e highl$ s(ille' an' traine' accor'ing to the changing
tren's of the &orl')
:ue to pon'erous an' long Cu'iciar$ proce'ure% the 'efaulters al&a$s manage a happ$
escape) 1o o+ercome this pro*lem% positi+e changes in the Reco+er$ Act shoul' *e ma'e
so that the compan$ ma$ reco+er the amount from the sale procee's of the
ple'geJmortgage' propert$ &ithout see(ing permission from the court) 1his tas( shoul'
*e accomplishe' &ithin si/ months)
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8onclusion!
:uring m$ internship training at 0H1 I ha+e learne' a lot an' m$ +ision an' practical
e/posure has *roa'ene' +er$ much from m$ t&o months internship) In the in'ustrial
sector% 0H1 is contri*uting a lot in the &ater treatment in'ustr$ of Pa(istan 4oreo+er the
use of I1 has opene' ne& horizons for the 1reatment in'ustr$ an' has change' the
*usiness scenario to a large e/tant)
>urther% I also conclu'e' that 100 percent concentration% full care% anal$tical% 'escripti+e
an' communication s(ills are the (e$ prere2uisites for &or(ing in an in'ustr$) An$ ho&%
precisel$ spea(ing this internship of t&o months is memora*le perio' for me 'uring
&hich I a+aile' the opportunit$ to flourish m$ communication s(ills% polish m$
capa*ilities an' a*ilities% upgra'e m$ (no&le'ge a*out in'ustrial sector an' *roa'en m$
+ision an' e/posure to&ar's practical life)
((- References
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Reference material used for compiling this report is gathered from these
Sources
www.who.org
www.vivo.com.pk
.anagement #nformation /ystems ,.anaging the digital firm- by 0enneth '. (audon 1
2ane ". (audon. Tenth edition.
The database management systems by )ama0rishanan and 3ehrke. #nternational
+dition.
/oftware "ro%ect .anagement by +... 4ennaton /econd +dition.
www.wwfpakistan.org
bout /5( /erver
www.microsoft.com
Hell for leather 6"akistan ,rticle- http788www.handsontv.info8
www.eu.com
9ational +nvironmental 5uality /tandards ,9+5/- "akistan.
www.wikipedia.com The encyclopedia
The information about brands used was taken from the companies: official website
(+- "nne7es
Guestionnaire used for $ata
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8ollection-
Department Name:
___________________________________________________
Department ID:
___________________________________________________
Employee Name:
___________________________________________________
Employee ID:
___________________________________________________
Employee Designation:
___________________________________________________
Responsibilities:
___________________________________________________
___________________________________________________
_____________________________________
______________
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Page 110 of 11
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Expertise:
___________________________________________________
_____________________________________
______________
Write down the List of Devices!artsInstr"ments "sed by the company
#$ill in the box given below%
Please follow the following pattern while filling in the Box:
The name of the part.
ID of the part.
The name of the plant.
ID of the plant.
Category of the plant.
Quantity of the parts available currently.
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Page 111 of 11
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Page 11! of 11
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??1he <n'Z
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Page 11" of 11
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Page 114 of 11
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usnain !f"al
#.B.!
$%&'
(ial)ot* Pa)istan-
+,mail: &"snain-af'al()*hotmail+com
Ph: ,-./(00)1.-
Cell: ,222/()302,)
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Page 11 of 11

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