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d. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
P Pitch
I-Inflection
C-Courtesy
T-Tone
U-Understanding
R-Rate of Speech
E-Enunciation
Hello Etiquette
Structure (Telephone Interviews)
Greet & Confirm
Yes Sir ....Good morning.
I was just expecting your call.
Brief Introduction
As you can see from my resume ,I am
________________from XYZ college. ( create an
effective pitch which showcases your strengths)
Pique the Interest of HR
Match the SKILLS with JOB DESCRIPTION
Handle Tricky questions
patiently
Eg. BOND for 2 Yrs .I am definitely looking for a long term
association. However this is one area which Id like to understand &
discuss once we meet in person.
Get an appointment &
confirm the time & place
of meeting
Sir, Could you please guide me on the Interview
process.
Acknowledge & Close
Thankyou Sir . I am Looking forward to our
meeting.
Or
Thankyou Sir .Ill be sending in the documents by
Today evening.
Copyright 2009 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Could you please guide me on how I can apply

Sir / Madam would you please let me know when I can call

May I please speak with.

This is _____ from ____.I got your reference from Mr. Bhatnagar.

Could I have the email Id.Ill note it down.

Break it into units : Its 9820 -391- 289

Phonetics : Its emailvarsha@gmail.com
E for England ..M for Mauritius / A for Alpha.

Thankyou for your valuable time Sir..Ill send in the details by today evening.



Common Phrases to be used
Copyright 2009 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Acknowledge
&
Apologize.
Counter.
Resolve & close.
Handling Difficult Calls