Project of HCL CDC 2 Final Report

THE
SUMMER TRAINING
PROJECT REPORT
ON
AT

SUBMITTED TO

Parul Institute Of
Management
For 2 Years Full Time Course of PGDM
POST GRADUATION DIPLOMA IN MANAGEMENT
2009 2011

PREPARED BY

MAYANK KUMAR PANCHORI
Roll No.21(A) PGDM

Parul Arogya Seva Mandal
Parul Institute of Management Baroda.

2
PREFACE

Experience is a big teacher. It is rightly said that Practice makes a man perfect. In
order to achieve excellence and success, theoretical knowledge must be
supplemented with the practical knowledge i.e. Training. Thus practical experience
play vital role in acquiring the real knowledge for every student of business
administration

After looking to the importance of the practical study, Parul institute of management
has drafted this Summer Internship Program for the students to do EXECUTIVE
TRAINING and a PROJECT in an organization and learn the practical aspect of the
organization. I think training is that environment in which errors are invited and, well,
they are corrected over here.

Training at HCL CDC, has not only enhanced my knowledge but has also boosted
up my confidence to deal with various levels of people in the corporate environment.

PGDM
Roll. No. 21 (A)

3

STUDENT DECLARATION

I Mayank Kumar Panchori hereby declare that the project entitled
COMPETITOR ANALYSIS OF HCL CDC is the result of the
original work done by myself for fulfillment of the requirement of the
POST GRADUATE DIPLOMA IN MANAGEMENT degree of
PARUL INSTITUTE OF MANAGEMENT.

I further declare that the information that has been taken in this
study is used only for the academic purpose.

PGDM
Roll No. 21(A)

4

5
Summer training is a necessary part in the completion of the PGDM,
This augments in us a professional practical experience that is necessary before we
have on to the job.
It inculcates scenarios of working where we learn the process of team efforts,
Systematic carrying out of the transaction and communication skills .
First of all, I would like to pay my Heartiest thanks Mr. HARUN MALMALA Sir
Central Manager, for HCL CDC for his great assistance to me in carrying forward of
My tasks without his essential guidance and cooperation, it wouldnt be possible for
Me to perform so well in the training and to pay regards to all the staff coordinators
who constantly supported me in the working of my performance during summer
training.

I am also thankful to our faculty member Mr. Anirudh Tambe Sir and our
respected Director Dr. N.K. Kapoor Sir ( Parul Institute of Management) for
giving me guidance to complete the report successfully. I sincerely
acknowledge each and every individual who has helped me directly and
indirectly in preparing this report.

Completing this training successfully was not possible without help of above
mentioned persons. I am highly satisfied working with this organization and
once again I am thankful to the organization.

.

6
I NDEX
S. NO. Title Page No.
*
CERTIFICATE

1. PREFACE 2
2.
DECLARATION
3
3.
ACKNOWLEDGEMENT
4-5
4.
TABLE OF CONTENT
6
6.
EXECUTIVE SUMMERY
7-8
7.
COMPANY PROFILE
9-15
8.
SAILANTS FEATURES 16-18
9. COURSES OF HCL CDC 19-33
10.
COMPETITOR ANALYSIS OF HCL
CDC
34-51
11. SWOT ANALYSIS 52-53
12. NETWORK DISTRIBUTIONS 54-55
13. RESEARCH METHODOLOGY 56-58
14. FINDING 59-64
15. MARKET STRATEGY 65
16. SUGGESTION 66-67
17. CONCLUSION 68-69
18. BIBILOGRAPHY 70-71
19. ANNEXURE 72-75

7

8
HCL Info systems, India's premier information enabling and integration company, has
received the ISO 9001:2000 certification specifies requirements for a quality management
system where an organization needs to demonstrate its ability to consistently provide product
and services that meets customer and applicable regulatory requirements. ISO 9001:2000 also
aims to enhance customer satisfaction through the effective application of the system,
including processes for continual improvement of the system and the assurance of conformity
to customer and applicable regulatory requirement.

The menu of HCL Infosys, global services broadly covers IT consulting and professional
services in the area of vertical applications, technology integration, ERP implementation and
software development. This also includes a complete portfolio of systems and network
services for development. This also includes a complete portfolio of systems and network
services for Facilities Management, Helpdesks, Systems Supports and network and Internet
Implementation.

HCL Insys global customers include Samsung, Government of Singapore, and AMAL
insurance Jurong Port in Singapore and Malaysians BSN commercial bank, SIA, DBS bank,
Maybank life assurance charted semiconductors.

HCL Insys chosen platform of total technology integration lends itself to some very
significant alliances with the global leaders. Among its partner are HP for high end
AISCE/UNIX services and workstation and HP Open view network management solution;
Intel for PC and PC server building blocks; Microsoft,novell and SCO AG solutions; Red hat
;Linux; Samsung; Pivota for CRM solution and ORACLE Sybase and Informix for RDBMS
platform.

Today the company has aligned its operations into five entities that offer seamless linkages
for the customers seeking entry into the wired world through total the Integration solution and
services.

HCL Infosystems focuses on the ever-growing segment in Imaging, Telecom and
Communication products solutions and services. Now it has an exclusive sale and support
partnership with Toshiba Corporation, Japan, for sales and servicing of its imaging and
photocopier products. HCL Infosystems product portfolio covers a range of other office
automation and communication products through alliances with world leaders.

The Managed Network Service offerings for corporates include VPNs, ASP offerings, Co
Location/ hosting, CDNs, security, corporate internet telephony solutions, technical and
consumer help desks, 24/7 Network Operations Centre monitoring and a host of value added
networking services. Consumer services include dialup PSTN/ISDN Internet access, Valufon
calling cards and VoIP telephony devices.

.

9

10
COMPANY PROFILE

Introduction of HCL

HCL CDC Dominates the IT space as a leader 58000 gifted professionals, a colossal US $5.0
billion turnover an international presence in 19 countries, and most impotently, a deep-
rooted commitment to innovate makes it a true technology giant.
As the fountainhead of the most significant pursuit of human mind, HCL believes only a
leader can transform us into a leader HCL CDC. Is an initiative that enables individuals to be
benefit industry ready IT.

In 1976, Shiv Nadar, quit an executive job with Delhi Cloth Mills (DCM) along with five of
his friends (Arjun Malhotra, Subhash Arora, Badam Kishore Kumar, T.V Bharadwaj & Arun
Kumar H) to start a new company, Microcomp Limited. The focus of the company was
design and manufacturing of scientific calculators. The venture provided its founders money
to start a company that focused on manufacturing computers. The company was renamed as
Hindustan Computers Limited (HCL) and received support from the Uttar Pradesh
government to setup their manufacturing in Nodia.
In 1981, NIIT was started to cater to the increasing demand in computer education. By
early 2000s, Nadar divested his stake in this venture The HCL Enterprise is one of India's
largest electronics, computing and information technology company. Based in Noida, near
Delhi, the company comprises two publicly listed Indian companies, HCL Technologies and
HCL Infosystems.
HCL was founded in 1976 by Shiv Nadar, Arjun Malhotra, Subhash Arora, Ajai Chowdhry,
DS Puri, & Yogesh Vaidya. HCL was focused on addressing the IT hardware market in India
for the first two decades of its existence with some sporadic activity in the global market.
On termination of the joint venture with HP in 1996, HCL became an enterprise which
comprises HCL Technologies (to address the global IT services market) and HCL
Infosystems (to address the Indian and APAC IT hardware market). HCL has since then
operated as a holding company.

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HCL launches HCL CDC centers

HCL Info systems Ltd, India's premier information enabling company announced its latest
initiative to create highly skilled IT professionals across the country. The company ventured
into the field of IT career development with an objective to meet the increasingdemandfor
skilled professionals from organizations across the country

HCLcdc provide specially designed courses in high-end Software, Hardware and Networking
integration to groom students into industry-ready professionals. The company already has
operational HCLcdc in six cities, namely Delhi, Noida, Pune, Coimbatore, Meerut, and Agra,
and the company plans to set up similar centers overseas as well .
HCLcdc courses have been designed keeping in mind the specific needs of modern day
organizations. Our mission is to transform our students into industry-ready professionals who
are ready to take on enterprise-wide IT deployment and integration assignments from the day
one, without the need for any further training by their prospective employers, said Head,
HCL Career Development Centre, STM Eswar.
HCL is the largest IT Company in India that is focused exclusively on providing a
comprehensive range of ICT products, solutions and services to the customers in the domestic
market. HCL is also the largest PC manufacturer in India. The company has the largest
support and service network in India with 3,000+ professionals, all of whom have been
trained by the company in system and networking integration.
ABOUT HCL CDC
Introduction=
HCL Career Development Centre is an initiative that enables individuals to benefit from
HCL expertise in the space and become Industry ready IT professionals. HCL dominates the
IT space as a leader. 45,000 gifted professionals, a colossal US $4 Billion turnover, an
international presence in 17 countries, and most importantly a deep-rooted commitment to
innovate, makes it a true Technology Giant. HCL CDC career program equips a student to
meet emerging industry challenges with finesse and ease. Opportunities to grow with HCL
CDC are limitless, catapulting a student to high level controlling positions in Mega
Corporates. With top HCL professionals as the trainers, customised career programs, hands
on experience, state of art infrastructure and world class training program the student's career
graph is bound to follow a steep rise.

HCL CDCs provide specially designed courses in high-end software, hardware and
networking integration to groom students into industry-ready professionals. HCL CDCs also
offer placement support to all their students who excel in their academics and display a
remarkable performance during the course.

As the training arm of HCL Infosystems, HCL Career Development Centre (CDC) carries
forth a legacy of excellence spanning across more than three decades. HCL CDC is an
initiative that enables individuals and organisations to benefit from HCL's deep expertise in
the IT space.

Among the fastest growing IT education brands in India, HCL CDC offers a complete
spectrum of quality training programs on software, hardware, networking as well as global
certifications in association with leading IT organisations worldwide.
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Vision of HCL CDC

To create industry ready professional.

Mission of HCL CDC =To provide world class education and
services in order to enable our student to serve their student
better.

Core values = 1. Nothing transform life like education.
2. I shall honor all commitment.
3. I shall be commitment to be quality,
innovation and growth.
4. I shall be responsible corporate citizens.

Quality at HCL CDC

"We shall develop and Impart Industry relevant ICT Education to meet the requirement of
customers, Industry and society by continually updating technology content and improving
our processes"

Certification of quality standards

"In its pursuit of excellence", the company has developed a quality management system in
line with ISO 9001:2000 standards.

Business Excellence Initiatives

The organization follows a framework developed by EFQM (European Foundation for
Quality Management). Organization policies and strategies are aligned with EFQM Model.
The "Quest of Excellence" is taken as a mission which drives the quality of Training Delivery
and associated services.

Advantage of HCL CDC

At HCL CDC, we pride upon the fact that our training programs provide students with a
sustainable competitive edge that not only helps them secure the initial placement but rather
remains as an asset throughout t heir career span.

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01. Learn industry nitty-gritty from Top HCL professionals
02.Customized and industry specific career program. Hands on experience
03. After HCL CDC certification leave behind your placement worries.

HCL CDC Advantage
1.HCL HeritEdge = HCL CDC combines our heritage of excellence with cutting-edge IT
expertise across multiple IT domains.
2.ISO 9001:2000 Certification = Our students share the benefit of ISO 9001:2000
certified training practices and procedures.Must have a attitude and be a self starter. The
right candidate will progress really fast within the organization.
3.Cutting-Edge Courseware = Our courseware is designed and developed in
consultation with seasoned IT professionals and is continuously updated as per the changing
industry trends.
4.Global Alliances = Through partnership with leading technology companies including
Microsoft, Oracle and Red Hat, HCL CDC conducts certification programs in software,
system and network administration offering you a distinct edge in the job market.
5.International Recognition = All our training programs are backed by HCL.
Successful brand image that is well recognized all across the world.

6.Hands-on Training = We place major emphasis upon the application and practical
training aspect of IT training to make the students industry-ready from day one.

7.Widespread Network = HCL CDC has set up premier IT Training centres across the
geography of India and the network is growing at a rapid pace with ambitious global
expansion plans on the anvil.

8.100% Placement Record = Our dedicated team of placement professionals offers
employment support through regular interface with the industry. CDC prides upon a 100%
placement record* with students having been placed in leading organisations in the IT/non-IT
space.
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.

How hcl cdc different between other institute?

Undergoing IT education in India has become quite customary. One can find numerous
number of IT institutes in the market. With the emerging trend of IT study in the country, IT
training centers have been mushrooming in India over the years. IT sector provides the most
advanced career option for various job seekers and expert and which is why IT education in
India has become an important study option for maximum number of students in the country.

As an IT aspirant, one has to choose the right IT institute of his choice and get enrolled there.
When it comes to a particular IT training institute a lot of questions come up upon students
minds. What bothers them particularly is whether they will avail of quality training program,
placement assistance, hands on training experience etc. HCL CDC as an IT training center
caters to all these queries of IT students. The training center has designed and developed a
unique IT study program for students who have a key interest in IT and computers.

15

HCL CDC has differentiated itself from other IT training institutes in India by imparting an
exceptional IT training program to its students. HCL CDC students hold a prestigious badge
as compared to other students from other IT training institutes. This is because HCL CDC
imparts IT study in a much technologically advanced mode. HCL CDC team keeps on
updating the latest technology content and tools so that its students avail of the best hands on
training experience during their training period.

HCL CDC is one of the top computer institutes in India which provides the right and targeted
IT study programs to IT aspirants. After getting trained at HCL CDC it is not a tough task for
an individual to get a job in any IT or Non IT sector. The CDC also provides facilities for
placement assistance to its students. Those students with an exceptional skill or proficiency
get offer letters from various blue chip companies even before course completion.

HCL CDC believes in producing only the best IT professionals who can easily fit in any
high-ranked IT company. This is the reason why HCL CDCS has devised, designed and
developed the most relevant IT study program for its students. HCL CDC team also keeps
improving its process so that they suit and adapt well with the changing market scenario.

Through continuous efforts and meticulous methodologies HCL CDC has proven itself as one
of the most reputed IT training institutes in India which impart the most relevant IT training
to the burgeoning number of IT students in the country.

HCL Alliances and Partnerships

To provide world-class solutions and services to all our customers, they formed
Alliances and Partnerships with leading IT companies worldwides HCL Info systems
has alliances with global technology leaders like Intel, AMD, Microsoft, Bull,
Toshiba, Nokia, Sun Microsystems, Ericsson, VIDIA, SAP, Scan soft, SCO,
EMC, Veritas, Citrix, CISCO, Oracle, Computer Associates, Red Hat, In focus,
Duplo, Samsung
and Novell. To provide world-class solutions and services to all our customers, we
have formed Alliances and Partnerships with leading IT companies worldwide. HCL
Infosystems has alliances with global technology leaders .These alliances on one
hand give us access to best technology & products as well as enhancing our
understanding of the latest in technology. On the other hand they enhance our
product portfolio, and enable us to be one stop shop for our customers.

16
SAILANTS FEATURES

Career Development Centre, Baroda
What HCL CDC offers?
HCL HeritEdge
Cutting-Edge Courseware
Global Alliances
International Recognition
Hands-on Training
Flexible Training Options
Widespread Network
Professional Employment Support
Life-Long Alumni Support

The HCL HeritEdge Overall Readiness
Soft-skills
Call Handling, Personality Development and English Speaking / Communication
Enhancements
Management
IT Asset Inventory Management
Call Management
Services Business Management
Service Centre Audits
Experience
200 Hours of Industrial Exposure
Optional Involvement
Visit to HCL Manufacturing Plant
Visit to HCL Centre for Excellence
During Course Internship for 5 Months (1
st
and 2
nd
Year 2 Months, 3
rd
Year 1
Month)

17
Global Education Alliances

Enterprise Learning Solutions
Our clients include:
Microsoft India
Computer Sciences Corporation, India
CADENCE Design System Pvt Ltd.
ICICI Prudential
Bharti Airtel Ltd.
Kirloskar

18
Government Training
Our clients include:
Indian Space Research Organization (ISRO)
Directorate of Information Technology, Indian Air Force
Integrated Headquarters of Ministry of Defence
Western Naval Command (Indian Navy)
Reserve Bank of India (RBI)
Bharat Petroleum Corporation Limited (BPCL)
Hindustan Aeronautics Limited (HAL)

Our Placement In the Industry
With a 33-year old Industry Presence, all our clients turn to us for all kinds of IT
Support including quality professional help
HCL-CDC Pass-outs have been successfully placed in the following Industry
Corporates

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COURSES OF HCL CDC

HCL CDC mainly four types of course are provide.
(1) Hardware
(2) Software
(3) DATA Base course
(4) Soft skill course

(1) Hardware Course= In hardware six types of course are provide to our
student.

Name of course=
(1) HCE+ (HCL CERTIFIED ENTERPRISE ENGINEER.
(2) HCNE (NETWORK ENGINEER)
(3) HCSA (SYSTEM ADMINISTRATOR)
(4) HCSP (SYSTEM PROFESSIONAL)
(5) HCTS (TECHNOLOGY SPECILIST)
(6) Basic Hardware MODULAR

Detail of course =

(1)HCE+ (HCL CERTIFIED ENTERPRISE ENGINEER)

In Today is IT scenario, there is a huge requirement of IT professionals with a firm grasp of
Hardware and Networking Concepts. With the role of an IT professional not restricted to one
technology alone, the industry requires one to have all-round knowledge of computer
hardware & networking concepts and technologies. The average salaries of such network
professionals which have done a complete course range to more than $90,000 per annum. The
course is a great value addition to the candidates who have completed their graduation in
Applied Sciences and Engineering, and IT field..

20
Course Contents & Unique Features.

Taking into consideration the Industry requirements HCL has come up with an Industry
Ready Course known as HCEE (known as HCE+). The various course contents are:

1. Basic Hardware and Server Technology
2. Advanced Networking and Security
3. System Engineering on Microsoft Technologies
4. Networking Technology & Devices
5. Linux Administration & Security
6. Service Desk Institute
7. Advanced Storage Technology.

(2)HCNE (NETWORK ENGINEER)

With roles of an IT professionals not just constrained to one technology only, Industry
demands people to have al-round knowledge of Computer Hardware and Networking
Concepts ranging to various Technologies. The average salaries of such network
professionals which have done a complete course range to more than $90,000 per annum.

The course creates great job prospects for the candidates who have a keen inclination towards
making their career in managing IT Infrastructure along with their graduation such that when
they complete the course with graduation they are industry ready and the most sought after
professionals .
21

Course Contents & Unique Features

Ready Course known as HCE plus. The various course contents are:

6. Notebook Technology.
7. Wireless Network Administration

(3)HCSA (SYSTEM ADMINISTRATOR)

With the role of an IT professional not restricted to one technology alone, the industry
requires one to have all-round knowledge of computer hardware & networking concepts and
technologies The average salaries of such network professionals which have done a complete
course range to more than $90,000 per annum.

professionals.
22


7. Wireless Network Administration.

(4 HCSP (SYSTEM PROFESSIONAL)

With the role of an IT professional not restricted to one technology alone, the industry
requires one to have all-round knowledge of computer hardware & networking concepts and
technologies. The average salaries of such network professionals which have done a complete
course range to more than $90,000 per annum.

professionals
.


7. Wireless Network Administratio

23
(5)HCTS (TECHNOLOGY SPECILIST)

HCTS stands for HCL Certified Technology Specialist.In Today's IT scenario, there is a huge
requirement of IT professionals with a firm grasp of Hardware and Networking Concepts.
With roles of an IT professionals not just constrained to one technology only, Industry
demands people to have al-round knowledge of various Client and Server Operating Systems
and Internetworking Concepts. The average salaries of such network professionals which
have done a complete course range to more than $90,000 per annum. The course is a great
value addition to the candidates who have completed their graduation in Applied Sciences
and Engineering, and IT field and gives a boost to the career to the professionals who are
already working in the field of networking having an experience of 1 to 2 years.

Ready Course known as HCTS. The various course contents are:


Exit Profile

After completing the course the candidate can start his career as:
1. System Executive
2. Network Administrator
3. Support Engineer
4. Network Security Specialist
5. Junior Network Analyst
6. Junior System Analyst

24

Basic Modular

Five type of modular => (1) Basic Hardware
(2) CCNA
(3) MCSE
(4) RHCE
(5) Server Security

1. Basic Hardware =

In today's modern society, knowing how to use a computer has become a standard
criteria when looking for a job in developed countries so if you're not familiar with
computers you might want to consider computer hardware course to set you up in the
fast lane.

2. CCNA =

Passing the CCNA test indicates knowledge of networking for small to big enterprises. It also
confirms the ability to work in small businesses or organizations whose networks have fewer
than 100 nodes.

25
3. MCSE =

MCSE stands for Microsoft certified system engineer. It is a specialization in the field of
information technology.

4 .RHCE =

For Linux, there is a high demand coming in from companies like Infosys and Wipro, HCL
and TCS, which are just a few companies to talk about.

5 .Server Security =

Managed security services for dedicated servers include Cisco ASA hardware firewalls,
security patch managemen

26
2. SOFTWARE COURSES = In software four types of course are provide to hcl
cdc.

Name of course = 1. HCSE + (.NET TRACK)
2. HCSE + (JAVA TRACK)
3. HCSE + (ORACLE DBA TRACK)
4. HCSE + (ORACLE DEVELOPER TRACK)

Detil of course =

(1)HCSE + (.NET TRACK)

In the context of IT, there is a huge gap of demand and supply of trained manpower in the
field of .NET software development. This training course provides students with hands on
experience using Visual Studio to create dynamic web applications with the ASP.NET 3.5
Framework using C#.NET. Training also includes the implementation of window based
application using VB.NET and it also includes the working with WPF, LINQ, WCF and
WWF. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(.NET Track) course to bridge the gap of this demand and supply.

Ready Course known as HCSE. Along the with IT Fundaments training will be focused on
following topics to make trainee .NET Specialist

1. Microsoft .NET 3.5 Framework
2. Implementation of Windows Based Application using VB.NET
3. LINQ with C# 3.0
4. WPF with C# 3.0
5. WCF with C# 3.0
6. WWF with C# 3.0
7. ASP.NET with C# 3.0

Exit Profile

1. Software Programmer
2. Software Develope

27
(2)HCSE + (JAVA TRACK)

field of JAVA software development. This training course provides students who are
interested in adding the Java programming language to their list of skills and for students who
are preparing for the Sun Certified Programmer for Java 2 Platform exam and who want to
develop enterprise applications that conform to the J2EE platform standards. The program is
geared towards training programmers specializing in the application of JavaServer Pages and
servlet technologies used to present Web services and dynamic Web content using Java 2
Platform, Enterprise Edition (J2EE technology). Taken into consideration HCL CDC has
design Hcl Certified Software Engineer (JAVA Track) course to bridge the gap of this
demand and supply .


following topics to make trainee Java Specialist.
1. Fundamental of Java 1.6
2. JDBC
3. RMI
4. Servlet & JSP
5. EJB 2.0 6. Sturts

Exit Profile

After completing the course the student is ready for a power packed job in IT market on
following profiles.
1 .Web Developer.
2. Window Developer.
3. Software Architect.

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(3)HCSE + (ORACLE DBA TRACK)

field of Database Administration with Oracle. Important of Oracle training can be easily
proven as 98 of the Fortune 100 companies are using Oracle. In current market of Oracle is
48.6% and it growing faster than the market average 13.3 percentage with US $ 8.29 Billions
in revenues. Taken into consideration HCL CDC has design Hcl Certified Software Engineer
(Oracle Track) course to bridge the gap of this demand and supply.


following topics to make trainee Oracle Specialist.

Oracle 9i: DBA Track
1. Introduction to 9i/SQL
2. Oracle 9i Database Administration Fundamental I
3. Oracle 9i Database Administration Fundamental II
4. Oracle 9i Database Performance Tuning

Exit Profile

following profiles.
1. Database Administrator
2. Database Performance Analyzer/Optimizer

(4)HCSE + (ORACLE DEVELOPER TRACK)

(Oracle Track) course to bridge the gap of this demand and supply.

29

following topics to make trainee Oracle Specialist.

Oracle 9i Forms Developer Track

1. Introduction to 9i SQL
2. Oracle 9i: Programs with PL/SQL
3. Oracle 9i Forms Developer: Builds Internet Application
Exit Profile

following profiles.

1. Oracle Developer to work with Oracle Forms & Reports

Software modular course

Six types of modular =

1. .NET 2.0/ 3.0

Implementing Windows Application Using VB.NET
(2 Months)-80 hrs

Dot Net Professional (4 Months)-160 hrs

Implementing Windows Application Using VB.NET (2 Months)-80 hrs

2.
JAVA 1.4 / 1.6

Complete Java 1.5 (4 Month) 160 hrs

Core Java 1.5 (2 Month ) 80 hrs

Advance Java 1.5 (2 Month) 80 hrs
30

3.

ORACLE 9i and 10g

Oracle DevelOper Track .

4.

C Language

C and C++ Programming (40 hrs)- 1 months

5.

MS Office 2007

MS Office 2007 (80 hrs) -2 Month

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(3) DATA BASE COURSE =

Four type of data base course =

1. RACLE 9i
(Oracle Track) course to bridge the gap of this demand and supply
.

Oracle 9i: DBA Track
1. Introduction to 9i/SQL.
2. Oracle 9i Database Administration Fundamental I
3. Oracle 9i Database Administration Fundamental II
4. Oracle 9i Database Performance Tuning

Oracle 9i Forms Developer Track

1. Introduction to 9i SQL
2. Oracle 9i: Programs with PL/SQL
3. Oracle 9i Forms Developer: Builds Internet Application

2. ORACLE 10g UPGRADE

in revenues. Taken into consideration HCL CDC has design Oracle 10g Upgrade course to
meeting requirement of companies those who are looking for upgrading Oracle 9i to Oracle
10g
.

1. Installation new feature support
2. Automatic Management
3. Managebility Infrastructure
4. System Resource Management
5. Backup andRecovery Enhancements
6. Improved VLDB Support

32

3. SQL SERVER 2005

field of Database Administration with SQL Server 2005. Today, databases are an integral part
of every organization. Companies are looking to proficient manpower for same for on SQL
Server 2005. Taken into consideration HCL CDC has design modular course on SQL Server
2005 to bridge the gap of this demand and supply.


1. Introduction to Relational Database Management System
2. Querying and Managing Data Using SQL Server 2005
3. Administering Databases Using SQL Server 2005
4. Managed Programming in SQL Sever 2005
5. Implementing SQL Reporting techniques
6. Backup and restoration

Exit Profile

following profiles.

1. SQL Database Administrator

4. SQL SERVER 2008

field of Database Administration with SQL Server 2008. As SQL Server 2008 is recently
launched by Microsoft, market is finding difficulty in finding trained manpower this. Taken
into consideration HCL CDC has design modular course on SQL Server 2008 to bridge the
gap of this demand and supply.


1. Introduction to Relational Database Management System
2. Add-on features of SQL Server 2008
3. Querying and Managing Data Using SQL Server 2008
4. Administering Databases Using SQL Server 2008
5. Managed Programming in SQL Sever 2008
6. Implementing SQL Reporting techniques
7. Backup and restoration

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(5) Other courses

1. SmartKidz

The Smart Kidz Program, meticulously designed by innovative Experts, is an interactive,
multi-sensory, one-on-one learning process. The interaction between the child and the
facilitator (a parent, grandparent, older sibling, or interested adult) combines the science of
learning and computer technology. It opens an spectrum of learning experience gained by
exploring new horizons of technical assimilation of knowledge simply sailing through the
wave of sheer joy and thrill

34

Project title

35
Competitor = A business that provides similar products or services. The presence of
competitors in an industry drives down the price of goods and services because consumers
have more alternatives from which to choose if .

Competitor of HCL CDC

In domestic market HCL CDC have many competitors. Some small player
also have competition in IT education sector.

Competitor of HCL CDC = 1. JET-KING
2. NIIT
3. IIHT
4. GLOBAL TAG
5. APTECH

Competitors Analysis

36
JETKING
Introduction = Jetking Indias hardware & networking Institute, having a presence in
India since 1947. Having been the first institute for training students set up in 1990, Jetking
has come a long way today with over 125 training centers, 2500 faculty members,
international academic partnerships and ISO 9001:2000 certification since 2003. With an
impressive training record of over 3,00,000 technical and non-technical students in Top-notch
national and international I.T. companies including IBM, HP, Zenith Computers Ltd,
Reliance, Samsung, Tata and Sify, Jetking is a market leader in Computer Hardware and
Networking training.
Jetkings high quality, job-oriented courses coupled with its top-grade students, has earned it
the prestigious ISO 9000:2000 certification.

Infrastructure
Jetking firmly believes in the power of Learning by Doing and thus ensures adequate and
latest infrastructure to support the courses it offers. At Jetking centers, all the computers are
equipped with top-of-the-line hardware and software. To maintain training quality, not more
than two students are assigned to a computer.
Each centre makes use of only licensed copies of software so that the operating system used
for training is flawless. For the CCNA Program, each student is provided with up-to- date
2600series and 1700 series routers.
For the MNA Program, we provide training on wireless networks using Cisco Aironet series
access points, bridges and wireless network adapters and also Linksys access points and
wireless adapters.
Quality infrastructure coupled with the latest technology and regular upgrades is a promise to
every student training at Jetking.

37
Jetking Edge
Every student who passes out of Jetking, possesses the It factor most organizations look for.
Thats an additional edge which many other institutes fail to pack into their courses. How
does Jetking provide that edge.
JETKING OTHERS JETKING EDGE
100% job guarantee No clear guarantees Assured suitable job on course
completion
Centralized student Placement
process
No organised placement
facility
Assured placement for all
students.
Faculty trained & certified by
Jetking corporate training centre
Non-certified faculties Internationally benchmarked
teaching methodology
Unique Smartlab Plus teaching
methodologyUnique Smartlab
Plus teaching methodology
Traditional, one-
dimensional teaching
Ease of learning for nontechnical
students, ensures higher level of
retention
English Speaking and Personality
Development. De-stressing via
Yoga
Little or no English
Speaking and Personality
Development. No Yoga
Enhance your confidence. Better
jobs & higher salary prospects.
The more you relax; the more
you learn
In-depth coverage of basic and
digital electronics & micro-
processors
Superficial coverage Strong foundation
Simulated hands-on practice and
Computer Based Training (CBT)
through video splitters
No hands-on practice or
CBT
Better exposure through real life
examples
Use of Omnifirm from Heathkit
for fault simulation
No such facility Better practical training to
enhance troubleshooting skills
Country wide network Mostly local players A well established and nationally
recognised institution
ISO certified and Winner of
Maharashtra IT Award
Some are certified some
are non-certified
Third party certification;
consistency in teaching
methodology
Celebrating 60 years of existence Newcomers Strong industry leadership,
advantage in placement

Franchise
Jetking is Computer Hardware and Networking Training Institute a pioneer in Hardware
and Networking Education with 62 years of combined experience in the Electronics and IT
industry.
Jetking has established more than 125 operational centers and 3500 faculties across the
country and has trained over 4,00,000 students who have moved on to carve a successful
career for themselves.
38
It was felicitated with the Best Franchisor award for the year 2007-08. It was also honoured
with The Hall of Fame Franchisee Award for the year 2006 for excellence in Franchising
and Business. Further, its been ranked fourth in the list of 26 Hot Franchisees as per Outlook
Money magazine. The company has also been awarded The Maharashtra IT Award for a
key role in Manpower activities in the year 2006-07.
Today, Jetking has grown from a Rs 8 crore to a Rs 200 crore company. Despite the down
turn in the market, Jetking has grown by 40 %. Besides catering to its retail walk-in clients, it
also initiates tie-ups with colleges and IT companies to derive value.

Courses

Jetking Certified Hardware and Networking Professional. [15 months]

These course modules in Hardware and Networking provide a good foundation to
undergraduates and graduates. The modules teach students fundamentals of electronics and
basic application like Microsoft Word, Microsoft Excel, Microsoft PowerPoint and go up to
MS Windows Server 2008, Linux and CCNA so that you can deal with the latest in computer
technology.

39
1. Modular
Certificate in Basic Electronics & Office Tools
Duration
170 hours (14 weeks)
This module provides the basic foundation for students with no technical knowledge and strength, the
fundamentals of students coming from technical backgrounds.
ANALOG
Soldering
Using Multimeter and Trainer Kit
Current and Voltage
Resistors and its connections
Ohm's Law
Voltage Rise and Voltage Drop
Inductor and Capacitor
Using Oscilloscope
Transformer
Semiconductor
PN Junction Diode
Half wave and Full wave Rectifier
Bridge Rectifier
Transistor
Power Supply - Introduction to SMPS
DIGITAL
Number System and its conversion
Logic Gates
Half Adder and Half Subtractor
Multiplexer and Demultiplexer
Encoder and Decoder
SR Flip Flop
D Flip Flop
JK Flip Flop
Multivibrator
MICROPROCESSOR
Computer Organization and Architecture
Introduction to Microprocessor
Pentium Processor
Site Preparation and Environmental Issues
APPLICATION
MS office Installation
40
Configuring Mail Account in Mcrosoft Outlook
Familiarizing with Mcrosoft word
Mail Merge
Familiarizing with Microsoft Excel
Working with Formula, Functions and Charts
Pivot Table and Pivot chart
Working with Microsoft Powerpoint
Preparing Presentation
Project on Powerpoint
ENGLISH SPEAKING AND PERSONALITY DEVELOPMENT
Ice Breaking Session and Introduction to Personality
Development and English Speaking
Names
Sentences
Translation (Food/Eating)
Nouns
Pronouns
Articles
Tenses
Interpersonal Skills
English Test
Paragraph Reading
Confusing Words
Translation (Weather)
Modals
Preposition
Active Passive Voice
Yoga: 10 minutes of Asanas, Pranayam or Meditation every day.

2 . Modular

Certificate in Computer Hardware
Duration
This module trains the student in the fundamentals of the operating system and PC hardware,
including assembling, fault tracking and support.
PC HARDWARE SUPPORT SKILLS
Fundamentals of PC
Microprocessor (Intel and AMD) and its Troubleshooting
Memory (DDRRAM, RDRAM, SDRAM) and its Troubleshooting
41
Motherboard (Intel, Gigabyte, Asus and MSI) and its Troubleshooting
Power Supply and its Troubleshooting
Hard Disk Drives (IDE and SATA)
CD ROM / CD Writer and its Troubleshooting
DVD Drives / Combo Drives and its Troubleshooting
I/O Ports and Devices
Keyboard and Mouse
Installation and Troubleshooting of Modems
Installation and Troubleshooting of Scanners
SCSI Drives
Monitor
Printer (DMP , DeskJet and Laserjet)
Laptop Troubleshooting
Configuring and Troubleshooting BIOS / CMOS Settings
PC Assembling and Disassembling
PC Maintenance and Troubleshooting
OPERATING SYSTEM SUPPORT SKILLS
(Windows Vista)
Operating System Basics
Introduction And Configuration of MS-DOS
Installation of Windows XP Professional
Installation and Migration of Windows Vista
Configuring Windows Vista Desktop and Display Settings
Managing Multiple Monitor Settings
Configuring Sidebar, Gadgets and Tablet PC
Configuring Power Options
Working with User accounts and Password
Parental Control, User Privileges and Local Security Policies
Hardware Device Driver Installation and Troubleshooting
Setting up a Network Connection
Troubleshooting TCP / IP Problems
Configuring Windows Firewall with Advanced Security
Working with Antivirus and Windows Defender
Configuring IE7, Pop-up blocker, IE security and privacy options
Managing cookies and Internet Security Zones
Phishing filter
Working on Remote Assistance and Remote Desktop
Configuring Windows Mail, Windows Calendar and Contact
Managing files and folders
Managing offline and encrypted files
Working on NTFS permission and shared permission
Installing and managing Local and Network printer
Backup and Restore
Disk and Storage Management
Check Disk, Defragmentation and Disk Cleanup
Optimizing system Performance
Configuring Ready boost and Startup Program
42
Using advanced boot option
Restoring stability with system restore
Managing services
Working with Registry
Antivirus Software Installation and Configuration
Disk manager
System Utilities & Partition Magic
Installing Driver
English Test
Application Writing
Degree of Comparison
Words, Meaning & Sentences
Translation (Law)
Self Introduction & Handshake
General Conversation
Etiquette
General Sentences
Yoga: 10 minutes of Asanas, Pranayam or Meditation every day.

3. MODULAR

Certifified Miscrosoft Windows Server 2008 Technician
Duration
This module covers all the essentials in the rapidly growing field of Computer Networking
with an in-depth exposure to Microsoft Windows Server 2008.
NETWORKING ESSENTIALS
Overview of Networking
Overview of Networking Components
Network Hardware
Transmission Media
LAN Topologies
Installing Structured Cabling
Networking technologies
802 Standards
Media Access
Ethernet
Other Network Architectures
Network Protocols
Switches and Bridges
43
Internetwork Connectivity Devices
TCP/IP Services and Application
IP Addresses
DHCP and Automatic IP Configuration
Host Names and FQDNs
Server (NetBIOS) Name Resolution TCP/IP Service
Client Server Communication Layers
Network Server
Client/Server Systems
WANs and Remote Connectivity
NOS and working on Internet
Introduction to WAN Technologies
Advanced WAN Technologies
Remote Connectivity
Network Security
Testing and Troubleshooting Networks
Network Performance and Monitoring
Wireless Networking
MICROSOFT WINDOWS SERVER 2008 TECHNICIAN
Introduction to Windows Server 2008
Deployment of Windows Server 2008
User & Group Management
Storage Management
TCP/IP and IPv4 network management
Understanding NetBIOS, WINS, and NetBT
Configuring DNS and DHCP servers
Security Management
Implementing Volumes Shadow Copy
Controlling Windows with MMC
Controlling Windows with CLI
Controlling Windows with the Registry.
Controlling Windows Group Policy
Windows Server Virtualization
Active Directory Domain Services
Active Directory Certificate Services
Terminal Services Enhancements clustering Enhancements
Implementing and Troubleshooting NAP
IIS 7.0 Enhancement
Implementing Active Directory Services
Planning and implementing an OU Structure
Restoring active Directory.

44
General Sentences
Writing an Impressive Resume
English Test
News Paper Reading
Important Interview Questions
Business Process Outsourcing
Company Research
Mock Interview
Role Plays
Yoga: 10 minutes of Asanas, Pranayam or Meditation every day

4. Modular

Certified Network Administrator
Duration
This is the final module wherein the students get advanced training in key technologies such
as Linux and Cisco.
LINUX (RED HAT)
Overview of Linux
Installation of Linux
Linux Advanced File System Management
Bash Shell
Standard I/O and Pipes
String Processing
Vim Advanced Text Editor
Bash Shell Scripting
Mailing and Basic Networking
Configuration and Installation of Hardware devices
Linux File security
Network Configuration
RED Hat Package Manager
Kernel Services and Configuration
System Monitoring
CCNA
Internetworking Concept Overview
Inetnetworking with TCP/IP
Assembling and Cabling Cisco Devices
Router Fundamentals
45
Basic Router Configuration
IP Routing
Overview of VLSM
OSPF Configuration
PPP Communication
Basic IP Traffic management with Access Lists
Establishing Frame relay PVC connection
Managing Network Environment
Catalyst 2900 Switch Operation
Virtual LAN (IPSEC and SSL)
VP
FINISHING SCHOOL PROGRAM
Managing Windows updates, services pack and patches
Managing Antivirus solution
Installation of Adware and Stinger utilities
Configuration of mail using Microsoft Outlook and Outlook Express, Repairing PST
files
Recovering Password
Exporting and importing Calendar, Contacts and PST files
Watch Guard UTM appliance
Yoga: 10 minutes of Asanas, Pranayam or Meditation every day

ACADEMIC PARTNERS
.

46
ABOUT APTECH
Introduction - Aptech Limited is a global retail & corporate training solutions provider
headquartered in Mumbai, India, with a presence across 5 continents.
The company commenced its IT training business in 1986. A pioneer in IT and animation
education, over the years, Aptech Limited has trained over 5 million students.
Aptech Computer Education is one of the education brands of Aptech Limited.

Aptech Computer Education has a wide range of courses, maintains education standards &
provides placement assistance.
Aptech Limited has grown & diversified into various education-related businesses. It is listed
on the BSE & NSE.

RETAIL BUSINESSES PARTNERS

IT training & education. Animation & multimedia
training. Aviation, Hospitality & Tourism
.

International IT & English language training Hardware & networking.
multimedia training.
.

47

COURSE OF APTECH
1. ACCP CAREER COURSES - To become a complete IT professional.
2. ACTS CAREER COURSES- Microsoft .NET Platform, Sun Java.
3. Sun Oracle & Red Hat Linux Certification course.
4. Short term course- 1. Programming Languages C, C++, C#, ASP.
2. Database - SQL 2000, ACCESS2000.
3. .NET - ASP .NET with C#, C# with Win forms, VB.NET
with Win forms.
4. JAVA TECHNOLOGY- JMS &J2EE Application Design.
5. Operating Systems- Linux , Unix.
6. Office Excel , Powerpoint, Ms-office.

5. Foundation Program 1. N-Power Certified Hardware & Networking Specialist
(NCHNS).
2. N-Power Certified Hardware Specialist (NCHS).
6. Professional Program 1. N-Power Certified Routing Professional (NCRP).
2. N-Power Certified Systems Professional (NCSP).
3. N-Power Certified Systems Administrator (NCSA).
4. N-Power Certified Systems Administrator (NCSA).
5. N-Power Certified Linux Professional (NCLP).
6. N-Power Certified Linux Administrator (NCLA).
7. N-Power Certified Messaging Professional (NCMP).
7. Career courses 1. N-Power Certified Systems Engineer (NCSE).
2. N-Power Certified Linux Engineer (NCLE).

48

COMPONENTS OF PARAMETRES VS COMPETITORS

(SCALE 1 TO 5)

Sr.
No
Components of
Evaluation
HCL
CDC
NIIT IIHT JETKING
TEC
GLOBAL
APTECH

INFRASTRUCTURE

1 Class room with
high speed Internet
4 4 3.5 3 3 3
2 No. of LCD
Projectors
4 4 3.5 3.5 3.5 3.5
3 General inquiries
facilities
3.5 4 4 3.5 3.5 3
4 Computer lab for
practical training
3.5 3.5 3.5 3 3 3.5
5 Canteen & Drinking
water facilities
4 3.5 3.5 4 3.5 4

INDUSTRY INTERFACE

6 Industry visit &
Interaction
3.5 4.5 3.5 3 3 3.5
7 Corporate seminar &
workshop
4 3.5 3 3 3 3
8 Career counseling 4.5 4 3.5 3.5 3.5 3.5

PLACEMENT ASSISTANCE

9 Placement track
record
4.5 4 3 3 3.5 3
10 Quality record 4 3.5 3 3.5 3.5 3.5
11 Strong placement
cell
4 3.5 3.5 3.5 3.5 3.5

FACULTIES

12 Teaching style to
trainers
4.5 3.5 4 3 3 3
49
13 Real time exposure
& knowledge
4.5 4 3 3.5 3 3

LOCATION

14 Conveyance facilities
to/from centre
5 5 5 5 5 4
15 Service centre &
accessory service
available
4.
5
4.5 4.5 4.5 4.5 4.5

PRICE

16 COURSE
CONTENTS
4 4 4 4 4 4
17 Brand name &
global Certification
4.5 3.5 3.5 3 3 3.5
18 Strength of courses 4 3.5 3.5 3 3 3.5
19 Relevant of industry
needs
4 3.5 3.5 3 3.5 3.5
20 Training cost
involved
4.5 4 4 3.5 3 3

Advantage of HCL CDC

1. HCL CDC provide a internship program.
2. HCL CDC provides a hands on experience on latest
techonology.
3. HCL CDC provide a training from industry expert.
4. HCL CDC provide the all type of courses.such as
HARDWARE, SOFTWARE, BASIC MODULAR etc.
5. HCL CDC provide a industrial training during the study.
6. HCL CDC provide a campus placement.
7. HCL CDC provide a govt. training.
8. HCL CDC provide the right and targeted IT study program
to its student.

50

Disadvantage of HCL CDC

1. New in the market.
2. High fees structure.
3. Not a proper planning for future.
4. Long time duration of courses.

Advantage of Jet king

1. Jet kin provide a centralized student placement process.
2 . Faculty trained and certified by jet-king corporate training center.
3. Unique smart lab plus teaching methodology.
4. Jet-king also provides the De-stressing via YOGA.
5. Use of omnifirm from Heath kit for fault simulation.

Disadvantage of Jet-king

1. Jet-king only for a hardware courses are provide.
2. Long time duration of courses.
3. No brand name with Jet- king.
4. Jet-king not a provide a govt. training.

ADVANTAGE OF APTECH

1. APTECH is only for the run a program by B.sc computer application. It is
collaboration with university.
2. Choice-Based Credit System.

3. APTECH provide the E PROJECT work.

4. APTECH provide the several exit option.

51
DISADVANTAGE OF APTECH

1. Few courses in Aptech institute.
2. Not a provide a industrial training.
3. Few training center.
HCL CDC Edges

1. HCL certification.
2. Intership program.
3. Hands on experience on latest technology.
4. Training on state of the art live IT Infrastructure.
5. Placement assistance through campus placement .
6. Training from industry experts.
7. Curriculum mapping to internationally recognized certification such as
MCSE, RHCE & CCNA.

STRENGTH OF HCL CDC
1. 45000 gifted professional .
2. Presence in 19 countries.
3. 3000 faculty member.
4. 300000 Technical and Non technical student.
5. 125 training center.

STRENGTH OF JET- KING
1. 125 training center.
2. 2500 faculty member.
3. 400000 Technical and Non technical student.
4. Presence in 17 countries.

STRENGTH OF APTECH
1. 10 training center in big city.
2. 2000 faculty member,
3. 5000000 pass out the student in APTECH computer education.
52

53

Swot analysis of HCL CDC

Strength: - 1. Brand name.
2. Quality of education.
3. Placement record.
4.

weakness :- 1. New in this field.
2. High price for some IT and non IT course.
3. Less strength of marketing team.

Opportunity:- 1. It Industry is booming at fast rate every year.
2. Increasing consumer awareness about It education.
3. Tremendous demand of it professional in India.
4. Tie ups with various companies enable to extract their core
competencies.

Threats:-
1. Lots of player in this field.
2. High course price .
3. Less number of job in market
4. Existence of established player .niit & aptech.

54

55

Network distribution of HCL CDC

56

57
RESEARCH METHODOLOGY

RESEARCH PROBLEM
HCL CDC Corporate selling and feedback and market share of HCL CDC and
compared to other institute.

The business of HCL CDC and the company through its researchers wants to know
the potential in order to expand and retain its market share.

RESEARCH DESIGN
Determined the Information Sources: The researcher gathered data through
secondary sources.
PRIMARY DATA is collected through questionnaire, search and research
through place where today's computer courses has been mostly used.
SECONDARY DATA is being search sites like magazines, newspapers, journals,
websites and the data has been collected through other approaches.

DATA COLLECTION
The researcher collected information through the official websites, magazines and
journals.
DEVELOPED THE RESEARCH FRAME:
This included deciding upon various aspects for the project on which the entire research
is based. The research frame included:
NATURE OF STUDY
The project on which the researcher worked is descriptive and inferential in nature.
DATA SOURCE:
The researcher took the help of both primary as well as secondary sources. Secondary
sources being interaction with various IT people of the selected and has been chosen for
the research by the researcher. Secondary sources being the internet as the medium and
the official sites of the companies of IT sectors and corporate selling and feedback of
HCL CDC.

58
INSTRUMENT USED
The researcher for the research used a Questionnaire cum Schedule for market research
for both the segments horizontal and vertical. The Questionnaire was prepared by the
researcher and Schedule was provided by the company in which the researcher did its
research report.

SAMPLE SIZE
Sample size for the research is fixed. It counts to 100.. That is the HCL CDC companies and
corporate selling and feed of HCL CDC in comparison between other institute..

59

60
Q.1 Technical and Non technical students ?

INTERPRETATION

There is looking above pie chart depicting the technical and non-technical
analysis. We are interpreted from above pie chart that thing is a 70%
students are from non-technical field and other thing is that only 30%
students are from technical field.

30%
70%
STUDENT
TECHNICAL
NON TECHNICAL
61
Q.2 Rate the following institutes in order of your preference ?

INTERPRETATION

The above graph depicting that 28% of students prefer HCL CDC as compared to 27% of
JETKING, 2O% of NIIT, 13% of APTECH. So here we are interpreted HCL CDC have a big sound
in technical education in market.
Q.3 Rate HCL CDC training quality and other institutes you like on
following parameters?

INTERPRETATION

In the above graph show the 43% students with HCLcdc has been very good.
Their experience was on the basis of high quality products offered by HCLcdc.
28%
27%
24%
21%
MOST LIKE INSTITUTE
HCL CDC
JETKING
NIIT
APTECH
43%
29%
21%
7%
HCL CDC Feadback
Very good
Good
Average
Poor
62
Q.4 I am satisfied with the price I pay fee or training and the
quality I am getting from HCL CDC?

INTERPRETATION
As per the research, 53% students are satisfied with the price and the quality
they are getting from HCLcdc center.
Q.5 if you should choose hcl cdc course which element you consider
those indicate below for your future benefits?

INTERPRETATION
The above pie chart is depicting future benefits of HCL CDC. There is a four kind of
future benefits provide by HCL CDC. So look that following four elements a high rate is
the job assurance like 36%, students are preferred. One other thing is one element very
low preferred as a affordable has only 14.
60%
25%
15%
HCL CDC Feed back
Agree
Neither agree not disagree
Disagree
36%
20%
30%
14%
Future Benefits
Job assurance
Job assistance
Good quality traing
Affordable

63
Q.6 If you choose HCL cdc course, why HCL cdc?

INTERPRETATION
The above pie chart is depicting the course opportunity and demand in market. So we are
interpreted from above pie chart HCL CDC have extraordinary course available thats
why the demand of HCL CDC is escalate and become a more qualitiable course than
other like 38%.
Q.7According to you, How you are aware with name of HCL CDC a
while?

INTERPRETATION
Here from above pie chart is indicating the awareness of HCL CDC in market. So we are
interpreted from different opinion of students, so we know that from this opinion 49% of
the students are gave a awareness of HCL CDC a stay a while in market.
24%
38%
21%
17%
Course opportunity
Cheaper than other
More qualitiable than other
Easy Grab in everywhere
None of above
49%
22%
12%
17%
Awareness
10 years
5 years
1 yers
I dont know
64
Q.8 From which of the following company you take admission?

INTERPRETATION
Here the pie chart is clearly showed that 39% of HCL CDC and 32% of JETKING and
16% of NIIT and 13% of APTECH so we should go in HCL CDC.

Q.9 you can see HCL cdc give you better future? YES/NO.

INTERPRETATION =
Here the result of HCL CDC clearly near 70% with YES and 30% NO by the marketing
analysis . After analysis of HCL CDC this pie chart shows that we will get bright future
from HCL CDC.

39%
32%
16%
13%
Get Entrance in Institutes
Hcl cdc
Jetking
NIIT
Aptech
62%
38%
Better Future
YES
NO
65

Strategy
A marketing strategy is a process that can allow an
organization to concentrate its (always limited) resources on
the greatest opportunities to increase sales and achieve a
sustainable competitive advantage.
A marketing strategy is most effective when it is an integral
component of corporate strategy, defining how the
organization will engage customers, prospects and
competitors in the market arena for success. It is partially
derived from broader corporate strategies, corporate missions,
and corporate goals. They should flow from the firm's mission
statement. They are also influenced by a range of micro
environmental factors.

66

67

SUGGESTION

Following are the recommendations useful for HCL CDC:

1. The company needs to open some new branches for reaching our services
to every segment.

2. Requires maintaining its success growth rate in future as competition is
becoming more stiff and cutthroat.

3. They need to establish a well equipped library.

4. Cut the cost of course.

5. Increase the promotional activity.

6. Increase the staff.

7. Management must be flexible and must have better coordination and
future.

68

69
I would like to conclude here on this market research analysis of HCL
CDC, put the some conclusion below like

I identified everything from market analysis and derive the HCL CDC is
the more superior than other IT institute in technical education.
The objective of this phase to include all the facts and findings and our
suggestion from which company can increase its sale and came to know
strategies about their competatior.
And most of the institutes use branding for their product so HCL CDC
should has branding in local market as well in national market .
HCL CDC should also provide short term courses with their networking
and other program.

70

71

Following sources have been undertaken while competing summer training,
here is a glimpse:
WEB: -
REFERENCES:

I used different sources for completing this project mostly I took a
very good help from Internet and I also use our collage library and
books amiable in market.

I took information from different sites and they are:
http://www.google.co.in/
http://www.HCLcdc.in/
http://en.wikipedia.org
www.jetking .com
www.aptech.com

MAGAZINES & PUBLICATIONS:
1. Business World
2. India Today

72

73
A Questionnaire which was prepared as per the market survey requirement
essential in the course of summer training title COMPETITOR
ANALYSIS OF HCL CDC is as under:
Name of the correspondent: -
Mr./Mrs./Ms.__________________________________
Address: -
__________________________________________________________
Contact No.: _______________________________
Q.1 Technical and Non technical students ?
Technical student
Nontechnical student
Q.2 Rate the following institutes in order of your
preference?
HCL CDC
JET-KING
NIIT
IIHT
APTECH
Q. 3 Rate HCLcdc training quality and other institutes you
like on following parameters ?
Quality HCL CDC v/s Other IT institutes.
Very good
Good
Average
Poor

74
Q.4 I am satisfied with the price I pay fees or training and the quality
I am getting from HCLcdc?
Agree
Neither agree or disagree
Disagree
Neither agree nor disagree

Q.5 if you should choose hcl cdc course which element you consider those
indicate below for your future benefits?
Job assurance
Job assistance
Good quality training
Affordable
Q.6 If you choose HCL cdc course, why HCL cdc?
a) Cheaper than other
b) More qualitiable than other
c) Easy Grab in everywhere
d) None of above

75
Q.7According to you how long old are you aware with name of HCL
CDC?
> 10 yrs.
> 5 yrs.
> 1 yrs.
> I dont know

Q.8 From which of the following company you take admission?
HCL CDC
JET-KING
NIIT
APTECH
OTHER , Please mention

Q.9 you can see HCL CDC give you better future?
YES
NO
Q.10 Do you suggest what improvement you would like to be in HCL
CDC?

We would like to be associated with you Thanking you for your cooperation.
76

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