FICCI

Questionnaire


1. What features do you look for when you purchase?
2. What benefits do you look for when you purchase?
3. What problems motivate you to purchase?
4. What needs are you trying to meet when you purchase?
5. How do you hope we can make your purchase better?
6. What factors do you consider when choosing your b2b portal?
7. What differentiates us from our competitor?
8. Do you expect to be buying more or less of our products/services in the coming year?
Why?
9. What more can we do to help your business to be more successful?
10. On an overall basis, how satisfied are you with our company?
11. How satisfied are you with the ease of doing business with our company?
12. How satisfied are you with the delivery of our products or services?