Scribd
Upload
49 views1 page

Support Assistant Job Description

This job posting is for a Support Assistant position located at Westminster Kingsway College. The Support Assistant will be responsible for acting as the first point of contact for visitors, students, and customers, dealing with correspondence, calls, and emails, and maintaining records and filing systems. The ideal candidate will have excellent timekeeping skills, be able to work independently and know when to refer issues, work to deadlines, use standard computer programs, and have previous experience working as part of a team. Experience in a customer-facing role and financial administration is desirable but not required.

Uploaded by

muitabrava
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
49 views1 page

Support Assistant Job Description

This job posting is for a Support Assistant position located at Westminster Kingsway College. The Support Assistant will be responsible for acting as the first point of contact for visitors, students, and customers, dealing with correspondence, calls, and emails, and maintaining records and filing systems. The ideal candidate will have excellent timekeeping skills, be able to work independently and know when to refer issues, work to deadlines, use standard computer programs, and have previous experience working as part of a team. Experience in a customer-facing role and financial administration is desirable but not required.

Uploaded by

muitabrava
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Job Description and Person Specification

Post: Support Assistant


Location: Westminster Kingsway College
Job description
Overview of the role
To deal with a wide range of matters, sometimes of a confidential nature, on behalf of the manager
of your department. The post-holder will report to the Workplace entor.
Responsibilities/duties
Act as the first point of contact for !isitors, students and customers
"eal effecti!ely with postal correspondence, telephone calls and emails, di!erting to other staff
where appropriate.
aintain record-keeping and filing systems and photocopy as necessary
"e!elop successful working relationships with !isitors, students and staff colleagues across the
department
Person Specification
Essential
#$cellent timekeeping skills
The ability to work independently, with minimum super!ision, and know when to refer issues to
others
The ability to work to deadlines
Ability to use standard computer programs %&utlook, Word, #$cel'
(re!ious e$perience of working as part of a team
Desirable
#$perience of working in a customer facing work en!ironment
Some e$perience of financial administration, including the ability to be numerate and accurate, with
e$cellent attention to detail and a methodical approach.

You might also like