3G APR Process Document Classification: C1

RO QoS North Optimisation

3G APR Process
Version 1.0
Page 1 of 19 242646706.oc
Author !onat"an feas#$
Date 23%12%2006
Version 1.0
Filename 242646706.oc
3G APR Process Document Classification: C1
Ownership & Distribution
Name Responsibilit Owner Appro!er Re!iewer Distribution
Document "istor
Version Reason Date
1.0 Draft &ersion 1'.07.200(
.
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3G APR Process Document Classification: C1
#able o$ %ontents
1 )ntrouction................................................................................................................................. 4
1.1 Pur*ose.............................................................................................................................. 4
1.2 +co*e................................................................................................................................. 4
1.3 ,ut of +co*e....................................................................................................................... 4
2 -e$ Points . Assum*tions.......................................................................................................... 4
2.1 -e$ Points.......................................................................................................................... 4
2.2 Assum*tions....................................................................................................................... (
3 /erms . A##re0iations................................................................................................................ (
3.1 Definition of /erms.............................................................................................................. (
3.2 Process A##re0iations........................................................................................................ (
4 Process Descri*tion.................................................................................................................... 6
4.1 Process 1lo2 C"art............................................................................................................ 6
4.2 Process +ummar$.............................................................................................................. 7
( Acti0it$ Descri*tion...................................................................................................................... '
(.1 34nter Acti0it$ 5ame 16..................................................................................................... '
6 Process Role Definition............................................................................................................... 9
6.1 3Role 5ame 16.................................................................................................................. 9
7 Ac7no2legements..................................................................................................................... 9
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3G APR Process Document Classification: C1
& 'ntro(uction
/"e 3G APR *rocess *ro0ies a met"o t"roug" 2"ic" a grou* of cells 2it"in s*ecifie areas of t"e
3G Raio 5et2or7 is anal$se. /"is is to ientif$ an$ C+ or P+ *erformance issues in orer to loo7
at resolutions.
&)& Purpose
/"e *ur*ose of t"is ocument is to illustrate t"e 3G APR Process for t"e management of 1007 /o2n
Performance e0aluation an su#se8uent anal$sis 2it"in R, 9 :,+ ,*timisation an conse8uentl$
2it"in ;usiness As <sual =;A<>.
&)* Scope
/"is ocument efines t"e *rocess an it *ro0ies etails of t"e in*uts an out*uts as 2ell as
o2ners"i* an timescales to gi0e a "olistic 0ie2 of "o2 t"e *rocess s"oul function.
/"is ocument also *ro0ies a frame2or7 for t"e res*onsi#ilities of t"ose in0ol0e in managing t"e
1007 /o2n Performance e0aluation an su#se8uent anal$sis.
&)3 Out o$ Scope
Processes t"at "a0e #een ientifie as out of sco*e are:
2G ,*timisation
+er0ice Area /eam
Rigging /eam Co?orination
* +e Points & Assumptions
*)& +e Points
/"e *rocesses escri#e "erein are #ase u*on t"e follo2ing 7e$ *oints an criteria:
APR Area ? /"e Area 2ill efine t"e e@tent of t"e anal$sis. /"e area 2ill encom*ass all t"e
3G cells to #e anal$se. A list of t"e 3G cells must #e inclue 2it" an$ 7no2n issues /"e
area s"oul #e #oune #$ a *ol$gon. /"e area can #e user efine e.g Doc7lans or
Define #$ t"e ;usiness e.g 1007 /o2ns
Cells 9 /"e cells list is re8uire to efine all t"e 3G cells inclue in t"e anal$sis =Planne
an Ai0e>. An$ 7no2n cell issues s"oul #e note.
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3G APR Process Document Classification: C1
Anal$sis 9 /"e anal$sis 2ill #e conucte for all t"e cells efine in t"e APR area. /"ere are
4 main areas of anal$sis.
o +tatistical anal$sis #ase at cell le0el counters
o Raio *arameters
o Preicte Beasurements =Atoll Plots>
o Dri0e /est Results
APR +c"eule 9 /"e APRs are to #e conucte on a #i annual #asis as ;A< for eac" area
,R if t"e *erformance of an area falls #elo2 t"e set Raio -P) ,R u*on re8uest as *art of
ot"er *roCects.
*)* Assumptions
/"e follo2ing assum*tions "a0e #een mae 2"ilst creating t"is *rocess:
C./ *lanners are res*onsi#le for eli0er$ of ne2 site integrationsD *lanne cells lists an
Atoll *lots an "a0e a se*arate *rocess etailing t"e 2or7 flo2.
C./ *lanners are also res*onsi#le for t"e a**ro0al of *"$sical c"anges to site
configurations an )C5)RP com*liance.
Regional +er0ice Area /eams are res*onsi#le for cell a0aila#ilit$.
Dri0e /eam resource is a0aila#le for an$ ri0e trial re8uirements 2it" all necessar$
e8ui*ment.
4@ternal rigging teams 2ill su**l$ materials for *"$sical c"anges as *art of t"eir ;A<
acti0ities.
,*timisation /eams are *roficient in t"e use of all tools%soft2are mentione 2it"in t"e
*rocess an "a0e necessar$ access%logins.
3 #erms & Abbre!iations
3)& De$inition o$ #erms
/"e follo2ing terms are use 2it"in t"is ocument:
#erm ,eanin-
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3G APR Process Document Classification: C1
C"ange
Banagement
/eam
Are res*onsi#le for agreeing . managing c"anges to t"e net2or7
Configuration
Banagement
Pre*are an loa onto t"e net2or7 ata files containing agree c"anges
+er0ice Area
/eam
Are res*onsi#le for *"$sical c"anges to t"e net2or7D i.e. c"anging "ar2are
2it"in t"e net2or7
3)* Process Abbre!iations
/"e follo2ing a##re0iations are use 2it"in t"is ocument:
Abbre!iation ,eanin-
C./ Co0erage an /ransmission
APR Area Performance Re0ie2
-P) -e$ Performance )nicator
P,) Point of )nterest
C+ Circuit +2itc"e
P+ Pac7et +2itc"e
EBA 4@tene Bar7?<* Aanguage
&PF &oafone Parameter Fare"ouse
GP4G General Performance 40ent Ganling
<4 <ser 48ui*ment
5C+ 5eig"#our Cell +u**ort
,++ ,*eration +$stem +u**ort
R4C,RD Raio 4ngineering Configuration in ,racle Data#ase
2G 2
n
Generation Bo#ile /ele*"one 5et2or7
3G 3
r
Generation Bo#ile /ele*"one 5et2or7
C++R Call +etu* +uccess Rate
DCR Dro* Call Rate
)C5RP )nternational Commission for 5on?)oniHing Raiation Protection
)RA/G, )nter Raio Access /ec"nolog$ Gan ,0er
+A/ +er0ice Area /eam
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. Process Description
.)& Process Flow %hart
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242646706.oc
3G APR Process Document Classification: C1
.)* Process Summar
Process Reference
Process 5ame 3G APR Process
Process Descri*tion The 3G APR process provides a method through which a
group of cells within specified areas of the 3G Radio
Network is analysed. This is to identify any C or P
performance issues in order to look at resolutions
)n*uts Cell Data =Ai0e an Planne>D Counter #ase statisticsD
Parameter setsD Dri0e /rial ata.
Process ;rea7o2n Area Definition
Com*ile cell ata =li0e an *lanne>
Atoll *lots
Gig" le0el statistical anal$sis
C./ *lanner iscussion
5cell Auit
Parameter Auit
Detaile statistical anal$sis
Dri0e /rial anal$sis
Conclusions
Recommenations
Pu#lis" APR
Re0ie2 APR actions 2"en recommenation com*lete.
Controls Acti0e Ai#rar$ 4@*lorer =AA4E>
5ortel Ai0e Ain7
Resources Re8uire =5on?
Peo*le>
A**lications: Clarif$D 40enflo2D &PFD ,++%RCD AC/)ED
4BA+D B+ ,fficeD ;usiness ,#CectsD 54B,D /4B+D
F5B+D Pr,*timaD Atoll.
48ui*ment: +*ecialist &e"icleD +cannerD +*ecific <4
Process Role ,*timisation 4ngineer
R1 4ngineer =Dri0e /ester>
C./ *lanner
,ut*uts Com*lete APR ocument etailing all areas for
im*ro0ement an 2"at recommenations are #eing
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3)nsert Process 5ame6 Document Classification: C1 ? C2 ? C3 ? C4 3Delete as a**ro*riate6
im*lemente to ac"ie0e an im*ro0ement in *erformance.
Process Beasures )m*ro0e *erformance measure 2it"in t"e APR area
com*are 2it" agree -P) etaile in section (.9.
/imescales 4ac" efine APR area =1007 /o2n> to #e re0ie2e
t2ice a $ear.
Process Ris7 . 4rror
+ources
/"e effecti0eness of t"e *rocess an t"erefore t"e
im*ro0ement in Area Performance is reliant on t"e
e@*erience of t"e ,*timisation 4ngineer an C./
*lanner.
Current De*artment=s> /"e acti0ities % tas7s t"at are 2it"in sco*e of t"is Process
are com*lete #$:
&1 <- 5ort" Region ,*timisation /eam
Process ,2ner /"e o2ner of t"is *rocess anD t"ereforeD res*onsi#le for
a**ro0ing % aut"orising an$ c"anges to t"e *rocess is:
&1 <- 5ort" Region ,*timisation /eam
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/ Acti!it Description
/"is section references t"e Acti0it$ from t"e *rocess flo2 in section 4.1
/)& 'ntro(uction
Process 'D
)ntrouction.
Area ,0er0ie2%Definition%Pol$gon
'nputs
+c"eule APRD Re*orte Customer Com*laintsD -P)Is
Process De$initions
'ntro(uction0 Pro0ie a ;rief ,0er0ie2 of t"e Area. )nclue
/raffic Gots*otsD +*ecial 40entsD Bain areas of interestD
P,)D an$ +*ecial ProCects%/rials an an$ ot"er rele0ant
information.
Area O!er!iew1De$inition1Pol-on 0
Define t"e geogra*"ical e@tent of t"e area. )nclue +iHe in
7m
2
.
Outputs )ntrouction an ,0er0ie2 of APR Area
A efinition of t"e Geogra*"ical area for t"e APR e.g 1007
/o2n.
S2A
+P'
Notes
/"e in*uts are use as a #asis for eciing 2"ic" area is to
#e use. 4.g a 1007 to2n not meeting its -P)Is
/)* %ell 2ists
Process 'D
Define Cells Aist
'nputs
APR area. APR *ol$gon. Planne +ites.
4@ist9ing +ites. Atoll Plots.
Process De$initions
Aist all A)&4 3G Cells 2it"in t"e 4@tent of
t"e APR area. )nclue Cell /$*e FD ;D C
etc. )nclue a column for Cell issues. 5ote
an$ cell s*ecific issues.
Aist all PAA554D 3G cells 2it"in t"e
e@tent of t"e APR area. )nclue etails of
*lanne li0e ateD o#Cecti0e an *lanne
configuration.
Outputs
Com*lete Ai0e Cell Aist Aist? see #elo2
Com*lete Planne Cell Aist? see #elo2
S2A
+P'
Notes
2i!e %ells 2ist0 34ample
+)/4 /EJ)D R5C ;<;;A4 </RA5J)D +C Cell )ssue Cell /$*e
24 F00024011 +D1 1(3 3(4(9 0 5one F
24 F00024021
+D1
1(3 3(4(' '
Re8uires 2
n
Carrier
<*grae
F
24 F00024031
+D1
1(3 3(4(7 16
1ault$
Antenna
F
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32210 F32210031 +D1 1(3 37144 64 5one F
793' F0793'031
+D1
136 44934 377
Crosse
1eeers
F
1'44 F01'44021 +D1 136 4622' (7 +C clas" F
1'44 F01'44031
+D1
136 46227 6(
Gar2are
1ault
F
Planne( Sites0 34ample
+)/4 Planne Ai0e
+ite
,#Cecti0es
+ites Details Cell /$*e
4'97( Aug 06
)m*ro0e
R+CP along
t"e A219
2(mD 3G ,nl$D
3 +ector
F
4'979 !an 0'
)m*ro0e
4c%)o in Cit$
Centre
1( m 2G%3GD
2 +ectors
F
/)3 Atoll Plots
Process 'D
Atoll Plots
'nputs
Planne +ites Aa$er .Atoll. Ba* Data.
Process De$initions
Prouce R+CPD 4c%)o Plots for e@isting
Co0erageD Pro*ose Co0erageD
Dominance D +oft Gan ,0er Regions.
)nclue t"e /raffic Aoa Conitions
a**lie.
Outputs R+CP 4@isting an Planne Co0erage D
4c%)o e@isting an *lanne Co0erage D
Dominance D +oft Gan ,0er Regions.
S2A
+P'
Notes
/). ,eetin- with %&# planner
Process 'D Beeting 2it" C./
'nputs Planne +ites Details. C./ Aocal
-no2lege. P,F.
Process De$initions
Outputs +ummar$ of iscussion to inclue
*lanne sites an also an$ configuration
c"anges e@*ecte.
S2A
+P'
Notes
/)/ "i-h 2e!el Statistics
Process 'D
Gig" Ae0el +tatistics
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'nputs
-P)Is for /ime *erio since last APR
Process De$initions
Com*lete an )nsert t"e -P)Is ta#le
;elo2
Outputs
Com*lete -P)Is ta#le an Prouce -P)Is
gra*" for t"e *re0ious Bont" or since last
APR
S2A
+P' As *er e@isting 3G -P)Is
Notes
/)5 Ra(io Networ6 Functionalit an( Au(it
Process 'D
Raio 5et2or7 1unctionalit$% 1eatures
Auit
'nputs
,++ EBA um*sD Dri0e /est Results
Process De$initions
Com*lete /a#le ;elo2 for t"e efine
area% 5o of +ites.
Outputs
Com*lete /a#le
S2A
+P'
Notes
34ample Ra(io Networ6 Features #able
3111 RAN Functionalit RN%1%ell le!el Parameters
Parameters e4ist
within APR area
with non0(e$ault
settin-s 71N
Number o$
%ells with non0
(e$ault
parameter
settin-s
Amission Control ;ot" K 1
Cell <*ate R5C 5 5%A
C"annel +2itc"ing R5C 5 5%A
Congestion Control Cell K 1
Ca*acit$ Control ;ot" 5 5%A
Connection +etu* an
Release
R5C
5 5%A
Paging R5C 5 5%A
Po2er Control ;ot" 5 5%A
Raio Connection
+u*er0ision
;ot"
5 5%A
Acti0e +et Performance ;ot" 5 5%A
Cell Reselection ;ot" 5 5%A
)RA/ Gano0er ;ot" 5 5%A
)nter?1re8uenc$
Gano0er an Cell
Reselection
;ot"
5 5%A
)nter?1re8uenc$ Aoa
+"aring
;ot"
5 5%A
Directe Retr$ ;ot" 5 5%A
+er0ice Relate
Congestion Ganling
;ot"
5 5%A
D$namic RA; R5C 5 5%A
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4sta#lis"ment
G+ Amission Control ;ot" 5 5%A
G+ Bo#ilit$ R5C 5 5%A
G+ C:) ACustment R5C 5 5%A
/)8 N%322 Au(it
Process 'D 5cell Auit
'nputs ,++D EBA um*sD 5C+?FD 5C+?G AuitD
&PFD Dri0e /rails ResultsD AtollD GP4G
traces.
Process De$initions
Conuct auit to ientif$ missing
5eig"#our Relations. Conuct auit to fin
reunant relations"i*s t"at are no longer
re8uire.
Outputs
Details t"e missing 5cells as an in*ut to
t"e 1inal Actions.
Detail t"e Reunant 5eig"#ours to #e
remo0e.
S2A
+P'
Notes
Bissing 5cells to #e com*lie as a .cs0 file
an sent to t"e regional +A/.
/)9 Parameter Au(it
Process 'D Cell Ae0el Raio Parameters Auit
'nputs ,++D EBA um*sD 5C+?FD 5C+?G Auit
Process De$initions Conuct auit to assess cell le0el
Parameters
Outputs Detail t"e Cell Ae0el Parameters 2it"
incorrect &alues. Com*lete /a#le ;elo2.
S2A
+P'
Notes Bissing 5cells from ne2l$ integrate sites
s"oul #e 0erifie 2it" t"e C./ enginneer
4@am*le /a#le
Parameter 5ame
5et2or7
&alue
Default
+etting
Date
Correcte
Clarif$
Case
5o 4rrors 1oun 5%A 5%A 5%A 5%A

/): Detaile( Statistical Analsis
Process 'D +tatistical Anal$sis of C+ % P+
Performance
'nputs &PFD &isa +cri*tsD GPDD B$comD ,++
Dum*s.
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Process De$initions
<se &isa +cri*ts% B$com +cri*ts to
etermine t"e follo2ing Performance
metrics for t"e APR cells.
Outputs Accessibilit
%S
Cell Ae0el Performance? C++R
LRRC +etu* +uccess = C+>
PS
Cell Ae0el Performance? Accessi#ilit$
= P++R>
LRRC +eti* +uccess = P+>
Retainabilit
%S
Cell Ae0el Performance?DCR Forst Cells
Cell Ae0el Performance? Dro* Reason for
Forst Cells.
C+64 Dro*s = Ra# Release>
PS
P+ Dro*s = Ra# Release>
G+DPA Dro*s = G+ Ra# release>
Cell Ae0el Performance? C"annel +2itc"
1ailures
,obilit
Gano0ers? 3G 93G
Gano0ers )RA/ 3G 9 2G
Dro*s ue to Gano0er 1ailures? Gar
Gano0er failuresD +oft Gano0er 1ailuresD
Gano0er Re8uests &s Com*lete
Gano0ers
Dro*s to <A s$nc.
)RA/ Go +uccess.
'nte-rit
Do2ns2itc" C"annel L +uccess
<*s2itc" C"annel L +uccess
<*s2itc" /"roug"*ut
%apacit
A+4 Anal$sis
Cell Aoa = carrie /raffic% 5oise Rise>
Cells DA /"roug"*ut.
Area /"roug"*ut.
Cells 2it" DA Po2er Aimitations
Cells 2it" DA Coe Aimitations
S2A
+P' +ee ;elo2.
Notes Detail maCor contri#uting sites to o0erall
*oor area *erformance. Detail an$ 7no2n
core net2or7 issues.
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Current 2006/ 2007 KPIs
/)&; Dri!e #rial Anlasis
Process 'D
Dri0e /est Performance Anal$sis. Dri0e
/rial Results
'nputs
Recent Dri0e /rails Results.
Process De$initions
Anal$sis of Dri0e /rails Results using
AC/)E anal$ser = or ot"er anal$sis tool>.
Show locations o$ Drops an( Failures)
Outputs Plot of R+CPD 4c5o for Dri0e Route.
Plot s"o2ing location of Dro**e calls an
call failures.
+ummar$ of call *erformance =DCRD
C++R>
+ummar$ ta#le s"o2ing reason an
resolution of call ro*s%failures.
S2A
+P'
Notes
/)&& %onclusions
Process 'D ,0erall Conclusion
'nputs +tatisticsD Dri0e /est Anal$sisDC./
CommentsD &1 +trateg$
Process De$initions Dra2 toget"er conclusions from *re0ious
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5et2or7 %
Area
94.'6 96.1 3G P+ CC+R
5et2or7 %
Area
3.01 3 3G P+ DCR
5et2or7 %
Area
97.' 99.1 3G P+ C++R
5et2or7 97.3 97 3G &/ CC+R
5et2or7 0.77 1 3G &/ DCR
5et2or7 9'.1( 9' 3G &/ C++R
5et2or7 %
Area
0.7( 0.'( 3G &oice DCR
9'.31
99.0(
Current Performance
5et2or7 %
Area
5et2or7 %
Area
+co*e
9'.2( 3G &oice CC+R
99.1 3G &oice C++R
/arget
3)nsert Process 5ame6 Document Classification: C1 ? C2 ? C3 ? C4 3Delete as a**ro*riate6
sections to focus on )ssues. )nclue
,0erall R1 4n0ironment
Accessi#ilit$ C+
Accessi#ilit$ P+
Retaina#ilit$ C+
Retaina#ilit$ P+
Bo#ilit$
)ntegrit$
Ca*acit$
Outputs 1inal Conclusions in *re*aration for
Recommenations. Dra2 toget"er all t"e
finings in t"e APR.
S2A
+P'
Notes
/)&* Pre!ious APR re!iew
Process 'D Re0ie2 Pre0ious APR actions
'nputs Current APR results an finings
Process De$initions Detail t"e actions from t"e *re0ious APR
an confirm 2"et"er t"e$ 2ere com*lete
or if t"e$ are still re8uire%not actione.
Outputs
Aist of APR actions to com*lete.
S2A
+P'
Notes
/o ensure an$ actions from *re0ious APR
are com*lete. )f not t"e$ #ecome *art of
t"e actions for current APR.
/)&3 Recommen(ations
Process 'D
Actions% C"anges +ummar$
'nputs
Current APR results an 1inings
Process De$initions
Detail all t"e *"$sical c"anges an
recommenations to #e actione as a
result of t"is APR .
Outputs /a#le summarising all t"e *"$sical
c"anges an recommenations to #e
actione as a result of t"is APR .
S2A
+P'
Notes
)f ta#le is not suita#le for t"e *ro*ose
c"anges t"en use a ;ullet *oint list 2it" a
full escri*tion of re8uirements.
/)&. On-oin- Actions
Process 'D
,ngoing Actions
'nputs
+A/D C5 /eamD
Process De$initions
)entif$ an$ ot"er actions ongoing in t"e
area t"at ma$ affect t"e *erformance of
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t"e area uner re0ie2. Actions to inclue
ma$ #e R5C u*graesD site cuto0ersD +F
u*graes etc.
Outputs Detail an$ ot"er issues t"at effect t"e ARP
results
S2A
+P'
Notes
/)&/ <p(ate APR #rac6er
Process 'D
<*ate APR /rac7ing s*reas"eet
'nputs
APR Results%Actions
Process De$initions
Com*lete s*reas"eet for trac7ing.
Outputs
<*ate +*reas"eet 2it" ne2 actions
S2A
Fit"in 1 2ee7 of com*lete APR
+P'
Notes
Aocation of APR s*reas"eet +out" Region
/;C
Aocation of APR +*reas"eet 5ort" Region
MM5tfiler2Mnort"Jo*timisationM,*timisationMP
erformanceJBanagementJ/eamMAPR
/)&5 Publish APR
Process 'D Pu#lis" APR
'nputs APR Re*ort
Process De$initions Pu#lis" t"e APR. 4nsure its store in a
single location an is a0aila#le to all users.
Outputs Re*ort A0aila#le for Re0ie2
S2A
+P'
Notes Aocation of APRs 5ort" Region
MM5tfiler2Mnort"Jo*timisationM,*timisationMPe
rformanceJBanagementJ/eamMAPR
/)&8 Post APR Re!iew
Process 'D
Post APR Re0ie2
'nputs
Current APR results. APR Actions
Process De$initions
Re0ie2 of t"e area +tatistics After t"e
recommenations an c"anges "a0e
ta7en *lace.
Outputs Results s"o2ing t"e im*ro0ements in t"e
Performance of t"e area after t"e APR
actions are com*lete. Detail
im*ro0ements in t"e follo2ing categories:
,0erall R1 4n0ironment
Accessi#ilit$ C+
Accessi#ilit$ P+
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3)nsert Process 5ame6 Document Classification: C1 ? C2 ? C3 ? C4 3Delete as a**ro*riate6
Retaina#ilit$ C+
Retaina#ilit$ P+
Bo#ilit$
)ntegrit$
Ca*acit$
S2A
+P'
Notes
Page 1' of 19 242646706.oc
3)nsert Process 5ame6 Document Classification: C1 ? C2 ? C3 ? C4 3Delete as a**ro*riate6
5 Process Role De$inition
5)& Optimisation 3n-ineer
Role Descri*tion /"e ,*timisation 4ngineers are res*onsi#le for t"e
monitoring . *erformance im*ro0ement of t"e 3G
</RA5 net2or7 at #ot" R5C an Cell Ae0els.
/"e$ must use t"eir s7ill an e@*erience to collect
. anal$se net2or7 ataD ientif$ *ro#lemsD an
recommen solutions.
/"e$ are re8uire to unerstan an use 0arious
s$stemsD a**lications . tools to *erform t"eir role
Res*onsi#ilities <se of all re8uire s$stemsD a**lications an
tools
Collection of ata
Anal$se of ata
Recommen solutions
Prouce re*orts
Re8uire s7ill?sets ,*timisation +*ecialist
8 Ac6nowle(-ements
#itle Role & Responsibilities
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