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SmartView Installation
System Requirements
Windows XP or Windows 7
Microsoft Office 2003, 2007 or 2010
Adobe Acrobat Reader 7.0+ or higher
Internet Explorer 7.x or Internet Explorer 8.x
Installation Steps
You must have Administrator access on the computer to install. All office products including Outlook
should be closed.

1. Download SmartView.exe from http://software-central.berkeley.edu and save to desktop.
2. Right-click on the SmartView.exe executable copied to the desktop and Run as administrator.


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3. Follow instructions on the install:
a. Click Next

b. Click Install


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c. Wait for the program to install

d. Click Finish

4. After the Install of SmartView is complete, Open Microsoft Excel

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5. Select Smart View from the menu


6. Select Open and click SmartView Panel, the Smart View Ribbon is displayed

7. In the Smart View Ribbon, select Options. Within the Options window select Advanced

8. In the Shared Connections URL section, input the following URL
https://calpln-rptportal.berkeley.edu/workspace/SmartViewProviders


9. In the Display section, check the Disable Smart View in Outlook then click OK



Smart View Ribbon
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Smart View Timeout Settings (Run as administrator)


The Windows registry on the clients PC also needs to be updated to include three new key entries in
the Internet Settings section:
1. ReceiveTimeout
2. KeepAliveTimeout
3. ServerInfoTimeout

The following steps need to be performed:

1. Launch Windows Registry Editor (Regedit) as an administrator. In Windows 7, navigate to
C:\Windows and right click on regedit.exe

The Registry Editor window is displayed:




2. Navigate (drill-down) to the following path on the clients PC.
Path: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]

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To drill-down into the registry, perform the following:
o Double-Click on HKEY_CURRENT_USER
o Double-Click on Software
o Double-Click on Microsoft
o Double-Click on Windows
o Double-Click on CurrentVersion
o Double-Click on Internet Settings

3. Add the new registry keys.




Right-Click on Internet Settings.
Select New from the pop-up list.
Select DWORD (32-bit) Value from the pop-up list.
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Text box is displayed and New Value #1 is highlighted:


o Type in ReceiveTimeout and press the Enter key.


Right-Click on the ReceiveTimeout registry key.



o Click on Modify from the pop-up list.



Enter the following info:
o Value data: 00dbba00

Click on the OK button

4. Repeat step 3 for the following two registry keys:

Registry Key Key Type Key Value
1. KeepAliveTimeout DWORD (32-bit) Value 00dbba00
2. ServerInfoTimeout DWORD (32-bit) Value 00dbba00


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The Registry Editor for the Internet Settings should now have the new keys and values assigned to
them.



Verify the above highlighted keys exist and have the assigned values as listed above and
below in the table.

Name Type Data
1. KeepAliveTimeout REG_DWORD 0x00dbba00 (14400000)
2. ReceiveTimeout REG_DWORD 0x00dbba00 (14400000)
3. ServerInfoTimeout REG_DWORD 0x00dbba00 (14400000)

After making these adjustments, the client should be able to query almost a million cells using Office
2007/2010 (via Internet Explorer 8 HTTP) without a timeout error.


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Internet Options Setting in IE7 or IE8

1. Under Tools/Internet Options/Security select Custom Level


2. Click Enable for all options under Downloads




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3. Click Enable under Allow script-initiated windows without size or position constraints and click OK